Announcements

Having trouble seeing your Wrapped stories? To fix this, update the Spotify app to the latest version.

Find more info on our community FAQ.

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136260 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 136260 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52654 Views
  • 0 replies
  • 33 likes
  • Windows
  • 52654 Views
  • 0 replies
  • 33 likes

Superuser Contribution [Desktop] Scroll position bug

PlanPremiumCountryUnited StatesDeviceDell XPS 9365i7-8500Y @ 1.6GHz, 16GB RAM, 512 GB SSD, 13.3" 3200 x 1800 touch displayOperating SystemWindows 10 1809My Question or Issue When pressing the back button at the bottom of the about page to navigate to...

  • Newbie
  • Plan Premium Country United States Device Dell XPS 9365 i7-8500Y @ 1.6GHz, 16GB RAM, 512 GB SSD, 13.3"  3200 x 1800 touch display Operating System Windows 10 1809 My Question or Issue ...
  • Mihail
  • Spotify Legend
  • 288 Views
  • 3 replies
  • 3 likes
  • 288 Views
  • 3 replies
  • 3 likes

Superuser Contribution Slow Windows 10 app.

Hello,My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t load either, nothing at all. This started from nowhere, real...

  • Music Fan
  • Hello, My  Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t l...
  • Peter
  • Spotify Legend
  • 590 Views
  • 6 replies
  • 2 likes
  • 590 Views
  • 6 replies
  • 2 likes

Skips all songs or calls them all unplayable

Premium user. Spotify just skips all songs. If I try to play one, it will skip through to the next in the palylist. If I play just one song it shows the "cannot play this song right now" for all songs. Most likely related to new sound card, since for...

  • Casual Listener
  • Premium user. Spotify just skips all songs. If I try to play one, it will skip through to the next in the palylist. If I play just one song it shows the "cannot play this song right now" for all song...
  • Telemus
  • Casual Listener
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

This page is not available offline! -- How to fix?

I am a Network Administrator, and I'm trying to get the standalone desktop version of Spotify to work on Windows 10. After entering the account information, the app logs in successfully, however, I'm seeing the following error message: No internet co...

Useless_spotify.png
  • Casual Listener
  • I am a Network Administrator, and I'm trying to get the standalone desktop version of Spotify to work on Windows 10.   After entering the account information, the app logs in successfully...
  • DRSDavidSoft
  • Casual Listener
  • 731 Views
  • 3 replies
  • 0 likes
  • 731 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify app will not completely load

HP LaptopWindows 10 I am having an ongoing issue with spotify not loading. it only displays a blank black screen, with three dots in the top left hand corner where i can play music. but nothing displays on the screen. i have to close the app via task...

  • Roadie
  • HP Laptop Windows 10    I am having an ongoing issue with spotify not loading.  it only displays a blank black screen, with three dots in the top left hand corner where i can play m...
  • Alex
  • Moderator
  • 1307 Views
  • 6 replies
  • 3 likes
  • 1307 Views
  • 6 replies
  • 3 likes

Solved!! Change text and interface to make them smaller

I have a small resolution PC. It used to fit so nice with small text and interface of earlier versions of spotify. Now The interface is super big and makes me so unconfortable, dont even have space in the middle with the lateral menus.Is there anyway...

  • Casual Listener
  • I have a small resolution PC. It used to fit so nice with small text and interface of earlier versions of spotify. Now The interface is super big and makes me so unconfortable, dont even have space i...
  • ty4ky
  • Visitor
  • 5220 Views
  • 4 replies
  • 0 likes
  • 5220 Views
  • 4 replies
  • 0 likes

Superuser Contribution Why, when I am on my windows PC, Spotify thinks I am German?

PlanPremiumSouth Africa, CountryLanguage, English. Operating System Windows 10 My Question or IssueWhy, when I am on my windows PC, Spotify thinks I am German?I have to tell Google to "translate to English" But, when I go into my acount details and s...

