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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2365 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154638 Views

83 replies

27 likes

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  • 83 replies
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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147514 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11459 Views

1 replies

6 likes

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  • 6 likes

Bitrate quality when streaming to "another device"

Sadly, Spotify on the web tops at 256kbps, but in the desktop app it can do 320kbps.If I control everything in the web app, but I make it so it reproduces in the desktop app, will the bitrate quality be the one from the web app or the desktop app?

Visitor

Sadly, Spotify on the web tops at 256kbps, but in the desktop app it can do 320kbps. If I control everything in the web app, but I make it so it reproduces in the desktop app, will the bitrate quali...

user-removed

Not applicable

656 Views

1 replies

0 likes

bitrate
Connect
web app
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Superuser Contribution Can't play a song from my Liked songs playlist

PlanFree/PremiumCountryMexicoDeviceDELL Operating SystemWindows 10 My Question or IssueWhen I start Spotify I do not visualize left bar complete (no one playlist is displayed) , but still can see them when I click on Your Library. But when I click an...

Casual Listener

Plan Free/Premium Country Mexico Device DELL  Operating System Windows 10   My Question or Issue When I start Spotify I do not visualize left bar complete (no one playlist is disp...

Alex

Spotify Legend

860 Views

5 replies

1 likes

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  • 1 likes

Solved!! No Local Folder Being Shown

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify recently updated and now the "Local Files" folder has disappeared. The "Show Local Files" preference is enabled, but there is no folder with the local files show...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue Spotify recently updated and now the "Local Files" folder has disappeared.  The "Show Lo...

LemonAid

Music Fan

636 Views

1 replies

0 likes

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Solved!!Superuser Contribution Settings menu and Explicit Content option removed in new web player

PlanPremiumOperating SystemWindows 10,web playerMy Question or IssueThe new web player has removed the Settings menu and it now appears there is no way to control the Explicit content option. How do I do this now?

Casual Listener

Plan Premium Operating System Windows 10,web player My Question or Issue The new web player has removed the Settings menu and it now appears there is no way to control the Explicit content optio...

Skiido

Newbie

5228 Views

12 replies

0 likes

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Is it possible to revert the latest UI update?

PlanPremiumCountryUSADevice/Operating SystemWindows 10 Desktop My Question or IssueIs there an option to revert the UI to how it before the current update? The desktop app now looks the same as the webplayer. I can no longer scroll through all of an ...

Newbie

Plan Premium Country USA Device/Operating System Windows 10 Desktop   My Question or Issue Is there an option to revert the UI to how it before the current update? The desktop app now lo...

Kishiko

Casual Listener

7644 Views

8 replies

27 likes

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Solved!! Is the new Spotify Update still rolling out?

PlanPremiumCountryU.S.DeviceDesktopOperating SystemWindows 10, Website Download (not from microsoft store) My Question or IssueThe new Spotify update for desktop started rolling out almost a month ago and even after uninstalling/reinstalling, i have ...

Casual Listener

Plan Premium Country U.S. Device Desktop Operating System Windows 10, Website Download (not from microsoft store)   My Question or Issue The new Spotify update for desktop started roll...

Maxim

Spotify Star

812 Views

1 replies

1 likes

Desktop
Update
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Superuser Contribution [Desktop] Edits to playlists not registering properly since update

Operating SystemWindows 10 Ever since the recent update on the Desktop App there's been this constant bug where changes made to playlists across different platforms will not register properly on the Desktop App. For example I will re-order a bunch of...

Regular

Operating System Windows 10   Ever since the recent update on the Desktop App there's been this constant bug where changes made to playlists across different platforms will not register prope...

jezzabells

Regular

857 Views

2 replies

6 likes

bug report
Bug Windows
Cross-Platform Issue
Desktop
Desktop (Windows)
Playlist issues
update bug
  • 857 Views
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  • 6 likes

Any fullscreen application, causes Spotify stop/skip songs

PlanFree/PremiumCountryRussiaDeviceGL63 8RCSWindows 10, 64 Same as https://community.spotify.com/t5/Desktop-Windows/Spotify-just-stops-playing/m-p/4659763Spotify application stops songs or sometimes randomly skips a lot of them (Don't really know how...

Visitor

Plan Free/Premium Country Russia Device GL63 8RCS Windows 10, 64   Same as https://community.spotify.com/t5/Desktop-Windows/Spotify-just-stops-playing/m-p/4659763 Spotify applicati...

872 Views

0 replies

1 likes

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Superuser Contribution Fullscreen progress bar not showing correct time

DevicePCOperating SystemWindows 10 My Question or IssueWhen in fullscreen, the seek bar (or the progress bar, whatever you want to call it) doesn't show time accurately at all once going into fullscreen - when there is a song change DURING fullscreen...

Regular

Device PC Operating System Windows 10   My Question or Issue When in fullscreen, the seek bar (or the progress bar, whatever you want to call it) doesn't show time accurately at all once g...

Novy

Moderator

940 Views

3 replies

4 likes

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Spotify is very slow

PlanPremiumCountryThe NetherlandsDeviceThis problem occurs on a PCOperating SystemWindows 10 My Question or IssueSpotify is very slow. It takes a very long time in order for Spotify to be opened. Yesterday, I opened Spotify directly after my PC was o...

