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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83015 Views

40 replies

68 likes

  • 83015 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

787700 Views

503 replies

64 likes

  • 787700 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21669 Views

22 replies

6 likes

  • 21669 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2981 Views

0 replies

4 likes

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  • 4 likes

Spotify volume changes

PlanPremiumCountrySingaporeDeviceWindows PCOperating SystemWindows 10 My Question or IssueMy Spotify music changes volume occasionally. I thought i might have manipulated something with my computer's volume, but it only happens on Spotify itself. Fur...

Visitor

Plan Premium Country Singapore Device Windows PC Operating System Windows 10   My Question or Issue My Spotify music changes volume occasionally. I thought i might have manipulated som...

sander386

Regular

1487 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Drastic Volume Changes During Regular Playback

PlanPremiumCountryUSADeviceLenovo LaptopOperating SystemWindows 10My Question or Issue When listening to music on my laptop, the app volume randomly drops from 100% to about 20% very often. I have to manually bring the volume back up, only to have it...

Casual Listener

Plan Premium Country USA Device Lenovo Laptop Operating System Windows 10 My Question or Issue   When listening to music on my laptop, the app volume randomly drops from 100% to about ...

Shulcs

Casual Listener

940 Views

3 replies

2 likes

  • 940 Views
  • 3 replies
  • 2 likes

Clicking on album would play first saved song, now it doesn't

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs in the subject, I've normally been able to click on an album that contains at least one li...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue As in t...

Blazbaros

Regular

694 Views

1 replies

1 likes

  • 694 Views
  • 1 replies
  • 1 likes

Spotify Connect is not working

SituationI have Spotify at Home and in my Office. Everything worked fine in my Office till last week. Spotify was playing there via a Creative Omni speaker, connected via Wifi. The weired thing is, that I have two PCs in the Office with Spotfiy and n...

Visitor

Situation I have Spotify at Home and in my Office. Everything worked fine in my Office till last week. Spotify was playing there via a Creative Omni speaker, connected via Wifi. The weired thing is,...

650 Views

0 replies

1 likes

  • 650 Views
  • 0 replies
  • 1 likes

Shuffle queue playlist frozen since last update

Plan PremiumFree/PremiumCountry USA Device Velocity Micro Z95(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Win 10 64-bit (Home)(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince the last update, my "shuffle" queue...

Music Fan

Plan Premium Free/Premium Country USA   Device Velocity Micro Z95 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Win 10 64-bit (Home) (iOS 10, Android Oreo, Win...

flboffin

Music Fan

1142 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

[Windows] Smaller window size makes user name look bad on Windows

PlanFree/Premium DeviceWin 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCould you make this look better? The H in my name should just not be there because it does not look slick, if i were to expand the window, it wou...

Newbie

Plan Free/Premium   Device Win 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Could you make this look better? The H in my name should just...

580 Views

0 replies

0 likes

  • 580 Views
  • 0 replies
  • 0 likes

Disable Suggestions

Hello, I've been Premium for over two years now. Is there a way to disable music suggestions? I like one or two music genres, I am currently living in a country in Central America and because I live here and some people like reggeaton or banda doesn'...

Regular

 Hello, I've been Premium for over two years now. Is there a way to disable music suggestions? I like one or two music genres, I am currently living in a country in Central America and because I...

OneByBoo

Roadie

913 Views

1 replies

1 likes

  • 913 Views
  • 1 replies
  • 1 likes

Too quiet in Windows 10 Client

Hi there,I'm having the following problem:If I play a track in Spotify on Windows 10, it is quiet, so I have to put the volume slider up high. BUT. If I enable the sound on that video banner on top of the app, it plays just fine - the sound is solid ...

Regular

Hi there, I'm having the following problem: If I play a track in Spotify on Windows 10, it is quiet, so I have to put the volume slider up high. BUT. If I enable the sound on that video banner on t...

urbeast

Visitor

3582 Views

3 replies

0 likes

sound level
volume
  • 3582 Views
  • 3 replies
  • 0 likes

Circle with line removed from spotify

FreeUSA Desktop/Windows I can't seem to find this symbol anywhere, I was using it to remove songs I didn't like from my daily mix, but now there are a lot more of certain artists that I dislike.

Visitor

Free USA   Desktop/Windows   I can't seem to find this symbol anywhere, I was using it to remove songs I didn't like from my daily mix, but now there are a lot more of certain artists ...

Babgfx

Visitor

840 Views

1 replies

2 likes

  • 840 Views
  • 1 replies
  • 2 likes

Volume control keyboard shortcuts not working with Spotify Connect.

Plan / Country:PremiumDeviceAll tested Windows devices.Operating SystemWindows 10 and Windows 8.1 My Question or IssueThe volume up/down hotkeys (ctrl+UP, ctrl+DOWN) have no effect when using Spotify Connect to control playback from one Windows machi...

Casual Listener

Plan / Country: Premium Device All tested Windows devices. Operating System Windows 10 and Windows 8.1   My Question or Issue The volume up/down hotkeys (ctrl+UP, ctrl+DOWN) have no effe...

1269 Views

0 replies

3 likes

  • 1269 Views
  • 0 replies
  • 3 likes

Searching for song name does not find song

Hi,Searching for the song Anni Rose does not list the song with the exact time title by Tulku. Results are not case sensitive. Please see screen shots. Searching for Tulku does list them as an artist, and when navigating to their page, the first song...

