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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150817 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138835 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11285 Views

1 replies

6 likes

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[Playlists] "Follow Playlist" changed to "Save to your Library"

Anyone else noticed a drop/stagnation in playlist followers since "Follow Playlist" changed to "Save to your library"? Please consider reverting back, people are clueless

Newbie

Anyone else noticed a drop/stagnation in playlist followers since "Follow Playlist" changed to "Save to your library"? Please consider reverting back, people are clueless 😭  

BenSpektor

Visitor

1250 Views

2 replies

1 likes

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Every single song anywhere shows as saved to my "liked" songs.

Only on the Windows app, not on my iphone or ipad. I obviously did not "like" all these. Anybody know anything about this? Thanks!

Casual Listener

Only on the Windows app, not on my iphone or ipad.  I obviously did not "like" all these.  Anybody know anything about this?   Thanks!  

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Superuser Contribution Liked Music and Music Added to Playlist Not Appearing

PlanFreeCountryUSDeviceLaptopOperating SystemWindows 10 I reinstalled Spotify onto my laptop, and found that none of my songs were in neither my playlists or liked songs. However, when I went to readd my 200+ songs to my liked songs to my annoyance, ...

Visitor

Plan Free Country US Device Laptop Operating System Windows 10   I reinstalled Spotify onto my laptop, and found that none of my songs were in neither my playlists or liked songs. Howev...

Jemi

Spotify Legend

988 Views

1 replies

0 likes

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Still at the album limit after the new update

PlanPremiumCountryUKDeviceAll devicesMy Question or IssueIf I understand the most recent update correctly, saving an album no longer 'likes' all the songs. Hence the limit to songs and albums should now be separate. However this does not apply, for w...

Casual Listener

Plan Premium Country UK Device All devices My Question or Issue If I understand the most recent update correctly, saving an album no longer 'likes' all the songs. Hence the limit to songs and ...

613 Views

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Solved!! Allow artist in phone app???

I noticed a few days ago that Blind Faith's albums are in the Spotify library but none of them will play on mobile. I just tried to play a song using the desktop app and received this message. What?? I don't see an option anywhere to 'allow' an artis...

Visitor

I noticed a few days ago that Blind Faith's albums are in the Spotify library but none of them will play on mobile. I just tried to play a song using the desktop app and received this message. What??...

zerinoid

Casual Listener

1547 Views

4 replies

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Recent Update removed most important function-- viewing songs you added by artist

[THIS IS A REPOST OF A TOPIC FROM THE ANDROID THREAD. I am angry enough about this that I'm reposting it to the threads for all the devices I use. It's apparently a months old problem but hasn't even been addressed by Spotify at all. I will be cancel...

Casual Listener

[THIS IS A REPOST OF A TOPIC FROM THE ANDROID THREAD.  I am angry enough about this that I'm reposting it to the threads for all the devices I use. It's apparently a months old problem but hasn'...

615 Views

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Superuser Contribution Discover Weekly and the rest of the playlists are not updating

PlanFreeCountryQatarDevicePCOperating SystemWindows 10 My Question or IssueDiscover section is not updating it is still stuck with the playlists made in May.I tried to logout and login again in both the PC app and the web player to no avail.any help ...

Casual Listener

Plan Free Country Qatar Device PC Operating System Windows 10     My Question or Issue Discover section is not updating it is still stuck with the playlists made in May. I ...

wattman

Casual Listener

816 Views

2 replies

0 likes

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Solved!!Superuser Contribution All playlist are empty only on desktop

PlanPremiumDeviceDesktopOperating SystemWindows 10 I have spotify premium and i use it on 3 devices: on my desktop, on my laptop and on my Android phone and also in the web player. Since one month i can't listen any song on spotify but only in my des...

Visitor

Plan Premium Device Desktop Operating System Windows 10   I have spotify premium and i use it on 3 devices: on my desktop, on my laptop and on my Android phone and also in the web player....

AlejaR

Moderator

1837 Views

3 replies

1 likes

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Some songs don't work on desktop

PlanPremiumCountry USA DevicePCOperating Systemwindows My Question or Issue: I can't play certain songs on my desktop computer but I can play them on my iPhone.

Casual Listener

  Plan Premium Country USA   Device PC Operating System windows   My Question or Issue:  I can't play certain songs on my desktop computer but I can play them on my iPho...

rainman2000

Casual Listener

561 Views

2 replies

1 likes

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Nissan Advertisment Fails to Play

PlanFreeCountryUSAOperating SystemWindows 7 My Question or IssueHello, I am experiencing issues consistently with a Nissan advertisement that fails to play. In order to continue playing music I have to shutdown/restart Spotify. I have uninstalled/rei...

Visitor

Plan Free Country USA Operating System Windows 7   My Question or Issue Hello, I am experiencing issues consistently with a Nissan advertisement that fails to play.  In order to c...

493 Views

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Solved!!Superuser Contribution Spotify Windows 10 app not functioning, web works fine

PlanFreeCountry Devicelenovo thinkpad t440Operating SystemWindows 10 My Question or IssueHello everyone, My Spotify app, as seen in the image, does not work properly. A while ago, i found out that newer music did not load anymore but the older music ...

