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Ads won't Play

Ads won't Play

Plan

Free/Premium

Country

USA

Operating System

Windows

My Question or Issue

Whenever an ad comes on, it doesn't play and I have to close out of Spotify and reopen it for it to play or for the music to come back. 

Reply
2 Replies

Hey,
Welcome to Spotify Community and thanks for reaching out here!

Have you already tried a clean reinstallation of the app on your device? Just take a look at this article below to get help about how to do it:

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I have the same problem with both the desktop version ( Windows) AND the web player ( Opera Browser) Yup, did the re-install. keeps hanging up.Freezing. whatever, but it just stops at the friggin' ads. I WON'T go to premium to stop this, either, and if that's what is REALLY going on, well....

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