Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81229 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
777153 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18354 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryUSADeviceGalaxy 10 Plus, WindowsOperating SystemAndroid 9.0, Windows 10 Pro My Question or IssueThe algorithm that Spotify employs to "shuffle" songs is a complete and utter joke. My library onspotify contains over 2,500 songs and y...
Plan Premium Country USA Device Galaxy 10 Plus, Windows Operating System Android 9.0, Windows 10 Pro My Question or Issue The algorithm that Spotify employs to "shuffle" songs is a c...
Newbie
2282 Views
4 replies
8 likes
When I play a radio from a song or artist on my windows, and I like the song (little heart) it goes to Liked Songs, but not Liked from Radio. I don't see a "like" button anywhere, only a heart, and the option to "save song" which also selects the hea...
When I play a radio from a song or artist on my windows, and I like the song (little heart) it goes to Liked Songs, but not Liked from Radio. I don't see a "like" button anywhere, only a heart, and t...
953 Views
0 replies
1 likes
PlanPremium (trial) CountryUK Operating SystemFirst noticed on Windows 10 non-Store application version 1.1.16.522.g55a4b852. Just switched over to Store version and it does the same. My Question or IssueI tend to listen to my Liked Songs playlist an...
Plan Premium (trial) Country UK Operating System First noticed on Windows 10 non-Store application version 1.1.16.522.g55a4b852. Just switched over to Store version and it d...
Casual Listener
754 Views
1 replies
1 likes
PlanFree and PremiumCountryPolandDeviceWindows PCOperating SystemWindows 10 My Question or IssueAlbum "The Answer" isn't displaying on artist pageArtist page: https://open.spotify.com/artist/6GWciujSDoDzAAEcDp48spAlbum: https://open.spotify.com/album...
Plan Free and Premium Country Poland Device Windows PC Operating System Windows 10 My Question or Issue Album "The Answer" isn't displaying on artist page Artist page: https://...
Roadie
655 Views
1 replies
0 likes
Hi PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueHiI cannot play any songs on Spotify, On the desktop app, i get the message "Spotify cannot play this right now". I have searched for a solution but have not found anything ...
Hi Plan Premium Country Australia Operating System Windows 10 My Question or Issue Hi I cannot play any songs on Spotify, On the desktop app, i get the message "Spotify canno...
Roadie
643 Views
1 replies
0 likes
PlanPremiumCountryMalaysiaDeviceAcer Aspire V15 NitroOperating SystemWindows 10 My Question or IssueMy Spotify app cannot play any song. It just gives an error message "Spotify can't play this right now. If you have the file on your computer you can ...
Plan Premium Country Malaysia Device Acer Aspire V15 Nitro Operating System Windows 10 My Question or Issue My Spotify app cannot play any song. It just gives an error message "Spoti...
Roadie
2254 Views
4 replies
1 likes
PlanPremiumCountry DeviceDesktopOperating SystemWindows 10 My Question or IssueSince the Last update spotify chsnged my settings and starts automatically everytime windows boots. That makes windows slower on start witch is not desired.
Plan Premium Country Device Desktop Operating System Windows 10 My Question or Issue Since the Last update spotify chsnged my settings and starts automatically everytime windo...
Not applicable
513 Views
1 replies
1 likes
PlanPremiumCountryNorwayDevicePC Lenovo Early 2015Operating SystemW10 My Question or IssueJust discovered this in a playlist i just started following. The next song that is coming up starts at random times. When manually playing next track it starts ...
Plan Premium Country Norway Device PC Lenovo Early 2015 Operating System W10 My Question or Issue Just discovered this in a playlist i just started following. The next song that is c...
Regular
1107 Views
2 replies
0 likes
PlanPremiumCountryIndiaDeviceLaptopOperating SystemWindows 10My Question or IssueI cannot see songs in any playlists on the windows app be it to be Today's top hits or RapCaviar, etc. However, I can see them when I am using a web player. I tried re-i...
Plan Premium Country India Device Laptop Operating System Windows 10 My Question or Issue I cannot see songs in any playlists on the windows app be it to be Today's top hits or RapCaviar, et...
