Crackling, shuttering, distortion noises are back

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Crackling, shuttering, distortion noises are back

pablacho
Visitor

Plan

Premium

Country

Argentina

Device

PC

Operating System

Windows 10

My Question or Issue

On the windows/PC version, the old crackling or shuttering or distortion noises are back. Every couple of seconds, the sound pauses, crackles, and then continues, making any song unplayable. A 2018 post had a solution that involved leaving the 'sound' panel open, which worked for some time, but now it does no effect. 

1 Reply

Loxer
Rock Star 17
Rock Star 17

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 17
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