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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • 25 likes
  • Mac
    Windows
  • 136979 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53217 Views
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  • Windows
  • 53217 Views
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Solved!! No puedo ver ninguna cancion de ninguna playlist.

No se requiere ninguna de la siguiente información. Sin embargo, cuanto más nos proporcione, más fácil será para nosotros intentarlo y ayudarlo.PlanGratis País ArgentinaDispositivoPCSistema operativoWindows 10 Mi pregunta o problema Hola quisiera sab...

  • Newbie
  • No se requiere ninguna de la siguiente información. Sin embargo, cuanto más nos proporcione, más fácil será para nosotros intentarlo y ayudarlo. Plan Gratis  País  Argentina Dispositiv...
  • Loxer
  • Spotify Star
  • 2930 Views
  • 1 replies
  • 1 likes
  • Playlist
  • 2930 Views
  • 1 replies
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Solved!! Músicas indisponíveis

PlanFree/PremiumOperating SystemWindows 10 Desktop My Question or Issue Nenhuma música, online ou offline fica disponível para ouvir. Problema apenas na versão para computador (Windows 10). Uso normalmente no meu dispositivo móvel Android 5.1.

  • Newbie
  • Plan Free/Premium Operating System Windows 10 Desktop   My Question or Issue  Nenhuma música, online ou offline fica disponível para ouvir. Problema apenas na versão para computador (...
  • Loxer
  • Spotify Star
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
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Cant play music and playlists suddenly became empty

PlanPremiumCountry ITDevicePCOperating SystemWindows 7 My Question or Issue Hi, i have a problem with the desktop app. It basically turned out to be useless due to this big bug (IMO): i cant play any music and all my playlists (either created by me a...

  • Casual Listener
  • Plan Premium Country  IT Device PC Operating System Windows 7   My Question or Issue  Hi, i have a problem with the desktop app. It basically turned out to be useless due to ...
  • Loxer
  • Spotify Star
  • 397 Views
  • 1 replies
  • 1 likes
  • BugFixing
    Troubleshooting
    Windows
  • 397 Views
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Songs not playing and open.spotify.com is unreachable

I am running the desktop version of spotify on Win10. Since about a week ago, I was unable to play any songs on spotify. When I click the play button, it just changes to the pause icon and nothing happens. Also my favorite songs list appears to be em...

  • Casual Listener
  •   I am running the desktop version of spotify on Win10. Since about a week ago, I was unable to play any songs on spotify. When I click the play button, it just changes to the pause icon and no...
  • Loxer
  • Spotify Star
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
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Solved!! i cant play nothing that isnt saved on my library

PlanFree/PremiumCountryBrazilOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i cant play any song that isnt saved on my library. When i click on a song that isnt saved on my library the name of the song goes green but it ...

  • Newbie
  • Plan Free/Premium Country Brazil Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  i cant play any song that isnt saved on my library. When i c...
  • Loxer
  • Spotify Star
  • 248 Views
  • 2 replies
  • 0 likes
  • 248 Views
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Solved!! This Playlist Currently Empty

PlanPremiumCountryID DeviceXiaomi Note 4Operating SystemWindows 10 My Question or Issue How did i can fix it?I dont know what happen with my spotify on windows 10

  • Newbie
  • Plan Premium Country ID   Device Xiaomi Note 4 Operating System Windows 10   My Question or Issue  How did i can fix it? I dont know what happen with my spotify on windows ...
  • Loxer
  • Spotify Star
  • 636 Views
  • 1 replies
  • 0 likes
  • Discovery Weekly
    Hits Banget
  • 636 Views
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Spotify completly broke

PlanFreeCountry IrelandDeviceDesktopOperating SystemWindows 10 My Question or Issue so today i opened spotify and i tried looking for a song but it was unable to play.. i went into the sys32/devices/etc and deleted the host ips.ive tried reinstalling...

  • Newbie
  •   Plan Free Country  Ireland Device Desktop Operating System Windows 10   My Question or Issue  so today i opened spotify and i tried looking for a song but it was unab...
  • Loxer
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
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Solved!! Spotify Music Disappeared + Doesnt play any music

PlanFreeCountry USADeviceDesktop Operating System(Windows 10) My Question or IssueMy music doesnt appear on spotify after I have reinstalled the program several times. I even tried playing other music and what not but none of them play. The music on ...

  • Casual Listener
  • Plan Free Country  USA Device Desktop  Operating System (Windows 10)   My Question or Issue My music doesnt appear on spotify after I have reinstalled the program several tim...
  • Loxer
  • Spotify Star
  • 221 Views
  • 1 replies
  • 1 likes
  • 221 Views
  • 1 replies
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Solved!! Spotify not showing any songs

PlanPremiumCountry Czech RepublicOperating SystemWindows 8 My Question or IssueMy spotify computer app won't show or play any song not just in my music library, but everything in general. (The only song in my library is something from local files, bu...

  • Casual Listener
  • Plan Premium Country  Czech Republic Operating System Windows 8  My Question or Issue My spotify computer app won't show or play any song not just in my music library, but every...
  • davidstok
  • Casual Listener
  • 12372 Views
  • 3 replies
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  • 12372 Views
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Solved!! Lost all music on pc after reinstalling Spotify

Hi I reinstalled Spotify and when I logged back into my account only the local files were showing. However on my phone I still had all my songs in the playlist. I've tried to reinstall and delete cache. Both didn't work. Please help Thanks in advance

  • Newbie
  • Hi   I reinstalled Spotify and when I logged back into my account only the local files were showing. However on my phone I still had all my songs in the playlist. I've tried to reinstall and d...
  • Mantisentil
  • Community Legend
  • 817 Views
  • 2 replies
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  • 817 Views
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Can't play songs from a foreign band?

