So, a couple days ago my Spotify stopped playing tracks. I'll press play and the whole software will basically freeze. When I open the Task Manager, I see four or five instances of Spotify.exe running.
I'll close the Desktop app and try opening again, but it gives me a warning: "The Spotify application is not responding". I have to close each of the five Spotify.exe on my Task Manager before I can open it again.
In the past three days I've tried restarting the computer multiple times and uninstalling/reinstalling the Spotify Desktop app multiple times. I've looked through these message boards for possible solutions, but none of them worked (including the notepad/hosts thing, unplugging my sound card, changing sound device settings, etc).
In one of the threads, I saw a board member mention that he was having the same problem and only got it working again when he upgraded to Windows 8. But I shouldn't have to upgrade just because of a bug on the Spotify software, right?
If any of the actual Spotify people read these boards, could you clarify whether you guys are working to fix this? And if this is a users-only board, how do I reach the company to demand a solution?
I have a Spotify subscription and I'd like to know if I'm wasting my money on a non-working product.
Thanks in advance.