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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82578 Views

40 replies

68 likes

  • 82578 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

785024 Views

503 replies

64 likes

  • 785024 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

20687 Views

22 replies

6 likes

  • 20687 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2929 Views

0 replies

4 likes

  • 2929 Views
  • 0 replies
  • 4 likes

Superuser Contribution [Win10] Blank Screen On Start-up after Windows Reinstall

PlanPremiumCountryUnited KingdomDeviceASUS LaptopOperating SystemWindows 10 My Question or IssueHave been using Spotify desktop app for quite a while with no issue. Recently, I have reinstalled Windows 10 on my laptop for better performance. After re...

Casual Listener

Plan Premium Country United Kingdom Device ASUS Laptop Operating System Windows 10   My Question or Issue Have been using Spotify desktop app for quite a while with no issue. Recently,...

bainesliu

Visitor

3383 Views

8 replies

1 likes

black screen
blank screen
Window
  • 3383 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify playlists not loading

Plan:Premium Operating System:Windows 10 My Question or Issue:None of my spotify palylists will load, I have tried closing the program and reopening, I have also tried running the program as administrator but that also does not resolve the issue. Whe...

Visitor

Plan: Premium   Operating System: Windows 10   My Question or Issue: None of my spotify palylists will load, I have tried closing the program and reopening, I have also tried running...

Alex

Spotify Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with searching podcasts

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.I have encountered a problem, when...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

Alex

Spotify Legend

781 Views

5 replies

0 likes

  • 781 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Black Screen for Spotify Win 10 App

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueMy Spotify app in Win 10 has black screen issue for over 3 months. I tried every methods (listed below). None of it works. I'm really sick of the flawed design of the app.- Uninstalled...

Casual Listener

Plan Premium Device PC Operating System Windows 10   My Question or Issue My Spotify app in Win 10 has black screen issue for over 3 months. I tried every methods (listed below). None of...

yjchyan

Casual Listener

478 Views

2 replies

0 likes

  • 478 Views
  • 2 replies
  • 0 likes

Superuser Contribution Emojis No Longer In Color

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSomewhere between version 1.1.74 and 1.1.76 the emojis became black and white. I have 2 Windows 10 machines with each version and can see the difference. The PC still shows c...

Regular

  Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Somewhere between version 1.1.74 and 1.1.76 the emojis became black and white.  I hav...

MafeG

Spotify Legend

6990 Views

6 replies

3 likes

  • 6990 Views
  • 6 replies
  • 3 likes

Superuser Contribution the app desktop is block with the adblock

PlanFreeCountryFranceDeviceHP Laptop Operating SystemWindows 10 21h2 OS:19044.1466 My Question or IssueWhy the ad is displayed to the middle in the app desktop and Who block the app by the preventing the ad close. When there are the feature for preve...

Composer

Plan Free Country France Device HP Laptop  Operating System Windows 10 21h2 OS:19044.1466   My Question or Issue Why the ad is displayed to the middle in the app desktop and Who b...

Ver

Spotify Legend

1121 Views

3 replies

0 likes

adblock
Desktop
Music
navigate
  • 1121 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Error Code: 18

PlanFreeCountryAustraliaDeviceOmen 15Operating SystemWindows 10 My IssueHello, I've been having this error recently and it is so annoying. I tried to reinstall Spotify from my computer because it was having a problem, however, when I try to reinstall...

Casual Listener

Plan Free Country Australia Device Omen 15 Operating System Windows 10   My Issue Hello, I've been having this error recently and it is so annoying. I tried to reinstall Spotify from m...

bebahan

Newbie

37342 Views

8 replies

0 likes

error code 18
  • 37342 Views
  • 8 replies
  • 0 likes

Superuser Contribution Windows Spotify Quality decreases minimized or in background

Hi all, I'm experiencing a drop in sound quality when the Spotify window is not the one I am actively using--that is, if it is minimized or if I am working in another window (Windows 10, plenty of resources available on task mgr). I tried to disable ...

Newbie

Hi all,   I'm experiencing a drop in sound quality when the Spotify window is not the one I am actively using--that is, if it is minimized or if I am working in another window (Windows 10, ple...

Yordan

Moderator

2474 Views

3 replies

0 likes

  • 2474 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify web/desktop player won't load but it does reproduce music

PlanPremiumCountryArgentinaDeviceWeb Player (all browsers) and Windows Desktop Player My Question or IssueFrom today Spotify desktop and web player won't load, but I can log in. I try to reproduce from my phone by sync and surprisingly web does repro...

Casual Listener

  Plan Premium Country Argentina Device Web Player (all browsers) and Windows Desktop Player   My Question or Issue From today Spotify desktop and web player won't load, but I can ...

Kiril

Moderator

1444 Views

3 replies

0 likes

Desktop
facebok login
Log in errors
Web player issue
Windows
  • 1444 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't clear my entire play queue with one click.

Dear Spotify developers: From reading https://community.spotify.com/t5/Implemented-Ideas/Clear-play-queue/idi-p/11243, I assumed (particularly as a Premium subscriber) that I would be able to clear my entire play queue with one click. However, this c...

Newbie

Dear Spotify developers:     From reading https://community.spotify.com/t5/Implemented-Ideas/Clear-play-queue/idi-p/11243, I assumed (particularly as a Premium subscriber) that I ...

lionbreath

Newbie

651 Views

2 replies

0 likes

  • 651 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bring back the "Add to Queue" Button!

PlanPremiumCountryUSADeviceMSI DesktopOperating SystemWindows 10 My Question or IssueI have always used the add to queue option in the right click menu, and when I checked today, the button was not in the Windows desktop version. The button is not, h...

