Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Wednesday
notworking117
Casual Listener
82140 Views
81 replies
27 likes

82140 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
Lanciano007
Gig Goer
95078 Views
289 replies
22 likes

95078 Views
289 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6754 Views
1 replies
6 likes

6754 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147388 Views
0 replies
26 likes
Mac
Windows

147388 Views
0 replies
26 likes

Solved!! 1 specific song was added to all my playlists

I don't really know how but 5 days ago , the song Rocketman by Aydreni was added to all of my playlists. I didn't even know the song!Is there anyway to reverse this without manually going through all of my lists? How was it added?

RoGueNL
Casual Listener
I don't really know how but 5 days ago , the song Rocketman by Aydreni was added to all of my playlists. I didn't even know the song! Is there anyway to reverse this without manually going through a...
2019-09-10 7:51:26 PM
2019-09-25 12:21:15 AM
sierra-bravo
Newbie
1355 Views
8 replies
1 likes

1355 Views
8 replies
1 likes

Volume Slider sometimes showing wrong value after computer wakes up from sleep

PlanPremiumCountryGermanyDevicen/aOperating SystemWindows 10 My Question or IssueEvery few times (not always strangely) when waking up my computer from sleep the volume slider shows the wrong value the music is actually playing at. Clicking on the ex...

MadWalnut
Casual Listener
Plan Premium Country Germany Device n/a Operating System Windows 10 My Question or Issue Every few times (not always strangely) when waking up my computer from sleep the volume slide...
2019-09-25 7:27:10 PM
380 Views
0 replies
1 likes

380 Views
0 replies
1 likes

Local files disappear on removal from playlist & Local files to liked songs

My Question or IssueWhenever a local file is removed from all of the playlists it is currently in, it also disappears from the full local files listing. This can be fixed temporarily by just unchecking&checking from settings the Local files->Show son...

godbone
Visitor
My Question or Issue Whenever a local file is removed from all of the playlists it is currently in, it also disappears from the full local files listing. This can be fixed temporarily by just unchec...
2019-09-25 7:19:14 PM
286 Views
0 replies
0 likes

286 Views
0 replies
0 likes

remote Sonos with spotify --> no devices

hi there , Hope that this issue is well known and somebody has a Solution. I have a spotify premium Account and a Sonos Home System (3xconnect amp, 1x Play1), and so far everthing worked out smooth and I was able to remote Sonos with the spotify app ...

Eltoro78
Visitor
hi there , Hope that this issue is well known and somebody has a Solution. I have a spotify premium Account and a Sonos Home System (3xconnect amp, 1x Play1), and so far everthing worked out smooth ...
2019-08-30 5:53:42 PM
2019-09-25 6:08:43 PM
Scriven_j
Roadie
547 Views
1 replies
0 likes

547 Views
1 replies
0 likes

I use the non-windows store version of Spotify for Windows, and am experiencing playback issues.

PlanPremiumCountryUnited StatesDeviceCustom built desktopOperating SystemWindows 10 My Question or IssueSo I use the Windows version of Spotify that can be downloaded from the Spotify website, not the Windows Store app. Lately, I've been experiencing...

BrendanRyther
Visitor
Plan Premium Country United States Device Custom built desktop Operating System Windows 10 My Question or Issue So I use the Windows version of Spotify that can be downloaded from th...
2019-09-24 10:39:03 PM
351 Views
0 replies
3 likes

351 Views
0 replies
3 likes

Solved!! Playlists and folders not displaying correctly

I rearranged my folders/playlists on the desktop app and everything shows correctly. However when I use the app on my iOS the playlists are all in the wrong folders. I've tried to sync my devices but nothing works.

joyung
Casual Listener
I rearranged my folders/playlists on the desktop app and everything shows correctly. However when I use the app on my iOS the playlists are all in the wrong folders. I've tried to sync my devices but...
2019-09-06 2:46:02 AM
2019-09-24 12:26:13 PM
Emilia_8
Community Legend
4105 Views
6 replies
2 likes

4105 Views
6 replies
2 likes

My username has changed to a random name

My Spotify user name was used to be "marti", but someday it automatically changed to "abkgz8iwshjrdky2zp2vhf7vh", and it has no sense.I'd like to know if I can have my original name again, thanks.

