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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156441 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

152930 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11534 Views

1 replies

6 likes

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[Local files] Spotify should respect track number from mp3 metadata

APlanPremium DeviceLaptop Operating SystemWindows 10 My Question or IssueHello!I'm creating this question under Desktop forum but I guess the issue is common across all platfroms.Local Files section doesn't respect track number from ID3 metadata of m...

Regular

 APlan Premium   Device Laptop   Operating System Windows 10   My Question or Issue Hello! I'm creating this question under Desktop forum but I guess the issue is com...

648 Views

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Plus button changed to Heart

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueToday the + button on my desktop changed to a heart. It's more than just being upset about changes because changes are scary or whatever. Sure I understand they need to make c...

Casual Listener

  Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Today the + button on my desktop changed to a heart.  It's more than just being upset ...

taminabox

Newbie

647 Views

1 replies

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Switches from podcast to random, unfamiliar music

Plan: FreeCountry: USAOS: Windows 10Every so often, my podcast will stop and a song I've never heard before will begin to play. I haven't used Spotify for music in ages, let alone the genre of the songs that begin to play. This has happened when the ...

Casual Listener

Plan: Free Country: USA OS: Windows 10 Every so often, my podcast will stop and a song I've never heard before will begin to play.  I haven't used Spotify for music in ages, let alone the g...

Sweetangiest

Casual Listener

848 Views

1 replies

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Superuser Contribution Discover Weekly not updating

My Discover Weekly playlist hasn't updated in two weeks. I have tried uninstalling, unsubscribing from the playlist, and logging out. I have listened to other songs outside of this playlist, and not in private mode either. Any suggestions?

Newbie

My Discover Weekly playlist hasn't updated in two weeks. I have tried uninstalling, unsubscribing from the playlist, and logging out. I have listened to other songs outside of this playlist, and not ...

Jemi

Spotify Legend

530 Views

1 replies

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Can't play local files [SOLVED]

PlanPremium Operating SystemWindows 10 My Question or IssueLocal files are not working since the last 3 updates. It only says "can't play this right now". Explicit filter is off and I've reinstalled many times. Version 1.08.474 does not have this iss...

Roadie

  Plan Premium       Operating System Windows 10   My Question or Issue Local files are not working since the last 3 updates. It only says "can't play this right no...

315 Views

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Spotify stops scrobbling and disconnects after laptop restart

Hi all, so I have this problem with desktop version of Spotify on my laptop. I have last.fm account and use Spotify to scrobble songs, however, my Spotify dekstop stops scrobbling after the computer is restarted. What is more, when I play music on my...

Casual Listener

Hi all,   so I have this problem with desktop version of Spotify on my laptop. I have last.fm account and use Spotify to scrobble songs, however, my Spotify dekstop stops scrobbling after the ...

267 Views

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Solved!!Superuser Contribution [Chromebook] Song stops randomly

Plan Free Country USA Device Chromebook Operating System Chrome OS My Question or Issue My song will play regularly, but stops at 9 seconds, pauses for like 5 seconds, then plays again. I've tried signing out, restarting my computer, even using a who...

Newbie

  Plan Free Country USA Device Chromebook Operating System Chrome OS   My Question or Issue My song will play regularly, but stops at 9 seconds, pauses for like 5 seco...

1247102994

Newbie

37780 Views

48 replies

92 likes

Samsung
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Cannot replay podcast episodes

PlanPremiumCountryUSA DeviceDell LaptopOperating SystemWindows 10 My Question or IssueThis issue has been going on for months and nothing has been resolved. It's impossible to replay a podcast episode, even though none are showing as completely finis...

Newbie

    Plan Premium Country USA   Device Dell Laptop Operating System Windows 10   My Question or Issue This issue has been going on for months and nothing has been reso...

448 Views

0 replies

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No Option to Add or Remove Facebook

Hello!I've been having this issue for a week or so, I've been trying to connect my Spotify to my new Facebook account. I had deleted my previous one without unlinking it with Spotify and now Spotify does not give me the option to remove or add Facebo...

Newbie

Hello! I've been having this issue for a week or so, I've been trying to connect my Spotify to my new Facebook account. I had deleted my previous one without unlinking it with Spotify and now Spotif...

OneByBoo

Roadie

489 Views

1 replies

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Spotify Connect on Windows 10

PlanPremiumCountryGermanyDeviceDell XPS 15 Operating SystemWindows 10 My Question or IssueSpotify Connect doesn't work anymore on the desktop versions for Windows 10. It doesn't matter if I'm listening to Spotify through the browser and want to conti...

Newbie

Plan Premium Country Germany Device Dell XPS 15  Operating System Windows 10   My Question or Issue Spotify Connect doesn't work anymore on the desktop versions for Windows 10. It...

