Plan
Premium
Country
Device
Operating System
Windows 11 Pro 64-bit
My Question or Issue
I am unable to use the Spotify desktop app after I login.
When I first install the app the login screen does open, but after logging in the screen goes black.
This can be seen in other issues like these below:
Spotify Application is completely black - https://community.spotify.com/t5/Desktop-Windows/Spotify-application-is-completely-black/td-p/514913...
Spotify Windows 10 - Black Screen - https://community.spotify.com/t5/Desktop-Windows/Spotify-Win-10-Black-Screen/m-p/5149232
I have done multiple complete re-installs following these Windows instructions: link - https://community.spotify.com/t5/FAQs/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485
I have made sure that Spotify is allowed through my firewall.
I have tried running as administrator.
I have tried a full uninstall (including cache) and then a re-install from the Microsoft Store.
I have tried having the Hardware Acceleration option both on and off (makes no difference)
Does this app work on Windows 11 Pro - 64-bit? I'm at a loss for what else to try.
