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Desktop (Windows)

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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12238 Views

105 replies

47 likes

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  • 105 replies
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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1466 Views

15 replies

2 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

3722 Views

40 replies

2 likes

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  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9152 Views

0 replies

4 likes

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Spotify Freeze when using on desktop

Hello Community, i have a premium account in France. I Use spotify with my desktop (windows10) or my mobile.When i'm using spotify on my desktop, it freeze in a random way, sometimes 3 minutes after i opened it, sometimes 1 hour after....I've notice ...

Visitor

Hello Community,   i have a premium account in France. I Use spotify with my desktop (windows10) or my mobile. When i'm using spotify on my desktop, it freeze in a random way, sometimes 3 min...

Arikabeth

Roadie

688 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can't play music, all playlists empty

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueFollowed all troubleshooting steps, including full uninstall (as far as I could tell...) and signing in with a different account. Songs do not play at all, and all playlists a...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Followed all troubleshooting steps, including full uninstall (as far as I could tell...) and signing in wi...

Bittencourt

Spotify Star

1137 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

After I open the app, no artists show in the Artist tab.

PlanFreeCountryUnited StatesDeviceDell LaptopOperating SystemWindows 10 My Question or IssueAfter I startup my computer, Spotify is the first app I open unless otherwise. So after I'd open the app, and it loads the Home tab, I'd check the Artist tab ...

Music Fan

Plan Free Country United States Device Dell Laptop Operating System Windows 10   My Question or Issue After I startup my computer, Spotify is the first app I open unless otherwise. So ...

INVAiZN

Music Fan

702 Views

2 replies

0 likes

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  • 2 replies
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Installing as user, but uninstalling you need to be admin?

PlanBothCountrySweden DeviceHP laptopOperating SystemWindows 10 My Question or IssueI have a company provided computer which means i am not admin. To install Spotify you don't have to be admin. So downloaded and installed it.After running the softwar...

Visitor

Plan Both Country Sweden   Device HP laptop Operating System Windows 10   My Question or Issue I have a company provided computer which means i am not admin. To install Spotify y...

Sebasty

Community Legend

2319 Views

2 replies

0 likes

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  • 2 replies
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We can't play this until you allow this artist in the Spotify phone app

I can not play some songs from the Windows 10 Spotify program nor my Android LG G4 phone. I used to be able to play Thunder (by Imagine Dragons) and Renegades (by X Ambassadors). However, they will not play at all. Others in my family do not have pro...

Visitor

I can not play some songs from the Windows 10 Spotify program nor my Android LG G4 phone. I used to be able to play Thunder (by Imagine Dragons) and Renegades (by X Ambassadors). However, they will n...

mxmu

Casual Listener

1487 Views

1 replies

0 likes

  • 1487 Views
  • 1 replies
  • 0 likes

desktop app keeps jumping back to start screen

my desktop app won't let me off the launch screen for more than a second. whether i'm trying to view a previously created playlist, browse a new artist, or view a radio station, it jumps me right back to the lauch screen after it displays the screen ...

Casual Listener

my desktop app won't let me off the launch screen for more than a second.  whether i'm trying to view a previously created playlist, browse a new artist, or view a radio station, it jumps me rig...

Toterman

Regular

1086 Views

3 replies

0 likes

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  • 3 replies
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Internet connection

PlanPremiumCountryUSADeviceLenovo Yoga X1Operating SystemWindows 10Desktop app says I have no internet connection when I actually do (because I'm using the connection to file this message). Error code: 4 My Question or Issue

Casual Listener

Plan Premium Country USA Device Lenovo Yoga X1 Operating System Windows 10 Desktop app says I have no internet connection when I actually do (because I'm using the connection to file this mes...

OneByBoo

Roadie

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Songs autoplaying

I am using the app on Windows.When I have a song paused and go back to doing whatever, the app involuntarily plays the song. I pause again, it plays. Spotify is not open on any other devices so it can't be a connect issue.I have tried restarting the ...

Visitor

I am using the app on Windows. When I have a song paused and go back to doing whatever, the app involuntarily plays the song. I pause again, it plays. Spotify is not open on any other devices so it ...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Solved!! No internet connection detected error code 4 in Windows 7

Yesterday, I updated my Spotify app on Windows 7, and since then, I am getting this error. I have restarted my PC, reinstalled the app multiple times, cleared cache, tried changing the proxy settings, checked if my country is the right one on the web...

Casual Listener

Yesterday, I updated my Spotify app on Windows 7, and since then, I am getting this error. I have restarted my PC, reinstalled the app multiple times, cleared cache, tried changing the proxy settings...

OneByBoo

Roadie

5052 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

How To Turn Off Automatic Download on Desktop

PlanPremiumCountryGermanyDeviceDesktop-PCOperating SystemWindows 7 My Question or IssueHey there!I've had this issue for a while now which has stopped me from using Spotify on my PC at all. The issue is that I can't open Spotify without the applicati...

Newbie

Plan Premium Country Germany Device Desktop-PC Operating System Windows 7   My Question or Issue Hey there! I've had this issue for a while now which has stopped me from using Spotify...