471 Views

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2 likes

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Suggestion to make the program less annoying when started with Windows 10

My Question or IssueHi good day. I would like for the next version to improve the program by starting Windows 10 started minimized in the system tray because it does not and it is very annoying to turn on the PC since I always close it. Also, I open ...

Casual Listener

My Question or Issue Hi good day. I would like for the next version to improve the program by starting Windows 10 started minimized in the system tray because it does not and it is very annoying to ...

398 Views

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Solved!!Superuser Contribution Disable Local Files

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to disable Spotify from accessing my local audio files on the desktop app, but there s...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I want ...

neeksor

Visitor

10359 Views

12 replies

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Deleted song unintentional

PlanFreeCountry ItalyDeviceXiaomi Mi A1, Asus Zenfone 2Operating SystemWindows 10 My Question or Issue Hi, i think i had unintentionaly deleted an song to be playable how can i listen it again? it's Sally from Hardwell, it wasn't from a playlist or s...

Casual Listener

Plan Free Country  Italy Device Xiaomi Mi A1, Asus Zenfone 2 Operating System Windows 10  My Question or Issue  Hi, i think i had unintentionaly deleted an song to be playable...

Sebasty

Community Legend

524 Views

1 replies

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How to show Remastered Deluxe Albums with the rest of my albums without saving all of the songs

My Question or IssueWith this new update to how albums are displayed, a lot of my albums aren't put in one place anymore and it is harder to navigate. This is because for a lot of the albums I have saved, they come from deluxe or remastered albums wh...

Casual Listener

My Question or Issue With this new update to how albums are displayed, a lot of my albums aren't put in one place anymore and it is harder to navigate. This is because for a lot of the albums I have...

rjcrocuta

Casual Listener

522 Views

1 replies

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Play Change don't work in playlist.

PlanFreeCountryNieuwegein DeviceHP LaptopOperating SystemWindows 10 My Question or IssueHello,I wanted to change the image and description of my playlist. I press save, everything works. I close Spotify, I come back and the changes do not work. The o...

Visitor

  Plan Free Country Nieuwegein   Device HP Laptop Operating System Windows 10   My Question or Issue Hello, I wanted to change the image and description of my playlist. I ...

671 Views

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[solved] Repeat functionality gone from Windows 10 desktop app [premium account]

As per the title: Desktop app / Windows 10 / Premium account / UKThe repeat button has disappeared, and the playback menu has repeat and shuffle grayed out, see attached screenshot. I sure hope this is not a design choice, I hope it's a bug.

Casual Listener

As per the title: Desktop app / Windows 10 / Premium account / UK The repeat button has disappeared, and the playback menu has repeat and shuffle grayed out, see attached screenshot.   I sure...

doppioslash

Casual Listener

561 Views

1 replies

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Daily Mix Lists Not Populating

Operating Spotify via Apple device and Windows OS -- Why are my "Daily Mix" playlists not showing up? I addded nearly 80 different groups when I signed up, I received 6 "Daily Mix" playlists, which were all quite excellent (props to the algorithm). H...

Newbie

Operating Spotify via Apple device and Windows OS -- Why are my "Daily Mix" playlists not showing up?  I addded nearly 80 different groups when I signed up, I received 6 "Daily Mix" playlists, w...

389 Views

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Superuser Contribution Unable to view albums

PlanFreeCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueThere are a lot of artists whose albums I can't see or listen to when I go on that particular artist's page. Why is this happening?

Newbie

Plan Free Country   Device Laptop Operating System Windows 10   My Question or Issue There are a lot of artists whose albums I can't see or listen to when I go on that particular ...

Jemi

Spotify Legend

503 Views

1 replies

0 likes

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Spotify PC, Android and Web Player don't play the same song

PlanPremiumCountryIndonesiaDeviceMoto Z PlayOperating SystemWindows 8 My Question or IssueSpotify for PC, Android and Web Player doesn't play the same song when i click on a song. I've reinstalled Spotify for Android and PC, already cleared the cache...

Newbie

Plan Premium Country Indonesia Device Moto Z Play Operating System Windows 8   My Question or Issue Spotify for PC, Android and Web Player doesn't play the same song when i click on a ...

505 Views

0 replies

1 likes

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Podcasts Not Playing

PlanFreeCountryUSADeviceGalaxy S10Operating SystemWindows 10 My Question or IssueHia, so I have been having a problem for a long time where whenever I go to play a podcast, nothing plays. Furthermore, whenever I try to go and view the episodes of a p...

Newbie

Plan Free Country USA Device Galaxy S10 Operating System Windows 10   My Question or Issue Hia, so I have been having a problem for a long time where whenever I go to play a podcast, n...

502 Views

0 replies

0 likes

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