Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • bas25
  • Visitor
  • 21170 Views
  • 65 replies
  • 23 likes
  • 21170 Views
  • 65 replies
  • 23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cloudsmaker
  • Roadie
  • 56831 Views
  • 246 replies
  • 21 likes
  • 56831 Views
  • 246 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3602 Views
  • 1 replies
  • 6 likes
  • 3602 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143304 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143304 Views
  • 0 replies
  • 26 likes

UX - add a way to add shortcut to left menu + song list on artist page

PlanPremiumCountryFrance DeviceWindows store appOperating SystemWindows 10 latest update My Question or IssueSince the new UI there are missing shortcut, in my case the "made for you" page was really useful. To solve this I propose to add way to add ...

  • Casual Listener
  • Plan Premium Country France   Device Windows store app Operating System Windows 10 latest update   My Question or Issue Since the new UI there are missing shortcut, in my case th...
  • Billy-J
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify won't stay open

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10My Question or IssueHi, Recently I fully factory reset my desktop. After fully resetting my desktop, I re-downloaded Spotify from Google Chrome. After installing Spotify, I realized that afte...

  • Casual Listener
  •   Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue Hi, Recently I fully factory reset my desktop. After fully resetting my desktop, I re-download...
  • CarlosE
  • Moderator
  • 870 Views
  • 10 replies
  • 1 likes
  • 870 Views
  • 10 replies
  • 1 likes

Superuser Contribution How do I sort playlists in the updated Spotify 2020?

PlanFreeCountryUSADeviceDesktopOperating SystemWindows My Question or IssueHow do I sort my playlists in the UPDATED Spotify desktop windows? The sort feature that used to be on top of the playlists are no longer there. I've searched everywhere for t...

  • Visitor
  • Plan Free Country USA Device Desktop Operating System Windows   My Question or Issue How do I sort my playlists in the UPDATED Spotify desktop windows? The sort feature that used to be...
  • jtokes
  • Visitor
  • 10503 Views
  • 33 replies
  • 13 likes
  • 10503 Views
  • 33 replies
  • 13 likes

[Desktop] Spotify keep on comes out something went wrong please reload page when opening the app

After installed, I cannot used the application and keeps on popped out something went wring which causes I could not use the application. Hopefully the team can help me out soon.

  • Visitor
  • After installed, I cannot used the application and keeps on popped out something went wring which causes I could not use the application. Hopefully the team can help me out soon.
  • 157 Views
  • 0 replies
  • 1 likes
  • Desktop
    Other
  • 157 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Web Player not working

PlanFreeCountryEarthDeviceLaptopOperating SystemWindows 10 My Question or IssueMy laptop shut off automatically and Spotify won’t play when I’m on web player. This happens when it automatically turns off. I can’t play anything when it has the green “...

  • Casual Listener
  •   Plan Free Country Earth Device Laptop Operating System Windows 10   My Question or Issue My laptop shut off automatically and Spotify won’t play when I’m on web player. This ha...
  • Mihail
  • Spotify Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subfolder's aren't displayed in tile view

DevicePCOperating SystemWindows 10 Pro My Question or IssueAfter delaying the new UI for about 6 month's now it now forced me to use the new one which on Android device is fine but PC is just terrible.Not being able to scroll through the complete son...

  • Casual Listener
  • Device PC Operating System Windows 10 Pro   My Question or Issue After delaying the new UI for about 6 month's now it now forced me to use the new one which on Android device is fine but P...
  • Alex
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error in aplication

PlanPremiumCountryRomania DeviceDell Optiplex 990Operating System Windows 10 My Question or IssueHello! Why do I get this error when I log on the app?So does the browser.I've tried reinstaling the app, erasing old data without any results.The phone's...

  • Regular
  • Plan Premium Country Romania  Device Dell Optiplex 990 Operating System Windows 10   My Question or Issue Hello! Why do I get this error when I log on the app? So does the brows...
  • Ivan
  • Spotify Legend
  • 671 Views
  • 9 replies
  • 0 likes
  • 671 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Re: Autoplay not working

Tried it... didn't work out.Tried uninstalling and reinstalling... no success too.This only happens on my office PC. Home PC works just fine.

  • Regular
  • Tried it... didn't work out. Tried uninstalling and reinstalling... no success too. This only happens on my office PC. Home PC works just fine.
  • Eni
  • Moderator
  • 1268 Views
  • 11 replies
  • 1 likes
  • 1268 Views
  • 11 replies
  • 1 likes

Superuser Contribution Skipping and immediately jumping into song results in wrong location

PlanPremiumOperating SystemWindows 10Spotify Version1.1.59.712.g54f36e5d-a My IssueI have stumpled upon this bug for some time now and decided to report it since I am able to make this happen every time I try.When I skip a song and press to jump in t...

  • Visitor
  • Plan Premium Operating System Windows 10 Spotify Version 1.1.59.712.g54f36e5d-a   My Issue I have stumpled upon this bug for some time now and decided to report it since I am able to mak...
  • CarlosE
  • Moderator
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played page is not regularly updated

Hello.I don't know, but from today (not after updating) Spotify page 'Recently played) is not updated after playing new album, playlist, ETC.On web browser version this problem doesn't exist.Please, could You look on It?Thank You.Marco Oros(iOS 10, A...

