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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Music does not play

I am a free account but I made another account to see if the one I've been using was just bugged and I still had the same issuing after signing it up to premium for free. My issue is that no song will play whenever I attempt to play a song/playlist/a...

  • Newbie
  • I am a free account but I made another account to see if the one I've been using was just bugged and I still had the same issuing after signing it up to premium for free. My issue is that no song wil...
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  • 158 Views
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Desktop search results different from web, android app

PlanPremiumCountryUSA DeviceWindows Laptop/Desktop App, Samsung Galaxy 8, Chrome My Question or Issue Search results appear to vary between app. For instance, when searching "Mike Gordon' on the desktop app I'm shown that there is an artist match, bu...

  • Newbie
  •   Plan Premium Country USA   Device Windows Laptop/Desktop App, Samsung Galaxy 8, Chrome      My Question or Issue  Search results appear to vary between app....
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  • 174 Views
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Username suddenly changed from my name to a mess of letters and numbers

Windows 10 PC My Question or Issue My spotify account was created a long time ago through Facebook, I never had an issue with my username, it was set as my actual name, and my profile pic was the same as my facebook. (depicted in second photo)However...

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  • Visitor
  •   Windows 10 PC   My Question or Issue   My spotify account was created a long time ago through Facebook, I never had an issue with my username, it was set as my actual na...
  • user-removed
  • Not applicable
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  • 593 Views
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i can't play music on spofity, but not the problem that has been discussed, FREE, not premium

PlanFreeCountry Hong KongDeviceN/AOperating SystemWindows 10 My Question or IssueThe problem is i can't play music on Window Spotify, when i clicked the song i want, it showed nothing and the pic of the song turned to nothing, most of the new songs o...

  • Regular
  • Plan Free Country  Hong Kong Device N/A Operating System Windows 10   My Question or Issue The problem is i can't play music on Window Spotify, when i clicked the song i want, it ...
  • 376 Views
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  • 376 Views
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A lot of songs wont play/find friends not working

PlanPremiumCountry AustraliaDeviceDesktop, ipad and samsung galaxy s7Operating SystemWindows 10, ios and android My Question or Issue for about 4 months now ive had the problem where a lot of songs wont play for me, i click play and it stops the song...

  • Casual Listener
  •   Plan Premium Country  Australia Device Desktop, ipad and samsung galaxy s7 Operating System Windows 10, ios and android   My Question or Issue  for about 4 months now...
  • lobbie
  • Casual Listener
  • 758 Views
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  • 758 Views
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Solved!! Spotify Won't Play Some Songs

PlanPremiumCountryUnited States of AmericaDevicePCOperating SystemWindows 8 My Question or Issue Spotify has stopped playing music that isn't already added to my playlist. For example: I can no longer go to an artist's page and play to the top track ...

  • Casual Listener
  • Plan Premium Country United States of America Device PC Operating System Windows 8   My Question or Issue  Spotify has stopped playing music that isn't already added to my playlis...
  • KMOX4
  • Roadie
  • 103878 Views
  • 15 replies
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  • 103878 Views
  • 15 replies
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Random songs

Okay so this happens to me at least once a week. Sometimes, I leave the spotify app on windows open, I'm not playing any music or anything, I just got distracted by other things. Then out of no where, music starts to play, not only that it's songs th...

  • Casual Listener
  • Okay so this happens to me at least once a week. Sometimes, I leave the spotify app on windows open, I'm not playing any music or anything, I just got distracted by other things. Then out of no where...
  • brege2
  • Casual Listener
  • 501 Views
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  • 501 Views
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Another another "Spotify Not Playing Music" Problem

So the problem is Spotify will not play any local music files, radio, or any music at all.I thoght the problem is on my account and i've tried it on my phone and it works will.I unistalled and did a fresh install, didn't work.I've tried the usual dis...

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  • Newbie
  • So the problem is Spotify will not play any local music files, radio, or any music at all. I thoght the problem is on my account and i've tried it on my phone and it works will. I unistalle...
  • FelipeTesta
  • Casual Listener
  • 461 Views
  • 2 replies
  • 1 likes
  • Troubleshooting
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Solved!!Superuser Contribution Why is my spotify often so slow?

I open spotify, let it load for a bit and when I try to search for an artist, the whole program lags ridiculously. Won't let me search, and when it does search, loads them so slowly. Albums for the artist take several minutes to load and then they st...

  • Casual Listener
  • I open spotify, let it load for a bit and when I try to search for an artist, the whole program lags ridiculously. Won't let me search, and when it does search, loads them so slowly. Albums for the a...
  • Riverbank_Hank
  • Music Fan
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  • 468734 Views
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Spotiamp bricht ab

PlanPremiumCountryGermanDeviceDestop PCOperating SystemWindows 10 My Question or Issue Ich lasse Spotify über den Spotiamb 0.2.1 laufen. Die Musik bricht so nach wenigen Sekunden ab. Ich habe bereits alles neu Installiert, so wie es hier auch in ande...

