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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2521 Views

0 replies

4 likes

  • 2521 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156640 Views

83 replies

27 likes

  • 156640 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

153510 Views

295 replies

22 likes

  • 153510 Views
  • 295 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11538 Views

1 replies

6 likes

  • 11538 Views
  • 1 replies
  • 6 likes

Superuser Contribution Sorting playlist by most recently added now breaks my flow

PlanFamily premiumCountryUSADeviceMSI laptopOperating SystemWindows 10 So, I sort my songs by most recently added. Up until the most recent update, it's been fine! For the most part, it's still fine. The only problem I've found is that, now, any full...

Casual Listener

Plan Family premium Country USA Device MSI laptop Operating System Windows 10   So, I sort my songs by most recently added. Up until the most recent update, it's been fine! For the most...

Alex

Spotify Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artists and albums reappearing in recently played

In the previous Windows 10 desktop app (you know, the good one), there was an option to remove items from the 'Recently Played' list. I play a lot of snippets for work, without ever wanting to be reminded of them, so I remove quite a lot. The thing i...

Casual Listener

In the previous Windows 10 desktop app (you know, the good one), there was an option to remove items from the 'Recently Played' list. I play a lot of snippets for work, without ever wanting to be rem...

Alex

Spotify Legend

649 Views

3 replies

1 likes

Recently played issue
Recently Played Stuck
  • 649 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Desktop] Artists list no longer loads in entirety with poor loading experience since update

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueThe Spotify app's previous update has introduced a significant time wasting feature that loads the Artists list in very small numbers while scrolling instead of loading...

Casual Listener

Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue The Spotify app's previous update has introduced a significant time wasting feature that loa...

Alex

Spotify Legend

639 Views

4 replies

1 likes

  • 639 Views
  • 4 replies
  • 1 likes

Superuser Contribution Why the terrible updates?

This last update has broken so many classic features and workflows as well as blown up the interface that used to be compact and simple to use. I've been a paid member for a while, but my patience is near its end! With each update this app's UX becom...

Roadie

This last update has broken so many classic features and workflows as well as blown up the interface that used to be compact and simple to use. I've been a paid member for a while, but my patience is...

Jeremy

Spotify Legend

620 Views

1 replies

5 likes

  • 620 Views
  • 1 replies
  • 5 likes

Superuser Contribution Radio Stations maxing out at 50 songs, no longer auto discovery after.

Pretty much as long as I could remember... and this is going back years, creating a radio station from a song would auto discover, aka it would list 20+ songs, then at the end you'd see like a fade to next snapshot of songs. Since the recent update, ...

Roadie

Pretty much as long as I could remember... and this is going back years, creating a radio station from a song would auto discover, aka it would list 20+ songs, then at the end you'd see like a fade t...

Jeremy

Spotify Legend

1103 Views

1 replies

1 likes

radio station
  • 1103 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't drag currently playing song to currently viewing Collaborative playlist

If I'm looking at list Collaborative list X, and trying to drag a currently playing song to it, it does not work. However if I'm looking at list any list Y, and then drag the currently playing song to the Collaborative list X on the left list-of-list...

Roadie

If I'm looking at list Collaborative list X, and trying to drag a currently playing song to it, it does not work. However if I'm looking at list any list Y, and then drag the currently playing song t...

Ver

Spotify Legend

697 Views

3 replies

0 likes

bug
  • 697 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Recently added" order has changed with the desktop update

I have a playlist where I add most of the songs I listen to. I sort it by Recently added, so that the latest songs are always on top. Before this update, when I added a full album to my playlist the first song of the album would appear on top, which ...

Casual Listener

I have a playlist where I add most of the songs I listen to. I sort it by Recently added, so that the latest songs are always on top. Before this update, when I added a full album to my playlist the ...

MattSuda

Spotify Star

1977 Views

4 replies

0 likes

  • 1977 Views
  • 4 replies
  • 0 likes

Superuser Contribution Friends' Activity only showing Connect to Facebook or Add Facebook Friends

PlanPremiumCountryUS DeviceDesktopOperating SystemWindows 10 My Question or IssueFriends' Activity is only showing Connect to Facebook or adding friends from Facebook. There is no option to actually see their activity, only to add them to follow on S...

Casual Listener

Plan Premium Country US   Device Desktop Operating System Windows 10   My Question or Issue Friends' Activity is only showing Connect to Facebook or adding friends from Facebook....

Alex

Spotify Legend

718 Views

2 replies

2 likes

Desktop
Friends Activity
  • 718 Views
  • 2 replies
  • 2 likes

Superuser Contribution I need recently played artists back, It's been removed since the UI update.

Since it's been removed I have to scroll my entire library to find a particular artist I listened recently.

Newbie

Since it's been removed I have to scroll my entire library to find a particular artist I listened recently.

CarlosE

Spotify Legend

393 Views

1 replies

1 likes

Desktop
  • 393 Views
  • 1 replies
  • 1 likes

Superuser Contribution Please offer an opt-out for new UI experience

Hello, Please, can Spotify consider offering an opt-out to the new desktop UX experience. It is extremely triggering/overstimulating for many and is a change to a decade-long UX experience that many had become comfortable with. It also presents diffi...

