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Downloaded songs disappeared?

Downloaded songs disappeared?

Plan

Premium

Device

Laptop

Operating System

Windows

 

My Question or Issue

I'm in the process of moving house and without internet at the moment, so while I was at a friend's house I set my library to download so I can listen without eating up my data

 

The songs that downloaded came up on my laptop as expected at home, but when I toggled the download button "off" (from "waiting" to "download") all of the songs disappeared.

 

Why is this, and how do I reverse it? I can't say I'm impressed with this

Reply
1 Reply

Hi @GoblinCreature

Thank you for reaching out here in the Community!

To make sure you'll have music for offline listening, follow the steps provided in this support article

For more details on why your downloads might not be working correctly, check this article

 

I hope it helps! 

Emilia_8Spotify Star
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