Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
54272 Views
77 replies
27 likes

54272 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
Nothanksman1
Visitor
79176 Views
272 replies
21 likes

79176 Views
272 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5558 Views
1 replies
6 likes

5558 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145818 Views
0 replies
26 likes
Mac
Windows

145818 Views
0 replies
26 likes

Solved!!Superuser Contribution Spotify randomly goes silent

PlanPremiumCountryUKDeviceHP Pavilion 15 NotebookOperating SystemWindows 10 My Question or Issue Hi. I'm having a problem with Spotify desktop app randomly going silent during a song. It happened a few months back and again recently, and then again t...

Mattspots1
Casual Listener
Plan Premium Country UK Device HP Pavilion 15 Notebook Operating System Windows 10 My Question or Issue Hi. I'm having a problem with Spotify desktop app random...
2021-09-04 6:20:30 PM
2021-09-06 10:17:51 PM
CarlosE
Moderator
3966 Views
3 replies
0 likes

3966 Views
3 replies
0 likes

Superuser Contribution How do I clear my Shortcuts, Recently Played, and Top Shows

I have some podcasts that are showing up on my home screen when I login and my family sees it which is quite embarrassing. I would like to delete Shortcuts, Recently Played and Top Shows when I close Spotify. Or better yet remove them altogether. It ...

Bertram
Roadie
I have some podcasts that are showing up on my home screen when I login and my family sees it which is quite embarrassing. I would like to delete Shortcuts, Recently Played and Top Shows when I...
2020-10-26 1:21:23 AM
2021-09-06 8:26:16 PM
brentroraback
Visitor
20105 Views
12 replies
48 likes

20105 Views
12 replies
48 likes

Solved!!Superuser Contribution Spotify for Windows 10 Store will lose it playing track If there is a update.

PlanPremiumCountryVietnamDeviceWindows 10 PC latest update (Version 21H1)Operating SystemWindows 10 Version 21H1 My Question or IssueIf Spotify was playing something but then It had to restart for a update available in Windows Store It would lose It'...

Alex_Clare
Regular
Plan Premium Country Vietnam Device Windows 10 PC latest update (Version 21H1) Operating System Windows 10 Version 21H1 My Question or Issue If Spotify was playing something ...
2021-09-03 3:01:45 PM
2021-09-06 8:02:50 PM
CarlosE
Moderator
572 Views
3 replies
1 likes

572 Views
3 replies
1 likes

Superuser Contribution Users Not Showing Up on Friend Activity Feed While Listening to Blend Playlists

PlanPremiumCountryBrazilDeviceGalaxy S20 and a Windows DesktopOperating SystemAndroid 11 and Windows 10 My issue is that If I am listening to a playlist created by the Blend function, only me and the person whom I blended with can see my activities o...

joaobaran
Casual Listener
Plan Premium Country Brazil Device Galaxy S20 and a Windows Desktop Operating System Android 11 and Windows 10 My issue is that If I am listening to a playlist created by the Ble...
2021-09-03 7:07:27 PM
2021-09-06 6:42:54 PM
CarlosE
Moderator
2279 Views
4 replies
1 likes
Blend
blend playlist
Friend Activity
Friend Activity Feed

2279 Views
4 replies
1 likes

Superuser Contribution Get 'Spotify can't play this right now. If you have the file on your computer you can import it'

PlanPremiumCountryUKDeviceDell Inspiron 3585Operating SystemWindows 10 Home 21H1 My Question or IssueStarted getting 'Spotify can't play this right now. If you have the file on your computer you can import it' message for all files yesterday. Works O...

praven68
Casual Listener
Plan Premium Country UK Device Dell Inspiron 3585 Operating System Windows 10 Home 21H1 My Question or Issue Started getting 'Spotify can't play this right now. If you have the ...
2021-09-01 11:50:03 AM
2021-09-06 12:41:19 PM
Ver
Spotify Legend
625 Views
5 replies
1 likes

625 Views
5 replies
1 likes

Superuser Contribution Spotify Desktop queue refresh

I'm in my Queue on Spotify Desktop 1.1.66.580 on W10 and when I skip through a song the queue refreshes. It takes a second for it to happen but my question is why is it doing this? It really shouldn't. The whole queue aside from the now playing goes ...

