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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1750 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146416 Views

83 replies

27 likes

  • 146416 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131442 Views

294 replies

22 likes

  • 131442 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11025 Views

1 replies

6 likes

  • 11025 Views
  • 1 replies
  • 6 likes

Superuser Contribution Tracks missing from Liked songs playlist on Windows desktop software

PlanPremiumCountryAustraliaDeviceDell G5 Laptop Operating SystemWindows 10My Question or IssueAbout 2 weeks ago I noticed that about 60% of my liked songs tracks aren't showing on the windows desktop software. I have around 9000 tracks in my liked so...

Visitor

Plan Premium Country Australia Device Dell G5 Laptop  Operating System Windows 10 My Question or Issue About 2 weeks ago I noticed that about 60% of my liked songs tracks aren't showing...

Mario

Spotify Legend

353 Views

1 replies

0 likes

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Superuser Contribution (Windows) Ctrl-X broken in playlists

I see Ctrl-X is still part of the documentation, but it doesn't seem to work on the Windows client any longer. Would be really, really nice if this got fixed, because moving tracks around in a big playlist by dragging and dropping is a real hassle.

Casual Listener

I see Ctrl-X is still part of the documentation, but it doesn't seem to work on the Windows client any longer.   Would be really, really nice if this got fixed, because moving tracks around in...

Novy

Moderator

486 Views

1 replies

5 likes

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Superuser Contribution Pros and Cons of the 2021 update and if there is something I can do to remove the cons

PlanFreeCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueI have been using spotify for quite a while now, I started using spotify on another account that I had connected to my facebook back in 2013ish, but I made a new account a y...

Casual Listener

Plan Free Country Denmark Device PC Operating System Windows 10   My Question or Issue I have been using spotify for quite a while now, I started using spotify on another account that ...

Jeremy

Spotify Legend

2106 Views

4 replies

5 likes

artists
sorting
Update
  • 2106 Views
  • 4 replies
  • 5 likes

Superuser Contribution Sort icon for dropdown sorting options in playlists changed location now hidden on desktop.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs of April 15, 2021 Spotify has again made another stupid decision about format design. This...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue As of A...

CarlosE

Spotify Legend

721 Views

1 replies

0 likes

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Solved!! Missing album name in author's Popular tracklist

PlanPremium FamilyDevicePCOperating SystemWindows 10 My Question or IssueThe album name is now missing in the author's Popular tracklist. Please upvote a Feature requesthttps://community.spotify.com/t5/Idea-Submissions/Desktop-Browse-Display-album-na...

Roadie

Plan Premium Family Device PC Operating System Windows 10   My Question or Issue The album name is now missing in the author's Popular tracklist.     Please upvote a Fea...

OneByBoo

Roadie

729 Views

1 replies

0 likes

feature missing
regression
UI
  • 729 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't start continuous playback because button to display tracks in artist's discography is missing

PlanPremium FamilyDevicePCOperating SystemWindows 10 My Question or IssuePreviously, it was possible to start playing artist's album's tracks one after another. When one album ended, the second in order would start playing automatically.This behavior...

Roadie

Plan Premium Family Device PC Operating System Windows 10   My Question or Issue Previously, it was possible to start playing artist's album's tracks one after another. When one album ...

Novy

Moderator

631 Views

1 replies

0 likes

feature missing
regression
UI
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  • 1 replies
  • 0 likes

[Desktop] Bring back recently played's own page

Recently played is currently limited to 8 entries. In the previous version, recently played had its dedicated page where you could see the last 25 (?) artists/albums/playlists played and you were able to remove entries from this page.My request is to...

Casual Listener

Recently played is currently limited to 8 entries.  In the previous version, recently played had its dedicated page where you could see the last 25 (?) artists/albums/playlists played and you w...

NaniAlves

Visitor

630 Views

2 replies

8 likes

Desktop
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Sorting playlists on desktop annoying bug

On the desktop application for Windows, when you sort a playlist by a setting that is not the default, let's say sort by name in ascending order, and you play a song, then you click on the song image on the left, because you want to be taken to the l...

Newbie

On the desktop application for Windows, when you sort a playlist by a setting that is not the default, let's say sort by name in ascending order, and you play a song, then you click on the song image...

730 Views

0 replies

1 likes

Social & Random
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Superuser Contribution I CANNOT get my songs to sync to my iPhone

Y’all I am DESPERATE here. I can’t get my local songs to sync to my iPhone and I’ve tried EVERYTHING. Cleared my cache, turned off my fire wall, downloaded the songs to play offline, checked local files were selected.... NOTHING WORKS. For some reaso...

Visitor

Y’all I am DESPERATE here. I can’t get my local songs to sync to my iPhone and I’ve tried EVERYTHING. Cleared my cache, turned off my fire wall, downloaded the songs to play offline, checked local fi...

Novy

Moderator

400 Views

1 replies

0 likes

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[Desktop] Spotify "Edit Playlist Details" triggers on any click across 3/4 of the screen. Why?

On Desktop, "Edit Playlist Details" activates across 3/4 of the screen, rather than only being activated when directly clicking on the actual playlist name. How is this a thing? Editing text normally happens when directly clicking on the text. Howeve...

