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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137259 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 137259 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53503 Views
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  • 33 likes
  • Windows
  • 53503 Views
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  • 33 likes

Search function - not working on my Microsoft windows phone - rest of functions working

PlanPremiumCountryUnited Kingdom DeviceMicrosoft Windows phoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Premium Country United Kingdom   Device Microsoft Windows phone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 137 Views
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  • 0 likes
  • 137 Views
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Spotify on Windows dosn't work

Operating SystemWindows 10 My Question or IssueA few days ago I have problems with the app, it does not play some songs and I have uninstalled and installed it and it is still the same, now the empty playlists appear, but in the cellphone I can play ...

  • Newbie
  •  Operating System Windows 10   My Question or Issue A few days ago I have problems with the app, it does not play some songs and I have uninstalled and installed it and it is still the ...
  • Bittencourt
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
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Desktop Bug

PlanPremiumCountryUnited States DeviceSelf-Built DesktopOperating SystemWindows 10 My Question or IssueWhen i use my keyboard (Next song) button the songs overlap and when i pause the song, a song is still playing through Spotify. The only way i can ...

  • Newbie
  • Plan Premium Country United States   Device Self-Built Desktop Operating System Windows 10   My Question or Issue When i use my keyboard (Next song) button the songs overlap and ...
  • Bittencourt
  • Spotify Star
  • 257 Views
  • 1 replies
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  • bug
  • 257 Views
  • 1 replies
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Radioboss integration

PlanFreeCountryItaly DevicePCOperating SystemWindows 10 My Question or Issue Someone knows if Spotify will add the possibility to stream from W10 app to Radioboss?

  • Newbie
  • Plan Free Country Italy   Device PC Operating System Windows 10   My Question or Issue    Someone knows if Spotify will add the possibility to stream from W10 app to R...
  • Bittencourt
  • Spotify Star
  • 737 Views
  • 1 replies
  • 2 likes
  • Windows
  • 737 Views
  • 1 replies
  • 2 likes

Solved!! Interface in Hebrew

PlanPremiumCountry IsraelDevicePC My Question or Issue Hey I have a small question. I'm from Israel and using spotify a lot, especially in my P.C. I don't mind the English UI but it cab be so nice to have Interface in my own language. I saw couple of...

  • Casual Listener
  • Plan Premium Country  Israel Device PC   My Question or Issue  Hey I have a small question.  I'm from Israel and using spotify a lot, especially in my P.C. I don't mind th...
  • OneByBoo
  • Community Legend
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

Local Files - Only some of the files are displaying.

PlanPremiumCountry EnglandDeviceDesktop PCOperating SystemWindows 10My Question or Issue I have approx. 140 .mp3 Files in my Drive in a folder called Spotify. I've set only this folder to be the source file for the local files. Only 52 songs are show...

  • Newbie
  • Plan Premium Country  England Device Desktop PC Operating System Windows 10 My Question or Issue  I have approx. 140 .mp3 Files in my 😧 Drive in a folder called Spotify.&nb...
  • OneByBoo
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • local files
  • 310 Views
  • 1 replies
  • 0 likes

Why won't Spotify import my playlist?

I have a folder of music on my laptop that I've had for years. I learned that you can upload the music folders on your laptop into playlists on Spotify through the desktop app version of Spotify by using local files. I tried that and the songs won't ...

  • Newbie
  • I have a folder of music on my laptop that I've had for years. I learned that you can upload the music folders on your laptop into playlists on Spotify through the desktop app version of Spotify by u...
  • OneByBoo
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
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Issue with spotify working after loosing the premium subscription

PlanFree/PremiumCountry PortugalDeviceDesktopOperating SystemWindows 10 My Question or Issue:i am reporting this to you, because my account of spotify when my premium subscription endend, started having this issues like it wont start and load any mus...

  • Newbie
  • Plan Free/Premium Country  Portugal Device Desktop Operating System Windows 10   My Question or Issue: i am reporting this to you, because my account of spotify when my premium s...
  • OneByBoo
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

How do I Block / Hide artists w/ Premium on Android & Windows?

I saw in a news article that Spotify was getting this feature and it was slowlyl being rolled out. Articles said to click the 3 dot button and then Block / Hide. Its not there. I cannot seem to find it anywhere on the desktop app or on the Android ap...

  • Regular
  •   I saw in a news article that Spotify was getting this feature and it was slowlyl being rolled out. Articles said to click the 3 dot button and then Block / Hide. Its not there. I cannot seem ...
  • OneByBoo
  • Community Legend
  • 10851 Views
  • 5 replies
  • 5 likes
  • 10851 Views
  • 5 replies
  • 5 likes

Solved!! Spotify not working on my desktop and web player

PlanPremiumCountrySingaporeDeviceComputerOperating SystemWindows 10 Home My Issue Hi, I have no idea why I can use spotify on my desktop, even web player isn't accessible for me. I've reinstalled spotify and restarted my computer multiple times. I've...

  • Casual Listener
  • Plan Premium Country Singapore Device Computer Operating System Windows 10 Home   My Issue  Hi, I have no idea why I can use spotify on my desktop, even web player isn't accessibl...
  • BANGXY
  • Casual Listener
  • 1291 Views
  • 2 replies
  • 2 likes
  • 1291 Views
  • 2 replies
  • 2 likes

Solved!! New User

Plan PremiumCountry USA Device (Desktop PC)Operating System (Windows 7) My Question or Issue - I'm a fairly long time Pandora user and finally thought I would give Spotify a try (they offered a pretty good deal combining their Premium service with Hu...

