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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87004 Views

40 replies

68 likes

  • 87004 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

814571 Views

505 replies

64 likes

  • 814571 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29210 Views

30 replies

7 likes

  • 29210 Views
  • 30 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3422 Views

0 replies

4 likes

  • 3422 Views
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Superuser Contribution Full Screen Mode

PlanPremiumCountryUKDeviceHP LaptopOperating SystemWindows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe recent updates to the app available from Spotify (not windows store) have slowly been ironing out problems that first occurre...

Gig Goer

Plan Premium Country UK Device HP Laptop Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The recent updates to the app available from S...

Eni

Moderator

4394 Views

3 replies

0 likes

  • 4394 Views
  • 3 replies
  • 0 likes

Superuser Contribution Video not working on Windows app or in browser (works fine on Android)

PlanPremiumCountrySlovenia DevicePCOperating SystemWindows 10 My Question or IssueVideos won't load in Windows app or in any browser, it starts loading but never loads and after a second or two it just stops. Music works fine. I've tried different br...

Casual Listener

Plan Premium Country Slovenia   Device PC Operating System Windows 10   My Question or Issue Videos won't load in Windows app or in any browser, it starts loading but never loads...

MafeG

Spotify Legend

16000 Views

23 replies

6 likes

  • 16000 Views
  • 23 replies
  • 6 likes

Solved!!Superuser Contribution Google Home Mini not appearing in Desktop Client for Windows 10

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueHere's a strange one.I've been using Spotify desktop client on Windows 10 playing on Google Home Mini for many months. No issues. Then recently, maybe couple weeks ago, it stopped...

Casual Listener

Plan Premium Country Canada Operating System Windows 10   My Question or Issue Here's a strange one. I've been using Spotify desktop client on Windows 10 playing on Google Home Mini for...

tom526

Casual Listener

726 Views

2 replies

0 likes

  • 726 Views
  • 2 replies
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Superuser Contribution Lyrics not working

PlanPremiumCountryPhilippinesDevice(Samsung Galaxy A10, Windows)Operating System(Android 12) My Question or IssueI have noticed that the lyrics feature does not function with the Premium feature, I have compared it with two different accounts, one wi...

Newbie

  Plan Premium Country Philippines Device (Samsung Galaxy A10, Windows) Operating System (Android 12)   My Question or Issue I have noticed that the lyrics feature does not funct...

Jeremy

Spotify Legend

5805 Views

9 replies

4 likes

App and Feature
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  • 9 replies
  • 4 likes

Superuser Contribution problemi attività amici

Piano:PremiumNazioneItalia Dispositivo HP pavilion x360Sistema operativowindows 11 La mia domanda o problemanon riesco più a vedere l'attività dei miei amici, ho provato a disinstallare l'applicazione, a ricollegarmi e ho controllato tutte le svariat...

Newbie

Piano: Premium Nazione Italia   Dispositivo  HP pavilion x360 Sistema operativo windows 11   La mia domanda o problema non riesco più a vedere l'attività dei miei amici, ho ...

MafeG

Spotify Legend

1345 Views

1 replies

0 likes

attività
attività amici
feed
  • 1345 Views
  • 1 replies
  • 0 likes

Opening a link (from browser or search box) automatically plays the song

Hello, the issue has been reported previously and marked as fixed: https://community.spotify.com/t5/Ongoing-Issues/When-opening-a-link-to-a-song-the-app-starts-playing-the-next/idi-p/5246755 I have to say, that sadly it's still happening, the song st...

Regular

Hello,   the issue has been reported previously and marked as fixed: https://community.spotify.com/t5/Ongoing-Issues/When-opening-a-link-to-a-song-the-app-starts-playing-the-next/idi-p/5246755...

Pawulon

Regular

946 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution I have to trick Spotify into playing music?

PlanPremiumCountrySwedenOperating SystemWindows 10 My Question or IssueI get the "Spotify can't play this right now"-error whenever I attempt to play a song with my RME ADI-2 DAC is connected as the primary audio device.However, if I turn it off, cau...

Regular

Plan Premium Country Sweden Operating System Windows 10   My Question or Issue I get the "Spotify can't play this right now"-error whenever I attempt to play a song with my RME ADI-2 DAC...

Uncredited

Regular

2023 Views

7 replies

1 likes

  • 2023 Views
  • 7 replies
  • 1 likes

Superuser Contribution "Sponsored by" view shows example buttons "test button message 0" "test tagline 0"

PlanPremiumCountryGermanyDeviceLaptop (Spotify for Windows 1.1.73.517.gbef50fdb)Operating SystemWindows 10 Pro (Version 1909) My Question or IssueHey,I navigated to the "Sponsored by" view and found out that this view does not seem to be ready to sho...

Casual Listener

Plan Premium Country Germany Device Laptop (Spotify for Windows 1.1.73.517.gbef50fdb) Operating System Windows 10 Pro (Version 1909)   My Question or Issue Hey, I navigated to the "Sp...

Ver

Spotify Legend

2125 Views

12 replies

2 likes

  • 2125 Views
  • 12 replies
  • 2 likes

Superuser Contribution Win 11/Spotify does not load local files in Dropbox folder

Hi, I tried various ways to load local files into my Win 11 Spotify desktop.I recently migrated to Win11.I have a dedicated 2TB Dropbox SSD in which I have also stored my local music filesI tried removing the local-files.bnk like suggested but no suc...

Casual Listener

Hi,   I tried various ways to load local files into my Win 11 Spotify desktop. I recently migrated to Win11. I have a dedicated 2TB Dropbox SSD in which I have also stored my local music fil...