Visitor

On Desktop, "Edit Playlist Details" activates across 3/4 of the screen, rather than only being activated when directly clicking on the actual playlist name.   How is this a thing?   Edi...

300 Views

0 replies

0 likes

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Superuser Contribution HORRIBLE new UI re selecting tracks and layout - Apr 2021

DeviceWindows PCOperating SystemWindows 10My Question or IssueThe new desktop UI experience is very degraded. I often multi-select tracks to copy or move to another playlist. In prior version, the tracks stayed selected so I could do more actions on ...

Regular

    Device Windows PC Operating System Windows 10 My Question or Issue The new desktop UI experience is very degraded.  I often multi-select tracks to copy or move to another p...

EvC

Newbie

1506 Views

7 replies

8 likes

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  • 7 replies
  • 8 likes

Solved!!Superuser Contribution Add back listing all tracks by an artist on their page

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 / Linux My Question or IssueAdd back the ability to see all of the tracks from an artist on their main page. The new update on the desktop made it so we have to click on an album to see a sp...

Casual Listener

Plan Premium Country US Device Desktop Operating System Windows 10 / Linux   My Question or Issue Add back the ability to see all of the tracks from an artist on their main page. The n...

CarlosE

Spotify Legend

1826 Views

5 replies

11 likes

Albums
Desktop
track listing
Update
  • 1826 Views
  • 5 replies
  • 11 likes

Superuser Contribution Search engine very faulty after upate

PlanPremiumCountryBoliviaDevicePCOperating SystemWindows 10 My Question or IssueWhen you search by song name, many songs titled like that don't show up in the top of the result list. For example, for the search term "sed de amor", first 2 results are...

Regular

Plan Premium Country Bolivia Device PC Operating System Windows 10   My Question or Issue When you search by song name, many songs titled like that don't show up in the top of the resu...

Novy

Moderator

511 Views

2 replies

0 likes

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[Desktop][Playlists] Bring Back Ability to Sort Playlists by Artists

I don't know who thought it was remotely cool to remove the ability to sort the songs in a playlist by artist but let's bring that functionality back, k? I don't think I need to explain why that ability is needed. (Don't get me started on the visual ...

Gig Goer

I don't know who thought it was remotely cool to remove the ability to sort the songs in a playlist by artist but let's bring that functionality back, k?   I don't think I need to explain why ...

sarahfelldown

Gig Goer

487 Views

2 replies

0 likes

Desktop
Playlists
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  • 2 replies
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Spotify won't update to newer version 2021. Help please

PlanPremiumCountryLithuaniaDevicePCOperating SystemWindows 10 My Question or IssueMy issue is that I not possible to update the spotify PC version app. At first, I've tried to update at Microsoft store, but it wasn't updateble, so I deleted the app a...

Casual Listener

Plan Premium Country Lithuania Device PC Operating System Windows 10   My Question or Issue My issue is that I not possible to update the spotify PC version app. At first, I've tried t...

medas_

Casual Listener

1326 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Superuser Contribution Some keyboard shortcuts not working

PlanPremiumCountryNorwayDeviceWindowsOperating SystemWindows 10 My Question or IssueAlt-Left and Alt-Right doesn't work for me anymore. Other keyboard shortcuts, like Ctrl-Right and Shift-Right work fine. When deleting several tracks from a playlist,...

Casual Listener

Plan Premium Country Norway Device Windows Operating System Windows 10   My Question or Issue Alt-Left and Alt-Right doesn't work for me anymore. Other keyboard shortcuts, like Ctrl-Ri...

diegofilbal

Regular

4330 Views

6 replies

4 likes

keyboard shortcuts
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  • 6 replies
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Superuser Contribution cant see following activity but instead ''connect to facebook''

PlanPremiumCountryThe NetherlandsDevicedesktopOperating Systemwindows 10 My Question or IssueI can't see my friend activity tab on spotify!now before you say to just go to my settings and click ''see what your friends are playing'' it doesn't work. I...

Visitor

Plan Premium Country The Netherlands Device desktop Operating System windows 10   My Question or Issue I can't see my friend activity tab on spotify! now before you say to just go to ...

Ver

Spotify Legend

613 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify Desktop lagging heavily in online mode but not offline

PlanPremiumCountryUnited StatesDeviceAsus G15Operating SystemWindows 10 My Question or IssueI got home from school and I wanted to listen to music only to discover that the Spotify application was lagging beyond all belief. I had used the application...

Newbie

Plan Premium Country United States Device Asus G15 Operating System Windows 10   My Question or Issue I got home from school and I wanted to listen to music only to discover that the S...

Ver

Spotify Legend

452 Views

1 replies

1 likes

Desktop
Lag
  • 452 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Convert Spotify LDB File to Playlist

Hey everyone. is there a way to Convert a Playlist file from Spotify (LDB FILE) to a TXT file or convert it directly to a New Spotify Account?

Casual Listener

Hey everyone. is there a way to Convert a Playlist file from Spotify (LDB FILE) to a TXT file or convert it directly to a New Spotify Account?

Ver

Spotify Legend

964 Views

1 replies

0 likes

  • 964 Views
  • 1 replies
  • 0 likes