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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2263 Views

0 replies

4 likes

  • 2263 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153355 Views

83 replies

27 likes

  • 153355 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

143601 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11394 Views

1 replies

6 likes

  • 11394 Views
  • 1 replies
  • 6 likes

Superuser Contribution [Desktop] Feedback on new UI on desktop client

Since the last update, the "Recently played" section seems to be gone in the desktop client. Since this was the feature I was using the most, I really have a hard time using your software now. It makes using spotify uncomfortable. If this change not ...

Visitor

Since the last update, the "Recently played" section seems to be gone in the desktop client.   Since this was the feature I was using the most, I really have a hard time using your software no...

Mihail

Spotify Legend

449 Views

1 replies

5 likes

Desktop
  • 449 Views
  • 1 replies
  • 5 likes

Superuser Contribution Error in aplication

PlanPremiumCountryRomania DeviceDell Optiplex 990Operating System Windows 10 My Question or IssueHello! Why do I get this error when I log on the app?So does the browser.I've tried reinstaling the app, erasing old data without any results.The phone's...

Regular

Plan Premium Country Romania  Device Dell Optiplex 990 Operating System Windows 10   My Question or Issue Hello! Why do I get this error when I log on the app? So does the brows...

Ivan

Spotify Legend

977 Views

9 replies

0 likes

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  • 9 replies
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Superuser Contribution New version. Sort by date.

PlanPremiumCountryRussiaDeviceDekstopOperating SystemWindows 10 My Question or IssueHello. Previously, in the old version on a personal computer, it was possible to sort by date, as it is now, but after the update it became inconvenient to sort the m...

Newbie

Plan Premium Country Russia Device Dekstop Operating System Windows 10   My Question or Issue Hello. Previously, in the old version on a personal computer, it was possible ...

Novy

Moderator

587 Views

1 replies

0 likes

1
  • 587 Views
  • 1 replies
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Superuser Contribution Local files unavailable after reinstall

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueEverytime I reinstall Spotify, about 50% of the local files I've added to some playlists become unavailable (grayed out) for no reason. The files haven't changed name or location....

Newbie

Plan Premium Country Canada Operating System Windows 10   My Question or Issue Everytime I reinstall Spotify, about 50% of the local files I've added to some playlists become unavailable...

Eni

Moderator

420 Views

1 replies

0 likes

  • 420 Views
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Solved!!Superuser Contribution New design doesn't size properly

DeviceASUS Transformer T101Operating SystemWindows 10 My Question or IssueMy laptop has a pretty small screen (10.1 inch , 1280x800 resolution) and the new update made it so that it cannot even fullscreen properly (see picture, lower half). There is ...

Casual Listener

Device ASUS Transformer T101 Operating System Windows 10   My Question or Issue My laptop has a pretty small screen (10.1 inch , 1280x800 resolution) and the new update made it so that it ...

CarlosE

Spotify Legend

814 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution [Desktop][Friend Feed] UI issue: Friends list on right covering the scroll bar

title says it all, I'm probably not the only one to notice. Trying to scroll through anything is a nightmare now, thanks to the friends list popping up over the scroll bar on the right. Please fix this. Also, if I'm paying for premium, why am I seein...

Visitor

title says it all, I'm probably not the only one to notice. Trying to scroll through anything is a nightmare now, thanks to the friends list popping up over the scroll bar on the right. Please fix th...

Mihail

Spotify Legend

385 Views

1 replies

1 likes

Desktop
Friend Feed
  • 385 Views
  • 1 replies
  • 1 likes

Superuser Contribution Recently Played section doesn't have a "See All" option

PlanPremiumCountryFinlandDeviceDell 5410Operating SystemWindows 10 My Question or IssueThrough the last two updates, the "See All" option has disappeared from the Recently Played section. It's only on my PC and still shows on my iPhone.

Regular

Plan Premium Country Finland Device Dell 5410 Operating System Windows 10   My Question or Issue Through the last two updates, the "See All" option has disappeared from the Recently Pl...

Alex

Spotify Legend

1716 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Solved!!Superuser Contribution How can I display songs that are not available?

PlanPremiumCountryGermanyDeviceNotebookOperating SystemWindows 8.1 My Question or Issue Hello, it was or maybe still is possible on Spotify to display songs in a playlist that are (currently) not available. These songs are grayed out and are not disp...

Gig Goer

Plan Premium Country Germany Device Notebook Operating System Windows 8.1   My Question or Issue   Hello,   it was or maybe still is possible on Spotify to display songs i...

Eni

Moderator

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

[Desktop] Cannot opent open spotify

Hi, I created an empty playlist. Then (i think) i tried to queue it while listening and my spotify crashed. Now if I try to open spotify, spotify keeps saying (in vietnamese, because my UI is in vietnamese) " Something went wrongTry reloading the pag...

Casual Listener

Hi,   I created an empty playlist. Then (i think) i tried to queue it while listening and my spotify crashed. Now if I try to open spotify, spotify keeps saying (in vietnamese, because my UI i...

sakube

Casual Listener

532 Views

1 replies

0 likes

App & Features
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Superuser Contribution Music stop playing after 10 seconds

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMusic stop after playing for a few seconds. I’ve have tried restarting the application, logging ou...