  • Casual Listener
  • Plan Premium South Africa, Country Language, English.   Operating System  Windows 10   My Question or Issue Why, when I am on my windows PC, Spotify thinks I am German? I hav...
  • Katerina
  • Spotify Legend
  • 252 Views
  • 4 replies
  • 0 likes
  • 252 Views
  • 4 replies
  • 0 likes

Keyboard shortcut - Forward a song

My Question or IssueHello I am trying to create a shortcut to forward songs on Spotify while browsing on Chrome. My computer (XPS17) does not have media keys (except the pause button).Could you help me to create the forward shortcut please?

  • Visitor
  •   My Question or Issue Hello I am trying to create a shortcut to forward songs on Spotify while browsing on Chrome.    My computer (XPS17) does not have media keys (except the paus...
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Superuser Contribution Difference in titles languages between app and browser

Hi, I have an issue where some titles appear on japanese when using the app (desktop & mobile). I'm fairly sure songs metadata are correct as they appear in english when using the browser. Is there a workaround on the app so I can see the english tit...

Lukahn_0-1592464196681.png Lukahn_1-1592464222983.png
  • Visitor
  • Hi,  I have an issue where some titles appear on japanese when using the app (desktop & mobile).   I'm fairly sure songs metadata are correct as they appear in english when u...
  • Mihail
  • Spotify Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Possible to skip Windows online check

PlanPremiumCountry DeviceWindows 10 build 2004 My Question or IssueHi! I am using Spotify on Windows. I have the latest Windows version and it has a very annoying bug that reports offline, even if I'm online. It looks like Spotify is the only app tha...

  • Newbie
  • Plan Premium Country   Device Windows 10 build 2004   My Question or Issue Hi! I am using Spotify on Windows. I have the latest Windows version and it has a very annoying bug that r...
  • 115 Views
  • 0 replies
  • 0 likes
  • 115 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Connect doesnt work on the windows app

PlanFamily PremiumCountryTurkey DeviceMi Mix2S, Monster Tulpar T5 v19.1Operating SystemAndroid 10, Windows 10 My Question or IssueSpotify Connect doesnt work on the windows app but it works with the spotify web player and my tablet. I tried reinstall...

  • Casual Listener
  •   Plan Family Premium Country Turkey   Device Mi Mix2S, Monster Tulpar T5 v19.1 Operating System Android 10, Windows 10   My Question or Issue Spotify Connect doesnt work o...
  • Alex
  • Moderator
  • 331 Views
  • 3 replies
  • 1 likes
  • 331 Views
  • 3 replies
  • 1 likes

Superuser Contribution Multiple selection on Desktop

PlanPremiumCountryFranceDevicePCOperating SystemWindows 10 My Question or Issue Hello, I just got my Facebook profil hacked and can't seem to be able to retreive it (and my email address too), my spotify account was linked to it so I had to recreate ...

  • Casual Listener
  •   Plan Premium Country France Device PC Operating System Windows 10   My Question or Issue   Hello,   I just got my Facebook profil hacked and can't seem to be able ...
  • Ivan
  • Spotify Legend
  • 513 Views
  • 6 replies
  • 5 likes
  • 513 Views
  • 6 replies
  • 5 likes

Superuser Contribution Spotify keeps skipping to the next song

PlanFreeCountryUAEDeviceHP laptopOperating Systemwindows 10 My Question or IssueI opened spotify on my laptop to listen to some songs and I went on to my playlist tried playing it and it starts skipping all the songs one by one after being one second...

