Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80222 Views

40 replies

68 likes

  • 80222 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

769609 Views

503 replies

64 likes

  • 769609 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16491 Views

17 replies

5 likes

  • 16491 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

  • 2712 Views
  • 0 replies
  • 4 likes

Superuser Contribution "Sponsored by" view shows example buttons "test button message 0" "test tagline 0"

PlanPremiumCountryGermanyDeviceLaptop (Spotify for Windows 1.1.73.517.gbef50fdb)Operating SystemWindows 10 Pro (Version 1909) My Question or IssueHey,I navigated to the "Sponsored by" view and found out that this view does not seem to be ready to sho...

Casual Listener

Plan Premium Country Germany Device Laptop (Spotify for Windows 1.1.73.517.gbef50fdb) Operating System Windows 10 Pro (Version 1909)   My Question or Issue Hey, I navigated to the "Sp...

Ver

Spotify Legend

2059 Views

12 replies

2 likes

  • 2059 Views
  • 12 replies
  • 2 likes

Superuser Contribution Win 11/Spotify does not load local files in Dropbox folder

Hi, I tried various ways to load local files into my Win 11 Spotify desktop.I recently migrated to Win11.I have a dedicated 2TB Dropbox SSD in which I have also stored my local music filesI tried removing the local-files.bnk like suggested but no suc...

Casual Listener

Hi,   I tried various ways to load local files into my Win 11 Spotify desktop. I recently migrated to Win11. I have a dedicated 2TB Dropbox SSD in which I have also stored my local music fil...

Yordan

Moderator

1207 Views

3 replies

0 likes

  • 1207 Views
  • 3 replies
  • 0 likes

Superuser Contribution Duration and title of track are wrong

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueSee attached. The track duration is listed as 4:45. However, when you play the track, the player says it is 8:17 long (which is correct). Also, the title says "Single Version"...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue See attached. The track duration is listed as 4:45. However, when you play the track, the player sa...

Ver

Spotify Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cut "feature" not working still in 2022

I know the Spotify team is aware that the cut option is no longer working, but come on guys, this issue has been around since June 2021. Why won't you just let the already working "feature" be there? It's such a small thing, I don't understand why yo...

Casual Listener

I know the Spotify team is aware that the cut option is no longer working, but come on guys, this issue has been around since June 2021.   Why won't you just let the already working "feature" ...

Kiril

Moderator

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify API Documentation Website Bug

Hello,First: I didn't know where to post this as there is no section for website bug reports. I have two issues.1. In the documentation of the Spotify API, I found a misleading link. On this site: "https://developer.spotify.com/documentation/general/...

Casual Listener

Hello, First: I didn't know where to post this as there is no section for website bug reports. I have two issues. 1. In the documentation of the Spotify API, I found a misleading link. On this site...

Alex

Spotify Legend

709 Views

1 replies

1 likes

api documentation
  • 709 Views
  • 1 replies
  • 1 likes

Superuser Contribution Crackling, shuttering, distortion noises are back

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10My Question or IssueOn the windows/PC version, the old crackling or shuttering or distortion noises are back. Every couple of seconds, the sound pauses, crackles, and then continues, making...

Visitor

Plan Premium Country Argentina Device PC Operating System Windows 10 My Question or Issue On the windows/PC version, the old crackling or shuttering or distortion noises are back. Every coup...

MafeG

Spotify Legend

752 Views

3 replies

0 likes

  • 752 Views
  • 3 replies
  • 0 likes

Solved!! Media keys being taken over by chrome tabs

so this problem came up yesterday. I believe this was also the same day I updated chrome. Before yesterday i could use the media keys on my corsair k70 to pause and play songs no matter what i was doing. Now whenever have a tab (like youtube or twitc...

Casual Listener

so this problem came up yesterday. I believe this was also the same day I updated chrome. Before yesterday i could use the media keys on my corsair k70 to pause and play songs no matter what i w...

elishalai5

Newbie

12726 Views

10 replies

2 likes

  • 12726 Views
  • 10 replies
  • 2 likes

Solved!!Superuser Contribution Unable to cut / paste below songs.

PlanFree Operating SystemWindows My Question or IssueAs I've stated in the title, I am having trouble understanding why would you remove a feature with the UI update? I was able to cut songs with CTRL + X, then click on a song once with the left clic...

Visitor

Plan Free   Operating System Windows   My Question or Issue As I've stated in the title, I am having trouble understanding why would you remove a feature with the UI update? I was ab...

Arikabeth

Roadie

2673 Views

11 replies

6 likes

  • 2673 Views
  • 11 replies
  • 6 likes

Superuser Contribution Not able to sort my playlists!

PlanPremium FamilyCountryItalyDeviceDesktop PCOperating SystemWindows 11 My Question or IssueHi,I can't sort songs in my playlists, when i drag one or more songs to go to the top of the playlist, the app won't let me do that!Version: Spotify per Wind...

Music Fan

Plan Premium Family Country Italy Device Desktop PC Operating System Windows 11   My Question or Issue Hi, I can't sort songs in my playlists, when i drag one or more songs to go to t...

Ver

Spotify Legend

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution A Huge Problem With Blurry Album Art After New Desktop Update

Plan Premium Country United States Device Desktop PC Operating System Windows 10 My Question or Issue I have noticed one striking issue that has been bothering me ever since the desktop redesign rolled out. The first big issue is that all the album a...

Regular

  Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue   I have noticed one striking issue that has been both...

