Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
114552 Views
82 replies
27 likes

114552 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
111602 Views
291 replies
22 likes

111602 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8562 Views
1 replies
6 likes

8562 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149514 Views
0 replies
26 likes
Mac
Windows

149514 Views
0 replies
26 likes

Don't like button doesn't remove songs in Discover Weekly playlist

PlanFreeCountryUKOperating SystemWindows 10 desktop appMy Question or IssueWhen I'm listening to Discover Weekly songs and click 'Don't like' it greys out that song and skips to the next song as expected. However, when I close Spotify and re-open it ...

d-j-c
Visitor
Plan Free Country UK Operating System Windows 10 desktop app My Question or Issue When I'm listening to Discover Weekly songs and click 'Don't like' it greys out that song and skips to the nex...
2019-09-06 7:06:58 PM
2019-09-09 3:03:29 PM
ThisIsJesus
Visitor
1103 Views
1 replies
0 likes
Discover Weekly
don't like

1103 Views
1 replies
0 likes

Non trova nessun brano

PlanPremiumCountryItalyDevicePCOperating SystemWindows 10 My Question or IssueNon mi trova più nessun bravo, ho provato a cancellare le righe con spotify sul file hots ma non ha funzionato! Ho già provato a reinstallare più volta

mirkotaruffi
Visitor
Plan Premium Country Italy Device PC Operating System Windows 10 My Question or Issue Non mi trova più nessun bravo, ho provato a cancellare le righe con spotify sul file hots ma non...
2019-09-09 12:42:33 PM
337 Views
0 replies
0 likes

337 Views
0 replies
0 likes

Spotify app very slow and laggy

I'm using Windows 8 on a premium plan. I've been using Spotify for 4 years with no issues, but the last few days the app has been horribly laggy and slow. It takes about a minute to 'load' the app, and it will often stop playing the song I choose, or...

mightysparks
Regular
I'm using Windows 8 on a premium plan. I've been using Spotify for 4 years with no issues, but the last few days the app has been horribly laggy and slow. It takes about a minute to 'load' the app, a...
2019-08-30 7:34:12 AM
2019-09-09 11:50:46 AM
mightysparks
Regular
4121 Views
4 replies
0 likes

4121 Views
4 replies
0 likes

Downloads

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am using a windows 7 laptop to access my music when I am not on my phone. When I download m...

mobibizness
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am us...
2019-09-09 10:04:41 AM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Cannot use Spotify for Artists

PlanPremiumCountryUnited KingdomDeviceWindows 10 LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue( 2019-08-09 ) I have been getting this error (Something went wrong) for three days now and it is not clearing, does sa...

meakpro
Casual Listener
Plan Premium Country United Kingdom Device Windows 10 Laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ( 2019-08-09 ) I have been...
2019-09-08 5:39:33 AM
2019-09-09 8:14:52 AM
cleanlywolf
Casual Listener
775 Views
6 replies
4 likes

775 Views
6 replies
4 likes

Release radar and Discover weekly not saving

Whenever I hide a song from playing on either discover weekly or release radar it doesn't save when I close the app and open it again.PlanFreeOperating SystemWindows 10

Caldoingstuff
Casual Listener
Whenever I hide a song from playing on either discover weekly or release radar it doesn't save when I close the app and open it again. Plan Free Operating System Windows 10
2019-09-07 1:59:05 AM
2019-09-09 7:10:17 AM
jd4-5h4_r959
Casual Listener
519 Views
4 replies
2 likes

519 Views
4 replies
2 likes

.

kevin2353
Casual Listener
.
2019-09-09 4:25:30 AM
306 Views
0 replies
0 likes

306 Views
0 replies
0 likes

Random album art disappearance (for music in local files)

PlanPremiumOperating SystemWindows 10 My Question or IssueOn a random album I have in my local files, the album art spontaneously decided to not show up. It shows either a blank box or the album art of whatever I was listening to previously. Thing is...

pyrogenix
Newbie
Plan Premium Operating System Windows 10 My Question or Issue On a random album I have in my local files, the album art spontaneously decided to not show up. It shows either a blank box ...
2019-09-09 3:35:25 AM
432 Views
0 replies
0 likes

432 Views
0 replies
0 likes

Solved!! Why cant I send my playlists to friends?

Hey. Hope someone can help, as I'm a bit of a tech tard. I'm trying to send a playlist to another spotify user. I click share > send to a friend . . . but it wont let me click send ?? Help please !!

lobsterette
Regular
Hey. Hope someone can help, as I'm a bit of a tech tard. I'm trying to send a playlist to another spotify user. I click share > send to a friend . . . but it wont let me click send ...
2013-03-27 8:55:20 PM
2019-09-09 3:23:16 AM
russwd
Regular
54297 Views
35 replies
0 likes
Windows

54297 Views
35 replies
0 likes

No songs in Liked songs tab

PlanPremiumCountrySlovakia DeviceLenovo Legion Y520Operating SystemWindows 10 My Question or IssueAs the name says, I don't have any songs in my Liked songs tab, when I double click it some of them play but otherwise I can't see them. Everything is o...

ZyLacx
Casual Listener
Plan Premium Country Slovakia Device Lenovo Legion Y520 Operating System Windows 10 My Question or Issue As the name says, I don't have any songs in my Liked songs ta...
2019-09-08 9:12:11 PM
324 Views
0 replies
0 likes

324 Views
0 replies
0 likes

Solved!! Web Spotify on Firefox doesn't work

My Question or IssueWhen I try to use Spotify on Firefox I get this message: "Spotify no longer supports this version of Firefox. Please update your browser for uninterrupted listening."I updated the browser, restarted it and Spotify still doesn't wo...