Casual Listener

Hello,   Please, can Spotify consider offering an opt-out to the new desktop UX experience. It is extremely triggering/overstimulating for many and is a change to a decade-long UX experience t...

chairman-mao

Regular

1247 Views

6 replies

9 likes

  • 1247 Views
  • 6 replies
  • 9 likes

Superuser Contribution [Desktop][Other] Lyrics desktop presentation

The lyrics on the mobile is great, can we replicate the behavior on the desktop?The things that bother me in the desktop are:- Unsynced songs lyrics;- The horizontal position of the line changing; ## Unsynced songs lyrics; In the first "problem" we c...

Casual Listener

The lyrics on the mobile is great, can we replicate the behavior on the desktop? The things that bother me in the desktop are: - Unsynced songs lyrics; - The horizontal position of the line ch...

Novy

Moderator

2167 Views

3 replies

2 likes

Desktop
Other
  • 2167 Views
  • 3 replies
  • 2 likes

Superuser Contribution Local files and top tracks, etc.

My Question or IssueI was wondering if local files were counted towards listening time or appear on any other features such as 'Top tracks this month' which you can check on your profile.

Visitor

My Question or Issue I was wondering if local files were counted towards listening time or appear on any other features such as 'Top tracks this month' which you can check on your profile.

Novy

Moderator

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

[Desktop] Modify "don't like a composer" to actually have an effect.

Make sure that when a user clicks "I don't like Maurice Ravel" (or any other composer) that you stop giving 3 pieces by Ravel in every Radar and Weekly release from then on. The button doesn't work, and never has for the months I have been a Premium ...

Casual Listener

Make sure that when a user clicks "I don't like Maurice Ravel" (or any other composer) that you stop giving 3 pieces by Ravel in every Radar and Weekly release from then on. The button doesn't work, ...

344 Views

0 replies

1 likes

Desktop
  • 344 Views
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Superuser Contribution Volume slider won't slide with touch

PlanPremiumCountryNorwayDeviceAsus zenbook flip 14Operating SystemWindows 10My Question or IssueSince the big desktop redesign in March the volume slider in the lower right corner won't slide anymore when trying to slide it using the touchscreen on m...

Regular

Plan Premium Country Norway Device Asus zenbook flip 14 Operating System Windows 10 My Question or Issue Since the big desktop redesign in March the volume slider in the lower right corner w...

DanChiper

Newbie

772 Views

4 replies

0 likes

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UX - add a way to add shortcut to left menu + song list on artist page

PlanPremiumCountryFrance DeviceWindows store appOperating SystemWindows 10 latest update My Question or IssueSince the new UI there are missing shortcut, in my case the "made for you" page was really useful. To solve this I propose to add way to add ...

Casual Listener

Plan Premium Country France   Device Windows store app Operating System Windows 10 latest update   My Question or Issue Since the new UI there are missing shortcut, in my case th...

Billy-J

Spotify Star

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution No songs on artist page. Incorrect name of the artist?

PlanPremiumOperating SystemWindows 10 My Question or IssueSome artists are incorrectly displayed on the desktop version, when you go to the artist page there are no songs.I did a clean reinstall of Spotify. I installed the latest version from the Win...

Regular

Plan Premium Operating System Windows 10   My Question or Issue Some artists are incorrectly displayed on the desktop version, when you go to the artist page there are no songs. I did a c...

Novy

Moderator

915 Views

12 replies

0 likes

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Solved!!Superuser Contribution Spotify is not working properly with Discord

PlanFreeCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueSo recently my Spotify application has not been working properly with my discord application. Songs that I am listening to on the Spotify app does not show up on my disc...

Regular

Plan Free Country Canada Device Desktop Operating System Windows 10   My Question or Issue So recently my Spotify application has not been working properly with my discord application....

cloud3214

Casual Listener

35056 Views

39 replies

0 likes

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  • 39 replies
  • 0 likes

[Desktop] Spotify keep on comes out something went wrong please reload page when opening the app

After installed, I cannot used the application and keeps on popped out something went wring which causes I could not use the application. Hopefully the team can help me out soon.

Visitor

After installed, I cannot used the application and keeps on popped out something went wring which causes I could not use the application. Hopefully the team can help me out soon.

292 Views

0 replies

1 likes

Desktop
Other
  • 292 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Shuffle seems very predictable

PlanPremiumCountryThe NetherlandsMy Question or IssueIt seems as if shuffle always creates a similar playlist, regardless of whether I turn it on after starting the playlist or not. For example, I listen to the Spotify playlist "Werkdag FM" often and...

Casual Listener

Plan Premium Country The Netherlands My Question or Issue It seems as if shuffle always creates a similar playlist, regardless of whether I turn it on after starting the playlist or not. For exa...

Mihail

Spotify Legend

1392 Views

3 replies

1 likes

  • 1392 Views
  • 3 replies
  • 1 likes