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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137148 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137148 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53419 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53419 Views
  • 0 replies
  • 33 likes

Solved!! Local Files Section Missing in Spotify Desktop

PlanPremiumCountryPortugalDevicePCOperating SystemWindows 10 My Question or IssueLocal Files Section is not showing up in spotify (ver 1.1.1.348.g9064793a).I can't add a local file to playlist anymore.

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  • Casual Listener
  • Plan Premium Country Portugal Device PC Operating System Windows 10   My Question or Issue Local Files Section is not showing up in spotify (ver 1.1.1.348.g9064793a). I can't add a lo...
  • Bamboozled25
  • Casual Listener
  • 3811 Views
  • 3 replies
  • 2 likes
  • 3811 Views
  • 3 replies
  • 2 likes

Solved!! no songs will play

so certain songs wouldnt play when i pressed on them the album cover in the corner was blank and the songs just wouldt play after looking on here a lot of people said reinstall works so i tried and now no songs will play and all my playlists are empt...

  • Casual Listener
  • so certain songs wouldnt play when i pressed on them the album cover in the corner was blank and the songs just wouldt play after looking on here a lot of people said reinstall works so i tried and n...
  • tylerpoowrie
  • Casual Listener
  • 342 Views
  • 2 replies
  • 0 likes
  • 342 Views
  • 2 replies
  • 0 likes

Solved!! Full Song not playing from Playlists

PlanPremiumCountryCanada Operating System(Windows 10, Web Player, Android) My Question or Issue Today whenever i listen to a play lists songs are not playing all the way through. If a song is 4 minutes long at the 3:20 mark it will jump into the next...

  • Music Fan
  • Plan Premium Country Canada  Operating System (Windows 10, Web Player, Android)    My Question or Issue  Today whenever i listen to a play lists songs are not playing all ...
  • zoso_03
  • Music Fan
  • 32287 Views
  • 5 replies
  • 4 likes
  • 32287 Views
  • 5 replies
  • 4 likes

Solved!! Not displaying or playing any music.

PlanPremiumCountryUnited KingdomDeviceWindows Desktop CustomOperating SystemWindows 10 My Question or IssueMy Spotify refuses to load any of the music from my library, it just redirects me to browse in all of my categories, Albums, Artists, Songs etc...

  • Visitor
  • Plan Premium Country United Kingdom Device Windows Desktop Custom Operating System Windows 10   My Question or Issue My Spotify refuses to load any of the music from my library, it jus...
  • Angelsigu
  • Visitor
  • 267 Views
  • 2 replies
  • 0 likes
  • 267 Views
  • 2 replies
  • 0 likes

slow loading on pc

one of the below information is required. However, the more you provide the easier it will be for us to try and help. Yes my spotify loads slowly and 1 station only has 1 song when before it had 3 hours worth. What do I do and how do I fix it ? windo...

  • Music Fan
  • one of the below information is required. However, the more you provide the easier it will be for us to try and help. Yes my spotify loads slowly and 1 station only has 1  song when before it ha...
  • Loxer
  • Spotify Star
  • 805 Views
  • 1 replies
  • 0 likes
  • 805 Views
  • 1 replies
  • 0 likes

Radio stations not available/Can't create new ones

My Question or IssueHi, I no longer see suggested radio stations based on recent playlists and I am unable to create a new Radio station. I simply have ten options for artist-based stations. PlanPremiumCountryUKDeviceHP laptopOperating SystemWindows ...

  • Regular
  • My Question or Issue Hi, I no longer see suggested radio stations based on recent playlists and I am unable to create a new Radio station. I simply have ten options for artist-based stations.  ...
  • 1234190979
  • Casual Listener
  • 242 Views
  • 2 replies
  • 3 likes
  • 242 Views
  • 2 replies
  • 3 likes

Unable to see any songs or play music through desktop app

PlanPremiumCountryUSDeviceHP LaptopOperating SystemWindows 10 My Question or IssueI have always had a problem using the radio feature. It says "Error Failed to load", so i uninstalled Spotify and tried a fresh install from the website. Now nothing wi...