Regular

Hi, Searching for the song Anni Rose does not list the song with the exact time title by Tulku. Results are not case sensitive. Please see screen shots. Searching for Tulku does list them as an arti...

OneByBoo

Roadie

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

[Desktop] Video or video podcasts are missing.

PlanPremiumCountryBelgiumOperating SystemWindows 10 My Question or IssueI am using version 1.1.17.543.geb9254e9 and I don't have a "Video" section in my left bar, nor does the TED Talks podcast (which are video's I assume) play any video. I have trie...

Casual Listener

Plan Premium Country Belgium Operating System Windows 10   My Question or Issue I am using version 1.1.17.543.geb9254e9 and I don't have a "Video" section in my left bar, nor does the TE...

LievenK

Casual Listener

1815 Views

2 replies

0 likes

  • 1815 Views
  • 2 replies
  • 0 likes

Spotify on Windows buttons (queue, devices, volume and fullscreen) do not work

PlanPremiumCountryUKDevicePCOperating SystemWindows 10Version1.1.16.522.g55a4b852 My Question or IssueBelow a certain Y pixel position on my monitor, the 4 controls in the bottom right of the app are no longer active and cannot be used. If the window...

Casual Listener

Plan Premium Country UK Device PC Operating System Windows 10 Version 1.1.16.522.g55a4b852   My Question or Issue Below a certain Y pixel position on my monitor, the 4 controls in th...

638 Views

0 replies

0 likes

Windows
Windows 10
  • 638 Views
  • 0 replies
  • 0 likes

Solved!! Where is the queue?

PlanPremiumOperating System Android Oreo, Windows 10 My Question or IssueWhere is the queue? There used to be a queue category in the sidebar on the left in the windows desktop application. It's no longer there.Right click still gives me the option t...

Gig Goer

Plan Premium Operating System  Android Oreo, Windows 10   My Question or Issue Where is the queue? There used to be a queue category in the sidebar on the left in the windows des...

franklekens

Gig Goer

1288 Views

3 replies

0 likes

  • 1288 Views
  • 3 replies
  • 0 likes

Suddenly mutes and won't unmute itself

PlanFreeCountryNew ZealandDeviceAcer AspireOperating SystemWindows 10My Question or IssueEver since the recent Spotify update for desktop, I have had an issue where the song I am playing will suddenly "stop". After checking the app, the volume contro...

Casual Listener

Plan Free Country New Zealand Device Acer Aspire Operating System Windows 10 My Question or Issue Ever since the recent Spotify update for desktop, I have had an issue where the song I am pl...

OneByBoo

Roadie

1172 Views

1 replies

0 likes

  • 1172 Views
  • 1 replies
  • 0 likes

Media keys do not work - only in Spotify!

Spotify should fire their UX designer, period. I am sick and tired of all the UX experiments. On Monday Spotify behaves in one manner, on Tuesday - in another, on Wednesday - one more behavior manner. Every day I start the Spotify I wonder if it will...

Regular

Spotify should fire their UX designer, period. I am sick and tired of all the UX experiments. On Monday Spotify behaves in one manner, on Tuesday - in another, on Wednesday - one more behavior m...

Green-D

Regular

1198 Views

2 replies

3 likes

Windows
  • 1198 Views
  • 2 replies
  • 3 likes

Playlists appear empty, cant play songs.

PlanPremiumCountryPH - living in Spain for a week.DevicePCOperating SystemWindows 10 My Question or IssueAlready reinstalled the app, and the playlists appear empty, and the rest of the music wont play. Web player works, but won't let me do searches.

Newbie

Plan Premium Country PH - living in Spain for a week. Device PC Operating System Windows 10   My Question or Issue Already reinstalled the app, and the playlists appear empty, and the ...

AndrewRobs01

Composer

833 Views

1 replies

1 likes

  • 833 Views
  • 1 replies
  • 1 likes

We can't play this until you allow this track in the spotify phone app - Posted solution didn't work

PlanPremiumCountryAustraliaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueWe can't play this until you allow this track in the spotify phone app When trying to play Akasha by Divination. Liking and unlike the track in the phone app di...

Music Fan

Plan Premium Country Australia Device Desktop PC Operating System Windows 10   My Question or Issue We can't play this until you allow this track in the spotify phone app When trying t...

597 Views

0 replies

1 likes

  • 597 Views
  • 0 replies
  • 1 likes

Album Artwork

PlanPremiumCountryPortugalDevice Operating SystemWindows 10 My Question or IssueOn the playlist I have for the albuns the image of the covers but when enlarge the image to full screen I don´t have any image. How can I have the image of the cover?I se...

Regular

Plan Premium Country Portugal Device   Operating System Windows 10   My Question or Issue On the playlist I have for the albuns the image of the covers but when enlarge the image ...

nahyden69

Regular

1093 Views

3 replies

0 likes

  • 1093 Views
  • 3 replies
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Dislike Song - Particular Version or Global

I want to dislike a song, but only the particular song. For instance, I just heard a cover version of "Midnight Special" i don't like even though the original is good. If I dislike the cover, would you exclude other versions of that same song?

Casual Listener

I want to dislike a song, but only the particular song.  For instance, I just heard a cover version of "Midnight Special" i don't like even though the original is good.  If I dislike the co...

557 Views

0 replies

0 likes

  • 557 Views
  • 0 replies
  • 0 likes