Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81680 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
779556 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18971 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryHong KongOperating SystemWindow 11 My Question or IssueI've tried reinstalling the app,allow access through firewall,basically all methods mentioned in previous cases but my Spotify still appeared blank when I open it.
Plan Premium Country Hong Kong Operating System Window 11 My Question or Issue I've tried reinstalling the app,allow access through firewall,basically all methods mentioned in ...
Spotify Legend
954 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceLenovo Y50-70Operating SystemWindows 10 My Question or IssueNot all liked song from an artist shows up in the liked song playlist
Plan Premium Country Canada Device Lenovo Y50-70 Operating System Windows 10 My Question or Issue Not all liked song from an artist shows up in the liked song playlist
Spotify Legend
653 Views
3 replies
1 likes
PlanFreeCountryUSADeviceEvoo Gaming LP5 LaptopOperating SystemWindows 10, Version 10.0.19043, Build 19043 My Question or IssueThis is an issue that has only appeared recently. When playing Spotify through the Windows desktop program, the Discord pres...
Plan Free Country USA Device Evoo Gaming LP5 Laptop Operating System Windows 10, Version 10.0.19043, Build 19043 My Question or Issue This is an issue that has only appeared recently...
Music Fan
1185 Views
4 replies
2 likes
PlanPremium CountryTurkey Operating SystemWindows 10 My Question or Issue:Hello music lovers! I have a problem on my desktop app for 2-3 weeks. I am using Spotify usually on my desktop and lately i've realized that friends activities show totally the...
Plan Premium Country Turkey Operating System Windows 10 My Question or Issue: Hello music lovers! I have a problem on my desktop app for 2-3 weeks. I am...
Spotify Legend
2665 Views
4 replies
3 likes
Hello. A few days ago this was working fine, but something happened. When using the web player (regardless of the web browser you use), entering the "Recommended for today" tab (or some similar tab) accesses correctly, but when you refresh the tab a ...
Hello. A few days ago this was working fine, but something happened. When using the web player (regardless of the web browser you use), entering the "Recommended for today" tab (or ...
394 Views
0 replies
0 likes
PlanPremiumCountryUKDevicePCOperating SystemWindows 7 My Question or IssueSteps:1. Single click a song somewhere in the middle of a playlist to select it.2. Hold shift+click to click another song near the selected song (Can be above or below, doesn't...
Plan Premium Country UK Device PC Operating System Windows 7 My Question or Issue Steps: 1. Single click a song somewhere in the middle of a playlist to select it. 2. Hold shift+cl...
Music Fan
990 Views
6 replies
0 likes
I've tried uninstalling it and reinstalling it. I don't have a clue what to do anymore, it's so annoying, having to use the scroller. Spotify has had many problems with this exact thing, and I tried submitting a post, but something unfortunately went...
I've tried uninstalling it and reinstalling it. I don't have a clue what to do anymore, it's so annoying, having to use the scroller. Spotify has had many problems with this exact thing, and I tried ...
Spotify Legend
6832 Views
28 replies
0 likes
Hello, I have 5 playlists (named Playlist 1, 2, 3, etcc..) and I am looking to see if it is possible that as soon as Playlist 1 is complete- Playlist 2 starts. Is this possible?
Hello, I have 5 playlists (named Playlist 1, 2, 3, etcc..) and I am looking to see if it is possible that as soon as Playlist 1 is complete- Playlist 2 starts. Is this possible?
Spotify Legend
9366 Views
5 replies
1 likes
PlanPremiumCountryusaDevicecomputerOperating Systemwindows? My Question or Issuemy suggested artists have not updated in about a week. can i get that stated again? thanks for the help
Plan Premium Country usa Device computer Operating System windows? My Question or Issue my suggested artists have not updated in about a week. can i get that stated again? thanks for...
Music Fan
3183 Views
25 replies
0 likes
PlanFree/PremiumCountrySlovakiaDevicesamsung A21s/custom pcOperating System Android/Windows 10 My Question or IssueHiI wanted to buy premium so i bought individual plan with one month free and its been over 24h and its still saying i have ,,free plan...
Plan Free/Premium Country Slovakia Device samsung A21s/custom pc Operating System Android/Windows 10 My Question or Issue Hi I wanted to buy premium so i bought indivi...
