Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
PlanPremiumCountryBelgiumDeviceDell Latitude 5501Operating SystemWindows 10 My Question or IssueRecently, the desktop interface (both web and app) of spotify has changed. Since then, my playlist subfolders are not displayed anymore, but directly the ...
Plan Premium Country Belgium Device Dell Latitude 5501 Operating System Windows 10 My Question or Issue Recently, the desktop interface (both web and app) of spotify has changed. Sin...
Casual Listener
3261 Views
10 replies
7 likes
PlanPremiumCountrySpainDeviceDesktop Operating SystemWindows 10 My Question or IssueHey! I spotted yesterday that, when trying to share a song on Spotify, all the social media options have disappeared and now I can only copy the song link or the embe...
Plan Premium Country Spain Device Desktop Operating System Windows 10 My Question or Issue Hey! I spotted yesterday that, when trying to share a song on Spotify, all the social...
Spotify Legend
2879 Views
3 replies
0 likes
Plan:PremiumCountry: Device: PCOperating System:Windows 10 My Question or IssueWhen I open an application in one screen or just use it, the game on the other screen just goes from full-screen mode to windowed mode and**bleep** happens ONLY WITH SPOTI...
Plan:Premium Country: Device: PC Operating System:Windows 10 My Question or Issue When I open an application in one screen or just use it, the game on the other screen just goes ...
Spotify Legend
582 Views
1 replies
0 likes
Hi, I am trying to update my Spotify desktop app (Microsoft Store) for a month now because I really liked the new UI but here is the thing: I can't get the new update and so the new UI. I tried to uninstall Spotify and installed from Spotify website ...
Hi, I am trying to update my Spotify desktop app (Microsoft Store) for a month now because I really liked the new UI but here is the thing: I can't get the new update and so the new UI. I tried to un...
Spotify Legend
3895 Views
2 replies
1 likes
Can't log in at all. None of the buttons work. "Log in" and "Continue with Facebook/Google/Apple" do nothing when clicked. On Windows 10.
Can't log in at all. None of the buttons work. "Log in" and "Continue with Facebook/Google/Apple" do nothing when clicked. On Windows 10.
Spotify Legend
402 Views
1 replies
0 likes
I just bought a new PC and I can't install Spotify because it says to install it on a regular account and not an admin account. I have no desire to create another user on my PC for no reason other to install Spotify.
I just bought a new PC and I can't install Spotify because it says to install it on a regular account and not an admin account. I have no desire to create another user on my PC for no reason other to...
Spotify Legend
403 Views
1 replies
1 likes
PlanPremiumCountryMexico Operating SystemWindows 10Version1.1.57.443.ga029a6c4-a My Question or IssueMy Pop Up to change or pause the song I'm listening to just disappeared. I know that there's an option to visualize it or not (preferences), but I do...
Plan Premium Country Mexico Operating System Windows 10 Version 1.1.57.443.ga029a6c4-a My Question or Issue My Pop Up to change or pause the song I'm listening to just disappea...
Spotify Legend
1139 Views
1 replies
0 likes
Everytime I try to use the recommended songs at the bottom of playlists to try to find new songs, it just shows songs that are already on my playlist. I want to find new songs to listen to, not listen to the songs I already have on there.
Everytime I try to use the recommended songs at the bottom of playlists to try to find new songs, it just shows songs that are already on my playlist. I want to find new songs to listen to, not liste...
Spotify Legend
541 Views
3 replies
0 likes
for some reason I cant install the latest update on my laptop and computer, I have logged into another account and that account has the newest update but once i logged back to my main account it went back to the old update. everything else works fine...
for some reason I cant install the latest update on my laptop and computer, I have logged into another account and that account has the newest update but once i logged back to my main account it went...
Spotify Legend
347 Views
1 replies
1 likes
PlanFree Operating SystemWindows 10My Question or IssueHi, today I found the add local files feature on spotify settings. I enabled it, added a path were I have mp3 music files and then I searched for the music in spotify and nothing. According to th...
Plan Free Operating System Windows 10 My Question or Issue Hi, today I found the add local files feature on spotify settings. I enabled it, added a path were I have mp3 musi...
Spotify Legend
391 Views
1 replies
0 likes
Hello.I must say that I dont like the new desktop version at all. I used to like the desktop version because I could acess the tracks of the artist directly on his page, allowing me to listen album after album automatically. The way that works now ma...
