Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 93284 Views
  • 81 replies
  • 27 likes
  • 93284 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 103766 Views
  • 291 replies
  • 22 likes
  • 103766 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7554 Views
  • 1 replies
  • 6 likes
  • 7554 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 148059 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 148059 Views
  • 0 replies
  • 26 likes

Clicking song doesn't work

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueWhen clicking a song, I'm not being sent to its location. Instead another song is showing. Please see this video: https://gyazo.com/e84ef43f1f47281a220b3406a983f133

e84ef43f1f47281a220b3406a983f133
  • Music Fan
  • Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue When clicking a song, I'm not being sent to its location. Instead another song is showing. &nb...
  • glock63
  • Casual Listener
  • 1391 Views
  • 6 replies
  • 1 likes
  • 1391 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify plays random songs

PlanFreeCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueI’ve been using Spotify on my desktop computer. And I tend to listen to my songs from A to Z. I list them from A to Z, never shuffle. Lately, whenever a song is finished or I...

  • Visitor
  • Plan Free Country Turkey Device PC Operating System Windows 10     My Question or Issue I’ve been using Spotify on my desktop computer. And I tend to listen to my songs from A to...
  • user-removed
  • Not applicable
  • 3610 Views
  • 8 replies
  • 1 likes
  • 3610 Views
  • 8 replies
  • 1 likes

-_- you all din broke Spotify again

ever since that update today you can't change the photo in Spotify fix this please i have to take down the boobs photo i use as my pic before i get banned -_- i didnt know everyone coud see it

  • Gig Goer
  • ever since that update today you can't change the photo in Spotify fix this please i have to take down the boobs photo i use as my pic before i get banned -_- i didnt know everyone coud see it 
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Spotify skipping glitch

PlanPremiumCountryUSDeviceBuilt Gaming Rig, iPhone XS Operating SystemiOS 13.1 , Win10 My Question or Issue Ok so i use spotify almost everyday, however a few weeks ago i was listening to music while gaming, and when i hit shift my music would spazz ...

  • Visitor
  • Plan Premium Country US Device Built Gaming Rig, iPhone XS  Operating System iOS 13.1 , Win10   My Question or Issue   Ok so i use spotify almost everyday, however a few wee...
  • 451 Views
  • 0 replies
  • 0 likes
  • 451 Views
  • 0 replies
  • 0 likes

My two devices don't find each other

PlanPremiumOperating SystemWindows 10 and Android My Question or IssueI didn't use to have this issue but recently while I'm for example listening to music on desktop and go to my phone so I can change the music it doesn't even show the music I'm lis...

  • Casual Listener
  • Plan Premium Operating System Windows 10 and Android   My Question or Issue I didn't use to have this issue but recently while I'm for example listening to music on desktop and go to my ph...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Remove Songs From Library

I have a very large library and I learned recently that I cannot add new music to my library because I have already reached the 10,000 song limit. So I would like to remove some existing songs from my library so that I can add new music. But I can't ...

  • Regular
  • I have a very large library and I learned recently that I cannot add new music to my library because I have already reached the 10,000 song limit.  So I would like to remove some existing songs ...
  • dinomight
  • Spotify Star
  • 2210 Views
  • 3 replies
  • 0 likes
  • Desktop
    Your Library
  • 2210 Views
  • 3 replies
  • 0 likes

Songs disappear from my local files collection

PlanPremium CountryU.S. DeviceWindow PC Operating SystemWindows 10 My Question or IssueSongs that were previously in my local files list just stop being detected by spotify. They are still in the folder in my PC, spotify just doesn't see them.

  • Visitor
  • Plan Premium   Country U.S.   Device Window PC   Operating System Windows 10   My Question or Issue Songs that were previously in my local files list just stop being ...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Muting windows sound while spotify is playing

Hello,While listening to spotify there are still the other windows notification sounds such as Whatsapp, facebook etc...Is there an option to mute these notification sounds while spotify is on? Thank you

  • Visitor
  • Hello, While listening to spotify there are still the other windows notification sounds such as Whatsapp, facebook etc... Is there an option to mute these notification sounds while spotify is on? ...
  • dinomight
  • Spotify Star
  • 2871 Views
  • 1 replies
  • 0 likes
  • 2871 Views
  • 1 replies
  • 0 likes

Podcasts/Philips Soundbar

PlanPremiumCountryBelgiumDeviceDesktopOperating SystemWindows 10 My Question or IssueI cannot play podcasts on my soundbar via Spotify Connect (message is "can't play this right now" and greyed out selection of the device). The device in question is ...

  • Newbie
  • Plan Premium Country Belgium Device Desktop Operating System Windows 10   My Question or Issue I cannot play podcasts on my soundbar via Spotify Connect (message is "can't play this ri...
  • dinomight
  • Spotify Star
  • 628 Views
  • 1 replies
  • 0 likes
  • 628 Views
  • 1 replies
  • 0 likes

changed audio output now music doesn't play

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhen i change my audio output it stop working and says "can't play current song" and skips through my playlist until there's no music left to skip through

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue When i change my audio output it stop working and says "can't play current song" and skips through...
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

Solved!! "Hide this song" - Cannot select option

PlanPremiumCountryUSOperating SystemWindows 10My Question or IssueGood morning! Been experiencing this issue for several weeks now and decided to bring it up after a few updates. When on a playlist/artist radio, the "Hide this song" option appears, h...

