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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80875 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

774369 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17552 Views

17 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2772 Views

0 replies

4 likes

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Installing as user, but uninstalling you need to be admin?

PlanBothCountrySweden DeviceHP laptopOperating SystemWindows 10 My Question or IssueI have a company provided computer which means i am not admin. To install Spotify you don't have to be admin. So downloaded and installed it.After running the softwar...

Visitor

Plan Both Country Sweden   Device HP laptop Operating System Windows 10   My Question or Issue I have a company provided computer which means i am not admin. To install Spotify y...

Sebasty

Community Legend

1928 Views

2 replies

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We can't play this until you allow this artist in the Spotify phone app

I can not play some songs from the Windows 10 Spotify program nor my Android LG G4 phone. I used to be able to play Thunder (by Imagine Dragons) and Renegades (by X Ambassadors). However, they will not play at all. Others in my family do not have pro...

Visitor

I can not play some songs from the Windows 10 Spotify program nor my Android LG G4 phone. I used to be able to play Thunder (by Imagine Dragons) and Renegades (by X Ambassadors). However, they will n...

mxmu

Casual Listener

1385 Views

1 replies

0 likes

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desktop app keeps jumping back to start screen

my desktop app won't let me off the launch screen for more than a second. whether i'm trying to view a previously created playlist, browse a new artist, or view a radio station, it jumps me right back to the lauch screen after it displays the screen ...

Casual Listener

my desktop app won't let me off the launch screen for more than a second.  whether i'm trying to view a previously created playlist, browse a new artist, or view a radio station, it jumps me rig...

Toterman

Regular

933 Views

3 replies

0 likes

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Internet connection

PlanPremiumCountryUSADeviceLenovo Yoga X1Operating SystemWindows 10Desktop app says I have no internet connection when I actually do (because I'm using the connection to file this message). Error code: 4 My Question or Issue

Casual Listener

Plan Premium Country USA Device Lenovo Yoga X1 Operating System Windows 10 Desktop app says I have no internet connection when I actually do (because I'm using the connection to file this mes...

OneByBoo

Roadie

505 Views

1 replies

0 likes

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Songs autoplaying

I am using the app on Windows.When I have a song paused and go back to doing whatever, the app involuntarily plays the song. I pause again, it plays. Spotify is not open on any other devices so it can't be a connect issue.I have tried restarting the ...

Visitor

I am using the app on Windows. When I have a song paused and go back to doing whatever, the app involuntarily plays the song. I pause again, it plays. Spotify is not open on any other devices so it ...

405 Views

0 replies

0 likes

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Solved!! No internet connection detected error code 4 in Windows 7

Yesterday, I updated my Spotify app on Windows 7, and since then, I am getting this error. I have restarted my PC, reinstalled the app multiple times, cleared cache, tried changing the proxy settings, checked if my country is the right one on the web...

Casual Listener

Yesterday, I updated my Spotify app on Windows 7, and since then, I am getting this error. I have restarted my PC, reinstalled the app multiple times, cleared cache, tried changing the proxy settings...

OneByBoo

Roadie

4772 Views

6 replies

0 likes

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How To Turn Off Automatic Download on Desktop

PlanPremiumCountryGermanyDeviceDesktop-PCOperating SystemWindows 7 My Question or IssueHey there!I've had this issue for a while now which has stopped me from using Spotify on my PC at all. The issue is that I can't open Spotify without the applicati...

Newbie

Plan Premium Country Germany Device Desktop-PC Operating System Windows 7   My Question or Issue Hey there! I've had this issue for a while now which has stopped me from using Spotify...

677 Views

0 replies

0 likes

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How to uninstall spotify completely

How to uninstall spotify completely? I mean no traces in folders, registry etc. I'm using Windows 10 Home. I need to know how to remove my account too. My Firewall showing tons of connections with some servers when I run Spotify. I don't trust you an...

Regular

How to uninstall spotify completely? I mean no traces in folders, registry etc. I'm using Windows 10 Home. I need to know how to remove my account too. My Firewall showing tons of connections with so...

yfitops

Regular

633 Views

1 replies

0 likes

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Why my computer freezes when I close spotify?

Never had this problem beforeI tried ctrl alt delete it didn't work. I had to restart it.My hard drive was being a slowpoke had to wait.

Gig Goer

Never had this problem before I tried ctrl alt delete it didn't work. I had to restart it. My hard drive was being a slowpoke had to wait.

298 Views

0 replies

0 likes

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Download songs/albums only on one device

PlanPremiumCountryGreeceDeviceLaptopOperating SystemWindows 10 My Question or IssueHello, Is there an option that the downloaded songs & albums can be stored in only one device?I have downloaded some in my Android phone, where I need them, but I just...

Visitor

    Plan Premium Country Greece Device Laptop Operating System Windows 10   My Question or Issue Hello,  Is there an option that the downloaded songs & albums can...

