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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1538 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145044 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129810 Views

294 replies

22 likes

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  • 294 replies
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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10952 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

spotify slowly

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or Issue

Regular

Plan Premium Country Turkey Device PC Operating System Windows 10       My Question or Issue

BluePanda

Music Fan

651 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Mr Chillax "Tropical Ocean Waves" Interruption

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI randomly am getting interrupted by a song by Mr Chillax "Tropical Ocean Waves". Is this hap...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I rando...

knbrooks71

Newbie

659 Views

4 replies

0 likes

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  • 4 replies
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One second intervals when song is played

Hi guys! I'm having a little problem since 2 days, with my app on the laptop (lenovo, windows 10). So, when I turn on any song, it has little breaks for every 5 or 10 seconds, like it's turning on again. It's strange that this issue is only on my lap...

Newbie

Hi guys! I'm having a little problem since 2 days, with my app on the laptop (lenovo, windows 10). So, when I turn on any song, it has little breaks for every 5 or 10 seconds, like it's turning on ag...

297 Views

0 replies

0 likes

  • 297 Views
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Saved artists not appearing on new device

PlanPremiumDeviceAsus LaptopOperating SystemWindows 10 My Question or IssueI have just downloaded spotify on to my new laptop and logged into my existing account only to discover that the artists tab on my library is empty. All music appears to be un...

Newbie

Plan Premium Device Asus Laptop Operating System Windows 10   My Question or Issue I have just downloaded spotify on to my new laptop and logged into my existing account only to discover...

Jomaki

Regular

437 Views

1 replies

0 likes

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  • 1 replies
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How to select & play multiroom using Sonos devices?

Using Spotify on Windows Desktop, I can see my Sonos zones as targets, but how can I group the zones while using Spotify (works fine in Sonos app, but no Spotify searching functionality of course thru Sonos)

Newbie

Using Spotify on Windows Desktop, I can see my Sonos zones as targets, but how can I group the zones while using Spotify (works fine in Sonos app, but no Spotify searching functionality of course thr...

296 Views

0 replies

1 likes

  • 296 Views
  • 0 replies
  • 1 likes

Liked songs vs Liked from Radio

Hello all,I noticed a weird issue I am having regarding my Spotify playlists.I have premium and listen on an Android 8 phone and Windows 10 PC. On the phone I have a playlist called "Liked Songs" that has 1250 or so tracks on it. I also have "Liked f...

Casual Listener

Hello all, I noticed a weird issue I am having regarding my Spotify playlists. I have premium and listen on an Android 8 phone and Windows 10 PC. On the phone I have a playlist called "Liked Songs"...

ndlsjk

Casual Listener

4136 Views

2 replies

2 likes

  • 4136 Views
  • 2 replies
  • 2 likes

1 Playlist not connecting to Sonos device

PlanPremiumCountryUS or New ZealandDevicePCOperating SystemWindows 10 My Question or IssueI use Spotify basically every day as I work from home. Have 3 main playlists that I use. I connect to Sonos speakers.Have 1 playlist called Pop Collection. Just...

Newbie

Plan Premium Country US or New Zealand Device PC Operating System Windows 10   My Question or Issue I use Spotify basically every day as I work from home. Have 3 main playlists that I ...

279 Views

0 replies

0 likes

  • 279 Views
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Spotify (UWP) crashes when inserting heaphones while playing song

PlanPremiumCountryUSADeviceCustom built PCOperating SystemWindows 10 1903Spotify 1.109.383.0My Question or IssueWhenever I am playing a song and plug in headphones to the headphone jack of my computer, Spotify crashes. Maybe it gets confused when an ...

Casual Listener

Plan Premium Country USA Device Custom built PC Operating System Windows 10 1903 Spotify 1.109.383.0 My Question or Issue Whenever I am playing a song and plug in headphones to the headphon...

623 Views

0 replies

0 likes

crashes
crashing
Issues
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Removed songs no longer hidden and play in Albums

PlanPremium Why have you removed the ability to remove tracks from albums?!!!This was a great simple feature to remove tracks you dont want to listen to.You should not now be forcing everyone to make playlists for every single album!It was great the ...

Newbie

Plan Premium   Why have you removed the ability to remove tracks from albums?!!! This was a great simple feature to remove tracks you dont want to listen to. You should not now be forcing e...

Rawalanche

Music Fan

1778 Views

7 replies

17 likes

  • 1778 Views
  • 7 replies
  • 17 likes

Why did all my artists dissapear?

All of the artists taht used to show up on my page or artisits have dissapeared. Any ideas why? Or how to get them back?

Newbie

All of the artists taht used to show up on my page or artisits have dissapeared. Any ideas why? Or how to get them back?

310 Views

0 replies

2 likes

  • 310 Views
  • 0 replies
  • 2 likes

can you really not remove a song from a spotify playlist?

im listening to "jazz vibes" that "spotify" made. no matter where i click, any of the 3 little dots anywhere, i dont see any options what so ever to remove or unlike, or mute or skip or edit, or anything to the list. am i missing something? i honestl...

