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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81190 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776818 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18263 Views

19 replies

5 likes

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  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2806 Views

0 replies

4 likes

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Shitty release radar

Does anyone else experience releases in the realease radar playlist that are very unrelevant? I keep seeing releases from artists that I don't even like or listen and music that doesn't match with the music that I actually listen. I am disliking arti...

Casual Listener

Does anyone else experience releases in the realease radar playlist that are very unrelevant? I keep seeing releases from artists that I don't even like or listen and music that doesn't match with th...

573 Views

0 replies

1 likes

Release Radar
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Poor sound quality

Premium familyUSAHP PCWin 101.1.16.522.g55a4b852 (Microsoft Store version) In the past three days the sound quality has gotten odd. Most of the mix is okay except the lead. Lead being either the vocals or an instrumental lead. It sounds like a very b...

Gig Goer

Premium family USA HP PC Win 10 1.1.16.522.g55a4b852 (Microsoft Store version)   In the past three days the sound quality has gotten odd. Most of the mix is okay except the lead. Lead bein...

gslayman

Gig Goer

2340 Views

2 replies

1 likes

Sound Quality
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BandCamp Downloads not syncing to phone

PlanPremiumCountryUSDeviceWindows 10 LaptopOperating SystemWindows 10 My Question or IssueBandCamp downloads will not sync to phone

Newbie

Plan Premium Country US Device Windows 10 Laptop Operating System Windows 10   My Question or Issue BandCamp downloads will not sync to phone

830 Views

0 replies

0 likes

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Solved!! Some songs don't work.

Hey, my Spotify does not allow me to play some songs. If it was the problem with only one song it would be alright but it's the whole album except for like 2 or 3 songs. Others work properly.

Casual Listener

Hey, my Spotify does not allow me to play some songs. If it was the problem with only one song it would be alright but it's the whole album except for like 2 or 3 songs. Others work properly. 

Jacob

Community Legend

2876 Views

2 replies

0 likes

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Solved!! Implemented artist page feature not working

PlanPremiumCountryGermanyOperating SystemWindows 10Spotify Version1.1.16.522.g55a4b852My Question or IssueHi,a month ago (2019-09-03) spotify implemented a new feature mentioned in these ideas here & here.Selecting an artist you are following takes y...

Visitor

Plan Premium Country Germany Operating System Windows 10 Spotify Version 1.1.16.522.g55a4b852 My Question or Issue Hi, a month ago (2019-09-03) spotify implemented a new feature mentioned i...

user-removed

Not applicable

1973 Views

2 replies

0 likes

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Windows 10 Touchpad gestures not supported anymore

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueI've been using the windows 10 touchpad gestures (for play/pause and skip and go back). Somewhat recently I noticed that these gestures stopped working for the spotify wi...

Casual Listener

  Plan Free Country USA Device HP Laptop Operating System Windows 10   My Question or Issue I've been using the windows 10 touchpad gestures (for play/pause and skip and go back)...

1312 Views

0 replies

1 likes

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  • 1 likes

Stand alone player skipping

PlanPremiumCountryUSADevice(PC)Operating System(Windows 10) My Question or IssueEvery song skips like a scratched cd or vinyl. Brand new pc and install of spotify player. How can I fix this?

Newbie

Plan Premium Country USA Device (PC) Operating System (Windows 10)   My Question or Issue Every song skips like a scratched cd or vinyl.  Brand new pc and install of spotify playe...

664 Views

0 replies

0 likes

player
scratched cd
scratched vinyl
skipping
skips
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I'm having troubles with the music.

Hello Spotify, I need help with your app.Everytime I play music on your app, the music gets mixed up (because I have it in alphabetical order) so if I play a song for example "4U" by Aero Chord and I transition to the next song, It will play "B.O.B" ...

Regular

Hello Spotify, I need help with your app. Everytime I play music on your app, the music gets mixed up (because I have it in alphabetical order) so if I play a song for example "4U" by Aero Chord and...

psu256

Casual Listener

791 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

SHIFT+arrow behaviour change

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 64-bit My Question or IssueHi, From the last update or two, the behaviour of SHIFT+left/right arrow has changed. It used to skip 5/6 seconds backwards or forwards, but now it is 15 seconds...

Visitor

Plan Premium Country Australia Device PC Operating System Windows 10 64-bit       My Question or Issue Hi,   From the last update or two, the behaviour of SHIFT+left...

Tonttu

Casual Listener

795 Views

2 replies

2 likes

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Podcast not working on desktop and only works on phone app

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 7 Professional My Question or IssueFor the past few months I have been listening to a podcast on spotify on my desktop. I started to notice that the podcast would take a few minutes to load be...

Newbie

Plan Premium Country USA Device Desktop Operating System Windows 7 Professional   My Question or Issue For the past few months I have been listening to a podcast on spotify on my deskt...

Whoanelly

Visitor

1090 Views

2 replies

2 likes

  • 1090 Views
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Superuser Contribution Playlists/Liked Songs/Radio Do Not Work On Windows 10

PlanFreeCountryUnited States of AmericaDeviceDell LaptopOperating SystemWindows 10 My IssueNo songs appear in any playlist I open. All it says is "This playlist is currently empty." My phone does not have this issue, it only occurs on my laptop. This...

