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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2541 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156873 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

154294 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11542 Views

1 replies

6 likes

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Spotify on PC doesn't update

PlanPremiumCountryUSDeviceSamsung Galaxy Note 10+, Desktop PCOperating SystemAndroid 9.0 Pie, Windows 10 My Question or IssueThis has been happening for almost a year now. I don't know what changed, but I will like/save a song on my phone and it wont...

Newbie

Plan Premium Country US Device Samsung Galaxy Note 10+, Desktop PC Operating System Android 9.0 Pie, Windows 10   My Question or Issue This has been happening for almost a year now. I ...

652 Views

0 replies

1 likes

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Deleting music downloaded to spotify from my computer without losing it on the computer

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

596 Views

0 replies

0 likes

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Connect error multiple devices

PlanPremiumCountryBrazilDeviceXiaomi Redmi Note 7Windows 10 DesktopOperating SystemMIUI Global 10 My Question or IssueHello everyone.I've being facing this problem for a while. Before that time everything worked great on all my devices.The problem oc...

Visitor

Plan Premium Country Brazil Device Xiaomi Redmi Note 7 Windows 10 Desktop Operating System MIUI Global 10   My Question or Issue Hello everyone. I've being facing this problem for a ...

644 Views

0 replies

0 likes

Premium
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No playback and only skips tracks

PlanFreeDeviceDesktop PCOperating SystemWindows 10 Hi everyone. I have used spotify for years and never encountered this. For some reason whenever I hit play, I get no audio and the tracks continue skipping one track to the next immediately one after...

Visitor

Plan Free Device Desktop PC Operating System Windows 10   Hi everyone. I have used spotify for years and never encountered this. For some reason whenever I hit play, I get no audio and th...

Sebasty

Community Legend

451 Views

1 replies

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Superuser Contribution Synchronisation Problems - issue known since 7 years!

I have a Premium Account based in Switzerland, i use my Android Phone as well as a PC (Win 10) My problem ist, that my Desktop Version never synchronizes with my mobile Version. I know you can go to settings and go offline for 10 min and then it shou...

Regular

I have a Premium Account based in Switzerland, i use my Android Phone as well as a PC (Win 10)     My problem ist, that my Desktop Version never synchronizes with my mobile Version. I kn...

funkapella

Regular

609 Views

2 replies

0 likes

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Deleting local file from playlist deletes it everywhere

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueWhenever I remove a local file song from a playlist, it deletes it from my Spotify library completely. The only way I can get it back is by "resetting" my local files by deleting the...

Visitor

Plan Premium Country USA Operating System Windows 10   My Question or Issue Whenever I remove a local file song from a playlist, it deletes it from my Spotify library completely. The onl...

398 Views

0 replies

0 likes

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Despite Spotify Premium via the app only Shuffle

I recently purchased Spotify Premium, but can still only use shuffle mode on an artist's site and cannot access individual albums or songs via the android app. I have already uninstalled and reinstalled the app. I also deleted the cache and all memor...

Gig Goer

I recently purchased Spotify Premium, but can still only use shuffle mode on an artist's site and cannot access individual albums or songs via the android app.   I have already uninstalled and...

Creatiive

Gig Goer

550 Views

2 replies

0 likes

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Unexpected change of device to unknown one

For about 3 weeks I'm experiencing strange behavior. I happened 3 times, Spotify out of itself changed selected device on my laptop with Win10. I have 4 devices I could connect but this unexpected change is into some, randomly sounded, like "Jaida". ...

Casual Listener

For about 3 weeks I'm experiencing strange behavior. I happened 3 times, Spotify out of itself changed selected device on my laptop with Win10. I have 4 devices I could connect but this unexpected ch...

whtrbit

Casual Listener

527 Views

2 replies

0 likes

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Why is the dislike/remove this song/hide this song button gone?

PlanPremiumCountryUSADevice(Windows 7 desktop app) My Question or Issue Why have you removed the ability to hide/remove/dislike songs in Spotify created mixes. You used to be able to remove a song and choose whether you don't want to hear the song an...

Casual Listener

Plan Premium Country USA Device (Windows 7 desktop app)     My Question or Issue   Why have you removed the ability to hide/remove/dislike songs in Spotify created mixes.&nbs...

851 Views

0 replies

14 likes

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Spotify Breaks my WiFi

PlanPremiumCountrySouth AfricaDeviceDell laptopOperating SystemWindows 10 My Question or IssueIf I run The Spotify App or stream from directly from the site my WiFi stops working, no connectivity, dropped packets on PING. But if I listen on my phone,...

