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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2452 Views

0 replies

4 likes

  • 2452 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155764 Views

83 replies

27 likes

  • 155764 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

150761 Views

295 replies

22 likes

  • 150761 Views
  • 295 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11509 Views

1 replies

6 likes

  • 11509 Views
  • 1 replies
  • 6 likes

Defect: Sorting operates differently on Windows and iOS

When sorting a playlist by Artist on Windows 10 Desktop, “The” in an artist name is ignored. When sorting on iOS, “The” is included. Example: Windows 10: “The Bouncing Souls” appear between “AFI” and “Circa Survive” iOS: “The Bouncing Souls appear be...

Roadie

When sorting a playlist by Artist on Windows 10 Desktop, “The” in an artist name is ignored. When sorting on iOS, “The” is included.   Example:   Windows 10: “The Bouncing Souls” appear...

ACAx1985

Roadie

664 Views

1 replies

1 likes

  • 664 Views
  • 1 replies
  • 1 likes

Upload Musics

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow i can uploadd song to spotify?

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How i c...

badumtss

Composer

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Application Stuck on a Single Artist/Album

PlanFreeCountryUSAOperating SystemWindows 10My Question or IssueA week or so ago, I decided to listen to the whole album of "Jeff Wayne's Musical Version of the War of the Worlds." Ever since then, while I can search for other music and go into my ow...

Visitor

Plan Free Country USA Operating System Windows 10 My Question or Issue A week or so ago, I decided to listen to the whole album of "Jeff Wayne's Musical Version of the War of the Worlds." Ever...

573 Views

0 replies

0 likes

  • 573 Views
  • 0 replies
  • 0 likes

Uninstalled Spotify

PlanPremiumCountryPhilippinesDeviceAcer Aspire E 14Operating SystemWindows 10 My Question or IssueI've been dealing with this for weeks now. I've tried clean reinstall, I've tried the Program version, the App version. I've tried disabling hardware ac...

Visitor

Plan Premium Country Philippines Device Acer Aspire E 14 Operating System Windows 10   My Question or Issue I've been dealing with this for weeks now. I've tried clean reinstall, I've ...

435 Views

0 replies

1 likes

Desktop
Windows 10
  • 435 Views
  • 0 replies
  • 1 likes

Solved!! Local files first track missing artist and song name

PlanPremiumCountryUSDeviceHPOperating SystemWin10 1903My Question or IssueI am able to see a count of MP3 files matching on Windows Media Player and Spotify. Of the 6 albums, only 1 has the first song properly imported. All the other albums have 'Tra...

Casual Listener

Plan Premium Country US Device HP Operating System Win10 1903 My Question or Issue I am able to see a count of MP3 files matching on Windows Media Player and Spotify. Of the 6 albums, only 1...

badumtss

Composer

9403 Views

4 replies

0 likes

  • 9403 Views
  • 4 replies
  • 0 likes

Recently Play Artist not showing?

PlanFreeCountryUSAOperating SystemWindows 7 Question or Issue My Webplayer on Firefox / Chrome virtually any browser used to display like the last 4 or 5 Artist (Album Cover) on the left under HomeSearchYour library here's where it would display the ...

Casual Listener

Plan Free Country USA Operating System Windows 7   Question or Issue   My Webplayer on Firefox / Chrome virtually any browser used to display like the last 4 or 5 Artist (Album Cov...

badumtss

Composer

468 Views

1 replies

0 likes

Recently Play
  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio distortion in all songs

Hello everyone, I have a problem which has annoyed me for more than a year now which makes the music listening with the desktop app almost unusable. After any song playing for around 1 minute, the audio gets distorted / crumbles (like in the attached...