Moderator
792 Views
3 replies
0 likes
Hi there,since the recent update I can no longer navigate playlists with the keyboard keys Up, Down, Page Up, or Page Down. It is quite a nuisance to use the touchpad and the scroll bar for large playlist. Another issue: rearranging a playlist by dra...
Hi there, since the recent update I can no longer navigate playlists with the keyboard keys Up, Down, Page Up, or Page Down. It is quite a nuisance to use the touchpad and the scroll bar for large p...
Spotify Legend
3326 Views
18 replies
0 likes
PlanPremiumCountryUSDeviceDell XPSOperating SystemWindows 10 My Question or IssueThe local files aren't working. The names, artist name, album name etc. are all greyed out in my playlists. The songs were able to play for a good while after I added th...
Plan Premium Country US Device Dell XPS Operating System Windows 10 My Question or Issue The local files aren't working. The names, artist name, album name etc. are all greyed out in...
Regular
1787 Views
2 replies
0 likes
A few minute ago, I unplugged my headphones from my PC by accident. I plugged them back in, but now no music will play. I keep clicking play/double-clicking playlists but nothing happens. I've tried restarting Spotify and using Task Manager to end th...
A few minute ago, I unplugged my headphones from my PC by accident. I plugged them back in, but now no music will play. I keep clicking play/double-clicking playlists but nothing happens. I've tried ...
Newbie
1860 Views
4 replies
0 likes
Looked around and didn't see keyboard page up or page down support for the desktop Spotify app. Adding support for these will allow the user to navigate pages with the keyboard instead of only with the mouse. Arrow up and arrow down, page up page dow...
Looked around and didn't see keyboard page up or page down support for the desktop Spotify app. Adding support for these will allow the user to navigate pages with the keyboard instead of only with t...
Moderator
639 Views
1 replies
0 likes
Any other suggestions for resolving this issue? I'm in the US and am experiencing the same problem stated above - song won't play or continual skipping of songs occurs, and application closing down when clicking the Play button. I have restarted comp...
Any other suggestions for resolving this issue? I'm in the US and am experiencing the same problem stated above - song won't play or continual skipping of songs occurs, and application closing ...
Spotify Legend
761 Views
1 replies
0 likes
I can't hear any song using windows desktop appI've already reinstalled the app and I still can't hear it.I've tried to play different songs but none of them work. Plan PremiumCountry BrazilDevice Notebook AcerOperating System Windows 10 I realized t...
I can't hear any song using windows desktop app I've already reinstalled the app and I still can't hear it. I've tried to play different songs but none of them work. Plan Premium Cou...
Moderator
560 Views
1 replies
0 likes
Premium PlanCountry USADeviceWindows: laptopOperating System: Windows 10 My Question: How to completely clear all songs in the queue using the desktop app in Windows?Thanks
Premium Plan Country USA DeviceWindows: laptop Operating System: Windows 10 My Question: How to completely clear all songs in the queue using the...
Spotify Legend
816 Views
1 replies
0 likes
Hello, Are there any log4j security vulnerabilities in Spotify or an official statement from them. I would be keen to know ASAP. Kind Regards, Me
Hello, Are there any log4j security vulnerabilities in Spotify or an official statement from them. I would be keen to know ASAP. Kind Regards, Me
Not applicable
2664 Views
2 replies
5 likes
PlanPremiumCountryUnited StatesDeviceDell Desktop PCOperating SystemWindows 10 My Question or IssueSong playback syncs between all my devices rather well, among my phone, Macbook, Dell laptop... but not my Dell Desktop with the Spotify app. For this ...
Plan Premium Country United States Device Dell Desktop PC Operating System Windows 10 My Question or Issue Song playback syncs between all my devices rather well, among my phone, Mac...
Spotify Legend
2951 Views
5 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceASUS LaptopOperating SystemWindows 10 My Question or IssueHave been using Spotify desktop app for quite a while with no issue. Recently, I have reinstalled Windows 10 on my laptop for better performance. After re...
Plan Premium Country United Kingdom Device ASUS Laptop Operating System Windows 10 My Question or Issue Have been using Spotify desktop app for quite a while with no issue. Recently,...
Visitor
3374 Views
8 replies
1 likes
