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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

troycarp

Casual Listener

9826 Views

98 replies

43 likes

  • 9826 Views
  • 98 replies
  • 43 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

985 Views

12 replies

1 likes

Possible Bug
  • 985 Views
  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

anime-kun32

Casual Listener

2176 Views

34 replies

2 likes

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  • 34 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8429 Views

0 replies

4 likes

  • 8429 Views
  • 0 replies
  • 4 likes

Spotify is turning the volume down.

PlanPremiumCountryDenmarkDeviceComputer, using desktop client 1.1.17.543Operating SystemWindows 10 64 bit. My Issue:At random times spotify starts to turn the volume down by itself, like fading out a song but in the middel of a song! Sometimes the so...

Casual Listener

Plan Premium Country Denmark Device Computer, using desktop client 1.1.17.543 Operating System Windows 10 64 bit.   My Issue: At random times spotify starts to turn the volume down by ...

OneByBoo

Roadie

1423 Views

1 replies

0 likes

  • 1423 Views
  • 1 replies
  • 0 likes

"dislike" button in daily mixes isn't showing up

Sometimes when my daily mixes show up in my recently played, you can only favourite songs and the dislike button doesn't appear. When this happens I just go directly to the made for you to play them and it works. But no matter where I play my daily m...

Regular

Sometimes when my daily mixes show up in my recently played, you can only favourite songs and the dislike button doesn't appear. When this happens I just go directly to the made for you to play them ...

sbuder

Regular

1197 Views

2 replies

3 likes

  • 1197 Views
  • 2 replies
  • 3 likes

daily mix doesn't work properly

PlanPremiumDevice(iPhone 7)Operating System(iOS 12.1.4)My Question or Issuedaily mix is supposed to be endless and it should load new songs when i listen to it as far as i know. But this feature disappeared from my devices and now my daily mixes do n...

Regular

Plan Premium Device (iPhone 7) Operating System (iOS 12.1.4) My Question or Issue daily mix is supposed to be endless and it should load new songs when i listen to it as far as i know. But thi...

eltoch

Composer

1202 Views

1 replies

0 likes

Daily mix issues
  • 1202 Views
  • 1 replies
  • 0 likes

Empty Spotify

PlanPremium CountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI've had Spotify app for a long time and for about 3 or 4 months I have the problem with songs. It started when I couldn't play single songs so I could somehow deal with ...

Casual Listener

Plan Premium  Country Poland Device PC Operating System Windows 10   My Question or Issue I've had Spotify app for a long time and for about 3 or 4 months I have the problem with ...

mineyy_xx

Casual Listener

1352 Views

3 replies

0 likes

  • 1352 Views
  • 3 replies
  • 0 likes

Downloading Podcast's on the desktop platform. (Windows)

I think it’s weird we have the ability to download podcasts for offline listening on iOS and Android, but we cannot download for desktop. Offline listening is just as necessary for desktop. Spotify can you please make this feature available for deskt...

Visitor

I think it’s weird we have the ability to download podcasts for offline listening on iOS and Android, but we cannot download for desktop. Offline listening is just as necessary for desktop. Spotify c...

OneByBoo

Roadie

962 Views

1 replies

0 likes

  • 962 Views
  • 1 replies
  • 0 likes

Solved!! File is in an unsupported format...

I have been trying to listen to Linkin Parks Minutes to Midnight album, however it keeps bringing up the 'file is in an unsupported format' error. Its not a local file so im not sure why this is the case. All other albums appear to be working. Any id...

Newbie

I have been trying to listen to Linkin Parks Minutes to Midnight album, however it keeps bringing up the 'file is in an unsupported format' error. Its not a local file so im not sure why this is the ...

RachelBluMorph

Casual Listener

12286 Views

9 replies

0 likes

Windows
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  • 9 replies
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MS Store version of the desktop client for Windows seems to be holding up shutdown and restart

(I'll probably be crossposting this to both the Spotify community forums and Windows Feedback Hub) PlanPremiumCountrySingaporeDeviceThinkPad X250Operating SystemWindows 10 Pro, Insider Preview 20H1 build 19002 (issue also existed on 18999) My Questio...

Newbie

(I'll probably be crossposting this to both the Spotify community forums and Windows Feedback Hub)   Plan Premium Country Singapore Device ThinkPad X250 Operating System Windows 10 Pro,...

646 Views

0 replies

0 likes

  • 646 Views
  • 0 replies
  • 0 likes

Can't anymore connect to Yamaha RX-A1040 on Spotify Connect

PlanPremiumCountryUKDeviceMultiple: PC, Samsung Galaxy Note 8Operating SystemWindows 10 My Question or IssueHave been listening Spotify on my Yamaha RX-A1040 received via Spotify Connect for years. Overall great, few hiccups along the way that always...

Casual Listener

Plan Premium Country UK Device Multiple: PC, Samsung Galaxy Note 8 Operating System Windows 10   My Question or Issue Have been listening Spotify on my Yamaha RX-A1040 received ...

1257 Views

0 replies

4 likes

  • 1257 Views
  • 0 replies
  • 4 likes

Spotify volume changes

PlanPremiumCountrySingaporeDeviceWindows PCOperating SystemWindows 10 My Question or IssueMy Spotify music changes volume occasionally. I thought i might have manipulated something with my computer's volume, but it only happens on Spotify itself. Fur...

Visitor

Plan Premium Country Singapore Device Windows PC Operating System Windows 10   My Question or Issue My Spotify music changes volume occasionally. I thought i might have manipulated som...

sander386

Regular

1622 Views

2 replies

2 likes

  • 1622 Views
  • 2 replies
  • 2 likes

Drastic Volume Changes During Regular Playback

PlanPremiumCountryUSADeviceLenovo LaptopOperating SystemWindows 10My Question or Issue When listening to music on my laptop, the app volume randomly drops from 100% to about 20% very often. I have to manually bring the volume back up, only to have it...

