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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82826 Views

40 replies

68 likes

  • 82826 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

786511 Views

503 replies

64 likes

  • 786511 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21225 Views

22 replies

6 likes

  • 21225 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2952 Views

0 replies

4 likes

  • 2952 Views
  • 0 replies
  • 4 likes

Superuser Contribution Some songs from My Library won't play properly

I have a lot of songs that are from my library since Spotify doesn't have them, and some of them are grey-ed. If I click them, they will play it; but when they are on the playlist and when it's the next song Spotify skips the song and play a one next...

Newbie

  I have a lot of songs that are from my library since Spotify doesn't have them, and some of them are grey-ed. If I click them, they will play it; but when they are on the playlist and when it...

Alex

Spotify Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

This should be in "Ideas"

But after the danged thing refused to let me submit it 15 times in a roll I decided to chuck it here.May we please get an option to copy an artists name? Sometimes they're in foreign languages that I can't spell out to find them in google and learn m...

Newbie

But after the danged thing refused to let me submit it 15 times in a roll I decided to chuck it here. May we please get an option to copy an artists name? Sometimes they're in foreign languages th...

Arikabeth

Roadie

365 Views

1 replies

1 likes

  • 365 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcast titles with '/& showing html numeric codes (i.e. &) when embedded

PlanFreeCountryUSA DeviceSurface Pro TabletOperating SystemWindows 10 My Question or IssueI embed my podcast episodes from Spotify on my WordPress blog and I'm noticing that apostrophes and ampersands are showing up as HTML codes in the titles. It's ...

Regular

Plan Free Country USA   Device Surface Pro Tablet Operating System Windows 10   My Question or Issue I embed my podcast episodes from Spotify on my WordPress blog and I'm noticin...

Alex

Spotify Legend

744 Views

2 replies

0 likes

  • 744 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Window 10 Black Screen

Window 10 Black ScreenI need help with itPlanFreeCountryUKDeviceLaptopOperating SystemWindow 10 I am using Microsoft store that Spotify App and there have a black screen when I opened it and I tried lots of ways but still cannot solve it (like Window...

Newbie

Window 10 Black Screen I need help with it Plan Free Country UK Device Laptop Operating System Window 10   I am using Microsoft store that Spotify App and there have a black screen wh...

Alex

Spotify Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files not working

Hello, I am trying to upload my test music onto spotify, but the local files "tab" is not appearing on the left side.

Casual Listener

Hello, I am trying to upload my test music onto spotify, but the local files "tab" is not appearing on the left side.

Alex

Spotify Legend

553 Views

3 replies

0 likes

  • 553 Views
  • 3 replies
  • 0 likes

Superuser Contribution Connecting to other device

I have problem with PC application on Windows 10. We are using Family plan. The problem start when another use from family plan (my wife) connect her mobile to android auto my PC application start to play on her phone. I have only this problem on PC ...

Newbie

    I have problem with PC application on Windows 10. We are using Family plan. The problem start when another use from family plan (my wife) connect her mobile to android auto my PC appl...

CarlosE

Spotify Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Severe RAM Usage

Spotify uses extreme amounts of Ram, and it gets worse the more I use it. I'm thinking some of the reason is because I'm running a 32bit app on a 64bit device, Changing Hardware Acceleration, restarting my laptop, reinstalling spotify, logging out an...

Music Fan

Spotify uses extreme amounts of Ram, and it gets worse the more I use it. I'm thinking some of the reason is because I'm running a 32bit app on a 64bit device,   Changing Hardware Acceleration...

326 Views

0 replies

1 likes

  • 326 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution 2021 year playlists are not showing

PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI can't find My playlists of 2021 years. I know, that there are created playlists with songs, which are listened in a year. I don't know, what is name of this...

Roadie

  Plan Premium Country Slovakia Device Dell Inspiron Operating System Windows 10   My Question or Issue I can't find My playlists of 2021 years. I know, that there are created pl...

Jeremy

Spotify Legend

639 Views

1 replies

0 likes

WebPlayer
  • 639 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problems with Desktop reappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI have a problem with My Spotify for Win...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

Jeremy

Spotify Legend

680 Views

3 replies

0 likes

  • 680 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Songs not playing

PlanPremiumCountry Canada Operating SystemWindows 10Internet ProviderVideotron My Question or IssueSpotify will not stream any song that is not on the local disc or cached and the web player doesn't work. There is a now playing icon on the song but t...

Casual Listener

Plan Premium Country  Canada   Operating System Windows 10 Internet Provider Videotron   My Question or Issue Spotify will not stream any song that is not on ...

Kiril

Moderator

13617 Views

6 replies

0 likes

  • 13617 Views
  • 6 replies
  • 0 likes

Why is the UWP (Win10) version of Spotify so resource heavy?

Running the latest build of Windows 1909, I recently "upgraded" to the UWP version of Spotify from the Microsoft Store. It looks and acts identically, but uses 60-70% of my CPU and the UI is super slow. For reference, the version downloaded from Spot...

