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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137218 Views
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  • 25 likes
  • Mac
    Windows
  • 137218 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53484 Views
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  • 33 likes
  • Windows
  • 53484 Views
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Superuser Contribution Search Results Limited

PlanPremiumCountryUnited StatesDeviceLaptopOperating SystemWindows 10 My Question or IssueThe most recent Spotify Desktop update (1.1.43.700) seems to have severely limited the amount of search results that appear. When choosing "see all" while searc...

  • Casual Listener
  • Plan Premium Country United States Device Laptop Operating System Windows 10   My Question or Issue The most recent Spotify Desktop update (1.1.43.700) seems to have severely limited t...
  • Alex
  • Moderator
  • 573 Views
  • 1 replies
  • 2 likes
  • 573 Views
  • 1 replies
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Solved!! A different song is played than what I expect

PlanPremiumCountryAustria DeviceDesktop PCOperating SystemWindows 10 My Question or IssueI would like to play a song from "Gentleman" called "Staubsauger", I hit the play button but it then plays from "Coldplay" a song called "Everthings's Not Lost"....

  • Casual Listener
  • Plan Premium Country Austria   Device Desktop PC Operating System Windows 10   My Question or Issue I would like to play a song from "Gentleman" called "Staubsauger", I hit the p...
  • DannyH
  • Casual Listener
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
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Playlist Not Showing in Spotify Artist App / Desktop

Hi there, I have a playlist which includes several of my own tracks. It has generated several hundred streams to date and has so far always been showing up in the "Playlists" tab of the Spotify Artist App / Desktop. As of two days ago, it is no longe...

  • Casual Listener
  • Hi there,   I have a playlist which includes several of my own tracks. It has generated several hundred streams to date and has so far always been showing up in the "Playlists" tab of the Spot...
  • Billy-J
  • Spotify Star
  • 280 Views
  • 3 replies
  • 2 likes
  • 280 Views
  • 3 replies
  • 2 likes

Can´t hear anythign when palying at Spotify App

PlanPremiumCountryUSADevicePC Lenovo W530 Operating SystemWindows 10 My Question or IssueWhile I can hear when using the Spotify web, I can't when using the app.I am palying it at my phone and can select my PC as device but as soon as I select my PC ...

  • Visitor
  • Plan Premium Country USA Device PC Lenovo W530   Operating System Windows 10   My Question or Issue While I can hear when using the Spotify web, I can't when using the app. I am...
  • Pinehurst_Ken
  • Regular
  • 297 Views
  • 2 replies
  • 0 likes
  • 297 Views
  • 2 replies
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Superuser Contribution All Playlists Wiped and Nothing is Playing

PlanFreeCountryUSDevicePCOperating SystemWindows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have reinstalled Spotify multiple times, and cleanly reinstalled as well. Everytime, however, all my music is missing from my playlists a...

  • Visitor
  • Plan Free Country US Device PC Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have reinstalled Spotify multiple times, and cleanly r...
  • Elena
  • Moderator
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Text(lyrics)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehallo sorry for my english but my question is:where the text or lyrics on ps app ????? where ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue hallo s...
  • AeroZ
  • Composer
  • 526 Views
  • 2 replies
  • 0 likes
  • text
  • 526 Views
  • 2 replies
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Superuser Contribution Spotify closes when I go online

PlanPremium FamilyCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueUsing desktop Spotify- Not the app.Okay so I just restarted my computer earlier on, And now my spotify closes itself when it connects to the internet. Whenever I c...

  • Visitor
  •   Plan Premium Family Country England Device PC Operating System Windows 10   My Question or Issue Using desktop Spotify- Not the app. Okay so I just restarted my computer earli...
  • Jeremy
  • Spotify
  • 252 Views
  • 2 replies
  • 1 likes
  • 252 Views
  • 2 replies
  • 1 likes

Superuser Contribution Does Spotify play m4a files?

PlanFreeCountryEngland DevicePCOperating SystemWindows 10 My Question or Issue

  • Casual Listener
  • Plan Free Country England   Device PC Operating System Windows 10   My Question or Issue    
  • Jeremy
  • Spotify
  • 13241 Views
  • 3 replies
  • 0 likes
  • 13241 Views
  • 3 replies
  • 0 likes

When starting spotify a message appears that says "installing spotify"

PlanFree/PremiumCountrySpainDeviceLenovoOperating SystemWindows 10 My Question or Issue When starting spotify a message appears that says "installing spotify"

  • Casual Listener
  •   Plan Free/Premium Country Spain Device Lenovo Operating System Windows 10   My Question or Issue   When starting spotify a message appears that says "installing spotify"
  • Billy-J
  • Spotify Star
  • 208 Views
  • 3 replies
  • 0 likes
  • 208 Views
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Superuser Contribution Lyrics Reset after Pressing the Like Button

So i'm using spotify on Windows 10, and i just find out, if you like a music while seeing the lyrics, the same will reset and not work for that song until it finishes. i'm not troubled by this, just posting 'cause it's an easy fix for something so si...

  • Visitor
  • So i'm using spotify on Windows 10, and i just find out, if you like a music while seeing the lyrics, the same will reset and not work for that song until it finishes.   i'm not troubled by th...
  • Ver
  • Spotify Legend
  • 362 Views
  • 2 replies
  • 2 likes
  • "Windows" "Bug"
  • 362 Views
  • 2 replies
  • 2 likes

Superuser Contribution Friend Feed won't load all my friends

When I went into Spotify this morning, I was shocked to see that my friends list had shrank to a mere 7, a drop from the 30+ I had the other day. Are they failing to load? I redownloaded it, and tried everything that your help page told us to, but it...

