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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156684 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

153624 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11539 Views

1 replies

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Superuser Contribution Playing/pausing a song laggy (10+ seconds), slow app load times, only works after a clean reinstall.

PlanPremiumCountrySingapore DevicePCOperating SystemWindows 10 My Question or IssueWhen playing or pausing a song, it usually takes 10 seconds or more for the button to register no matter how many times I click on it. It's just plain unresponsive. Ne...

Newbie

Plan Premium Country Singapore   Device PC Operating System Windows 10   My Question or Issue When playing or pausing a song, it usually takes 10 seconds or more for the button t...

jacobhanson1010

Music Fan

1921 Views

4 replies

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I don't have musics on my spotify

PlanFreeCountryFranceDeviceWindowsOperating SystemWindows 10 My Question or IssueMy spotify don't play any music and don't add music to my playlists, look at the video and help me to fix that please.Thank you

Newbie

Plan Free Country France Device Windows Operating System Windows 10   My Question or Issue My spotify don't play any music and don't add music to my playlists, look at the video and he...

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Spotify Connect not working on desktop

It works fine between my phone and home pc, but it doesnt work with my phone and work pc. When I click the "Devices Available" button on the bottom right near the volume, it just gives me the generic description that appears there. I'm guessing it mi...

Newbie

It works fine between my phone and home pc, but it doesnt work with my phone and work pc. When I click the "Devices Available" button on the bottom right near the volume, it just gives me the generic...

285 Views

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Problems with Your Library

PlanPremiumCountrySpainDevice(Samsung Galaxy S6, HP 255 G3)Operating System(Android 7.0, Windows 10,)My Question or IssueSince the last update with the new library, I find very annoying that every time that I save an album and then delete it, its son...

Newbie

Plan Premium Country Spain Device (Samsung Galaxy S6, HP 255 G3) Operating System (Android 7.0, Windows 10,) My Question or Issue Since the last update with the new library, I find very anno...

354 Views

0 replies

1 likes

Other
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Did they get rid of saving entire albums at a time on pc?

PlanFree Operating SystemWindows 10 My Question or IssueI used to be able to save entire albums at a time by clicking on the heart under the album information and now I have to save the entire album manually. Did they get rid of album saving for no r...

Newbie

Plan Free   Operating System Windows 10   My Question or Issue I used to be able to save entire albums at a time by clicking on the heart under the album information and now I have t...

342 Views

0 replies

1 likes

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Spotify Connect is stuck

PlanPremiumCountry DeviceDesktop PC, iPhone 7Plus , iPadOperating SystemiOS12 and Windows 10 My Question or IssueMy PC only partially recognizes my mobile devices.But every time I open Spotify he shows me the same song that is played by my PC. Althou...

Casual Listener

Plan Premium Country   Device Desktop PC, iPhone 7Plus , iPad Operating System iOS12 and Windows 10   My Question or Issue My PC only partially recognizes my mobile devices. But ...

pson

Roadie

3682 Views

10 replies

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Select Default Sound Device PC

I'm trying to change the default sound device for the spotify desktop application. It seems whatever recent update you pushed removed our ability to do that. I've tried using --enable-audio-graph at the end of the shortcut, that doesn'twork.I've trie...

Newbie

I'm trying to change the default sound device for the spotify desktop application. It seems whatever recent update you pushed removed our ability to do that.  I've tried using --enable-a...

476 Views

0 replies

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How can I change my name in spotify?

PlanPremiumCountryMXDevice(Android & app for Windows 10)Operating System( Windows 10,etc.) My Question or IssueI'm not talking about the series of numbers that spotify automatically gives you.I'm refering to my name on the spotify screen, not my user...

Visitor

  Plan Premium Country MX Device (Android & app for Windows 10) Operating System ( Windows 10,etc.)   My Question or Issue I'm not talking about the series of numbers th...

AndrewRobs01

Composer

607 Views

1 replies

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Superuser Contribution Ads are still too loud - Using Spotify is damaging to hearing

Why are the ads so loud? Can't Spotify do something to correct the obvious difference in volume between streaming music?Everyone reading this has likely noticed that you can have your volume (either on your desktop or the app) set very low and the BA...

Casual Listener

Why are the ads so loud? Can't Spotify do something to correct the obvious difference in volume between streaming music? Everyone reading this has likely noticed that you can have your volume (eit...

Ferolie

Casual Listener

3563 Views

4 replies

10 likes

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Can't download Spotify desktop version

PlanFreeCountryUSA Operating SystemW10 My Question or IssueHi. So recently I downloaded the spotify desktop version from the site and it was downloading until it said "Migrating Data", and after that it automatically downloaded the Windows store vers...

