Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
54272 Views
77 replies
27 likes

54272 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
Nothanksman1
Visitor
79176 Views
272 replies
21 likes

79176 Views
272 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5558 Views
1 replies
6 likes

5558 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145818 Views
0 replies
26 likes
Mac
Windows

145818 Views
0 replies
26 likes

Superuser Contribution Can you combine two playlists but keep original date added?

I would like to combine two of my playlists but I like to organize them from when I added them so I can see how my music preferance has changed. Is it possible to combine both my playlists into one and have the orignal dates for both?

Summitt34
Newbie
I would like to combine two of my playlists but I like to organize them from when I added them so I can see how my music preferance has changed. Is it possible to combine both my playlists into one a...
2017-12-20 6:59:30 AM
2021-07-02 4:02:56 PM
Xenia
Moderator
1743 Views
2 replies
13 likes

1743 Views
2 replies
13 likes

Solved!!Superuser Contribution Spotify APP PC crash within 30 minutes listening

PlanPremiumCountryFranceDeviceMSIOperating SystemWindows 10 My Question or IssueHello, Spotify consumes a lot of RAM when I change playlists and crashes after 30 or even 40 minutes of listening.

Vince55100
Regular
Plan Premium Country France Device MSI Operating System Windows 10 My Question or Issue Hello, Spotify consumes a lot of RAM when I change playlists and crashes after 30 or even...
2021-06-30 7:21:28 PM
2021-07-02 2:43:06 PM
Mihail
Spotify Legend
1298 Views
1 replies
0 likes

1298 Views
1 replies
0 likes

Superuser Contribution Can't select multiple songs/albums from one artists at a time

PlanPremiumCountryUSDevicedell g3 laptopOperating Systemwindows 10 My Question or IssueI noticed that I am no longer able to use shift, or ctrl, to select multiple songs from an artist unless they are in one album. ctrl+a also only selects songs on o...

Blangzo
Casual Listener
Plan Premium Country US Device dell g3 laptop Operating System windows 10 My Question or Issue I noticed that I am no longer able to use shift, or ctrl, to select multiple songs from...
2021-06-28 9:18:00 AM
2021-07-02 10:21:50 AM
Mihail
Spotify Legend
889 Views
5 replies
0 likes

889 Views
5 replies
0 likes

Superuser Contribution 'Appears on' section now jumbled

Plan -PremiumCountry - U.K DeviceIPhone & PCOperating SystemIOS and Windows 10 My Question or IssueThe 'appears on' section on an artist page used to be a good way to find the latest tracks an artist has appeared on, or guest featured in. The dates u...

demaydadon
Newbie
Plan -Premium Country - U.K Device IPhone & PC Operating System IOS and Windows 10 My Question or Issue The 'appears on' section on an artist page used to be a good way to ...
2020-06-21 9:28:52 PM
2021-07-02 2:50:26 AM
barrymougie
Regular
1798 Views
6 replies
4 likes

1798 Views
6 replies
4 likes

Superuser Contribution Cannot view my profile after turning off data processing from facebook

PlanFreeCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI cannot view my spotify profile on desktop app or web browser when logged in. I can view my profile as unregistered user via link in web browser. This error started after I ...

user-removed
Visitor
Plan Free Country Poland Device PC Operating System Windows 10 My Question or Issue I cannot view my spotify profile on desktop app or web browser when logged in. I can view ...
2021-06-28 12:37:50 AM
2021-07-01 10:43:10 PM
Novy
Moderator
544 Views
7 replies
0 likes

544 Views
7 replies
0 likes

[Windows] Consistent deterioration of functionality until Spotify crashes and then won't restart

PlanPremium CountryDenmark DeviceDell XPS - Intel(R) Core(TM)**bleep** 2.90 GHzOperating SystemWindows 10 Enterprise My Question or Issue1. Spotify opens when the machine boots up2. Functionality slowly deteriorates (e.g. when selecting a playlist no...

glafarge
Newbie
Plan Premium Country Denmark Device Dell XPS - Intel(R) Core(TM)**bleep** 2.90 GHz Operating System Windows 10 Enterprise My Question or Issue 1. Spotify opens w...
2021-06-30 3:57:00 PM
2021-07-01 3:13:19 PM
simonztinra
Regular
375 Views
1 replies
1 likes

