Plan
Premium
Country
DE
Device
PC
Operating System
Windows 10 1903
My Question or Issue
My UI, especially when switching songs are too slow. I am literally waiting 3-4 or more seconds for new song name to show up properly. This behaviour began 2-3 weeks ago.
I tried Windows 10 app from Microsoft Store and also normal app from Spotify web site itself.
I also reformatted my whole drive and reinstalled Windows 10.
I have 1 Gbit internet connection via ethernet. I am not using wifi for PC.
Hi there @Naxterra,
thanks for posting !
Would it be possible for you to try your account on a different network / WiFi connection ?
This is a good indication for me if that's an account based issue or other ones.
Thanks for your cooperation 🙂
Hello
I disabled my ethernet connection, enabled wifi on PC, used my mobile as hotspot, skipped around 10-12 songs. Same problem persists.
Also my current Spotify version is 1.1.18.611.g9cc9bdc9
Hi @Naxterra,
thanks for the quick update !
Please check out this storage information page.
It contains some steps the might help "shake" things up on your app.
In addition, i would consider performing a clean reinstall of the app as it tends to help and solve many issues like this one.
Note: if you reinstall the app you'll have to redownload all offline content you had.
Let me know how it goes 🙂
Hello
It is installed on my Samsung 970 Pro m2 disk and I have 530 GB free space. I tried both Windows Store version and normal version. Web player seems more responsive compared to desktop version.
Any updates or ideas? Spotify for Windows 10 is still not usable.
I am cancelling my sub. I will continue with Apple Music.
Thank you Spotify for your non existent support.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…
Env: prod