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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

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  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Using Spotify Desktop app causes my PC to crash with Kernel 41 Error

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueSo, since Spotify update from beginning of the March using Spotify Desktop app causes my PC to crash with Kernel 41 Error. It happens only when I use Spotify, I checked th...

  • Regular
  • Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue So, since Spotify update from beginning of the March using Spotify Desktop app causes my P...
  • Dzemik55
  • Regular
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Error 30

Tengo error numero 30 a la hora de iniciar sesion, ya borre el spotify lo limpie, borre todo lo que tenga que ver con spotify en host y sigue pasandome alguna solucion'

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  • Casual Listener
  • Tengo error numero 30 a la hora de iniciar sesion, ya borre el spotify lo limpie, borre todo lo que tenga que ver  con spotify   en host y sigue pasandome alguna solucion'
  • Strangle
  • Casual Listener
  • 382 Views
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Solved!! Can't Edit Playlist

PlanFreeCountryUSADeviceDell LaptopOperating SystemWindows 10 My Question or IssueSo I created a new playlist and added a bunch of songs. The thing is, for some reason, this playlist does not let me move around songs (I can't drag and drop anything)....

  • Regular
  • Plan Free Country USA Device Dell Laptop Operating System Windows 10   My Question or Issue So I created a new playlist and added a bunch of songs. The thing is, for some reason, this ...
  • Emilia_8
  • Spotify Star
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Superuser Contribution Cannot search, sort or filter

PlanPremiumCountryEuropeDevicePCOperating SystemWindows My Question or IssueHello all, My Spotify has updated and the new interface does not allow me to search, filter or sort songs - basically I have lost all control over my liked songs or my playli...

  • Casual Listener
  • Plan Premium Country Europe Device PC Operating System Windows   My Question or Issue Hello all,  My Spotify has updated and the new interface does not allow me to search, filter...
  • Katerina
  • Spotify Legend
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  • filter
    Sort
    Windows
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Solved!!Superuser Contribution Adding songs to my playlist

Hey! How do I add songs to my playlist, without having to leave my playlist page to go to each artist or band page? On android version of Spotify, I just go to my playlist and it say's add songs, or is this not available on desktop version?

  • Casual Listener
  • Hey!   How do I add songs to my playlist, without having to leave my playlist page to go to each artist or band page? On android version of Spotify, I just go to my playlist and it say's...
  • Linkin_Park98
  • Casual Listener
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Superuser Contribution Se reinicia mi playlist

PlanPremiumCountryMéxicoOperating SystemWindows 10 My Question or IssueHola lo que pasa es que desde hace unos días cuando le doy play a mis canciones guardadas comienza a reproducir y cuando acaba 1 canción la siguiente canción es la ultima que guar...

  • Visitor
  • Plan Premium Country México Operating System Windows 10   My Question or Issue Hola lo que pasa es que desde hace unos días cuando le doy play a mis canciones guardadas comienza a reprod...
  • Jesus1
  • Casual Listener
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Bug: Constant writes for creating download and user directories, cpu usage and unable to close

PlanFreeCountryUKDeviceAsus Republic of GamersOperating SystemWindows 10 My Question or IssueI'm using the windows desktop app. For the last 3 years it has taken a constant 10% of my cpu, even when idle, or the app is closed. Closing the app keeps th...

  • Newbie
  • Plan Free Country UK Device Asus Republic of Gamers Operating System Windows 10   My Question or Issue I'm using the windows desktop app. For the last 3 years it has taken a constant 1...
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Solved!! Can't log in: "A Firewall may be blocking Spotify"

I can't seem to log in to Spotify Desktop app anymore, I keep getting the message "A firewall may be blocking Spotify". What I've tried to solve it: 1. Reinstall Spotify2. Check firewall settings 3. Restart PC4. Checked country settings5. Disabled VP...

  • Casual Listener
  • I can't seem to log in to Spotify Desktop app anymore, I keep getting the message "A firewall may be blocking Spotify". What I've tried to solve it:   1. Reinstall Spotify 2. Check firewall s...
  • BobSlee
  • Casual Listener
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  • firewall
    Log-in
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Superuser Contribution Clicking on album cover not going to the currently selected song when sorting playlist

PlanPremiumCountryNetherlands DeviceLaptopOperating SystemWindows 10 fully updated all drivers, bios, firmwares, etc My Question or IssueWhen you want to go back to the playlist, you can click the album cover of the currently playing song. (bottom le...

  • Regular
  • Plan Premium Country Netherlands   Device Laptop Operating System Windows 10 fully updated all drivers, bios, firmwares, etc   My Question or Issue When you want to go back to ...
  • MajorSquiggles
  • Regular
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Superuser Contribution "Hide this song" not working at all

I'm on the Premium plan. I live in the US. I am on a Windows 10 desktop. This issue is on one of my playlist's radios. After looking this up, other people are saying they are getting an error when they click the button. Mine does absolutely nothing. ...

