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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80216 Views

40 replies

68 likes

  • 80216 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

769577 Views

503 replies

64 likes

  • 769577 Views
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16485 Views

17 replies

5 likes

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  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Local Album Cover Not Showing

My Question or IssueHey I use local files for Spotify all the time without issue, but for some reason I can't get one album's art (Acid Rap - Chance the Rapper) to show up on Spotify. I've tried (on MP3Tag) different sizes ranging from 250x250-1600x1...

Regular

My Question or Issue Hey I use local files for Spotify all the time without issue, but for some reason I can't get one album's art (Acid Rap - Chance the Rapper) to show up on Spotify. I've tried (o...

twentiethavenue

Roadie

2706 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

i can't share

so im trying to post in playlist exchange and from some reason its telling me that the link is unvaild. But when im replaying to people the link is alright and i dont have any problem.Planso my spotifay plan is premium but my blog is for free cause i...

Music Fan

so im trying to post in playlist exchange and from some reason its telling me that the link is unvaild. But when im replaying to people the link is alright and i dont have any problem. Plan so...

Pikysmalls

Music Fan

604 Views

2 replies

0 likes

  • 604 Views
  • 2 replies
  • 0 likes

Very slow UI

PlanPremiumCountryDEDevicePCOperating SystemWindows 10 1903 My Question or IssueMy UI, especially when switching songs are too slow. I am literally waiting 3-4 or more seconds for new song name to show up properly. This behaviour began 2-3 weeks ago....

Music Fan

Plan Premium Country DE Device PC Operating System Windows 10 1903   My Question or Issue My UI, especially when switching songs are too slow. I am literally waiting 3-4 or more second...

Naxterra

Music Fan

1066 Views

6 replies

2 likes

  • 1066 Views
  • 6 replies
  • 2 likes

Media keys not working (it's not Chrome)

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueMy media keys aren't working, Chrome is not causing the issue because it still happens when I uninstalled Chrome

Visitor

Plan Premium Device Desktop Operating System Windows 10   My Question or Issue My media keys aren't working, Chrome is not causing the issue because it still happens when I uninstalled C...

326 Views

0 replies

0 likes

  • 326 Views
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Error Code: 4 PLEASE HELP

PlanPremiumCountryUnited StatesDeviceWindows ComputerOperating SystemWindows 10 My Question or IssueMy Spotify was working just the other day, but yesterday I tried to open it and it kept giving me the error code. I have tried all the recommended wor...

Regular

Plan Premium Country United States Device Windows Computer Operating System Windows 10   My Question or Issue My Spotify was working just the other day, but yesterday I tried to open i...

Sool__

Casual Listener

1233 Views

10 replies

0 likes

  • 1233 Views
  • 10 replies
  • 0 likes

Local Files and Spotify tracks not syncing

Spotify isn't linking my local files with their library correctly (or at all, for that matter). Below you can see a playlist made through spotify directly. Searching for music, adding it to the playlist:And here you can see the same music from my loc...

Newbie

Spotify isn't linking my local files with their library correctly (or at all, for that matter). Below you can see a playlist made through spotify directly. Searching for music, adding it to the playl...

andreas_r

Casual Listener

1284 Views

2 replies

2 likes

  • 1284 Views
  • 2 replies
  • 2 likes

Spotify Overlay wont work

Plan PremiumCountry Canada Device PCOperating System Windows 10 My Question or Issue: I often like to use the spotify overlay but for some reason it partially stopped working, the image of the album/song stopped showing and it didn't look good and th...

Newbie

  Plan Premium Country Canada   Device PC Operating System Windows 10     My Question or Issue: I often like to use the spotify overlay but for some reason it pa...

621 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Spotify on PC doesn't update

PlanPremiumCountryUSDeviceSamsung Galaxy Note 10+, Desktop PCOperating SystemAndroid 9.0 Pie, Windows 10 My Question or IssueThis has been happening for almost a year now. I don't know what changed, but I will like/save a song on my phone and it wont...

Newbie

Plan Premium Country US Device Samsung Galaxy Note 10+, Desktop PC Operating System Android 9.0 Pie, Windows 10   My Question or Issue This has been happening for almost a year now. I ...

656 Views

0 replies

1 likes

  • 656 Views
  • 0 replies
  • 1 likes

Deleting music downloaded to spotify from my computer without losing it on the computer

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

600 Views

0 replies

0 likes

  • 600 Views
  • 0 replies
  • 0 likes

Connect error multiple devices

PlanPremiumCountryBrazilDeviceXiaomi Redmi Note 7Windows 10 DesktopOperating SystemMIUI Global 10 My Question or IssueHello everyone.I've being facing this problem for a while. Before that time everything worked great on all my devices.The problem oc...

Visitor

Plan Premium Country Brazil Device Xiaomi Redmi Note 7 Windows 10 Desktop Operating System MIUI Global 10   My Question or Issue Hello everyone. I've being facing this problem for a ...

647 Views

0 replies

0 likes

Premium
  • 647 Views
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  • 0 likes

No playback and only skips tracks

PlanFreeDeviceDesktop PCOperating SystemWindows 10 Hi everyone. I have used spotify for years and never encountered this. For some reason whenever I hit play, I get no audio and the tracks continue skipping one track to the next immediately one after...