Newbie

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Music stop a...

Jeremy

Spotify Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

High ram usage

Why spotify app uses 700-800 MB of ram ? Is that ok? If thats ok may be I should buy a separate computer just for spotify so I can work comfortably

Visitor

Why spotify app uses 700-800 MB of ram ? Is that ok? If thats ok may be I should buy a separate computer just for spotify so I can work comfortably

RockerRoller

Newbie

6744 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

Superuser Contribution Local files always dissapear

PlanPremiumCountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows My Question or IssueYesterday I deleted Spotify, and made a new installation, because the local files di...

Regular

Plan Premium Country Germany   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows   My Question or I...

Jeremy

Spotify Legend

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recommended songs based on playlist missing

PlanFreeCountryTurkeyDeviceLenovo G710 LaptopOperating SystemWindows 10My Question or IssueThe recommended songs bar at the bottom of my playlist has disappeared, but is still present on all my other playlists. I uninstalled & re-installed the app on...

Newbie

Plan Free Country Turkey Device Lenovo G710 Laptop Operating System Windows 10 My Question or Issue The recommended songs bar at the bottom of my playlist has disappeared, but is still prese...

Novy

Moderator

635 Views

3 replies

0 likes

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Superuser Contribution Changes to UI needed immediately

Please make the following modifications to the UI for Windows. Give us the ability to turn off album art for each song in playlist Give us the ability to have a separate artist column rather than include artist info under song titlePlanFree/PremiumCo...

Regular

Please make the following modifications to the UI for Windows. Give us the ability to turn off album art for each song in playlist   Give us the ability to have a separate artist column rather...

Mario

Spotify Legend

386 Views

1 replies

0 likes

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  • 0 likes

Superuser Contribution Last item of context action menu playlist list is hidden when opened from current track on bottom

PlanPremiumCountryUnited States DevicePC, fully maximized (non-fullscreen) window on 1080p display Operating SystemWindows 10 My Question or IssueWhen I right click the current track at the bottom left of the Spotify Desktop interface and attempt to ...

Visitor

Plan Premium Country United States   Device PC, fully maximized (non-fullscreen) window on 1080p display   Operating System Windows 10   My Question or Issue When I right c...

Ver

Spotify Legend

331 Views

1 replies

1 likes

  • 331 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Desktop][Podcasts] Make offline listening of podcasts run smoother

Sometimes I will save podcasts onto my laptop so I can listen to them while not being connected to WiFi, but I have not been able to start any podcast while in offline mode. I can start listening to my podcasts in online mode then switch to offline a...

Visitor

Sometimes I will save podcasts onto my laptop so I can listen to them while not being connected to WiFi, but I have not been able to start any podcast while in offline mode. I can start listening to ...

CarlosE

Spotify Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution User's public profile only show 6 public playlists if it has exactly 7 (one goes missing)

PlanPremiumCountrySpainDeviceDesktopOperating SystemWindows 10 My Question or IssueThis is a bug report regarding the latest desktop version (1.1.58.820.g2ae50076-a). If you have exactly 7 public playlists the "SEE ALL" button is missing in the user'...

Newbie

Plan Premium Country Spain Device Desktop Operating System Windows 10   My Question or Issue This is a bug report regarding the latest desktop version (1.1.58.820.g2ae50076-a). If...

aleypandros

Casual Listener

4307 Views

8 replies

0 likes

Public Playlists
  • 4307 Views
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Superuser Contribution Can't move, rename or delete Windows folders while Spotify is running

PlanPremiumCountryArgentinaDeviceDell NotebookOperating SystemWindows 10 I use Spotify on my Notebook, and since the last update, I can't rename, move or delete Windows folders while Spotify is running. I mean, not Spotify folders but Windows folders...

Regular

Plan Premium Country Argentina Device Dell Notebook Operating System Windows 10   I use Spotify on my Notebook, and since the last update, I can't rename, move or delete Windows folders...

Alex

Spotify Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution A Huge Problem With Blurry Album Art After New Desktop Update

Plan Premium Country United States Device Desktop PC Operating System Windows 10 My Question or Issue I have noticed one striking issue that has been bothering me ever since the desktop redesign rolled out. The first big issue is that all the album a...

Regular

  Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue   I have noticed one striking issue that has been both...

MattSuda

Spotify Star

4538 Views

14 replies

13 likes

  • 4538 Views
  • 14 replies
  • 13 likes

Superuser Contribution Weird lyrics placement

CountryBrazilDevice(Spotify Desktop App)Operating System(Windows 10) My Question or IssueHello! As you can see in the image below, sometimes the lyrics for the song I'm listening to starts showing in the bottom of the screen, cutting the latter parts...

Regular

Country Brazil Device (Spotify Desktop App) Operating System (Windows 10)   My Question or Issue Hello! As you can see in the image below, sometimes the lyrics for the song I'm listening...

Alex

Spotify Legend

1133 Views

3 replies

0 likes

  • 1133 Views
  • 3 replies
  • 0 likes