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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2544 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156915 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

154422 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11546 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Superuser Contribution Unable to link account via Game bar

PlanPremiumCountryIrelandDevicePCOperating SystemWindows 10My Question or Issue I am unable to link my Spotify account via Game bar on Windows 10. When I press link account a new pop-up appears which loads for a moment and then stays blank white.I ha...

Newbie

Plan Premium Country Ireland Device PC Operating System Windows 10 My Question or Issue   I am unable to link my Spotify account via Game bar on Windows 10. When I press link account a...

Kiril

Moderator

1395 Views

3 replies

2 likes

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Superuser Contribution Sync issue on Windows 10/11 Desktop App

PlanPremiumCountryIsraelDeviceDesktop PC & Galaxy Note 8Operating SystemWindows 11 & Android 9 My Question or IssueI use the Spotify app on both Windows and Android, and I noticed a perpetual bug where my liked songs do not correctly sync between the...

Music Fan

Plan Premium Country Israel Device Desktop PC & Galaxy Note 8 Operating System Windows 11 & Android 9   My Question or Issue I use the Spotify app on both Windows and Android, ...

Kiril

Moderator

2026 Views

5 replies

0 likes

Desktop
liked songs
Sync issue
Windows 10 Application
  • 2026 Views
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  • 0 likes

Superuser Contribution Local files disappeared in search section

PlanPremiumCountryNetherlandsDevice(iPhone 11, Samsung Galaxy 9, Macbook 2019)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn the seach section the local files disappeared in the new spotify version. In the search secti...

Casual Listener

Plan Premium Country Netherlands Device (iPhone 11, Samsung Galaxy 9, Macbook 2019) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue In the seach se...

Sourcethree

Regular

1413 Views

7 replies

4 likes

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Superuser Contribution Removed Essential Features

Why would spotify remove essential features from their desktop app UI? to try and make it sleeker? It looks like garbage now! You cant change the playlist picture, or sort and filter playlists. Those are EXTREMELY basic features for a music app that ...

Regular

Why would spotify remove essential features from their desktop app UI?  to try and make it sleeker? It looks like garbage now!  You cant change the playlist picture, or sort and filter play...

Dietrichias

Music Fan

2326 Views

7 replies

5 likes

Desktop
Feature
filter
UI
  • 2326 Views
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  • 5 likes

Superuser Contribution LOCAL FILES NOT SHOWING-Have tried everything

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueI want to cry. I have been at this for 2 hours.My local files won't show. I have done 3 clean reinstalls of the spotify app (deleted out of the local app data etc..) my file...

Newbie

Plan Premium Country USA  Device PC Operating System Windows 10   My Question or Issue I want to cry. I have been at this for 2 hours. My local files won't show. I have done 3 cl...

Jeremy

Spotify Legend

563 Views

1 replies

0 likes

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Superuser Contribution Spotify no longer working on Windows 10 after latest update

Hi, Spotify stopped working right after installing the latest Windows 10 update (January 11, 2022—KB5009543 (OS Builds 19042.1466, 19043.1466, and 19044.1466)) "Cumulative update for Win10 V 20H2 " I've done multiple clean installs both from the Spot...

Casual Listener

Hi,   Spotify stopped working right after installing the latest Windows  10 update (January 11, 2022—KB5009543 (OS Builds 19042.1466, 19043.1466, and 19044.1466)) "Cumulative update for W...

MafeG

Spotify Legend

767 Views

1 replies

0 likes

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Superuser Contribution Spotify muted in Volume Mixer and cannot unmute

PlanPremiumCountryUKDevice(Windows Laptop (Lenovo)Operating System(Windows 10) My Question or IssueFor some reason, Spotify decides to mute itself in the volume mixer and I cannot unmute it. It has done this a few times but all I had to do was restar...

Casual Listener

Plan Premium Country UK Device (Windows Laptop (Lenovo) Operating System (Windows 10)   My Question or Issue For some reason, Spotify decides to mute itself in the volume mixer and I c...

MafeG

Spotify Legend

11541 Views

12 replies

2 likes

  • 11541 Views
  • 12 replies
  • 2 likes

Superuser Contribution Full Screen Mode

PlanPremiumCountryUKDeviceHP LaptopOperating SystemWindows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe recent updates to the app available from Spotify (not windows store) have slowly been ironing out problems that first occurre...

Gig Goer

Plan Premium Country UK Device HP Laptop Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The recent updates to the app available from S...

Eni

Moderator

4336 Views

3 replies

0 likes

  • 4336 Views
  • 3 replies
  • 0 likes

Superuser Contribution Video not working on Windows app or in browser (works fine on Android)

PlanPremiumCountrySlovenia DevicePCOperating SystemWindows 10 My Question or IssueVideos won't load in Windows app or in any browser, it starts loading but never loads and after a second or two it just stops. Music works fine. I've tried different br...

Casual Listener

Plan Premium Country Slovenia   Device PC Operating System Windows 10   My Question or Issue Videos won't load in Windows app or in any browser, it starts loading but never loads...

MafeG

Spotify Legend

15507 Views

23 replies

6 likes

  • 15507 Views
  • 23 replies
  • 6 likes

Solved!!Superuser Contribution Google Home Mini not appearing in Desktop Client for Windows 10

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueHere's a strange one.I've been using Spotify desktop client on Windows 10 playing on Google Home Mini for many months. No issues. Then recently, maybe couple weeks ago, it stopped...

