Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
85037 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
803200 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
25977 Views
27 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
its been months since this happening, i tried everything in the community suggested but nothing works but only on this Device i can't actually login both in app and websites, but when i tried using different device, i can listen to spotify like usual...
its been months since this happening, i tried everything in the community suggested but nothing works but only on this Device i can't actually login both in app and websites, but when i tried using d...
Spotify Legend
2482 Views
13 replies
0 likes
PlanPremiumCountryUSA DeviceDell 15-7000 series (7586)Operating SystemWindows 11 Pro My Question or IssueWhy can't I share to social media apps such as Facebook directly through the share option in the hamburger menu like on my Android app?
Plan Premium Country USA Device Dell 15-7000 series (7586) Operating System Windows 11 Pro My Question or Issue Why can't I share to social media apps such as Facebook direct...
Gig Goer
810 Views
3 replies
0 likes
I couldn't figure out how to update this issue, so I created this one. I play Spotify on my TV (sound is much better than my PC speakers) and the deleted playlists are still available and actually play. Is there a way to recover/save them from the TV...
I couldn't figure out how to update this issue, so I created this one. I play Spotify on my TV (sound is much better than my PC speakers) and the deleted playlists are still available and actua...
Moderator
507 Views
1 replies
0 likes
PlanPremiumCountrySWE Device(Samsung Galaxy, PC, RPI)Operating Systemwin10/ubuntu/android/debian/etc My Question or IssueThe UI is annoyingly childish, ugly and ineffective.Is there anyway you can mod/hack spotify to your liking?Spotify Clones? Anyth...
Plan Premium Country SWE Device (Samsung Galaxy, PC, RPI) Operating System win10/ubuntu/android/debian/etc My Question or Issue The UI is annoyingly childish, ugly and ineffe...
Moderator
373 Views
1 replies
1 likes
du sie importieren . Ich weiß einfach nicht was ich machen soll , ich kann einfache keine songs hören .Wenn ich auf play drücke kommt immer wieder die gleiche nachricht"spotify kann diesen song nicht abspielen . Wenn sich die Datei auf deinem Compute...
du sie importieren . Ich weiß einfach nicht was ich machen soll , ich kann einfache keine songs hören . Wenn ich auf play drücke kommt immer wieder die gleiche nachricht "spotify kann dies...
Newbie
37565 Views
23 replies
2 likes
PlanPremiumCountryIrelandDevicePCOperating SystemWindows 10My Question or Issue I am unable to link my Spotify account via Game bar on Windows 10. When I press link account a new pop-up appears which loads for a moment and then stays blank white.I ha...
Plan Premium Country Ireland Device PC Operating System Windows 10 My Question or Issue I am unable to link my Spotify account via Game bar on Windows 10. When I press link account a...
Moderator
1425 Views
3 replies
2 likes
PlanPremiumCountryIsraelDeviceDesktop PC & Galaxy Note 8Operating SystemWindows 11 & Android 9 My Question or IssueI use the Spotify app on both Windows and Android, and I noticed a perpetual bug where my liked songs do not correctly sync between the...
Plan Premium Country Israel Device Desktop PC & Galaxy Note 8 Operating System Windows 11 & Android 9 My Question or Issue I use the Spotify app on both Windows and Android, ...
Moderator
2210 Views
5 replies
0 likes
PlanPremiumCountryNetherlandsDevice(iPhone 11, Samsung Galaxy 9, Macbook 2019)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn the seach section the local files disappeared in the new spotify version. In the search secti...
Plan Premium Country Netherlands Device (iPhone 11, Samsung Galaxy 9, Macbook 2019) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue In the seach se...
Regular
1465 Views
7 replies
4 likes
Why would spotify remove essential features from their desktop app UI? to try and make it sleeker? It looks like garbage now! You cant change the playlist picture, or sort and filter playlists. Those are EXTREMELY basic features for a music app that ...
Why would spotify remove essential features from their desktop app UI? to try and make it sleeker? It looks like garbage now! You cant change the playlist picture, or sort and filter play...
Music Fan
2448 Views
7 replies
5 likes
PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueI want to cry. I have been at this for 2 hours.My local files won't show. I have done 3 clean reinstalls of the spotify app (deleted out of the local app data etc..) my file...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue I want to cry. I have been at this for 2 hours. My local files won't show. I have done 3 cl...
Spotify Legend
573 Views
1 replies
0 likes
Hi, Spotify stopped working right after installing the latest Windows 10 update (January 11, 2022—KB5009543 (OS Builds 19042.1466, 19043.1466, and 19044.1466)) "Cumulative update for Win10 V 20H2 " I've done multiple clean installs both from the Spot...
