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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84062 Views

40 replies

68 likes

  • 84062 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797308 Views

505 replies

64 likes

  • 797308 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24330 Views

25 replies

7 likes

  • 24330 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3088 Views

0 replies

4 likes

  • 3088 Views
  • 0 replies
  • 4 likes

Solved!! Issues while playing certain artists on desktop

PlanPremiumCountryItalyDeviceDesktop, Galaxy S10Operating SystemWindows 10, Android Pie My Question or IssueAs title says, I'm experiecing issues while playing only certain artists (While with some others are viable) on desktop, both app or web playe...

Casual Listener

Plan Premium Country Italy Device Desktop, Galaxy S10 Operating System Windows 10, Android Pie   My Question or Issue As title says, I'm experiecing issues while playing only certain a...

OneByBoo

Roadie

1298 Views

4 replies

0 likes

  • 1298 Views
  • 4 replies
  • 0 likes

"Don't play this song" option repeatedly disappearing from daily mixes

PlanPremiumCountryUSDeviceDeskop, AndroidOperating SystemAndroid, Windows 10 My Question or IssueIt's a daily gamble if the option to dislike Daily Mix songs is there and a couple of mine have been playing garbage that I don't want to hear. Using the...

Newbie

Plan Premium Country US Device Deskop, Android Operating System Android, Windows 10   My Question or Issue It's a daily gamble if the option to dislike Daily Mix songs is there and a c...

673 Views

0 replies

2 likes

  • 673 Views
  • 0 replies
  • 2 likes

Play Button not working

DeviceAcer Aspire E15 Notebook Operating SystemWindows 10 My Question or Issue Whenever I hit "Share" on my recent track or copy the song URI and paste into a Play Button, if I try to make a post with the link on any social media (Facebook, Twitter.....

Newbie

 Device Acer Aspire E15 Notebook   Operating System Windows 10   My Question or Issue  Whenever I hit "Share" on my recent track or copy the song URI and paste into a Play ...

sarahelii

Visitor

1077 Views

1 replies

0 likes

OneRPM
  • 1077 Views
  • 1 replies
  • 0 likes

Solved!! Can´t see spotify its invisible.

PlanFreeCountrySlovakia DeviceWindowsOperating SystemWindows 7 Ultimate My Question or IssueWhen i launch spotify the spotify turn on but i cant see the spotify, its invisible so i cant change tracks .. i just cant see (right now its black) . some ph...

Casual Listener

  Plan Free Country Slovakia   Device Windows Operating System Windows 7 Ultimate   My Question or Issue When i launch spotify the spotify turn on but i cant see the spotif...

A_Musicophile

Community Legend

3458 Views

3 replies

0 likes

  • 3458 Views
  • 3 replies
  • 0 likes

Clicking on album cover links to wrong song in playlist

PlanPremium DevicePCOperating SystemWindows 10 - 64 bit 1903 - 18362.418spotify 1.1.17.545.g74ed9ff1 My Question or IssueWhen clicking on the album cover it links to the wrong song in a playlist.See photo.

Visitor

Plan Premium   Device PC Operating System Windows 10 - 64 bit 1903 - 18362.418 spotify 1.1.17.545.g74ed9ff1   My Question or Issue When clicking on the album cover it links to the...

eltoch

Composer

575 Views

1 replies

0 likes

Windows
  • 575 Views
  • 1 replies
  • 0 likes

BUG REPORT! Fix it!

PlanPremium DevicePC within office Wi-Fi networkOperating SystemWindows 10 My Question or IssueFirst of all, I am extremely sorry that Spotify wastes my time once again. But who cares? Since your developers have proved themselves again to not be able...

Regular

Plan Premium   Device PC within office Wi-Fi network Operating System Windows 10   My Question or Issue First of all, I am extremely sorry that Spotify wastes my time once again. B...

Carole101

Casual Listener

788 Views

2 replies

1 likes

  • 788 Views
  • 2 replies
  • 1 likes

Ads won't Play

PlanFree/PremiumCountryUSAOperating SystemWindowsMy Question or IssueWhenever an ad comes on, it doesn't play and I have to close out of Spotify and reopen it for it to play or for the music to come back.

Visitor

Plan Free/Premium Country USA Operating System Windows My Question or Issue Whenever an ad comes on, it doesn't play and I have to close out of Spotify and reopen it for it to play or for the ...

Carole101

Casual Listener

894 Views

2 replies

3 likes

  • 894 Views
  • 2 replies
  • 3 likes

Show ALL SONGS by an Artist

This problem exists in Windows 10, Premium Version. Problem: 1) Search for an artist (e.g. Ray Charles)2) There's no way to view ALL SONGS by that artist. You can however search based on album, but there's no way in Spotify (that I can see) to show a...

Casual Listener

This problem exists in Windows 10, Premium Version.   Problem:   1) Search for an artist (e.g. Ray Charles) 2) There's no way to view ALL SONGS by that artist.   You can however...

Arikabeth

Roadie

3855 Views

5 replies

3 likes

  • 3855 Views
  • 5 replies
  • 3 likes

Some local files missing.

PlanPremiumCountrySpainDevicePCOperating SystemWindows 7 My Question or Issue My spotify don't load some local files. I add all in settings, and they are mp3 files. (Sorry for my english.)

Casual Listener

Plan Premium Country Spain Device PC Operating System Windows 7   My Question or Issue   My spotify don't load some local files. I add all in settings, and they are mp3 files.&nb...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Search results have incorrect popularity values (always 100% popular)

PlanPremiumCountryJapanDeviceBasic LaptopOperating SystemWin10 My Question or IssueWhenever I search anything, all the results have 100% popularity values, I cannot distinguish which is more popular. Check the attached image...This is the case for al...