  • Casual Listener
  •   Plan Premium Country German Device Destop PC Operating System Windows 10   My Question or Issue  Ich lasse Spotify über den Spotiamb 0.2.1 laufen. Die Musik bricht so nach...
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  • 200 Views
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"Spotify can't play this right now" error on both my Windows PCs

PlanPremiumCountry BelgiumDeviceDesktop computer and a laptopOperating SystemWindows 10 My Question or Issue Whenever I try to play anything, including my Discover Weekly playlist, on either of my Windows 10 PCs, I get the message "Spotify can't play...

  • Regular
  • Plan Premium Country  Belgium Device Desktop computer and a laptop Operating System Windows 10  My Question or Issue  Whenever I try to play anything, including my Discover We...
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  • 1 likes
  • 145 Views
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  • 1 likes

Spotify doesn't play songs on the Artist's pages since weeks.

PlanPremiumCountryGermany Operating SysWindows 10 Hello Spotify community, since few weeks i have to download Spotify everyday couse i noticed that after a while I downloaded it (one or two days) the Album Song's or the Artist's pages doesn't even st...

  • Casual Listener
  • Plan Premium Country Germany   Operating Sys Windows 10   Hello Spotify community,  since few weeks i have to download Spotify everyday couse i noticed that after a while I do...
  • KMOX4
  • Roadie
  • 714 Views
  • 3 replies
  • 1 likes
  • 714 Views
  • 3 replies
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cant play song online

PlanPremiumCountry Malaysia Operating System(Windows8.1) My Question or Issue i cant play certain songs at spotify, for example i cant play the dancin by aaron smith

  • Newbie
  • Plan Premium Country  Malaysia   Operating System (Windows8.1)  My Question or Issue  i cant play certain songs at spotify, for example i cant play the dancin by aaron smi...
  • OneByBoo
  • Community Legend
  • 143 Views
  • 1 replies
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  • 143 Views
  • 1 replies
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Volume Slider and Song Navigator slider does not work

PlanPremiumCountry CanadaDeviceAsus PC Operating SystemWindows 8 My Question or IssueMy volume slider and song navigator slider is not working at all. I drag it, it doesn't respond, I double click where I want it to go, it doesn't work. I've properly...

  • Casual Listener
  • Plan Premium Country  Canada Device Asus PC  Operating System Windows 8   My Question or Issue My volume slider and song navigator slider is not working at all. I drag it, it...
  • OneByBoo
  • Community Legend
  • 1179 Views
  • 3 replies
  • 1 likes
  • 1179 Views
  • 3 replies
  • 1 likes

Songs/Album tabs

PlanPremiumCountry United Kingdom (England)DevicePCOperating SystemWindows 7 My Question or Issue It seems like the new update has created a serious issue in both my Albums and Songs tab in my Spotify Library. Previously I saved songs from the radio,...

  • Newbie
  • Plan Premium Country  United Kingdom (England) Device PC Operating System Windows 7   My Question or Issue   It seems like the new update has created a serious issue in both...
  • yoloswagga47
  • Regular
  • 506 Views
  • 1 replies
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  • 506 Views
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Daily Mix Not Playing or Stops Playing

PlanPremiumCountryUSA DeviceWindows 10, Operating SystemWindows 10 I am listening to spotify on my windows 10 desktop. I can play songs from my playlist or radio stations. I click to start songs from my Daily Mix 1, and it played 3 or 4 songs then it...

  • Newbie
  • Plan Premium Country USA  Device Windows 10,  Operating System Windows 10  I am listening to spotify on my windows 10 desktop.  I can play songs from my playlist or radio ...
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  • 223 Views
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Installer crash BEX

Hi ! I've a disturbing problem...PlanPremiumCountryBeligumDevicePCOperating SystemWindows 8.1 My Question or IssueWhen I want to install Spotify on my PC, it's crashed ! Im sorry for my approximate englishHelp me >-< Thanks u in advenceClement

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  • Newbie
  • Hi ! I've a disturbing problem... Plan Premium Country Beligum Device PC Operating System Windows 8.1    My Question or Issue When I want to install Spotify on my PC, it's cras...
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  • 110 Views
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Spotify stops playing songs

Spotify on Windows 7. Desktop. After a reinstall and cache delete It works for a few tracks. Music stops and I get the black disk issue. I have: Reinstalled Uninstalled and Installed Hosts File edited and its all fine and in-line. Deleted cache Delet...

  • Casual Listener
  • Spotify on Windows 7. Desktop. After a reinstall and cache delete It works for a few tracks. Music stops and I get the black disk issue. I have: Reinstalled Uninstalled and Installed Hosts File edite...
  • farske
  • Casual Listener
  • 141 Views
  • 1 replies
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  • 141 Views
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only 160 kbps with premium subscripton

Plan PremiumCountry NetherlandsDevice pc desktop and web appOperating System Windows 10 My Question or Issue On 1 February I signed up for a premium Spotify subscription.According to the info on the Spotify website I should be able to stream in 320 k...

  • Newbie
  • Plan Premium Country Netherlands Device pc desktop and web app Operating System Windows 10   My Question or Issue   On 1 February I signed up for a premium Spotify subscription. A...
  • 139 Views
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  • 139 Views
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