No Clicky.gif
  • Visitor
  • Plan Premium Country US Operating System Windows 10 My Question or Issue Good morning! Been experiencing this issue for several weeks now and decided to bring it up after a few updates. Wh...
  • weebear1
  • Casual Listener
  • 1162 Views
  • 2 replies
  • 1 likes
  • 1162 Views
  • 2 replies
  • 1 likes

Records don't show up in "Songs"

PlanFree/PremiumCountryHungaryOperating System(Windows 10) My Question or IssueMy new albums just released on spotify today. I can see both in Music section under Releases menu but there is still nothing under Songs menu. How cab I manage they can be...

  • Regular
  • Plan Free/Premium Country Hungary Operating System (Windows 10)   My Question or Issue My new albums just released on spotify today. I can see both in Music section under Releases menu b...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

No puedo abrir spotify

Hola, instale spotify en mi pc del trabajo tiene w10. Le hago doble click no abre, no me deja desinstalarlo. Borre todo lo de la carpeta del programa y volvi a instalarlo. Le hago doble click y no hace NADA.Alguna solucion? Gracias

  • Visitor
  • Hola, instale spotify en mi pc del trabajo tiene w10.  Le hago doble click no abre, no me deja desinstalarlo. Borre todo lo de la carpeta del programa y volvi a instalarlo. Le hago doble click ...
  • 370 Views
  • 0 replies
  • 0 likes
  • 370 Views
  • 0 replies
  • 0 likes

Volume knob control changes erratically

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueWhen I click and drag the volume control dial on Spotify the knob moves erratically on Windows 10. This seems like a fun feature but it does undermine my trust in ...

  • Casual Listener
  • Plan Premium Country United Kingdom Device PC Operating System Windows 10   My Question or Issue When I click and drag the volume control dial on Spotify the knob moves erratically on ...
  • witek902
  • Casual Listener
  • 715 Views
  • 2 replies
  • 1 likes
  • slider
    volume
  • 715 Views
  • 2 replies
  • 1 likes

Spotify install for windows 10 is broken.

PlanFree/PremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI've had the Windows 10 (non-UWP) desktop version installed and working fine for years, then one day all my playlists are empty and songs won't even attempt to...

  • Casual Listener
  • Plan Free/Premium Country United States Device PC Operating System Windows 10   My Question or Issue I've had the Windows 10 (non-UWP) desktop version installed and working fine for ye...
  • TominaterX
  • Casual Listener
  • 800 Views
  • 4 replies
  • 1 likes
  • 800 Views
  • 4 replies
  • 1 likes

Play on other devices annoyances

Picture this scenario; I am listening to spotify on my laptop headphones at work, I then fire up Spotify on my phone in order to leave the office for lunch and have some tunes on the go. Spotify then dutifully starts playing the last track at full bl...

  • Regular
  • Picture this scenario; I am listening to spotify on my laptop headphones at work, I then fire up Spotify on my phone in order to leave the office for lunch and have some tunes on the go. Spotify then...
  • eltoch
  • Composer
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Daily Mix issues

PlanFreeCountryGermanyDeviceHonor 10Operating SystemWindows 10 My Question or IssueSo I have Daily Mixes available on Android, however I cannot see them on either the Windows 10 player that I download or the web player. I have tried to resolve issues...

  • Casual Listener
  • Plan Free Country Germany Device Honor 10 Operating System Windows 10   My Question or Issue So I have Daily Mixes available on Android, however I cannot see them on either the Windows...
  • eltoch
  • Composer
  • 646 Views
  • 3 replies
  • 0 likes
  • 646 Views
  • 3 replies
  • 0 likes

"Can't play the current song" every evening!

PlanPremiumCountryIsraelDevicedell xps 13Operating SystemWindows 10,etc. My Question or IssueI've started to get the "Can't play the current song" error message every evening - around 21:30 every day the music just stops. I turn to my screen and sees...

  • Music Fan
  • Plan Premium Country Israel Device dell xps 13 Operating System Windows 10,etc.   My Question or Issue I've started to get the "Can't play the current song" error message every ev...
  • Sebasty
  • Community Legend
  • 545 Views
  • 3 replies
  • 0 likes
  • 545 Views
  • 3 replies
  • 0 likes

Spotify Connect lost connection to Yamaha RX-A2070 on Windows 10

PlanPremiumCountryUSADeviceWindows 10 DesktopOperating SystemWindows 10 My Question or IssueMy desktop computer used to connect to my Yamaha RX-A2070 receiver with no problem. In the bottom right hand corner for devices, you would click on it and the...

  • Visitor
  • Plan Premium Country USA Device Windows 10 Desktop Operating System Windows 10   My Question or Issue My desktop computer used to connect to my Yamaha RX-A2070 receiver with no problem...
  • 947 Views
  • 0 replies
  • 3 likes
  • 947 Views
  • 0 replies
  • 3 likes