Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
12 hours ago
songcat1
Casual Listener
96905 Views
82 replies
27 likes

96905 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
105707 Views
291 replies
22 likes

105707 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7698 Views
1 replies
6 likes

7698 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148217 Views
0 replies
26 likes
Mac
Windows

148217 Views
0 replies
26 likes

"Can't play the current song" part way through song

PlanPremiumCountryNew ZealandDeviceDell XPS15 using Soundblaster X-fiOperating SystemWindows 10My Question or IssueI keep getting "Can't play the current song" part way through a song. I need to restart Spotify to continue playing. I have gone to adv...

fresh-ear
Roadie
Plan Premium Country New Zealand Device Dell XPS15 using Soundblaster X-fi Operating System Windows 10 My Question or Issue I keep getting "Can't play the current song" part way through a so...
2019-09-11 5:52:40 AM
375 Views
0 replies
2 likes

375 Views
0 replies
2 likes

Spotify won't play any song

PlanPremium (but the problem was there before going Premium)CountryFranceDevicePCOperating SystemWindows 10 My Question or IssueThe Spotify app simply won't play any song. When I click on a song, it starts like it should, without any error message, b...

ermisty
Visitor
Plan Premium (but the problem was there before going Premium) Country France Device PC Operating System Windows 10 My Question or Issue The Spotify app simply won't play any song. Wh...
2019-09-10 11:45:18 PM
318 Views
0 replies
1 likes

318 Views
0 replies
1 likes

Solved!! I can't create topic in playlist exchange forum

Hello.This is problem just with Spotify community. I couldn't post My playlist. I don't know, if I was reported, but My playlist URI was correct. I have also use some tags, but there are not any good tags for My playlistts for selection, so I have se...

Noguri
Roadie
Hello. This is problem just with Spotify community. I couldn't post My playlist. I don't know, if I was reported, but My playlist URI was correct. I have also use some tags, but there are not any go...
2019-09-08 9:49:56 PM
2019-09-10 11:32:22 PM
goldrecorddaddy
Music Fan
1298 Views
8 replies
0 likes
Spotify Community

1298 Views
8 replies
0 likes

Solved!! No way to download local files

PlanPremiumCountryUSADevice(iPhone 8, PC)Operating System(iOS 12, Windows 10) My Question or Issue Because my computer has no wifi card, it must connect via ethernet to the network switch. I am currently in college meaning that access to this network...

Deweks
Regular
Plan Premium Country USA Device (iPhone 8, PC) Operating System (iOS 12, Windows 10) My Question or Issue Because my computer has no wifi card, it must connect via ethe...
2019-09-10 4:09:16 AM
2019-09-10 10:13:21 PM
Deweks
Regular
548 Views
2 replies
0 likes

548 Views
2 replies
0 likes

Shuffle and Repeat Preferences Don't Stick

PlanPremiumCountryUSDevicePCOperating SystemWin 10My Question or IssueBottom line - Shuffle/Repeat float with my account and don't stick on a specific device. Here's what I'm talking about - I was at my desk listening on the Windows app this morning....

jeffjones22
Music Fan
Plan Premium Country US Device PC Operating System Win 10 My Question or Issue Bottom line - Shuffle/Repeat float with my account and don't stick on a specific device. ...
2019-09-10 4:10:17 PM
2019-09-10 9:09:48 PM
jeffjones22
Music Fan
1015 Views
2 replies
0 likes

1015 Views
2 replies
0 likes

Crashing when connect bluetooth headphones while playing

PlanPremiumCountryGermany DevicePC - Spotify 1.0.96.181.gf6bc1b6bOperating SystemWindows 10 My Question or Issue When I connect my bluetooth headphones to my PC (Bose QC 35 II) while any song is playing on spotify, the programm hangs. The process CPU...

lupus1092
Casual Listener
Plan Premium Country Germany Device PC - Spotify 1.0.96.181.gf6bc1b6b Operating System Windows 10 My Question or Issue When I connect my bluetooth headphones...
2019-01-09 8:20:10 AM
2019-09-10 6:49:39 PM
lcm-xa_a6zkd
Newbie
4108 Views
6 replies
4 likes

