Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
James335
Casual Listener
58526 Views
78 replies
27 likes

58526 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
yesterday
Turle_wave
Casual Listener
81796 Views
276 replies
21 likes

81796 Views
276 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5723 Views
1 replies
6 likes

5723 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146109 Views
0 replies
26 likes
Mac
Windows

146109 Views
0 replies
26 likes

Superuser Contribution [APP CRASH] 3 Dots + Resize - RESOLVED

This is a NON-issue and is being cause by third party software. Please see my own reply below. Plan: Premium/FamilyCountry: AustraliaDevice: Desktop PCOperating System: Microsoft Windows 10 - Home Edition (21H1)Spotify Version: Spotify for Windows 1....

kuro-majutsu
Casual Listener
This is a NON-issue and is being cause by third party software. Please see my own reply below. Plan: Premium/Family Country: Australia Device: Desktop PC Operating ...
2021-09-22 9:29:09 AM
2021-09-23 9:43:23 AM
Alex
Spotify Legend
786 Views
2 replies
0 likes

786 Views
2 replies
0 likes

Sound Quality goes down after 15 seconds in a song

Hello community, I'm using Spotify desktop app in a HP elitebook running Windows 10 at 64 bit.I have Family plan and my settings are set to maximum sound quality. I tried both wifi and land connectivity and my connection is Fiber 300MB.I used the bui...

Afoase
Newbie
Hello community, I'm using Spotify desktop app in a HP elitebook running Windows 10 at 64 bit. I have Family plan and my settings are set to maximum sound quality. I tried both wifi an...
2020-03-13 10:56:12 AM
2021-09-23 8:58:25 AM
Amayy
Spotify Star
864 Views
1 replies
0 likes
Social & Random

864 Views
1 replies
0 likes

Can't Play Current Song Error Message

HP Laptop. Purchased Premium.The song will play for 5-7 seconds, and then will stop. An error message will pop up saying that Spotify "Can't play the current song". Super annoying considering that I am paying for this service and it doesn't work to t...

MSLB6203
Newbie
HP Laptop. Purchased Premium. The song will play for 5-7 seconds, and then will stop. An error message will pop up saying that Spotify "Can't play the current song". Super annoying considering tha...
2021-09-20 12:50:53 AM
2021-09-23 8:42:45 AM
Amayy
Spotify Star
284 Views
1 replies
0 likes

284 Views
1 replies
0 likes

"Song Radio" from app or browser frequently does not work

From Android app, when I click "Go to song radio", it always works. From Chrome on Windows or the Full Spotify Windows app, when I right click a song, and select "Go to song radio", four different things happen: #1 Go to the song radio station (half ...

Kangaroo857
Music Fan
From Android app, when I click "Go to song radio", it always works. From Chrome on Windows or the Full Spotify Windows app, when I right click a song, and select "Go to song radio", ...
2021-09-22 7:52:06 PM
2021-09-22 9:36:19 PM
Kangaroo857
Music Fan
275 Views
1 replies
0 likes

275 Views
1 replies
0 likes

Superuser Contribution Top Result Doesn't Show Song

PlanFreeCountryAustraliaDeviceLenovo Ideapad 3 Slim 14"Operating SystemWindows 10 Spotify AppMy Question or IssueThis has been bugging me for a while now. Whenever I go to search for a song the top result shows either the Artist, Playlist or Album an...

Keiz3r
Newbie
Plan Free Country Australia Device Lenovo Ideapad 3 Slim 14" Operating System Windows 10 Spotify App My Question or Issue This has been bugging me for a while now. Whenever I go to search fo...
2021-09-20 1:09:37 PM
2021-09-22 8:43:00 PM
MafeG
Spotify Legend
745 Views
3 replies
0 likes

745 Views
3 replies
0 likes

Superuser Contribution mass delete playlist, reset account , anything...

PlanPremiumCountryEUDevicePCOperating SystemWindows 10 My Question or IssueI had an issue with software related to a new mouse and keyboard. While I was away from my PC, a bug caused my mouse and keyboard to start creating playlists. I now have more ...

Azarya
Casual Listener
Plan Premium Country EU Device PC Operating System Windows 10 My Question or Issue I had an issue with software related to a new mouse and keyboard. While I was away from my PC, a bu...
2020-01-03 5:36:57 PM
2021-09-22 3:18:29 PM
nguyen35
Casual Listener
4995 Views
10 replies
3 likes

4995 Views
10 replies
3 likes

Solved!!Superuser Contribution "Something went wrong try reloading page"

PlanFree/PremiumCountryUSADevice(Samsung Galaxy 9, Windows 10 PC)Operating System(Android Oreo, Windows 10,etc.) My Question or IssueHaving trouble logging into spotify PC app and webplayer.When I log in on PC app it says something about it being blo...

