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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83342 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790356 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22505 Views

22 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3012 Views

0 replies

4 likes

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remote Sonos with spotify --> no devices

hi there , Hope that this issue is well known and somebody has a Solution. I have a spotify premium Account and a Sonos Home System (3xconnect amp, 1x Play1), and so far everthing worked out smooth and I was able to remote Sonos with the spotify app ...

Visitor

hi there , Hope that this issue is well known and somebody has a Solution. I have a spotify premium Account and a Sonos Home System (3xconnect amp, 1x Play1), and so far everthing worked out smooth ...

Scriven_j

Roadie

637 Views

1 replies

0 likes

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I use the non-windows store version of Spotify for Windows, and am experiencing playback issues.

PlanPremiumCountryUnited StatesDeviceCustom built desktopOperating SystemWindows 10 My Question or IssueSo I use the Windows version of Spotify that can be downloaded from the Spotify website, not the Windows Store app. Lately, I've been experiencing...

Visitor

Plan Premium Country United States Device Custom built desktop Operating System Windows 10   My Question or Issue So I use the Windows version of Spotify that can be downloaded from th...

430 Views

0 replies

3 likes

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Solved!! Playlists and folders not displaying correctly

I rearranged my folders/playlists on the desktop app and everything shows correctly. However when I use the app on my iOS the playlists are all in the wrong folders. I've tried to sync my devices but nothing works.

Casual Listener

I rearranged my folders/playlists on the desktop app and everything shows correctly. However when I use the app on my iOS the playlists are all in the wrong folders. I've tried to sync my devices but...

Emilia_8

Community Legend

4418 Views

6 replies

2 likes

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My username has changed to a random name

My Spotify user name was used to be "marti", but someday it automatically changed to "abkgz8iwshjrdky2zp2vhf7vh", and it has no sense.I'd like to know if I can have my original name again, thanks.

Visitor

My Spotify user name was used to be "marti", but someday it automatically changed to "abkgz8iwshjrdky2zp2vhf7vh", and it has no sense. I'd like to know if I can have my original name again, thanks. ...

AndrewRobs01

Composer

727 Views

1 replies

0 likes

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Previously listened to music adding itself to playlists

Plan Premium (Just upgraded to Family not 4 hours ago)Country: USA DeviceGoogle Pixel 3a, PC, Google Pixel 1Operating SystemAndroid 9, Windows 7 My Question or IssueHowdy!This has been going on the last week or so, not for very long. I'll be listenin...

Casual Listener

Plan  Premium (Just upgraded to Family not 4 hours ago) Country: USA   Device Google Pixel 3a, PC, Google Pixel 1 Operating System Android 9, Windows 7   My Question or I...

OperatorPapa

Casual Listener

668 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

How can I change my name in spotify?

PlanPremiumCountryMXDevice(Android & app for Windows 10)Operating System( Windows 10,etc.) My Question or IssueI'm not talking about the series of numbers that spotify automatically gives you.I'm refering to my name on the spotify screen, not my user...

Visitor

  Plan Premium Country MX Device (Android & app for Windows 10) Operating System ( Windows 10,etc.)   My Question or Issue I'm not talking about the series of numbers th...

AndrewRobs01

Composer

620 Views

1 replies

0 likes

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Music not playing and not starting

Hey, guys, I can´t play any music if I start a song the progress bar isn't moving and isn't even showing the name or cover pic. whe I try to turn up the volume in the mixer I cant see Spotify and when I like, want to see a playlist (like any new play...

Visitor

Hey, guys, I can´t play any music if I start a song the progress bar isn't moving and isn't even showing the name or cover pic. whe I try to turn up the volume in the mixer I cant see Spotify and whe...

Jacob

Community Legend

493 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Random songs adding to playlist, songs no longer availble but are actually still there?

PlanFamily Plan when issue started, but now downgraded to single planCountryUSADevice(Samsung Galaxy 9, and Desktop Version)Operating System(Windows 10) My Question or IssueRecently I did a back up of music on my phone, and ever since then Spotify ha...

Casual Listener

Plan Family Plan when issue started, but now downgraded to single plan Country USA Device (Samsung Galaxy 9, and Desktop Version) Operating System (Windows 10)   My Question or Issue R...

sixelona

Casual Listener

578 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Periodic beep noise during play

When I'm playing a song from my list, about every 60 sec or so, there's a pause in the music and a beep (like a phone is on hold) and then the music continues until the next beep. So far it is doing it with every song from multiple artists. This has ...

Newbie

When I'm playing a song from my list, about every 60 sec or so, there's a pause in the music and a beep (like a phone is on hold) and then the music continues until the next beep.  So far it is ...

GreendaySucks

Regular

1574 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Can't see any device on Windows

PlanPremiumCountryFranceDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI can't connect to any device on my Desktop PC. I don't have wifi on it but I have Ethernet. I don't want to get Wifi on my PC (works way better on Ethernet) is th...

Visitor

Plan Premium Country France Device Desktop PC Operating System Windows 10   My Question or Issue I can't connect to any device on my Desktop PC. I don't have wifi on it but I have Ethe...