Casual Listener

Plan Premium Country USA Device Lenovo Laptop Operating System Windows 10 My Question or Issue   When listening to music on my laptop, the app volume randomly drops from 100% to about ...

Shulcs

Casual Listener

1058 Views

3 replies

2 likes

  • 1058 Views
  • 3 replies
  • 2 likes

Clicking on album would play first saved song, now it doesn't

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs in the subject, I've normally been able to click on an album that contains at least one li...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue As in t...

Blazbaros

Regular

768 Views

1 replies

1 likes

  • 768 Views
  • 1 replies
  • 1 likes

Spotify Connect is not working

SituationI have Spotify at Home and in my Office. Everything worked fine in my Office till last week. Spotify was playing there via a Creative Omni speaker, connected via Wifi. The weired thing is, that I have two PCs in the Office with Spotfiy and n...

Visitor

Situation I have Spotify at Home and in my Office. Everything worked fine in my Office till last week. Spotify was playing there via a Creative Omni speaker, connected via Wifi. The weired thing is,...

698 Views

0 replies

1 likes

  • 698 Views
  • 0 replies
  • 1 likes

Shuffle queue playlist frozen since last update

Plan PremiumFree/PremiumCountry USA Device Velocity Micro Z95(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Win 10 64-bit (Home)(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince the last update, my "shuffle" queue...

Music Fan

Plan Premium Free/Premium Country USA   Device Velocity Micro Z95 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Win 10 64-bit (Home) (iOS 10, Android Oreo, Win...

flboffin

Music Fan

1252 Views

3 replies

0 likes

  • 1252 Views
  • 3 replies
  • 0 likes

[Windows] Smaller window size makes user name look bad on Windows

PlanFree/Premium DeviceWin 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCould you make this look better? The H in my name should just not be there because it does not look slick, if i were to expand the window, it wou...

Newbie

Plan Free/Premium   Device Win 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Could you make this look better? The H in my name should just...

629 Views

0 replies

0 likes

  • 629 Views
  • 0 replies
  • 0 likes

Disable Suggestions

Hello, I've been Premium for over two years now. Is there a way to disable music suggestions? I like one or two music genres, I am currently living in a country in Central America and because I live here and some people like reggeaton or banda doesn'...

Regular

 Hello, I've been Premium for over two years now. Is there a way to disable music suggestions? I like one or two music genres, I am currently living in a country in Central America and because I...

OneByBoo

Roadie

988 Views

1 replies

1 likes

  • 988 Views
  • 1 replies
  • 1 likes

Too quiet in Windows 10 Client

Hi there,I'm having the following problem:If I play a track in Spotify on Windows 10, it is quiet, so I have to put the volume slider up high. BUT. If I enable the sound on that video banner on top of the app, it plays just fine - the sound is solid ...

Regular

Hi there, I'm having the following problem: If I play a track in Spotify on Windows 10, it is quiet, so I have to put the volume slider up high. BUT. If I enable the sound on that video banner on t...

urbeast

Newbie

3754 Views

3 replies

0 likes

sound level
volume
  • 3754 Views
  • 3 replies
  • 0 likes

Circle with line removed from spotify

FreeUSA Desktop/Windows I can't seem to find this symbol anywhere, I was using it to remove songs I didn't like from my daily mix, but now there are a lot more of certain artists that I dislike.

Visitor

Free USA   Desktop/Windows   I can't seem to find this symbol anywhere, I was using it to remove songs I didn't like from my daily mix, but now there are a lot more of certain artists ...

Babgfx

Visitor

972 Views

1 replies

2 likes

  • 972 Views
  • 1 replies
  • 2 likes

Volume control keyboard shortcuts not working with Spotify Connect.

Plan / Country:PremiumDeviceAll tested Windows devices.Operating SystemWindows 10 and Windows 8.1 My Question or IssueThe volume up/down hotkeys (ctrl+UP, ctrl+DOWN) have no effect when using Spotify Connect to control playback from one Windows machi...

Casual Listener

Plan / Country: Premium Device All tested Windows devices. Operating System Windows 10 and Windows 8.1   My Question or Issue The volume up/down hotkeys (ctrl+UP, ctrl+DOWN) have no effe...

1475 Views

0 replies

3 likes

  • 1475 Views
  • 0 replies
  • 3 likes

Searching for song name does not find song

Hi,Searching for the song Anni Rose does not list the song with the exact time title by Tulku. Results are not case sensitive. Please see screen shots. Searching for Tulku does list them as an artist, and when navigating to their page, the first song...

Regular

Hi, Searching for the song Anni Rose does not list the song with the exact time title by Tulku. Results are not case sensitive. Please see screen shots. Searching for Tulku does list them as an arti...

OneByBoo

Roadie

745 Views

1 replies

0 likes

  • 745 Views
  • 1 replies
  • 0 likes

[Desktop] Video or video podcasts are missing.

PlanPremiumCountryBelgiumOperating SystemWindows 10 My Question or IssueI am using version 1.1.17.543.geb9254e9 and I don't have a "Video" section in my left bar, nor does the TED Talks podcast (which are video's I assume) play any video. I have trie...

Casual Listener

Plan Premium Country Belgium Operating System Windows 10   My Question or Issue I am using version 1.1.17.543.geb9254e9 and I don't have a "Video" section in my left bar, nor does the TE...

LievenK

Casual Listener

1918 Views

2 replies

0 likes

  • 1918 Views
  • 2 replies
  • 0 likes