Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
82920 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
787132 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
21438 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryVietnam DevicePCOperating SystemWindows 10 My Question or IssueI have just set up my new desktop PC, however, Spotify keeps having the error code accesspoint:39. If I try to log out and log back in again, it sends the error, prevent...
Plan Premium Country Vietnam Device PC Operating System Windows 10 My Question or Issue I have just set up my new desktop PC, however, Spotify keeps having the error code acc...
Spotify Legend
1488 Views
1 replies
0 likes
My Question or IssueRight now, i can't use the sound on my computer because Spotify is lagging... In the past, I downloaded and deleted the spotify program on my computer several times because after a while using the program, it would stop working, i...
My Question or Issue Right now, i can't use the sound on my computer because Spotify is lagging... In the past, I downloaded and deleted the spotify program on my computer several times bec...
Spotify Legend
1071 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevice2015 Lenovo Y50-70 (resolution 1920x1080@125% scaling)Operating SystemWindows 10 My Question or IssueWhen I'm using the lyrics feature... the lyrics shifts on and off center based on lyrics length, is it possible to set ...
Plan Premium Country Canada Device 2015 Lenovo Y50-70 (resolution 1920x1080@125% scaling) Operating System Windows 10 My Question or Issue When I'm using the lyrics feature... t...
Spotify Legend
2344 Views
1 replies
0 likes
this is something I’ve wished for for years and maybe it’s a sign that I have too many playlists lol. but I would love a feature where you can click the ellipse (…) on a playlist and have the option to “add to playlist”, just like how you can with an...
this is something I’ve wished for for years and maybe it’s a sign that I have too many playlists lol. but I would love a feature where you can click the ellipse (…) on a playlist and have the option ...
Moderator
1019 Views
1 replies
1 likes
PlanFreeCountryGermanyDeviceOffice PCOperating SystemWindows 10 My Question or IssuePretty much the title. I'm using the web player to play music, but even when i play single songs, Spotify generates an entire playlist in the queue. If i try to remov...
Plan Free Country Germany Device Office PC Operating System Windows 10 My Question or Issue Pretty much the title. I'm using the web player to play music, but even when i play single...
Roadie
2706 Views
13 replies
6 likes
PlanPremiumCountryDenmark DeviceMacbook pro Operating SystemMacOs MontereyMy Question or Issue Hey, I just followed a new playlist on my phone and I can see that it doesn't appear on my PC. This is something that happed more than once.
Plan Premium Country Denmark Device Macbook pro Operating System MacOs Monterey My Question or Issue Hey, I just followed a new playlist on my phone and I can see tha...
Spotify Legend
509 Views
3 replies
0 likes
Hey, since about 2 weeks I'm not able to play any episode of the podcast "Fest & Flauschig" on my Android Spotify app. If I try to download an episode, it just gets stuck at 0% without any progress, doesn't matter how long I wait. I have no problems ...
Hey, since about 2 weeks I'm not able to play any episode of the podcast "Fest & Flauschig" on my Android Spotify app. If I try to download an episode, it just gets stuck at 0% without any progre...
Moderator
1670 Views
13 replies
1 likes
PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueI'd like to know what does this symbol mean, is it that the person shared it with me? Because I can also edit the playlist, by removing songs or adding
Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue I'd like to know what does this symbol mean, is it that the person shared it with me? Because I ...
Community Legend
4189 Views
1 replies
0 likes
PlanPremiumCountryEstoniaDevicePCOperating SystemWindows 10 My Question or IssueI have problem for login in on my PC app. It works as a web player and on my Mac and iPhone. I tried every possible solution found on the internet, restarted, reinstalled...
Plan Premium Country Estonia Device PC Operating System Windows 10 My Question or Issue I have problem for login in on my PC app. It works as a web player and on my Mac and i...
Moderator
485 Views
1 replies
0 likes
DeviceASUS Transformer T101Operating SystemWindows 10 My Question or IssueMy laptop has a pretty small screen (10.1 inch , 1280x800 resolution) and the new update made it so that it cannot even fullscreen properly (see picture, lower half). There is ...
Device ASUS Transformer T101 Operating System Windows 10 My Question or Issue My laptop has a pretty small screen (10.1 inch , 1280x800 resolution) and the new update made it so that it ...