  • Roadie
  • Hello. I don't know, but from today (not after updating) Spotify page 'Recently played) is not updated after playing new album, playlist, ETC. On web browser version this problem doesn't exist. Pl...
  • Novy
  • Moderator
  • 372 Views
  • 2 replies
  • 1 likes
  • 372 Views
  • 2 replies
  • 1 likes

Superuser Contribution Bitrate 160kpbs even with High Quality setting

PlanPremium FamilyCountryItalyDeviceHP laptopOperating SystemWindows 10 Running Spotify Win 10 app from CMD, and using the --show-console switch, I can see in the log that the quality is 160kbps, despite the Streaming Quality is set to "Very High" (s...

  • Regular
  • Plan Premium Family Country Italy Device HP laptop Operating System Windows 10   Running Spotify Win 10 app from CMD, and using the --show-console switch, I can see in the log that the ...
  • AeroZ
  • Composer
  • 1567 Views
  • 16 replies
  • 0 likes
  • 1567 Views
  • 16 replies
  • 0 likes

Superuser Contribution Podcast Shuffle Icon Desktop

PlanPremiumCountryAustralia Operating SystemWindows 10 My Question or IssueIs there an easier way to un-shuffle podcast episodes without having to go into my music, play something, hit the shuffle icon to turn shuffle off, then go back to my podcast ...

lukalunar_0-1621044187838.png
  • Casual Listener
  •   Plan Premium Country Australia   Operating System Windows 10   My Question or Issue Is there an easier way to un-shuffle podcast episodes without having to go into my music...
  • Alex
  • Spotify Legend
  • 603 Views
  • 3 replies
  • 0 likes
  • Icon
    podcast
    shuffle
  • 603 Views
  • 3 replies
  • 0 likes

Superuser Contribution New version. Sort by date.

PlanPremiumCountryRussiaDeviceDekstopOperating SystemWindows 10 My Question or IssueHello. Previously, in the old version on a personal computer, it was possible to sort by date, as it is now, but after the update it became inconvenient to sort the m...

  • Newbie
  • Plan Premium Country Russia Device Dekstop Operating System Windows 10   My Question or Issue Hello. Previously, in the old version on a personal computer, it was possible ...
  • Novy
  • Moderator
  • 397 Views
  • 1 replies
  • 0 likes
  • 1
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files unavailable after reinstall

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueEverytime I reinstall Spotify, about 50% of the local files I've added to some playlists become unavailable (grayed out) for no reason. The files haven't changed name or location....

  • Newbie
  • Plan Premium Country Canada Operating System Windows 10   My Question or Issue Everytime I reinstall Spotify, about 50% of the local files I've added to some playlists become unavailable...
  • Eni
  • Moderator
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bring back playlist duplicate song

PlanPremiumCountryRO DevicePCOperating SystemWindows 10 My Question or IssueI saw a post from 2012 or so about duplicate songs in playlists and I saw that a mechanism was implemented so that a popup would appear if you tried to add a song already in ...

  • Visitor
  • Plan Premium Country RO   Device PC Operating System Windows 10   My Question or Issue I saw a post from 2012 or so about duplicate songs in playlists and I saw that a mecha...
  • kolobcanyon
  • Visitor
  • 2712 Views
  • 10 replies
  • 4 likes
  • 2712 Views
  • 10 replies
  • 4 likes

Solved!!Superuser Contribution How can I display songs that are not available?

PlanPremiumCountryGermanyDeviceNotebookOperating SystemWindows 8.1 My Question or Issue Hello, it was or maybe still is possible on Spotify to display songs in a playlist that are (currently) not available. These songs are grayed out and are not disp...

  • Gig Goer
  • Plan Premium Country Germany Device Notebook Operating System Windows 8.1   My Question or Issue   Hello,   it was or maybe still is possible on Spotify to display songs i...
  • Eni
  • Moderator
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Recently Played not updating correctly

PlanFreeDevicePCOperating SystemWindows 10 My Question or IssueAfter the latest update the Recently Played section no longer updates correctly on the PC version of the app. The section only shows whatever it is that I'm currently listening to plus a ...

  • Regular
  • Plan Free Device PC Operating System Windows 10   My Question or Issue After the latest update the Recently Played section no longer updates correctly on the PC version of the app. The s...
  • radiosttatic
  • Regular
  • 2702 Views
  • 22 replies
  • 3 likes
  • 2702 Views
  • 22 replies
  • 3 likes

Superuser Contribution Changing the local file location breaks the Artists "tab"

PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueIf I change the storage location to a non-default folder, the Artists tab won't load.Changing it back to the default location makes it work as it should.The folder it is changed to wa...

  • Regular
  • Plan Premium   Device PC Operating System Windows 10   My Question or Issue If I change the storage location to a non-default folder, the Artists tab won't load. Changing it back ...
  • Jeremy
  • Spotify Legend
  • 655 Views
  • 9 replies
  • 0 likes
  • Windows 10
    Windows 10 Application
  • 655 Views
  • 9 replies
  • 0 likes

Superuser Contribution Music stop playing after 10 seconds

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMusic stop after playing for a few seconds. I’ve have tried restarting the application, logging ou...

  • Newbie
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Music stop a...
  • Jeremy
  • Spotify Legend
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Last item of context action menu playlist list is hidden when opened from current track on bottom

PlanPremiumCountryUnited States DevicePC, fully maximized (non-fullscreen) window on 1080p display Operating SystemWindows 10 My Question or IssueWhen I right click the current track at the bottom left of the Spotify Desktop interface and attempt to ...

  • Visitor
  • Plan Premium Country United States   Device PC, fully maximized (non-fullscreen) window on 1080p display   Operating System Windows 10   My Question or Issue When I right c...
  • Ver
  • Spotify Legend
  • 210 Views
  • 1 replies
  • 1 likes
  • 210 Views
  • 1 replies
  • 1 likes