Visitor

Running the latest build of Windows 1909, I recently "upgraded" to the UWP version of Spotify from the Microsoft Store. It looks and acts identically, but uses 60-70% of my CPU and the UI is super sl...

user-removed

Not applicable

3175 Views

1 replies

3 likes

  • 3175 Views
  • 1 replies
  • 3 likes

Superuser Contribution Lyrics are noticeably ahead when a song plays back-to-back to another

PlanPremiumCountryFinland DeviceDesktop, Galaxy S10Operating SystemWindows 10 Pro, Android 11Spotify VersionSpotify for Windows 1.1.72.439.gc253025e (desktop), 8.6.80.1014 (phone) My Question or IssueWhen a song is played manually, its lyrics are syn...

Newbie

Plan Premium Country Finland   Device Desktop, Galaxy S10 Operating System Windows 10 Pro, Android 11 Spotify Version Spotify for Windows 1.1.72.439.gc253025e (desktop), 8.6.80.1014 (p...

CarlosE

Spotify Legend

765 Views

1 replies

0 likes

  • 765 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Ads not playing?

PlanFreeCountryPolandDeviceSamsung Galaxy A50/PCOperating SystemAndroid 11/Win 10My Question or IssueHello, i recently got my account here and i didnt upgrade it to the premium or free trial, but despite that i didnt get any ads (on phone and PC whil...

Casual Listener

Plan Free Country Poland Device Samsung Galaxy A50/PC Operating System Android 11/Win 10 My Question or Issue Hello, i recently got my account here and i didnt upgrade it to the premium or f...

marcin16

Casual Listener

1444 Views

2 replies

0 likes

  • 1444 Views
  • 2 replies
  • 0 likes

Superuser Contribution Windows 10 client black screen

Windows home 10 fully updated. Internet connection on monday - Spotify client updated and playlists synced to be available when no internet connection.Wednesday and i get the full black screen with no interent connection. What gives? I guess I can cl...

Music Fan

Windows home 10 fully updated. Internet connection on monday - Spotify client updated and playlists synced to be available when no internet connection. Wednesday and i get the full black screen with...

drblodski

Music Fan

2009 Views

5 replies

0 likes

  • 2009 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Enable Lyrics for Kenya

PlanPremiumCountryKenyaDeviceHP LaptopSpotify Version1.1.58.820.g2ae50076-aOperating SystemWindows 10 Kindly enable lyrics for Kenya. Prior to Spotify being available in Kenya, my Spotify had lyrics enabled, though I had a US subscription. However, t...

Casual Listener

Plan Premium Country Kenya Device HP Laptop Spotify Version 1.1.58.820.g2ae50076-a Operating System Windows 10   Kindly enable lyrics for  Kenya.  Prior to Spotify being ava...

MattSuda

Spotify Star

2595 Views

6 replies

0 likes

  • 2595 Views
  • 6 replies
  • 0 likes

[Desktop][Other] Less advertising in balance with how many songs are played

This is a problem: more and more, spotify has been playing advertisement between the songs. This is how it's going in my account:Song playedAdvertisementSong playedAdvertisement.And so on and on. It's an abuse, in my perspective, since I use the plat...

Visitor

This is a problem: more and more, spotify has been playing advertisement between the songs. This is how it's going in my account: Song played Advertisement Song played Advertisement. And so on a...

356 Views

0 replies

0 likes

Desktop
Other
  • 356 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution [Web Player] Collapsed Chrome tab group prevents playback after song ends

When I add the Spotify Web Player to a Tab Group in Chrome and collapse it, playback ends at the end of the current track.

Newbie

When I add the Spotify Web Player to a Tab Group in Chrome and collapse it, playback ends at the end of the current track. 

MafeG

Spotify Legend

1600 Views

1 replies

0 likes

Web Player
  • 1600 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify PC stops when selecting song from "Liked songs" playlist on Android

Hello guys, I tried my best to find a similiar problem to mine, but couldn't find anything remotely related. Quite a strange problem: Whenever I play music via Spotify on PC, if I try to change the song through my phone by selecting manually from my ...

Casual Listener

Hello guys,   I tried my best to find a similiar problem to mine, but couldn't find anything remotely related.   Quite a strange problem: Whenever I play music via Spotify on PC, if I t...

Alex

Spotify Legend

4821 Views

3 replies

0 likes

manual select
no playback
Spotify Android
Spotify Windows
  • 4821 Views
  • 3 replies
  • 0 likes

Solved!! Unable to use desktop app on Windows 11 Pro 64-bit - only shows black screen

PlanPremium CountryDeviceOperating SystemWindows 11 Pro 64-bitMy Question or IssueI am unable to use the Spotify desktop app after I login.When I first install the app the login screen does open, but after logging in the screen goes black.This can be...

Visitor

  Plan Premium   Country Device Operating System Windows 11 Pro 64-bit My Question or Issue I am unable to use the Spotify desktop app after I login. When I first install th...

user-removed

Not applicable

1398 Views

1 replies

0 likes

black-screen
windows 11
  • 1398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error Code accesspoint 39

PlanPremiumCountryVietnam DevicePCOperating SystemWindows 10 My Question or IssueI have just set up my new desktop PC, however, Spotify keeps having the error code accesspoint:39. If I try to log out and log back in again, it sends the error, prevent...

Newbie

Plan Premium Country Vietnam   Device PC Operating System Windows 10   My Question or Issue I have just set up my new desktop PC, however, Spotify keeps having the error code acc...

Alex

Spotify Legend

1487 Views

1 replies

0 likes

  • 1487 Views
  • 1 replies
  • 0 likes