Regular

Plan Free Country United States of America Device Dell Laptop Operating System Windows 10   My Issue No songs appear in any playlist I open. All it says is "This playlist is currently ...

Peter

Spotify Legend

997 Views

3 replies

1 likes

  • 997 Views
  • 3 replies
  • 1 likes

Title sorting is ignored

PlanPremiumCountryRomaniaDevicePC DesktopOperating SystemWindows 10 My Question or IssueI was listening to music in the default Liked Songs playlist and my songs were sorted in ascending order by title. So the natural flow would be that if I listen t...

Visitor

Plan Premium Country Romania Device PC Desktop Operating System Windows 10   My Question or Issue I was listening to music in the default Liked Songs playlist and my songs were sorted ...

505 Views

0 replies

0 likes

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Superuser Contribution Unable to upload profile picture

I am using the Spotify desktop app and I am unable to upload a picture for my profile. Spotify says there is a "change" button that appears on my avatar when I click on my account on the top right, however that button does not appear on mine. It just...

Visitor

I am using the Spotify desktop app and I am unable to upload a picture for my profile. Spotify says there is a "change" button that appears on my avatar when I click on my account on the top right, h...

Peter

Spotify Legend

1278 Views

1 replies

1 likes

  • 1278 Views
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  • 1 likes

Spotify for windows wakes pc from sleep

PlanFree/PremiumCountryUnited StatesPlatformPCOperating SystemWindows 10 My Question or IssueMy pc routinely wakes itself from sleep when I put it to sleep with Spotify opened, and I used the last wake command to check and found a Spotify wake timer ...

Casual Listener

Plan Free/Premium Country United States Platform PC Operating System Windows 10   My Question or Issue My pc routinely wakes itself from sleep when I put it to sleep with Spotify opene...

Bbran

Casual Listener

1623 Views

2 replies

3 likes

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Local File MP3s upload and are playable but cannot be added to playlist and have no options

PlanPremiumCountryUSADeviceCustom Built Desktop (Intel I7 processor)Operating SystemWindows 10 My Question or IssueI downloaded some songs I bought from an artist on Bandcamp because they (the songs) were not on Spotify. I downloaded them as mp3's an...

Newbie

Plan Premium Country USA Device Custom Built Desktop (Intel I7 processor) Operating System Windows 10   My Question or Issue I downloaded some songs I bought from an artist on Bandcamp...

1060 Views

0 replies

1 likes

  • 1060 Views
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Solved!! Spotidy community will not recognise the URI code even though it is valid

PlanPremiumCountryUK My Question or IssueI am trying to post a playlist onto the playlist exchange and I had succesfully inserted the spotify URI into the place where I need to, yet spotify doesn't acknowledge it. Any help?I have attached a screensho...

Regular

Plan Premium Country UK   My Question or Issue I am trying to post a playlist onto the playlist exchange and I had succesfully inserted the spotify URI into the place where I need to, yet ...

osornios

Spotify Star

2657 Views

2 replies

0 likes

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Solved!! Ad Doesn't Play, is Stuck

I'm from the US, using the Spotify desktop player with Windows 7. Every time this specific ad comes up, it doesn't progress on the time bar and I can't switch to any other song. The workaround is exiting and reopening Spotify, but it happens every si...

Newbie

I'm from the US, using the Spotify desktop player with Windows 7. Every time this specific ad comes up, it doesn't progress on the time bar and I can't switch to any other song. The workaround is exi...

mynameisnotgary

Casual Listener

7217 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

There is no option for me to change my profle picture on my desktop app.

There is no option given to change my profle picture when I bring my mouse over to my prolfe picture and right clicking also doesnt do anything either, I've uninstalled and reinstalled Spotfity multipule times yet there is serouly no "change" button ...

Visitor

There is no option given to change my profle picture when I bring my mouse over to my prolfe picture and right clicking also doesnt do anything either, I've uninstalled and reinstalled Spotfity multi...

OviiiOne

Community Legend

1355 Views

1 replies

0 likes

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  • 1 replies
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Continuously Skipping

Premium Desktop app and Web app Win 10 Whenever I try and play a song/album/playlist/radio etc the program just keeps skipping through songs and does not play anything. Spotify had been working fine until today. I've restarted spotify, rebooted OS, r...

Visitor

Premium   Desktop app and Web app   Win 10   Whenever I try and play a song/album/playlist/radio etc the program just keeps skipping through songs and does not play anything.&nbs...

eltoch

Composer

787 Views

1 replies

0 likes

skipping
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Spotify fails to close

PlanPremiumCountryUSADeviceCustom built PCOperating SystemWindows 10 My Question or IssueThe Spotify desktop app fails to close out completely when I exit out of the app, the 4 processes still remain and use up a lot of CPU. The spotify icon in the t...

Newbie

  Plan Premium Country USA Device Custom built PC Operating System Windows 10    My Question or Issue The Spotify desktop app fails to close out completely when I exit out o...

daniellee002

Regular

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes