Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
75381 Views
79 replies
27 likes

75381 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
Nekse
Casual Listener
89802 Views
285 replies
22 likes

89802 Views
285 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6446 Views
1 replies
6 likes

6446 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146945 Views
0 replies
26 likes
Mac
Windows

146945 Views
0 replies
26 likes

Trouble with my Cortana

I'm using Win 10 and my Cortana seems doesn't very fit with my Spotify. For example, when I uninstall and reinstall my Spotify, I can free-hand control my Spotify with Cortana. But every time I turn my laptop off then the day after that, when i ask C...

nguyenalison13
Regular
I'm using Win 10 and my Cortana seems doesn't very fit with my Spotify. For example, when I uninstall and reinstall my Spotify, I can free-hand control my Spotify with Cortana. But every time I turn ...
2019-07-28 2:19:58 AM
2019-09-13 7:41:24 AM
Rene01
Community Legend
2022 Views
9 replies
0 likes

2022 Views
9 replies
0 likes

HDD LED flashes permanently

PlanPremium DevicePC Windows client and Spotify web player. On desktop PC and laptopOperating SystemWindows 10 My Question or IssueThe hard drive light flashes continuously when the spotify client program is running, or when i am using the web player...

kiepe
Newbie
Plan Premium Device PC Windows client and Spotify web player. On desktop PC and laptop Operating System Windows 10 My Question or Issue The hard drive light flashes continuousl...
2018-09-19 10:04:21 PM
2019-09-13 2:25:16 AM
uncajesse
Music Fan
476 Views
3 replies
0 likes

476 Views
3 replies
0 likes

Spotify can't play this right now.

PlanPremiumCountryAustralia Operating SystemWindows 10, multiple computers My Question or Issue For weeks I have been getting a consistent yet intermittent issue trying to play songs. I won't hear any sound for the first ~5 seconds of the song and th...

DeliriousMonk
Newbie
Plan Premium Country Australia Operating System Windows 10, multiple computers My Question or Issue For weeks I have been getting a consistent yet intermittent...
2019-01-21 10:15:31 AM
2019-09-13 1:04:41 AM
uncajesse
Music Fan
315 Views
1 replies
0 likes

315 Views
1 replies
0 likes

bloated data folder

PlanPremiumCountryIsrael DevicePCOperating SystemWindows 10 My Question or Issue I've set a folder in settings/(edit-->preferences...) --> Offline songs storage but I can still see bloated data folder on:C:\Users\Dekel\AppData\Local\SpotifyThe offlin...

zfc2us3fimm4yys
Casual Listener
Plan Premium Country Israel Device PC Operating System Windows 10 My Question or Issue I've set a folder in settings/(edit-->preferences...) --> Offline songs sto...
2019-01-25 8:40:50 AM
2019-09-13 1:01:42 AM
uncajesse
Music Fan
407 Views
1 replies
0 likes

407 Views
1 replies
0 likes

Windows 10 Program glitches and speed issues

PlanPremiumCountry United States of AmericaDeviceDigital Storm Vanquish Desktop PCOperating SystemWindows 10 Home (64 bit) My Question or Issue When will the current Spotify PC program be gutted and rebuilt cohesively?I have experienced numerous glit...

flamingvilager
Newbie
Plan Premium Country United States of America Device Digital Storm Vanquish Desktop PC Operating System Windows 10 Home (64 bit) My Question or Issue When will the curren...
2019-02-16 1:42:04 AM
2019-09-12 12:53:13 AM
uncajesse
Music Fan
814 Views
2 replies
0 likes

814 Views
2 replies
0 likes

Can you see a friend activity???

PlanPremiumCountryCzech RepublicDeviceOperating SystemWindows 7 Home Premium My Question or IssuePlease let me know if everything is ok with friend activity because I can´t see it...see nothing. So I wonder if anyone else has the same problem as me.....

Huscak
Music Fan
Plan Premium Country Czech Republic Device Operating System Windows 7 Home Premium My Question or Issue Please let me know if everything is ok with friend activity because I can´t see...
2019-09-12 9:00:26 PM
2019-09-12 11:40:06 PM
Loxer
Community Legend
475 Views
1 replies
0 likes

475 Views
1 replies
0 likes

What is the highest streaming kHz on Spotify? I need to match it with my DAC.

