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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51697 Views
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  • Windows
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Second song is always wrong

Hi! I have recently encountered a very strange problem with Spotify. Everytime I start Spotify and start a playlist or an album or any song the second song is always "La la land" by "DVBBS": https://open.spotify.com/track/0Iznon64pfKoT0d02m2iE8?si=dT...

  • Newbie
  • Hi!   I have recently encountered a very strange problem with Spotify. Everytime I start Spotify and start a playlist or an album or any song the second song is always "La la land" by "DVBBS":...
  • Bittencourt
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
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Windows 10 - Spotify crashes if I unplug a usb headset without headphones in

PlanPremiumCountrySpain DeviceLenovo yoga 510Operating SystemWindows 10 My Question or Issue I have a windows 10 laptop. I often have to go into meetings so plug in USB headset, then come out the meeting, take the usb headset out and THEN plug in hea...

  • Newbie
  •   Plan Premium Country Spain  Device Lenovo yoga 510 Operating System Windows 10   My Question or Issue   I have a windows 10 laptop. I often have to go into meetings ...
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  • windows10
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Songs added to my main playlist no longer show proplerly in the playlist.

I have maintained a playlist of songs i like for the past 7 years or so. Recently i have been adding songs but they do not show in the playlist properly. If i click on the Playlist tab and then on the playlist, the same older version of the playlist ...

  • Newbie
  • I have maintained a playlist of songs i like for the past 7 years or so. Recently i have been adding songs but they do not show in the playlist properly. If i click on the Playlist tab and then on th...
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  • 110 Views
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Can't play the current song for Local and Official songs

PlanPremiumCountry USADevicePCOperating SystemWindows 10 Pro My Question or Issue When I have my playlist running automatically (Shuffle or Repeat Track) everytime it switches to a Local file song that I added to the playlist it stops playing and say...

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  • Casual Listener
  • Plan Premium Country  USA Device PC Operating System Windows 10 Pro  My Question or Issue  When I have my playlist running automatically (Shuffle or Repeat Track) everytime it...
  • kyzruk
  • Newbie
  • 305 Views
  • 3 replies
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  • 305 Views
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Spotify desktop app stops playing then uses all system ram causing BSOD

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 build 17134.472Spotify Desktop App Version1.0.96.181.gf6bc1b6b My Question or IssueIn the last few weeks, spotify has been freezing my computer. The symptoms are as follows. Intermittendly,...

  • Newbie
  •   Plan Premium Country USA Device Desktop Operating System Windows 10 build 17134.472 Spotify Desktop App Version 1.0.96.181.gf6bc1b6b   My Question or Issue In the last few we...
  • user-removed
  • Not applicable
  • 247 Views
  • 1 replies
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  • 247 Views
  • 1 replies
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Why Does Spotify Say These Songs Aren't Saved... When They Are?

Seen this on a few other albums as well. I don't want to add them again, because then I'd have two, if I removed them and added them again I'm willing to bet the issue would still occur.

2019-01-23 19_07_42-Oso Oso - Interlude.png 2019-01-23 19_07_59-Oso Oso - Interlude.png
  • Regular
  •         Seen this on a few other albums as well. I don't want to add them again, because then I'd have two, if I removed them and added them again I'm willing to b...
  • 102 Views
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  • 102 Views
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[PC] Remove songs on a playlist made for my by spotify

PlanFreeCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueI like to browse the lists made for my by Spotify. Discover Weekly has no issues, this is regarding the other lists. How do I delete items on the PC? I usually only use Spotify...

  • Casual Listener
  •   Plan Free Country USA  Device PC Operating System Windows 10   My Question or Issue I like to browse the lists made for my by Spotify.  Discover Weekly has no issues,...
  • 98 Views
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  • 98 Views
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This song is not avaiable

PlanFree/PremiumCountryArgentina Operating SystemWindows 7 My Question or Issue:When i want to ear a song appears "This song is not avaible", but i can hear the rest of album.Only this song cant play. Was deleted?The song is: https://open.spotify.com...

  • Casual Listener
  • Plan Free/Premium Country Argentina  Operating System Windows 7   My Question or Issue: When i want to ear a song appears "This song is not avaible", but i can hear the rest of ...
  • Brunelicia
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • This song is not avaiable
  • 217 Views
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Default Shuffle

PlanPremiumCountry DeviceDesktop PCOperating SystemWindows 10 Pro My Question or Issue. Windows version has started to default to Shuffle every time I boot the PC. I'm a premium user

  • Music Fan
  • Plan Premium Country   Device Desktop PC Operating System Windows 10 Pro     My Question or Issue. Windows version has started to default to Shuffle every time I boot the P...
  • daylef
  • Music Fan
  • 250 Views
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  • 250 Views
  • 5 replies
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No Recent Activity (Multiple Devices)

PlanPremiumCountryUS DeviceiPhone XS, Pixel 2 XL, WindowsOperating SystemiOS 12, Android P, Windows 10 My Question or IssueI've had an issue with my account not showing any 'Recent Activity' for several months now. I've attached screenshots that show...

  • Newbie
  • Plan Premium Country US   Device iPhone XS, Pixel 2 XL, Windows Operating System iOS 12, Android P, Windows 10   My Question or Issue I've had an issue with my account not showin...
  • 438 Views
  • 0 replies
  • 1 likes
  • bug
    issue
    no activity
    no recent activity
    sharing
    Social
  • 438 Views
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Installer crashes on windows 7 x64 sp1

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 7 x64 Sp1 My Question or Issue I set my system up. now i cant install Spotify. in my account i deleted my old sytem that was attached to Spotify.Got ideas?

