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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 134350 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134350 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50975 Views
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  • 32 likes
  • Windows
  • 50975 Views
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  • 32 likes

List Radio is Infinite but Song Radio is Not?

I just noticed that Rooting a radio station from a List gives infinite songs in that radio station, but rooting a radio station form a single song gives you a finite list. I tried on multiple songs and restarted my device, still one is infinite and t...

  • Roadie
  • I just noticed that Rooting a radio station from a List gives infinite songs in that radio station, but rooting a radio station form a single song gives you a finite list. I tried on multiple songs a...
  • scuzzy1517
  • Casual Listener
  • 1202 Views
  • 2 replies
  • 0 likes
  • Playlist
    Radio
  • 1202 Views
  • 2 replies
  • 0 likes

Spotify just stops playing.

PlanFree/PremiumCountryUnited StatesDeviceGL62M 7RD | MSI LaptopOperating SystemWindows 10My Question or IssueI used to not have this problem but I have no idea what's causing it. Whenever I have Spotify playing and I launch a game that's set to full...

  • Newbie
  • Plan Free/Premium Country United States Device GL62M 7RD | MSI Laptop Operating System Windows 10 My Question or Issue I used to not have this problem but I have no idea what's causing it....
  • 201 Views
  • 0 replies
  • 4 likes
  • 201 Views
  • 0 replies
  • 4 likes

Spotify won't start at all Win 7

PlanPremiumCountry NorwayDevicePCOperating SystemWindows 7 The issue started when i tried updating spotify manual because it always started with the same song which i didn't listen to when i close the application. I had V 1.0.94 (something like that)...

  • Casual Listener
  •   Plan Premium Country  Norway Device PC Operating System Windows 7   The issue started when i tried updating spotify manual because it always started with the same song whic...
  • Sebasty
  • Spotify Star
  • 651 Views
  • 4 replies
  • 1 likes
  • 651 Views
  • 4 replies
  • 1 likes

[Playlist] Artist/albumtitle wrong way around when making playlist

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or Issue When creating a playlist for an album, on PC album name comes first, and then artist name second. On mobile, it's artist first, title second. This makes more sense to me; I wa...

  • Casual Listener
  • Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue  When creating a playlist for an album, on PC album name comes first, and then artist name...
  • 109 Views
  • 0 replies
  • 1 likes
  • 109 Views
  • 0 replies
  • 1 likes

Solved!! Spotify silent and not showing up in Audio Manager

PlanFreeCountry SwedenDeviceDesktop PC with Realtek Hd Audio ManagerOperating System Windows 10 My Question or Issue A few days ago Spotify went silent on my computer. Everything looks fine but no sound. Every other sound source like YouTube or Winam...

  • Casual Listener
  • Plan Free Country  Sweden Device Desktop PC with Realtek Hd Audio Manager Operating System   Windows 10   My Question or Issue  A few days ago Spotify went silent on my...
  • kaithu
  • Casual Listener
  • 528 Views
  • 2 replies
  • 0 likes
  • 528 Views
  • 2 replies
  • 0 likes

Problema com Spotify en Windows 8

PlanPremiumCountry ArgentinaDevicePCOperating SystemWindows 8 My Question or Issue Buenos días, dede hace unos días vengo con un problema con el espotify que tenía instalado en mi PC, me decía que había una actualización pero no la podía instalar, pe...

  • Visitor
  • Plan Premium Country  Argentina Device PC Operating System Windows 8    My Question or Issue  Buenos días, dede hace unos días vengo con un problema con el espotify que ...
  • 435 Views
  • 0 replies
  • 0 likes
  • 435 Views
  • 0 replies
  • 0 likes

Solved!! Can't Search Downloaded Songs on Spotify for Windows (Desktop & UWP App) When Offline Mode Activated

PlanPremiumCountryIndonesiaDeviceLaptop Lenovo CPU AMD E-350, RAM 4 GBOperating SystemWindows 10 64 bit version 1803 build 17134.523 My Question or Issue Is it possible to search downloaded songs in Spotify for Windows (Desktop or UWP App) when Offli...