Apache38
Visitor
What is the highest streaming kHz on Spotify? I need to match it with my DAC.
2019-09-12 3:46:56 AM
2019-09-12 11:26:20 PM
Loxer
Community Legend
3936 Views
1 replies
0 likes
audio quality
kHz

3936 Views
1 replies
0 likes

Friend activity / feed doesn´t work

Hello,for long time my frined acitivity / feed doesn´t work (on desktop). Itried everything what I read here or somewhere else including reinstall but with no result. I can see nothing at the place where friend activiti should be.I have also my setti...

Huscak
Music Fan
Hello, for long time my frined acitivity / feed doesn´t work (on desktop). Itried everything what I read here or somewhere else including reinstall but with no result. I can see nothing at the place...
2019-09-11 10:27:08 PM
2019-09-11 10:29:40 PM
Huscak
Music Fan
402 Views
1 replies
5 likes

402 Views
1 replies
5 likes

Spotify not working on my laptop

I am having an issue with my Spotify on my laptop. It worked fine and then the next day it would not play any music. I closed out of it but when I opened it back up it still wouldn't play. I uninstalled it and reinstalled it. Now I get a message that...

dragracin94
Casual Listener
I am having an issue with my Spotify on my laptop. It worked fine and then the next day it would not play any music. I closed out of it but when I opened it back up it still wouldn't play. I uninstal...
2019-09-11 8:57:42 PM
216 Views
0 replies
0 likes

216 Views
0 replies
0 likes

Alle meine gespeicherten Künstler in Bibliothek nicht mehr von A-Z, sondern durcheinander

Windows 10 Desktop PCiPhone 7 PlusMac Book Pro 2017

Musikfan-1964
Visitor
Windows 10 Desktop PC iPhone 7 Plus Mac Book Pro 2017
2019-09-11 7:27:17 PM
254 Views
0 replies
0 likes

254 Views
0 replies
0 likes

Failed to connect spotify account to discord

PlanPremiumCountryIndiaDevice Dell Inspiron 15 5000 seriesOperating SystemWindows 10 My Question or IssueHi, So I just purchased Spotify premium because I wanted to enjoy the perks of premium through discord. So before I got this account I had anothe...

MiZeb
Newbie
Plan Premium Country India Device Dell Inspiron 15 5000 series Operating System Windows 10 My Question or Issue Hi, So I just purchased Spotify premium because I...
2019-09-11 6:12:15 PM
780 Views
0 replies
0 likes

780 Views
0 replies
0 likes

Desktop App Volume Resets to 100%

PlanPremiumCountryUSDevicePCOperating SystemWindows 10My Question or IssueAfter listening to the Spotify app on my phone, I find that the volume on the desktop app gets reset to 100%. This causes clipping since the signal gets further amplified by my...

jeffjones22
Music Fan
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue After listening to the Spotify app on my phone, I find that the volume on the desktop app gets rese...
2019-09-11 4:07:28 PM
1110 Views
0 replies
4 likes

1110 Views
0 replies
4 likes

"Connect to a device" not showing other devices, combined with "Can't play current dong"

PlanPremium & HeadspaceCountryNorwayDevice & Operating SystemSamsung Galaxy S9 (Android 9) & Windows 10 Pro (10.0.18362) My Question or IssueI've had the "Can't play current song" issue for a while, and I've been trying the different suggestions for ...

nihie
Regular
Plan Premium & Headspace Country Norway Device & Operating System Samsung Galaxy S9 (Android 9) & Windows 10 Pro (10.0.18362) My Question or Issue I've had the...
2019-09-11 2:24:34 PM
238 Views
0 replies
0 likes

238 Views
0 replies
0 likes

Listening Activity won't show on friends' feed

PlanPremiumCountryPortugalDeviceAll devicesOperating SystemVarious My Question or IssueHi! My listening activity won't show up on my friends' "Friend Activity"! Doesn't work on any of my devices. What should I do??