Guzo2
Casual Listener
Plan Free/Premium Country USA Device (Samsung Galaxy 9, Windows 10 PC) Operating System (Android Oreo, Windows 10,etc.) My Question or Issue Having trouble logging into spotify ...
2021-09-19 3:18:12 AM
2021-09-21 5:07:31 PM
Elena
Moderator
2596 Views
3 replies
0 likes
Account
Login

2596 Views
3 replies
0 likes

Superuser Contribution Why don't any of my public playlists show up when others search for it?

Hi,I have several public playlists who each have 3-6 followers and they have a lot of interaction. But why don't any of them show up when others search for it? I have one magical forest type of playlist with 3 followers, but it doesn't show up in the...

anfe15
Regular
Hi, I have several public playlists who each have 3-6 followers and they have a lot of interaction. But why don't any of them show up when others search for it? I have one magical forest type of p...
2021-09-19 11:07:09 PM
2021-09-21 7:38:38 AM
Jeremy
Spotify Legend
380 Views
1 replies
0 likes

380 Views
1 replies
0 likes

[BUG] Removing song from queue in windows

PlanPremium (probably doesn't matter)CountrySweden DeviceWindows PCOperating SystemWindows 10VersionSpotify for Windows1.1.68.628.geb44bd66 My Question or IssueIf I add the same song to my queue 3 times (or any other number > 2) and right click -> Re...

hankeknutsson
Casual Listener
Plan Premium (probably doesn't matter) Country Sweden Device Windows PC Operating System Windows 10 Version Spotify for Windows 1.1.68.628.geb44bd66 My Question or Issue I...
2021-09-19 7:53:33 PM
2021-09-20 4:46:53 PM
Amayy
Spotify Star
425 Views
1 replies
0 likes
bug
Desktop
Windows

425 Views
1 replies
0 likes

Superuser Contribution Music not avaible

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10My Question or IssueHello I was in my windows and when I tried to hear music it showed up this “This contend is not available” with every song and I can’t hear to anything, I already logged out...

Kirai30
Newbie
Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue Hello I was in my windows and when I tried to hear music it showed up this &n...
2021-09-19 1:25:36 PM
2021-09-20 4:33:08 PM
Elena
Moderator
343 Views
1 replies
0 likes

343 Views
1 replies
0 likes

Superuser Contribution 12th track of 12-track albums not appearing properly

PlanPremiumCountryUnited StatesDeviceOne of PCsOperating SystemWindows 7 Service Pack 1Version of Desktop player (Windows)1.1.64.561.g71bd09eb-a (latest AFAIK) My Question or IssueEvery 12th track of any 12-track album/compilation release either does...

GH1687
Regular
Plan Premium Country United States Device One of PCs Operating System Windows 7 Service Pack 1 Version of Desktop player (Windows) 1.1.64.561.g71bd09eb-a (latest AFAIK) My Question ...
2021-07-31 12:12:09 AM
2021-09-20 12:22:03 PM
GH1687
Regular
2314 Views
23 replies
0 likes

2314 Views
23 replies
0 likes

Solved!!Superuser Contribution Corrupted playlist search

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 Home My Question or IssueHello. I found a strange issue of Windows app. While I try to search through the playlists - after typing keyword I got blank playlist cover arts and I simply cannot ...

shanedeether
Roadie
Plan Premium Country Poland Device PC Operating System Windows 10 Home My Question or Issue Hello. I found a strange issue of Windows app. While I try to search through the playlists...
2021-08-30 1:01:39 AM
2021-09-19 9:46:37 PM
Novy
Moderator
2378 Views
18 replies
3 likes
Search

2378 Views
18 replies
3 likes

Superuser Contribution Dragging local files is broken

PlanPremiumCountryUruguayDevicePCOperating SystemWindows 10 My Question or IssueSpotify just updated to version 1.1.68.628.geb44bd66 The only thing I noticed is that, in the queue list, dragging local files is broken: If I try to drag a local file so...

slug_camargo
Gig Goer
Plan Premium Country Uruguay Device PC Operating System Windows 10 My Question or Issue Spotify just updated to version 1.1.68.628.geb44bd66 The only thing I noticed is that...
2021-09-17 5:51:37 PM
2021-09-19 8:07:06 PM
Novy
Moderator
495 Views
1 replies
1 likes
queue list drag drop local files

495 Views
1 replies
1 likes

Superuser Contribution App is completely broken. Takes forever to load, cannot play music, playlists can’t load.

