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Update: Liar Liar Liar by St Francis Hotel just got added to my playlist -- wasn't me

Hi @user-removed,

 

Sorry to hear that you are having issues. It sounds like someone else may have access to your account. Please visit this page and follow the steps there to secure your account.

 

Have a great day,

Dani

Thanks for the help and for reading the title of my post!

 

This has been happening for multiple months and I've tried logging out all devices and changing my password multiple times but it didn't help.

Hey there @user-removed,

 

Thanks for reaching out about this here in the Community!

 

In addition to the steps you've tried so far, we'd also recommend following the steps here to revoke access to any third party apps you don't recognize.

 

If you're still having troubles after that, we'd suggest following the steps in the support site article @DanifC mentioned including reaching out to us. This way, a member of our support team can take a look behind the scenes for you.

 

Let us know how you get on! We'll be right here if you need more help.

 

Have a lovely day 🙂

KaterinaModerator
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