Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
14274 Views
111 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2002 Views
15 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4980 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueHi, I've never posted a question on this forum but after searching online and trying multiple approaches I'm still having the same issue. I also didn't see any othe...
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue Hi, I've never posted a question on this forum but after searching online and tr...
Casual Listener
2812 Views
5 replies
7 likes
PlanFree Operating SystemWindows 11 My Question or Issue My spotidy podcasts only play on alphabetical order, I have tried sorting it chronologically back and forth, troubleshooting/clearing app data, and reinstalled many times.
Plan Free Operating System Windows 11 My Question or Issue My spotidy podcasts only play on alphabetical order, I have tried sorting it chronologically back and forth, tr...
225 Views
0 replies
0 likes
Having the desktop app remember the change to the song save location on my desktop pc upon reauthentication, because when I had the app ask me to log in again it did not. This is a problem for me and others who maybe out there who have a smaller driv...
Having the desktop app remember the change to the song save location on my desktop pc upon reauthentication, because when I had the app ask me to log in again it did not. This is a problem for me and...
Spotify Legend
561 Views
1 replies
0 likes
Please create sub-directories possibilities to gather playlists together. I do have around 80 Playlists and it would be great to be able to group some of them.
Please create sub-directories possibilities to gather playlists together. I do have around 80 Playlists and it would be great to be able to group some of them.
Moderator
490 Views
1 replies
0 likes
PlanPremiumCountryUKOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I've noticed recently a change in the functionality of selecting songs and retaining my queue. Whereas in the past, I could hit play on any individual ...
Plan Premium Country UK Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I've noticed recently a change in the functionality of selecting songs a...
Spotify Legend
659 Views
1 replies
0 likes
PlanPremiumCountryEstoniaDeviceComputeOperating SystemWindows 10 My Question or IssueI've owned Spotify premium for 1.5 years now and haven't run into this problem yet. Couple days ago I got on my usual playlist and started to listen to music. Sudden...
Plan Premium Country Estonia Device Compute Operating System Windows 10 My Question or Issue I've owned Spotify premium for 1.5 years now and haven't run into this problem ye...
Community Legend
730 Views
1 replies
0 likes
PlanFreeCountryCanadaDeviceWindowsOperating SystemWindows 11 My Question or IssueI can't dismiss ads clicking the X in top right when the video is in Cinema mode. I have to hit ESC to minimize video before I can click the X to dismiss.
Plan Free Country Canada Device Windows Operating System Windows 11 My Question or Issue I can't dismiss ads clicking the X in top right when the video is in Cinema mode. I have to h...
Moderator
2369 Views
10 replies
1 likes
PlanPremiumCountryFinlandDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify greys out songs on my playlists for no good reason. The songs ARE available in my country, that's not the problem. When I click on the song on my playlist, i...
Plan Premium Country Finland Device Desktop Operating System Windows 10 My Question or Issue Spotify greys out songs on my playlists for no good reason. The songs ARE available in my...
Moderator
810 Views
1 replies
0 likes
Plan
Plan
Casual Listener
1409 Views
3 replies
1 likes
PlanPremiumCountryCzechiaDevicePCOperating SystemWindows 10 My Question or IssueThe "Show desktop overlay when using media keys" preferences toggle works correctly only for music, where it correctly removes the annoying media overlay on Windows, but ...
Plan Premium Country Czechia Device PC Operating System Windows 10 My Question or Issue The "Show desktop overlay when using media keys" preferences toggle works correctly only for m...
Spotify Legend
2416 Views
6 replies
0 likes
Hi, I've installed Spotify on Windows 11 through Microsoft Store 4 times: for 2 accounts on my PC and for 2 accounts on my laptop. Everything works great, except for 1 thing: for 1 account on my PC I can only logon with my normal Spotify account, but...
Hi, I've installed Spotify on Windows 11 through Microsoft Store 4 times: for 2 accounts on my PC and for 2 accounts on my laptop. Everything works great, except for 1 thing: for 1 account o...
