Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1643 Views

0 replies

2 likes

  • 1643 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145511 Views

83 replies

27 likes

  • 145511 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130428 Views

294 replies

22 likes

  • 130428 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10978 Views

1 replies

6 likes

  • 10978 Views
  • 1 replies
  • 6 likes

Superuser Contribution Ads are still too loud - Using Spotify is damaging to hearing

Why are the ads so loud? Can't Spotify do something to correct the obvious difference in volume between streaming music?Everyone reading this has likely noticed that you can have your volume (either on your desktop or the app) set very low and the BA...

Casual Listener

Why are the ads so loud? Can't Spotify do something to correct the obvious difference in volume between streaming music? Everyone reading this has likely noticed that you can have your volume (eit...

Ferolie

Casual Listener

3445 Views

4 replies

10 likes

  • 3445 Views
  • 4 replies
  • 10 likes

Can't download Spotify desktop version

PlanFreeCountryUSA Operating SystemW10 My Question or IssueHi. So recently I downloaded the spotify desktop version from the site and it was downloading until it said "Migrating Data", and after that it automatically downloaded the Windows store vers...

Casual Listener

Plan Free Country USA     Operating System W10   My Question or Issue Hi. So recently I downloaded the spotify desktop version from the site and it was downloading until...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Songs not saved when album is saved

PlanPremiumCountryDenmarkDeviceWindows computer - laptopOperating SystemWindows 10 My Question or IssueJust today, not had this issue before, I noticed that when I save an album, it doesn't also save the songs in the album. That is, the "+" mark does...

Newbie

Plan Premium Country Denmark Device Windows computer - laptop Operating System Windows 10   My Question or Issue Just today, not had this issue before, I noticed that when I save an al...

asono

Roadie

2069 Views

8 replies

3 likes

  • 2069 Views
  • 8 replies
  • 3 likes

Back to having Add To Playlist errors

Plan: FreeCountry: USADevice: Desktop via Chromium 77.0.3832.0 / Opera 63.0.3353.0 / IE 11.0.9600.19377Operating System: Windows 7 x64My Question or Issue:Early this morning, Spotify reset its sign-in cookie, and thereafter has given me nothing but t...

Newbie

Plan: Free Country: USA Device: Desktop via Chromium 77.0.3832.0 / Opera 63.0.3353.0 / IE 11.0.9600.19377 Operating System: Windows 7 x64 My Question or Issue: Ea...

228 Views

0 replies

0 likes

  • 228 Views
  • 0 replies
  • 0 likes

Artist Display

I'm using Premium on a laptop and when I fired up the laptop today my alphabetical list of artists has disappeared and been replaced by a screen telling me my favourite artists will appear here or giving me the option to browse. The songs I have like...

Casual Listener

I'm using Premium on a laptop and when I fired up the laptop today my alphabetical list of artists has disappeared and been replaced by a screen telling me my favourite artists will appear here or gi...

Lost_Johnny

Casual Listener

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
  • 0 likes

control volume specifically for spotify when minimized to tray

Is there a way to control only spotify volume when it is in the system tray? because from all i know it only changes MASTER volume.

Newbie

Is there a way to control only spotify volume when it is in the system tray? because from all i know it only changes MASTER volume.

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

I just want to go back to being able to save an album and have it appear in my Songs

Please, it's so annoying now. I just wanna save songs and albums and have them appear in the Songs section again. What was wrong with it before?

Newbie

Please, it's so annoying now. I just wanna save songs and albums and have them appear in the Songs section again. What was wrong with it before?

323 Views

0 replies

1 likes

  • 323 Views
  • 0 replies
  • 1 likes

Albums blank when offline

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issue I often use the desktop version of Spotify offline so I don't get distracted while working. I've got premium and been able to listen to my saved music offline fine until toda...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue   I often use the desktop version of Spotify offline so I don't get distracted while working....

guit-able

Newbie

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

fix the sync issues for goodness sakes! Im so sick of my songs not updating on desktop.

PlanPremiumCountryUnited KingdomDeviceDesktop PC (Windows 10 64Bit) My Question or IssueFirst of all, fix the sync issues with the songs. Constantly, everyday i have to reinstall to get my newly saved songs to show up. Its getting so stupid. also why...

Newbie

  Plan Premium Country United Kingdom Device Desktop PC (Windows 10 64Bit)     My Question or Issue First of all, fix the sync issues with the songs. Constantly, everyday i h...

362 Views

0 replies

7 likes

  • 362 Views
  • 0 replies
  • 7 likes

Need help with Cortana

PlanPremiumCountryItalyDevicePcOperating System Windows 10 My Question or IssueI have linked cortana with spotify(downloaded from microsoft store) through the notebook option.The problem is that when i give the command she is not able to start the so...