Spotify Legend
897 Views
5 replies
0 likes
Hey! I wonder if anyone experienced the same problem and maybe has a solution for it (browsing the forums nobody posted about it recently); I had 6 great Daily Mixes from 6 different genres, containing the right amount of both new and already known m...
Hey! I wonder if anyone experienced the same problem and maybe has a solution for it (browsing the forums nobody posted about it recently); I had 6 great Daily Mixes from 6 ...
Newbie
2037 Views
5 replies
6 likes
PlanPremiumCountryPolandDevicePCOperating SystemW10 Hello,It's already been like several months since I've encountered this visual bug(or however you'd like to call it) but now I'm getting more more annoyed because of that. Basically the top right ic...
Plan Premium Country Poland Device PC Operating System W10 Hello, It's already been like several months since I've encountered this visual bug(or however you'd like to call it) but n...
Spotify Legend
444 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince the recent update, it seems the option to remove items from the 'recently played' list ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Since t...
Casual Listener
5445 Views
8 replies
9 likes
Gone, ceased to be, expired and gone to see his maker like a dead parrot!!Seriously?If this IDEA SUBMISSION sounds like a rant is because, well, it is.I cannot start to think who and why would even consider doing that.Updates are often annoying, you ...
Gone, ceased to be, expired and gone to see his maker like a dead parrot!! Seriously? If this IDEA SUBMISSION sounds like a rant is because, well, it is. I cannot start to think who and why would ...
Newbie
3353 Views
10 replies
31 likes
Hello;I have a premium plan in the US. I'm using Windows 10.Problem: I downloaded 60 songs to my desktop. What was downloaded were meaningless numbers and letters. How can I download MP4 files to listen to them off line? Below is an example.
Hello; I have a premium plan in the US. I'm using Windows 10. Problem: I downloaded 60 songs to my desktop. What was downloaded were meaningless numbers and letters. How can I download MP4 files to...
Spotify Legend
817 Views
3 replies
0 likes
I understand the need for Advertisements, and I have no problem with them, except when they don't work and interrupt the listening experience on Spotify. You are currently running ads for one of you sponsors, Big Lots. Each time the ad comes on, the ...
I understand the need for Advertisements, and I have no problem with them, except when they don't work and interrupt the listening experience on Spotify. You are currently running ads for one of you ...
Spotify Legend
510 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceCompaq LaptopOperating SystemWindows 8.1 My Question or IssueHello. For some reason since i last updated my spotify, the cpu usage has been way too high. Even when the app is minimised to my taskbar. Im not sure why this has...
Plan Premium Country UK Device Compaq Laptop Operating System Windows 8.1 My Question or Issue Hello. For some reason since i last updated my spotify, the cpu usage has been way too ...
Casual Listener
7029 Views
7 replies
6 likes
2 years, 3 months, 4 days ago, Rorey said, "the Lyrics feature on desktop is currently unavailable as we're 'making some big improvements' to the feature. We'll share more updates soon." Its been a really really long time since this was announced and...
2 years, 3 months, 4 days ago, Rorey said, "the Lyrics feature on desktop is currently unavailable as we're 'making some big improvements' to the feature. We'll share more upd...
Spotify Star
1272 Views
3 replies
4 likes
My Question or IssueHelloI live in one of the countries where the lyrics system (Musixmatch) has been launchedI can access the lyrics in the iOS app, but not on the desktop. Does that feature exist on the desktop? If so, how do I access it? PlanPremi...
My Question or Issue Hello I live in one of the countries where the lyrics system (Musixmatch) has been launched I can access the lyrics in the iOS app, but not on the desktop. Does that feature e...
Spotify Star
3116 Views
1 replies
10 likes
PlanPremium DeviceLenovo Ideapad S340 Operating SystemWindows 11 My Question or IssueThe spotify app mutes after sometime. The song continues to play, but nothing is heard. Other apps can be heard with no issues. In the volume mixer, spotify is muted...
Plan Premium Device Lenovo Ideapad S340 Operating System Windows 11 My Question or Issue The spotify app mutes after sometime. The song continues to play, but nothing i...
Community Legend
1976 Views
1 replies
0 likes