Visitor

Plan Premium Country Japan Device Basic Laptop Operating System Win10   My Question or Issue Whenever I search anything, all the results have 100% popularity values, I cannot distingui...

264 Views

0 replies

1 likes

  • 264 Views
  • 0 replies
  • 1 likes

Superuser Contribution Hey Spotify developers : Great July update ! Keep up the good work !

I've been loving the July Windows update so far, keep up the good work, you have all my support ! Sincerely A spotify user.

Visitor

I've been loving the July Windows update so far, keep up the good work, you have all my support !   Sincerely   A spotify user.

Daisy

Spotify Legend

943 Views

1 replies

1 likes

Desktop
Other
  • 943 Views
  • 1 replies
  • 1 likes

Adding a recommended song to a playlist problem

Go to a playlist and scroll to the recommended songs. Add one of them to the playlist using the contextual menu that shows upon right-clicking on the selected song with the mouse. You can notice that the song does not disappear from the list of recom...

Casual Listener

Go to a playlist and scroll to the recommended songs. Add one of them to the playlist using the contextual menu that shows upon right-clicking on the selected song with the mouse. You can notice that...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Two songs of Johnny Vazquez have swapped names or content

Hello, Spotify. The following two songs of Johnny Vazquez have swapped content:Como Quien Pierde una Estrella and Baila Rumbero from his Baila Rumbero album. Either names or content have been swapped. Here are the correct name and content pairs:https...

Casual Listener

Hello, Spotify.   The following two songs of Johnny Vazquez have swapped content: Como Quien Pierde una Estrella   and   Baila Rumbero   from his Baila Rumbero album. Eit...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Solved!! Spotify desktop says I'm offline when all other websites (including spotify web) works

Operating SystemUbuntu 16.04My Question or Issue Same problem as https://community.spotify.com/t5/Desktop-Windows/I-have-full-internet-connection-but-it-says-I-m-offline/td-p/42499 but none of the existing issues resolve it. I resolved it so I'll be ...

Casual Listener

Operating System Ubuntu 16.04 My Question or Issue   Same problem as https://community.spotify.com/t5/Desktop-Windows/I-have-full-internet-connection-but-it-says-I-m-offline/td-p/42499 but n...

igetemotional

Casual Listener

3878 Views

1 replies

0 likes

  • 3878 Views
  • 1 replies
  • 0 likes

PC hasn't updated my liked songs since April 2019

I have uninstalled and reinstalled the programme, got the app off the microsoft store, put it to offline mode (left it 10-15 mins) but still my liked songs will not update. The Home page will show me the recent playlists I have listened to on my phon...

Visitor

I have uninstalled and reinstalled the programme, got the app off the microsoft store, put it to offline mode (left it 10-15 mins) but still my liked songs will not update. The Home page will show me...

OneByBoo

Roadie

759 Views

1 replies

0 likes

Desktop
Playlists
  • 759 Views
  • 1 replies
  • 0 likes

Spotify is turning the volume down.

PlanPremiumCountryDenmarkDeviceComputer, using desktop client 1.1.17.543Operating SystemWindows 10 64 bit. My Issue:At random times spotify starts to turn the volume down by itself, like fading out a song but in the middel of a song! Sometimes the so...

Casual Listener

Plan Premium Country Denmark Device Computer, using desktop client 1.1.17.543 Operating System Windows 10 64 bit.   My Issue: At random times spotify starts to turn the volume down by ...

OneByBoo

Roadie

1334 Views

1 replies

0 likes

  • 1334 Views
  • 1 replies
  • 0 likes

"dislike" button in daily mixes isn't showing up

Sometimes when my daily mixes show up in my recently played, you can only favourite songs and the dislike button doesn't appear. When this happens I just go directly to the made for you to play them and it works. But no matter where I play my daily m...

Regular

Sometimes when my daily mixes show up in my recently played, you can only favourite songs and the dislike button doesn't appear. When this happens I just go directly to the made for you to play them ...

sbuder

Regular

1099 Views

2 replies

3 likes

  • 1099 Views
  • 2 replies
  • 3 likes

daily mix doesn't work properly

PlanPremiumDevice(iPhone 7)Operating System(iOS 12.1.4)My Question or Issuedaily mix is supposed to be endless and it should load new songs when i listen to it as far as i know. But this feature disappeared from my devices and now my daily mixes do n...

Regular

Plan Premium Device (iPhone 7) Operating System (iOS 12.1.4) My Question or Issue daily mix is supposed to be endless and it should load new songs when i listen to it as far as i know. But thi...

eltoch

Composer

1119 Views

1 replies

0 likes

Daily mix issues
  • 1119 Views
  • 1 replies
  • 0 likes

Empty Spotify

PlanPremium CountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI've had Spotify app for a long time and for about 3 or 4 months I have the problem with songs. It started when I couldn't play single songs so I could somehow deal with ...

Casual Listener

Plan Premium  Country Poland Device PC Operating System Windows 10   My Question or Issue I've had Spotify app for a long time and for about 3 or 4 months I have the problem with ...

mineyy_xx

Casual Listener

1210 Views

3 replies

0 likes

  • 1210 Views
  • 3 replies
  • 0 likes

Downloading Podcast's on the desktop platform. (Windows)

I think it’s weird we have the ability to download podcasts for offline listening on iOS and Android, but we cannot download for desktop. Offline listening is just as necessary for desktop. Spotify can you please make this feature available for deskt...

Visitor

I think it’s weird we have the ability to download podcasts for offline listening on iOS and Android, but we cannot download for desktop. Offline listening is just as necessary for desktop. Spotify c...

OneByBoo

Roadie

885 Views

1 replies

0 likes

  • 885 Views
  • 1 replies
  • 0 likes