4108 Views
6 replies
4 likes

Can not listen song in my laptop when I am abroad even when I am premium

I can't play music in my window app when I am abroad. I will be 4 month outside the country I am subscribe in. I can play music in my phone but not through my laptop which is weird! My Question or Issue

atelopus13
Regular
I can't play music in my window app when I am abroad. I will be 4 month outside the country I am subscribe in. I can play music in my phone but not through my laptop which is weird! My Quest...
2019-04-27 1:59:53 AM
2019-09-10 4:17:22 PM
atelopus13
Regular
430 Views
2 replies
0 likes

430 Views
2 replies
0 likes

bottom left cover onclick bug

PlanPremiumCountryGermanyDeviceDell XPS 13Operating SystemWindows 10 My Question or IssueIf you press the song cover in the bottom left corner the song above the song you clicked gets highlighted.I dont know how to reproduce the bug... after i restar...

knurzl
Newbie
Plan Premium Country Germany Device Dell XPS 13 Operating System Windows 10 My Question or Issue If you press the song cover in the bottom left corner the song above the song you cli...
2019-09-10 3:51:17 PM
287 Views
0 replies
1 likes

287 Views
0 replies
1 likes

Add Local files Crashes Spotify (Win7-64bit)

PlanPremiumDevicePCOperating SystemWindows 7 Pro, 64-bit My Question or IssueSpotify client cannot handle large local library (30k mp3s).Trying to add the entire library, using Add Source, causes a runaway memory leak (3.5GB+), the client stops respo...

edgylitirmor
Music Fan
Plan Premium Device PC Operating System Windows 7 Pro, 64-bit My Question or Issue Spotify client cannot handle large local library (30k mp3s). Trying to add the entire librar...
2019-09-06 8:27:18 PM
2019-09-10 12:32:41 PM
edgylitirmor
Music Fan
403 Views
1 replies
1 likes

403 Views
1 replies
1 likes

Songs sound metalic

PlanPremiumDevicePCOperating SystemWindows 7 My Question or IssueHey guys and gals, my issue since a few days is that every song i play - it just sounds like someone sings into a tin can. This problem only occurs on my PC. I have spotify on my androi...

slowandsteady
Casual Listener
Plan Premium Device PC Operating System Windows 7 My Question or Issue Hey guys and gals, my issue since a few days is that every song i play - it just sounds like someone sings into a...
2019-09-10 9:33:09 AM
2019-09-10 9:41:55 AM
slowandsteady
Casual Listener
369 Views
1 replies
0 likes

369 Views
1 replies
0 likes

Songs Playing but Muted

Hello,So I recently reinstalled the Windows desktop app, and when I tried to play music, the progress bar was moving but no sound was coming out. I've tried relogging in and reinstalling a couple times but no luck. Is this a Spotify problem or someth...

raina_the_rogue
Regular
Hello, So I recently reinstalled the Windows desktop app, and when I tried to play music, the progress bar was moving but no sound was coming out. I've tried relogging in and reinstalling a couple t...
2019-02-15 6:45:37 AM
2019-09-10 6:41:07 AM
raina_the_rogue
Regular
813 Views
6 replies
0 likes

813 Views
6 replies
0 likes

Volume slider is visually broken on Windows 10 for me

PlanPremium DeviceDesktop PCOperating SystemWindows 10 My Question or Issue:When I start Spotify on Windows the volume slider always appears visually to be at full volume. In reality the volume is somewhere else when I start playing music. After the ...

user-removed
Visitor
Plan Premium Device Desktop PC Operating System Windows 10 My Question or Issue: When I start Spotify on Windows the volume slider always appears visually to be at full volume....
2019-09-09 8:38:47 PM
514 Views
0 replies
2 likes

514 Views
0 replies
2 likes

Master volume varies wildly when starting/ending calls with Jabber

Plan: FreeCountry: USAOperating System: Windows 10 Hi, all! I am having a constant issue with the master volume on my computer changing when starting and ending calls while Spotify is running. When answering a call, the master volume drops to 0, not ...

skipperjohnn
Visitor
Plan: Free Country: USA Operating System: Windows 10 Hi, all! I am having a constant issue with the master volume on my computer changing when starting and ending calls while Spotify is ru...
2019-09-09 5:52:16 PM
373 Views
0 replies
0 likes

373 Views
0 replies
0 likes

I Want Music in English and Spanish in my Daily Mixes

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI listen to music in both English and Spanish but all my Daily Mixes are English only. How ca...