Miruna1
Casual Listener
My Question or Issue When I try to use Spotify on Firefox I get this message: "Spotify no longer supports this version of Firefox. Please update your browser for uninterrupted listening." I updated...
2019-09-07 1:11:40 PM
2019-09-08 8:52:35 PM
Miruna1
Casual Listener
3735 Views
4 replies
1 likes

3735 Views
4 replies
1 likes

Error when i upload my spotfy url on the playlist exchange? Need help

PlanPremiumCountryHolland Deviceiphone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was trying to upload my playlist onto the playlist exchange but when I copy the playlist URI the error I get is like:'provide a val...

alanf7
Casual Listener
Plan Premium Country Holland Device iphone X Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was trying to upload my playlist ont...
2019-09-08 5:19:43 PM
263 Views
0 replies
0 likes

263 Views
0 replies
0 likes

Spotify Windows 10 App

Operating SystemWindows 10 My Question or Issue I've tried to uninstall the Windows 10 Store Version from my computer and install the installer from the Spotify website but after restarting my computer Spotify just "upgardes" me back to the store ver...

frantic
Newbie
Operating System Windows 10 My Question or Issue I've tried to uninstall the Windows 10 Store Version from my computer and install the installer from the Spotify website but after ...
2019-09-07 8:42:41 PM
2019-09-08 4:25:53 PM
Sebasty
Community Legend
1004 Views
1 replies
0 likes
store
thirdpartyapps
windows10

1004 Views
1 replies
0 likes

Advertisement Timer

PlanFree/PremiumCountryAustraliaDeviceHP Pavillion B&OOperating SystemWindows 10My Question or IssueI'm unsure if it's just me but. When listening to music and an advertisement plays, usually the time to wait until you can skip the ad is 5 seconds.My...

PapaPepsmAn
Visitor
Plan Free/Premium Country Australia Device HP Pavillion B&O Operating System Windows 10 My Question or Issue I'm unsure if it's just me but. When listening to music and an advertisement ...
2019-09-08 4:07:17 PM
440 Views
0 replies
0 likes

440 Views
0 replies
0 likes

Songs are cut short

When I play songs in either my Windows desktop app or Android app the song will be cut short. For example a song that is 3:38 long as per the play que will be 2:54 when played. I have tried turning crossfade on and off and setting the time to 0s and ...

Soundfreaky
Visitor
When I play songs in either my Windows desktop app or Android app the song will be cut short. For example a song that is 3:38 long as per the play que will be 2:54 when played. I have tried turning c...
2019-09-07 8:38:20 PM
524 Views
0 replies
0 likes

524 Views
0 replies
0 likes

Spotify doesn't open since some weeks ago

PlanFreeCountryGERDevicePC, Win 10My Question or IssueHello friends,since some weeks ago my Spotify on my PC doesn't open anymore. I've tried everything I found on the internet to fix my problem. Installation works without problems but when I want to...

Strschlaefer
Visitor
Plan Free Country GER Device PC, Win 10 My Question or Issue Hello friends, since some weeks ago my Spotify on my PC doesn't open anymore. I've tried everything I found on the internet to fix...
2019-09-07 4:06:51 PM
276 Views
0 replies
0 likes

276 Views
0 replies
0 likes

Solved!! Pressed remove in daily mix on wrong song

I accidentally pressed the remove button on one of my favorite songs, does anyone know a way to set daily mixes back to their original settings?

Sschaefer
Composer
I accidentally pressed the remove button on one of my favorite songs, does anyone know a way to set daily mixes back to their original settings?
2019-09-07 1:24:00 AM
2019-09-07 9:50:33 AM
OneByBoo
Roadie
831 Views
1 replies
0 likes

831 Views
1 replies
0 likes

Songs in my playlist keep getting removed then added again

PlanPremiumCountryU.S.DevicePCOperating SystemWindows 10 My Question or IssueEverytime I play a song from any of my playlists, may it be browser or app the song gets removed from my playlist and then readded so it messes up the order of the playlist....

Jalaxy42
Visitor
Plan Premium Country U.S. Device PC Operating System Windows 10 My Question or Issue Everytime I play a song from any of my playlists, may it be browser or app the song gets ...
2019-09-07 3:19:07 AM
2019-09-07 9:39:45 AM
OneByBoo
Roadie
364 Views
1 replies
0 likes

364 Views
1 replies
0 likes

I can't download Spotify!

Hello! This is super weird... Well, today i tried to download spotify from spotify.com/download like everytime i does, but when i tried to Open it on my desktop it says: "Please install Spotify with an normal account, not with Administrator one" I ac...

Alesz
Casual Listener
Hello! This is super weird... Well, today i tried to download spotify from spotify.com/download like everytime i does, but when i tried to Open it on my desktop it says: ...
2019-09-05 11:47:18 PM
2019-09-07 8:58:31 AM
OneByBoo
Roadie
453 Views
3 replies
0 likes

453 Views
3 replies
0 likes

Local Content link not appearing on laptop, iPad or iPhone

PlanPremiumCountryCanadaDevice(iPhone 7, Older Laptop-Toshiba, 5 year old iPad)Operating System(Windows 7, ) My Question or IssueI want to upload two instrumentals from my Local Source. I have read this posthttps://community.spotify.com/t5/Spotify-An...

SharonEJackson5
Casual Listener
Plan Premium Country Canada Device (iPhone 7, Older Laptop-Toshiba, 5 year old iPad) Operating System (Windows 7, ) My Question or Issue I want to upload two instrumentals from my Lo...
2019-06-19 10:32:26 PM
2019-09-06 9:50:42 PM
edgylitirmor
Music Fan
544 Views
2 replies
0 likes
Local Source

544 Views
2 replies
0 likes

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