user-removed
Visitor
My Spotify user name was used to be "marti", but someday it automatically changed to "abkgz8iwshjrdky2zp2vhf7vh", and it has no sense. I'd like to know if I can have my original name again, thanks. ...
2019-09-13 9:46:18 PM
2019-09-24 7:13:01 AM
AndrewRobs01
Composer
614 Views
1 replies
0 likes

614 Views
1 replies
0 likes

Previously listened to music adding itself to playlists

Plan Premium (Just upgraded to Family not 4 hours ago)Country: USA DeviceGoogle Pixel 3a, PC, Google Pixel 1Operating SystemAndroid 9, Windows 7 My Question or IssueHowdy!This has been going on the last week or so, not for very long. I'll be listenin...

OperatorPapa
Casual Listener
Plan Premium (Just upgraded to Family not 4 hours ago) Country: USA Device Google Pixel 3a, PC, Google Pixel 1 Operating System Android 9, Windows 7 My Question or I...
2019-09-23 10:58:14 PM
2019-09-24 7:10:05 AM
OperatorPapa
Casual Listener
533 Views
2 replies
1 likes

533 Views
2 replies
1 likes

How can I change my name in spotify?

PlanPremiumCountryMXDevice(Android & app for Windows 10)Operating System( Windows 10,etc.) My Question or IssueI'm not talking about the series of numbers that spotify automatically gives you.I'm refering to my name on the spotify screen, not my user...

user-removed
Visitor
Plan Premium Country MX Device (Android & app for Windows 10) Operating System ( Windows 10,etc.) My Question or Issue I'm not talking about the series of numbers th...
2019-06-23 10:37:26 PM
2019-09-24 6:35:17 AM
AndrewRobs01
Composer
512 Views
1 replies
0 likes

512 Views
1 replies
0 likes

Music not playing and not starting

Hey, guys, I can´t play any music if I start a song the progress bar isn't moving and isn't even showing the name or cover pic. whe I try to turn up the volume in the mixer I cant see Spotify and when I like, want to see a playlist (like any new play...

fabilus11
Visitor
Hey, guys, I can´t play any music if I start a song the progress bar isn't moving and isn't even showing the name or cover pic. whe I try to turn up the volume in the mixer I cant see Spotify and whe...
2019-09-22 11:27:12 PM
2019-09-24 6:31:50 AM
Jacob
Community Legend
394 Views
1 replies
0 likes

394 Views
1 replies
0 likes

Random songs adding to playlist, songs no longer availble but are actually still there?

PlanFamily Plan when issue started, but now downgraded to single planCountryUSADevice(Samsung Galaxy 9, and Desktop Version)Operating System(Windows 10) My Question or IssueRecently I did a back up of music on my phone, and ever since then Spotify ha...

sixelona
Casual Listener
Plan Family Plan when issue started, but now downgraded to single plan Country USA Device (Samsung Galaxy 9, and Desktop Version) Operating System (Windows 10) My Question or Issue R...
2019-09-22 3:30:31 PM
2019-09-24 1:04:54 AM
sixelona
Casual Listener
473 Views
1 replies
0 likes

473 Views
1 replies
0 likes

Periodic beep noise during play

When I'm playing a song from my list, about every 60 sec or so, there's a pause in the music and a beep (like a phone is on hold) and then the music continues until the next beep. So far it is doing it with every song from multiple artists. This has ...

jomisam
Newbie
When I'm playing a song from my list, about every 60 sec or so, there's a pause in the music and a beep (like a phone is on hold) and then the music continues until the next beep. So far it is ...
2018-12-18 1:29:03 AM
2019-09-23 3:46:29 PM
GreendaySucks
Regular
1364 Views
1 replies
1 likes

1364 Views
1 replies
1 likes

Can't see any device on Windows

PlanPremiumCountryFranceDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI can't connect to any device on my Desktop PC. I don't have wifi on it but I have Ethernet. I don't want to get Wifi on my PC (works way better on Ethernet) is th...

user-removed
Visitor
Plan Premium Country France Device Desktop PC Operating System Windows 10 My Question or Issue I can't connect to any device on my Desktop PC. I don't have wifi on it but I have Ethe...
2019-09-23 2:21:47 PM
372 Views
0 replies
0 likes