375 Views
1 replies
1 likes

Superuser Contribution Queue won’t show up offline

PlanFree/PremiumCountryI am have a issue with my queue offline, I can put songs into queue and they will play offline but All I can see in my queue is grey blocks, no word and I can’t do anything with them like switch songs, I run windows 10 on a lap...

nnorman0
Regular
Plan Free/Premium Country I am have a issue with my queue offline, I can put songs into queue and they will play offline but All I can see in my queue is grey blocks, no word and I can’t do anyth...
2021-06-26 9:49:29 PM
2021-07-01 9:29:59 AM
Ver
Spotify Legend
1149 Views
12 replies
0 likes

1149 Views
12 replies
0 likes

Solved!!Superuser Contribution [Your Library] Improve performance when loading playlists

PlanPremiumCountrySweden Operating SystemWindows 10 My Question or IssueI realized I probably posted this issue in the wrong place as an "idea", please remove it if necessary; https://community.spotify.com/t5/Idea-Submissions/Desktop-Your-Library-Loa...

alipi
Music Fan
Plan Premium Country Sweden Operating System Windows 10 My Question or Issue I realized I probably posted this issue in the wrong place as an "idea", please remove it if necess...
2021-05-06 10:18:39 AM
2021-06-30 9:09:50 AM
Jeremy
Spotify Legend
1095 Views
11 replies
1 likes

1095 Views
11 replies
1 likes

Superuser Contribution Error auth 15

PlanFreeCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueI have been trying to long into my spotify account and it works on my xbox but when I try to use it on my PC and Web Browser it doesn't work. I've tried a Fresh i...

user-removed
Visitor
Plan Free Country United States Device Desktop Operating System Windows 10 My Question or Issue I have been trying to long into my spotify account and it works on my xbox but...
2021-06-28 11:39:00 PM
2021-06-30 1:26:02 AM
Eni
Moderator
490 Views
1 replies
0 likes

490 Views
1 replies
0 likes

Solved!!Superuser Contribution Windows: Playlist limited to 50 tracks

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't add more than 50 tracks to a playlist on Windows. This works fine on Android.Take, for example, this album that contains 58 tracks: https://open.spotify.com/...

jpinto0
Casual Listener
Plan Premium Country Portugal Device Laptop Operating System Windows 10 My Question or Issue I can't add more than 50 tracks to a playlist on Windows. This works fine on Android. Ta...
2021-06-28 11:17:01 AM
2021-06-29 4:03:41 PM
Mihail
Spotify Legend
524 Views
3 replies
0 likes

524 Views
3 replies
0 likes

Solved!! Spotify instantly closes automatically on application startup

PlanPremiumCountryUnited StatesDeviceDell Laptop PCOperating SystemWindows 10 My Question or IssueAlright so it's been a while since I've had a big issue with Spotify, things have seemed to generally run well. I've had problems in the past with it be...

MissingElements
Music Fan
Plan Premium Country United States Device Dell Laptop PC Operating System Windows 10 My Question or Issue Alright so it's been a while since I've had a big issue with Spotify, things...
2019-01-29 10:00:10 PM
2021-06-28 11:03:45 PM
justfv
Visitor
19917 Views
5 replies
5 likes

19917 Views
5 replies
5 likes

Solved!!Superuser Contribution Spotify stops working after some idle time.

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 Hey guys, i've got the following problem for some time now. After Spotify went into a kind of sleep state after not being used for about an hour, it doesnt come back alive, i cant start new ...

jojohorst
Casual Listener
Plan Premium Country Germany Device PC Operating System Windows 10 Hey guys, i've got the following problem for some time now. After Spotify went into a kind of sleep state a...
2021-06-22 11:48:35 PM
2021-06-28 7:08:54 PM
CarlosE
Moderator
1941 Views
3 replies
1 likes

1941 Views
3 replies
1 likes

Superuser Contribution New .mp3 files won't sync to desktop app Local Files

PlanPremiumCountryAustralia DeviceDesktop PCOperating SystemWindows 10 My Question or IssueI have around 200 local files currently synced with my Spotify desktop app. I have around 10 more I'm now wanting to add, however they are just not syncing at ...

jbadaan95
Regular
Plan Premium Country Australia Device Desktop PC Operating System Windows 10 My Question or Issue I have around 200 local files currently synced with my Spotify desktop app...
2021-06-26 6:44:31 AM
2021-06-28 1:01:45 PM
Ver
Spotify Legend
483 Views
3 replies
0 likes

483 Views
3 replies
0 likes

Superuser Contribution Discord Listening Party

PlanPremiumCountryUSADevicePCOperating SystemWindows 8 I've been having issues with listening parties and discord. When I try to join, it says that I'm already listening along but the song itself doesn't play. The songs updates with the other person ...