677 Views

0 replies

0 likes

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Question 'Your Top Songs' Auto-Generated Playlists

DetailsPlan: PremiumCountry: NetherlandsOperating System: Windows 10 My Question or IssueDoes playing music offline count towards the total plays which decide which songs are put on the playlist each year?What counts as a play; is it just clicking on...

Regular

Details Plan: Premium Country: Netherlands Operating System: Windows 10   My Question or Issue Does playing music offline count towards the total plays which decide wh...

Dainank

Regular

1582 Views

1 replies

1 likes

algorithm
your top songs
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Can't Play Any Song

I tried to play a playlist by transferring it from my mobile device to desktop and since then I cannot play any music on desktop. I have just turned on my pc thus I don't think it's a restart issue. I have already closed and reopened the app on the d...

Casual Listener

I tried to play a playlist by transferring it from my mobile device to desktop and since then I cannot play any music on desktop. I have just turned on my pc thus I don't think it's a restart issue. ...

467 Views

0 replies

0 likes

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Spotify will start playing a song the play button is on but no noise comes out of spotify at all.

Plan freeFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System windows Winows 10 home(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue HI my issue is this some times not all the time spotify will sto...

Music Fan

Plan free Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System windows Winows 10 home (iOS 10, Android Oreo, Windows 10,etc.) &nbsp...

390 Views

0 replies

0 likes

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Spotify always boots on startup

Plan: PremiumCountry: USA Device: Issues occurs on multiple Windows 10 laptopsOperating System: Windows 10 My Question or IssueEvery time I boot my computer, spotify opens up. The option for opening automatically (under "Startup and Window Behaviour"...

Casual Listener

Plan: Premium Country: USA   Device: Issues occurs on multiple Windows 10 laptops Operating System: Windows 10   My Question or Issue Every time I boot my computer, sp...

Uaganzfar

Visitor

1112 Views

4 replies

1 likes

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Any way to identify duplicates on two or more different playlists

So to exemplify, lets say i have two playlists:"Jazz A" which has my top-tier selections, and "Jazz B" which has my tier-b selections of the genreis there any way to check or cross-check playlists for duplicates, so if i want to add "Song 1" to "Jazz...

Casual Listener

So to exemplify, lets say i have two playlists: "Jazz A" which has my top-tier selections, and "Jazz B" which has my tier-b selections of the genre is there any way to check or cross-check playlist...

518 Views

0 replies

0 likes

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ellipsis is not present in lengthy titled recommended songs

PlanPremiumCountryUSADevicewindows desktopOperating Systemwindows 8.1 My Question or IssueBug reporting- recommended songs does not parse long titles with an elipsis, unlike songs already in playlist.

Newbie

  Plan Premium Country USA Device windows desktop Operating System windows 8.1   My Question or Issue Bug reporting- recommended songs does not parse long titles with an elipsis,...

383 Views

0 replies

0 likes

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Spotify Windows 10 app lowers volume

PlanFreeCountryUnited StatesDeviceDell LaptopOperating SystemWindows 10My Question or IssueOn the Windows 10 Spotify app, the volume keeps lowering to a point where I can't hear it. I've tried every solution I've found including checking and unchecki...

Visitor

Plan Free Country United States Device Dell Laptop Operating System Windows 10 My Question or Issue On the Windows 10 Spotify app, the volume keeps lowering to a point where I can't hear it....

Kejoz

Visitor

1048 Views

2 replies

2 likes

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Regression in 1.1.18.611: Window title doesn't show currently playing track

This has been an issue before: https://community.spotify.com/t5/Implemented-Ideas/Bring-back-artist-song-info-in-the-title-bar-Desktop/idi-p/1038937Please fix this ASAP, the Windows client is unusable for me right now.

Casual Listener

This has been an issue before: https://community.spotify.com/t5/Implemented-Ideas/Bring-back-artist-song-info-in-the-title-bar-Desktop/idi-p/1038937 Please fix this ASAP, the Windows client is ...

337 Views

0 replies

0 likes

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Liked Songs playing in shuffled order even when shuffle is off

PlanPremium For StudentsCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueI'm a guy who likes to go through his songs artist by artist. The problem I'm having at the moment is that sometimes after one song plays, Spotify...

Visitor

Plan Premium For Students Country United States Device Desktop Operating System Windows 10   My Question or Issue I'm a guy who likes to go through his songs artist by artist. The prob...

744 Views

0 replies

0 likes

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Solved!! "Spotify can't play this right ow. If you have the file on your computer you can import it"

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10 My Question or IssueI found a cool song that I whould like to add to my playlist, but when I try to play it spotify gives me the message "Spotify can't play this right ow. If you have the fil...

Casual Listener

Plan Premium Country Brazil Device PC Operating System Windows 10   My Question or Issue I found a cool song that I whould like to add to my playlist, but when I try to play it spotify...

OneByBoo

Roadie

2049 Views

3 replies

0 likes

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