372 Views
0 replies
0 likes

Fading out Spotify Windows App when a specific App makes a sound

I use a Windows desktop news app to be awared of the market news.I also listen to music continuously via Spotify on the same machine.When the other specific Windows app needs to speak I need Spotify to fade out.How can I achieve this?Thanks. PremiumT...

kasabo
Visitor
I use a Windows desktop news app to be awared of the market news. I also listen to music continuously via Spotify on the same machine. When the other specific Windows app needs to speak I need Spot...
2019-09-23 11:39:54 AM
435 Views
0 replies
0 likes

435 Views
0 replies
0 likes

Memory leak - High RAM usage on Windows 7

DeviceLenovo Thinkpad P50Operating SystemWindows 7 My Question or IssueHey,I'm using spotify at work and it takes a lot of my RAM.Here on the screenshot you can see that it takes almost 1.5 Go of RAM !I'm keeping it open for long period of time so I ...

Matthieu42
Casual Listener
Device Lenovo Thinkpad P50 Operating System Windows 7 My Question or Issue Hey, I'm using spotify at work and it takes a lot of my RAM. Here on the screenshot you can see that it tak...
2019-08-29 9:16:51 AM
2019-09-23 11:21:11 AM
Matthieu42
Casual Listener
1174 Views
2 replies
0 likes
memory leak
Ram
Windows 7

1174 Views
2 replies
0 likes

LIKED SONGS ADDED FROM PHONE NOT SHOWING UP ON PC AND ALSO WON'T PLAY

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueSongs I've added since like 15 days ago aren't going onto my liked playlist on my PC and when I play them on my phone they don't play on my PC. I can't refresh my playlist...

DHoffmann18
Visitor
Plan Premium Country Canada Device PC Operating System Windows 10 My Question or Issue Songs I've added since like 15 days ago aren't going onto my liked playlist on my PC and when I...
2019-09-23 4:43:43 AM
2019-09-23 9:27:47 AM
Emilia_8
Community Legend
3415 Views
1 replies
1 likes

3415 Views
1 replies
1 likes

Can't play songs from laptop.

Tonight I attempted to play spotify and it just started skipping through playlists without starting any of the songs. I occationally get the error message "Spotify can't play this right now, if you have the song on your computer you can import it."I ...

frankearl91
Casual Listener
Tonight I attempted to play spotify and it just started skipping through playlists without starting any of the songs. I occationally get the error message "Spotify can't play this right now, i...
2019-09-23 6:53:08 AM
431 Views
0 replies
0 likes

431 Views
0 replies
0 likes

Playlists Double-Playing Artists While on Shuffle

Recently something odd has been happening with all of my playlists. Even though I keep them all on shuffle, if I have 2 or more of an artist's songs in the playlist, they always play back-to-back songs from that atist before moving on to the next son...

firebuff101
Roadie
Recently something odd has been happening with all of my playlists. Even though I keep them all on shuffle, if I have 2 or more of an artist's songs in the playlist, they always play back-to-back son...
2019-09-23 2:34:06 AM
353 Views
0 replies
0 likes

353 Views
0 replies
0 likes

Memory Leak adding Local Files on Windows 10

Hello! I just installed Spotify for the first time. One of the reasons I'm interested in it is the support for Local Files. But I tried to add a large number of .mp3 (23K) and within after a few minutes it had eaten all available memory and the app w...

GregMe
Newbie
Hello! I just installed Spotify for the first time. One of the reasons I'm interested in it is the support for Local Files. But I tried to add a large number of .mp3 (23K) a...
2018-08-27 1:26:58 AM
2019-09-22 5:51:06 PM
user-removed
Not applicable
838 Views
4 replies
2 likes

838 Views
4 replies
2 likes

Spotify prevent laptop from sleeping when i close the lid

When i close my laptop and Spotify is running on the foreground, the music keep playing, it juts lock the PC without sleeping. If i play a video on Chrome or use the Netflix app and close the lid, the laptop goes on stand by correctly.Windows 10 - As...

MrGikho
Casual Listener
When i close my laptop and Spotify is running on the foreground, the music keep playing, it juts lock the PC without sleeping. If i play a video on Chrome or use the Netflix app and close the lid, th...
2019-01-26 4:35:54 PM
2019-09-22 5:38:30 PM
luispe000
Visitor
2827 Views
2 replies
0 likes

2827 Views
2 replies
0 likes

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