Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1729 Views

0 replies

2 likes

  • 1729 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146119 Views

83 replies

27 likes

  • 146119 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131108 Views

294 replies

22 likes

  • 131108 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11000 Views

1 replies

6 likes

  • 11000 Views
  • 1 replies
  • 6 likes

Solved!!Superuser Contribution Searching in my playlist changes my whole queue

PlanPremiumCountrySwedenDeviceDesktopOperating SystemWindows 10 My Question or IssueEver since the new UI came out my queue has been completely **bleep** up. If I search for a song in my playlist, let's say one called "Runner" and I play it, rather t...

Casual Listener

  Plan Premium Country Sweden Device Desktop Operating System Windows 10   My Question or Issue Ever since the new UI came out my queue has been completely **bleep** up. If I sea...

alexandracrtn

Casual Listener

2597 Views

8 replies

1 likes

  • 2597 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify playing the wrong playlist

PlanPremiumCountryUSAOperating System Windows 10 My Question or IssueSpotify keeps playing the wrong playlist when I try to play music. When I click on a playlist I want to listen to it will play the first song correctly but then switch over to an en...

Visitor

Plan Premium Country USA Operating System  Windows 10   My Question or Issue Spotify keeps playing the wrong playlist when I try to play music. When I click on a playlist I want to ...

xuankhor

Visitor

2394 Views

2 replies

1 likes

Music
  • 2394 Views
  • 2 replies
  • 1 likes

Superuser Contribution Home: Couldn't find that page. Oooops something went wrong. No content.

This started happening after the last update simultaneously on both Mac and PC. Android app is still fine.PlanFreeCountryUKDeviceMacBook Pro and Desktop PCOperating SystemOSX Mojava and Windows 10 My Question or IssueThe "Home" page of Spotify says "...

Music Fan

This started happening after the last update simultaneously on both Mac and PC. Android app is still fine. Plan Free Country UK Device MacBook Pro and Desktop PC Operating System OSX Mojava a...

Ver

Spotify Legend

903 Views

2 replies

0 likes

  • 903 Views
  • 2 replies
  • 0 likes

Superuser Contribution Remove from recently played

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince the recent update, it seems the option to remove items from the 'recently played' list ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since t...

gklucas

Casual Listener

5214 Views

8 replies

9 likes

  • 5214 Views
  • 8 replies
  • 9 likes

Superuser Contribution Recently added songs at the top??

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWith the new update there is an option to sort by 'date added', but this puts the playlist go...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue With th...

Novy

Moderator

481 Views

1 replies

3 likes

  • 481 Views
  • 1 replies
  • 3 likes

Local Files showing Blank Names

Referring to closed topic from User "Guydude":https://community.spotify.com/t5/Desktop-Windows/Local-Files-Blank-Names/m-p/1776062 Hello there,I encountered an issue like 2 years ago and got it solved just today. Issue: When using the "Local Files" f...

Visitor

Referring to closed topic from User "Guydude": https://community.spotify.com/t5/Desktop-Windows/Local-Files-Blank-Names/m-p/1776062   Hello there, I encountered an issue like 2 years ago and...

AeroZ

Composer

1074 Views

1 replies

0 likes

Blank
local files
Windows
  • 1074 Views
  • 1 replies
  • 0 likes

Recently Played

PlanPremiumCountryUKDevicePCOperating SystemWin10 My Question or IssueWhere has the "Recently Played" feature gone? Used to be on the left side bar. This was my starting point on the desktop app. Any way to get it back?Thanks!

Newbie

Plan Premium Country UK Device PC Operating System Win10   My Question or Issue Where has the "Recently Played" feature gone? Used to be on the left side bar. This was my starting poin...

AeroZ

Composer

514 Views

1 replies

2 likes

  • 514 Views
  • 1 replies
  • 2 likes

Superuser Contribution [Desktop][Podcasts] Played/Unplayed Filter Missing

PlanPremiumCountryUSADeviceHP LaptopOperating SystemWindows 7 My Question or IssueI'm assuming this is a result of the recent UI update for the Desktop app, but appears that the played/unplayed filter on Podcasts has disappeared.

Newbie

Plan Premium Country USA Device HP Laptop Operating System Windows 7   My Question or Issue I'm assuming this is a result of the recent UI update for the Desktop app, but appears that ...

krispysam

Music Fan

2719 Views

10 replies

24 likes

Podcasts
  • 2719 Views
  • 10 replies
  • 24 likes

Superuser Contribution Can't continue to listen to podcast episode after switch, can't listen to all albums of artist

My Question or Issue:Since the last update when I listen to a Podcast, stop and listen to something else and click the episode again it starts all over again, before the update it would resume the podcast episode where I stopped. Another problem is b...

Regular

My Question or Issue: Since the last update when I listen to a Podcast, stop and listen to something else and click the episode again it starts all over again, before the update it would resume the ...

Metaltop

Regular

3476 Views

13 replies

1 likes

  • 3476 Views
  • 13 replies
  • 1 likes

Superuser Contribution Title bar buttons bogus when moving between different DPI screens

PlanPremium FamilyCountrySwedenDeviceLaptop PCOperating SystemWindows 10 My Question or IssueI have a laptop that I often move between a couple of different external monitors, having different Windows zoom levels (100 %, 125 %) and also the laptop's ...

Regular

  Plan Premium Family Country Sweden Device Laptop PC Operating System Windows 10   My Question or Issue I have a laptop that I often move between a couple of different external ...