Casual Listener

Plan Free Country USA     Operating System W10   My Question or Issue Hi. So recently I downloaded the spotify desktop version from the site and it was downloading until...

381 Views

0 replies

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Songs not saved when album is saved

PlanPremiumCountryDenmarkDeviceWindows computer - laptopOperating SystemWindows 10 My Question or IssueJust today, not had this issue before, I noticed that when I save an album, it doesn't also save the songs in the album. That is, the "+" mark does...

Newbie

Plan Premium Country Denmark Device Windows computer - laptop Operating System Windows 10   My Question or Issue Just today, not had this issue before, I noticed that when I save an al...

asono

Roadie

2164 Views

8 replies

3 likes

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Back to having Add To Playlist errors

Plan: FreeCountry: USADevice: Desktop via Chromium 77.0.3832.0 / Opera 63.0.3353.0 / IE 11.0.9600.19377Operating System: Windows 7 x64My Question or Issue:Early this morning, Spotify reset its sign-in cookie, and thereafter has given me nothing but t...

Newbie

Plan: Free Country: USA Device: Desktop via Chromium 77.0.3832.0 / Opera 63.0.3353.0 / IE 11.0.9600.19377 Operating System: Windows 7 x64 My Question or Issue: Ea...

248 Views

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Artist Display

I'm using Premium on a laptop and when I fired up the laptop today my alphabetical list of artists has disappeared and been replaced by a screen telling me my favourite artists will appear here or giving me the option to browse. The songs I have like...

Casual Listener

I'm using Premium on a laptop and when I fired up the laptop today my alphabetical list of artists has disappeared and been replaced by a screen telling me my favourite artists will appear here or gi...

Lost_Johnny

Casual Listener

611 Views

2 replies

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control volume specifically for spotify when minimized to tray

Is there a way to control only spotify volume when it is in the system tray? because from all i know it only changes MASTER volume.

Newbie

Is there a way to control only spotify volume when it is in the system tray? because from all i know it only changes MASTER volume.

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I just want to go back to being able to save an album and have it appear in my Songs

Please, it's so annoying now. I just wanna save songs and albums and have them appear in the Songs section again. What was wrong with it before?

Newbie

Please, it's so annoying now. I just wanna save songs and albums and have them appear in the Songs section again. What was wrong with it before?

344 Views

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Albums blank when offline

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issue I often use the desktop version of Spotify offline so I don't get distracted while working. I've got premium and been able to listen to my saved music offline fine until toda...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue   I often use the desktop version of Spotify offline so I don't get distracted while working....

guit-able

Newbie

593 Views

1 replies

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fix the sync issues for goodness sakes! Im so sick of my songs not updating on desktop.

PlanPremiumCountryUnited KingdomDeviceDesktop PC (Windows 10 64Bit) My Question or IssueFirst of all, fix the sync issues with the songs. Constantly, everyday i have to reinstall to get my newly saved songs to show up. Its getting so stupid. also why...

Newbie

  Plan Premium Country United Kingdom Device Desktop PC (Windows 10 64Bit)     My Question or Issue First of all, fix the sync issues with the songs. Constantly, everyday i h...

388 Views

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Need help with Cortana

PlanPremiumCountryItalyDevicePcOperating System Windows 10 My Question or IssueI have linked cortana with spotify(downloaded from microsoft store) through the notebook option.The problem is that when i give the command she is not able to start the so...

Casual Listener

  Plan Premium Country Italy Device Pc Operating System  Windows 10   My Question or Issue I have linked cortana with spotify(downloaded from microsoft store) through the no...

tiglat

Casual Listener

692 Views

1 replies

1 likes

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Can't play any music

CountryFranceDeviceMSI HP62VR 7RF Leopard ProOperating SystemWindows 10 My Question or IssueThe title says it all. I can't play any music on spotify PC. It works perfectly on mobile but on pc the icon will just become gray with the title of the music...

Newbie

Country France Device MSI HP62VR 7RF Leopard Pro Operating System Windows 10   My Question or Issue The title says it all. I can't play any music on spotify PC. It works perfectly on mob...

252 Views

0 replies

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Solved!! Can't upload a playlist... It only shows up as a link now

PlanPremium CountryLiving in Germany and using their data and Wifi but I got Spotify when I was in the United States DeviceLaptop Operating SystemWindows 10 My Question or Issue When I try to upload my playlist it will not show a list of the songs li...

Composer

Plan Premium   Country Living in Germany and using their data and Wifi but I got Spotify when I was in the United States   Device Laptop   Operating System Windows 10  ...

musicorumgenius

Composer

1202 Views

3 replies

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