Help - Desktop Windows

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
1030 Views
1 replies
4 likes

1030 Views
1 replies
4 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
140271 Views
0 replies
26 likes
Mac
Windows

140271 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
55750 Views
0 replies
33 likes
Windows

55750 Views
0 replies
33 likes

How Do I Get My New Playlist Cover to Appear in Search Results?

I uploaded my first playlist cover on the desktop app, and it appears with the new cover in my library, both on my desktop and iOS device apps. However, when the playlist is displayed in a search result, it shows the old 4-panel cover. When I click o...

homestead1874
Casual Listener
I uploaded my first playlist cover on the desktop app, and it appears with the new cover in my library, both on my desktop and iOS device apps. However, when the playlist is displayed in a s...
2019-04-02 2:18:52 AM
2019-04-03 1:27:02 AM
homestead1874
Casual Listener
566 Views
2 replies
0 likes
Cover Art

566 Views
2 replies
0 likes

Missing songs in list or greyed out...

PlanPremiumCountryRomaniaDeviceLenovo LaptopOperating SystemWindows 10 up-to-date My Question or IssueI often find songs that are black or just greyed out. What could be the problem?

devianc3
Regular
Plan Premium Country Romania Device Lenovo Laptop Operating System Windows 10 up-to-date My Question or Issue I often find songs that are black or just greyed out. What could be the ...
2019-03-27 7:45:40 AM
2019-04-02 7:53:19 PM
dinomight
Spotify Star
1618 Views
12 replies
0 likes

1618 Views
12 replies
0 likes

Playback stops suddenly and can not be continued before restart

PlanPremiumCountryGermanyDeviceOwn Build PC (i7-6800k, 32GB RAM, Samsung SSDs, Asus GTX 1080TI Strix OC, MSI X99A Gaming Pro Carbon, Audiolab M-DAC mini) Operating SystemWindows 10 Pro 64-bit My Question or Issue My Spotify app stops playback suddenl...

fritzthebox
Casual Listener
Plan Premium Country Germany Device Own Build PC (i7-6800k, 32GB RAM, Samsung SSDs, Asus GTX 1080TI Strix OC, MSI X99A Gaming Pro Carbon, Audiolab M-DAC mini) Operating System Windows 10...
2019-04-01 10:24:43 PM
2019-04-02 6:14:12 PM
fritzthebox
Casual Listener
287 Views
2 replies
0 likes

287 Views
2 replies
0 likes

the songs that i saved to my library won't load

PlanFreeDeviceChromebook For some reason, none of the songs that I have saved to my library will load. I've tryed everything i can think of to fix it, but it's not working. I've tried restarting my computer, redownloading the app, but it won't work.

yeet_yeet
Casual Listener
Plan Free Device Chromebook For some reason, none of the songs that I have saved to my library will load. I've tryed everything i can think of to fix it, but it's not working. I'v...
2019-04-02 4:29:08 PM
2019-04-02 5:16:36 PM
Nico
Community Legend
343 Views
2 replies
0 likes

343 Views
2 replies
0 likes

Solved!! Windows 10 app BROKEN

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 Pro x64 My Question or IssueWell, it's been like months I'm having this issue. No matter from where I install Spotify (wheter Windows Store or Spotify.com). Everytime I open Spotify: 1st: "Fri...

DavidScarface
Casual Listener
Plan Premium Country Spain Device PC Operating System Windows 10 Pro x64 My Question or Issue Well, it's been like months I'm having this issue. No matter from where I install Spotif...
2019-04-02 3:46:46 PM
2019-04-02 4:06:02 PM
Nico
Community Legend
4545 Views
4 replies
0 likes
Windows10 app broken not working playlist empty friends not showing

4545 Views
4 replies
0 likes

Nothing will play.

PlanPremiumCountryUSDeviceCustom PCOperating SystemWindows 10 My Question or IssueI have tried almost everything related to this topic, high quality streaming, accelerated hardware, etc. I have had no success in multiple restarts (of app and PC) but ...

Graham17
Casual Listener
Plan Premium Country US Device Custom PC Operating System Windows 10 My Question or Issue I have tried almost everything related to this topic, high quality streaming, accele...
2019-03-30 7:59:39 PM
2019-04-02 3:58:11 PM
Mantisentil
Community Legend
256 Views
3 replies
0 likes

256 Views
3 replies
0 likes

Some songs cannot be played when offline

As the tittle stated, some of the songs I downloaded cannot be played in offline. Although I had download it and re-download it, it still won't work. But the offline in my Android phone is working fine. I had updated to the lates spotif app but still...

