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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1619 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145388 Views

83 replies

27 likes

  • 145388 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130279 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10971 Views

1 replies

6 likes

  • 10971 Views
  • 1 replies
  • 6 likes

Spotify Connect keeps disconneting

PlanPremiumCountryDenmarkDeviceDesktop and IPhoneOperating SystemWindows 10, IOS 10 My Question or IssueWhen playing from my desktop or IPhone, Spotify disconnects and disappears from availible devices after a few minutes. If i leave it, it automatic...

Regular

Plan Premium Country Denmark Device Desktop and IPhone Operating System Windows 10, IOS 10   My Question or Issue When playing from my desktop or IPhone, Spotify disconnects and disapp...

272 Views

0 replies

0 likes

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Solved!!Superuser Contribution Songs won't play with sound settings at 384000 Hz

Plan - PremiumUnited States Device - Custom PC Sound Card - Creative Sound Blaster AE-5Operating System - Windows 10 (1903) Issue/bug (?) More wanted to bring this up as not sure if anyone else has this issue or a work around. I noticed when I did 32...

Casual Listener

Plan - Premium United States   Device - Custom PC  Sound Card - Creative Sound Blaster AE-5 Operating System - Windows 10 (1903)   Issue/bug (?)   More wanted t...

zembjgoftwcut3bkbg50

Casual Listener

42144 Views

21 replies

9 likes

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  • 21 replies
  • 9 likes

Solved!! So after this baffling update, what's the best way to....

PlanPremiumCountryUKDeviceDesktop, AndroidOperating SystemWindows 7, Android... latest? I dunno. My Question or Issue How do I play all my saved tracks from one artist? Last week, I could simply browse to that artist in the library and click "play." ...

Casual Listener

Plan Premium Country UK Device Desktop, Android Operating System Windows 7, Android... latest? I dunno.   My Question or Issue   How do I play all my saved tracks from one artist...

mkvs

Casual Listener

1905 Views

13 replies

2 likes

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Solved!! How to play liked songs that aren't in my playlist

I listen to alot of music and create my own playlists. When I hear a new song that I like, I add it to "my liked songs" hopefully to also add it in the future to one of my playlists. By now I have a lot of playlist and alot of liked songs. Some of li...

Casual Listener

I listen to alot of music and create my own playlists. When I hear a new song that I like, I add it to "my liked songs" hopefully to also add it in the future to one of my playlists. By now I have a ...

fbk3tm

Regular

4648 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Spotify only plays one song then stops

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or Issue I have had Spotify premium for more than a year, and recently (the past two weeks or so) I've been having an issue where I will play one song in a playlist...

Casual Listener

Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue   I have had Spotify premium for more than a year, and recently (the past ...

mingthenursiles

Visitor

14589 Views

4 replies

0 likes

bug
only playing one song
Playback issues
Windows
  • 14589 Views
  • 4 replies
  • 0 likes

Recent update

PlanFreeCountry DevicePCOperating SystemWindows 10 My Question or IssueRevert update. In last week i havent seen worse so called "updates" than in my entire life. Why update removes good features? First artists got sorted on followed and not, I would...

Newbie

Plan Free Country   Device PC Operating System Windows 10   My Question or Issue Revert update. In last week i havent seen worse so called "updates" than in my entire life. Why up...

pfcjoshuag

Casual Listener

786 Views

3 replies

8 likes

  • 786 Views
  • 3 replies
  • 8 likes

Superuser Contribution Library View - Artists

My Question or Issue.. hi - i've recently started having problems with my Spotify Library. This issue effects all platforms: Windows, Browser and Android. When I choose the 'Your Library: Artist View' I only get a partial list of the Artists in my Li...

Regular

My Question or Issue..   hi - i've recently started having problems with my Spotify Library. This issue effects all platforms: Windows, Browser and Android. When I choose the 'Your Library: Ar...

Katerina

Spotify Legend

2508 Views

10 replies

3 likes

  • 2508 Views
  • 10 replies
  • 3 likes

Music not showing up after multiple clean installs

I only have like 1.2K songs saved, and on the webapp it shows every single one of them, however when I attempt to run my desktop app it only shows my local files, no matter how many times i've clean installed. Is there a cache I need to delete or smt...

Casual Listener

I only have like 1.2K songs saved, and on the webapp it shows every single one of them, however when I attempt to run my desktop app it only shows my local files, no matter how many times i've clean ...

Sebasty

Community Legend

712 Views

3 replies

0 likes

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  • 3 replies
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Unable to show favorites track in my library

PlanPremiumCountryCzech Rep.DeviceHP spectre x360Operating SystemWindows 10 Pro My Question or IssueIn a web player or in Android app you can open list of favorited tracks in a library. Unfortunatelly I can't found this functionality in Windows App. ...

Newbie

Plan Premium Country Czech Rep. Device HP spectre x360 Operating System Windows 10 Pro   My Question or Issue In a web player or in Android app you can open list of favorited tracks in...