Visitor

Plan Free Device Desktop PC Operating System Windows 10   Hi everyone. I have used spotify for years and never encountered this. For some reason whenever I hit play, I get no audio and th...

Sebasty

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Synchronisation Problems - issue known since 7 years!

I have a Premium Account based in Switzerland, i use my Android Phone as well as a PC (Win 10) My problem ist, that my Desktop Version never synchronizes with my mobile Version. I know you can go to settings and go offline for 10 min and then it shou...

Regular

I have a Premium Account based in Switzerland, i use my Android Phone as well as a PC (Win 10)     My problem ist, that my Desktop Version never synchronizes with my mobile Version. I kn...

funkapella

Regular

616 Views

2 replies

0 likes

  • 616 Views
  • 2 replies
  • 0 likes

Deleting local file from playlist deletes it everywhere

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueWhenever I remove a local file song from a playlist, it deletes it from my Spotify library completely. The only way I can get it back is by "resetting" my local files by deleting the...

Visitor

Plan Premium Country USA Operating System Windows 10   My Question or Issue Whenever I remove a local file song from a playlist, it deletes it from my Spotify library completely. The onl...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Despite Spotify Premium via the app only Shuffle

I recently purchased Spotify Premium, but can still only use shuffle mode on an artist's site and cannot access individual albums or songs via the android app. I have already uninstalled and reinstalled the app. I also deleted the cache and all memor...

Gig Goer

I recently purchased Spotify Premium, but can still only use shuffle mode on an artist's site and cannot access individual albums or songs via the android app.   I have already uninstalled and...

Creatiive

Gig Goer

557 Views

2 replies

0 likes

  • 557 Views
  • 2 replies
  • 0 likes

Unexpected change of device to unknown one

For about 3 weeks I'm experiencing strange behavior. I happened 3 times, Spotify out of itself changed selected device on my laptop with Win10. I have 4 devices I could connect but this unexpected change is into some, randomly sounded, like "Jaida". ...

Casual Listener

For about 3 weeks I'm experiencing strange behavior. I happened 3 times, Spotify out of itself changed selected device on my laptop with Win10. I have 4 devices I could connect but this unexpected ch...

whtrbit

Casual Listener

536 Views

2 replies

0 likes

  • 536 Views
  • 2 replies
  • 0 likes

Why is the dislike/remove this song/hide this song button gone?

PlanPremiumCountryUSADevice(Windows 7 desktop app) My Question or Issue Why have you removed the ability to hide/remove/dislike songs in Spotify created mixes. You used to be able to remove a song and choose whether you don't want to hear the song an...

Casual Listener

Plan Premium Country USA Device (Windows 7 desktop app)     My Question or Issue   Why have you removed the ability to hide/remove/dislike songs in Spotify created mixes.&nbs...

854 Views

0 replies

14 likes

  • 854 Views
  • 0 replies
  • 14 likes

Spotify Breaks my WiFi

PlanPremiumCountrySouth AfricaDeviceDell laptopOperating SystemWindows 10 My Question or IssueIf I run The Spotify App or stream from directly from the site my WiFi stops working, no connectivity, dropped packets on PING. But if I listen on my phone,...

Visitor

Plan Premium Country South Africa Device Dell laptop Operating System Windows 10   My Question or Issue If I run The Spotify App or stream from directly from the site my WiFi stops wor...

illky

Casual Listener

2007 Views

3 replies

1 likes

Windows 10
  • 2007 Views
  • 3 replies
  • 1 likes

Disable volume control

PlanPremiumCountryGermanyDeviceNokia (Android 9)Operating SystemWin 10 My Question or IssueI can't find a way to disable the volume control.I use my PC for playing music and though my Spotify App is not started my smartphone sets the volume of the PC...

Visitor

Plan Premium Country Germany Device Nokia (Android 9) Operating System Win 10   My Question or Issue I can't find a way to disable the volume control. I use my PC for playing music an...

grrman

Regular

923 Views

1 replies

2 likes

  • 923 Views
  • 1 replies
  • 2 likes

Songs won't sync between devices

Songs I liked on my phone won't show up in the desktop application.I have this issue for several months now. There are workarounds, but what I want is a fix.

Casual Listener

Songs I liked on my phone won't show up in the desktop application. I have this issue for several months now. There are workarounds, but what I want is a fix.

Heldenhirn

Casual Listener

480 Views

2 replies

0 likes

  • 480 Views
  • 2 replies
  • 0 likes

How queueing works

PlanPremiumOperating SystemWindows 10 My Question or IssueI don’t understand how queueing is supposed to work in Spotify. Suppose I want to play two albums, X and Y, in succession without my having to start Y manually after X has ended: I thought que...

Gig Goer

Plan Premium Operating System Windows 10   My Question or Issue I don’t understand how queueing is supposed to work in Spotify. Suppose I want to play two albums, X and Y, in succession wi...

DanifC

Composer

1272 Views

1 replies

2 likes

  • 1272 Views
  • 1 replies
  • 2 likes