Hello. I must say that I dont like the new desktop version at all. I used to like the desktop version because I could acess the tracks of the artist directly on his page, allowing me to listen a...
Moderator
289 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceRazer Black Pro '17 2017Operating SystemWindows 10 My Question or IssueI love the new UI update, but the mouse shortcut buttons for forward and back on my OG model wired Logitech G502 Hero no longer work in the Spotify app....
Plan Premium Country USA Device Razer Black Pro '17 2017 Operating System Windows 10 My Question or Issue I love the new UI update, but the mouse shortcut buttons for forward and bac...
Moderator
463 Views
1 replies
1 likes
Hi There used to be an 'about' where you can find information about the musician/band. Am I missing something or was that removed?thanksclem
Hi There used to be an 'about' where you can find information about the musician/band. Am I missing something or was that removed? thanks clem
Spotify Legend
487 Views
3 replies
0 likes
CountryUKDeviceDevice AgnosticOperating SystemWindows, Linux My Question or IssueWhen using cloudflare DNS (1.1.1.1) playback stops and starts randomly (about every 10-50 seconds) with the message "Can't play the current song."This issue only affects...
Country UK Device Device Agnostic Operating System Windows, Linux My Question or Issue When using cloudflare DNS (1.1.1.1) playback stops and starts randomly (about every 10-50 seconds...
Newbie
4572 Views
5 replies
9 likes
PlanPremiumCountryCzech RepublicDeviceLenovo Ideapad laptopOperating SystemWindows 10 My Question or IssueMy Friend Activity's been bugging for a while now. At first, it wasn't showing most of the people I follow, so I gave it some time and most peop...
Plan Premium Country Czech Republic Device Lenovo Ideapad laptop Operating System Windows 10 My Question or Issue My Friend Activity's been bugging for a while now. At first, it wasn...
Spotify Legend
1669 Views
3 replies
1 likes
PlanPremiumCountryGermanyDevicesOnePlus 8 Pro & Desktop PCOperating SystemAndroid 11 (latest Update on March 1st) & Windows 10 2004 My Question or IssueWhen Playing songs on my Desktop PC via Spotify, my phone either shows the wrong song playing and ...
Plan Premium Country Germany Devices OnePlus 8 Pro & Desktop PC Operating System Android 11 (latest Update on March 1st) & Windows 10 2004 My Question or Issue When Playing...
Visitor
3422 Views
8 replies
0 likes
PlanPremiumCountryUnited StatesOperating SystemWindows 10 My IssueThe top part of my Spotify desktop app is broken and is acting like it isn't there. It works fine in windowed mode, but when I put it to full screen, it's the top couple of inches that...
Plan Premium Country United States Operating System Windows 10 My Issue The top part of my Spotify desktop app is broken and is acting like it isn't there. It works fine in windowed mo...
Spotify Legend
528 Views
1 replies
0 likes
When I copy a song, open a playlist, and click a song in the playlist to paste the song below it, the song is automatically pasted at the bottom of the playlist. I want the song to go to where I selected but it doesn't anymore. I used to be able to d...
When I copy a song, open a playlist, and click a song in the playlist to paste the song below it, the song is automatically pasted at the bottom of the playlist. I want the song to go to where I sele...
Music Fan
822 Views
2 replies
1 likes
Sadly, Spotify on the web tops at 256kbps, but in the desktop app it can do 320kbps.If I control everything in the web app, but I make it so it reproduces in the desktop app, will the bitrate quality be the one from the web app or the desktop app?
Sadly, Spotify on the web tops at 256kbps, but in the desktop app it can do 320kbps. If I control everything in the web app, but I make it so it reproduces in the desktop app, will the bitrate quali...
Not applicable
630 Views
1 replies
0 likes
PlanFree/PremiumCountryMexicoDeviceDELL Operating SystemWindows 10 My Question or IssueWhen I start Spotify I do not visualize left bar complete (no one playlist is displayed) , but still can see them when I click on Your Library. But when I click an...
Plan Free/Premium Country Mexico Device DELL Operating System Windows 10 My Question or Issue When I start Spotify I do not visualize left bar complete (no one playlist is disp...
Spotify Legend
823 Views
5 replies
1 likes