Casual Listener

  Plan Premium Country Italy Device Pc Operating System  Windows 10   My Question or Issue I have linked cortana with spotify(downloaded from microsoft store) through the no...

tiglat

Casual Listener

673 Views

1 replies

1 likes

  • 673 Views
  • 1 replies
  • 1 likes

Can't play any music

CountryFranceDeviceMSI HP62VR 7RF Leopard ProOperating SystemWindows 10 My Question or IssueThe title says it all. I can't play any music on spotify PC. It works perfectly on mobile but on pc the icon will just become gray with the title of the music...

Newbie

Country France Device MSI HP62VR 7RF Leopard Pro Operating System Windows 10   My Question or Issue The title says it all. I can't play any music on spotify PC. It works perfectly on mob...

228 Views

0 replies

0 likes

  • 228 Views
  • 0 replies
  • 0 likes

Solved!! Can't upload a playlist... It only shows up as a link now

PlanPremium CountryLiving in Germany and using their data and Wifi but I got Spotify when I was in the United States DeviceLaptop Operating SystemWindows 10 My Question or Issue When I try to upload my playlist it will not show a list of the songs li...

Composer

Plan Premium   Country Living in Germany and using their data and Wifi but I got Spotify when I was in the United States   Device Laptop   Operating System Windows 10  ...

musicorumgenius

Composer

1144 Views

3 replies

0 likes

  • 1144 Views
  • 3 replies
  • 0 likes

Does playing on windows device uses data on my android phone ?

as the subject, does it use data when I do that? because I can notice that my phone will become a remote for my pc if I do that? thanks !.PlanPremiumCountryIndonesiaOperating System(Android 9, Windows 10)

Newbie

as the subject, does it use data when I do that? because I can notice that my phone will become a remote for my pc if I do that? thanks !. Plan Premium Country Indonesia Operating System (Andro...

nielrio

Gig Goer

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Explanation in List popular songs of an artist

Hello! What does the number been, that stands on the right side when I click on an Artist an see his most popular song list (in the desktop app win 10). Is it how often the song is played or how much people downloaded it or what is it about? There is...

Casual Listener

Hello! What does the number been, that stands on the right side when I click on an Artist an see his most popular song list (in the desktop app win 10). Is it how often the song is played or how much...

MaxieWoxy

Roadie

3573 Views

5 replies

0 likes

  • 3573 Views
  • 5 replies
  • 0 likes

Can add to my family account

I tried posting this earlier, wouldnt let me. Got work phone, made seperate account and added to family, got booted of the family plan. What?

Casual Listener

I tried posting this earlier, wouldnt let me.   Got work phone, made seperate account and added to family, got booted of the family plan.   What?

ERICWERKTELEFOO

Casual Listener

501 Views

1 replies

0 likes

Account
  • 501 Views
  • 1 replies
  • 0 likes

Death SD card and storage.

My question is: is it possible to store music on the sd card, damage it? I say this because I have lost an SD, the cell phone does not recognize me, the PC does, but it does not allow me to modify it, I can not format it, nor at a low level, and I ca...

Newbie

My question is: is it possible to store music on the sd card, damage it? I say this because I have lost an SD, the cell phone does not recognize me, the PC does, but it does not allow me to modify it...

791 Views

0 replies

3 likes

Other
  • 791 Views
  • 0 replies
  • 3 likes

hey just wondering why you guys are making it harder to listen to music

In the Spotify Desktop app on Windows 10, I can no longer browse my library via artist. Instead I have to be following the artist, a thing I've never done ever and never will do, or just browse by album or something which is extremely inconvenient. S...

Newbie

In the Spotify Desktop app on Windows 10, I can no longer browse my library via artist. Instead I have to be following the artist, a thing I've never done ever and never will do, or just browse by al...

djdrones

Casual Listener

2794 Views

6 replies

8 likes

  • 2794 Views
  • 6 replies
  • 8 likes

Data use when playing saved music via sonos

Windows 10 and Linux Mint 19.1. Spotify premium If I save music in Spotify and then play that music via Sonos, is there any saving of download data? In other words is the music downloaded to my local device again before playing? I notice my data use ...

Casual Listener

Windows 10 and Linux Mint 19.1. Spotify premium If I save music in Spotify and then play that music via Sonos, is there any saving of download data? In other words is the music downloaded to my local...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Absence of "Local Files" under the Your Library tab

PlanFree/PremiumCountryUSADevicePersonal ComputerOperating SystemWindows 8.2(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince I cannot get the folks at Spotify to answer my questions or address my issue, I'll put it out in the communi...

Newbie

Plan Free/Premium Country USA Device Personal Computer Operating System Windows 8.2 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since I cannot get the folks at...

Sebasty

Community Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Almost All Albums in Library Vanished

PlanPremiumCountryUSDeviceWindows PC Operating SystemWindows 7 My Question or IssueI'm usually offline on my PC. I went online to download a few new songs, noticed an update queued for the desktop client, updated it, and now almost every album in my ...

Casual Listener

Plan Premium Country US Device Windows PC  Operating System Windows 7   My Question or Issue I'm usually offline on my PC. I went online to download a few new songs, noticed an up...

Rene01

Community Legend

1901 Views

10 replies

3 likes

  • 1901 Views
  • 10 replies
  • 3 likes