Casual Listener

Plan Premium Country Canada Operating System Windows 10   My Question or Issue Here's a strange one. I've been using Spotify desktop client on Windows 10 playing on Google Home Mini for...

tom526

Casual Listener

674 Views

2 replies

0 likes

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Superuser Contribution Lyrics not working

PlanPremiumCountryPhilippinesDevice(Samsung Galaxy A10, Windows)Operating System(Android 12) My Question or IssueI have noticed that the lyrics feature does not function with the Premium feature, I have compared it with two different accounts, one wi...

Newbie

  Plan Premium Country Philippines Device (Samsung Galaxy A10, Windows) Operating System (Android 12)   My Question or Issue I have noticed that the lyrics feature does not funct...

Jeremy

Spotify Legend

5655 Views

9 replies

4 likes

App and Feature
  • 5655 Views
  • 9 replies
  • 4 likes

Superuser Contribution problemi attività amici

Piano:PremiumNazioneItalia Dispositivo HP pavilion x360Sistema operativowindows 11 La mia domanda o problemanon riesco più a vedere l'attività dei miei amici, ho provato a disinstallare l'applicazione, a ricollegarmi e ho controllato tutte le svariat...

Newbie

Piano: Premium Nazione Italia   Dispositivo  HP pavilion x360 Sistema operativo windows 11   La mia domanda o problema non riesco più a vedere l'attività dei miei amici, ho ...

MafeG

Spotify Legend

1292 Views

1 replies

0 likes

attività
attività amici
feed
  • 1292 Views
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  • 0 likes

Opening a link (from browser or search box) automatically plays the song

Hello, the issue has been reported previously and marked as fixed: https://community.spotify.com/t5/Ongoing-Issues/When-opening-a-link-to-a-song-the-app-starts-playing-the-next/idi-p/5246755 I have to say, that sadly it's still happening, the song st...

Regular

Hello,   the issue has been reported previously and marked as fixed: https://community.spotify.com/t5/Ongoing-Issues/When-opening-a-link-to-a-song-the-app-starts-playing-the-next/idi-p/5246755...

Pawulon

Regular

904 Views

2 replies

0 likes

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Superuser Contribution I have to trick Spotify into playing music?

PlanPremiumCountrySwedenOperating SystemWindows 10 My Question or IssueI get the "Spotify can't play this right now"-error whenever I attempt to play a song with my RME ADI-2 DAC is connected as the primary audio device.However, if I turn it off, cau...

Regular

Plan Premium Country Sweden Operating System Windows 10   My Question or Issue I get the "Spotify can't play this right now"-error whenever I attempt to play a song with my RME ADI-2 DAC...

Uncredited

Regular

1822 Views

7 replies

1 likes

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  • 1 likes

Superuser Contribution "Sponsored by" view shows example buttons "test button message 0" "test tagline 0"

PlanPremiumCountryGermanyDeviceLaptop (Spotify for Windows 1.1.73.517.gbef50fdb)Operating SystemWindows 10 Pro (Version 1909) My Question or IssueHey,I navigated to the "Sponsored by" view and found out that this view does not seem to be ready to sho...

Casual Listener

Plan Premium Country Germany Device Laptop (Spotify for Windows 1.1.73.517.gbef50fdb) Operating System Windows 10 Pro (Version 1909)   My Question or Issue Hey, I navigated to the "Sp...

Ver

Spotify Legend

2025 Views

12 replies

2 likes

  • 2025 Views
  • 12 replies
  • 2 likes

Superuser Contribution Win 11/Spotify does not load local files in Dropbox folder

Hi, I tried various ways to load local files into my Win 11 Spotify desktop.I recently migrated to Win11.I have a dedicated 2TB Dropbox SSD in which I have also stored my local music filesI tried removing the local-files.bnk like suggested but no suc...

Casual Listener

Hi,   I tried various ways to load local files into my Win 11 Spotify desktop. I recently migrated to Win11. I have a dedicated 2TB Dropbox SSD in which I have also stored my local music fil...

Yordan

Moderator

1190 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Duration and title of track are wrong

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueSee attached. The track duration is listed as 4:45. However, when you play the track, the player says it is 8:17 long (which is correct). Also, the title says "Single Version"...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue See attached. The track duration is listed as 4:45. However, when you play the track, the player sa...

Ver

Spotify Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cut "feature" not working still in 2022

I know the Spotify team is aware that the cut option is no longer working, but come on guys, this issue has been around since June 2021. Why won't you just let the already working "feature" be there? It's such a small thing, I don't understand why yo...

Casual Listener

I know the Spotify team is aware that the cut option is no longer working, but come on guys, this issue has been around since June 2021.   Why won't you just let the already working "feature" ...

Kiril

Moderator

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify API Documentation Website Bug

Hello,First: I didn't know where to post this as there is no section for website bug reports. I have two issues.1. In the documentation of the Spotify API, I found a misleading link. On this site: "https://developer.spotify.com/documentation/general/...

Casual Listener

Hello, First: I didn't know where to post this as there is no section for website bug reports. I have two issues. 1. In the documentation of the Spotify API, I found a misleading link. On this site...

Alex

Spotify Legend

702 Views

1 replies

1 likes

api documentation
  • 702 Views
  • 1 replies
  • 1 likes

Superuser Contribution Crackling, shuttering, distortion noises are back

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10My Question or IssueOn the windows/PC version, the old crackling or shuttering or distortion noises are back. Every couple of seconds, the sound pauses, crackles, and then continues, making...

Visitor

Plan Premium Country Argentina Device PC Operating System Windows 10 My Question or Issue On the windows/PC version, the old crackling or shuttering or distortion noises are back. Every coup...

MafeG

Spotify Legend

739 Views

3 replies

0 likes

  • 739 Views
  • 3 replies
  • 0 likes