Ryrynz
Music Fan
I'm in my Queue on Spotify Desktop 1.1.66.580 on W10 and when I skip through a song the queue refreshes. It takes a second for it to happen but my question is why is it doing this? It really shouldn'...
2021-09-05 3:34:37 AM
2021-09-06 9:20:54 AM
Alex
Spotify Legend
321 Views
1 replies
0 likes

321 Views
1 replies
0 likes

Solved!!Superuser Contribution Message to a friend

PlanFreeCountrySlovakiaDeviceDesktop ComputerOperating SystemWindows 10My Question or IssueHello, i wanna write a message to friend, how Can I do it?, I know his nickname, but it probably isn't his name on spotify. Please help me

Andrew119
Newbie
Plan Free Country Slovakia Device Desktop Computer Operating System Windows 10 My Question or Issue Hello, i wanna write a message to friend, how Can I do it?, I know his nickname, but it pr...
2021-09-05 1:10:23 AM
2021-09-06 1:31:44 AM
Eni
Moderator
368 Views
1 replies
0 likes

368 Views
1 replies
0 likes

Superuser Contribution [Desktop][Playlists] Recommendation list refresh bug

Sorry if this is the wrong place to post this. I couldn't find a dedicated bug report page.When I add a song from the recommended list to my playlist, the whole list refreshes. This is annoying as I usually like to go through all the recommendations ...

odonovanmusic
Newbie
Sorry if this is the wrong place to post this. I couldn't find a dedicated bug report page. When I add a song from the recommended list to my playlist, the whole list refreshes. This is annoying as ...
2021-09-05 4:22:06 PM
2021-09-05 7:52:42 PM
CarlosE
Moderator
485 Views
1 replies
1 likes
Desktop
Playlists

485 Views
1 replies
1 likes

Solved!!Superuser Contribution Wired headphones can't play/pause with the buttons

PlanPremiumCountryHKDeviceHPOperating SystemWindows 10 My Question or IssueI have some apple headphones and can't play/pause with the wired headphones, wireless work fine but wired can't play/pause

francesxocp
Newbie
Plan Premium Country HK Device HP Operating System Windows 10 My Question or Issue I have some apple headphones and can't play/pause with the wired headphones, wireless work fine but...
2021-09-03 6:25:29 PM
2021-09-04 10:04:28 PM
Eni
Moderator
1803 Views
1 replies
0 likes

1803 Views
1 replies
0 likes

Superuser Contribution If the computer goes into hibernation, and then exits, ui spotify completely breaks down.

PlanPremiumCountryUkraine/GermanyDeviceMS GS65 Stealth Thin 8RFOperating SystemWindows 10 x64 21H1 My Question or IssueIf the computer goes into hibernation, and then exits, ui spotify completely breaks down.In archive videoscreen mkv with trouble.

Eugeny223
Casual Listener
Plan Premium Country Ukraine/Germany Device MS GS65 Stealth Thin 8RF Operating System Windows 10 x64 21H1 My Question or Issue If the computer goes into hibernation, and then ex...
2021-09-03 1:23:02 PM
2021-09-04 7:42:04 PM
CarlosE
Moderator
304 Views
1 replies
0 likes

304 Views
1 replies
0 likes

Superuser Contribution Show all 'Made for you' Playlists

PlanPremiumCountryUKDevicePCOperating SystemWin10Version1.1.58.820.g2ae50076-a My Question or IssueCurrently in my 'Made for' section on my homepage I seeDaily Mix 1Daily Mix 2Daily Mix 3Daily Mix 6Daily WellnessAnd there seems to be no way of access...

N_M_N
Casual Listener
Plan Premium Country UK Device PC Operating System Win10 Version 1.1.58.820.g2ae50076-a My Question or Issue Currently in my 'Made for' section on my homepage I see Daily Mix 1 D...
2021-05-04 11:01:47 AM
2021-09-04 6:20:10 PM
Eni
Moderator
2141 Views
13 replies
2 likes
Discover Weekly
made for you
Release Radar

2141 Views
13 replies
2 likes

Superuser Contribution Spotify Friend Activity replaced with crummy facebook friend feed over night?

My Question or IssueWas listening to some music last night and closed Spotify, vividly remembering being able to see all my friend's listening activity and the songs they like, which is a very important feature to me, however this morning when I open...

StoopidUser
Casual Listener
My Question or Issue Was listening to some music last night and closed Spotify, vividly remembering being able to see all my friend's listening activity and the songs they like, which is a very impo...
2021-05-08 12:58:13 PM
2021-09-04 12:31:31 PM
Xenia
Moderator
4139 Views
15 replies
11 likes

4139 Views
15 replies
11 likes

Solved!!Superuser Contribution Stuck on Shuffle+Can't Choose Songs When Broadcasting to Echo Dot

PlanUnlimitedCountryUSADeviceDesktop ComputerOperating SystemWindows 10 My Question or Issue This issue showed up when using the Spotify Desktop Client. I was choosing to broadcast to my Echo Dot, and at the conclusion of a song (not the last song on...