Zahroxx
Casual Listener
As the tittle stated, some of the songs I downloaded cannot be played in offline. Although I had download it and re-download it, it still won't work. But the offline in my Android phone is working fi...
2019-03-30 4:23:35 PM
2019-04-02 3:53:25 PM
mosohodPeti
Composer
192 Views
1 replies
0 likes

192 Views
1 replies
0 likes

Repeat-1 track mode [do not disable it under any circumstance] [Feature request]

I know this issue has been mentioned several times already. So, this is a proof that many users want it. Please, just do not disable the repeat-1 mode automatically (when changing songs or under any circumstance, it happens even when I double click o...

herotyc
Newbie
I know this issue has been mentioned several times already. So, this is a proof that many users want it. Please, just do not disable the repeat-1 mode automatically (when changing songs or u...
2019-04-01 6:13:38 PM
2019-04-02 3:00:14 PM
Al3XT
Newbie
204 Views
1 replies
2 likes

204 Views
1 replies
2 likes

Spotify family on several computers

Hello, I've upgraded my Spotify account to Family to be able to listen to music on sevrals computers at home. However, when I start a playlist, my second computer reads the same music and when I change on this second computer, the first gets its musi...

danthomhru
Casual Listener
Hello, I've upgraded my Spotify account to Family to be able to listen to music on sevrals computers at home. However, when I start a playlist, my second computer reads the same mus...
2019-04-02 11:27:22 AM
2019-04-02 1:36:19 PM
Mantisentil
Community Legend
607 Views
1 replies
0 likes

607 Views
1 replies
0 likes

Superuser Contribution Issue uploading local files from one album

PlanPremiumCountryUSA.DeviceDesktopOperating SystemWindows 10 Home Edition My Question or IssueSpotify for my desktop seems to have "forgotten" my local files. I re-uploaded them/re-synced them, and all was fine. But, now, I cannot play one artists a...

Kadejr
Gig Goer
Plan Premium Country USA. Device Desktop Operating System Windows 10 Home Edition My Question or Issue Spotify for my desktop seems to have "forgotten" my local files. I re-uploaded ...
2019-03-23 12:42:15 PM
2019-04-02 12:38:58 PM
Peter
Spotify Legend
806 Views
13 replies
1 likes

806 Views
13 replies
1 likes

Solved!! Cannot play songs from specific artist

PlanPremiumCountryNetherlandsDeviceDesktop, Sony Xperia XA1, Open SpotifyOperating SystemWindows 10 My Question or IssueI am unable to play the songs from a specific artist (in this case After the Burial). Whenever I try to play songs by them on my l...

buMfood
Casual Listener
Plan Premium Country Netherlands Device Desktop, Sony Xperia XA1, Open Spotify Operating System Windows 10 My Question or Issue I am unable to play the songs from a specific artist (...
2019-04-02 11:37:48 AM
2019-04-02 11:40:48 AM
buMfood
Casual Listener
790 Views
1 replies
0 likes

790 Views
1 replies
0 likes

No Mixtape on windows version

My Question or IssueOny my iphone i got several Mixtapes.But i cannot find them on my pc.

Shidex
Newbie
My Question or Issue Ony my iphone i got several Mixtapes. But i cannot find them on my pc.
2019-03-31 9:40:57 PM
2019-04-02 10:34:30 AM
Soundofus
Spotify Star
226 Views
1 replies
0 likes

226 Views
1 replies
0 likes

Having issues with Spotify.

When I load up spotify, I just get a blank screen as provided below. I've reinstalled several times and I've also restarted my computer. I've had so many problems with spotify that I'm just considering changing to a different platform. Every week the...

Jkutrowski
Casual Listener
When I load up spotify, I just get a blank screen as provided below. I've reinstalled several times and I've also restarted my computer. I've had so many problems with spotify that I'm just consideri...
2019-03-30 6:47:34 AM
2019-04-02 6:49:23 AM
OneByBoo
Rising Star 4
798 Views
6 replies
0 likes

798 Views
6 replies
0 likes

Spotify won't play some podcasts

Some of the podcasts can play, but others just won't start. I tried them on my phone and they work just fine, but when I switch to my computer they never start.I'm from Argentina and I have Spotify Premium, I'm using a desktop computer with Win 7 Tha...