Casual Listener

im listening to "jazz vibes" that "spotify" made. no matter where i click, any of the 3 little dots anywhere, i dont see any options what so ever to remove or unlike, or mute or skip or edit, or anyt...

306 Views

0 replies

0 likes

  • 306 Views
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This weeks Release Radar is literally almost 2/3 unplayable :(

Edit: This issue has solved itself (or a ninja edit from someone behind the scenes at Spotify). All tracks are now playable. Plan: PremiumCountry: AustraliaDevice: Desktop ClientOperating System: Windows 10 With the latest release of my Release Radar...

Regular

Edit: This issue has solved itself (or a ninja edit from someone behind the scenes at Spotify). All tracks are now playable.    Plan: Premium Country: Australia Device: D...

Arikabeth

Roadie

332 Views

1 replies

1 likes

  • 332 Views
  • 1 replies
  • 1 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountryBulgariaDeviceDesktop computerOperating SystemWindows 10 My Question or IssueToday I tried to turn on Spotify to listen to some music. Unfortunately it skips through my entire collection of multiple playlists and a blue popup comes ...

Casual Listener

Plan Premium Country Bulgaria Device Desktop computer Operating System Windows 10   My Question or Issue Today I tried to turn on Spotify to listen to some music. Unfortunately it skip...

maxharding4

Casual Listener

591 Views

3 replies

1 likes

  • 591 Views
  • 3 replies
  • 1 likes

Spotify Desktop goes offline

I have premium membership and this issue came up yesterday. I was switching between apps on my PC and I saw that Spotify said I had no internet connection. But I can do anything else and I have internet connection. I realized that when I switch back ...

Regular

 I have premium membership and this issue came up yesterday. I was switching between apps on my PC and I saw that Spotify said I had no internet connection. But I can do anything else and I have...

418 Views

0 replies

0 likes

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Volume bar glitches since last update

Hello, Ever since the last update, the volume bar on my Spotify client has been glitching around when changing the volume. https://gfycat.com/valuablewebbediberianemeraldlizard

Newbie

Hello,   Ever since the last update, the volume bar on my Spotify client has been glitching around when changing the volume.   https://gfycat.com/valuablewebbediberianemeraldlizard

Matwolf

Casual Listener

2997 Views

5 replies

8 likes

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  • 5 replies
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Superuser Contribution Podcasts hijacks my play queue

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 (Version 10.0.17763 Build 17763)My Question or IssueSometimes when I visits a specific podcast feed while listening to a playlist the entire podcast feed replaces my playlist in the "Next Up"...

Casual Listener

Plan Premium Country Norway Device PC Operating System Windows 10 (Version 10.0.17763 Build 17763) My Question or Issue Sometimes when I visits a specific podcast feed while listening to a p...

Alex

Spotify Legend

636 Views

3 replies

3 likes

  • 636 Views
  • 3 replies
  • 3 likes

Spotify not changing song immediately in playlists

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueToday I'm listening to some suggested playlists and when I click to go to the next song there's a 1-2 second delay where the song I want to skip keeps playing before starting ...

Casual Listener

  Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Today I'm listening to some suggested playlists and when I click to go to the next song the...

Bittencourt

Spotify Star

1275 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Desktop Application Crashes

PlanPremiumCountryUSADeviceDell Precision M6800Operating System64-bit Windows 7 Professional SP1 My Question or IssueThe desktop application will open a black window for a moment, but then crash and close. If I do a clean reinstall (deleting Appdata ...

Casual Listener

Plan Premium Country USA Device Dell Precision M6800 Operating System 64-bit Windows 7 Professional SP1   My Question or Issue The desktop application will open a black window for a mo...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Spotify Connect keeps disconneting

PlanPremiumCountryDenmarkDeviceDesktop and IPhoneOperating SystemWindows 10, IOS 10 My Question or IssueWhen playing from my desktop or IPhone, Spotify disconnects and disappears from availible devices after a few minutes. If i leave it, it automatic...

Regular

Plan Premium Country Denmark Device Desktop and IPhone Operating System Windows 10, IOS 10   My Question or Issue When playing from my desktop or IPhone, Spotify disconnects and disapp...

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
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Solved!!Superuser Contribution Songs won't play with sound settings at 384000 Hz

Plan - PremiumUnited States Device - Custom PC Sound Card - Creative Sound Blaster AE-5Operating System - Windows 10 (1903) Issue/bug (?) More wanted to bring this up as not sure if anyone else has this issue or a work around. I noticed when I did 32...

Casual Listener

Plan - Premium United States   Device - Custom PC  Sound Card - Creative Sound Blaster AE-5 Operating System - Windows 10 (1903)   Issue/bug (?)   More wanted t...

zembjgoftwcut3bkbg50

Casual Listener

42095 Views

21 replies

9 likes

  • 42095 Views
  • 21 replies
  • 9 likes