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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81176 Views

40 replies

68 likes

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  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776703 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18237 Views

19 replies

5 likes

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  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2805 Views

0 replies

4 likes

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  • 4 likes

Stop recommending me this one song.

Operating System(Android, Windows 10) My Question or IssueSo I'm quite fond of the normal songs that Spotify recommends to me. HOWEVER! within this lists there are 2 or 3 songs that I absolutely hate and have to skip past every time. Which is especia...

Casual Listener

Operating System (Android, Windows 10)   My Question or Issue So I'm quite fond of the normal songs that Spotify recommends to me. HOWEVER! within this lists there are 2 or 3 songs that I ab...

heart2handle

Casual Listener

5636 Views

2 replies

2 likes

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  • 2 replies
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Re: Playlists appear empty on desktop app

PlanPremiumCountryUSADeviceLaptop (HP)Operating SystemWindows 10 My Question or IssueI just noticed today that my entire Spotify on my computer has empty library and playlists! Even playlists from other people are empty! I had the Windows 10 app, and...

Visitor

Plan Premium Country USA Device Laptop (HP) Operating System Windows 10   My Question or Issue I just noticed today that my entire Spotify on my computer has empty library and playlist...

OneByBoo

Roadie

580 Views

1 replies

0 likes

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  • 1 replies
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Friend Feed Not Updating

PlanPremiumCountryUSADevice Operating SystemWindows 10 My Question or IssueMy friends feed isn't updating. It was working yesterday, but today when I log on, my friend feed has reverted back to what everyone was listening to 3 days ago even though I ...

Casual Listener

Plan Premium Country USA Device   Operating System Windows 10   My Question or Issue My friends feed isn't updating. It was working yesterday, but today when I log on, my friend f...

OneByBoo

Roadie

550 Views

1 replies

1 likes

  • 550 Views
  • 1 replies
  • 1 likes

[Desktop] "Something went wrong, try again later" error when disliking songs/artists

PlanPremium CountryUSA DeviceDesktop PCOperating SystemWindows 7 My Question or IssueWhen I try to dislike songs or artists in my Discover Weekly or Release Radar, I always get the error "something went wrong, try again later" and the same songs/arti...

Casual Listener

Plan Premium   Country USA   Device Desktop PC Operating System Windows 7   My Question or Issue When I try to dislike songs or artists in my Discover Weekly or Release...

OneByBoo

Roadie

727 Views

1 replies

0 likes

  • 727 Views
  • 1 replies
  • 0 likes

Cant sort some playlists

PlanPremiumCountrySwedenOperating SystemWindows 10, installed app, not web app.My Question or IssueI like sorting playlists by recently added. I am able to do that on all of my own and other users playlits. But I have narrowed it down to Spotifys own...

Music Fan

Plan Premium Country Sweden Operating System Windows 10, installed app, not web app. My Question or Issue I like sorting playlists by recently added. I am able to do that on all of my own and ...

Emilia_8

Community Legend

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Windows 7 Blue Screen When Song Ends

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 7 Home Premium My Question or IssueSpotify causes my computer to crash with a BSOD at the end of a song. This problem is intermittent, but when it occurs, it will continue to occur. As far ...

Casual Listener

Plan Premium Country USA Device Desktop PC Operating System Windows 7 Home Premium   My Question or Issue Spotify causes my computer to crash with a BSOD at the end of a song. This pro...

prb1222

Casual Listener

962 Views

2 replies

0 likes

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  • 2 replies
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Streaming to Echo Stereo Pair

PlanPremiumCountryUSADeviceSamsung Note 10+Operating SystemAndroid 9 My Question or IssueSo I have 3 amazon echo devices and one iLive Concierge which is like a cheap echo. I also have a tv and AV receiver that can be streamed to and 2 of my echos ar...

Visitor

Plan Premium Country USA Device Samsung Note 10+ Operating System Android 9   My Question or Issue So I have 3 amazon echo devices and one iLive Concierge which is like a cheap echo....

864 Views

0 replies

0 likes

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Release Radar - Wrong Artist

PlanPremiumCountryUnited States DeviceWindows 101.1.15.448.g00fba0e3Really all devices (the problem appears to be in release radar/spotify backend) My Question or IssueFrom time to time, some artists with the same name as another artist are wrongfull...

Casual Listener

Plan Premium Country United States   Device Windows 10 1.1.15.448.g00fba0e3 Really all devices (the problem appears to be in release radar/spotify backend)   My Question or Issue ...

Emilia_8

Community Legend

730 Views

1 replies

2 likes

  • 730 Views
  • 1 replies
  • 2 likes

Solved!! Is there a way to rearrange tracks of an entire playlist without doing it manually for each song?

PlanPremiumCountryAllDevicePC application and possibly Web too?Operating SystemWin 10 +...?My Question or Issue Is there a way to rearrange track of an entire playlist without doing it manually for each song?

Casual Listener

Plan Premium Country All Device PC application and possibly Web too? Operating System Win 10 +...? My Question or Issue   Is there a way to rearrange track of an entire playlist withou...

Shuidong

Roadie

776 Views

1 replies

0 likes

  • 776 Views
  • 1 replies
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Error submitting my playlist, pls help! (Playlist Exchange)

Hi, I tried posting my playlist in Playlist Exchange several times now. When i put in the URL (spotify:playlist:4D9WbLWQ4dRX9mBxTlbtGi) I get an error saying that i have to use a valid URL but im 100% sure this link is valid.Because it also show the ...

Regular

Hi,    I tried posting my playlist in Playlist Exchange several times now.  When i put in the URL (spotify:playlist:4D9WbLWQ4dRX9mBxTlbtGi)  I get an error saying that i have ...