Coquie
Casual Listener
Some of the podcasts can play, but others just won't start. I tried them on my phone and they work just fine, but when I switch to my computer they never start. I'm from Argentina and I have Spotify...
2019-02-03 12:24:13 AM
2019-04-01 12:28:51 AM
nudder12
Casual Listener
4397 Views
6 replies
4 likes

4397 Views
6 replies
4 likes

Friend activity going crazy

PlanPremiumCountrySwedenOperating SystemWindows 10) After the latest update a few days agoSpotify Friend activity is going crazy again. It behaves the same way it did a year ago. Not showing some friends, showing what my friends played 3 days ago, ev...

cab-62
Music Fan
Plan Premium Country Sweden Operating System Windows 10) After the latest update a few days ago Spotify Friend activity is going crazy again. It behaves the same way it did a year ag...
2019-04-01 7:42:02 PM
2019-04-01 10:00:50 PM
user-removed
Not applicable
428 Views
1 replies
1 likes

428 Views
1 replies
1 likes

Web browser stuck in offline mode

Hello, I'm trying to use the web browser, not the app, and I'm stuck in offline mode without ever changing anything in my settings. The app works fine on my phone, it's just the web browser. I've tried incognito, a new browser, clearing my cache, eve...

MS88
Newbie
Hello, I'm trying to use the web browser, not the app, and I'm stuck in offline mode without ever changing anything in my settings. The app works fine on my phone, it's just the web br...
2019-04-01 6:25:23 PM
2019-04-01 9:34:23 PM
Nico
Community Legend
266 Views
1 replies
0 likes

266 Views
1 replies
0 likes

spotify doesn't work

PlanPremiumCountryswedenDevice(iPhone Operating System(Windows 10) My Question or IssueWhen I try to play a song on spotify it doesn't work. Nothing happens and nothing plays. I have uninstalled spotify several times and reinstalled it and restarted ...

crille2
Casual Listener
Plan Premium Country sweden Device (iPhone 😎 Operating System (Windows 10) My Question or Issue When I try to play a song on spotify it doesn't work. Nothing happens and not...
2019-04-01 8:18:25 PM
2019-04-01 9:33:19 PM
Sebasty
Spotify Star
181 Views
1 replies
0 likes

181 Views
1 replies
0 likes

Solved!! Spotify Overlay

Im on a windows 10 pc, and i realise that i don't get the immage on the "mini player" i don't know the name of that. See creen below. Thx for any help!If you get the name of what circle in red, it will be appriciated. (because i don't know the name i...

Lumine
Regular
Im on a windows 10 pc, and i realise that i don't get the immage on the "mini player" i don't know the name of that. See creen below. Thx for any help! If you get the name of what circle in red, i...
2019-04-01 4:20:02 AM
2019-04-01 7:22:29 PM
Lumine
Regular
636 Views
2 replies
0 likes

636 Views
2 replies
0 likes

Open Desktop App on second Screen

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10, Version 1809 My Question or IssueIf I open my Spotify Desktop Software on the second Monitor, the icon/shortcut in the Taskbar isn't shown. I have to move the Window to the first scree...

pemue
Casual Listener
Plan Premium Country Germany Device Desktop Operating System Windows 10, Version 1809 My Question or Issue If I open my Spotify Desktop Software on the second Monitor, the icon/short...
2019-04-01 2:33:27 PM
2019-04-01 5:26:25 PM
DidyZ
Casual Listener
1707 Views
1 replies
3 likes

1707 Views
1 replies
3 likes

When i save songs on my phone, they dont sync on my pc.

PlanPremiumCountryUSADeviceMoto g5 plus, Custom PC)Operating SystemAndroid Oreo, Windows 10 My Question or IssueWhen i save a song on my phone, to my songs, the song does not appear in songs on my pc. When i go search for the song on my pc, i cant pl...

Rykowouf
Casual Listener
Plan Premium Country USA Device Moto g5 plus, Custom PC) Operating System Android Oreo, Windows 10 My Question or Issue When i save a song on my phone, to my songs, the song doe...
2019-04-01 4:08:36 AM
2019-04-01 11:48:15 AM
Nico
Community Legend
213 Views
1 replies
0 likes

213 Views
1 replies
0 likes

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Desktop (Windows)

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