  • Casual Listener
  •   Plan Free Country UAE Device HP laptop Operating System windows 10   My Question or Issue I opened spotify on my laptop to listen to some songs and I went on to my playlist tri...
  • Alex
  • Moderator
  • 349 Views
  • 3 replies
  • 1 likes
  • 349 Views
  • 3 replies
  • 1 likes

Superuser Contribution Feed de amigos com problemas, sumiu todos

desapareceu todas as pessoas que sigo ou me seguem do feed de amigos do desktop, a função ta ativada, já reinstalei e nada

  • Visitor
  • desapareceu todas as pessoas que sigo ou me seguem do feed de amigos do desktop, a função ta ativada, já reinstalei e nada 
  • Ver
  • Spotify Legend
  • 462 Views
  • 2 replies
  • 0 likes
  • 462 Views
  • 2 replies
  • 0 likes

The dreaded endless-skip-loop

PlanPremiumCountryRomaniaDevicePersonal DesktopOperating SystemWindows 10 My Question or IssueHello, For a while now I can't seem to use the desktop app anymore. If i hit "play", it just infinitely skips songs and never gives any output. Only happens...

  • Newbie
  • Plan Premium Country Romania Device Personal Desktop Operating System Windows 10   My Question or Issue Hello,   For a while now I can't seem to use the desktop app anymore. If ...
  • 230 Views
  • 0 replies
  • 1 likes
  • 230 Views
  • 0 replies
  • 1 likes

Superuser Contribution Unable to search for a song using Spotify webplayer

PlanPremiumCountry Malaysia Device LaptopOperating System Windows 10 My Question or IssueI cant seem to search a song or artist using webplayer. I have tried refreshing the page a several times, but the problem still exist. May i know how should i re...

  • Casual Listener
  • Plan Premium Country Malaysia   Device Laptop Operating System Windows 10   My Question or Issue I cant seem to search a song or artist using webplayer. I have tried refreshing...
  • Mario
  • Spotify Legend
  • 418 Views
  • 6 replies
  • 2 likes
  • WebPlayer
  • 418 Views
  • 6 replies
  • 2 likes

No songs showing up other than local files.

PlanFreeCountryU.S.DevicePCOperating SystemWindows 10 My Question or IssueI have performed 2 clean reinstalls and made sure I wasn't in offline mode, but I still can't see anything in my playlists, I can see them on mobile and on different computers,...

  • Visitor
  • Plan Free Country U.S. Device PC Operating System Windows 10   My Question or Issue I have performed 2 clean reinstalls and made sure I wasn't in offline mode, but I still can't see an...
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

Taskbar Rewind/Play/Pause/Fast Forward Is Gone

I used to be able to hover over the taskbar icon and quickly rewind/fast forward/pause/play, but this is seemingly gone. Has this been officially deprecated or is this an issue? I've done all the usual troubleshooting (cleared cache/reinstalled/etc.)

  • Music Fan
  • I used to be able to hover over the taskbar icon and quickly rewind/fast forward/pause/play, but this is seemingly gone. Has this been officially deprecated or is this an issue? I've done all the usu...
  • 358 Views
  • 0 replies
  • 3 likes
  • 358 Views
  • 0 replies
  • 3 likes

How in the **bleep** is there STILL no dislike song button?!

PlanPremiumCountry DeviceWindows 10, Web playerOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been very frustrated with your service. PAID service. I keep looking for song dislike button and its never there. Someti...

  • Visitor
  • Plan Premium Country   Device Windows 10, Web player Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have been very frustrated with your ser...
  • cypa
  • Music Fan
  • 245 Views
  • 1 replies
  • 3 likes
  • 245 Views
  • 1 replies
  • 3 likes

Superuser Contribution Playback/skipping error - 'Spotify can't play this right now'

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 Home - 10.0.18362 Build 18362Spotify Version1.1.35.458.g891674f3Audio OutputASUS Xonar DX audio My Question or IssuePlayback/skipping error - 'Spotify can't play this right now' I've been using S...

  • Regular
  • Plan Premium Country UK Device PC Operating System Windows 10 Home - 10.0.18362 Build 18362 Spotify Version 1.1.35.458.g891674f3 Audio Output ASUS Xonar DX audio   My Question or Is...
  • darryngordon
  • Visitor
  • 1333 Views
  • 7 replies
  • 1 likes
  • playback
    skipping
  • 1333 Views
  • 7 replies
  • 1 likes