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  • Newbie
  • Plan Premium Country US Device HP Laptop Operating System Windows 10   My Question or Issue I have always had a problem using the radio feature. It says "Error Failed to load", so i un...
  • Mantisentil
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Solved!! Empty playlist

I have recently reinstalled spotify on my laptop and I found that all my playlists were showing empty while their names were all right. Spotify on my phone shows everything same as before.

  • Casual Listener
  • I have recently reinstalled spotify on my laptop and I found that all my playlists were showing empty while their names were all right. Spotify on my phone shows everything same as before.
  • Mantisentil
  • Community Legend
  • 512 Views
  • 4 replies
  • 0 likes
  • 512 Views
  • 4 replies
  • 0 likes

Solved!! There is no podcasts section in "my libary"

PlanFree/PremiumCountryAlgeriaOperating SystemWindows 10 My Question or IssueI saw older posts which say they fixed my issue with some update.Note that i have the latest version of spotify.

  • Regular
  •   Plan Free/Premium Country Algeria Operating System Windows 10   My Question or Issue I saw older posts which say they fixed my issue with some update.Note that i have the latest ...
  • Sebasty
  • Spotify Star
  • 384 Views
  • 8 replies
  • 0 likes
  • 384 Views
  • 8 replies
  • 0 likes

Local Files do not lock / sync with corresponding Spotify files

I have attempted to post this but was marked as spam. Here is the issue in full detail: https://justpaste.it/2g0r9 Ultimately, the issue is: Synced local files are working fine on my Desktop AND Phone in some cases, but in other cases they are ONLY w...

  • Roadie
  • I have attempted to post this but was marked as spam. Here is the issue in full detail:   https://justpaste.it/2g0r9   Ultimately, the issue is:   Synced local files are working ...
  • Kadejr
  • Gig Goer
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Spotify Premium stops playing at random.

PlanPremiumCountry USADeviceDell i7 LaptopOperating SystemWindows 8.1 My Question or Issue My Spotify randomly stops playing music. The progress bar continues as if it is playing but there is no sound. If I attempt to change tracks it starts giving m...

  • Casual Listener
  • Plan Premium Country  USA Device Dell i7 Laptop Operating System Windows 8.1   My Question or Issue  My Spotify randomly stops playing music. The progress bar continues as if...
  • FaherWh0
  • Casual Listener
  • 177 Views
  • 2 replies
  • 0 likes
  • 177 Views
  • 2 replies
  • 0 likes

Spotify won't launch

Hello. I've been trying to turn Spotify on, and all I got was a black screen with few buttons on top but nothing more, I've got no downloads in the background, and no running apps. I've got Spotify premium. been waiting for 10 minutes, still nothing.

  • Visitor
  • Hello. I've been trying to turn Spotify on, and all I got was a black screen with few buttons on top but nothing more, I've got no downloads in the background, and no running apps. I've got Spotify p...
  • MartinStoichkov
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Spotify freezes after pc suspend or when default playback device changed

PlanPremiumCountry PolandDeviceDell Latitute 7440Operating System Windows 7 Ent SP1 64-bit My Question or IssueI have been using Spotify for years, but recently it started to misbehave. Each time something is changed in audio devices e.g. I connect a...

  • Casual Listener
  • Plan Premium Country  Poland Device Dell Latitute 7440 Operating System   Windows 7  Ent SP1 64-bit  My Question or Issue I have been using Spotify for years, but r...
  • TomekSwiecicki
  • Casual Listener
  • 397 Views
  • 2 replies
  • 1 likes
  • 397 Views
  • 2 replies
  • 1 likes

Not Importing Certain Album

PlanPremiumCountryUSA.DeviceDesktopOperating SystemWindows 10 Home Edition My Question or IssueSpotify for my desktop seems to have "forgotten" my local files. I re-uploaded them/re-synced them, and all was fine. But, now, I cannot play one artists a...