kcostell
Casual Listener
Plan Unlimited Country USA Device Desktop Computer Operating System Windows 10 My Question or Issue This issue showed up when using the Spotify Desktop Client. I was ch...
2021-08-30 2:10:28 AM
2021-09-04 11:31:57 AM
Xenia
Moderator
1042 Views
5 replies
0 likes

1042 Views
5 replies
0 likes

Superuser Contribution [Windows] App cannot play at certain Bit Depth and Sample Rate

PlanPremiumCountryUSDevicePersonal Built ComputerOperating SystemWindows 10 My Question or IssueThe desktop app cannot play anything when my output device is set to 32 bit, 384000 Hz or 32 bit, 352800 Hz. I get the error message "Spotify can't play t...

Promethus
Casual Listener
Plan Premium Country US Device Personal Built Computer Operating System Windows 10 My Question or Issue The desktop app cannot play anything when my output device is set to 32 bit, 3...
2021-08-31 12:04:21 AM
2021-09-03 5:16:55 PM
CarlosE
Moderator
671 Views
3 replies
1 likes

671 Views
3 replies
1 likes

Superuser Contribution Podcasts filter

Hi, how can I filter in Desktop app already played podcast and show only new one without clicking on each podcast?

peterkoxxx
Newbie
Hi, how can I filter in Desktop app already played podcast and show only new one without clicking on each podcast?
2019-05-13 1:04:36 PM
2021-09-03 3:29:18 PM
Elena
Moderator
1142 Views
3 replies
0 likes

1142 Views
3 replies
0 likes

I can't see my friends on the right of my screen any more, there is only a facebook login option.

When I log into facebook it just says I have no spotify friends - I do and I have had them for some time. How can I get my spotify back to normal? thank you

BenC4
Casual Listener
When I log into facebook it just says I have no spotify friends - I do and I have had them for some time. How can I get my spotify back to normal? thank you 🙂
2021-09-02 12:08:32 AM
2021-09-03 10:08:23 AM
AdamDamon
Spotify Star
785 Views
3 replies
1 likes

785 Views
3 replies
1 likes

Superuser Contribution [New desktop look] "Connect to Facebook" button only visible in Friend Activity

Plan Free/Premium Country Portugal Operating System Windows 10 My Question or Issue I dont know what happened i just restarted my client and the friends activity got replaced by a button "CONNECT TO FACEBOOK". I tried to reinstall the application but...

ApolQ
Visitor
Plan Free/Premium Country Portugal Operating System Windows 10 My Question or Issue I dont know what happened i just restarted my client and the friends activ...
2021-04-02 11:06:15 PM
2021-09-03 1:39:33 AM
Xenia
Moderator
4398 Views
24 replies
16 likes
Desktop

4398 Views
24 replies
16 likes

Spotify is offline when VirtualBox network adapter is online

Win 10I noticed that the Spotify App complains about not having an internet uplink, that happened several times during the last weeks. After quite a lot of debugging (firewall rules, reinstallation ...) I think I finally found the reason why: I have ...

JohnnyD4
Roadie
Win 10 I noticed that the Spotify App complains about not having an internet uplink, that happened several times during the last weeks. After quite a lot of debugging (firewall rules, reinstallation...
2020-10-20 10:11:49 PM
2021-09-02 9:58:34 PM
MStanbrook
Music Fan
747 Views
2 replies
0 likes

747 Views
2 replies
0 likes

Superuser Contribution Something went wrong .... yet another addition to the myriad of errors with the win 10 desktop app

Everything is up to date. Win 10 desktop. When opening the spotify app a window with the message 'something went wrong, try reloading' comes up. Reloading doesn't work. Using the task manager doesn't work either as one instance of the process with th...

simonztinra
Regular
Everything is up to date. Win 10 desktop. When opening the spotify app a window with the message 'something went wrong, try reloading' comes up. Reloading doesn't work. Using the task manage...
2021-08-23 9:11:47 PM
2021-09-02 2:30:00 PM
Ver
Spotify Legend
706 Views
6 replies
2 likes

706 Views
6 replies
2 likes

Superuser Contribution Can't find local files on PC

PlanPremiumCountryUSADeviceHP 255 G7Operating SystemWindows 10My Question or IssueI downloaded some MP3s online (legally) but no local files show up when I try to add Local Files.

FennecFox95
Casual Listener
Plan Premium Country USA Device HP 255 G7 Operating System Windows 10 My Question or Issue I downloaded some MP3s online (legally) but no local files show up when I try to add Local Files.
2021-08-28 5:50:04 AM
2021-09-02 11:15:16 AM
Alex
Spotify Legend
496 Views
3 replies
0 likes

496 Views
3 replies
0 likes

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