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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83779 Views

40 replies

68 likes

  • 83779 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

lunarchuck

Visitor

794520 Views

504 replies

64 likes

  • 794520 Views
  • 504 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23649 Views

25 replies

7 likes

  • 23649 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3051 Views

0 replies

4 likes

  • 3051 Views
  • 0 replies
  • 4 likes

Superuser Contribution Re: Spotify won't play on PC desktop app

Any other suggestions for resolving this issue? I'm in the US and am experiencing the same problem stated above - song won't play or continual skipping of songs occurs, and application closing down when clicking the Play button. I have restarted comp...

Newbie

Any other suggestions for resolving this issue?  I'm in the US and am experiencing the same problem stated above - song won't play or continual skipping of songs occurs, and application closing ...

MafeG

Spotify Legend

768 Views

1 replies

0 likes

  • 768 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't hear any song using windows desktop app (Solved)

I can't hear any song using windows desktop appI've already reinstalled the app and I still can't hear it.I've tried to play different songs but none of them work. Plan PremiumCountry BrazilDevice Notebook AcerOperating System Windows 10 I realized t...

Newbie

I can't hear any song using windows desktop app I've already reinstalled the app and I still can't hear it. I've tried to play different songs but none of them work.   Plan Premium Cou...

Julian

Moderator

564 Views

1 replies

0 likes

solved
  • 564 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to completely clear all songs in the queue using the desktop app in Windows? Thanks

Premium PlanCountry USADeviceWindows: laptopOperating System: Windows 10 My Question: How to completely clear all songs in the queue using the desktop app in Windows?Thanks

Casual Listener

Premium Plan Country USA DeviceWindows: laptop Operating System: Windows 10   My Question:  How to completely clear all songs in the queue using the...

Ver

Spotify Legend

825 Views

1 replies

0 likes

  • 825 Views
  • 1 replies
  • 0 likes

Log4j Security Vulnerabilities

Hello, Are there any log4j security vulnerabilities in Spotify or an official statement from them. I would be keen to know ASAP. Kind Regards, Me

Newbie

Hello,   Are there any log4j security vulnerabilities in Spotify or an official statement from them. I would be keen to know ASAP.   Kind Regards,   Me

user-removed

Not applicable

2670 Views

2 replies

5 likes

log4j
Security
  • 2670 Views
  • 2 replies
  • 5 likes

Superuser Contribution One Windows PC does not want to sync with other devices

PlanPremiumCountryUnited StatesDeviceDell Desktop PCOperating SystemWindows 10 My Question or IssueSong playback syncs between all my devices rather well, among my phone, Macbook, Dell laptop... but not my Dell Desktop with the Spotify app. For this ...

Roadie

Plan Premium Country United States Device Dell Desktop PC Operating System Windows 10   My Question or Issue Song playback syncs between all my devices rather well, among my phone, Mac...

MafeG

Spotify Legend

2960 Views

5 replies

0 likes

  • 2960 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Win10] Blank Screen On Start-up after Windows Reinstall

PlanPremiumCountryUnited KingdomDeviceASUS LaptopOperating SystemWindows 10 My Question or IssueHave been using Spotify desktop app for quite a while with no issue. Recently, I have reinstalled Windows 10 on my laptop for better performance. After re...

Casual Listener

Plan Premium Country United Kingdom Device ASUS Laptop Operating System Windows 10   My Question or Issue Have been using Spotify desktop app for quite a while with no issue. Recently,...

bainesliu

Visitor

3405 Views

8 replies

1 likes

black screen
blank screen
Window
  • 3405 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify playlists not loading

Plan:Premium Operating System:Windows 10 My Question or Issue:None of my spotify palylists will load, I have tried closing the program and reopening, I have also tried running the program as administrator but that also does not resolve the issue. Whe...

Visitor

Plan: Premium   Operating System: Windows 10   My Question or Issue: None of my spotify palylists will load, I have tried closing the program and reopening, I have also tried running...

Alex

Spotify Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with searching podcasts

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.I have encountered a problem, when...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

Alex

Spotify Legend

790 Views

5 replies

0 likes

  • 790 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Black Screen for Spotify Win 10 App

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueMy Spotify app in Win 10 has black screen issue for over 3 months. I tried every methods (listed below). None of it works. I'm really sick of the flawed design of the app.- Uninstalled...

Casual Listener

Plan Premium Device PC Operating System Windows 10   My Question or Issue My Spotify app in Win 10 has black screen issue for over 3 months. I tried every methods (listed below). None of...

yjchyan

Casual Listener

481 Views

2 replies

0 likes

  • 481 Views
  • 2 replies
  • 0 likes

Superuser Contribution Emojis No Longer In Color

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSomewhere between version 1.1.74 and 1.1.76 the emojis became black and white. I have 2 Windows 10 machines with each version and can see the difference. The PC still shows c...

Regular

  Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Somewhere between version 1.1.74 and 1.1.76 the emojis became black and white.  I hav...

MafeG

Spotify Legend

6999 Views

6 replies

3 likes

  • 6999 Views
  • 6 replies
  • 3 likes

Superuser Contribution the app desktop is block with the adblock

PlanFreeCountryFranceDeviceHP Laptop Operating SystemWindows 10 21h2 OS:19044.1466 My Question or IssueWhy the ad is displayed to the middle in the app desktop and Who block the app by the preventing the ad close. When there are the feature for preve...

Composer

Plan Free Country France Device HP Laptop  Operating System Windows 10 21h2 OS:19044.1466   My Question or Issue Why the ad is displayed to the middle in the app desktop and Who b...