PlanPremium StudentCountryUSADeviceGaming computer, IntelOperating SystemWindows 10 My Question or Issue I cannot use my desktop app at all.So I’ve pretty much run out of ideas here. My desktop app for Spotify has not been working for the last week. ...

Caddince
Casual Listener
Plan Premium Student Country USA Device Gaming computer, Intel Operating System Windows 10 My Question or Issue I cannot use my desktop app at all. So I’ve pretty ...
2021-09-16 6:28:12 AM
2021-09-19 11:18:56 AM
Alex
Spotify Legend
635 Views
3 replies
0 likes

635 Views
3 replies
0 likes

Superuser Contribution [Desktop][Other] Offline Mode greyed out - Destop App (MS Windows)

I am currently running 1.1.66.580 (but this problem has consistently occurred over the last 6 months and I have just reached end of line with it). I launch Spotify and it will open, but to completely a black screen. No playback tools or any music con...

LJBlondie
Newbie
I am currently running 1.1.66.580 (but this problem has consistently occurred over the last 6 months and I have just reached end of line with it). I launch Spotify and it will open, bu...
2021-08-30 5:46:51 PM
2021-09-18 3:41:09 PM
Amayy
Spotify Star
790 Views
3 replies
1 likes
Desktop
Other

790 Views
3 replies
1 likes

Superuser Contribution Spotify Offline not properly offline

I cannot go offline on my desktop and listen on multiple devices. This works on mobile however, I can have two phones playing spotify if they're both in offline mode. The desktop will not relinquish control of the spotify account even when it's offli...

LeetleBean
Visitor
I cannot go offline on my desktop and listen on multiple devices. This works on mobile however, I can have two phones playing spotify if they're both in offline mode. The desktop will not relinquish ...
2021-08-29 2:25:12 AM
2021-09-17 10:30:54 PM
MafeG
Spotify Legend
360 Views
2 replies
0 likes

360 Views
2 replies
0 likes

Superuser Contribution [Desktop] Task Manager shows Spotify using Very High power

I am running the latest version of Windows 10. I have tried installing Spotify from Spotify.com and the Windows 10 store. Both versions use Very High power, even when no audio is playing. There are games which do not utilize this much power, I'm curi...

jephyb
Casual Listener
I am running the latest version of Windows 10. I have tried installing Spotify from Spotify.com and the Windows 10 store. Both versions use Very High power, even when no audio is playing. There are g...
2021-07-21 5:05:49 PM
2021-09-17 7:55:58 PM
MafeG
Spotify Legend
765 Views
2 replies
0 likes
Desktop

765 Views
2 replies
0 likes

No windows tray icon for Spotify on Windows 21H1

As the title suggests, Spotify is longer longer appearing on the Windows system tray. I also noticed the advanced option for this changed from:"Close button should minimize the Spotify window to tray"to"Close button should minimize the Spotify window...

chemicalbliss
Casual Listener
As the title suggests, Spotify is longer longer appearing on the Windows system tray. I also noticed the advanced option for this changed from: "Close button should minimize the Spotify win...
2021-08-27 8:49:02 PM
2021-09-16 8:20:42 PM
Amayy
Spotify Star
1218 Views
1 replies
0 likes
App & Features

1218 Views
1 replies
0 likes

[Desktop][Other] bug in desktop

I can't hear any playlist in my desktop app.Each time I choose one it plays the first song, and than moves to a different 80's playlist!on web and smartphone it's ok..

21jn4ucs5aws5sc
Visitor
I can't hear any playlist in my desktop app. Each time I choose one it plays the first song, and than moves to a different 80's playlist! on web and smartphone it's ok..
2021-08-03 8:55:49 AM
2021-09-16 8:01:48 PM
Amayy
Spotify Star
331 Views
1 replies
0 likes
Desktop
Other

331 Views
1 replies
0 likes

[Desktop] Spotify tasks continune to run in background after quitting (Windows 10)

I have the latest version of Windows 10 installed. I have tried installing the application from both Spotify.com as well as the Windows Store. I've also disabled as many Settings as I could, (i.e. Social, GPU acceleration, minimizing to taskbar on qu...

jephyb
Casual Listener
I have the latest version of Windows 10 installed. I have tried installing the application from both Spotify.com as well as the Windows Store. I've also disabled as many Settings as I could, (i.e. So...
2021-07-21 5:10:45 PM
2021-09-16 7:52:22 PM
Amayy
Spotify Star
655 Views
1 replies
0 likes
Desktop

655 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts