Announcements
We're aware of some login/playback issues at the moment. More info here.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2537 Views

0 replies

4 likes

  • 2537 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156821 Views

83 replies

27 likes

  • 156821 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Slashaar

Newbie

154093 Views

296 replies

22 likes

  • 154093 Views
  • 296 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11542 Views

1 replies

6 likes

  • 11542 Views
  • 1 replies
  • 6 likes

Searching for song name does not find song

Hi,Searching for the song Anni Rose does not list the song with the exact time title by Tulku. Results are not case sensitive. Please see screen shots. Searching for Tulku does list them as an artist, and when navigating to their page, the first song...

Regular

Hi, Searching for the song Anni Rose does not list the song with the exact time title by Tulku. Results are not case sensitive. Please see screen shots. Searching for Tulku does list them as an arti...

OneByBoo

Roadie

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

[Desktop] Video or video podcasts are missing.

PlanPremiumCountryBelgiumOperating SystemWindows 10 My Question or IssueI am using version 1.1.17.543.geb9254e9 and I don't have a "Video" section in my left bar, nor does the TED Talks podcast (which are video's I assume) play any video. I have trie...

Casual Listener

Plan Premium Country Belgium Operating System Windows 10   My Question or Issue I am using version 1.1.17.543.geb9254e9 and I don't have a "Video" section in my left bar, nor does the TE...

LievenK

Casual Listener

1796 Views

2 replies

0 likes

  • 1796 Views
  • 2 replies
  • 0 likes

Spotify on Windows buttons (queue, devices, volume and fullscreen) do not work

PlanPremiumCountryUKDevicePCOperating SystemWindows 10Version1.1.16.522.g55a4b852 My Question or IssueBelow a certain Y pixel position on my monitor, the 4 controls in the bottom right of the app are no longer active and cannot be used. If the window...

Casual Listener

Plan Premium Country UK Device PC Operating System Windows 10 Version 1.1.16.522.g55a4b852   My Question or Issue Below a certain Y pixel position on my monitor, the 4 controls in th...

631 Views

0 replies

0 likes

Windows
Windows 10
  • 631 Views
  • 0 replies
  • 0 likes

Solved!! Where is the queue?

PlanPremiumOperating System Android Oreo, Windows 10 My Question or IssueWhere is the queue? There used to be a queue category in the sidebar on the left in the windows desktop application. It's no longer there.Right click still gives me the option t...

Gig Goer

Plan Premium Operating System  Android Oreo, Windows 10   My Question or Issue Where is the queue? There used to be a queue category in the sidebar on the left in the windows des...

franklekens

Gig Goer

1252 Views

3 replies

0 likes

  • 1252 Views
  • 3 replies
  • 0 likes

Suddenly mutes and won't unmute itself

PlanFreeCountryNew ZealandDeviceAcer AspireOperating SystemWindows 10My Question or IssueEver since the recent Spotify update for desktop, I have had an issue where the song I am playing will suddenly "stop". After checking the app, the volume contro...

Casual Listener

Plan Free Country New Zealand Device Acer Aspire Operating System Windows 10 My Question or Issue Ever since the recent Spotify update for desktop, I have had an issue where the song I am pl...

OneByBoo

Roadie

1160 Views

1 replies

0 likes

  • 1160 Views
  • 1 replies
  • 0 likes

Media keys do not work - only in Spotify!

Spotify should fire their UX designer, period. I am sick and tired of all the UX experiments. On Monday Spotify behaves in one manner, on Tuesday - in another, on Wednesday - one more behavior manner. Every day I start the Spotify I wonder if it will...

Regular

Spotify should fire their UX designer, period. I am sick and tired of all the UX experiments. On Monday Spotify behaves in one manner, on Tuesday - in another, on Wednesday - one more behavior m...

Green-D

Regular

1176 Views

2 replies

3 likes

Windows
  • 1176 Views
  • 2 replies
  • 3 likes

Playlists appear empty, cant play songs.

