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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83994 Views

40 replies

68 likes

  • 83994 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796477 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24145 Views

25 replies

7 likes

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  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3070 Views

0 replies

4 likes

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Local files not downloaded

I selected part of my local files and placed them in playlist but when I toggled the download button off everything grayed out. Now when I turn it on it's stuck on waiting. Still playable in the local files tab though. I tried copying some songs (fro...

Casual Listener

I selected part of my local files and placed them in playlist but when I toggled the download button off everything grayed out. Now when I turn it on it's stuck on waiting. Still playable in the loca...

380 Views

0 replies

2 likes

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Solved!! Spotify DEAD on Windows 10?

I have linked the issue since I'm not good at describing things. This happens on any system running Spotify. It does this on 100% of Windows 10 PC's. It has done this on an HP Omen, my custom deskop (running Windows 10 Pro rather than home) and my ne...

Casual Listener

 I have linked the issue since I'm not good at describing things. This happens on any system running Spotify. It does this on 100% of Windows 10 PC's. It has done this on an HP Omen, my custom d...

_austinshelton_

Regular

1095 Views

3 replies

0 likes

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Spotify Freeze when using on desktop

Hello Community, i have a premium account in France. I Use spotify with my desktop (windows10) or my mobile.When i'm using spotify on my desktop, it freeze in a random way, sometimes 3 minutes after i opened it, sometimes 1 hour after....I've notice ...

Visitor

Hello Community,   i have a premium account in France. I Use spotify with my desktop (windows10) or my mobile. When i'm using spotify on my desktop, it freeze in a random way, sometimes 3 min...

Arikabeth

Roadie

579 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can't play music, all playlists empty

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueFollowed all troubleshooting steps, including full uninstall (as far as I could tell...) and signing in with a different account. Songs do not play at all, and all playlists a...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Followed all troubleshooting steps, including full uninstall (as far as I could tell...) and signing in wi...

Bittencourt

Spotify Star

960 Views

4 replies

1 likes

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  • 1 likes

After I open the app, no artists show in the Artist tab.

PlanFreeCountryUnited StatesDeviceDell LaptopOperating SystemWindows 10 My Question or IssueAfter I startup my computer, Spotify is the first app I open unless otherwise. So after I'd open the app, and it loads the Home tab, I'd check the Artist tab ...

Music Fan

Plan Free Country United States Device Dell Laptop Operating System Windows 10   My Question or Issue After I startup my computer, Spotify is the first app I open unless otherwise. So ...

INVAiZN

Music Fan

610 Views

2 replies

0 likes

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  • 2 replies
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Installing as user, but uninstalling you need to be admin?

PlanBothCountrySweden DeviceHP laptopOperating SystemWindows 10 My Question or IssueI have a company provided computer which means i am not admin. To install Spotify you don't have to be admin. So downloaded and installed it.After running the softwar...

Visitor

Plan Both Country Sweden   Device HP laptop Operating System Windows 10   My Question or Issue I have a company provided computer which means i am not admin. To install Spotify y...

Sebasty

Community Legend

1986 Views

2 replies

0 likes

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  • 2 replies
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We can't play this until you allow this artist in the Spotify phone app

I can not play some songs from the Windows 10 Spotify program nor my Android LG G4 phone. I used to be able to play Thunder (by Imagine Dragons) and Renegades (by X Ambassadors). However, they will not play at all. Others in my family do not have pro...

Visitor

I can not play some songs from the Windows 10 Spotify program nor my Android LG G4 phone. I used to be able to play Thunder (by Imagine Dragons) and Renegades (by X Ambassadors). However, they will n...

mxmu

Casual Listener

1392 Views

1 replies

0 likes

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  • 1 replies
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desktop app keeps jumping back to start screen

my desktop app won't let me off the launch screen for more than a second. whether i'm trying to view a previously created playlist, browse a new artist, or view a radio station, it jumps me right back to the lauch screen after it displays the screen ...

Casual Listener

my desktop app won't let me off the launch screen for more than a second.  whether i'm trying to view a previously created playlist, browse a new artist, or view a radio station, it jumps me rig...

Toterman

Regular

937 Views

3 replies

0 likes

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Internet connection

PlanPremiumCountryUSADeviceLenovo Yoga X1Operating SystemWindows 10Desktop app says I have no internet connection when I actually do (because I'm using the connection to file this message). Error code: 4 My Question or Issue

Casual Listener

Plan Premium Country USA Device Lenovo Yoga X1 Operating System Windows 10 Desktop app says I have no internet connection when I actually do (because I'm using the connection to file this mes...

OneByBoo

Roadie

509 Views

1 replies

0 likes

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  • 1 replies
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Songs autoplaying

I am using the app on Windows.When I have a song paused and go back to doing whatever, the app involuntarily plays the song. I pause again, it plays. Spotify is not open on any other devices so it can't be a connect issue.I have tried restarting the ...

Visitor

I am using the app on Windows. When I have a song paused and go back to doing whatever, the app involuntarily plays the song. I pause again, it plays. Spotify is not open on any other devices so it ...