808 Views

0 replies

0 likes

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  • 0 replies
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How to uninstall spotify completely

How to uninstall spotify completely? I mean no traces in folders, registry etc. I'm using Windows 10 Home. I need to know how to remove my account too. My Firewall showing tons of connections with some servers when I run Spotify. I don't trust you an...

Regular

How to uninstall spotify completely? I mean no traces in folders, registry etc. I'm using Windows 10 Home. I need to know how to remove my account too. My Firewall showing tons of connections with so...

yfitops

Regular

727 Views

1 replies

0 likes

  • 727 Views
  • 1 replies
  • 0 likes

Why my computer freezes when I close spotify?

Never had this problem beforeI tried ctrl alt delete it didn't work. I had to restart it.My hard drive was being a slowpoke had to wait.

Gig Goer

Never had this problem before I tried ctrl alt delete it didn't work. I had to restart it. My hard drive was being a slowpoke had to wait.

356 Views

0 replies

0 likes

  • 356 Views
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Download songs/albums only on one device

PlanPremiumCountryGreeceDeviceLaptopOperating SystemWindows 10 My Question or IssueHello, Is there an option that the downloaded songs & albums can be stored in only one device?I have downloaded some in my Android phone, where I need them, but I just...

Visitor

    Plan Premium Country Greece Device Laptop Operating System Windows 10   My Question or Issue Hello,  Is there an option that the downloaded songs & albums can...

741 Views

0 replies

0 likes

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  • 0 replies
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Question 'Your Top Songs' Auto-Generated Playlists

DetailsPlan: PremiumCountry: NetherlandsOperating System: Windows 10 My Question or IssueDoes playing music offline count towards the total plays which decide which songs are put on the playlist each year?What counts as a play; is it just clicking on...

Regular

Details Plan: Premium Country: Netherlands Operating System: Windows 10   My Question or Issue Does playing music offline count towards the total plays which decide wh...

Dainank

Regular

1662 Views

1 replies

1 likes

algorithm
your top songs
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  • 1 replies
  • 1 likes

Can't Play Any Song

I tried to play a playlist by transferring it from my mobile device to desktop and since then I cannot play any music on desktop. I have just turned on my pc thus I don't think it's a restart issue. I have already closed and reopened the app on the d...

Casual Listener

I tried to play a playlist by transferring it from my mobile device to desktop and since then I cannot play any music on desktop. I have just turned on my pc thus I don't think it's a restart issue. ...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

Spotify will start playing a song the play button is on but no noise comes out of spotify at all.

Plan freeFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System windows Winows 10 home(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue HI my issue is this some times not all the time spotify will sto...

Music Fan

Plan free Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System windows Winows 10 home (iOS 10, Android Oreo, Windows 10,etc.) &nbsp...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Spotify always boots on startup

Plan: PremiumCountry: USA Device: Issues occurs on multiple Windows 10 laptopsOperating System: Windows 10 My Question or IssueEvery time I boot my computer, spotify opens up. The option for opening automatically (under "Startup and Window Behaviour"...

Casual Listener

Plan: Premium Country: USA   Device: Issues occurs on multiple Windows 10 laptops Operating System: Windows 10   My Question or Issue Every time I boot my computer, sp...

Uaganzfar

Visitor

1355 Views

4 replies

1 likes

  • 1355 Views
  • 4 replies
  • 1 likes

Any way to identify duplicates on two or more different playlists

So to exemplify, lets say i have two playlists:"Jazz A" which has my top-tier selections, and "Jazz B" which has my tier-b selections of the genreis there any way to check or cross-check playlists for duplicates, so if i want to add "Song 1" to "Jazz...

Casual Listener

So to exemplify, lets say i have two playlists: "Jazz A" which has my top-tier selections, and "Jazz B" which has my tier-b selections of the genre is there any way to check or cross-check playlist...

586 Views

0 replies

0 likes

  • 586 Views
  • 0 replies
  • 0 likes

ellipsis is not present in lengthy titled recommended songs

PlanPremiumCountryUSADevicewindows desktopOperating Systemwindows 8.1 My Question or IssueBug reporting- recommended songs does not parse long titles with an elipsis, unlike songs already in playlist.

Newbie

  Plan Premium Country USA Device windows desktop Operating System windows 8.1   My Question or Issue Bug reporting- recommended songs does not parse long titles with an elipsis,...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
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Spotify Windows 10 app lowers volume

PlanFreeCountryUnited StatesDeviceDell LaptopOperating SystemWindows 10My Question or IssueOn the Windows 10 Spotify app, the volume keeps lowering to a point where I can't hear it. I've tried every solution I've found including checking and unchecki...

Visitor

Plan Free Country United States Device Dell Laptop Operating System Windows 10 My Question or Issue On the Windows 10 Spotify app, the volume keeps lowering to a point where I can't hear it....

Kejoz

Visitor

1164 Views

2 replies

2 likes

  • 1164 Views
  • 2 replies
  • 2 likes