Ken_z
Newbie
Plan Premium Country USA Device PC Operating System Windows 8 I've been having issues with listening parties and discord. When I try to join, it says that I'm already listening along ...
2021-06-27 6:26:30 AM
2021-06-28 8:56:02 AM
Jeremy
Spotify Legend
418 Views
1 replies
0 likes

418 Views
1 replies
0 likes

Superuser Contribution Shuffle play stacking duplicates together every time.

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueWhen Shuffling multiple playlists together by use of folders, i am getting duplicate songs stacked together one after the other. I know that the song should be there multiple times i...

EvilPlushToy
Regular
Plan Premium Country USA Operating System Windows 10 My Question or Issue When Shuffling multiple playlists together by use of folders, i am getting duplicate songs stacked tog...
2021-06-24 7:01:19 PM
2021-06-28 8:46:40 AM
Ver
Spotify Legend
550 Views
5 replies
0 likes

550 Views
5 replies
0 likes

Solved!!Superuser Contribution When viewing playlists the "sort" filter returns to top of page when clicked

PlanIssue occur on both Free & PremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhen trying to view playlists in the Desktop App the "sort" drop down menu does not drop down but instead returns to the top of the page when click...

ChildeRoland
Regular
Plan Issue occur on both Free & Premium Country USA Device PC Operating System Windows 10 My Question or Issue When trying to view playlists in the Desktop App the "sort" drop do...
2021-06-24 10:24:59 PM
2021-06-27 11:52:35 PM
Novy
Moderator
535 Views
3 replies
1 likes
Desktop
podcast
Windows

535 Views
3 replies
1 likes

[Desktop][Connect] Samsung galaxy book pro 360 crash

The app downloaded from samsung galaxy book pro 360 doesn't work. It's a black window without anything when opened. The same goes to both Microsoft Shop or web download. Anyone experiencing the same?

TeddyTo
Visitor
The app downloaded from samsung galaxy book pro 360 doesn't work. It's a black window without anything when opened. The same goes to both Microsoft Shop or web download. Anyone expe...
2021-06-27 6:14:17 PM
258 Views
0 replies
0 likes
Connect
Desktop

258 Views
0 replies
0 likes

Superuser Contribution [Desktop Windows] There is no scrollbar for bad synchronized lyrics from musixmatch

PlanPremiumCountryColombiaOperating SystemWindows 10My Question or IssueI like to use lyrics in some songs, and I prefer the current provider (2021-06), "musixmatch", over the last one, "genius". I prefer just to see lyrics without interruptions. But...

augustosisa
Casual Listener
Plan Premium Country Colombia Operating System Windows 10 My Question or Issue I like to use lyrics in some songs, and I prefer the current provider (2021-06), "musixmatch", over the last one,...
2021-06-25 10:54:20 PM
2021-06-26 11:36:05 PM
Eni
Moderator
336 Views
1 replies
1 likes

336 Views
1 replies
1 likes

Solved!!Superuser Contribution Desktop app won't play local files

PlanPremiumCountryUnited StatesOperating SystemWindows 10 The desktop app won't play my local files anymore. Every time I try to play any of them I get an error message that says "This content is not available." I have checked to make sure that local...

gothtiefling
Casual Listener
Plan Premium Country United States Operating System Windows 10 The desktop app won't play my local files anymore. Every time I try to play any of them I get an error message that says "...
2021-06-25 7:47:08 PM
2021-06-26 9:10:09 PM
Novy
Moderator
568 Views
3 replies
1 likes

568 Views
3 replies
1 likes

Discover Weekly Not Playing Tracks in playlist

PlanPremiumCountryUKDeviceDesktop PCOperating SystemWindows 10, My Question or IssueMy 'Discover Weekly' playlist is not playing in it's entirety. It will play one of the tracks that I double click on in the playlist, but instead of going onto the ne...

user-removed
Visitor
Plan Premium Country UK Device Desktop PC Operating System Windows 10, My Question or Issue My 'Discover Weekly' playlist is not playing in it's entirety. It will play one of t...
2021-06-26 2:15:43 PM
2021-06-26 6:27:58 PM
dinomight
Spotify Star
305 Views
1 replies
1 likes

305 Views
1 replies
1 likes

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