462 Views

0 replies

0 likes

  • 462 Views
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Fading out Spotify Windows App when a specific App makes a sound

I use a Windows desktop news app to be awared of the market news.I also listen to music continuously via Spotify on the same machine.When the other specific Windows app needs to speak I need Spotify to fade out.How can I achieve this?Thanks. PremiumT...

Visitor

I use a Windows desktop news app to be awared of the market news. I also listen to music continuously via Spotify on the same machine. When the other specific Windows app needs to speak I need Spot...

536 Views

0 replies

0 likes

  • 536 Views
  • 0 replies
  • 0 likes

Memory leak - High RAM usage on Windows 7

DeviceLenovo Thinkpad P50Operating SystemWindows 7 My Question or IssueHey,I'm using spotify at work and it takes a lot of my RAM.Here on the screenshot you can see that it takes almost 1.5 Go of RAM !I'm keeping it open for long period of time so I ...

Casual Listener

Device Lenovo Thinkpad P50 Operating System Windows 7   My Question or Issue Hey, I'm using spotify at work and it takes a lot of my RAM. Here on the screenshot you can see that it tak...

Matthieu42

Casual Listener

1345 Views

2 replies

0 likes

memory leak
Ram
Windows 7
  • 1345 Views
  • 2 replies
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LIKED SONGS ADDED FROM PHONE NOT SHOWING UP ON PC AND ALSO WON'T PLAY

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueSongs I've added since like 15 days ago aren't going onto my liked playlist on my PC and when I play them on my phone they don't play on my PC. I can't refresh my playlist...

Visitor

Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue Songs I've added since like 15 days ago aren't going onto my liked playlist on my PC and when I...

Emilia_8

Community Legend

3623 Views

1 replies

1 likes

  • 3623 Views
  • 1 replies
  • 1 likes

Can't play songs from laptop.

Tonight I attempted to play spotify and it just started skipping through playlists without starting any of the songs. I occationally get the error message "Spotify can't play this right now, if you have the song on your computer you can import it."I ...

Casual Listener

Tonight I attempted to play spotify and it just started skipping through playlists without starting any of the songs. I occationally get the error message  "Spotify can't play this right now, i...

548 Views

0 replies

0 likes

  • 548 Views
  • 0 replies
  • 0 likes

Playlists Double-Playing Artists While on Shuffle

Recently something odd has been happening with all of my playlists. Even though I keep them all on shuffle, if I have 2 or more of an artist's songs in the playlist, they always play back-to-back songs from that atist before moving on to the next son...

Roadie

Recently something odd has been happening with all of my playlists. Even though I keep them all on shuffle, if I have 2 or more of an artist's songs in the playlist, they always play back-to-back son...

441 Views

0 replies

0 likes

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Memory Leak adding Local Files on Windows 10

Hello! I just installed Spotify for the first time. One of the reasons I'm interested in it is the support for Local Files. But I tried to add a large number of .mp3 (23K) and within after a few minutes it had eaten all available memory and the app w...

Newbie

  Hello!  I just installed Spotify for the first time.  One of the reasons I'm interested in it is the support for Local Files.  But I tried to add a large number of .mp3 (23K) a...

user-removed

Not applicable

1113 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Spotify prevent laptop from sleeping when i close the lid

When i close my laptop and Spotify is running on the foreground, the music keep playing, it juts lock the PC without sleeping. If i play a video on Chrome or use the Netflix app and close the lid, the laptop goes on stand by correctly.Windows 10 - As...

Casual Listener

When i close my laptop and Spotify is running on the foreground, the music keep playing, it juts lock the PC without sleeping. If i play a video on Chrome or use the Netflix app and close the lid, th...

luispe000

Visitor

3316 Views

2 replies

0 likes

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  • 2 replies
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Songs don't play in correct order when ordering them

PlanPremiumCountryItalyDevicePCOperating SystemWindows 10 My Question or IssueWhen I order my liked songs and I play one of them, the next song is wrong, because the app is playing the next song like there is no order.I tried reinstalling the app, an...

Casual Listener

  Plan Premium Country Italy Device PC Operating System Windows 10   My Question or Issue When I order my liked songs and I play one of them, the next song is wrong, because the ...

452 Views

0 replies

0 likes

  • 452 Views
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Songs Wrongly Marked As explicit but explicit ones are not marked

PlanFreeCountryNew ZealandOperating SystemWindows 10 My Question or IssueQuite a few songs are either wrongly marked or not marked. for reference, I've had to modify host file in hosts/etc/drivers/system32/windows or something to even use Spotify. I'...

Regular

  Plan Free Country New Zealand Operating System Windows 10   My Question or Issue Quite a few songs are either wrongly marked or not marked. for reference, I've had to modify host...

Jetgamz

Regular

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
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Control and Shift Keys

PlanFreeCountryUSADevicePCOperating SystemWindows 10 Pro My Question or IssueI need to remove an entire album from a playlist and it contains about 30+ tracks. I tried using the Control and Shift keys to do this but it does not work. Is there another...

Music Fan

Plan Free Country USA Device PC Operating System Windows 10 Pro   My Question or Issue I need to remove an entire album from a playlist and it contains about 30+ tracks. I tried using ...

Shuidong

Roadie

1381 Views

3 replies

0 likes

  • 1381 Views
  • 3 replies
  • 0 likes