  • Regular
  • I'm on the Premium plan. I live in the US. I am on a Windows 10 desktop.   This issue is on one of my playlist's radios. After looking this up, other people are saying they are getting an erro...
  • Elena
  • Moderator
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Solved!! Can't open links in Artist's page

Operating System Windows 10/ Desktop App My Question or IssueWhen on any artist's page, when clicking link to Instagram/Twitter etc. nothing happens? No Link gets opened. Same thing when clicking any "Buy" merch button. Is it Spotify? Or my browser m...

  • Casual Listener
  • Operating System  Windows 10/ Desktop App   My Question or Issue When on any artist's page, when clicking link to Instagram/Twitter etc. nothing happens? No Link gets opened. Same thing...
  • OneByBoo
  • Community Legend
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Superuser Contribution Podcasts not play.

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 10 Pro My Question or IssuePodcasts not play. Played before. I tried reinstalling the app. A message said can't reinstall unless uninstall first. Uninstalled using Spotify uninstall follo...

  • Visitor
  • Plan Free/Premium Country USA Device Desktop Operating System Windows 10 Pro   My Question or Issue Podcasts not play. Played before. I tried reinstalling the app. A message said can't...
  • Ivan
  • Spotify Legend
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Finding artists

PlanFreeCountry DeviceanyOperating Systemany My Question or IssueI'm looking for albums from John Zorn. I first search via Google and that gave me several links. However if i open Spotify (desktop and Android) and i search for John Zorn i do not find...

  • Casual Listener
  • Plan Free Country   Device any Operating System any   My Question or Issue I'm looking for albums from John Zorn. I first search via Google and that gave me several links. However...
  • AeroZ
  • Composer
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Spotify keeps crashing when I open it

PlanFreeCountryEnglandDeviceHPOperating SystemWindows 10 My Question or IssueWhenever I try and run Spotify it crashes upon opening. I've ran it as administrator and it still wouldn't open. I reinstalled Spotify, but it did the same thing. What shoul...

  • Casual Listener
  • Plan Free Country England Device HP Operating System Windows 10   My Question or Issue Whenever I try and run Spotify it crashes upon opening. I've ran it as administrator and it still...
  • OneByBoo
  • Community Legend
  • 520 Views
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Spotify app goes into other monitor

Hello, I just noticed that part of the close button of Spotify goes into my other monitor (as seen in the picture below). I don't think this has ever happened to me before, however it bothers me now that there's a tiny sliver of it on there. Is there...

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  • Newbie
  • Hello, I just noticed that part of the close button of Spotify goes into my other monitor (as seen in the picture below). I don't think this has ever happened to me before, however it bothers me now ...
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Cannot Access Local FilesOn Another Device

I am using Spotify Premium in the USA The Devices I am using are an Iphone 6, Macbook Pro (2009), and a Dell Laptop with Windows 10 Pro. My Question or Issue:My local files are on the Macbook Pro and have been successfully uploaded to the spotify app...

  • Newbie
  • I am using Spotify Premium in the USA   The Devices I am using are an Iphone 6, Macbook Pro (2009), and a Dell Laptop with Windows 10 Pro.   My Question or Issue: My local files are on...
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Potential Spotify Malware

PlanFreeCountryUnited StatesDevice(iPhone 5, HP Laptop)Operating System(iOS 10, Windows 10 Home) My Question or IssueI don't know why this happened, but this morning when I opened Spotify my desktop was cluttered with empty folders. 1 folder had some...

  • Casual Listener
  •   Plan Free Country United States Device (iPhone 5, HP Laptop) Operating System (iOS 10, Windows 10 Home)   My Question or Issue I don't know why this happened, but this morning ...
  • MusicBoy12
  • Casual Listener
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Spotify pauses and skips all listed songs

PlanPremiumCountryGreeceDevicePCOperating SystemWindows 7 My Question or IssueSince last night, Spotify stops playing the first song I choose and skips all the rest in the queue. I tried to unistall and reinstall it but the problem is still there.Thi...

  • Casual Listener
  • Plan Premium Country Greece Device PC Operating System Windows 7   My Question or Issue Since last night, Spotify stops playing the first song I choose and skips all the rest in the qu...
  • OneByBoo
  • Community Legend
  • 233 Views
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  • 233 Views
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How do I stop Spotify from accessing my Local Files?

PlanFree CountryUnited Kingdom DeviceLenovo Yoga 2 Operating SystemWindows 10 My question:Hi there, I recently installed Spotify on my Windows desktop PC. I noticed that as part of installation Spotify searched my PC and found my local music files. I...

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  • Newbie
  • Plan Free   Country United Kingdom   Device Lenovo Yoga 2   Operating System Windows 10   My question: Hi there,   I recently installed Spotify on my Windows d...
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  • Desktop
    local files
    PC
    Privacy
    Windows 10
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Superuser Contribution One song always stuck in the top

Plan - PremiumCountry - Israel Device - Windows 10 My Question or IssueWhen I am sorting by date (last that added)i have one song that is in the top of the list that was added 4 years ago

  • Casual Listener
  •   Plan - Premium Country - Israel   Device - Windows 10   My Question or Issue When I am sorting by date (last that added) i have one song that is in the top of the l...
  • Ivan
  • Spotify Legend
  • 220 Views
  • 1 replies
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