411 Views

0 replies

0 likes

  • 411 Views
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  • 0 likes

Solved!! No internet connection detected error code 4 in Windows 7

Yesterday, I updated my Spotify app on Windows 7, and since then, I am getting this error. I have restarted my PC, reinstalled the app multiple times, cleared cache, tried changing the proxy settings, checked if my country is the right one on the web...

Casual Listener

Yesterday, I updated my Spotify app on Windows 7, and since then, I am getting this error. I have restarted my PC, reinstalled the app multiple times, cleared cache, tried changing the proxy settings...

OneByBoo

Roadie

4798 Views

6 replies

0 likes

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  • 0 likes

How To Turn Off Automatic Download on Desktop

PlanPremiumCountryGermanyDeviceDesktop-PCOperating SystemWindows 7 My Question or IssueHey there!I've had this issue for a while now which has stopped me from using Spotify on my PC at all. The issue is that I can't open Spotify without the applicati...

Newbie

Plan Premium Country Germany Device Desktop-PC Operating System Windows 7   My Question or Issue Hey there! I've had this issue for a while now which has stopped me from using Spotify...

690 Views

0 replies

0 likes

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How to uninstall spotify completely

How to uninstall spotify completely? I mean no traces in folders, registry etc. I'm using Windows 10 Home. I need to know how to remove my account too. My Firewall showing tons of connections with some servers when I run Spotify. I don't trust you an...

Regular

How to uninstall spotify completely? I mean no traces in folders, registry etc. I'm using Windows 10 Home. I need to know how to remove my account too. My Firewall showing tons of connections with so...

yfitops

Regular

642 Views

1 replies

0 likes

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  • 1 replies
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Why my computer freezes when I close spotify?

Never had this problem beforeI tried ctrl alt delete it didn't work. I had to restart it.My hard drive was being a slowpoke had to wait.

Gig Goer

Never had this problem before I tried ctrl alt delete it didn't work. I had to restart it. My hard drive was being a slowpoke had to wait.

302 Views

0 replies

0 likes

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Download songs/albums only on one device

PlanPremiumCountryGreeceDeviceLaptopOperating SystemWindows 10 My Question or IssueHello, Is there an option that the downloaded songs & albums can be stored in only one device?I have downloaded some in my Android phone, where I need them, but I just...

Visitor

    Plan Premium Country Greece Device Laptop Operating System Windows 10   My Question or Issue Hello,  Is there an option that the downloaded songs & albums can...

685 Views

0 replies

0 likes

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  • 0 replies
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Question 'Your Top Songs' Auto-Generated Playlists

DetailsPlan: PremiumCountry: NetherlandsOperating System: Windows 10 My Question or IssueDoes playing music offline count towards the total plays which decide which songs are put on the playlist each year?What counts as a play; is it just clicking on...

Regular

Details Plan: Premium Country: Netherlands Operating System: Windows 10   My Question or Issue Does playing music offline count towards the total plays which decide wh...

Dainank

Regular

1591 Views

1 replies

1 likes

algorithm
your top songs
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Can't Play Any Song

I tried to play a playlist by transferring it from my mobile device to desktop and since then I cannot play any music on desktop. I have just turned on my pc thus I don't think it's a restart issue. I have already closed and reopened the app on the d...

Casual Listener

I tried to play a playlist by transferring it from my mobile device to desktop and since then I cannot play any music on desktop. I have just turned on my pc thus I don't think it's a restart issue. ...

475 Views

0 replies

0 likes

  • 475 Views
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  • 0 likes

Spotify will start playing a song the play button is on but no noise comes out of spotify at all.

Plan freeFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System windows Winows 10 home(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue HI my issue is this some times not all the time spotify will sto...

Music Fan

Plan free Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System windows Winows 10 home (iOS 10, Android Oreo, Windows 10,etc.) &nbsp...

398 Views

0 replies

0 likes

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Spotify always boots on startup

Plan: PremiumCountry: USA Device: Issues occurs on multiple Windows 10 laptopsOperating System: Windows 10 My Question or IssueEvery time I boot my computer, spotify opens up. The option for opening automatically (under "Startup and Window Behaviour"...

Casual Listener

Plan: Premium Country: USA   Device: Issues occurs on multiple Windows 10 laptops Operating System: Windows 10   My Question or Issue Every time I boot my computer, sp...

Uaganzfar

Visitor

1141 Views

4 replies

1 likes

  • 1141 Views
  • 4 replies
  • 1 likes

Any way to identify duplicates on two or more different playlists

So to exemplify, lets say i have two playlists:"Jazz A" which has my top-tier selections, and "Jazz B" which has my tier-b selections of the genreis there any way to check or cross-check playlists for duplicates, so if i want to add "Song 1" to "Jazz...

Casual Listener

So to exemplify, lets say i have two playlists: "Jazz A" which has my top-tier selections, and "Jazz B" which has my tier-b selections of the genre is there any way to check or cross-check playlist...

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
  • 0 likes