  • Casual Listener
  •   Plan Premium Country  Germany Device PC Operating System Windows 7 x64 Sp1  My Question or Issue  I set my system up. now i cant install Spotify. in my account i delet...
  • Bluescreen2801
  • Casual Listener
  • 163 Views
  • 1 replies
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  • 163 Views
  • 1 replies
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Desktop-Overlay permanently

Is it possible to permanently (or at least while playing) show the overlay that pops up when you use media keys? I really like it, and would like to keep it there permanently.

  • Newbie
  • Is it possible to permanently (or at least while playing) show the overlay that pops up when you use media keys? I really like it, and would like to keep it there permanently.
  • Brunelicia
  • Spotify Star
  • 634 Views
  • 1 replies
  • 0 likes
  • 634 Views
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No applicable app licenses found

Not much else to say about this one, I was listening to music, went to bed, got up , put music back on only spotify refuses to load because of the error message in the title. Ive tried the obvious uninstall reinstall so no need to waste your time typ...

  • Newbie
  • Not much else to say about this one, I was listening to music, went to bed, got up , put music back on only spotify refuses to load because of the error message in the title.   Ive tried the o...
  • Brunelicia
  • Spotify Star
  • 7591 Views
  • 1 replies
  • 1 likes
  • 7591 Views
  • 1 replies
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Solved!! SpotifyInstaller has stopped working

Hello, I've been unable to install Spotify for Windows 7 for 2 months. Everytime I launched Spotify it said an update is avaliable, so I clicked yes, update. And each time it said: SpotifyInstaller has stopped working, so I just closed the window and...

  • Regular
  • Hello, I've been unable to install Spotify for Windows 7 for 2 months. Everytime I launched Spotify it said an update is avaliable, so I clicked yes, update. And each time it said: SpotifyInstaller h...
  • Atesz
  • Regular
  • 702 Views
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  • question
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Superuser Contribution Spotify podcasts wont play on laptop

PlanPremiumCountry DeviceDell laptop - 5510 Operating SystemWindows 7 My Question or Issue When I try to play a podcast on my laptop the timer does not move and the podcast does not play. This has happened over multiple podcasts now. I do not have th...

  • Newbie
  • Plan Premium Country   Device Dell laptop - 5510   Operating System Windows 7   My Question or Issue   When I try to play a podcast on my laptop the timer does not mov...
  • Peter
  • Spotify Legend
  • 5099 Views
  • 11 replies
  • 4 likes
  • 5099 Views
  • 11 replies
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Windows 8.1 Spotify Yüklenmiyor

Selamlar, Başlıkta da belirttiğim üzere Spotify'ı bilgisayarıma yükleyemiyorum sorunu Windows 8.1 İşletim sisteminde kullanıyorum bütün programlarım güncel.

  • Newbie
  •   Selamlar, Başlıkta da belirttiğim üzere Spotify'ı bilgisayarıma yükleyemiyorum sorunu Windows 8.1 İşletim sisteminde kullanıyorum bütün programlarım güncel.
  • Mantisentil
  • Community Legend
  • 418 Views
  • 1 replies
  • 1 likes
  • 418 Views
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Unable to see songs in Collaborative Playlist/Not Updating songs in Collab Playlist

So recently I made a new collaborative playlist so my friends in my band could add songs that we want to do play in the band, and for a little while it worked fine. However, after a while it stopped updating so I thought one of the guys had simply st...

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  • Newbie
  •   So recently I made a new collaborative playlist so my friends in my band could add songs that we want to do play in the band, and for a little while it worked fine. However, after a while it ...
  • 386 Views
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  • 2 likes
  • collaborative playlist
  • 386 Views
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Offline Sync (Downloads) Doesn't work

PlanPremium My Question or Issue Hello, On my windows desktop my songs won't download (It only says "Waiting" next to the green bar), and neither will my playlists, even though there is an active internet connection. I've recently reinstalled the app...

  • Casual Listener
  • Plan Premium   My Question or Issue  Hello,   On my windows desktop my songs won't download (It only says "Waiting" next to the green bar), and neither will my playlists, even th...
  • M-arahuyo
  • Newbie
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

BUG: "Songs" list on Windows is days out of date behind actual library

PlanPremium DeviceiPhone X, Windows 10Operating SystemiOS, Windows 10 My Question or IssueI've added may songs to my library in the past several days from my iPhone. On Spotify on Windows, they don't show up in my library, and the most recently added...

  • Regular
  • Plan Premium   Device iPhone X, Windows 10 Operating System iOS, Windows 10  My Question or Issue I've added may songs to my library in the past several days from my iPhone. On Spot...
  • 272 Views
  • 0 replies
  • 2 likes
  • iOS
    library
    Windows
  • 272 Views
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Spotify won't open. I double click the desktop app and it does nothing.

I installed Spotify and it won't open. It doesn't show up in the task manager either (not for a second). When I double click it the only thing that happens is my mouse cursor goes "loading" for a split second. I tried changing compatibility mode, run...

  • Casual Listener
  • I installed Spotify and it won't open. It doesn't show up in the task manager either (not for a second). When I double click it the only thing that happens is my mouse cursor goes "loading" for a spl...
  • backdown1
  • Casual Listener
  • 506 Views
  • 3 replies
  • 0 likes
  • 506 Views
  • 3 replies
  • 0 likes