Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2420 Views

0 replies

4 likes

  • 2420 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155262 Views

83 replies

27 likes

  • 155262 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

149348 Views

295 replies

22 likes

  • 149348 Views
  • 295 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11491 Views

1 replies

6 likes

  • 11491 Views
  • 1 replies
  • 6 likes

"Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumOperating SystemWindows 10 My Question or IssueSo I have been getting this error when trying to play music from the Spotify Music App on my desktop. I have followed all of the different advice on each of the previous threads on this topic ...

Casual Listener

Plan Premium Operating System Windows 10   My Question or Issue So I have been getting this error when trying to play music from the Spotify Music App on my desktop. I have followed all of...

chrismurray

Composer

2369 Views

12 replies

1 likes

  • 2369 Views
  • 12 replies
  • 1 likes

Superuser Contribution Webplayer freezes constantly

Plan: PremiumCountry: USADevice: Dell LaptopOperating System: Windows 10Platform: Webplayer in Browser My IssueWhen using the webplayer in browser I constantly have an issue with freezing. The song I am playing will pause and clicking pause/play does...

Newbie

Plan: Premium Country: USA Device: Dell Laptop Operating System: Windows 10 Platform: Webplayer in Browser   My Issue When using the webplayer in browser I constantly have ...

Peter

Spotify Legend

1254 Views

1 replies

0 likes

bug
dell
Desktop
Freezing
pauses
WebPlayer
Windows
  • 1254 Views
  • 1 replies
  • 0 likes

Cant play music at all

PlanFreeCountryCanadaDevicePCOperating SystemWindows 10My Question or IssueHi, for about a year now (i know i should have come earlier) i have been having many issues with playback on spotify. It started slowly where i would play a song, and about 6 ...

Casual Listener

Plan Free Country Canada Device PC Operating System Windows 10 My Question or Issue Hi, for about a year now (i know i should have come earlier) i have been having many issues with playback ...

Keeru

Casual Listener

1166 Views

2 replies

0 likes

  • 1166 Views
  • 2 replies
  • 0 likes

Superuser Contribution Incorrect index returned when finding song in playlist with non default sorting

PlanPremiumCountryUSDeviceXPSOperating SystemWindows 10 Okay, so this has been a bug for SO long! Essentially, I have some playlists that are fairly long and I sort them by the date they were added and when I'm listening to music, I would like to cli...

Regular

Plan Premium Country US Device XPS Operating System Windows 10     Okay, so this has been a bug for SO long!    Essentially, I have some playlists that are fairly long...

Peter

Spotify Legend

557 Views

1 replies

1 likes

  • 557 Views
  • 1 replies
  • 1 likes

Superuser Contribution Não é possível tocar a música atual

PlanPremiumCountryBrasilOperating SystemWindows 10 My Question or IssueSempre que tento executar uma música no spotfy instalado em meu computador a música executa por 5-7 segundos e para e logo após aparece o seguinte erro: "Não é possível tocar a mú...

Casual Listener

  Plan Premium Country Brasil Operating System Windows 10   My Question or Issue Sempre que tento executar uma música no spotfy instalado em meu computador a música executa por 5-7...

Bittencourt

Spotify Star

8004 Views

16 replies

0 likes

  • 8004 Views
  • 16 replies
  • 0 likes

Solved!! Ad Doesn't Play, is Stuck

I'm from the US, using the Spotify desktop player with Windows 7. Every time this specific ad comes up, it doesn't progress on the time bar and I can't switch to any other song. The workaround is exiting and reopening Spotify, but it happens every si...

Newbie

I'm from the US, using the Spotify desktop player with Windows 7. Every time this specific ad comes up, it doesn't progress on the time bar and I can't switch to any other song. The workaround is exi...

mynameisnotgary

Casual Listener

7191 Views

3 replies

1 likes

  • 7191 Views
  • 3 replies
  • 1 likes

Superuser Contribution No puedo reproducir ninguna canción

PlanPremiumCountryParaguayOperating SystemWindows 10My Question or Issue: No puedo reproducir ninguna cancion desde mi computadora, pero no así desde mi iPhone, en la aplicación para escritorio ni siquiera aparecen las canciones para reproducir, teng...

Newbie

Plan Premium Country Paraguay Operating System Windows 10 My Question or Issue: No puedo reproducir ninguna cancion desde mi computadora, pero no así desde mi iPhone, en la aplicación para escr...

AndresM

Moderator

4399 Views

7 replies

2 likes

  • 4399 Views
  • 7 replies
  • 2 likes

High CPU (Win10 desktop and app)

PlanPremiumCountryUSDevice infoWindows 10 1803, GTX 980 430.86, FX4100Version (current)1.1.10.540.gfcf0430fI uninstalled and reinstalled both desktop and app several times My Question or Issue A few days ago, Spotify decided to start locking my CPU a...

Visitor

Plan Premium Country US Device info Windows 10 1803, GTX 980 430.86, FX4100 Version (current) 1.1.10.540.gfcf0430f I uninstalled and reinstalled both desktop and app several times   My...

user-removed

Not applicable

8454 Views

14 replies

6 likes

  • 8454 Views
  • 14 replies
  • 6 likes

"Recommended Artists" in recent update is useless. Please bring back saved artists!

Title says it all. There are numerous complaints in this forum and across the internet from disgruntled users. Spotify needs to make a change ASAP or they will lose large numbers of subscribers. An easy fix would be to make "Recommended Artists" incl...

