Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83707 Views

40 replies

68 likes

  • 83707 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

793811 Views

503 replies

64 likes

  • 793811 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23459 Views

25 replies

7 likes

  • 23459 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3045 Views

0 replies

4 likes

  • 3045 Views
  • 0 replies
  • 4 likes

Can no longer see how many Liked Songs I have

PlanPremiumCountryUKDevicePCOperating SystemWindows 7 My Question or IssueUntil recently I could Select All of my Liked Songs and when I dragged it would show how many I currently have in that list (8000+). Now, although I still have that amount it o...

Casual Listener

Plan Premium Country UK Device PC Operating System Windows 7   My Question or Issue Until recently I could Select All of my Liked Songs and when I dragged it would show how many I curr...

Sebasty

Community Legend

1650 Views

1 replies

0 likes

  • 1650 Views
  • 1 replies
  • 0 likes

Spotify peer to peer

PlanPremiumCountryNetherlandsDevice(Dell)Operating System(Windows 10) My Question or IssueI cannot access Spotify from my work network. As per IT Spotify uses peer to peer networks which are banned at work. Is this the case? Does Spotify really use p...

Casual Listener

Plan Premium Country Netherlands Device (Dell) Operating System (Windows 10)   My Question or Issue I cannot access Spotify from my work network. As per IT Spotify uses peer to peer ne...

Sebasty

Community Legend

11154 Views

3 replies

0 likes

  • 11154 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify completely died

PlanFreeCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueYesterday I reinstalled Spotify for no reason, after I installed it, all my song from my playlist were gone and when I attempted at playing any song nothing worked, the song...

Casual Listener

Plan Free Country England Device PC Operating System Windows 10   My Question or Issue Yesterday I reinstalled Spotify for no reason, after I installed it, all my song from my playlist...

Petya

Community Legend

1208 Views

3 replies

0 likes

  • 1208 Views
  • 3 replies
  • 0 likes

Improve discover weekly. This is what it looks like now

Discover Weekly doesn't do a good job suggesting music: it's only suggesting **bleep** that doesn't match the music I usually listen to.

Roadie

  Discover Weekly doesn't do a good job suggesting music:   it's only suggesting **bleep** that doesn't match the music I usually listen to.

Pep

Casual Listener

795 Views

2 replies

0 likes

  • 795 Views
  • 2 replies
  • 0 likes

Recently played not changing

Plan PremiumCountryUKDeviceSurface book 2Operating SystemWindows 10 My Question or IssueOn both the windows store app and installing seperately my recently played is not changing and hasnt changed for a while, I have reinstalled both versions without...

Casual Listener

Plan  Premium Country UK Device Surface book 2 Operating System Windows 10   My Question or Issue On both the windows store app and installing seperately my recently played is not...

morgan2001b

Casual Listener

661 Views

1 replies

0 likes

Windows 10
  • 661 Views
  • 1 replies
  • 0 likes

Can't add songs to playlist on DeskTop

PlanPremiumCountryUK DeviceWindows 10 Laptop and Android PhoneOperating SystemWindows 10Hi, I'm unable to add tracks to my playlist since 13/09/2019. When i do it on my desktop, and try and drag a track in, i get the stop/prohibition sign and when i ...

Casual Listener

Plan Premium Country UK   Device Windows 10 Laptop and Android Phone Operating System Windows 10 Hi,   I'm unable to add tracks to my playlist since 13/09/2019. When i do it on m...

FMI

Casual Listener

3253 Views

2 replies

0 likes

  • 3253 Views
  • 2 replies
  • 0 likes

Spotify Does Not Open

PlanPremiumMy Question or IssueHello,Up until a few months ago, the Spotify Player (Windows 10) was working fine. However, now when I try to open it, nothing happens. There are no tasks with "Spotify" in it running in the Task Manager.I have already ...