Emilia_8

Community Legend

1374 Views

6 replies

1 likes

  • 1374 Views
  • 6 replies
  • 1 likes

Clicking on album returns reverse order of playlist when playlist is sorted by 'Recent'.

PlanPremiumCountryNorwayOperating SystemWindows 10 My Question or IssueClicking on the album art so it returns to the song in the playlist I'm listening from is really handy, but now it doesn't work anymore.Let's say a song playing is the third most ...

Regular

Plan Premium Country Norway Operating System Windows 10   My Question or Issue Clicking on the album art so it returns to the song in the playlist I'm listening from is really handy, but...

474 Views

0 replies

1 likes

  • 474 Views
  • 0 replies
  • 1 likes

Spotify skips all the songs

PlanPremiumCountryFIDeviceComputerOperating SystemWindows 10 My Question or IssueSuddenly Spotify skips all the songs in que with no sound, re-populates the album that I have played some time a go, goes through that album, and finally "que" is empty....

Roadie

  Plan Premium Country FI Device Computer Operating System Windows 10   My Question or Issue Suddenly Spotify skips all the songs in que with no sound, re-populates the album tha...

Emilia_8

Community Legend

1045 Views

1 replies

0 likes

empty
no sound
Play Que
skip
  • 1045 Views
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Plays Songs not on Playlist

Hello, I've searched for the answer to this problem but to no avail. I'm a new Spotify user with premium. I haven't made any of my own playlists yet so I selected a few of the existing ones and started playing them. Problem is, after a song finishes,...

Regular

Hello,    I've searched for the answer to this problem but to no avail. I'm a new Spotify user with premium. I haven't made any of my own playlists yet so I selected a few of the existing...

GenoS1

Regular

1079 Views

2 replies

1 likes

  • 1079 Views
  • 2 replies
  • 1 likes

Spotify Not Playing

PlanPremium DeviceSurface Pro Operating SystemWindows 10 version 1903 My Question or IssueNormally, spotify app for my surface pro had working just fine. But all of the sudden, I get an error message at the top of the screen in blue with white copy a...

Casual Listener

Plan Premium   Device Surface Pro   Operating System Windows 10 version 1903   My Question or Issue Normally, spotify app for my surface pro had working just fine. But all of...

zplost

Casual Listener

1236 Views

4 replies

1 likes

Help
won't play
  • 1236 Views
  • 4 replies
  • 1 likes

Problem to find music

PlanPremiumCountryPolandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Dell Inspiron 5570Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueHello, I have problem with my Spotify App on desktop. When I want ...

Visitor

Plan Premium Country Poland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Dell Inspiron 5570 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Questio...

GeeksAdvice

Regular

629 Views

1 replies

0 likes

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  • 1 replies
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Issue with Queue playing

Plan: PremiumUSAWindows 10 & Mac When I go to "Liked Songs" and select a song, if I use the Next button, it isn't playing the next song in the Liked Songs. Instead it's pulling from the Queue list. When I go to the Queue list, it's a bunch of various...

Casual Listener

Plan: Premium USA Windows 10 & Mac     When I go to "Liked Songs" and select a song, if I use the Next button, it isn't playing the next song in the Liked Songs. Instead it's pulli...

DanifC

Composer

962 Views

1 replies

0 likes

  • 962 Views
  • 1 replies
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Artist and Song Suggestions

PlanPremiumCountryUSDeviceSamsung Galaxy 9, and PCOperating SystemWindows My Question or IssueIs there a way to turn off the suggested artists and songs on the home screen on a PC? I know I can skip past it, but I don't want to see it at all when I l...

Visitor

Plan Premium Country US Device Samsung Galaxy 9, and PC Operating System Windows   My Question or Issue Is there a way to turn off the suggested artists and songs on the home screen on...

OneByBoo

Roadie

730 Views

1 replies

0 likes

  • 730 Views
  • 1 replies
  • 0 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountryMaltaDeviceAsus Scar 2 (GL504GW)Operating SystemWindows 10 My Question or IssueI'm having the issuer where both Micrsoft Store and Desktop version of Spotify is telling me "Spotify can't play this right now. If you have the file on ...

Visitor

Plan Premium Country Malta Device Asus Scar 2 (GL504GW) Operating System Windows 10   My Question or Issue I'm having the issuer where both Micrsoft Store and Desktop version of Spotif...

l3ml

Casual Listener

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

spotify automatically changes songs and dont let anything to play

Plan - PremiumCountry - israelDevice - PC - CPU AMD 3900X, MB GIGABYT AORUS MASTER X570Operating System - windows 10 fully updateMy Question or Issuewhen i open my spotify on windows and hit play on playlist or any song the software automatically cha...

Visitor

Plan - Premium Country - israel Device - PC - CPU AMD 3900X, MB GIGABYT AORUS MASTER X570 Operating System - windows 10 fully update My Question or Issue when i open my spotify on wind...

ApolloLovell

Visitor

765 Views

1 replies

0 likes

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  • 1 replies
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Made for you not showing completely on PC

PlanFree/PremiumCountryIsraelDevice(PC)Operating System(Windows 10)My Question or Issue"Made for you" category on PC (windows 10) showing only 2 mixes while on mobile it shows 5 mixes. Adding a screenshot for clarification

Visitor

Plan Free/Premium Country Israel Device (PC) Operating System (Windows 10) My Question or Issue "Made for you" category on PC (windows 10) showing only 2 mixes while on mobile it shows 5 mix...

554 Views

0 replies

0 likes

  • 554 Views
  • 0 replies
  • 0 likes