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Local songs on PC not showing up on iPhone

Local songs on PC not showing up on iPhone

Plan

Premium

Country

US

Device

PC and iPhone XR

Operating System

Windows 10/Whatever the latest IOS is

 

My Question or Issue

For a month or two now I can't seem to sync the local files from my PC to my phone. I've tried pretty much every single thing short getting a new router and nothing has worked. Everythings fully updated, I logged out and in on both devices, I re-enabled the 'download' feature multiple times, made a hotspot on my phone, and even bought a new wifi-adapter for my PC. As I said before, I've tried every solution from multiple forum posts and still no luck, please help me.

Reply
2 Replies

Hey @Nochocheez,

Thanks for reaching out to us about this!

 

Can you confirm that you've tried the steps listed in this support article?

 

If so, then here are some additional steps we'd suggest you give a try:

  1. Unplug the router from the power
  2. Delete Spotify on your computer from the Control Panel
  3. Press the Windows logo + R on your keyboard and type  %appdata% A few folders will appear. Delete the Spotify folder
  4. Go back one folder
  5. Open each folder and delete the Spotify folder (if present)
  6. Go back and open Local, here you may also delete Spotify
  7. Reboot your computer
  8. Turn off the iPhone and wait 2 minutes.
  9. Turn the iPhone back on
  10. Plug the router back into the power
  11. Make sure both your computer and mobile phone are connected to the same network
  12. Install Spotify on your computer and mobile phone
  13. Make sure your local files are in a folder on your local hard drive. So not in a cloud or secondary hard drive
  14. Check the settings of Spotify and make sure that the location with local files is selected as a source for local files
  15. Create a new playlist with local files only
  16. Open Spotify on the iPhone (or re-open if already open) and check if the newly created playlist is there, if yes, click the button to sync for Offline use
  17. Songs should be syncing for Offline use. Try not to let the screen of your iPhone dim when you are syncing the songs.

It's quite the list, but let us know how it goes! We'll be here in case you need further help.

Unfortunately, I haven't been able to try this yet but if it helps at all, every normal song that's on Spotify syncs completely fine within seconds, but local files are the only ones that don't even show up. They aren't even displayed on my phone as being in the playlist on my computer (which they used to do).

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