Newbie

Plan Premium My Question or Issue Hello, Up until a few months ago, the Spotify Player (Windows 10) was working fine. However, now when I try to open it, nothing happens. There are no tasks with ...

625 Views

0 replies

0 likes

not opening
player
Spotify
Windows
  • 625 Views
  • 0 replies
  • 0 likes

Home - Resting State EP Unavailable. Why?

PlanPremiumOperating SystemWindows 10, android 5.0 My Question or IssueWhy is the EP Resting State by Home unavailble for listening? I know spotify has these tracks, but for some reason I can't play them. Why? https://open.spotify.com/playlist/0kD4DB...

Regular

Plan Premium Operating System Windows 10, android 5.0   My Question or Issue Why is the EP Resting State by Home unavailble for listening? I know spotify has these tracks, but for some rea...

eltoch

Composer

2949 Views

3 replies

2 likes

  • 2949 Views
  • 3 replies
  • 2 likes

spotify non funziona pc

salve, spotify è da un po di tempo che non funziona più nel mio pc. se seleziono una canzone non suona. ho gia provato a disinstallare e reinstallare spotify, ma non funziona lo stesso. le canzoni non suonano. la canzone va in "play" ma non esce alcu...

Visitor

salve, spotify è da un po di tempo che non funziona più nel mio pc. se seleziono una canzone non suona. ho gia provato a disinstallare e reinstallare spotify, ma non funziona lo stesso. le canzoni no...

691 Views

0 replies

0 likes

  • 691 Views
  • 0 replies
  • 0 likes

Spotify bugging in Windows

PlanPremiumCountryDenmarkDeviceDesktop and Samsung Galaxy S8Operating SystemWindows 10 and Android 9 Pie My Question or IssueSo, Spotify is working perfectly fine on my phone but I have shared its details here just in case it's helpful. The problem i...

Casual Listener

Plan Premium Country Denmark Device Desktop and Samsung Galaxy S8 Operating System Windows 10 and Android 9 Pie   My Question or Issue So,  Spotify is working perfectly fine on my...

Jacob

Community Legend

1403 Views

3 replies

0 likes

  • 1403 Views
  • 3 replies
  • 0 likes

Spotify adding pre-ordered songs that I keep removing

My Question or IssueSo few days ago I pre-ordered a playlist and now that it's released bunch of playlist songs were added to my liked playlist and that's fine, but there's some songs I don't want and whenever I unlike them they get added back.I pre-...

Casual Listener

My Question or Issue So few days ago I pre-ordered a playlist and now that it's released bunch of playlist songs were added to my liked playlist and that's fine, but there's some songs I don't want ...

o9jv6d-_6743h

Casual Listener

1251 Views

2 replies

1 likes

  • 1251 Views
  • 2 replies
  • 1 likes

'Playlist Radio based on ....' Like/Dislike - Something went wrong Error

PlanPremium CountryUnited States DeviceiPhone 7 Operating SystemWindows 10 My Question or IssueI'm noticing an issue with my mobile app for iPhone. Being an avid user for finding new music, I often go to the last song on my playlist then skip the son...

Visitor

Plan Premium   Country United States   Device iPhone 7   Operating System Windows 10   My Question or Issue I'm noticing an issue with my mobile app for iPhone. ...

eltoch

Composer

855 Views

1 replies

0 likes

  • 855 Views
  • 1 replies
  • 0 likes

Spotify search doesn't index all offline songs

PlanPremiumCountry DeviceWindows, Android and iOS My Question or IssueSo I have spotify Premium and I've downloaded some playlists for offline use. But whenever I try to find a song that I've downloaded to add to my queue, most of the time it doesn't...

Visitor

Plan Premium Country   Device Windows, Android and iOS   My Question or Issue So I have spotify Premium and I've downloaded some playlists for offline use. But whenever I try to fin...