PlanFreeCountry United StatesDevice(iPhone 7)Operating System(Windows 10) My Question or Issue I'm trying to play songs from the D-Day Darlings, but they're all greyed out? Is this because I am American and they are a British band?

  • Newbie
  •   Plan Free Country  United States Device (iPhone 7) Operating System (Windows 10)   My Question or Issue   I'm trying to play songs from the D-Day Darlings, but they'r...
  • Mantisentil
  • Community Legend
  • 681 Views
  • 2 replies
  • 0 likes
  • 681 Views
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Solved!! Spotify will not work on desktop

PlanFreeCountryUnited StatesDeviceDell inspironOperating SystemWindows 10 My Question or IssueI am a new spotify user, and at first it was very good. But about a week after, my desktop app stopped letting me listen to music, and stopped showing me th...

  • Casual Listener
  • Plan Free Country United States Device Dell inspiron Operating System Windows 10   My Question or Issue I am a new spotify user, and at first it was very good. But about a week after, ...
  • sublimelizard
  • Casual Listener
  • 518 Views
  • 3 replies
  • 1 likes
  • Other
    WP
  • 518 Views
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Daily Mix 1 issue

Hello My Daily Mix 1 has only 3 songs, and every week it is changing songs / artists but it is always 3 songs. Other daily mixes are normal. When last song ends it is not continuing even though repeat is activated. It just stops with no previous / ne...

  • Visitor
  • Hello   My Daily Mix 1 has only 3 songs, and every week it is changing songs / artists but it is always 3 songs. Other daily mixes are normal.   When last song ends it is not continuing...
  • isaumyam
  • Composer
  • 243 Views
  • 5 replies
  • 1 likes
  • 243 Views
  • 5 replies
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Solved!! On specific laptop, spotify does not play.

Premium account. Netherlands. Samsung laptop. Windows 8. I was using it on my Samsung laptop, but now it simply do not play the songs. It works and it recognizes if I change the device (i.e. from phone to chromecast) but it does not play any song. Ti...

  • Casual Listener
  • Premium account. Netherlands. Samsung laptop. Windows 8.   I was using it on my Samsung laptop, but now it simply do not play the songs.  It works and it recognizes if I change the devic...
  • Sebasty
  • Spotify Star
  • 1298 Views
  • 3 replies
  • 0 likes
  • 1298 Views
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Cant get an artist to play on Win 10 desktop app but will play mobile and through Alexa

I've run into this on a few songs using Spotify on Windows 10 that just wont play, but now I was looking to listen to Caravan Palace new single and it wouldn't play. Actually, not a single one of there songs will play. These songs do play on my mobil...

  • Casual Listener
  • I've run into this on a few songs using Spotify on Windows 10 that just wont play, but now I was looking to listen to Caravan Palace new single and it wouldn't play. Actually, not...
  • kenzoyd123
  • Casual Listener
  • 234 Views
  • 2 replies
  • 0 likes
  • 234 Views
  • 2 replies
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Album Dead Ringer by Meat Loaf is shown but cannot be played....

PlanFamilyCountry ItalyDevicePCOperating SystemWindows 10 My Question or Issue The album Dead Ringer by Meat Loaf is shown but cannot be played. When trying to play, the songs are just skipped one by one. There is a blue error message a the top (see ...

  • Regular
  • Plan Family Country  Italy Device PC Operating System Windows 10   My Question or Issue  The album Dead Ringer by Meat Loaf is shown but cannot be played. When trying to...
  • moster67
  • Regular
  • 634 Views
  • 2 replies
  • 0 likes
  • 634 Views
  • 2 replies
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Import Your Own Songs from Windows 10

PlanFreeCountry USADeviceDesktopWindows 10 My Question or Issue Is there a way to import your own music from you file library on Windows 10? I have some songs that aren't on Spotify and I would like to add them to my playlists.

  • Newbie
  • Plan Free Country  USA Device Desktop Windows 10   My Question or Issue  Is there a way to import your own music from you file library on Windows 10? I have some songs that ar...
  • Sebasty
  • Spotify Star
  • 539 Views
  • 1 replies
  • 0 likes
  • 539 Views
  • 1 replies
  • 0 likes

Solved!! Have the Music Quality Settings been removed recently?

PlanPremiumCountry UKOperating SystemWindows 10, Android Oxygen OS 5.0.8 Just wondering if the music quality settings have been removed from the Windows 10 desktop app and the current android build of Spotify? I've not checked my settings for a while...

  • Regular
  • Plan Premium Country  UK Operating System Windows 10, Android Oxygen OS 5.0.8   Just wondering if the music quality settings have been removed from the Windows 10 desktop app and the...
  • Ollyjm
  • Regular
  • 4528 Views
  • 4 replies
  • 0 likes
  • 4528 Views
  • 4 replies
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Solved!! My Spotify stopped working

PlanPremiumCountry MéxicoDevicePCOperating SystemWindows 10My Question or IssueSome days ago, I started having issues with Spotify, I've tried reinstalling it, deleting cache data, following instructions of Technical support, but nothing worked. I li...

  • Casual Listener
  •   Plan Premium Country  México Device PC Operating System Windows 10 My Question or Issue Some days ago, I started having issues with Spotify, I've tried reinstalling it, deleting...
  • RockstarFischer
  • Composer
  • 4172 Views
  • 7 replies
  • 2 likes
  • 4172 Views
  • 7 replies
  • 2 likes