PlanPremiumCountryPH - living in Spain for a week.DevicePCOperating SystemWindows 10 My Question or IssueAlready reinstalled the app, and the playlists appear empty, and the rest of the music wont play. Web player works, but won't let me do searches.

Newbie

Plan Premium Country PH - living in Spain for a week. Device PC Operating System Windows 10   My Question or Issue Already reinstalled the app, and the playlists appear empty, and the ...

AndrewRobs01

Composer

824 Views

1 replies

1 likes

  • 824 Views
  • 1 replies
  • 1 likes

We can't play this until you allow this track in the spotify phone app - Posted solution didn't work

PlanPremiumCountryAustraliaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueWe can't play this until you allow this track in the spotify phone app When trying to play Akasha by Divination. Liking and unlike the track in the phone app di...

Music Fan

Plan Premium Country Australia Device Desktop PC Operating System Windows 10   My Question or Issue We can't play this until you allow this track in the spotify phone app When trying t...

590 Views

0 replies

1 likes

  • 590 Views
  • 0 replies
  • 1 likes

Album Artwork

PlanPremiumCountryPortugalDevice Operating SystemWindows 10 My Question or IssueOn the playlist I have for the albuns the image of the covers but when enlarge the image to full screen I don´t have any image. How can I have the image of the cover?I se...

Regular

Plan Premium Country Portugal Device   Operating System Windows 10   My Question or Issue On the playlist I have for the albuns the image of the covers but when enlarge the image ...

nahyden69

Regular

1071 Views

3 replies

0 likes

  • 1071 Views
  • 3 replies
  • 0 likes

Dislike Song - Particular Version or Global

I want to dislike a song, but only the particular song. For instance, I just heard a cover version of "Midnight Special" i don't like even though the original is good. If I dislike the cover, would you exclude other versions of that same song?

Casual Listener

I want to dislike a song, but only the particular song.  For instance, I just heard a cover version of "Midnight Special" i don't like even though the original is good.  If I dislike the co...

554 Views

0 replies

0 likes

  • 554 Views
  • 0 replies
  • 0 likes

New Playlist does not have all selected songs

PlanPremiumCountryU.S.DeviceToshiba LaptopOperating SystemWindows 8 My Question or IssueI do the following:- Select "Liked Songs" from Library- Ctrl-A to select all songs (Approximately 3200 songs selected)- Right Click -> Add To Playlist -> New Play...

Casual Listener

  Plan Premium Country U.S. Device Toshiba Laptop Operating System Windows 8   My Question or Issue I do the following: - Select "Liked Songs" from Library - Ctrl-A to select a...

579 Views

0 replies

1 likes

Windows Player
  • 579 Views
  • 0 replies
  • 1 likes

Media Keys on keyboard and mouse don't work when Show desktop overlay is on

When show desktop overlay when using media keys is on the media keys dont work on mouse or keyboard i dont have google music on chrome and ive tried reinstalling it seemed to not work after the new windows 10 update

Casual Listener

When show desktop overlay when using media keys is on the media keys dont work on mouse or keyboard i dont have google music on chrome and ive tried reinstalling it seemed to not work after the new w...

m3rcuri

Casual Listener

564 Views

1 replies

1 likes

  • 564 Views
  • 1 replies
  • 1 likes

Cant drag songs from my PC library into Spotify playlist

PlanPremiumCountryUSADeviceDesktopOperating SystemWin10 My Question or Issue This has been happening now for a year or so, but I've been dealing with it. I finally got to a point where I need it fixed or I'm going to switch everything to Google Play....

Casual Listener

  Plan Premium Country USA Device Desktop Operating System Win10   My Question or Issue   This has been happening now for a year or so, but I've been dealing with it. ...

