Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81127 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
776403 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18148 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Plan Premium (Just upgraded to Family not 4 hours ago)Country: USA DeviceGoogle Pixel 3a, PC, Google Pixel 1Operating SystemAndroid 9, Windows 7 My Question or IssueHowdy!This has been going on the last week or so, not for very long. I'll be listenin...
Plan Premium (Just upgraded to Family not 4 hours ago) Country: USA Device Google Pixel 3a, PC, Google Pixel 1 Operating System Android 9, Windows 7 My Question or I...
Casual Listener
659 Views
2 replies
1 likes
PlanPremiumCountryMXDevice(Android & app for Windows 10)Operating System( Windows 10,etc.) My Question or IssueI'm not talking about the series of numbers that spotify automatically gives you.I'm refering to my name on the spotify screen, not my user...
Plan Premium Country MX Device (Android & app for Windows 10) Operating System ( Windows 10,etc.) My Question or Issue I'm not talking about the series of numbers th...
Composer
617 Views
1 replies
0 likes
Hey, guys, I can´t play any music if I start a song the progress bar isn't moving and isn't even showing the name or cover pic. whe I try to turn up the volume in the mixer I cant see Spotify and when I like, want to see a playlist (like any new play...
Hey, guys, I can´t play any music if I start a song the progress bar isn't moving and isn't even showing the name or cover pic. whe I try to turn up the volume in the mixer I cant see Spotify and whe...
Community Legend
487 Views
1 replies
0 likes
PlanFamily Plan when issue started, but now downgraded to single planCountryUSADevice(Samsung Galaxy 9, and Desktop Version)Operating System(Windows 10) My Question or IssueRecently I did a back up of music on my phone, and ever since then Spotify ha...
Plan Family Plan when issue started, but now downgraded to single plan Country USA Device (Samsung Galaxy 9, and Desktop Version) Operating System (Windows 10) My Question or Issue R...
Casual Listener
570 Views
1 replies
0 likes
When I'm playing a song from my list, about every 60 sec or so, there's a pause in the music and a beep (like a phone is on hold) and then the music continues until the next beep. So far it is doing it with every song from multiple artists. This has ...
When I'm playing a song from my list, about every 60 sec or so, there's a pause in the music and a beep (like a phone is on hold) and then the music continues until the next beep. So far it is ...
Regular
1565 Views
1 replies
1 likes
PlanPremiumCountryFranceDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI can't connect to any device on my Desktop PC. I don't have wifi on it but I have Ethernet. I don't want to get Wifi on my PC (works way better on Ethernet) is th...
Plan Premium Country France Device Desktop PC Operating System Windows 10 My Question or Issue I can't connect to any device on my Desktop PC. I don't have wifi on it but I have Ethe...
459 Views
0 replies
0 likes
I use a Windows desktop news app to be awared of the market news.I also listen to music continuously via Spotify on the same machine.When the other specific Windows app needs to speak I need Spotify to fade out.How can I achieve this?Thanks. PremiumT...
I use a Windows desktop news app to be awared of the market news. I also listen to music continuously via Spotify on the same machine. When the other specific Windows app needs to speak I need Spot...
532 Views
0 replies
0 likes
DeviceLenovo Thinkpad P50Operating SystemWindows 7 My Question or IssueHey,I'm using spotify at work and it takes a lot of my RAM.Here on the screenshot you can see that it takes almost 1.5 Go of RAM !I'm keeping it open for long period of time so I ...
Device Lenovo Thinkpad P50 Operating System Windows 7 My Question or Issue Hey, I'm using spotify at work and it takes a lot of my RAM. Here on the screenshot you can see that it tak...
Casual Listener
1329 Views
2 replies
0 likes
PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueSongs I've added since like 15 days ago aren't going onto my liked playlist on my PC and when I play them on my phone they don't play on my PC. I can't refresh my playlist...
Plan Premium Country Canada Device PC Operating System Windows 10 My Question or Issue Songs I've added since like 15 days ago aren't going onto my liked playlist on my PC and when I...
Community Legend
3609 Views
1 replies
1 likes
Tonight I attempted to play spotify and it just started skipping through playlists without starting any of the songs. I occationally get the error message "Spotify can't play this right now, if you have the song on your computer you can import it."I ...