Casual Listener

Plan Free Country   Device lenovo thinkpad t440 Operating System Windows 10   My Question or Issue Hello everyone,   My Spotify app, as seen in the image, does not work pro...

camieletje

Casual Listener

2063 Views

2 replies

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"Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumOperating SystemWindows 10 My Question or IssueSo I have been getting this error when trying to play music from the Spotify Music App on my desktop. I have followed all of the different advice on each of the previous threads on this topic ...

Casual Listener

Plan Premium Operating System Windows 10   My Question or Issue So I have been getting this error when trying to play music from the Spotify Music App on my desktop. I have followed all of...

chrismurray

Composer

2338 Views

12 replies

1 likes

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Superuser Contribution Webplayer freezes constantly

Plan: PremiumCountry: USADevice: Dell LaptopOperating System: Windows 10Platform: Webplayer in Browser My IssueWhen using the webplayer in browser I constantly have an issue with freezing. The song I am playing will pause and clicking pause/play does...

Newbie

Plan: Premium Country: USA Device: Dell Laptop Operating System: Windows 10 Platform: Webplayer in Browser   My Issue When using the webplayer in browser I constantly have ...

Peter

Spotify Legend

1236 Views

1 replies

0 likes

bug
dell
Desktop
Freezing
pauses
WebPlayer
Windows
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Cant play music at all

PlanFreeCountryCanadaDevicePCOperating SystemWindows 10My Question or IssueHi, for about a year now (i know i should have come earlier) i have been having many issues with playback on spotify. It started slowly where i would play a song, and about 6 ...

Casual Listener

Plan Free Country Canada Device PC Operating System Windows 10 My Question or Issue Hi, for about a year now (i know i should have come earlier) i have been having many issues with playback ...

Keeru

Casual Listener

1153 Views

2 replies

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Superuser Contribution Incorrect index returned when finding song in playlist with non default sorting

PlanPremiumCountryUSDeviceXPSOperating SystemWindows 10 Okay, so this has been a bug for SO long! Essentially, I have some playlists that are fairly long and I sort them by the date they were added and when I'm listening to music, I would like to cli...

Regular

Plan Premium Country US Device XPS Operating System Windows 10     Okay, so this has been a bug for SO long!    Essentially, I have some playlists that are fairly long...

Peter

Spotify Legend

546 Views

1 replies

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Superuser Contribution Não é possível tocar a música atual

PlanPremiumCountryBrasilOperating SystemWindows 10 My Question or IssueSempre que tento executar uma música no spotfy instalado em meu computador a música executa por 5-7 segundos e para e logo após aparece o seguinte erro: "Não é possível tocar a mú...

Casual Listener

  Plan Premium Country Brasil Operating System Windows 10   My Question or Issue Sempre que tento executar uma música no spotfy instalado em meu computador a música executa por 5-7...

Bittencourt

Spotify Star

7903 Views

16 replies

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Solved!! Ad Doesn't Play, is Stuck

I'm from the US, using the Spotify desktop player with Windows 7. Every time this specific ad comes up, it doesn't progress on the time bar and I can't switch to any other song. The workaround is exiting and reopening Spotify, but it happens every si...

Newbie

I'm from the US, using the Spotify desktop player with Windows 7. Every time this specific ad comes up, it doesn't progress on the time bar and I can't switch to any other song. The workaround is exi...

mynameisnotgary

Casual Listener

7138 Views

3 replies

1 likes

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Superuser Contribution No puedo reproducir ninguna canción

PlanPremiumCountryParaguayOperating SystemWindows 10My Question or Issue: No puedo reproducir ninguna cancion desde mi computadora, pero no así desde mi iPhone, en la aplicación para escritorio ni siquiera aparecen las canciones para reproducir, teng...

Newbie

Plan Premium Country Paraguay Operating System Windows 10 My Question or Issue: No puedo reproducir ninguna cancion desde mi computadora, pero no así desde mi iPhone, en la aplicación para escr...

AndresM

Moderator

4342 Views

7 replies

2 likes

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High CPU (Win10 desktop and app)

PlanPremiumCountryUSDevice infoWindows 10 1803, GTX 980 430.86, FX4100Version (current)1.1.10.540.gfcf0430fI uninstalled and reinstalled both desktop and app several times My Question or Issue A few days ago, Spotify decided to start locking my CPU a...

Visitor

Plan Premium Country US Device info Windows 10 1803, GTX 980 430.86, FX4100 Version (current) 1.1.10.540.gfcf0430f I uninstalled and reinstalled both desktop and app several times   My...

user-removed

Not applicable

8367 Views

14 replies

6 likes

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"Recommended Artists" in recent update is useless. Please bring back saved artists!

Title says it all. There are numerous complaints in this forum and across the internet from disgruntled users. Spotify needs to make a change ASAP or they will lose large numbers of subscribers. An easy fix would be to make "Recommended Artists" incl...

Regular

Title says it all.   There are numerous complaints in this forum and across the internet from disgruntled users.  Spotify needs to make a change ASAP or they will lose large numbers of...

chrismurray

Composer

645 Views

1 replies

3 likes

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