Arstinince

Casual Listener

773 Views

4 replies

0 likes

  • 773 Views
  • 4 replies
  • 0 likes

Why is this still not fixed? Spotify keeps auto-starting up with Windows

Every time Spotify desktop client updates, the "Auto-start with Windows" gets toggled back on. This has been a problem with Spotify for years and is still not fixed. Why isn't it fixed? I keep disabling Spotify from startup with Windows, and it keeps...

Gig Goer

Every time Spotify desktop client updates, the "Auto-start with Windows" gets toggled back on. This has been a problem with Spotify for years and is still not fixed. Why isn't it fixed? I keep disabl...

Jollof

Composer

950 Views

3 replies

0 likes

  • 950 Views
  • 3 replies
  • 0 likes

Phone inadvertently lowers PC app volume

PlanPremiumCountry DevicePC and Galaxy S9Operating SystemOn PC - Windows 10 OS build 14393.969PC Spotify App build 1.1.17.543.geb9254e9 Galaxy S9 OS Android 9Spotify App on phone version 8.5.27.957 My Question or IssueWhen I lay my phone on the wirel...

Visitor

Plan Premium Country   Device PC and Galaxy S9 Operating System On PC - Windows 10 OS build 14393.969 PC Spotify App build 1.1.17.543.geb9254e9   Galaxy S9 OS Android 9 Spot...

sander386

Regular

670 Views

1 replies

1 likes

  • 670 Views
  • 1 replies
  • 1 likes

Downloaded music dissapeared

PlanPremiumCountryPolandDeviceLenovo B590Operating SystemWindows 10 Pro Hi! I have a problem. My saved music dissapeared. I had this issue before, but I ignored it, because I thought it was a problem connected with my overloaded OS I re-installed sys...

Visitor

Plan Premium Country Poland Device Lenovo B590 Operating System Windows 10 Pro   Hi! I have a problem. My saved music dissapeared. I had this issue before, but I ignored it, because I t...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Music's in playlist don't appear on PC but in phone appers

PlanFreeCountryPortugalDevicePCOperating System Windows 10 My Question or IssueMy spotify started buged everytime i changed app so I reininstall it.It only get worse. Now my playlist apper's without any music. I go to spotify on my phone (Iphone 6s) ...

Casual Listener

Plan Free Country Portugal Device PC Operating System   Windows 10   My Question or Issue My spotify started buged everytime i changed app so I reininstall it. It only get worse...

Tnunes1702

Casual Listener

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Add podcasts to a playlist and shuffle through all of them.

Currently I'm learning japanese and I'd like to use podcasts as "background noise" while I work.For that purpose, I found several podcasts that are in japanese.How can I create a playlist that includes all episodes of all podcasts and shuffles throug...

Casual Listener

Currently I'm learning japanese and I'd like to use podcasts as "background noise" while I work. For that purpose, I found several podcasts that are in japanese. How can I create a playlist that in...

MattDeox

Casual Listener

2468 Views

2 replies

0 likes

  • 2468 Views
  • 2 replies
  • 0 likes

Solved!! spotify

Valley of the KingsRitual l can not play it way 

Music Fan

Valley of the Kings Ritual l can not play it way 

OneByBoo

Roadie

1519 Views

3 replies

0 likes

  • 1519 Views
  • 3 replies
  • 0 likes

SPOTIFY BROWSE WORKS,BUT NOT SPOTIFY APP.

PlanFreeCountryFinlandDeviceDesktopOperating SystemWindows 10My Question or Issuehello. i was testing out Spotify Browse because Spotify app says ''Can't play current song'' and Browse works. can you fix the cant play current song glitch?? Spotify ap...

Newbie

Plan Free Country Finland Device Desktop Operating System Windows 10 My Question or Issue hello.   i was testing out Spotify Browse because Spotify app says ''Can't play current song'...

OneByBoo

Roadie

731 Views

1 replies

0 likes

  • 731 Views
  • 1 replies
  • 0 likes