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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2705 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

158335 Views

83 replies

27 likes

  • 158335 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

157384 Views

297 replies

22 likes

  • 157384 Views
  • 297 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11645 Views

1 replies

6 likes

  • 11645 Views
  • 1 replies
  • 6 likes

Superuser Contribution How do I play Local Files on SD card on my phone, using Android Auto?

Plan FreeCountry USA Device Samsung S10+Operating SystemAndroid My Question or IssueI have SD card on my phone filled with MP3 music. I also use Android Auto with the Spotify app. How can I configure Spotify app to play and show ONLY my locally store...

Visitor

Plan Free Country USA   Device Samsung S10+ Operating System Android     My Question or Issue I have SD card on my phone filled with MP3 music. I also use Android Auto with th...

chagitniss

Regular

1139 Views

2 replies

0 likes

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Superuser Contribution Spotify doesn't recognize internet connection.

PlanFamily Plan PremiumCountryUSDevicePCOperating SystemWindows 11 My Question or IssueApplication does not recognize internet unless I restart entire system....I lose connection due to terrible area I live in, everytime I do spotify no longer works ...

Casual Listener

Plan Family Plan Premium Country US Device PC Operating System Windows 11   My Question or Issue Application does not recognize internet unless I restart entire system....I lose connec...

MafeG

Spotify Legend

767 Views

3 replies

0 likes

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Superuser Contribution [Windows] Control buttons (max, min, close) do not response after waking from Sleep / Hibernate

PlanPremiumCountryUSADeviceDell Latitude 7490Operating SystemWindows 10 My Question or IssueAfter I wake my computer from Sleep / Hibernate, the window control buttons (minimize, maximize, close) do not respond or work. Thankfully, I am able to get a...

Casual Listener

Plan Premium Country USA Device Dell Latitude 7490 Operating System Windows 10   My Question or Issue After I wake my computer from Sleep / Hibernate, the window control buttons (min...

MafeG

Spotify Legend

947 Views

3 replies

0 likes

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When i open Spotify my ping goes skyhigh

A couple of days ago i've noticed that when i open Spotify's app my ping goest from 24ms to 6000 for less then a minute, then it goes back to normal. I've already tried to uninstall and reinstall the app but witohut fixing it. I've also disabled the ...

Casual Listener

A couple of days ago i've noticed that when i open Spotify's app my ping goest from 24ms to 6000 for less then a minute, then it goes back to normal. I've already tried to uninstall and reinstall the...

vanfront

Newbie

1137 Views

1 replies

1 likes

Windows
  • 1137 Views
  • 1 replies
  • 1 likes

Anyone else seeing a new playlist size limit on Connect when controlled by desktop app?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been a premium user for years and I have discovered a new behavior by Spotify Connect,...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

paupaulaz

Newbie

1303 Views

2 replies

4 likes

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  • 4 likes

Solved!! Spotify won't let me play artist's songs until I've "allowed this artist in the Spotify app"

I have this issue on mobile and on PC, playing the artist's songs on my Xbox works just fine. It's either "We couldn't play this track right now" or "We can't play this until you have allowed this artist on the Spotify app". Picture attached is in sw...

Casual Listener

I have this issue on mobile and on PC, playing the artist's songs on my Xbox works just fine. It's either "We couldn't play this track right now" or "We can't play this until you have allowed this ar...

Shamwisehamfast

Gig Goer

3201 Views

3 replies

0 likes

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Doesn't change the resolution when I change desktop

Hi! I have two screens like this:When I maximize in screen 2 and drag the window into the screen 1, Spotify shows like this:

Newbie

Hi!   I have two screens like this: When I maximize in screen 2 and drag the window into the screen 1, Spotify shows like this:

idatadavid

Newbie

626 Views

1 replies

2 likes

Windows
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  • 1 replies
  • 2 likes

Superuser Contribution Memory usage, performance problems and UI refreshes, result of memory leak?

PlanPremiumCountryBelgiumDeviceRyzen 5 5600X16GB RAMGTX 1070Hardware Acceleration enabledOperating SystemWindows 10 Build 19042.1348 My Question or IssueEver since switching over to React for the desktop UI, I've noticed that when in normal use (goin...

Newbie

Plan Premium Country Belgium Device Ryzen 5 5600X 16GB RAM GTX 1070 Hardware Acceleration enabled Operating System Windows 10 Build 19042.1348   My Question or Issue Ever since swit...

Alex

Spotify Legend

1187 Views

3 replies

1 likes

memory leak
React
ui refresh
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  • 1 likes

Solved!! Scrolling too fast in new update~

So, when the new update of Spotify rolled out, the scrolling got all wierd. When I scroll through a page, 1 unit of scrolling (one slight turn of the mouse wheel) scrolls an entire page. Is it just me, or is this happening to everyone? This is really...

Casual Listener

So, when the new update of Spotify rolled out, the scrolling got all wierd.  When I scroll through a page, 1 unit of scrolling (one slight turn of the mouse wheel) scrolls an entire page.  ...

qohmos

Casual Listener

20741 Views

15 replies

41 likes

Windows
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  • 15 replies
  • 41 likes

"This content is not available" when I click on my liked songs and when i search new

PlanPremiumCountryUSADevice(Samsung Galaxy 20FE, MSI Gaming Laptop late 2019)Operating System(Android 20, Windows 10) My Question or IssueALL DESKTOP CONTENT is unavailable. All of my liked songs and even everything i search for. Spotify essentially ...