574 Views

0 replies

0 likes

  • 574 Views
  • 0 replies
  • 0 likes

Spotify adding random playlists

PlanFreeCountryItalyOperating SystemWindows 10 My Question or IssueSpotify keeps on saving random playlist to my account. Usually it adds like 4 playlists once a week or so..Now, it's been a while since I used my computer (like a month), and I just o...

Regular

Plan Free Country Italy Operating System Windows 10   My Question or Issue Spotify keeps on saving random playlist to my account.  Usually it adds like 4 playlists once a week or...

Emilia_8

Community Legend

931 Views

3 replies

1 likes

  • 931 Views
  • 3 replies
  • 1 likes

Solved!! When ı am open Spotify Windows(Desktop), my pc freezes

PlanFreeCountryTurkeyDeviceLaptopOperating SystemWindows 10 My Question or IssueWhen ı open Spotify, ı can't use my pc. Everything freezes. I've been having this problem for a day.

Regular

Plan Free Country Turkey Device Laptop Operating System Windows 10   My Question or Issue When ı open Spotify, ı can't use my pc. Everything freezes. I've been having this problem...

Jacob

Community Legend

1468 Views

9 replies

0 likes

Desktop
Windows 10
  • 1468 Views
  • 9 replies
  • 0 likes

Can't find Spotify on McAfee firewall [Windows 10]

PlanPremiumCountryU.S. DeviceiPhone7/Dell LaptopOperating SystemWindows 10 My Question or IssueI've been having problems getting my local files from my laptop spotify synced to my iPhone spotify. I think I've found the problem though. I'm pretty sure...

Visitor

Plan Premium Country U.S.   Device iPhone7/Dell Laptop Operating System Windows 10   My Question or Issue I've been having problems getting my local files from my laptop spotify ...

1049 Views

0 replies

1 likes

  • 1049 Views
  • 0 replies
  • 1 likes

Spotify won't open

Recently, I have been experiencing problems opening Spotify program, with nothing happening when opening the app. The problem started simultaneously on 3 different computers and different OSs (Windows 10 and Ubuntu 18.04). After a few reinstalls, I m...

Casual Listener

Recently, I have been experiencing problems opening Spotify program, with nothing happening when opening the app. The problem started simultaneously on 3 different computers and different OSs (Window...

Newt2

Casual Listener

1250 Views

2 replies

3 likes

  • 1250 Views
  • 2 replies
  • 3 likes

ctrl+a only selects the currently visible songs in a playlist

PlanPremiumCountryThe NetherlandsDevicePCOperating SystemWindows 10 My Question or Issuein my "liked songs", i was always able to ctrl+a and ctrl+c to select all 3000+ songs in there, to put them in a playlist. this no longer works. it only selects a...

Casual Listener

Plan Premium Country The Netherlands Device PC Operating System Windows 10   My Question or Issue in my "liked songs", i was always able to ctrl+a and ctrl+c to select all 3000+ songs ...

zanderfry28

Casual Listener

735 Views

2 replies

1 likes

  • 735 Views
  • 2 replies
  • 1 likes

Local Files Showing Gray On PC

Today when I got home I noticed 2 songs were grayed out from local files. Both of them being from albums, not singles. All the other songs in the album weren't grayed out. They are also both from diffrent albums. So they appeared grayed out but when ...

Newbie

Today when I got home I noticed 2 songs were grayed out from local files. Both of them being from albums, not singles. All the other songs in the album weren't grayed out. They are also both from dif...

eltoch

Composer

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Why I can't change my profile picture anymore?

PlanFree/PremiumCountryMXDevice(Spotify app for desk)Operating System(Windows 10) My Question or IssueI can't change my profile picture since a week ago.My spotify account is separated from Facebook, but not too long ago it was linked to Facebook to ...

Visitor

Plan Free/Premium Country MX Device (Spotify app for desk) Operating System (Windows 10)   My Question or Issue I can't change my profile picture since a week ago. My spotify account ...

eltoch

Composer

2151 Views

1 replies

1 likes

  • 2151 Views
  • 1 replies
  • 1 likes