  • Gig Goer
  • Plan Premium Country USA. Device Desktop Operating System Windows 10 Home Edition   My Question or Issue Spotify for my desktop seems to have "forgotten" my local files. I re-uploaded ...
  • Kadejr
  • Gig Goer
  • 195 Views
  • 2 replies
  • 0 likes
  • 195 Views
  • 2 replies
  • 0 likes

Awful bass overwhelming listening Spotify open

PlanFree/PremiumCountry DeviceWorkstationOperating SystemW7 My Question or IssueTerribly basses ovewhelming with Plantronics Brackbeat Pro 2 listening to Spotify web with cord (no BT).Any resolution ?

  • Casual Listener
  • Plan Free/Premium Country   Device Workstation Operating System W7   My Question or Issue Terribly basses ovewhelming with Plantronics Brackbeat Pro 2 listening to Spotify web wit...
  • 96 Views
  • 0 replies
  • 0 likes
  • 96 Views
  • 0 replies
  • 0 likes

Solved!! Can't play music anymore

Hello everyone, a few days ago I realised having issues with my spotify web player and program on my Windows 10 pc.As you can see I am clicked on the play button of the playlist but there is no music playing and no title of the song is showed. First ...

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  • Visitor
  • Hello everyone, a few days ago I realised having issues with my spotify web player and program on my Windows 10 pc. As you can see I am clicked on the play button of the playlist but there is no mus...
  • Mantisentil
  • Community Legend
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

Thumbs up and down missing?

Has the Thumbs Up and Down icons and associated capability been removed from Spotify? I no longer have them for followed Radio playlists on both the Spotify Desktop program and the iOS app. Edit: It appears if I create a new Radio playlist and am not...

  • Regular
  • Has the Thumbs Up and Down icons and associated capability been removed from Spotify? I no longer have them for followed Radio playlists on both the Spotify Desktop program and the iOS app.   ...
  • BANEoB
  • Casual Listener
  • 2142 Views
  • 9 replies
  • 17 likes
  • 2142 Views
  • 9 replies
  • 17 likes

Local Files do not lock / sync with corresponding Spotify files

Not all of my Local Files are syncing / locking to the corresponding Spotify file. I fully understand the process required to add local files, and I've successfully added 1000+ local MP3s to Spotify synced / locked them to the corresponding Spotify f...

  • Roadie
  • Not all of my Local Files are syncing / locking to the corresponding Spotify file.   I fully understand the process required to add local files, and I've successfully added 1000+ local MP3s to...
  • 243 Views
  • 0 replies
  • 1 likes
  • 243 Views
  • 0 replies
  • 1 likes

[Windows] Open Spotify automatically after you log into windows (set to Minimised) does not work

VersionLatest Windows Desktop App Operating SystemWindows 10 My Question or IssueIf I open the Desktop Spotify App, and go to my Settings. Then scroll to the botom and choose Advanced Settings, there is an Option under the Startup and Windows Behavio...

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  • Visitor
  • Version Latest Windows Desktop App   Operating System Windows 10   My Question or Issue If I open the Desktop Spotify App, and go to my Settings. Then scroll to the botom and choose ...
  • 379 Views
  • 0 replies
  • 5 likes
  • 379 Views
  • 0 replies
  • 5 likes

Can't remove an artist from my library

PlanPremiumCountryCanada My Question or IssueHello! I have an artist in my library that i want to delete. I unfollowed him but it's stay in my artist list. I don't have any song of him in my playlists nor my song library. I tried followed/unfollowed,...

  • Casual Listener
  • Plan Premium Country Canada     My Question or Issue Hello! I have an artist in my library that i want to delete. I unfollowed him but it's stay in my artist list. I don't have any s...
  • Sebasty
  • Spotify Star
  • 564 Views
  • 3 replies
  • 1 likes
  • 564 Views
  • 3 replies
  • 1 likes