Barith

Casual Listener

850 Views

5 replies

1 likes

  • 850 Views
  • 5 replies
  • 1 likes

Superuser Contribution The main page of the application is not loading!

PlanFreeCountryRussiaOperating SystemWindows 10Hello!The main page of the application does not work, I tried to do a clean installation using the local guide, it helped until the first restart of the application.The home page in the web app doesn't w...

Newbie

Plan Free Country Russia Operating System Windows 10 Hello! The main page of the application does not work, I tried to do a clean installation using the local guide, it helped until the firs...

Elena

Moderator

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please restore the ability to copy and paste into specific locations in playlists

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueAs of the latest update to the Spotify desktop client, I am no longer able to use Ctrl+C and Ctrl+V to copy and paste songs into particular locations in playlists. This is an...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue As of the latest update to the Spotify desktop client, I am no longer able to use Ctrl+C and Ctrl+...

CarlosE

Spotify Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Solved!! Can't find URI after Spotify desktop update

PlanPremiumOperating SystemWindows 10 My Question or IssueAfter the Spotify Desktop update I can't find the playlist URI option? It isn't under the "share" option like it used to be.

Visitor

Plan Premium Operating System Windows 10   My Question or Issue After the Spotify Desktop update I can't find the playlist URI option? It isn't under the "share" option like it used to be....

NiteCyper

Newbie

10731 Views

2 replies

1 likes

  • 10731 Views
  • 2 replies
  • 1 likes

Superuser Contribution Album track list now reversed when sorting from newest to oldest in playlists

I sort my playlists by having the most recently added songs at the top. Before the most recent update, all albums I added to the playlist would order themselves in correct order from start to finish (despite whether I ordered the playlist oldest to n...

Casual Listener

I sort my playlists by having the most recently added songs at the top. Before the most recent update, all albums I added to the playlist would order themselves in correct order from start to finish ...

CarlosE

Spotify Legend

457 Views

1 replies

3 likes

  • 457 Views
  • 1 replies
  • 3 likes

Superuser Contribution Podcast progress bar missing

Windows 10 - Desktop AppThe new UI removed podcast progress bars, except when they are being played. This makes finding the episode that comes next unnecessarily difficult. The way podcasts are handled was already bad enough, unfortunately this is no...

Newbie

Windows 10 - Desktop App The new UI removed podcast progress bars, except when they are being played. This makes finding the episode that comes next unnecessarily difficult. The way podcasts are han...

Eni

Moderator

639 Views

1 replies

3 likes

Desktop
Podcasts
UI
UI Issue
  • 639 Views
  • 1 replies
  • 3 likes

Superuser Contribution Bitrate 160kpbs even with High Quality setting

PlanPremium FamilyCountryItalyDeviceHP laptopOperating SystemWindows 10 Running Spotify Win 10 app from CMD, and using the --show-console switch, I can see in the log that the quality is 160kbps, despite the Streaming Quality is set to "Very High" (s...

Regular

Plan Premium Family Country Italy Device HP laptop Operating System Windows 10   Running Spotify Win 10 app from CMD, and using the --show-console switch, I can see in the log that the ...

AeroZ

Composer

2980 Views

16 replies

0 likes

  • 2980 Views
  • 16 replies
  • 0 likes

Superuser Contribution Mix playlists get updated unexpectedly

PlanPremiumCountryRussian FederationDevicePCOperating SystemWindows 10 Pro 20H2 (build 19042.870)Client version1.1.56.595.g2d2da0de (Microsoft Store version) Hello. For a couple of weeks, I've been having this issue when playlists from 'Made for you ...

Regular

Plan Premium Country Russian Federation Device PC Operating System Windows 10 Pro 20H2 (build 19042.870) Client version 1.1.56.595.g2d2da0de (Microsoft Store version)   Hello. For a c...

Jeremy

Spotify Legend

1169 Views

13 replies

0 likes

  • 1169 Views
  • 13 replies
  • 0 likes

Superuser Contribution Albums are not available offline

PlanPremiumOperating SystemWindows 10 My Question or IssueAlbums are not available offline, even while online I had previously downloaded them. This only happens in Windows, on Android the same albums downloaded, at the same time, can be accessed nor...

Visitor

Plan Premium Operating System Windows 10   My Question or Issue Albums are not available offline, even while online I had previously downloaded them. This only happens in Windows, on Andro...

Eni

Moderator

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Right click menu on Playlists is cut off

 Windows 101.1.56.595.g2d2da0de-a Hi,as you can see, when right clicking a playlist at the bottom of the list, the menu just gets cut off, at the bottom border of the Spotify window. I feel like, this menu should extend over the border of the window.

Regular

  Windows 10 1.1.56.595.g2d2da0de-a       Hi, as you can see, when right clicking a playlist at the bottom of the list, the menu just gets cut off, at the bottom border of the S...

hiasiboy

Regular

1856 Views

6 replies

3 likes

  • 1856 Views
  • 6 replies
  • 3 likes

Superuser Contribution Discover Menu option no longer available after recent update

PlanPremiumCountry DevicePCOperating System( Windows 10) My Question or IssueAfter the latest update for the desktop version the Browse menu option is no longer available. I used this option all the time. Please can you look into this and add it back...

Casual Listener

  Plan Premium Country   Device PC Operating System ( Windows 10)   My Question or Issue After the latest update for the desktop version the Browse menu option is no longer ...

Woode

Casual Listener

846 Views

3 replies

0 likes

  • 846 Views
  • 3 replies
  • 0 likes