Regular

Title says it all.   There are numerous complaints in this forum and across the internet from disgruntled users.  Spotify needs to make a change ASAP or they will lose large numbers of...

chrismurray

Composer

660 Views

1 replies

3 likes

  • 660 Views
  • 1 replies
  • 3 likes

Superuser Contribution Discord Listening Party Delay

I (used to) frequently use Spotify Listening Party in Discord so I can listen to the same music as my friend. However, as of late, whenever a song ends there is a 30-60 second delay of silence where nothing plays. After the period of silence has pass...

Casual Listener

I (used to) frequently use Spotify Listening Party in Discord so I can listen to the same music as my friend.   However, as of late, whenever a song ends there is a 30-60 second delay of silen...

shortycorgis

Visitor

36605 Views

5 replies

9 likes

autoplay
broken
Discord
listen along
listening party
song delay
  • 36605 Views
  • 5 replies
  • 9 likes

laptop in bluetooth speaker

PlanPremiumCountryphilippinesDevicepcOperating Systemwindows My Question or Issuemy laptop is connected to a bluetooth speaker. but when i play spotify the sound is not coming out from the bluetooth speaker but from the laptops' speaker. any idea wha...

Newbie

Plan Premium Country philippines Device pc Operating System windows   My Question or Issue my laptop is connected to a bluetooth speaker. but when i play spotify the sound is not comin...

badumtss

Composer

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Spotify failed to migrate some of your data - more complete solution

This is to address the solution found in this thread:https://community.spotify.com/t5/Desktop-Windows/quot-Spotify-cannot-migrate-some-of-your-data-quot-annoying/m-p/4486157#M59206This is currently the top Google result for the bug some people have e...

Newbie

This is to address the solution found in this thread: https://community.spotify.com/t5/Desktop-Windows/quot-Spotify-cannot-migrate-some-of-your-data-quot-annoying/m-p/4486157#M59206 This is c...

KelvinGodde

Newbie

16439 Views

4 replies

20 likes

  • 16439 Views
  • 4 replies
  • 20 likes

Artists List Not Working

PlanPremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid 8.0 My Question or IssueI think this started happening in the last month or two. The Artists list used to display an alphabetized list of artists ...

Newbie

Plan Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android 8.0   My Question or Issue I think this started happening in the las...

rpb272

Regular

588 Views

1 replies

1 likes

  • 588 Views
  • 1 replies
  • 1 likes

Superuser Contribution New account albums vanished

PlanPremiumCountryUSA DevicePCOperating Systemwindows 10 My Question or IssueJust signed up yesterday. Yesterday could find some albums (in particular Blue Oyster Cult: Curse of the Hidden Mirror, and Blue Oyster Cult: Heaven Forbid . Today those alb...

Newbie

  Plan Premium Country USA   Device PC Operating System windows 10   My Question or Issue Just signed up yesterday. Yesterday could find some albums (in particular Blue Oys...

Katerina

Spotify Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Multiple copies of the same album in my Albums tab

PlanPremiumCountry DeviceWindows 10 My Question or IssueI am really trying to work with this update. Really trying. In the face of trying to refollow hundreds of artists I am using the Albums tab for the first time. I do not know if this has always b...

Casual Listener

Plan Premium Country   Device Windows 10   My Question or Issue I am really trying to work with this update. Really trying. In the face of trying to refollow hundreds of artists I a...

505 Views

0 replies

0 likes

  • 505 Views
  • 0 replies
  • 0 likes

Library not syncing on Windows 10

PlanPremiumCountryCanadaDeviceSurface BookOperating SystemWindows 10 My Question or IssueI use Spotify with quite a few decives: Surface Book (Windows 10), Mac, iPhone, and an Android tablet. My issue is that, if I update my library on anything other...

Casual Listener

Plan Premium Country Canada Device Surface Book Operating System Windows 10   My Question or Issue I use Spotify with quite a few decives: Surface Book (Windows 10), Mac, iPhone, and a...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Superuser Contribution Non riesco ad ascoltare più niente

PlanFreeCountryItalyDeviceNotebook HPOperating SystemWindows 7 My Question or IssueNon riesco ad usare più spotify su computer. Il lettore web non funziona per niente (inserisco il sito ma mi dà pagina bianca) e adesso neppure il programma per il com...

Casual Listener

Plan Free Country Italy Device Notebook HP Operating System Windows 7   My Question or Issue Non riesco ad usare più spotify su computer. Il lettore web non funziona per niente (inseri...

Jemi

Spotify Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Solution for why I couldn't connect to my device using Sonos Connect from PC

I discovered a problem in the firewall settings that had been changed by source unknown (Windows Update?) that was preventing communication between my Sonos One and the PC. Rather than mess about with the fire wall settings, the simplest solution is ...

Casual Listener

I discovered a problem in the firewall settings that had been changed by source unknown (Windows Update?) that was preventing communication between my Sonos One and the PC.   Rather than mess ...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

Music keeps repeating without repeat being on

PlanPremiumCountryEnglandDevicePC and AndroidOperating SystemWindows 10, Android OxygenOS My Question or Issue Whenever I play music from my playlists, the songs keep on repeating for no reason at all, this has only started happening today. I have re...

Casual Listener

Plan Premium Country England Device PC and Android Operating System Windows 10, Android OxygenOS   My Question or Issue   Whenever I play music from my playlists, the songs keep ...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

random album art not appearing

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueFor numerous, seemingly random albums the album art doesn't appear when viewed in my library or while playing. I've tried rebooting and reinstalling but I just can't shake thi...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue For numerous, seemingly random albums the album art doesn't appear when viewed in my library or whi...

OneByBoo

Roadie

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
  • 0 likes