kurocatt
Casual Listener
Plan Premium Country Portugal Device All devices Operating System Various My Question or Issue Hi! My listening activity won't show up on my friends' "Friend Activity"! Doesn't work ...
2019-09-04 1:40:53 PM
2019-09-11 11:42:44 AM
kurocatt
Casual Listener
1224 Views
2 replies
0 likes

1224 Views
2 replies
0 likes

Spotify freezing without crashing

PlanPaidCountry USADeviceDell laptopOperating Systemwin10 My Question or Issue Win10 app freezes but keeps playing. UI is unresponsive, but the music keeps playing.

trb310
Regular
Plan Paid Country USA Device Dell laptop Operating System win10 My Question or Issue Win10 app freezes but keeps playing. UI is unresponsive, but the music keeps pl...
2018-08-29 3:23:44 PM
2019-09-11 8:40:49 AM
philomuh
Casual Listener
6963 Views
18 replies
2 likes
Desktop
Win10

6963 Views
18 replies
2 likes

"Can't play the current song" part way through song

PlanPremiumCountryNew ZealandDeviceDell XPS15 using Soundblaster X-fiOperating SystemWindows 10My Question or IssueI keep getting "Can't play the current song" part way through a song. I need to restart Spotify to continue playing. I have gone to adv...

fresh-ear
Roadie
Plan Premium Country New Zealand Device Dell XPS15 using Soundblaster X-fi Operating System Windows 10 My Question or Issue I keep getting "Can't play the current song" part way through a so...
2019-09-11 5:52:40 AM
364 Views
0 replies
2 likes

364 Views
0 replies
2 likes

Spotify won't play any song

PlanPremium (but the problem was there before going Premium)CountryFranceDevicePCOperating SystemWindows 10 My Question or IssueThe Spotify app simply won't play any song. When I click on a song, it starts like it should, without any error message, b...

ermisty
Visitor
Plan Premium (but the problem was there before going Premium) Country France Device PC Operating System Windows 10 My Question or Issue The Spotify app simply won't play any song. Wh...
2019-09-10 11:45:18 PM
289 Views
0 replies
1 likes

289 Views
0 replies
1 likes

Solved!! I can't create topic in playlist exchange forum

Hello.This is problem just with Spotify community. I couldn't post My playlist. I don't know, if I was reported, but My playlist URI was correct. I have also use some tags, but there are not any good tags for My playlistts for selection, so I have se...

Noguri
Roadie
Hello. This is problem just with Spotify community. I couldn't post My playlist. I don't know, if I was reported, but My playlist URI was correct. I have also use some tags, but there are not any go...
2019-09-08 9:49:56 PM
2019-09-10 11:32:22 PM
goldrecorddaddy
Music Fan
1146 Views
8 replies
0 likes
Spotify Community

1146 Views
8 replies
0 likes

Solved!! No way to download local files

PlanPremiumCountryUSADevice(iPhone 8, PC)Operating System(iOS 12, Windows 10) My Question or Issue Because my computer has no wifi card, it must connect via ethernet to the network switch. I am currently in college meaning that access to this network...

Deweks
Regular
Plan Premium Country USA Device (iPhone 8, PC) Operating System (iOS 12, Windows 10) My Question or Issue Because my computer has no wifi card, it must connect via ethe...
2019-09-10 4:09:16 AM
2019-09-10 10:13:21 PM
Deweks
Regular
519 Views
2 replies
0 likes

519 Views
2 replies
0 likes

Shuffle and Repeat Preferences Don't Stick

PlanPremiumCountryUSDevicePCOperating SystemWin 10My Question or IssueBottom line - Shuffle/Repeat float with my account and don't stick on a specific device. Here's what I'm talking about - I was at my desk listening on the Windows app this morning....

jeffjones22
Music Fan
Plan Premium Country US Device PC Operating System Win 10 My Question or Issue Bottom line - Shuffle/Repeat float with my account and don't stick on a specific device. ...
2019-09-10 4:10:17 PM
2019-09-10 9:09:48 PM
jeffjones22
Music Fan
468 Views
2 replies
0 likes

468 Views
2 replies
0 likes

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