Help Wizard

Step 1


Queue functionality.

Queue functionality.

Premium, Sweden, latest version. 


Since several versions I cannot move a single track (or selection of tracks) up the queue to place it where I want it, only down. It can only be moved up in the space of the queue that is visible, but not longer. Obviously this severely hinders the functionality of the queue and I'd like to see it fixed as it seems an oversight. 


Edit: I just noticed that now when I try to move a track and just release it, since I can't move it up, it gets completely removed from the queue. 


1 Reply

Hi @Limina,


Thank you for reaching out to the Community. 


After reviewing the info you sent, we found this is an issue that's been reported recently by other users.


This is the thread that's handling this specific issue, so please start by running a clean reinstall of the app. This will ensure your PC is free of leftover data or damaged cache.


If the issue persists after that, head to the thread I linked and add the following info to the post:

  • Your device info: Make, model and operating system

  • Spotify's app version

  • The same screenshot you sent 

In that post we'll share all updates related to this issue, so please keep an eye on it.


We'll be on the lookout.

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