MattSuda

Spotify Star

4676 Views

14 replies

13 likes

  • 4676 Views
  • 14 replies
  • 13 likes

Solved!!Superuser Contribution CPU usage (+ cant close)

PlanPremium (Family)CountryGermany DeviceDesktop PcCPU - R5 3600Operating SystemWindows 22000.348 64bit Pro My Question or IssueHey, lately Spotify uses ~10% of my cpu constantly. Before it was like 0.2% and spiked maybe to 1% or 2% while browsing.Sp...

Regular

Plan Premium (Family) Country Germany   Device Desktop Pc CPU - R5 3600 Operating System Windows 22000.348 64bit Pro   My Question or Issue Hey, lately Spotify uses ~10% of...

Dschogo

Regular

1209 Views

4 replies

0 likes

CPU
Windows
  • 1209 Views
  • 4 replies
  • 0 likes

Superuser Contribution Ad results in spotify stopping

PlanFreeCountrySwedenDeviceLaptopOperating SystemWindows 10 My Question or IssueLately, an ad "www.pegi.info" results in that the announcement is not played, and spotify does not play anymore music. It halts. Not the first time. Some times, some ads ...

Regular

Plan Free Country Sweden Device Laptop Operating System Windows 10   My Question or Issue Lately, an ad "www.pegi.info" results in that the announcement is not played, and spotify does...

Elena

Moderator

1605 Views

11 replies

0 likes

  • 1605 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Windows App very large queue RAM and crashing

Operating SystemWindows 10 My Question or IssueI have a really large queue synced between my spotify apps at the moment. This usually isn't a problem on any device, but on the Windows app viewing the queue causes problems. If I don't look at the queu...

Visitor

Operating System Windows 10   My Question or Issue I have a really large queue synced between my spotify apps at the moment. This usually isn't a problem on any device, but on the Windows ap...

Eni

Moderator

768 Views

2 replies

1 likes

  • 768 Views
  • 2 replies
  • 1 likes

How to remove Facebook / Friend activity?

Plan: PremiumCountry: Finland Device: Any desktop app, all platforms. I can see "Friend activity" even Spotify is NOT connected to Facebook. Screenshot attached as proof. This happens on both Linux and Mac, I assume people who used to be my Facebook ...

Regular

Plan: Premium Country: Finland   Device: Any desktop app, all platforms.   I can see "Friend activity" even Spotify is NOT connected to Facebook. Screenshot attached as proof...

Bilstar

Newbie

14117 Views

7 replies

4 likes

Premium
Security
  • 14117 Views
  • 7 replies
  • 4 likes

Superuser Contribution Web app Spotify on Windows 11 increases it's size on desktop from session to session. Annoying.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

2114 Views

6 replies

0 likes

  • 2114 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Spotify won't play through wireless headphones

PlanPremiumCountryAustraliaDevicePC Operating SystemWindows 10 My Question or Issue Hi guys, recently got a pair of Sony WH-1000XM3 for my birthday. Tried to connect them to my PC to listen to music however my PC didn't have bluetooth, so I went out ...

Casual Listener

Plan Premium Country Australia Device PC  Operating System Windows 10   My Question or Issue   Hi guys, recently got a pair of Sony WH-1000XM3 for my birthday.   ...

kwalser

Newbie

260927 Views

34 replies

8 likes

  • 260927 Views
  • 34 replies
  • 8 likes

Superuser Contribution Make Playlist Header's Background Blurred Out

PlanFree/PremiumDevicePersonal ComputerOperating SystemWindows 10 My Question or IssuePlaylist header(#,Title,Album,...) is on top of the songs title like this:i think it would be much better if they add blur filter to the header like this: 

Newbie

Plan Free/Premium Device Personal Computer Operating System Windows 10   My Question or Issue Playlist header(#,Title,Album,...) is on top of the songs title like this: i think it w...

Mihail

Spotify Legend

943 Views

1 replies

0 likes

  • 943 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Windows 10 notifications Not Working

PlanFree/PremiumCountryUSADeviceDesktop AppOperating SystemWindows 10 My Question or IssueI installed the app 2 days ago on my Windows 10 desktop, iPhone and iPad. There is nothing in the Windows 10 settings to enable Desktop Notifications, only in t...

Newbie

  Plan Free/Premium Country USA Device Desktop App Operating System Windows 10   My Question or Issue I installed the app 2 days ago on my Windows 10 desktop, iPhone and iPad. Th...

MafeG

Spotify Legend

967 Views

1 replies

0 likes

  • 967 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] Keeps repeating same songs when search a keyword in playlists

So, I have Windows 10, connecting from Turkey. After the big update which the template changed this problem occured for me, if it is a problem. Let's say I search for "yellow" in a playlist and it founds 5 songs related to that. When I start playing ...

Casual Listener

So, I have Windows 10, connecting from Turkey. After the big update which the template changed this problem occured for me, if it is a problem. Let's say I search for "yellow" in a playlist and it fo...

Kiril

Moderator

2732 Views

7 replies

0 likes

Desktop
queue
Search
  • 2732 Views
  • 7 replies
  • 0 likes

Superuser Contribution Playlist Reorder doesn't work properly since the update

DevicePCOperating SystemWindows 10 My Question or IssuePlaylist Reorder doesn't work properly since the update, im trying to rearrange my playlist on my pc and when i drag a song i cant make it upward only downward which is bs. the rencent updates ha...

Casual Listener

  Device PC Operating System Windows 10   My Question or Issue Playlist Reorder doesn't work properly since the update, im trying to rearrange my playlist on my pc and when i drag a ...

Jeremy

Spotify Legend

824 Views

4 replies

1 likes

  • 824 Views
  • 4 replies
  • 1 likes