Ver

Spotify Legend

1129 Views

3 replies

0 likes

adblock
Desktop
Music
navigate
  • 1129 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Error Code: 18

PlanFreeCountryAustraliaDeviceOmen 15Operating SystemWindows 10 My IssueHello, I've been having this error recently and it is so annoying. I tried to reinstall Spotify from my computer because it was having a problem, however, when I try to reinstall...

Casual Listener

Plan Free Country Australia Device Omen 15 Operating System Windows 10   My Issue Hello, I've been having this error recently and it is so annoying. I tried to reinstall Spotify from m...

bebahan

Newbie

37460 Views

8 replies

0 likes

error code 18
  • 37460 Views
  • 8 replies
  • 0 likes

Superuser Contribution Windows Spotify Quality decreases minimized or in background

Hi all, I'm experiencing a drop in sound quality when the Spotify window is not the one I am actively using--that is, if it is minimized or if I am working in another window (Windows 10, plenty of resources available on task mgr). I tried to disable ...

Newbie

Hi all,   I'm experiencing a drop in sound quality when the Spotify window is not the one I am actively using--that is, if it is minimized or if I am working in another window (Windows 10, ple...

Yordan

Moderator

2485 Views

3 replies

0 likes

  • 2485 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify web/desktop player won't load but it does reproduce music

PlanPremiumCountryArgentinaDeviceWeb Player (all browsers) and Windows Desktop Player My Question or IssueFrom today Spotify desktop and web player won't load, but I can log in. I try to reproduce from my phone by sync and surprisingly web does repro...

Casual Listener

  Plan Premium Country Argentina Device Web Player (all browsers) and Windows Desktop Player   My Question or Issue From today Spotify desktop and web player won't load, but I can ...

Kiril

Moderator

1453 Views

3 replies

0 likes

Desktop
facebok login
Log in errors
Web player issue
Windows
  • 1453 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't clear my entire play queue with one click.

Dear Spotify developers: From reading https://community.spotify.com/t5/Implemented-Ideas/Clear-play-queue/idi-p/11243, I assumed (particularly as a Premium subscriber) that I would be able to clear my entire play queue with one click. However, this c...

Newbie

Dear Spotify developers:     From reading https://community.spotify.com/t5/Implemented-Ideas/Clear-play-queue/idi-p/11243, I assumed (particularly as a Premium subscriber) that I ...

lionbreath

Newbie

659 Views

2 replies

0 likes

  • 659 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bring back the "Add to Queue" Button!

PlanPremiumCountryUSADeviceMSI DesktopOperating SystemWindows 10 My Question or IssueI have always used the add to queue option in the right click menu, and when I checked today, the button was not in the Windows desktop version. The button is not, h...

Newbie

Plan Premium Country USA Device MSI Desktop Operating System Windows 10   My Question or Issue I have always used the add to queue option in the right click menu, and when I checked to...

Alex

Spotify Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Random songs are grayed out in web player

PlanPremiumCountryUnited StatesDeviceDell DesktopOperating SystemWindows 10 My Question or IssueUsing the web player in the Brave Browser (also tried in Firefox) and noticed that some songs are randomly grayed out. I am unable to play them if I try. ...

Roadie

Plan Premium Country United States Device Dell Desktop Operating System Windows 10   My Question or Issue Using the web player in the Brave Browser (also tried in Firefox) and noticed ...

Eni

Moderator

4145 Views

7 replies

3 likes

  • 4145 Views
  • 7 replies
  • 3 likes

Superuser Contribution Black screen after installation for Windows Traditional Chinese (Taiwanese) users

PlanPremiumCountryTaiwanDeviceMicrosoft Store Windows 10 / Binary installer form Official site . Operating SystemWindows 10 20H2 My Question or IssueUsers that using Windows 10 in Traditional Chinese (Taiwanese) will see a black screen after installa...

Casual Listener

Plan Premium Country Taiwan Device Microsoft Store Windows 10 / Binary installer form Official site .   Operating System Windows 10 20H2     My Question or Issue Users that...

MafeG

Spotify Legend

684 Views

4 replies

0 likes

  • 684 Views
  • 4 replies
  • 0 likes

Superuser Contribution unable to block a song

For a few weeks now, everytime an albums I play finishes a song starts playing that i hate. I spoke to spotify support about this, and they confirmed that there is actually no way to block a song. Even though I am a paying user, I have no way to prev...

Visitor

For a few weeks now, everytime an albums I play finishes a song starts playing that i hate. I spoke to spotify support about this, and they confirmed that there is actually no way to block a song. Ev...

user-removed

Not applicable

1083 Views

4 replies

3 likes

  • 1083 Views
  • 4 replies
  • 3 likes

Solved!!Superuser Contribution arkadaşlarımın dinleme aktivitesi görünmüyor

Merhaba, windows 8 laptob üzerinen spotify kullanıyorum. Arkadaş dinleme aktivitesi görünmüyor, arkadaşım açık olduğunu söylüyor ama göremiyorum.Ne yapabilirim?Premıum hesap kullanıyorum.

Visitor

Merhaba, windows 8 laptob üzerinen spotify kullanıyorum. Arkadaş dinleme aktivitesi görünmüyor, arkadaşım açık olduğunu söylüyor ama göremiyorum. Ne yapabilirim? Premıum hesap kullanıyorum.

Eni

Moderator

54925 Views

3 replies

3 likes

dinlemeaktitesi
sorun
Spotify
  • 54925 Views
  • 3 replies
  • 3 likes