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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2097 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150903 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139015 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11290 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Superuser Contribution Unable to Play any Music "This content is not available." - Repeatedly Happening

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10 My Question or IssueThis is the third time in the last week that I've opened Spotify and every song is greyed out and a popup says "This content is not available." when I try to play it.I've...

Regular

Plan Premium Country USA Device Laptop Operating System Windows 10   My Question or Issue This is the third time in the last week that I've opened Spotify and every song is greyed out ...

OscarDC

Moderator

1544 Views

3 replies

7 likes

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  • 3 replies
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Solved!!Superuser Contribution [Desktop][Other] Show time remaining in the currently playing track by clicking or tapping

On the Now Playing screen or the bottom of the desktop app, on the left you see how far into a song you are, then a song progress bar, then the total time for the track being played. In the past, you could click or tap on that right-hand number (whic...

Gig Goer

On the Now Playing screen or the bottom of the desktop app, on the left you see how far into a song you are, then a song progress bar, then the total time for the track being played.   In the ...

Maria

Moderator

6574 Views

8 replies

0 likes

Desktop
Other
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Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountryDenmarkDeviceCustom build PCOperating SystemWindows 10 My Question or IssueWhen I try to use the Spotify App for Windows 10, I get the message "Spotify can't play this right now. If you have the file on your computer you can import ...

Newbie

  Plan Premium Country Denmark Device Custom build PC Operating System Windows 10   My Question or Issue When I try to use the Spotify App for Windows 10, I get the message "Spot...

Alex

Spotify Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Solved!! New application for Windows

So ... They took away some options in the desktop windows application. For example, I sorted the playlist by artists. I tagged some songs. I went into my own order and moved the marked songs, for example. But now it doesn't work, the marked songs wil...

Roadie

So ... They took away some options in the desktop windows application. For example, I sorted the playlist by artists. I tagged some songs. I went into my own order and moved the marked songs, for exa...

lubos

Roadie

745 Views

3 replies

0 likes

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Solved!!Superuser Contribution No translation for "See more" button

PlanPremiumCountryPolandDeviceMi Notebook 13.3Operating SystemWindows 10 My Issue:No translation for "See more" button on singer page (Using polish version).But "See less" translation is ok.

Visitor

Plan Premium Country Poland Device Mi Notebook 13.3 Operating System Windows 10   My Issue: No translation for "See more" button on singer page (Using polish version). But "See le...

Alex

Spotify Legend

753 Views

1 replies

1 likes

Windows
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Superuser Contribution New layout

PlanFreeCountryUSADevice PCOperating SystemWindows 10 My Question or IssueI closed the application cause i didnt need it at that moment but then when i opened it, the display was completely different. it was as if the Web Player layout was now in the...

Newbie

Plan Free Country USA Device  PC Operating System Windows 10   My Question or Issue I closed the application cause i didnt need it at that moment but then when i opened it, the di...

HeyImSolace

Regular

985 Views

7 replies

1 likes

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Superuser Contribution Issues with filtered playlists

CountrySpainVersion1.1.58.820.g2ae50076-aOperating SystemWindows 10 My Question or IssueHello, In the last version of Desktop app, something has changed when you play a song after filtering a playlist. Before this update, when you filtered a playlist...

Composer

Country Spain Version 1.1.58.820.g2ae50076-a Operating System Windows 10   My Question or Issue Hello,   In the last version of Desktop app, something has changed when you play a ...

Ivan

Spotify Legend

4052 Views

20 replies

3 likes

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Solved!!Superuser Contribution How can I get help from official spotify support?

My Question or IssueIs it only community support? Yersterday I have posted a topic with my issue and it is 0 comments below. How can i message to official spotify support which will 100% answer me?

Casual Listener

My Question or Issue Is it only community support? Yersterday I have posted a topic with my issue and it is 0 comments below. How can i message to official spotify support which will 100% answer me?

Alex

Spotify Legend

585 Views

2 replies

0 likes

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Solved!!Superuser Contribution Problem with mute shortcut key and full volume shortcut key

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI have a problem. I can't use after upda...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

Alex

Spotify Legend

992 Views

1 replies

0 likes

New spotify interface
spotify for desktop
  • 992 Views
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Everything is broken

PlanPremiumCountry DeviceDell PCOperating SystemWindows 10 My Question or IssueAt first the only problem was not being able to search or filter inside playlist. I'm not sure why you guys removed that feature but it was completely gone for me on the w...