Newbie

Plan Premium Country USA Device MSI Desktop Operating System Windows 10   My Question or Issue I have always used the add to queue option in the right click menu, and when I checked to...

Alex

Spotify Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Random songs are grayed out in web player

PlanPremiumCountryUnited StatesDeviceDell DesktopOperating SystemWindows 10 My Question or IssueUsing the web player in the Brave Browser (also tried in Firefox) and noticed that some songs are randomly grayed out. I am unable to play them if I try. ...

Roadie

Plan Premium Country United States Device Dell Desktop Operating System Windows 10   My Question or Issue Using the web player in the Brave Browser (also tried in Firefox) and noticed ...

Eni

Moderator

4134 Views

7 replies

3 likes

  • 4134 Views
  • 7 replies
  • 3 likes

Superuser Contribution Black screen after installation for Windows Traditional Chinese (Taiwanese) users

PlanPremiumCountryTaiwanDeviceMicrosoft Store Windows 10 / Binary installer form Official site . Operating SystemWindows 10 20H2 My Question or IssueUsers that using Windows 10 in Traditional Chinese (Taiwanese) will see a black screen after installa...

Casual Listener

Plan Premium Country Taiwan Device Microsoft Store Windows 10 / Binary installer form Official site .   Operating System Windows 10 20H2     My Question or Issue Users that...

MafeG

Spotify Legend

680 Views

4 replies

0 likes

  • 680 Views
  • 4 replies
  • 0 likes

Superuser Contribution unable to block a song

For a few weeks now, everytime an albums I play finishes a song starts playing that i hate. I spoke to spotify support about this, and they confirmed that there is actually no way to block a song. Even though I am a paying user, I have no way to prev...

Visitor

For a few weeks now, everytime an albums I play finishes a song starts playing that i hate. I spoke to spotify support about this, and they confirmed that there is actually no way to block a song. Ev...

user-removed

Not applicable

1079 Views

4 replies

3 likes

  • 1079 Views
  • 4 replies
  • 3 likes

Solved!!Superuser Contribution arkadaşlarımın dinleme aktivitesi görünmüyor

Merhaba, windows 8 laptob üzerinen spotify kullanıyorum. Arkadaş dinleme aktivitesi görünmüyor, arkadaşım açık olduğunu söylüyor ama göremiyorum.Ne yapabilirim?Premıum hesap kullanıyorum.

Visitor

Merhaba, windows 8 laptob üzerinen spotify kullanıyorum. Arkadaş dinleme aktivitesi görünmüyor, arkadaşım açık olduğunu söylüyor ama göremiyorum. Ne yapabilirim? Premıum hesap kullanıyorum.

Eni

Moderator

54909 Views

3 replies

3 likes

dinlemeaktitesi
sorun
Spotify
  • 54909 Views
  • 3 replies
  • 3 likes

Superuser Contribution Can't play music on desktop

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueThe desktop app doesn't work anymore for me. Whenever I try to play a song, it just says "Spotify can't play this right now". It works fine to use the webplayer, and they ...

Music Fan

Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue The desktop app doesn't work anymore for me. Whenever I try to play a song, it just says "Spoti...

AnideX

Newbie

6577 Views

19 replies

9 likes

  • 6577 Views
  • 19 replies
  • 9 likes

Solved!!Superuser Contribution Duo Plan with Alexa - PC - Android and Apple Phones

PlanDuo CountryUS DeviceWindows desktops, Iphone, Samsung Galaxy and an Alexa. Operating System(iOS 10, Android Oreo, Windows 10,etc.) I added my husband to Spotify with a Duo account. I typically control Spotify through my laptop and play on Alexa. ...

Music Fan

Plan Duo  Country US  Device Windows desktops, Iphone, Samsung Galaxy and an Alexa.  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I added my husband to...

Eni

Moderator

3142 Views

3 replies

0 likes

  • 3142 Views
  • 3 replies
  • 0 likes

Media keys won't work

PlanPremiumCountryUnited StatesDeviceLaptopOperating SystemWindows 10 My Question or IssueMy medias stopped working, the forward and backward keys still work but the play/pause don't work. I've tried everything, I've changed settings, restarted my la...

Casual Listener

Plan Premium Country United States Device Laptop Operating System Windows 10   My Question or Issue My medias stopped working, the forward and backward keys still work but the play/pau...

Amay

Spotify Star

1219 Views

4 replies

0 likes

  • 1219 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cannot scroll down enough in "add to playlist" after right clicking the song in bottom left.

I often listen to random playlists/radios and sometimes I notice a song I want to add to some of my playlists.So I just right click song name in bottom left --> Add to playlist, then when I'm looking for my playlist I cannot find it even if I scroll ...

Music Fan

I often listen to random playlists/radios and sometimes I notice a song I want to add to some of my playlists. So I just right click song name in bottom left --> Add to playlist, then when I'm ...

Zadak

Regular

2339 Views

10 replies

7 likes

UI
  • 2339 Views
  • 10 replies
  • 7 likes

Superuser Contribution Library Recently Played is Empty on Desktop

PlanPremiumCountryUS Device(Windows 10)Operating System(Windows 10) My Question or Issue Using either downloaded Desktop app or the Windows Store version, my Recently Played (Library link) isn't working for the past week suddenly.I have restarted my ...

Roadie

Plan Premium Country US   Device (Windows 10) Operating System (Windows 10)   My Question or Issue   Using either downloaded Desktop app or the Windows Store version, my Re...

Kiril

Moderator

714 Views

2 replies

1 likes

  • 714 Views
  • 2 replies
  • 1 likes