Visitor

Plan Premium Country South Africa Device Dell laptop Operating System Windows 10   My Question or Issue If I run The Spotify App or stream from directly from the site my WiFi stops wor...

illky

Casual Listener

2006 Views

3 replies

1 likes

Windows 10
  • 2006 Views
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Disable volume control

PlanPremiumCountryGermanyDeviceNokia (Android 9)Operating SystemWin 10 My Question or IssueI can't find a way to disable the volume control.I use my PC for playing music and though my Spotify App is not started my smartphone sets the volume of the PC...

Visitor

Plan Premium Country Germany Device Nokia (Android 9) Operating System Win 10   My Question or Issue I can't find a way to disable the volume control. I use my PC for playing music an...

grrman

Regular

920 Views

1 replies

2 likes

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Songs won't sync between devices

Songs I liked on my phone won't show up in the desktop application.I have this issue for several months now. There are workarounds, but what I want is a fix.

Casual Listener

Songs I liked on my phone won't show up in the desktop application. I have this issue for several months now. There are workarounds, but what I want is a fix.

Heldenhirn

Casual Listener

474 Views

2 replies

0 likes

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How queueing works

PlanPremiumOperating SystemWindows 10 My Question or IssueI don’t understand how queueing is supposed to work in Spotify. Suppose I want to play two albums, X and Y, in succession without my having to start Y manually after X has ended: I thought que...

Gig Goer

Plan Premium Operating System Windows 10   My Question or Issue I don’t understand how queueing is supposed to work in Spotify. Suppose I want to play two albums, X and Y, in succession wi...

DanifC

Composer

1251 Views

1 replies

2 likes

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  • 1 replies
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Spotify is always going automaticly on pause in my phone and my computer

Hello, all is said in the title. When I'm playing music, spotify always going on pause, in my Samsung s10+ and in my computer. For first, I thinked the problem was on my phone, but this happens on my computer. So can i have a solution because it's no...

Visitor

Hello, all is said in the title. When I'm playing music, spotify always going on pause, in my Samsung s10+ and in my computer. For first, I thinked the problem was on my phone, but this happens on my...

510 Views

0 replies

0 likes

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Daily Mix Change?

Edit: I didn't mean to post this in the Windows discussion area, newbie mistake. My bad. Plan: Premium FamilyCountry: US Device: iMac Late 2013Operating System: Mojave 10.14.3 Was there a change in how the Daily Mixes are built? Yesterday I had the u...

Visitor

Edit: I didn't mean to post this in the Windows discussion area, newbie mistake. My bad.   Plan: Premium Family Country: US   Device: iMac Late 2013 Operating System: Mojave 10.1...

Gulerin

Regular

6684 Views

4 replies

9 likes

daily
mix
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Error Code 17,18 and 53 - Spotifyfullsetup.exe

After the latest automatic update (20181129) spotify can't start. The usual fix didn't solve it either.Usually everytime when spotify doesn't start after an upgrade I run the below script( you can copy below text and open notepad and paste text and s...

Casual Listener

After the latest automatic update (20181129) spotify can't start. The usual fix didn't solve it either. Usually  everytime when spotify doesn't start after an upgrade I run the below scrip...

cohenfs

Roadie

2104 Views

2 replies

1 likes

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  • 1 likes

Desktop title bar detached from app after resume from sleep

Family planPremiumNew Zealand DevicePCOperating SystemWindows 10App version 1.1.17.543.geb9254e9 (Microsoft Store version) My Question or IssueWhen Spotify is open and the PC goes to sleep, when it resumes from sleep, the Windows title bar is detache...

Casual Listener

Family plan Premium New Zealand   Device PC Operating System Windows 10 App version 1.1.17.543.geb9254e9 (Microsoft Store version)   My Question or Issue When Spotify is open...

657 Views

0 replies

0 likes

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Solved!! Playlist always play in shuffle mode

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueWith the Spotify app my playlists always play in shuffle mode even if I change the mode, it remains played randomly, I can not listen to the songs of the same album a...

Visitor

Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue With the Spotify app my playlists always play in shuffle mode even if I change the mode, i...

OneByBoo

Roadie

2165 Views

7 replies

0 likes

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Locate already downloaded songs

Hey,I've got 2 OS on my laptop and I've been wondering if I can somehow point the second os spotify to where all my songs are located. Seems like my only option is to download everything again but that is just wasting space to be honest. So, is there...

Casual Listener

Hey, I've got 2 OS on my laptop and I've been wondering if I can somehow point the second os spotify to where all my songs are located. Seems like my only option is to download everything again but ...

324 Views

0 replies

0 likes

  • 324 Views
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