Creative G6 unable to play at 32-Bit/384kHz

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Creative G6 unable to play at 32-Bit/384kHz

Sebi4
Visitor

Plan

Premium

Country

Germany

Operating System

Windows 10 1903

 

My Question or Issue

When I set my Sound BlasterX G6 to 32-Bit/384kHz Spotify is unable to play any music. (Other Apps/Sources work just fine) No error at lower resolutions for example 32-Bit/96kHz. I know that Spotify use a lower resolution. But I did not want to change it for Spotify everytime.

 

Im sorry for the bad english. Thanks for your help.

1 Reply

Re: Creative G6 unable to play at 32-Bit/384kHz

_austinshelton_
Regular

Hello,

When you say that there is "no error at lower resolutions", does this mean you are receiving an error when using higher resolutions? If so, would you please provide a screenshot or the message of the error to assist in troubleshooting this issue?

With the Sound Blaster, do you have the software drivers installed for it? If not, I would recommend installing them. Additionally, you may look for a "high quality" sound option within the Software, enabling it, and trying to play songs at a higher resolution on Spotify again. 

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