  • Visitor
  • When I went into Spotify this morning, I was shocked to see that my friends list had shrank to a mere 7, a drop from the 30+ I had the other day. Are they failing to load? I redownloaded it, and trie...
  • Mihail
  • Spotify Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution cisco asa, sonos and spotify connect dont work togeteher

PlanPremiumCountryNorwayDeviceWindows Operating SystemWindows 10 My Question or IssueI have a cisco asa 5506-x with any any Ip opening. That means that everything on my subnet passes trough. I only have one vlan that is connecting everything. My issu...

  • Newbie
  • Plan Premium Country Norway Device Windows  Operating System Windows 10   My Question or Issue I have a cisco asa 5506-x with any any Ip opening. That means that everything on my ...
  • Alex
  • Moderator
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Cosmetic defect: like and don't like

PlanPremiumCountryRussia Operating SystemWindows 10 LTSC, Hardware Acceleration turned off Icon mismatch is so annoying, please fix it.

  • Casual Listener
  • Plan Premium Country Russia   Operating System Windows 10 LTSC, Hardware Acceleration turned off   Icon mismatch is so annoying, please fix it.
  • DerMaddin
  • Regular
  • 203 Views
  • 1 replies
  • 1 likes
  • 203 Views
  • 1 replies
  • 1 likes

Superuser Contribution can't play the current song error on ANY SONG

Windows 10 literally on every song I have the 'can't play the current song' error. spotify plays like 5 seconds of the songs that I have played before and then it stops and the error will pop up. for the new song it just doesn't even load the cover! ...

  • Visitor
  •   Windows 10   literally on every song I have the 'can't play the current song' error. spotify plays like 5 seconds of the songs that I have played before and then it stops and the error...
  • Ivan
  • Spotify Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play any song

PlanFreeCountryQatarDevice(Laptop)Operating System(Windows 10) My Question or IssueI can't play any songs. When playing songs, it will play and after 6 seconds it will stop playing and say "Can't play the current song". This happens to all the songs....

  • Newbie
  • Plan Free Country Qatar Device (Laptop) Operating System (Windows 10)   My Question or Issue I can't play any songs. When playing songs, it will play and after 6 seconds it will stop p...
  • Ver
  • Spotify Legend
  • 296 Views
  • 1 replies
  • 1 likes
  • 296 Views
  • 1 replies
  • 1 likes

Superuser Contribution Strange. When I click play all the songs skip automatically in a row in seconds and I can not liste

Since last week I can not use Spoty on my Pc. Whenever I click play on any playlist I can only see all the songs skipping one after the other in seconds and can not listen to any audio. It works well on my mobile. PlanPremiumCountry: Spain Operating ...

  • Visitor
  • Since last week I can not use Spoty on my Pc. Whenever I click play on any playlist I can only see all the songs skipping one after the other in seconds and can not listen to any audio. It works well...
  • Mihail
  • Spotify Legend
  • 388 Views
  • 1 replies
  • 1 likes
  • 388 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problème de lecture avec l'application PC

PlanPremiumCountryFranceDevicePCOperating SystemWindows 10 My Question or IssueBonjour,Depuis hier l'application Spotify ne veux plus lire ma musique et me retourne systématiquement le message suivant :"Spotify ne peut pas lire ce contenu pour le mom...

Capture d'écran 2020-09-27 10.57.49.png
  • Casual Listener
  • Plan Premium Country France Device PC Operating System Windows 10   My Question or Issue Bonjour, Depuis hier l'application Spotify ne veux plus lire ma musique et me retourne systéma...
  • Elena
  • Moderator
  • 2299 Views
  • 1 replies
  • 0 likes
  • 2299 Views
  • 1 replies
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Superuser Contribution Casting a non repeating playlist to a google home mini

I'm using a windows 10 pc and the spotify free app. On my computer I can play a playlist and turn repeat off so it shuffles but won't play the same thing twice. My computer speakers aren't great so I'd like to play through my google home mini. But I ...

  • Casual Listener
  • I'm using a windows 10 pc and the spotify free app. On my computer I can play a playlist and turn repeat off so it shuffles but won't play the same thing twice. My computer speakers aren't great so I...
  • Mihail
  • Spotify Legend
  • 830 Views
  • 1 replies
  • 0 likes
  • 830 Views
  • 1 replies
  • 0 likes

can I share my local files to my family?

May people from my family account can access my local files? If so, how to do it?

  • Casual Listener
  • May people from my family account can access my local files? If so, how to do it?
  • MadmanOnWheels
  • Roadie
  • 1065 Views
  • 6 replies
  • 0 likes
  • 1065 Views
  • 6 replies
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Superuser Contribution Unable to Create Playlist Xbox

PlanFreeCountryUSA DeviceXBOX ONEOperating SystemXBOX ONE My Issuecannot create playlist I got to my library there is no such option this is really stupid. I also noticed there is a discography option to look in an artist but, even if I were able to ...

  • Casual Listener
  •   Plan Free Country USA   Device XBOX ONE Operating System XBOX ONE   My Issue cannot create playlist I got to my library there is no such option this is really stupid. I a...
  • Elena
  • Moderator
  • 477 Views
  • 1 replies
  • 0 likes
  • 477 Views
  • 1 replies
  • 0 likes