Regular

  Plan Premium Country The Netherlands Device This problem occurs on a PC Operating System Windows 10   My Question or Issue Spotify is very slow. It takes a very long time in or...

AeroZ

Composer

589 Views

3 replies

0 likes

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Superuser Contribution Every time I unpause a song, it plays but with no sound.

PlanPremiumCountryUnited States DeviceHP Pavilion x360 Touchscreen 2-in-1Operating SystemWindows 10 My Question or IssueIt seems as though after the last forced Windows 10 update, my Spotify app has been having a slight issue. When I first open the a...

Newbie

Plan Premium Country United States  Device HP Pavilion x360 Touchscreen 2-in-1 Operating System Windows 10   My Question or Issue It seems as though after the last forced Windows ...

Mario

Spotify Legend

1729 Views

1 replies

1 likes

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Superuser Contribution Sorting by duration fails to correctly order songs of smilar length

I'm not certain as to whether this problem existed in the previous UI but I am currently using the most recent version of Spotify on Windows 10. When sorting a playlist by duration, songs that are of equivalent length will be shown in the playlist in...

Newbie

  I'm not certain as to whether this problem existed in the previous UI but I am currently using the most recent version of Spotify on Windows 10. When sorting a playlist by duration, songs that...

Mario

Spotify Legend

665 Views

1 replies

0 likes

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Superuser Contribution Add similar songs to my Playlist removed from new update.

On Premium in the US before the latest Desktop version of Spotify, there used to be a feature that would recommend similar songs when scrolling at the very bottom of my playlists. This is no longer possible on the newest version. When scrolling down ...

Regular

On Premium in the US before the latest Desktop version of Spotify, there used to be a feature that would recommend similar songs when scrolling at the very bottom of my playlists.   This is no...

p9op9o

Casual Listener

4056 Views

9 replies

3 likes

reccomend
similar
suggested tracks
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New Releases Takes like 10 clicks to get to

 My Question or IssueWhy make music more inaccessible? 

Casual Listener

  My Question or Issue Why make music more inaccessible? 

dinomight

Spotify Star

540 Views

1 replies

0 likes

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Superuser Contribution Lagging and sluggishness when changing songs

PlanFreeCountryJordanDevicePCOperating SystemWindows 10 My Question or IssueHello everybody , so my problem is in the windows 10 apps :when i press play for a song it might play but the time bar lags behind for 4 or 5 seconds , if i press next the pr...

Visitor

Plan Free Country Jordan Device PC Operating System Windows 10   My Question or Issue Hello everybody , so my problem is in the windows 10 apps : when i press play for a song it might...

Ver

Spotify Legend

2309 Views

1 replies

1 likes

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Superuser Contribution Tracks missing from Liked songs playlist on Windows desktop software

PlanPremiumCountryAustraliaDeviceDell G5 Laptop Operating SystemWindows 10My Question or IssueAbout 2 weeks ago I noticed that about 60% of my liked songs tracks aren't showing on the windows desktop software. I have around 9000 tracks in my liked so...

Visitor

Plan Premium Country Australia Device Dell G5 Laptop  Operating System Windows 10 My Question or Issue About 2 weeks ago I noticed that about 60% of my liked songs tracks aren't showing...

Mario

Spotify Legend

378 Views

1 replies

0 likes

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Superuser Contribution (Windows) Ctrl-X broken in playlists

I see Ctrl-X is still part of the documentation, but it doesn't seem to work on the Windows client any longer. Would be really, really nice if this got fixed, because moving tracks around in a big playlist by dragging and dropping is a real hassle.

Casual Listener

I see Ctrl-X is still part of the documentation, but it doesn't seem to work on the Windows client any longer.   Would be really, really nice if this got fixed, because moving tracks around in...

Novy

Moderator

516 Views

1 replies

5 likes

  • 516 Views
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Superuser Contribution Pros and Cons of the 2021 update and if there is something I can do to remove the cons

PlanFreeCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueI have been using spotify for quite a while now, I started using spotify on another account that I had connected to my facebook back in 2013ish, but I made a new account a y...

Casual Listener

Plan Free Country Denmark Device PC Operating System Windows 10   My Question or Issue I have been using spotify for quite a while now, I started using spotify on another account that ...

Jeremy

Spotify Legend

2153 Views

4 replies

5 likes

artists
sorting
Update
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Superuser Contribution Sort icon for dropdown sorting options in playlists changed location now hidden on desktop.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs of April 15, 2021 Spotify has again made another stupid decision about format design. This...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue As of A...

CarlosE

Spotify Legend

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes

Solved!! Missing album name in author's Popular tracklist

PlanPremium FamilyDevicePCOperating SystemWindows 10 My Question or IssueThe album name is now missing in the author's Popular tracklist. Please upvote a Feature requesthttps://community.spotify.com/t5/Idea-Submissions/Desktop-Browse-Display-album-na...

Roadie

Plan Premium Family Device PC Operating System Windows 10   My Question or Issue The album name is now missing in the author's Popular tracklist.     Please upvote a Fea...

OneByBoo

Roadie

753 Views

1 replies

0 likes

feature missing
regression
UI
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