Tonight I attempted to play spotify and it just started skipping through playlists without starting any of the songs. I occationally get the error message "Spotify can't play this right now, i...
539 Views
0 replies
0 likes
Recently something odd has been happening with all of my playlists. Even though I keep them all on shuffle, if I have 2 or more of an artist's songs in the playlist, they always play back-to-back songs from that atist before moving on to the next son...
Recently something odd has been happening with all of my playlists. Even though I keep them all on shuffle, if I have 2 or more of an artist's songs in the playlist, they always play back-to-back son...
437 Views
0 replies
0 likes
Hello! I just installed Spotify for the first time. One of the reasons I'm interested in it is the support for Local Files. But I tried to add a large number of .mp3 (23K) and within after a few minutes it had eaten all available memory and the app w...
Hello! I just installed Spotify for the first time. One of the reasons I'm interested in it is the support for Local Files. But I tried to add a large number of .mp3 (23K) a...
Not applicable
1103 Views
4 replies
2 likes
When i close my laptop and Spotify is running on the foreground, the music keep playing, it juts lock the PC without sleeping. If i play a video on Chrome or use the Netflix app and close the lid, the laptop goes on stand by correctly.Windows 10 - As...
When i close my laptop and Spotify is running on the foreground, the music keep playing, it juts lock the PC without sleeping. If i play a video on Chrome or use the Netflix app and close the lid, th...
Visitor
3293 Views
2 replies
0 likes
PlanPremiumCountryItalyDevicePCOperating SystemWindows 10 My Question or IssueWhen I order my liked songs and I play one of them, the next song is wrong, because the app is playing the next song like there is no order.I tried reinstalling the app, an...
Plan Premium Country Italy Device PC Operating System Windows 10 My Question or Issue When I order my liked songs and I play one of them, the next song is wrong, because the ...
448 Views
0 replies
0 likes
PlanFreeCountryNew ZealandOperating SystemWindows 10 My Question or IssueQuite a few songs are either wrongly marked or not marked. for reference, I've had to modify host file in hosts/etc/drivers/system32/windows or something to even use Spotify. I'...
Plan Free Country New Zealand Operating System Windows 10 My Question or Issue Quite a few songs are either wrongly marked or not marked. for reference, I've had to modify host...
Regular
611 Views
2 replies
0 likes
PlanFreeCountryUSADevicePCOperating SystemWindows 10 Pro My Question or IssueI need to remove an entire album from a playlist and it contains about 30+ tracks. I tried using the Control and Shift keys to do this but it does not work. Is there another...
Plan Free Country USA Device PC Operating System Windows 10 Pro My Question or Issue I need to remove an entire album from a playlist and it contains about 30+ tracks. I tried using ...
Roadie
1372 Views
3 replies
0 likes
Hello All, New Spotify user here and I've searched for an answer to this problem but can't find it. When I play a playlist, one song plays from the playlist then it plays songs outside the playlist, specifically modern pop songs. I'll try to explain ...
Hello All, New Spotify user here and I've searched for an answer to this problem but can't find it. When I play a playlist, one song plays from the playlist then it play...
509 Views
0 replies
1 likes
Hello, on the desktop spotify client there seems to be only an option called streaming quality. I have that set to normal. However on my phone I do have the downloading quality set to very high. As far as downloading on the desktop client since there...
Hello, on the desktop spotify client there seems to be only an option called streaming quality. I have that set to normal. However on my phone I do have the downloading quality set to very high. As f...
580 Views
0 replies
0 likes
I used to be able to view friend activity on my Macbook, but after having the fully updated version on my Windows 10 laptop, am unable to see it (even with it turned on in settings).
I used to be able to view friend activity on my Macbook, but after having the fully updated version on my Windows 10 laptop, am unable to see it (even with it turned on in settings). &...
Spotify Legend
1700 Views
3 replies
0 likes
Spotfiy keeps crashing, just after I launch the program. Operating system: windows 8.1, 64-bits spotifuggle version: 0.9.7.16.g4b197456 I already did a clean reinstallation of Spotify and then rebooted my computer.
Spotfiy keeps crashing, just after I launch the program. Operating system: windows 8.1, 64-bits spotifuggle version: 0.9.7.16.g4b197456 I already did a clean reinstallation of Spotify and then ...
Newbie
7541 Views
11 replies
0 likes