  • Casual Listener
  • Plan Premium Country Indonesia Device Laptop Lenovo CPU AMD E-350, RAM 4 GB Operating System Windows 10 64 bit version 1803 build 17134.523   My Question or Issue   Is it possibl...
  • m_ariefhidayat
  • Casual Listener
  • 232 Views
  • 1 replies
  • 1 likes
  • 232 Views
  • 1 replies
  • 1 likes

Spotify could not start (error code: 1305)

PlanFamily Premium Country Indonesia Device(Laptop/computer) Operating System(Windows 10 My Question or IssueHow to fix this error? The dialogue doesn't give any other explanation other than error code: 1305

  • Newbie
  • Plan Family Premium   Country  Indonesia   Device (Laptop/computer)   Operating System (Windows 10   My Question or Issue How to fix this error? The dialogue doe...
  • 357 Views
  • 0 replies
  • 0 likes
  • Error
  • 357 Views
  • 0 replies
  • 0 likes

Spotify not working

PlanFreeCountryRomania DevicePCWindows 10 My Question or Issue It doesn't play any playlist and it says that "Spotify can't play this right now. If you have the file on your computer you can import it." I tried to reinstall it, restarted my pc and i ...

  • Newbie
  • Plan Free Country Romania   Device PC Windows 10   My Question or Issue  It doesn't play any playlist and it says that "Spotify can't play this right now. If you have the fil...
  • Billy-J
  • Spotify Star
  • 210 Views
  • 1 replies
  • 1 likes
  • 210 Views
  • 1 replies
  • 1 likes

Spotify on Desktop not connecting to other devices

PlanPremiumCountry AustraliaDeviceDell XPS 15, Galaxy S8Operating SystemWindows 10 My Question or Issue Recently Spotify on my laptop stopped connecting to my other devices, meaning I can't control music from my phone. It also stopped showing up as a...

  • Newbie
  • Plan Premium Country  Australia Device Dell XPS 15, Galaxy S8 Operating System Windows 10   My Question or Issue  Recently Spotify on my laptop stopped connecting to my other...
  • Neonis
  • Casual Listener
  • 703 Views
  • 2 replies
  • 0 likes
  • 703 Views
  • 2 replies
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64Bit version for Windows Desktops

Title, Seriously. If you can make a 64 bit Mac version you can make one for Windows. I'm tired of having an app that dies after 4 seconds of inactivity. I'm sick of having an app that crashes constantly without any information. This is 2019, a larger...

  • Newbie
  • Title, Seriously. If you can make a 64 bit Mac version you can make one for Windows. I'm tired of having an app that dies after 4 seconds of inactivity. I'm sick of having an app that crashes constan...
  • 4623 Views
  • 0 replies
  • 72 likes
  • 4623 Views
  • 0 replies
  • 72 likes

Artist & Song Radio "Follow" removal

Spotify Premium, Web Player, iOS and AndroidI have recently found that the "FOLLOW" feature has been removed for both Artist Radio and Song Radio functions. I was actually showing a friend your neat features compared to your competitors, and to my ut...

  • Regular
  • Spotify Premium, Web Player, iOS and Android I have recently found that the "FOLLOW" feature has been removed for both Artist Radio and Song Radio functions. I was actually showing a friend your n...
  • 400 Views
  • 0 replies
  • 3 likes
  • Artist Radio
    follow
    song radio
  • 400 Views
  • 0 replies
  • 3 likes

Spotify on Windows 10 with Language English UK

PlanPremiumCountry UK DeviceSurface LaptopOperating System Windows 10 My Question or IssueSpotify works well with Cortana voice control when I set my language in Windows 10 to English US. However when I set it to English UK it does not work. Any idea...

  • Casual Listener
  •   Plan Premium Country UK   Device Surface Laptop Operating System  Windows 10   My Question or Issue Spotify works well with Cortana voice control when I set my langua...
  • xxiainxx
  • Casual Listener
  • 253 Views
  • 1 replies
  • 0 likes
  • cortana integration
    Windows 10
  • 253 Views
  • 1 replies
  • 0 likes

Private playlists not private

Hi, so i just made a new private playlist, and ive never had this problem before. I was listening to it, not in private mode, but the playlist itself was private and my friend texted and told me he was able to see it, and he showed me how he could cl...

  • Casual Listener
  • Hi, so i just made a new private playlist, and ive never had this problem before. I was listening to it, not in private mode, but the playlist itself was private and my friend texted and told me he w...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

Music feed stops playing when my screen goes in standby.

PlanPremiumCountryFranceDeviceLenovo Laptop PC (2015)Operating SystemWindows 10 64 bits Home v 1809. My Question or IssueMy spotify music feed stops playing when my screen (and only the screen, not the entire computer) goes in standby.When I increase...

  • Newbie
  • Plan Premium Country France Device Lenovo Laptop PC (2015) Operating System Windows 10 64 bits Home v 1809.   My Question or Issue My spotify music feed stops playing when my screen (a...
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

Wrong Artist linked in a song (Joji/Shamana - Besidju)

Country The NetherlandsOperating SystemWindows 10 Issue:If you search for the song Besidju by Shamana and Joji and click on the featured artist(Joji) it links to the wrong artist. It links to the wrong Joji, the Joji it should be linked to is this on...

  • Casual Listener
  •   Country   The Netherlands Operating System Windows 10   Issue: If you search for the song Besidju by Shamana and Joji and click on the featured artist(Joji) it link...
  • 291 Views
  • 0 replies
  • 1 likes
  • Artist issues
    Issues
    link
    wrong artist
  • 291 Views
  • 0 replies
  • 1 likes

"Create New Station" disappeared?

PlanPremiumCountry USADeviceDell XPS 13Operating SystemWindows 10 My Question or IssueIn a recent update my "Create New Station" tab disappeared. I still have my radio available with the stations I previously created, but I can't create new ones. I c...

Spotify Radio.PNG
  • Casual Listener
  • Plan Premium Country  USA Device Dell XPS 13 Operating System Windows 10   My Question or Issue In a recent update my "Create New Station" tab disappeared. I still have my radio a...
  • RoxaneLapa
  • Casual Listener
  • 1834 Views
  • 4 replies
  • 4 likes
  • Premium
    Radio
    Windows
  • 1834 Views
  • 4 replies
  • 4 likes

Syncing local files to mobile

PlanPremiumDeviceiPhone 8Operating SystemiOS 13, Windows 10 My Question or Issue Spotify's back end changes continue to cripple the last, problem-free (for core functionality) version of the Windows client (0.9.15 from 2014) so it looks like I may be...

  • Roadie
  • Plan Premium Device iPhone 8 Operating System iOS 13, Windows 10   My Question or Issue  Spotify's back end changes continue to cripple the last, problem-free (for core functionalit...
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
  • 0 replies
  • 0 likes

Keyboard shortcuts not working with spotify.

I have a keyboard with play/pause , skip track and previous track buttons. None of them work with spotify even while I am I have the spotify app open. How can I get them to work? These buttons do not work with spotify on any keyboard with them.

  • Newbie
  • I have a keyboard with play/pause , skip track and previous track buttons. None of them work with spotify even while I am I have the spotify app open. How can I get them to work? These buttons do not...
  • Anttica
  • Newbie
  • 2515 Views
  • 1 replies
  • 0 likes
  • 2515 Views
  • 1 replies
  • 0 likes

Solved!! Audio streaming through external soundcard

PlanPremiumCountry RomaniaDeviceAsus ROG G56jk upgraded to 8GB ram with 1tb HDD 7200 RPM and i7 4710HQ processorOperating System(Windows 10) My Question or IssueHello Spotify community. I have a big issue with my app. Usually it didn't happen so ofte...

  • Casual Listener
  • Plan Premium Country  Romania Device Asus ROG G56jk upgraded to 8GB ram with 1tb HDD 7200 RPM and i7 4710HQ processor Operating System (Windows 10)   My Question or Issue Hello ...
  • grigu69
  • Casual Listener
  • 4002 Views
  • 4 replies
  • 0 likes
  • streaming
  • 4002 Views
  • 4 replies
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