Casual Listener

Hello everyone,   I have a problem which has annoyed me for more than a year now which makes the music listening with the desktop app almost unusable. After any song playing for around 1 minut...

robbyus1111

Music Fan

14607 Views

23 replies

0 likes

Audio Effects
Crumbling
distortion
Windows 10
  • 14607 Views
  • 23 replies
  • 0 likes

Re: Spotify on my desktop lags when it is the active window

Hi, Comment to an already answered question.https://community.spotify.com/t5/Desktop-Windows/Spotify-on-my-desktop-lags-when-it-is-the-active-window-Why/m-p/4617416 PlanPremiumCountryTaiwanDeviceAcer Aspire GX-781 Desktop PCOperating SystemWindows 10...

Casual Listener

Hi,   Comment to an already answered question. https://community.spotify.com/t5/Desktop-Windows/Spotify-on-my-desktop-lags-when-it-is-the-active-window-Why/m-p/4617416   Plan Premium ...

841 Views

0 replies

0 likes

  • 841 Views
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Solved!! Spotify connect keeps disconnecting

PlanPremiumCountryDenmarkDeviceDesktop, Laptop and iphone 5sOperating SystemWindows 10, ios 12.3.1 My Question or IssueWhen playing from my desktop, Laptop or IPhone, Spotify disconnects and disappears from availible devices after a few minutes. If i...

Regular

Plan Premium Country Denmark Device Desktop, Laptop and iphone 5s Operating System Windows 10, ios 12.3.1   My Question or Issue When playing from my desktop, Laptop or IPhone, Spotify...

victordiesco

Newbie

35194 Views

8 replies

1 likes

  • 35194 Views
  • 8 replies
  • 1 likes

Superuser Contribution Sorting playlists alphabetically

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 My Question or Issue I often sort my long playlists alphabetically by the artist name. I sometimes also create playlists with alphabetical themes or based on the first letters of the artist'...

Music Fan

Plan Premium Country Finland Device PC Operating System Windows 10   My Question or Issue   I often sort my long playlists alphabetically by the artist name. I sometimes also cre...

Katerina

Spotify Legend

1065 Views

4 replies

0 likes

  • 1065 Views
  • 4 replies
  • 0 likes

Spotify is so slow and keeps lagging

PlanPremiumCountryThe netherlandsDeviceDesktopOperating SystemWindows 10 My Question or IssueSince the last update spotify is sooo slow and it just keeps lagging! For example if i search for a song it stays black and if i click on a song it's stuck a...

Visitor

Plan Premium Country The netherlands Device Desktop Operating System Windows 10   My Question or Issue Since the last update spotify is sooo slow and it just keeps lagging! For example...

Sebasty

Community Legend

3603 Views

1 replies

0 likes

Lag
slow
Update
  • 3603 Views
  • 1 replies
  • 0 likes

My spotify don't work on my pc

PlanPremiumCountryUkDevicePcOperating System Windows 10 My Question or IssueMy spotify don't work on my pc !!! So i brought spotify premium and i signed in on my phone and on my pc it works fine on my phone but on my pc it don't work. whenever i try ...

Casual Listener

  Plan Premium Country Uk Device Pc Operating System  Windows 10   My Question or Issue My spotify don't work on my pc !!!   So i brought spotify premium and i signed...

Sebasty

Community Legend

1888 Views

6 replies

0 likes

Spotify not working
spotify pc
  • 1888 Views
  • 6 replies
  • 0 likes

Playlist Cover changing does not work

PlanFree/PremiumCountrySwitzerlandDeviceSamsung Galaxy S9+, ComputerOperating System(Android Oreo, Windows 10) My Question or IssueSomehow the changing of the cover for my playlists does not work. When I change the cover in my Desktop Application it ...

Casual Listener

Plan Free/Premium Country Switzerland Device Samsung Galaxy S9+, Computer Operating System (Android Oreo, Windows 10)   My Question or Issue Somehow the changing of the cover for ...

JONARSCH

Casual Listener

807 Views

3 replies

0 likes

  • 807 Views
  • 3 replies
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Solved!!Superuser Contribution Windows app scanning hard drive

PlanPremiumDeviceWindows 10 (app) desktop My Question or IssueEverytime the spotify app starts (on start up) I can see it thrashing the hard drive, looking at task manager confirms it's hammering my hard drive. I don't want apps stalking through my h...

