Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

122504 Views

83 replies

27 likes

  • 122504 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

whatintheworldisthis

Visitor

116728 Views

291 replies

22 likes

  • 116728 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

9071 Views

1 replies

6 likes

  • 9071 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Spotify Legend

150072 Views

0 replies

26 likes

Mac
Windows
  • 150072 Views
  • 0 replies
  • 26 likes

Spotify won't play music (Spotify can't play this song right now...)

PlanPremiumCountryGermanyDeviceDesktop ComputerOperating SystemWindows 7 My Question or IssueHey guys, I'm currently facing the issue of Spotify suddenly deciding to not play any songs anymore. This however only applies to the desktop app, since the ...

Casual Listener

Plan Premium Country Germany Device Desktop Computer Operating System Windows 7   My Question or Issue Hey guys,   I'm currently facing the issue of Spotify suddenly deciding to...

SirePepega

Casual Listener

676 Views

2 replies

0 likes

  • 676 Views
  • 2 replies
  • 0 likes

An issue with updating playlist description

Hello.I have problem with updating description.I would like to change my description. After saving My playlist, description is here. But, after loading playlist, description is, as It was before updating.Could You look on this issue please and fix It...

Roadie

Hello. I have problem with updating description. I would like to change my description. After saving My playlist, description is here. But, after loading playlist, description is, as It was before ...

390 Views

0 replies

0 likes

Description
  • 390 Views
  • 0 replies
  • 0 likes

Weird Disk Issue

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueSometimes, when I want to use Spotify, it won't use more than 1 MB of the disk (although it claims it's using 100%), but when I close Spotify, it will use much more...

Casual Listener

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue Sometimes, when I want to use Spotify, it won't use more than 1 MB of the disk (although...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Daily mix disappeared

FreeUSA Dell XPS 15Windows 10 My daily mix disappeared on my desktop app and I also can't find it on my web player. I had I think 6 daily mixes before so it is not an issue of not having it, it just disappeared for some reason. I was listening to it ...

Casual Listener

  Free USA   Dell XPS 15 Windows 10   My daily mix disappeared on my desktop app and I also can't find it on my web player. I had I think 6 daily mixes before so it is not an is...

trentreborn

Regular

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Error 112

Good morning, i've recently installed spotify on my computer and i get error 112 which doesn't let me to log in nor access the main spotify webpage. What should I do?

Visitor

Good morning, i've recently installed spotify on my computer and i get error 112 which doesn't let me to log in nor access the main spotify webpage. What should I do?   

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

Bug: sorting in desktop client inconsistent

In playlists, all sorting is done including prefixes like 'The' and 'A'. So e.g. The Rolling Stones is sorted under 'T'. In "your library" sorting ignores these prefixes. So, The Rolling Stones is sorted under 'R'. This is inconsistent and very confu...

Casual Listener

In playlists, all sorting is done including prefixes like 'The' and 'A'. So e.g. The Rolling Stones is sorted under 'T'.   In "your library" sorting ignores these prefixes. So, The Rolling Sto...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Spotify no longer opening on Windows 10 and cannot uninstall it either

Spotify no longer opens on my PC-Win10 (nothing happens when I click on the icon).Cannot uninstall it from my PC either to reinstall a newer version (nothing happens when I click on the icon).My Spotify account works fine still on my iPhone however. ...

Visitor

Spotify no longer opens on my PC-Win10 (nothing happens when I click on the icon). Cannot uninstall it from my PC either to reinstall a newer version (nothing happens when I click on the icon)....

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

SPOTIFY NON RIPRODUCE NESSUN BRANO

Dopo pochi secondi la canzone si blocca e compare un avviso che recita: non è possibile riprodurre il brano correttamente. Ho già provato a reistallare il programma diverse volte. Succede su tutti i brani anche quelli delle mie playlist che ho sempre...

Newbie

Dopo pochi secondi la canzone si blocca e compare un avviso che recita: non è possibile riprodurre il brano correttamente.   Ho già provato a reistallare il programma diverse volte. Succede su...

elisab3tta

Visitor

1273 Views

1 replies

5 likes

  • 1273 Views
  • 1 replies
  • 5 likes

[All Platforms] Release Radar shows artists you dont follow

PlanPremiumCountryCanadaDeviceiPhone8Operating SystemWindows10 My Question or IssueMy Release Radar this week has content from an artist that I am not following. This artist has the exact same name as one of the arists that I do follow but it is not ...

Casual Listener

Plan Premium Country Canada Device iPhone8 Operating System Windows10   My Question or Issue My Release Radar this week has content from an artist that I am not following. This artist ...

797 Views

0 replies

6 likes

All devices
All Platforms
Release Radar
  • 797 Views
  • 0 replies
  • 6 likes

no songs appear or play on PC spotify

PlanFreeCountryBrazilDevicewindows PCOperating Systemwindows 10 My Question or IssueLately, I'm having a terrible problem with the spotify PC app, just all the songs are gone, all the playlists I access are empty. The strange thing is that when I ent...

Visitor

Plan Free Country Brazil Device windows PC Operating System windows 10   My Question or Issue Lately, I'm having a terrible problem with the spotify PC app, just all the songs are gone...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Spotify doesn't load anything at all

PlanPremiumCountryUSADeviceAcer Nitro V Gaming LaptopOperating SystemWindows 10 My Question or IssueSo yesterday I was going through files to decided what to delete, as I has way too much on my harddrive. I ran some of them to see what they were, and...

