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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139160 Views
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  • 26 likes
  • Mac
    Windows
  • 139160 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54904 Views
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  • 33 likes
  • Windows
  • 54904 Views
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Superuser Contribution Plugging headphones in while using the desktop app skips the current song or crashes it

PlanFreeCountryUKOperating SystemWindows 10 My Question or IssueFor the last couple of weeks every time I have the Spotify desktop app playing a song and I plug in my headphones, one of 3 things happens (ordered them based on the frequency the bugs h...

  • Casual Listener
  • Plan Free Country UK Operating System Windows 10   My Question or Issue For the last couple of weeks every time I have the Spotify desktop app playing a song and I plug in my headphones,...
  • Ver
  • Spotify Legend
  • 1503 Views
  • 14 replies
  • 2 likes
  • 1503 Views
  • 14 replies
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Superuser Contribution Spotify desktop app keeps crashing

PlanPremiumCountryUnited KingdomDevicePCOperating SystemVersion 20H2 (OS Build 19042.630) My Question or IssueAs soon as I try to play any music desktop app crashes, No warnings or error codes just closes. This is happening on my PC as well as on sur...

  • Visitor
  • Plan Premium Country United Kingdom Device PC Operating System Version 20H2 (OS Build 19042.630)   My Question or Issue As soon as I try to play any music desktop app crashes, No warni...
  • Jeremy
  • Spotify
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
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Superuser Contribution choices to watch video in browser are in bottom right of screen or full screen mode only

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10My Question or IssueI want to watch video in browser, the default is the video playing in the bottom right corner. It is just taking 1/4 of the screen. My only other option seems to be full s...

  • Newbie
  • Plan Premium Country USA Device Laptop Operating System Windows 10 My Question or Issue I want to watch video in browser, the default is the video playing in the bottom right corner. It is...
  • Peter
  • Spotify Legend
  • 358 Views
  • 1 replies
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  • 358 Views
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Solved!!Superuser Contribution search by year and like

PlanPremiumCountryNetherlandsDeviceDesktop (windows) and Android phoneOperating SystemWindows 10 and Android My Question or IssueIs it possible to search by both (production)year and liked songs? I want to add music I already liked to a playlist by p...

  • Newbie
  • Plan Premium Country Netherlands Device Desktop (windows) and Android phone Operating System Windows 10 and Android   My Question or Issue Is it possible to search by both (production)...
  • Mihail
  • Spotify Legend
  • 1335 Views
  • 1 replies
  • 4 likes
  • 1335 Views
  • 1 replies
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Superuser Contribution Website fills RAM when playing

Running the most recent version of Firefox here. I got 8GB of RAM and whenever I try to use open.spotify.com the usage goes almost to 100% from the normal 30%. Pretty sure that's not supposed to happen.

  • Regular
  • Running the most recent version of Firefox here. I got 8GB of RAM and whenever I try to use open.spotify.com the usage goes almost to 100% from the normal 30%. Pretty sure that's not supposed to happ...
  • Mihail
  • Spotify Legend
  • 392 Views
  • 3 replies
  • 4 likes
  • 392 Views
  • 3 replies
  • 4 likes

Cannot read local files with Chinese filename

Cannot read local files with Chinese filename. Files in the same folder with English name are read properly. PlanPremiumCountryHong KongOperating SystemWindows 10

  • Visitor
  • Cannot read local files with Chinese filename. Files in the same folder with English name are read properly.   Plan Premium Country Hong Kong Operating System Windows 10
  • TreyAnastasio
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • local files
  • 280 Views
  • 1 replies
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Solved!!Superuser Contribution BRING BACK ARTIST INFORMATION

On the new version 1.1.46.916.g416cacf1-a I do not see artist information anymore. Please bring it back. It helps, particularly when interested in new music.

  • Casual Listener
  • On the new version 1.1.46.916.g416cacf1-a I do not see artist information anymore.  Please bring it back.  It helps, particularly when interested in new music.
  • Elena
  • Moderator
  • 164 Views
  • 1 replies
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  • 164 Views
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Superuser Contribution How do I make my browser open spotify links in the desktop app?

I've had apple music for many years, but wanted to go back to spotify, as I remembered it having lots of features that I missed at apple music. I have a windows computer with the spotify desktop app installed, connected to my stereo, and meticulously...

  • Visitor
  • I've had apple music for many years, but wanted to go back to spotify, as I remembered it having lots of features that I missed at apple music. I have a windows computer with the spotify desktop app ...
  • Xenia
  • Moderator
  • 2352 Views
  • 3 replies
  • 11 likes
  • 2352 Views
  • 3 replies
  • 11 likes

"Your 2020 Top" Playlist Not Working

PlanPremiumCountryLatviaDeviceAsus VivoBookOperating SystemWindows 10 My Question or IssueWhen playing the Spotify Wrapped 2020 playlist on the desktop app it only plays one song after switching to an entirely different playlist from my library. Repe...

  • Visitor
  • Plan Premium Country Latvia Device Asus VivoBook Operating System Windows 10   My Question or Issue When playing the Spotify Wrapped 2020 playlist on the desktop app it only plays one ...
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  • 167 Views
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Superuser Contribution Not all local files are showing up

Hello.In the past few days, I have been experiencing an issue regarding the local files feature of desktop spotify.While some of the .mp3 files are showing up, a lot of them aren't. Even when I change the folders, the same files show up on spotify, b...

