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Issue with cover art changing to something I don't want for local files

Issue with cover art changing to something I don't want for local files

Plan

Premium

Country

Canada

Operating System

Windows 10

 

My Question or Issue

Hey. For some reason, any time I go and try to edit the tag of a local file, the cover art gets changed to something that I didn't choose if it's by a certain artist (in this case, The Weeknd). Some examples of what I mean can be seen with the pictures. The image tags say one thing but Spotify is saying another.

 

megadude1234_0-1642556715262.png

megadude1234_1-1642556787503.png

megadude1234_2-1642556804209.png

 

megadude1234_3-1642556830261.png

It seems that no matter what my image tag is, as long as the artist is named "The Weeknd, it brings up that same album cover, which I don't want. If anyone could help, it would be appreciated!

 

Edit: The cover art works fine on my iPhone so it's just an issue with the Windows App

Reply
1 Reply

Hey @megadude1234,

 

Thank you for reaching out to the Community.

 

We'd like to investigate this further and see why this occur.

 

Can you log out and back in from the desktop app to see if the issue persists?

 

Another useful step is to change the source folder of the local files on the pc. The steps are: Uninstall Spotify on both devices > create a new folder somewhere else on the pc and move the local files there > install Spotify again > remove any potential source folders and add the new one > download the playlist again.

 

Let us know how it goes 🙂

Take care!

JeremyModerator
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