Newbie

Plan Premium Country   Device Dell PC Operating System Windows 10   My Question or Issue At first the only problem was not being able to search or filter inside playlist. I'm not ...

Puyo

Regular

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify wont show local files

PlanPremiumCountryUkraineOperating SystemWindows 10 My Question or IssueSomeone say me please, where is my local files?

Casual Listener

Plan Premium Country Ukraine Operating System Windows 10   My Question or Issue Someone say me please, where is my local files?

Eni

Moderator

1119 Views

4 replies

1 likes

  • 1119 Views
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  • 1 likes

Superuser Contribution No audio after update

PlanPremiumCountrySwedenDeviceWindowsOperating SystemWindows 10Version 1.1.58.820.g2ae50076-a Spotify was updated today, may 2nd, and since there's no audio playback. The progress bar moves, but there's no audio. I checked the mute function in the ap...

Casual Listener

  Plan Premium Country Sweden Device Windows Operating System Windows 10 Version  1.1.58.820.g2ae50076-a   Spotify was updated today, may 2nd, and since there's no audio pl...

Novy

Moderator

1091 Views

1 replies

0 likes

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Superuser Contribution Spotify keeps pausing

PlanPremium Operating SystemWindows 10, Android MIUI My Question or IssueSpotify keeps pausing sometimes. It doesnt happens everytime but when it happens it keeps pausing too many times. When i switch to offline mode or turn off mobile data/wifi it d...

Casual Listener

Plan Premium   Operating System Windows 10, Android MIUI    My Question or Issue Spotify keeps pausing sometimes. It doesnt happens everytime but when it happens it keeps pausin...

Novy

Moderator

487 Views

3 replies

0 likes

  • 487 Views
  • 3 replies
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Spotify Recently Played Keeps resetting

PlanPremiumCountry DeviceDesktop/AndroidOperating SystemWindows 10 & Android 11 My Question or IssueSo my recently played keeps resetting to numbers i listened to a long time ago and it resets when i shut off the device i used to listen with (web pla...

Visitor

Plan Premium Country   Device Desktop/Android Operating System Windows 10 & Android 11   My Question or Issue So my recently played keeps resetting to numbers i listened t...

AeroZ

Composer

412 Views

1 replies

0 likes

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Superuser Contribution Friend activity not updating properly

PlanPremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueI've noticed that the listening activity is not updating properly. I have it on 2 Windows laptops and one of them would show that a friend is currently listening to a song,...

Regular

Plan Premium Country   Device Laptop Operating System Windows 10   My Question or Issue I've noticed that the listening activity is not updating properly. I have it on 2 Windows l...

Novy

Moderator

1461 Views

16 replies

3 likes

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Superuser Contribution Disabling listening activity

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhat happens when you disable your listening activity after it was once enabled? Does your na...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue What ha...

Alex

Spotify Legend

2582 Views

3 replies

0 likes

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Solved!!Superuser Contribution Re: Autoplay not working

Tried it... didn't work out.Tried uninstalling and reinstalling... no success too.This only happens on my office PC. Home PC works just fine.

Regular

Tried it... didn't work out. Tried uninstalling and reinstalling... no success too. This only happens on my office PC. Home PC works just fine.

Eni

Moderator

2072 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

Missing short cut key to navigate back and forth in the browse history

On my Windows desktop application. Since a while back I can no longer use the short cut key command Alt + Arrow left and Arrow right to navigate back and forth in my browse history. Is there another key combination that I have missed or am I forced t...

Newbie

On my Windows desktop application. Since a while back I can no longer use the short cut key command Alt + Arrow left and Arrow right to navigate back and forth in my browse history. Is there another ...

313 Views

0 replies

0 likes

  • 313 Views
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Latest windows app update is broken

Yesterday spotify was running fine but the update I got today seems to just crash the app after a few minutes of use. I've followed all the solutions in other threads but nothing worked. Please revert the latest update.

Regular

Yesterday spotify was running fine but the update I got today seems to just crash the app after a few minutes of use. I've followed all the solutions in other threads but nothing worked. Please rever...

MauriceMV

Spotify Star

646 Views

3 replies

0 likes

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Superuser Contribution Spotify Closes After 1-2 Songs.

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI have had Spotify for a long time and it has worked near perfectly but a couple of days ago I upgraded to premium and then after about one to two songs my Spotify will rando...

Casual Listener

  Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue I have had Spotify for a long time and it has worked near perfectly but a couple of days a...

mh901

Visitor

1278 Views

6 replies

0 likes

  • 1278 Views
  • 6 replies
  • 0 likes