250 Views

0 replies

0 likes

  • 250 Views
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  • 0 likes

Friend feed not refreshing

PlanFreeCountryItalyDeviceAsus ROG GL703Operating SystemW10 My Question or IssueMy friend feed is not refreshing

Casual Listener

Plan Free Country Italy Device Asus ROG GL703 Operating System W10   My Question or Issue My friend feed is not refreshing

FabbioV

Casual Listener

705 Views

4 replies

2 likes

Friend Feed
  • 705 Views
  • 4 replies
  • 2 likes

Discover Weekly didn't update

PlanPremiumCountryBrazilDevicesWindows 10 Laptop, Windows 10 Desktop and Samsung S9 Operating SystemWindows 10 & Android 8 My Question or IssueI tried to update or remove my Discover Weekly picture in so many ways, unfollowing the playlist, logging o...

Casual Listener

Plan Premium Country Brazil Devices Windows 10 Laptop, Windows 10 Desktop and Samsung S9   Operating System Windows 10 & Android 8   My Question or Issue I tried to update or...

566 Views

0 replies

0 likes

Discoverweekly
Update
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Spotify mutes while using my headphone's microphone

PlanPremiumCountryU.S.ADeviceWindows PCOperating SystemWindows 10 My Question or IssueI have noticed that whenever my computer is using my microphone (in a Discord call, when switching audio playback devices, etc.) Spotify still plays but has no soun...

Newbie

Plan Premium Country U.S.A Device Windows PC Operating System Windows 10   My Question or Issue I have noticed that whenever my computer is using my microphone (in a Discord call, when...

539 Views

0 replies

0 likes

  • 539 Views
  • 0 replies
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"Popular" section of artist page

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 7 My Question or IssueI asked this before and it seems like such a no brainer I can't believe I have to ask it again after all this time: Why is the section called "Popular," which would imply ...

Roadie

Plan Premium Country USA Device Laptop Operating System Windows 7   My Question or Issue I asked this before and it seems like such a no brainer I can't believe I have to ask it again ...

MaxieWoxy

Roadie

2614 Views

2 replies

0 likes

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music cuts out partually though track plays artist that im not liking/following

Planfamily (other ppl on the plan rarely use it)CountryaustraliaDevicePC (desktop) and on samsung galaxy S9+Operating System(windows 10 64bit spotify app from windows store) and android phone My Question or Issueit only just started happening (about ...

Casual Listener

Plan family (other ppl on the plan rarely use it) Country australia Device PC (desktop) and on samsung galaxy S9+ Operating System (windows 10 64bit spotify app from windows store) and android...

kylin

Regular

998 Views

1 replies

1 likes

Android
PC
Samsung galaxy S9+
Windows
  • 998 Views
  • 1 replies
  • 1 likes

Spotify Connection to Sonos Speakers fails - but not a Sonos Problem

Hello!In my case, my devices are displayed correctly in the spotify connect. But the connection fails!On the web player and my Iphone device it works. After reinstalling the application everything works once. After restarting, Spotify is again not ab...

Newbie

Hello! In my case, my devices are displayed correctly in the spotify connect. But the connection fails! On the web player and my Iphone device it works. After reinstalling the application everythin...

Majestik

Casual Listener

644 Views

2 replies

2 likes

  • 644 Views
  • 2 replies
  • 2 likes

Songs playlist will not sync/update on Windows

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue Hi there, Spoitfy community. I'm really at a loss here with this issue. I've come across a few songs that I've saved (via the plus button under the album art) and I have to ...

Newbie

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue   Hi there, Spoitfy community.   I'm really at a loss here with this issue. I've come...

299 Views

0 replies

1 likes

  • 299 Views
  • 0 replies
  • 1 likes

Playlist description is caching on desktop app

DeviceDell UltrabookOperating SystemWindows 10 My Question or IssueChanging a playlist description seems to update the description on other devices (thus, the server I guess). However, no change is reflected on the desktop app. I waited days because ...

Newbie

Device Dell Ultrabook Operating System Windows 10   My Question or Issue Changing a playlist description seems to update the description on other devices (thus, the server I guess). Howeve...

305 Views

0 replies

1 likes

  • 305 Views
  • 0 replies
  • 1 likes

All of a sudden can't move tracksin playlist!!!!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MaxieWoxy

Roadie

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

[Web Player] Advertisement systematically freezing the player

Whenever an advertisement is played, the operative system (in my case Firefox) blocks the tab with the message "A web page is slowing down your browser"; after that the page stops working and I need to restart Spotify (even refreshing won´t work).

Casual Listener

Whenever an advertisement is played, the operative system (in my case Firefox) blocks the tab with the message "A web page is slowing down your browser"; after that the page stops working and I need ...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
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Spotify Connect stop working

Hello! Faced such a problem. Devices are not displayed in the spotify connect. On the web player and android device everything is fine. And on the laptop is an empty menu. It is strange that after reinstalling the application everything works like a ...

Newbie

Hello! Faced such a problem. Devices are not displayed in the spotify connect. On the web player and android device everything is fine. And on the laptop is an empty menu. It is strange that after re...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes