Plan
Premium
Country
Brazil
Device
Xiaomi Redmi Note 7
Windows 10 Desktop
Operating System
MIUI Global 10
My Question or Issue
Hello everyone.
I've being facing this problem for a while. Before that time everything worked great on all my devices.
The problem occur when I am connected in more than one device at the same time, for example, my cellphone and desktop. Despite the Spotify app is open on both devices I can't control eachother device "remotely" (play, pause, skip).
This problem started suddenly after one of those last updates released for Desktop app (not sure wich one).
Facts:
- Inside "Connect to a device" menu i can't see any of my devices;
- Already tried every steps described in https://support.spotify.com/br/article/reinstallation-of-spotify/ on both devices. Not worked;
- Tried a desktop app downgrade to version 1.1.7.13766 through a full setup offline installation (67MB file). Worked nicely as long as i doesn't restart my Spotify app and Update Prompt runs;
Really need a hand here to solve this problem.
Thanks, folks.