Hi, Spotify stopped working right after installing the latest Windows 10 update (January 11, 2022—KB5009543 (OS Builds 19042.1466, 19043.1466, and 19044.1466)) "Cumulative update for W...
Spotify Legend
787 Views
1 replies
0 likes
PlanPremiumCountryUKDevice(Windows Laptop (Lenovo)Operating System(Windows 10) My Question or IssueFor some reason, Spotify decides to mute itself in the volume mixer and I cannot unmute it. It has done this a few times but all I had to do was restar...
Plan Premium Country UK Device (Windows Laptop (Lenovo) Operating System (Windows 10) My Question or Issue For some reason, Spotify decides to mute itself in the volume mixer and I c...
Spotify Legend
11847 Views
12 replies
2 likes
PlanPremiumCountryUKDeviceHP LaptopOperating SystemWindows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe recent updates to the app available from Spotify (not windows store) have slowly been ironing out problems that first occurre...
Plan Premium Country UK Device HP Laptop Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The recent updates to the app available from S...
Moderator
4374 Views
3 replies
0 likes
PlanPremiumCountrySlovenia DevicePCOperating SystemWindows 10 My Question or IssueVideos won't load in Windows app or in any browser, it starts loading but never loads and after a second or two it just stops. Music works fine. I've tried different br...
Plan Premium Country Slovenia Device PC Operating System Windows 10 My Question or Issue Videos won't load in Windows app or in any browser, it starts loading but never loads...
Spotify Legend
15912 Views
23 replies
6 likes
PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueHere's a strange one.I've been using Spotify desktop client on Windows 10 playing on Google Home Mini for many months. No issues. Then recently, maybe couple weeks ago, it stopped...
Plan Premium Country Canada Operating System Windows 10 My Question or Issue Here's a strange one. I've been using Spotify desktop client on Windows 10 playing on Google Home Mini for...
Casual Listener
712 Views
2 replies
0 likes
PlanPremiumCountryPhilippinesDevice(Samsung Galaxy A10, Windows)Operating System(Android 12) My Question or IssueI have noticed that the lyrics feature does not function with the Premium feature, I have compared it with two different accounts, one wi...
Plan Premium Country Philippines Device (Samsung Galaxy A10, Windows) Operating System (Android 12) My Question or Issue I have noticed that the lyrics feature does not funct...
Spotify Legend
5753 Views
9 replies
4 likes
Piano:PremiumNazioneItalia Dispositivo HP pavilion x360Sistema operativowindows 11 La mia domanda o problemanon riesco più a vedere l'attività dei miei amici, ho provato a disinstallare l'applicazione, a ricollegarmi e ho controllato tutte le svariat...
Piano: Premium Nazione Italia Dispositivo HP pavilion x360 Sistema operativo windows 11 La mia domanda o problema non riesco più a vedere l'attività dei miei amici, ho ...
Spotify Legend
1329 Views
1 replies
0 likes
Hello, the issue has been reported previously and marked as fixed: https://community.spotify.com/t5/Ongoing-Issues/When-opening-a-link-to-a-song-the-app-starts-playing-the-next/idi-p/5246755 I have to say, that sadly it's still happening, the song st...
Hello, the issue has been reported previously and marked as fixed: https://community.spotify.com/t5/Ongoing-Issues/When-opening-a-link-to-a-song-the-app-starts-playing-the-next/idi-p/5246755...
Regular
938 Views
2 replies
0 likes
PlanPremiumCountrySwedenOperating SystemWindows 10 My Question or IssueI get the "Spotify can't play this right now"-error whenever I attempt to play a song with my RME ADI-2 DAC is connected as the primary audio device.However, if I turn it off, cau...
Plan Premium Country Sweden Operating System Windows 10 My Question or Issue I get the "Spotify can't play this right now"-error whenever I attempt to play a song with my RME ADI-2 DAC...
Regular
1984 Views
7 replies
1 likes
PlanPremiumCountryGermanyDeviceLaptop (Spotify for Windows 1.1.73.517.gbef50fdb)Operating SystemWindows 10 Pro (Version 1909) My Question or IssueHey,I navigated to the "Sponsored by" view and found out that this view does not seem to be ready to sho...
Plan Premium Country Germany Device Laptop (Spotify for Windows 1.1.73.517.gbef50fdb) Operating System Windows 10 Pro (Version 1909) My Question or Issue Hey, I navigated to the "Sp...
Spotify Legend
2108 Views
12 replies
2 likes
