Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 49117 Views
  • 77 replies
  • 27 likes
  • 49117 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 75107 Views
  • 271 replies
  • 21 likes
  • 75107 Views
  • 271 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5269 Views
  • 1 replies
  • 6 likes
  • 5269 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145402 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145402 Views
  • 0 replies
  • 26 likes

[Playlists] "Follow Playlist" changed to "Save to your Library"

Anyone else noticed a drop/stagnation in playlist followers since "Follow Playlist" changed to "Save to your library"? Please consider reverting back, people are clueless

  • Newbie
  • Anyone else noticed a drop/stagnation in playlist followers since "Follow Playlist" changed to "Save to your library"? Please consider reverting back, people are clueless 😭  
  • BenSpektor
  • Visitor
  • 1020 Views
  • 2 replies
  • 1 likes
  • 1020 Views
  • 2 replies
  • 1 likes

No option to report explicit content

PC/Premium I see how to do it in theory here: https://support.spotify.com/us/using_spotify/system_settings/content-censor/ but the option does not appear, see screenshot.

  • Newbie
  • PC/Premium   I see how to do it in theory here: https://support.spotify.com/us/using_spotify/system_settings/content-censor/   but the option does not appear, see screenshot.
  • 404 Views
  • 0 replies
  • 2 likes
  • 404 Views
  • 0 replies
  • 2 likes

Everytime I Restart Computer ALL songs need to be downloaded again. About to cancel.

PremiumUnited KingdomLaptopWindows 10 This last few weeks, I've had to re-download over 2600 ofline songs about five times. However, now, EVER TIME I restart my laptop I've lost all of my offline music. It stays downloaded on my phone, the issue is w...

  • Casual Listener
  • Premium United Kingdom Laptop Windows 10   This last few weeks, I've had to re-download over 2600 ofline songs about five times. However, now, EVER TIME I restart my laptop I've lost all of...
  • 1801 Views
  • 0 replies
  • 1 likes
  • Offline Desyncing
    Offline issues
    Redownloading songs
  • 1801 Views
  • 0 replies
  • 1 likes

[Win10] Playing Songs repeats for no reason

PlanPremiumCountryGermanyDeviceDesktop PC, Win10, latest update as of 31.07.2019 My Question or IssueRecently when i play music from the "My Music" (all the songs i have saved) list, my Spotify app randomly decided to make it loop after a certain son...

  • Visitor
  • Plan Premium Country Germany Device Desktop PC, Win10, latest update as of 31.07.2019   My Question or Issue Recently when i play music from the "My Music" (all the songs i have saved) l...
  • 405 Views
  • 0 replies
  • 0 likes
  • bug
  • 405 Views
  • 0 replies
  • 0 likes

Spotify using TONS of bandwidth just sitting there

Spotify is using a TON of bandwidth and its just sitting there. It's not downloading any playlists, its not even playing any songs. And yet, it is using 300 Mbps of data.It also causes my cpu to use an entire thread, which causes my system to hitch a...

Taskmgr_2019-07-31_13-52-36.png
  • Regular
  • Spotify is using a TON of bandwidth and its just sitting there. It's not downloading any playlists, its not even playing any songs. And yet, it is using 300 Mbps of data. It also causes my cpu to us...
  • Method320
  • Regular
  • 631 Views
  • 1 replies
  • 1 likes
  • 631 Views
  • 1 replies
  • 1 likes

Restricted Windows App

PlanPremiumMy Question or IssueMy windows 10 desktop only has limited access to the current and nothing else. No playlists, etc

  • Newbie
  • Plan Premium My Question or Issue My windows 10 desktop only has limited access to the current and nothing else. No playlists, etc
  • 311 Views
  • 0 replies
  • 0 likes
  • 311 Views
  • 0 replies
  • 0 likes

Autoscroll in podcast episode textbox

PlanPremiumCountrySwedenDeviceLaptop HP ZBookOperating SystemWindows 10 My Question or IssueWhen scrolling in the textbox about podcast episode (see enclosed picture) the text automatically scroll up to the top every 3:rd second or so. Hence, you are...

  • Newbie
  • Plan Premium Country Sweden Device Laptop HP ZBook Operating System Windows 10   My Question or Issue When scrolling in the textbox about podcast episode (see enclosed picture) the tex...
  • 655 Views
  • 0 replies
  • 0 likes
  • 655 Views
  • 0 replies
  • 0 likes

Solved!! Is it possible to report wrong entries to Spotify?

Hello, on the spotify page of one of my favorite bands I noticed that there is an album listed, which is not from the band at all. It is said that a band existed many years ago with the same name. I talk about this one: https://open.spotify.com/artis...

  • Gig Goer
  • Hello,   on the spotify page of one of my favorite bands I noticed that there is an album listed, which is not from the band at all. It is said that a band existed many years ago with the same...
  • dinomight
  • Spotify Star
  • 654 Views
  • 1 replies
  • 0 likes
  • 654 Views
  • 1 replies
  • 0 likes

Spotify Autoplay + Crossfade: Any way to switch songs earlier?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello Community,so I make a playlist for a wedding of a friend of mine and everything is goin...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello C...
  • dinomight
  • Spotify Star
  • 515 Views
  • 1 replies
  • 0 likes
  • 515 Views
  • 1 replies
  • 0 likes

Deleted functions?

Some functions that I've been missing... please tell me if these functions still exist but I'm missing a choice among some settings, suffering from a bug or perhaps doing something wrong. 1) Where did the "album" column go? Why can I no longer view w...

  • Casual Listener
  • Some functions that I've been missing... please tell me if these functions still exist but I'm missing a choice among some settings, suffering from a bug or perhaps doing something wrong.   ...
  • rapunzelle
  • Casual Listener
  • 767 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 767 Views
  • 1 replies
  • 0 likes

Can't find supported files when using Local Files

CountryAmerica DeviceDesktop/PCOperating SystemWindows 10My Question or IssueI'm trying to add and find local files to a playlist of mine. I know how local files work, and I've gotten it to work before. But the thing is I had some files which I added...

  • Newbie
  • Country America  Device Desktop/PC Operating System Windows 10 My Question or Issue I'm trying to add and find local files to a playlist of mine. I know how local files work, and I've got...
  • 370 Views
  • 0 replies
  • 0 likes
  • Help
    local files
  • 370 Views
  • 0 replies
  • 0 likes

Solved!! When a music ends, the next one starts at 30 seconds

PlanPremium CountryBrazilDevicePCOperating SystemWindows 7 My Question or IssueWhen I use spotify from windows app the musics have a lack of time (ends sooner than it is ment to end or starts later than it is meant to start). I've tried to relog, red...

  • Newbie
  • Plan Premium  Country Brazil Device PC Operating System Windows 7   My Question or Issue When I use spotify from windows app the musics have a lack of time (ends sooner than it is...
  • Alynne_Ninny
  • Casual Listener
  • 1070 Views
  • 2 replies
  • 0 likes
  • 1070 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution After sorting lists, I have to scroll through manually

Premium UserUKToshibaWindows My Question or IssueThis is the second thread I am starting about this issue as noone replied to the first one, but the issue is now becoming so irritating that I will probably just cancel my subscription. Essentially, wh...

  • Regular
  • Premium User UK Toshiba Windows   My Question or Issue This is the second thread I am starting about this issue as noone replied to the first one, but the issue is now becoming so irritati...
  • loricatuslupus
  • Regular
  • 734 Views
  • 2 replies
  • 0 likes
  • 734 Views
  • 2 replies
  • 0 likes

Solved!! Main- and sublist

FreeCountryNLDevice Samsung Galaxy 10Operating SystemWindows 7 My Question or IssueI have made a playlist which contains 11 sublists. I want to allow selected contacts to listen to the whole map by giving them a link. Up to now I can only share a sub...

  • Newbie
  •   Free Country NL Device   Samsung Galaxy 10 Operating System Windows 7   My Question or Issue I have made a playlist which contains 11 sublists. I want to allow selected con...
  • dinomight
  • Spotify Star
  • 506 Views
  • 1 replies
  • 0 likes
  • 506 Views
  • 1 replies
  • 0 likes

Spotify no longer works & all playlists wiped.

Hi,About a month ago I noticed Spotify would not play random songs, usually ones not already added to my playlist. This made music discovery very difficult on a music discovery platform.Eventually songs on my playlists would also not be available. Th...

  • Visitor
  • Hi, About a month ago I noticed Spotify would not play random songs, usually ones not already added to my playlist. This made music discovery very difficult on a music discovery platform. Eventuall...
  • Chron0
  • Casual Listener
  • 583 Views
  • 2 replies
  • 1 likes
  • 583 Views
  • 2 replies
  • 1 likes

Trouble playing songs in windows 10

PlanPremiumCountryArgentinaDeviceComputer & Xiaomi Redmi Note 5Operating SystemWindows 10My Question or IssueMy problem is that i can listen any song in my cellphone but when i try to play a specified song in the computer (Windows 10), its like the s...

  • Casual Listener
  • Plan Premium Country Argentina Device Computer & Xiaomi Redmi Note 5 Operating System Windows 10 My Question or Issue My problem is that i can listen any song in my cellphone but when i ...
  • franciscotresca
  • Casual Listener
  • 505 Views
  • 2 replies
  • 0 likes
  • 505 Views
  • 2 replies
  • 0 likes

Windows 10 screen goes black.

PlanPremiumCountryUnited States DevicePCOperating SystemWindows 10 My Question or IssueWithin the last few days upon opening Spoitfy my screen on my Windows 10 pro pc will go black and will not function. This ONLY occures with Spotify AND when the ap...

  • Visitor
  •   Plan Premium Country United States   Device PC Operating System Windows 10   My Question or Issue Within the last few days upon opening Spoitfy my screen on my Windows 10...
  • Rene01
  • Community Legend
  • 522 Views
  • 1 replies
  • 0 likes
  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify don't start with my PC (windows 7)

Spotify is installed but it don't start when i click on its icon.I've tried it to uninstalled several times, but nothing happen.When i clic to launch spotify, the circle icon turn but nothing happen.I try to restore my C: withe the windows tool, but ...

  • Visitor
  • Spotify is installed but it don't start when i click on its icon. I've tried it to uninstalled several times, but nothing happen. When i clic to launch spotify, the circle icon turn but nothing hap...
  • Jemi
  • Spotify Legend
  • 595 Views
  • 1 replies
  • 0 likes
  • 595 Views
  • 1 replies
  • 0 likes

[Playlists] After one song, the playlist is exited

PlanPremiumCountryFranceDeviceDesktop computer, PhoneOperating SystemWin 10, android My Question or IssueSometimes on my phone, and every time on my computer, when I press play for a playlist (the green button in the playlist header, not a particular...

  • Newbie
  • Plan Premium Country France Device Desktop computer, Phone Operating System Win 10, android   My Question or Issue Sometimes on my phone, and every time on my computer, when I press pl...
  • MartinStoichkov
  • Community Legend
  • 924 Views
  • 1 replies
  • 0 likes
  • 924 Views
  • 1 replies
  • 0 likes