Casual Listener

Plan Premium Country USA Device Acer Nitro V Gaming Laptop Operating System Windows 10   My Question or Issue So yesterday I was going through files to decided what to delete, as I has...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Error while liking track

DeviceDesktop, Mobile phone and TabletCountryThe NetherlandsOperating SystemWindows 10, IOS12(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, i am using spotify premium in the Netherlands on both Windows 10 desktop and Ios 12. When i u...

Visitor

Device Desktop, Mobile phone and Tablet Country The Netherlands Operating System Windows 10, IOS12 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, i am using spo...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

"Spotify can't play this right now. if you have the file on your computer you can import it" Error

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 (1903) with latest patches My Question or IssueI recently received my Burson Audio Playmate DAC/Headamp. And i've encountered a very strange issue with Spotify.After i reboot, and start Spoti...

Casual Listener

Plan Premium Country Norway Device PC Operating System Windows 10 (1903) with latest patches   My Question or Issue I recently received my Burson Audio Playmate DAC/Headamp. And i've e...

Gelanin

Casual Listener

882 Views

2 replies

0 likes

  • 882 Views
  • 2 replies
  • 0 likes

Spotify won't play over bluetooth

PlanPremiumCountryUKDeviceLenovo ideapad 310Operating SystemWindows 10 My Question or IssueRecently, whenever I connect my laptop to a bluetooth device ie. speaker or headphones, audio coming from spotify will play out of my laptop speaker rather tha...

Newbie

Plan Premium Country UK Device Lenovo ideapad 310 Operating System Windows 10   My Question or Issue Recently, whenever I connect my laptop to a bluetooth device ie. speaker or headpho...

684 Views

0 replies

1 likes

Bluetooth problems
Windows 10
  • 684 Views
  • 0 replies
  • 1 likes

Solved!! Spotify wont play an album on desktop but will in browser

So i dont know why this is a problem, but im guessing its having to do with my country of origin, ive been wanting to listen to the new RAMMSTEIN album but whenever i do that on my desktop it doesnt want to play at all even though it can see all the ...

Casual Listener

So i dont know why this is a problem, but im guessing its having to do with my country of origin, ive been wanting to listen to the new RAMMSTEIN album but whenever i do that on my desktop it doesnt ...

Cpt-Hawkeye

Casual Listener

775 Views

2 replies

0 likes

  • 775 Views
  • 2 replies
  • 0 likes

Need to reinstall app to update playlists

PlanPremiumCountryRomaniaDeviceWindows 10 PC [1.1.14.475.g566c8beb (Microsoft Store version)]Operating SystemWindows 10 Version 1809 My Question or IssueBasically in the PC app, from time to time, playlists "freeze". If i add or remove songs from oth...

Regular

Plan Premium Country Romania Device Windows 10 PC [1.1.14.475.g566c8beb (Microsoft Store version)] Operating System Windows 10 Version 1809   My Question or Issue Basically in the PC a...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Trouble with my Cortana

I'm using Win 10 and my Cortana seems doesn't very fit with my Spotify. For example, when I uninstall and reinstall my Spotify, I can free-hand control my Spotify with Cortana. But every time I turn my laptop off then the day after that, when i ask C...

Regular

I'm using Win 10 and my Cortana seems doesn't very fit with my Spotify. For example, when I uninstall and reinstall my Spotify, I can free-hand control my Spotify with Cortana. But every time I turn ...

Rene01

Community Legend

2272 Views

9 replies

0 likes

  • 2272 Views
  • 9 replies
  • 0 likes

HDD LED flashes permanently

PlanPremium DevicePC Windows client and Spotify web player. On desktop PC and laptopOperating SystemWindows 10 My Question or IssueThe hard drive light flashes continuously when the spotify client program is running, or when i am using the web player...

Newbie

Plan Premium   Device PC Windows client and Spotify web player. On desktop PC and laptop Operating System Windows 10   My Question or Issue The hard drive light flashes continuousl...

uncajesse

Music Fan

584 Views

3 replies

0 likes

  • 584 Views
  • 3 replies
  • 0 likes

Spotify can't play this right now.

PlanPremiumCountryAustralia Operating SystemWindows 10, multiple computers My Question or Issue For weeks I have been getting a consistent yet intermittent issue trying to play songs. I won't hear any sound for the first ~5 seconds of the song and th...

Newbie

Plan Premium Country Australia    Operating System Windows 10, multiple computers   My Question or Issue  For weeks I have been getting a consistent yet intermittent...

uncajesse

Music Fan

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

bloated data folder

PlanPremiumCountryIsrael DevicePCOperating SystemWindows 10 My Question or Issue I've set a folder in settings/(edit-->preferences...) --> Offline songs storage but I can still see bloated data folder on:C:\Users\Dekel\AppData\Local\SpotifyThe offlin...

Casual Listener

Plan Premium Country Israel   Device PC Operating System Windows 10   My Question or Issue  I've set a folder in settings/(edit-->preferences...) --> Offline songs sto...

uncajesse

Music Fan

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes