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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84213 Views

40 replies

68 likes

  • 84213 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798652 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24600 Views

26 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3105 Views

0 replies

4 likes

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ctrl+a only selects the currently visible songs in a playlist

PlanPremiumCountryThe NetherlandsDevicePCOperating SystemWindows 10 My Question or Issuein my "liked songs", i was always able to ctrl+a and ctrl+c to select all 3000+ songs in there, to put them in a playlist. this no longer works. it only selects a...

Casual Listener

Plan Premium Country The Netherlands Device PC Operating System Windows 10   My Question or Issue in my "liked songs", i was always able to ctrl+a and ctrl+c to select all 3000+ songs ...

zanderfry28

Casual Listener

741 Views

2 replies

1 likes

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Local Files Showing Gray On PC

Today when I got home I noticed 2 songs were grayed out from local files. Both of them being from albums, not singles. All the other songs in the album weren't grayed out. They are also both from diffrent albums. So they appeared grayed out but when ...

Newbie

Today when I got home I noticed 2 songs were grayed out from local files. Both of them being from albums, not singles. All the other songs in the album weren't grayed out. They are also both from dif...

eltoch

Composer

417 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Why I can't change my profile picture anymore?

PlanFree/PremiumCountryMXDevice(Spotify app for desk)Operating System(Windows 10) My Question or IssueI can't change my profile picture since a week ago.My spotify account is separated from Facebook, but not too long ago it was linked to Facebook to ...

Visitor

Plan Free/Premium Country MX Device (Spotify app for desk) Operating System (Windows 10)   My Question or Issue I can't change my profile picture since a week ago. My spotify account ...

eltoch

Composer

2152 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Missing songs in Liked Songs, but only on desktop

PlanPremiumCountryUKDeviceLaptopOperating SystemWindowsMy Question or IssueThe Liked Songs playlist on the Desktop application has not updated to show the additional songs I've added to it using the app on my Android phone over the past 14 days. Navi...

Newbie

Plan Premium Country UK Device Laptop Operating System Windows My Question or Issue The Liked Songs playlist on the Desktop application has not updated to show the additional songs I've adde...

Emilia_8

Community Legend

1444 Views

1 replies

1 likes

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Superuser Contribution Daily Mix Updating and Other Playlist Question

PlanPremiumCountryUSADeviceWindows, iPhone 7, MacBook ProMy Question or IssueA few days ago I realized that I had the ability to download and/or save my Daily Mixes to my Library. I did so without thinking, and am now noticing that they are not live ...

Casual Listener

Plan Premium Country USA Device Windows, iPhone 7, MacBook Pro My Question or Issue A few days ago I realized that I had the ability to download and/or save my Daily Mixes to my Library. I did...

Emilia_8

Community Legend

6076 Views

9 replies

1 likes

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  • 9 replies
  • 1 likes

Internal Updater causes bugs

Operating SystemWindows 10 Version 10.0.18362 Build 18362 IssueThe updater that asks the user to restart the app to apply the new version causes bugs. I noticed after reinstalling Spotify, which cleared all the issues I had with the app, the updater ...

Regular

Operating System Windows 10 Version 10.0.18362 Build 18362   Issue The updater that asks the user to restart the app to apply the new version causes bugs. I noticed after reinstalling S...

433 Views

0 replies

0 likes

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Can't change icon

I've never had a problem with this before but now I can't change my icon. I'm not really liking my icon and I'd like to change it however when I hover over my icon nothing comes up, I've tried uninstalling and reinstalling but nothing has worked yet ...

Newbie

I've never had a problem with this before but now I can't change my icon. I'm not really liking my icon and I'd like to change it however when I hover over my icon nothing comes up, I've tried uninst...

eltoch

Composer

874 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Playlist link, song's order and different lenght

Family Premium Subscription - Italy - Windows 10Hi everybody, I share my playlists, all of them are done by spotify, with my girlfriend, but, as we share the same link, they are not the same, there's always a difference in the song's order (major pro...

Visitor

Family Premium Subscription - Italy - Windows 10 Hi everybody, I share my playlists, all of them are done by spotify, with my girlfriend, but, as we share the same link, they are not the same, the...

eltoch

Composer

661 Views

1 replies

0 likes

sharing
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  • 1 replies
  • 0 likes

Shitty release radar

Does anyone else experience releases in the realease radar playlist that are very unrelevant? I keep seeing releases from artists that I don't even like or listen and music that doesn't match with the music that I actually listen. I am disliking arti...

Casual Listener

Does anyone else experience releases in the realease radar playlist that are very unrelevant? I keep seeing releases from artists that I don't even like or listen and music that doesn't match with th...

578 Views

0 replies

1 likes

Release Radar
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Poor sound quality

Premium familyUSAHP PCWin 101.1.16.522.g55a4b852 (Microsoft Store version) In the past three days the sound quality has gotten odd. Most of the mix is okay except the lead. Lead being either the vocals or an instrumental lead. It sounds like a very b...