Casual Listener
1771 Views
4 replies
0 likes
Crossfade on the desktop application breaks every time I try to enable it. I exit out the settings after turning it on, and it sets the crossfade timer to -2123421 seconds when reopened. Please help!
Crossfade on the desktop application breaks every time I try to enable it. I exit out the settings after turning it on, and it sets the crossfade timer to -2123421 seconds when reopened. Please help!
Casual Listener
1144 Views
2 replies
2 likes
When I add more songs to the "My Liked" playlist it doesn't auto-update on my desktop. I would like the option to refresh my playlist so it can stay synced with what's on my mobile device.
When I add more songs to the "My Liked" playlist it doesn't auto-update on my desktop. I would like the option to refresh my playlist so it can stay synced with what's on my mobile device.
Moderator
1037 Views
1 replies
0 likes
Spotify is open on both the desktop and my iPhone 11, while my phone has a Bluetooth connection to the JBL Flip 4. Then either on my desktop or phone, I will switch the music over to play on my desktop. I will dance around for a second before turning...
Spotify is open on both the desktop and my iPhone 11, while my phone has a Bluetooth connection to the JBL Flip 4. Then either on my desktop or phone, I will switch the music over to play on my deskt...
Spotify Legend
2598 Views
1 replies
0 likes
The following is a screenshot of the "Friend Activity" section in Spotify https://www.dropbox.com/s/2qfs7l196v8ksjl/Capture.PNG?dl=0 As you can see it's telling me to enable "Share my listening activity on Spotify" which I have, yet it still shows it...
The following is a screenshot of the "Friend Activity" section in Spotify https://www.dropbox.com/s/2qfs7l196v8ksjl/Capture.PNG?dl=0 As you can see it's telling me to enable "Share ...
Moderator
538 Views
1 replies
0 likes
PlanPremiumCountryScotland Devicelaptop Operating SystemWindows 10 My Question or IssueWhenever I change my default sound device in Windows settings, spotify automatically plays. Is there a setting to stop this?
Plan Premium Country Scotland Device laptop Operating System Windows 10 My Question or Issue Whenever I change my default sound device in Windows settings, spotify au...
Newbie
1538 Views
4 replies
1 likes
PlanPremiumCountryUSADeviceAlienware LaptopOperating SystemWindows 10 My Question or IssueWhen I updated my Spotify, the option to make playlists public or private completely disappeared from the options menu. I've tried reinstalling Spotify 3 times ...
Plan Premium Country USA Device Alienware Laptop Operating System Windows 10 My Question or Issue When I updated my Spotify, the option to make playlists public or private completely...
Music Fan
16340 Views
21 replies
8 likes
Heya!I understand this is the desktop section, but I'm having issues syncing played musices/playlists between instances (so kinda involving desktop issues as well).I mean, if I start playing a playlist on the phone app, when I get to my desktop it si...
Heya! I understand this is the desktop section, but I'm having issues syncing played musices/playlists between instances (so kinda involving desktop issues as well). I mean, if I start playing a pl...
378 Views
0 replies
1 likes
PlanPremiumCountryTurkeyDeviceLenovo Ideapad 510Operating SystemWindows 10 My Question or IssueWhen I open the application from the phone, I cannot connect to my desktop version, but there is no problem in the browser version. I uninstalled and reins...
Plan Premium Country Turkey Device Lenovo Ideapad 510 Operating System Windows 10 My Question or Issue When I open the application from the phone, I cannot connect to my desktop vers...
Moderator
1403 Views
5 replies
0 likes
PlanPremiumCountryUKDevicePCOperating SystemWindows 7 My Question or IssueThis is a new issue for me this past week.When I select songs in one of my playlists, and right click and add them to another of my playlists, a pop up appears at the bottom sa...
Plan Premium Country UK Device PC Operating System Windows 7 My Question or Issue This is a new issue for me this past week. When I select songs in one of my playlists, and right ...
Spotify Legend
4305 Views
13 replies
0 likes