Roadie
494 Views
1 replies
0 likes
Ok so here's something that's been on my mind lately; Spotify is an amazing tool that has elevated the music industry into the future as well as evolved how we listen to music in general. But at the same time, it severely lacks basic almost 'common s...
Ok so here's something that's been on my mind lately; Spotify is an amazing tool that has elevated the music industry into the future as well as evolved how we listen to music in general. But at the ...
500 Views
0 replies
1 likes
How on earth is it that this software still doesn't support folder redirections, or the option to forcefully install locally without always attempting to store stuff in the Roaming folder?
How on earth is it that this software still doesn't support folder redirections, or the option to forcefully install locally without always attempting to store stuff in the Roaming folder?
370 Views
0 replies
0 likes
PlanPremiumCountryUS DevicePCOperating SystemWindows 10 My Question or IssueBetween the home network and work, the proxy setting has to be changed. I have a powershell script that updates proxy settings before putting the PC to sleep to travel to or ...
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue Between the home network and work, the proxy setting has to be changed. I have a powers...
Casual Listener
2163 Views
4 replies
1 likes
For the past 3 days I haven't been able to open the spotify app on my computer. A message pops up saying "The Spotify application is not responding". 3 days ago, I was on Spotify and then it just stopped working, said no internet connection even thou...
For the past 3 days I haven't been able to open the spotify app on my computer. A message pops up saying "The Spotify application is not responding". 3 days ago, I was on Spotify and then it just sto...
Composer
1192 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceCustom desktopOperating SystemWindows 10 Pro x64 My Question or IssueSince I received an update a few days ago, hitting the fullscreen player button displays a fullscreen black image. The cursor is visible, but nothing else...
Plan Premium Country USA Device Custom desktop Operating System Windows 10 Pro x64 My Question or Issue Since I received an update a few days ago, hitting the fullscreen player butto...
Roadie
767 Views
1 replies
0 likes
I copied a playlist, but I think that a previous version of the playlist was copied, and now I have lost many songs on that playlist. It has happened many times. I try to copy a certain playlist, but after looking at the copied playlist a moment late...
I copied a playlist, but I think that a previous version of the playlist was copied, and now I have lost many songs on that playlist. It has happened many times. I try to copy a certain playlist, but...
Spotify Star
885 Views
1 replies
0 likes
PlanPremiumCountryUKDevicePCOperating SystemWindows 7 My Question or IssueUntil recently I could Select All of my Liked Songs and when I dragged it would show how many I currently have in that list (8000+). Now, although I still have that amount it o...
Plan Premium Country UK Device PC Operating System Windows 7 My Question or Issue Until recently I could Select All of my Liked Songs and when I dragged it would show how many I curr...
Community Legend
1643 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDevice(Dell)Operating System(Windows 10) My Question or IssueI cannot access Spotify from my work network. As per IT Spotify uses peer to peer networks which are banned at work. Is this the case? Does Spotify really use p...
Plan Premium Country Netherlands Device (Dell) Operating System (Windows 10) My Question or Issue I cannot access Spotify from my work network. As per IT Spotify uses peer to peer ne...
Community Legend
11111 Views
3 replies
0 likes
PlanFreeCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueYesterday I reinstalled Spotify for no reason, after I installed it, all my song from my playlist were gone and when I attempted at playing any song nothing worked, the song...
Plan Free Country England Device PC Operating System Windows 10 My Question or Issue Yesterday I reinstalled Spotify for no reason, after I installed it, all my song from my playlist...
Community Legend
1190 Views
3 replies
0 likes
Discover Weekly doesn't do a good job suggesting music: it's only suggesting **bleep** that doesn't match the music I usually listen to.
Discover Weekly doesn't do a good job suggesting music: it's only suggesting **bleep** that doesn't match the music I usually listen to.
Casual Listener
780 Views
2 replies
0 likes
Plan PremiumCountryUKDeviceSurface book 2Operating SystemWindows 10 My Question or IssueOn both the windows store app and installing seperately my recently played is not changing and hasnt changed for a while, I have reinstalled both versions without...
Plan Premium Country UK Device Surface book 2 Operating System Windows 10 My Question or Issue On both the windows store app and installing seperately my recently played is not...
Casual Listener
658 Views
1 replies
0 likes