Gig Goer

Premium family USA HP PC Win 10 1.1.16.522.g55a4b852 (Microsoft Store version)   In the past three days the sound quality has gotten odd. Most of the mix is okay except the lead. Lead bein...

gslayman

Gig Goer

2350 Views

2 replies

1 likes

Sound Quality
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  • 2 replies
  • 1 likes

BandCamp Downloads not syncing to phone

PlanPremiumCountryUSDeviceWindows 10 LaptopOperating SystemWindows 10 My Question or IssueBandCamp downloads will not sync to phone

Newbie

Plan Premium Country US Device Windows 10 Laptop Operating System Windows 10   My Question or Issue BandCamp downloads will not sync to phone

832 Views

0 replies

0 likes

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Solved!! Some songs don't work.

Hey, my Spotify does not allow me to play some songs. If it was the problem with only one song it would be alright but it's the whole album except for like 2 or 3 songs. Others work properly.

Casual Listener

Hey, my Spotify does not allow me to play some songs. If it was the problem with only one song it would be alright but it's the whole album except for like 2 or 3 songs. Others work properly. 

Jacob

Community Legend

2893 Views

2 replies

0 likes

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Solved!! Implemented artist page feature not working

PlanPremiumCountryGermanyOperating SystemWindows 10Spotify Version1.1.16.522.g55a4b852My Question or IssueHi,a month ago (2019-09-03) spotify implemented a new feature mentioned in these ideas here & here.Selecting an artist you are following takes y...

Visitor

Plan Premium Country Germany Operating System Windows 10 Spotify Version 1.1.16.522.g55a4b852 My Question or Issue Hi, a month ago (2019-09-03) spotify implemented a new feature mentioned i...

user-removed

Not applicable

1987 Views

2 replies

0 likes

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  • 2 replies
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Windows 10 Touchpad gestures not supported anymore

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueI've been using the windows 10 touchpad gestures (for play/pause and skip and go back). Somewhat recently I noticed that these gestures stopped working for the spotify wi...

Casual Listener

  Plan Free Country USA Device HP Laptop Operating System Windows 10   My Question or Issue I've been using the windows 10 touchpad gestures (for play/pause and skip and go back)...

1352 Views

0 replies

1 likes

  • 1352 Views
  • 0 replies
  • 1 likes

Stand alone player skipping

PlanPremiumCountryUSADevice(PC)Operating System(Windows 10) My Question or IssueEvery song skips like a scratched cd or vinyl. Brand new pc and install of spotify player. How can I fix this?

Newbie

Plan Premium Country USA Device (PC) Operating System (Windows 10)   My Question or Issue Every song skips like a scratched cd or vinyl.  Brand new pc and install of spotify playe...

671 Views

0 replies

0 likes

player
scratched cd
scratched vinyl
skipping
skips
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I'm having troubles with the music.

Hello Spotify, I need help with your app.Everytime I play music on your app, the music gets mixed up (because I have it in alphabetical order) so if I play a song for example "4U" by Aero Chord and I transition to the next song, It will play "B.O.B" ...

Regular

Hello Spotify, I need help with your app. Everytime I play music on your app, the music gets mixed up (because I have it in alphabetical order) so if I play a song for example "4U" by Aero Chord and...

psu256

Casual Listener

799 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

SHIFT+arrow behaviour change

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 64-bit My Question or IssueHi, From the last update or two, the behaviour of SHIFT+left/right arrow has changed. It used to skip 5/6 seconds backwards or forwards, but now it is 15 seconds...

Visitor

Plan Premium Country Australia Device PC Operating System Windows 10 64-bit       My Question or Issue Hi,   From the last update or two, the behaviour of SHIFT+left...

Tonttu

Casual Listener

805 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Podcast not working on desktop and only works on phone app

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 7 Professional My Question or IssueFor the past few months I have been listening to a podcast on spotify on my desktop. I started to notice that the podcast would take a few minutes to load be...

Newbie

Plan Premium Country USA Device Desktop Operating System Windows 7 Professional   My Question or Issue For the past few months I have been listening to a podcast on spotify on my deskt...

Whoanelly

Visitor

1100 Views

2 replies

2 likes

  • 1100 Views
  • 2 replies
  • 2 likes

Superuser Contribution Playlists/Liked Songs/Radio Do Not Work On Windows 10

PlanFreeCountryUnited States of AmericaDeviceDell LaptopOperating SystemWindows 10 My IssueNo songs appear in any playlist I open. All it says is "This playlist is currently empty." My phone does not have this issue, it only occurs on my laptop. This...

Regular

Plan Free Country United States of America Device Dell Laptop Operating System Windows 10   My Issue No songs appear in any playlist I open. All it says is "This playlist is currently ...

Peter

Spotify Legend

1015 Views

3 replies

1 likes

  • 1015 Views
  • 3 replies
  • 1 likes

Title sorting is ignored

PlanPremiumCountryRomaniaDevicePC DesktopOperating SystemWindows 10 My Question or IssueI was listening to music in the default Liked Songs playlist and my songs were sorted in ascending order by title. So the natural flow would be that if I listen t...

Visitor

Plan Premium Country Romania Device PC Desktop Operating System Windows 10   My Question or Issue I was listening to music in the default Liked Songs playlist and my songs were sorted ...

514 Views

0 replies

0 likes

  • 514 Views
  • 0 replies
  • 0 likes