Casual Listener

Plan Premium Country USA Device (Samsung Galaxy 20FE, MSI Gaming Laptop late 2019) Operating System (Android 20, Windows 10)   My Question or Issue ALL DESKTOP CONTENT is unavailable. ...

Amay

Spotify Star

568 Views

1 replies

1 likes

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  • 1 likes

Superuser Contribution [Desktop][Podcasts] Sort Playlist Tracks (especially My Episodes)

I would like to be able to sort the My Episodes podcast playlist by Podcast Name, Date Added, and maybe Date Released. I listen to some podcasts from start to end, but then there are others that come out every day that I want to start my day with. I ...

Casual Listener

I would like to be able to sort the My Episodes podcast playlist by Podcast Name, Date Added, and maybe Date Released. I listen to some podcasts from start to end, but then there are others that come...

Eni

Moderator

397 Views

1 replies

1 likes

Desktop
Podcasts
  • 397 Views
  • 1 replies
  • 1 likes

Superuser Contribution Column titled # contains wrong value when filtering playlist

When you filter a playlist the value in the column titled # does not match the actual number in the playlist. This makes it hard to navigate to a filtered track later. Another option, to select a track in the filtered list and clear the filter also d...

Music Fan

When you filter a playlist the value in the column titled # does not match the actual number in the playlist. This makes it hard to navigate to a filtered track later.   Another option, to sel...

MafeG

Spotify Legend

534 Views

3 replies

0 likes

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Superuser Contribution Window not maximizing fully - a small bar is left on the bottom

Plan: PremiumCountry: NorwayDevice: ASUS Notebook S406UOperating System: Windows 11 Home version 21H2 (installed 28.12.2021) My Issue:When I maximize the Spotify window on my desktop, it is not fully maximized. There is a small bar left between the m...

Casual Listener

Plan: Premium Country: Norway Device: ASUS Notebook S406U Operating System: Windows 11 Home version 21H2 (installed 28.12.2021)   My Issue: When I maximize the Spotify window on my desktop...

MafeG

Spotify Legend

863 Views

3 replies

2 likes

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Solved!!Superuser Contribution Lyrics disapeared

PlanFreeCountryBrazilDeviceNotebookOperating SystemWindows 10 My Question or IssueUntil last month, I was praticing my japanese using Japanese songs, like SCANDAL - Hon Wo Yomu, etc. And sudently, after the last Update, the app (the one that we downl...

Casual Listener

Plan Free Country Brazil Device Notebook Operating System Windows 10   My Question or Issue Until last month, I was praticing my japanese using Japanese songs, like SCANDAL - Hon Wo Yo...

MafeG

Spotify Legend

680 Views

3 replies

0 likes

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Spotify won't play through my laptops HDMI port

PC app on Windows 10 works fine if I'm playing a song through my laptops speakers or the aux port but if I try to use it through my laptops HDMI cable to my reciever I get "This song is not available. If you have the file on your computer you can imp...

Casual Listener

 PC app on Windows 10 works fine if I'm playing a song through my laptops speakers or the aux port but if I try to use it through my laptops HDMI cable to my reciever I get "This song is no...

ap_richardson

Newbie

2138 Views

2 replies

0 likes

Windows
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  • 2 replies
  • 0 likes

Solved!! will Spotify 2020 wrapped be available on Desktop in the future?

hi, I noticed that Spotify 2020 wrapped has been released for a lot of people on the mobile app, but I was wondering if there were any plans to also release it to users on Desktop, like previous years. thanks!

Newbie

hi, I noticed that Spotify 2020 wrapped has been released for a lot of people on the mobile app, but I was wondering if there were any plans to also release it to users on Desktop, like previous year...

loumauve

Newbie

15771 Views

18 replies

30 likes

  • 15771 Views
  • 18 replies
  • 30 likes

Spotify won´t play music

Ok so the problem that I have is that on my Desktop (Win 8.1, latest updates etc) Spotify won´t play any music over certain outputs.If I set my audio output (for the whole pc) to my headset everything works perfectly fine. But when I set it to my Aud...

Visitor

Ok so the problem that I have is that on my Desktop (Win 8.1, latest updates etc) Spotify won´t play any music over certain outputs. If I set my audio output (for the whole pc) to my headset everyth...

Marcwithacmusic

Casual Listener

2311 Views

4 replies

4 likes

Output Device
Won´t play songs
  • 2311 Views
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Superuser Contribution Can't cut, copy or paste local files

Operating SystemWindows 10 Hello. Thought I'd try one last time to request help before moving to a different streaming service. There are other threads on this issue, but they are old and some are even marked as "Solved" when they clearly weren't, wh...

Casual Listener

Operating System Windows 10   Hello. Thought I'd try one last time to request help before moving to a different streaming service. There are other threads on this issue, but they are old and ...

Eni

Moderator

1086 Views

1 replies

2 likes

  • 1086 Views
  • 1 replies
  • 2 likes

Superuser Contribution Scrolling songs up in a playlist does not work in new Desktop update

PlanPremiumCountryNorwayDeviceDesktopOperating SystemWindows 10 My Question or IssueAfter the latest update of the desktop app, I can no longer use the mouse to scroll songs upwards in my playlist. I can only move them up in what is shown in the page...

Roadie

  Plan Premium Country Norway Device Desktop Operating System Windows 10   My Question or Issue After the latest update of the desktop app, I can no longer use the mouse to...

Eni

Moderator

659 Views

3 replies

4 likes

  • 659 Views
  • 3 replies
  • 4 likes