  • Visitor
  • Hello. In the past few days, I have been experiencing an issue regarding the local files feature of desktop spotify. While some of the .mp3 files are showing up, a lot of them aren't. Even when I c...
  • Jeremy
  • Spotify
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

constant installing of the desktop application (missing song titles)

this seems to be related to this subject somehow: https://community.spotify.com/t5/Ongoing-Issues/constant-re-installing/idi-p/1632378 every ''x'' number of days (sometimes weeks), the DT app will pop up an ""installation"" dialog in the middle of th...

  • Gig Goer
  • this seems to be related to this subject somehow:     https://community.spotify.com/t5/Ongoing-Issues/constant-re-installing/idi-p/1632378   every ''x'' number of days (someti...
  • 126 Views
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  • Desktop
  • 126 Views
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Superuser Contribution local files stopped working recently.

so i just recently noticed on my pc that i have 3 local files that are not showing up anymore, they have been working for months with no issues. if i drag them out of their file location and drag them back in they work fine if i restart spotify they ...

  • Casual Listener
  • so i just recently noticed on my pc that i have 3 local files that are not showing up anymore, they have been working for months with no issues. if i drag them out of their file location and drag the...
  • Hakiri
  • Casual Listener
  • 256 Views
  • 2 replies
  • 0 likes
  • 256 Views
  • 2 replies
  • 0 likes

Optimize Desktop Spotify App

After talking with several friends who use Spotify, Premium or not, we all ended up with the same conclusion : it takes forever to load.No kidding, I lauch the desktop app and just end up using my phone because it takes from 3 to 7 minutes just to op...

  • Visitor
  • After talking with several friends who use Spotify, Premium or not, we all ended up with the same conclusion : it takes forever to load. 😥 No kidding, I lauch the desktop app and just end up using...
  • 199 Views
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  • 199 Views
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Whole deceptive thread removed when I got angry about being deceived

There was a long thread here with me describing a bug and being put off again and again and again. Made to jump through countless hoops and told that the bug I was describing was another bug. Then I find out, in the New Desktop Experience, that the f...

  • Roadie
  • There was a long thread here with me describing a bug and being put off again and again and again. Made to jump through countless hoops and told that the bug I was describing was another bug.  ...
  • 125 Views
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  • 3 likes
  • 125 Views
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  • 3 likes

Superuser Contribution Liked albums disappearing

[ I'm from France and im using the spotify premium desktop app on my laptop with windows 10 ] I noticed an annoying bug with liked albums. I searched for it on the forum, and i already tried uninstall and install again. My issue : When i start spotif...

  • Visitor
  • [ I'm from France and im using the spotify premium desktop app on my laptop with windows 10 ]   I noticed an annoying bug with liked albums. I searched for it on the forum, and i already tried...
  • Ver
  • Spotify Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I delete local files from my computer once I’ve added them to my library?

I don’t want to take the chance of losing them. If I remove the files from my computer, will they remain in my liked songs on Spotify? The folder I use for local files is so full now. I need to free up space on my computer.PlanPremium CountryU.S.Devi...

  • Regular
  • I don’t want to take the chance of losing them. If I remove the files from my computer, will they remain in my liked songs on Spotify?  The folder I use for local files is so full now. I need to...
  • Alex
  • Moderator
  • 772 Views
  • 1 replies
  • 0 likes
  • 772 Views
  • 1 replies
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Superuser Contribution "don't like" button has disappeared

PlanFreeCountryRussian federationDevicePCOperating SystemWindows 10 My Question or Issue"don't like" button has disappeared in playlist "Discover Weekly". I already reinstalled the App. What can i do to return this?

  • Casual Listener
  •   Plan Free Country Russian federation Device PC Operating System Windows 10   My Question or Issue "don't like" button has disappeared in playlist " Discover Weekly ". I already...
  • Darkglove
  • Regular
  • 294 Views
  • 3 replies
  • 5 likes
  • 294 Views
  • 3 replies
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Superuser Contribution Spotify messing with Windows 10 Pictures.

Some weeks ago I started having problems opening pictures in Windows 10. The picture program would either not start, or it would just go black. I tried to Google it, but could not find any solutions to it. One day I realised that there were multiple ...

  • Casual Listener
  • Some weeks ago I started having problems opening pictures in Windows 10. The picture program would either not start, or it would just go black. I tried to Google it, but could not find any solutions ...
  • Jeremy
  • Spotify
  • 553 Views
  • 2 replies
  • 0 likes
  • pictures
    Windows 10
  • 553 Views
  • 2 replies
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Solved!!Superuser Contribution [All Platforms][Playlists] sort/filter songs by the artist name

The possibility to sort the songs in a playlist by the artist name is not available anymore. We can now only filter by 'title', 'album' and 'date added'. No 'artist name' filter is available anymore...Please bring it back!

  • Casual Listener
  • The possibility to sort the songs in a playlist by the artist name is not available anymore. We can now only filter by 'title', 'album' and 'date added'. No 'artist name' filter is available anymore....
  • ecorp
  • Visitor
  • 2224 Views
  • 11 replies
  • 8 likes
  • All Platforms
    Playlists
  • 2224 Views
  • 11 replies
  • 8 likes