Yordan

Moderator

1296 Views

3 replies

0 likes

  • 1296 Views
  • 3 replies
  • 0 likes

Superuser Contribution Duration and title of track are wrong

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueSee attached. The track duration is listed as 4:45. However, when you play the track, the player says it is 8:17 long (which is correct). Also, the title says "Single Version"...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue See attached. The track duration is listed as 4:45. However, when you play the track, the player sa...

Ver

Spotify Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cut "feature" not working still in 2022

I know the Spotify team is aware that the cut option is no longer working, but come on guys, this issue has been around since June 2021. Why won't you just let the already working "feature" be there? It's such a small thing, I don't understand why yo...

Casual Listener

I know the Spotify team is aware that the cut option is no longer working, but come on guys, this issue has been around since June 2021.   Why won't you just let the already working "feature" ...

Kiril

Moderator

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify API Documentation Website Bug

Hello,First: I didn't know where to post this as there is no section for website bug reports. I have two issues.1. In the documentation of the Spotify API, I found a misleading link. On this site: "https://developer.spotify.com/documentation/general/...

Casual Listener

Hello, First: I didn't know where to post this as there is no section for website bug reports. I have two issues. 1. In the documentation of the Spotify API, I found a misleading link. On this site...

Alex

Spotify Legend

755 Views

1 replies

1 likes

api documentation
  • 755 Views
  • 1 replies
  • 1 likes

Superuser Contribution Crackling, shuttering, distortion noises are back

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10My Question or IssueOn the windows/PC version, the old crackling or shuttering or distortion noises are back. Every couple of seconds, the sound pauses, crackles, and then continues, making...

Visitor

Plan Premium Country Argentina Device PC Operating System Windows 10 My Question or Issue On the windows/PC version, the old crackling or shuttering or distortion noises are back. Every coup...

MafeG

Spotify Legend

783 Views

3 replies

0 likes

  • 783 Views
  • 3 replies
  • 0 likes

Solved!! Media keys being taken over by chrome tabs

so this problem came up yesterday. I believe this was also the same day I updated chrome. Before yesterday i could use the media keys on my corsair k70 to pause and play songs no matter what i was doing. Now whenever have a tab (like youtube or twitc...

Casual Listener

so this problem came up yesterday. I believe this was also the same day I updated chrome. Before yesterday i could use the media keys on my corsair k70 to pause and play songs no matter what i w...

elishalai5

Newbie

12952 Views

10 replies

2 likes

  • 12952 Views
  • 10 replies
  • 2 likes

Solved!!Superuser Contribution Unable to cut / paste below songs.

PlanFree Operating SystemWindows My Question or IssueAs I've stated in the title, I am having trouble understanding why would you remove a feature with the UI update? I was able to cut songs with CTRL + X, then click on a song once with the left clic...

Visitor

Plan Free   Operating System Windows   My Question or Issue As I've stated in the title, I am having trouble understanding why would you remove a feature with the UI update? I was ab...

Arikabeth

Roadie

2828 Views

11 replies

6 likes

  • 2828 Views
  • 11 replies
  • 6 likes

Superuser Contribution Not able to sort my playlists!

PlanPremium FamilyCountryItalyDeviceDesktop PCOperating SystemWindows 11 My Question or IssueHi,I can't sort songs in my playlists, when i drag one or more songs to go to the top of the playlist, the app won't let me do that!Version: Spotify per Wind...

Music Fan

Plan Premium Family Country Italy Device Desktop PC Operating System Windows 11   My Question or Issue Hi, I can't sort songs in my playlists, when i drag one or more songs to go to t...

Ver

Spotify Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution A Huge Problem With Blurry Album Art After New Desktop Update

Plan Premium Country United States Device Desktop PC Operating System Windows 10 My Question or Issue I have noticed one striking issue that has been bothering me ever since the desktop redesign rolled out. The first big issue is that all the album a...

Regular

  Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue   I have noticed one striking issue that has been both...

MattSuda

Spotify Star

4961 Views

14 replies

13 likes

  • 4961 Views
  • 14 replies
  • 13 likes

Solved!!Superuser Contribution CPU usage (+ cant close)

PlanPremium (Family)CountryGermany DeviceDesktop PcCPU - R5 3600Operating SystemWindows 22000.348 64bit Pro My Question or IssueHey, lately Spotify uses ~10% of my cpu constantly. Before it was like 0.2% and spiked maybe to 1% or 2% while browsing.Sp...

Regular

Plan Premium (Family) Country Germany   Device Desktop Pc CPU - R5 3600 Operating System Windows 22000.348 64bit Pro   My Question or Issue Hey, lately Spotify uses ~10% of...

Dschogo

Regular

1371 Views

4 replies

0 likes

CPU
Windows
  • 1371 Views
  • 4 replies
  • 0 likes

Superuser Contribution Ad results in spotify stopping

PlanFreeCountrySwedenDeviceLaptopOperating SystemWindows 10 My Question or IssueLately, an ad "www.pegi.info" results in that the announcement is not played, and spotify does not play anymore music. It halts. Not the first time. Some times, some ads ...

Regular

Plan Free Country Sweden Device Laptop Operating System Windows 10   My Question or Issue Lately, an ad "www.pegi.info" results in that the announcement is not played, and spotify does...

Elena

Moderator

1695 Views

11 replies

0 likes

  • 1695 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Windows App very large queue RAM and crashing

Operating SystemWindows 10 My Question or IssueI have a really large queue synced between my spotify apps at the moment. This usually isn't a problem on any device, but on the Windows app viewing the queue causes problems. If I don't look at the queu...

Visitor

Operating System Windows 10   My Question or Issue I have a really large queue synced between my spotify apps at the moment. This usually isn't a problem on any device, but on the Windows ap...

Eni

Moderator

891 Views

2 replies

1 likes

  • 891 Views
  • 2 replies
  • 1 likes