  • Visitor
  • Plan Premium Country  USA   Device (Desktop PC) Operating System (Windows 7)   My Question or Issue - I'm a fairly long time Pandora user and finally thought I wou...
  • user-removed
  • Not applicable
  • 614 Views
  • 10 replies
  • 0 likes
  • 614 Views
  • 10 replies
  • 0 likes

Solved!! Cant play any new songs from Spotify and Release Radar is blank

Plan and version info listed belowPlanFree/Premium Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Starting about a week ago My release radar would show that it is empty. If I go to play.spotify in my browser the songs ar...

  • Regular
  •   Plan and version info listed below Plan Free/Premium   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Starting about a week a...
  • jlestudios
  • Regular
  • 891 Views
  • 2 replies
  • 1 likes
  • 891 Views
  • 2 replies
  • 1 likes

Spotify status on Discord

PlanFreeCountry ItalyDevice(ASUS X540S)Operating System(Windows 10) My Question or IssueI no longer see the Spotify status showing which song I'm listening to on my computer on Discord. It does work when I'm listening to Spotify from my phone though....

  • Regular
  • Plan Free Country  Italy Device (ASUS X540S) Operating System (Windows 10)   My Question or Issue I no longer see the Spotify status showing which song I'm listening to on my co...
  • Brunelicia
  • Community Legend
  • 565 Views
  • 3 replies
  • 0 likes
  • 565 Views
  • 3 replies
  • 0 likes

[Windows] Spotify pauses / stops by itself every 1-2 second.

PlanPremiumCountryNorwayDeviceWindows 10 desktopOperating SystemWindows 10 My Question or IssueSpotify keeps pausing 1-2 seconds after i press play.It won't play a song for more than 1-2 second before pausing itself.I have tried to sign out of all de...

  • Music Fan
  • Plan Premium Country Norway Device Windows 10 desktop Operating System Windows 10   My Question or Issue Spotify keeps pausing 1-2 seconds after i press play. It won't play a song for...
  • Loxer
  • Spotify Star
  • 1568 Views
  • 3 replies
  • 0 likes
  • pausing
    stopping
    Windows
  • 1568 Views
  • 3 replies
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Superuser Contribution Desktop App isn't working properly!

Hi there,Recently in the past week or so certain functionality of my desktop app doesnt seem to be working and I dont know the reason behind it.New playlists in which I create are not updating properly with the songs. For example my new playlist in w...

  • Casual Listener
  • Hi there, Recently in the past week or so certain functionality of my desktop app doesnt seem to be working and I dont know the reason behind it. New playlists in which I create are not updating pr...
  • Jemi
  • Spotify Legend
  • 730 Views
  • 4 replies
  • 2 likes
  • 730 Views
  • 4 replies
  • 2 likes

[Desktop] Shuffle in playlists can't be deactivated

How is it, that even though I have Spotify premium, I can't listen to a specific song through clicking on it in the desktop app (Windows 10)? When I double click on a song, another one starts. When I just hit play to start the playlist from top to bo...

  • Newbie
  • How is it, that even though I have Spotify premium, I can't listen to a specific song through clicking on it in the desktop app (Windows 10)? When I double click on a song, another one starts. When I...
  • AcousticGrover
  • Gig Goer
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

How do I split sessions between desktop and mobile?

PlanPremium CountryNorway Device(Motorola Moto G6 Plus) Operating System(Android Oreo, Windows 10) My Question or Issue Hi! My question is how do I split sessions between my PC and my phone so that I can listen to one thing on desktop and another thi...

  • Roadie
  • Plan Premium   Country Norway   Device (Motorola Moto G6 Plus)   Operating System (Android Oreo, Windows 10)   My Question or Issue   Hi! My question is ho...
  • AcousticGrover
  • Gig Goer
  • 611 Views
  • 1 replies
  • 0 likes
  • 611 Views
  • 1 replies
  • 0 likes

Spotify is skipping through all of my songs

PlanStudent PremiumOperating SystemWindows 10 My Question or Issue My spotify is skipping though all of my songs on the playlist when I try to play a specific song or playlist. I will click on a song and it thinks about it for a few seconds then skip...

  • Newbie
  • Plan Student Premium Operating System Windows 10  My Question or Issue  My spotify is skipping though all of my songs on the playlist when I try to play a specific song or playlist. I ...
  • AcousticGrover
  • Gig Goer
  • 3596 Views
  • 1 replies
  • 1 likes
  • 3596 Views
  • 1 replies
  • 1 likes

Solved!! I can't do anything on spotify.

So any playlist are just empty (also public playlist and playlist from other users).On the screenshot the app is in french but it says : 'Start adding some songs' (so the playlist is empty). I've tried a clean reinstall.I've tried to disable software...

  • Casual Listener
  • So any playlist are just empty (also public playlist and playlist from other users). On the screenshot the app is in french but it says : 'Start adding some songs' (so the playlist is empty). &nbsp...
  • teeeff
  • Casual Listener
  • 2856 Views
  • 7 replies
  • 0 likes
  • 2856 Views
  • 7 replies
  • 0 likes

When I save music on my phone, it is not there when I use my PC.

PlanPremiumCountryGermanyDeviceDesktop PC with Windows 10 and Samsung S8 My Question or Issue When I save songs on my phone, I can later access them again under my saved songs, however the songs are not saved on my PC. When I save a song on my PC, it...

  • Casual Listener
  • Plan Premium Country Germany Device Desktop PC with Windows 10 and Samsung S8     My Question or Issue     When I save songs on my phone, I can later access them ...
  • muyuu
  • Casual Listener
  • 217 Views
  • 1 replies
  • 1 likes
  • 217 Views
  • 1 replies
  • 1 likes