Alienboy
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I liste...
2019-09-09 4:12:39 PM
335 Views
0 replies
0 likes

335 Views
0 replies
0 likes

Don't like button doesn't remove songs in Discover Weekly playlist

PlanFreeCountryUKOperating SystemWindows 10 desktop appMy Question or IssueWhen I'm listening to Discover Weekly songs and click 'Don't like' it greys out that song and skips to the next song as expected. However, when I close Spotify and re-open it ...

d-j-c
Visitor
Plan Free Country UK Operating System Windows 10 desktop app My Question or Issue When I'm listening to Discover Weekly songs and click 'Don't like' it greys out that song and skips to the nex...
2019-09-06 7:06:58 PM
2019-09-09 3:03:29 PM
ThisIsJesus
Visitor
1075 Views
1 replies
0 likes
Discover Weekly
don't like

1075 Views
1 replies
0 likes

Non trova nessun brano

PlanPremiumCountryItalyDevicePCOperating SystemWindows 10 My Question or IssueNon mi trova più nessun bravo, ho provato a cancellare le righe con spotify sul file hots ma non ha funzionato! Ho già provato a reinstallare più volta

mirkotaruffi
Visitor
Plan Premium Country Italy Device PC Operating System Windows 10 My Question or Issue Non mi trova più nessun bravo, ho provato a cancellare le righe con spotify sul file hots ma non...
2019-09-09 12:42:33 PM
329 Views
0 replies
0 likes

329 Views
0 replies
0 likes

Spotify app very slow and laggy

I'm using Windows 8 on a premium plan. I've been using Spotify for 4 years with no issues, but the last few days the app has been horribly laggy and slow. It takes about a minute to 'load' the app, and it will often stop playing the song I choose, or...

mightysparks
Regular
I'm using Windows 8 on a premium plan. I've been using Spotify for 4 years with no issues, but the last few days the app has been horribly laggy and slow. It takes about a minute to 'load' the app, a...
2019-08-30 7:34:12 AM
2019-09-09 11:50:46 AM
mightysparks
Regular
4084 Views
4 replies
0 likes

4084 Views
4 replies
0 likes

Downloads

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am using a windows 7 laptop to access my music when I am not on my phone. When I download m...

mobibizness
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am us...
2019-09-09 10:04:41 AM
309 Views
0 replies
0 likes

309 Views
0 replies
0 likes

Cannot use Spotify for Artists

PlanPremiumCountryUnited KingdomDeviceWindows 10 LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue( 2019-08-09 ) I have been getting this error (Something went wrong) for three days now and it is not clearing, does sa...

meakpro
Casual Listener
Plan Premium Country United Kingdom Device Windows 10 Laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ( 2019-08-09 ) I have been...
2019-09-08 5:39:33 AM
2019-09-09 8:14:52 AM
cleanlywolf
Casual Listener
751 Views
6 replies
4 likes

751 Views
6 replies
4 likes

Release radar and Discover weekly not saving

Whenever I hide a song from playing on either discover weekly or release radar it doesn't save when I close the app and open it again.PlanFreeOperating SystemWindows 10

Caldoingstuff
Casual Listener
Whenever I hide a song from playing on either discover weekly or release radar it doesn't save when I close the app and open it again. Plan Free Operating System Windows 10
2019-09-07 1:59:05 AM
2019-09-09 7:10:17 AM
jd4-5h4_r959
Casual Listener
502 Views
4 replies
2 likes

502 Views
4 replies
2 likes

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