Casual Listener

  Plan Premium Device Windows 10 (app) desktop   My Question or Issue Everytime the spotify app starts (on start up) I can see it thrashing the hard drive, looking at task manager co...

uncajesse

Music Fan

4721 Views

16 replies

0 likes

  • 4721 Views
  • 16 replies
  • 0 likes

Cannot Delete Local files

PlanPremiumCountry DevicePC LaptopOperating Systemwindows 10 My Question or IssueI am trying to delete the local files on my Spotify, I have tried everything. Ive tried going to "%appdata%\Spotify\Users\" and deleting "local-files.bnk". I have tried ...

Visitor

  Plan Premium Country   Device PC Laptop Operating System windows 10   My Question or Issue I am trying to delete the local files on my Spotify, I have tried everything. Iv...

Sebasty

Community Legend

930 Views

1 replies

0 likes

files
local
local files
remove
  • 930 Views
  • 1 replies
  • 0 likes

Solved!! A playlists are empty

PlanFreeCountryItalyDeviceAcer Aspire 3Operating SystemWindows 10 My Question or IssueGood morning. Since yesterday night i can't listen music in my app Spotify for desktop! I see all the playlist empty included top 50 Italy etc.. If I log from the b...

Casual Listener

Plan Free Country Italy Device Acer Aspire 3 Operating System Windows 10   My Question or Issue Good morning. Since yesterday night i can't listen music in my app Spotify for desktop! ...

0l8haenz9g9ikyd

Casual Listener

1323 Views

5 replies

1 likes

  • 1323 Views
  • 5 replies
  • 1 likes

Discord

Hallo, Ich habe meinen Spotify Account mit dem Discord Client verbunden. Wenn ich nun Musik höre dann wird das auch dort angezeigt. Höre ich Musik aus der normalen Spotify Liste werden alle angaben wie gewohnt angezeigt (Bild 1). Spoiler (Highlight t...

Casual Listener

Hallo,    Ich habe meinen Spotify Account mit dem Discord Client verbunden. Wenn ich nun Musik höre dann wird das auch dort angezeigt. Höre ich Musik aus der normalen Spotify Liste werden...

MauriceMV

Spotify Star

896 Views

1 replies

0 likes

  • 896 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not showing as status in Discord.

PlanPremiumCountryUS DeviceDesktop & MobileOperating SystemWindows 10, Android 9 My Question or IssueSpotify stopped showing as status in Discord. I've tried the following:Disconnecting Discord and Spotify accounts and reconnectingDisconnecting accou...

Regular

Plan Premium Country US   Device Desktop & Mobile Operating System Windows 10,  Android 9   My Question or Issue Spotify stopped showing as status in Discord.   I...

Dian

Spotify Legend

25817 Views

13 replies

0 likes

Discord
Status
  • 25817 Views
  • 13 replies
  • 0 likes

Superuser Contribution problème logiciel pc

Bonjour, je suis passé premium il y a deux mois de cela et depuis, impossible de lire ne serais-ce qu'un titre sur l'application sur mon pc. j'ai desinstallé et réinstallé le logiciel mais rien n'y fait.Meme mes playlist hors connexion ne fonctionnen...

Music Fan

Bonjour, je suis passé premium il y a deux mois de cela et depuis, impossible de lire ne serais-ce qu'un titre sur l'application sur mon pc. j'ai desinstallé et réinstallé le logiciel mais rien n'y f...

Alex

Spotify Legend

2291 Views

24 replies

0 likes

Other
  • 2291 Views
  • 24 replies
  • 0 likes

Can't play all songs in library

The Windows desktop player used to have "Songs" under "Library" but this option has disappeared. Do I really need to go through every single album in my library and click "Like"? If so, that's insanely user-hostile. PlanFreeOperating SystemWindows 10...

Visitor

The Windows desktop player used to have "Songs" under "Library" but this option has disappeared. Do I really need to go through every single album in my library and click "Like"? If so, that's insane...

musicwheelz

Newbie

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes