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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133774 Views
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  • 24 likes
  • Mac
    Windows
  • 133774 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50534 Views
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  • Windows
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Superuser Contribution Stop the sync between devices

I want to prevent Spotify synchronizing between the devices I use. When I'm in the office of in the car I like to listen to certain songs, but while I'm at home on my desktop I want to listen to different sort of music.Please do not suggest use playl...

  • Visitor
  • I want to prevent Spotify synchronizing between the devices I use. When I'm in the office of in the car I like to listen to certain songs, but while I'm at home on my desktop I want to listen to diff...
  • piotreksf
  • Newbie
  • 3147 Views
  • 11 replies
  • 23 likes
  • 3147 Views
  • 11 replies
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Superuser Contribution Music Refuses to Play

PlanPremiumCountryUnitedStatesDeviceWindows PCOperating SystemWindows 10 My Question or IssueWhen opening spotify earlier today i noticed i couldnt download a certain song. I removed the song from my playlist and re added it, didnt work. i tried rein...

  • Visitor
  •   Plan Premium Country UnitedStates Device Windows PC Operating System Windows 10   My Question or Issue When opening spotify earlier today i noticed i couldnt download a certain...
  • Ivan
  • Spotify Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
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adding a song to a collaborative playlist doesn't work in the desktop app

The desktop app doesn't let me add songs to a collaborative playlist (CD Baby Mixtape). I click on the playlist icon to add a song and nothing happens. But adding to my own playlist works. And adding a song to the collaborative playlist with the ipho...

  • Casual Listener
  • The desktop app doesn't let me add songs to a collaborative playlist (CD Baby Mixtape). I click on the playlist icon to add a song and nothing happens. But adding to my own playlist works. And adding...
  • eltoch
  • Composer
  • 274 Views
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  • 274 Views
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Superuser Contribution Spotify restarts the playlist.

PlanFreeCountry DeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueWhen a song ends (any song other than the first) by itself (if I skip it everything works just fine) Spotify comes back to the first song on the playlist (depending on ...

  • Newbie
  •   Plan Free Country   Device Windows 10 PC Operating System Windows 10   My Question or Issue When a song ends (any song other than the first) by itself (if I skip it ever...
  • Mario
  • Moderator
  • 203 Views
  • 1 replies
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  • 203 Views
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Solved!!Superuser Contribution Song instantly skips.

PlanPremiumCountryCanadaDeviceWindows 10 Gaming LaptopMy Question or IssueSo my songs keep randomly skipping, for instance:I'll play my song, listen to it, but at the end when it plays the next song on the playlist it'll instantly skip.I'll listen to...

  • Casual Listener
  • Plan Premium Country Canada Device Windows 10 Gaming Laptop My Question or Issue So my songs keep randomly skipping, for instance: I'll play my song, listen to it, but at the end when it play...
  • Ivan
  • Spotify Legend
  • 1815 Views
  • 3 replies
  • 0 likes
  • skipping
  • 1815 Views
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All my PC cannot connect directly to sonos

PlanPremiumCountrySingaporeDeviceAcer Spin 3 and Surface GoOperating System Windows 10 My Question or IssueHey guys,I try to stream directly from the Spofity app to my Sonos. But it doesn't detect my sonos on my laptops. It works perfectly on my phon...

  • Regular
  • Plan Premium Country Singapore Device Acer Spin 3 and Surface Go Operating System  Windows 10   My Question or Issue Hey guys, I try to stream directly from the Spofity app to my...
  • 121 Views
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  • 121 Views
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Superuser Contribution First Track (only) of a Playlist Repeats

The first track of any playlist repeats once, and then the rest of the playlist continues as normal and does not repeat again. The repeat button is off. This makes no sense. This is on-line streaming (not downloaded content - I don't do downloads so ...

  • Casual Listener
  • The first track of any playlist repeats once, and then the rest of the playlist continues as normal and does not repeat again.  The repeat button is off.  This makes no sense.  This is...
  • Mario
  • Moderator
  • 147 Views
  • 1 replies
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  • 147 Views
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Superuser Contribution spotify wont let me select songs or skip

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueRecently when using my spotify on my PC whether it be the web browser or the app it wont let me select a song from a playlist, sometimes it occasionally lets me play a song b...

  • Newbie
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Recently when using my spotify on my PC whether it be the web browser or the app it wont let me se...
  • Ivan
  • Spotify Legend
  • 591 Views
  • 1 replies
  • 0 likes
  • 591 Views
  • 1 replies
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Cortana - no "play next track", "skip track" or "play next" command for Spotify?

Plan: PremiumCountry: UKDevice: PCOperating System: Windows 10 My Question or Issue:Cortana does not recognise "play next track", "play next" or "skip track" commands for Spotify on my PC (Spotify integration with Cortana is otherwise working fine).I...

  • Casual Listener
  • Plan: Premium Country: UK Device: PC Operating System: Windows 10   My Question or Issue: Cortana does not recognise "play next track", "play next" or "skip track"  commands for Spoti...
  • 493 Views
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  • commands
    Cortana
    Play Next
    play next track
    skip track
    Spotify
  • 493 Views
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Did Spotify Get Hacked?

PlanFreeCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueThere is something weird going on where the screen is all purple and I can't do anything...

  • Casual Listener
  • Plan Free Country United States Device Desktop Operating System Windows 10   My Question or Issue There is something weird going on where the screen is all purple and I can't do anythi...
  • Sebasty
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
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Superuser Contribution Error code : auth 15

PlanFreeCountry DevicePc with WindowsOperating SystemWindows 10 My Question or IssueMy brother disconnected me from spotify, and now when I try to connect, it says there is a fire wall who can block spotify. I already tried to disable my Fire wall, a...

  • Casual Listener
  •   Plan Free Country   Device Pc with Windows Operating System Windows 10   My Question or Issue My brother disconnected me from spotify, and now when I try to connect, it sa...
  • MafeG
  • Moderator
  • 16480 Views
  • 19 replies
  • 6 likes
  • 16480 Views
  • 19 replies
  • 6 likes

Whenever I play a song in desktop app camera turns on

PlanPremiumCountrySpainDeviceAcer Triton 500Operating SystemWindows 10My Question or IssueI recently downloaded the windows desktop app from the official website and whenever I play a song the camera turns on. If I pause the song, the camera turns of...

  • Visitor
  • Plan Premium Country Spain Device Acer Triton 500 Operating System Windows 10 My Question or Issue I recently downloaded the windows desktop app from the official website and whenever I play...
  • TaTHEj
  • Composer
  • 230 Views
  • 1 replies
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  • 230 Views
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Superuser Contribution [Desktop][Your Library] Liked songs sorted by genre

Hello!If you're like me, you "Like" to listen to various genres, but sometimes don't want to mix them all. Now I know this is similar to a post from 2014, but I'm wondering if the contents of the "Liked" songs can be sorted into genres. I would prefe...

  • Visitor
  • Hello! If you're like me, you "Like" to listen to various genres, but sometimes don't want to mix them all. Now I know this is similar to a post from 2014, but I'm wondering if the contents of the...
  • OscarDC
  • Moderator
  • 465 Views
  • 3 replies
  • 6 likes
  • Desktop
    Your Library
  • 465 Views
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Solved!!Superuser Contribution Desktop overlay doesn't update when listening on different device

PlanPremiumCountryDEDeviceAcer Swift SF315-41Operating SystemWindows 10 Pro (Insider Preview) My Question or IssueWhen playing music on a different device via Spotify connect, the Desktop overlay stops updating. I don't want it to disappear though, b...

  • Casual Listener
  •   Plan Premium Country DE Device Acer Swift SF315-41 Operating System Windows 10 Pro (Insider Preview)   My Question or Issue When playing music on a different device via Spotify...
  • Elena
  • Moderator
  • 773 Views
  • 6 replies
  • 0 likes
  • 773 Views
  • 6 replies
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Superuser Contribution Spotify Keeps Pausing Every 30 Seconds

PlanPremium Family PlanCountryUnited StatesDeviceAndroid, PCOperating SystemWindows 10 My Question or IssueI have been having my Spotify paused every 30 seconds, randomly. Here's the catch though.. IT IS NOT ATTACHED TO MY DISCORD. PLEASE DO NOT GIVE...

  • Visitor
  • Plan Premium Family Plan Country United States Device Android, PC Operating System Windows 10   My Question or Issue I have been having my Spotify paused every 30 seconds, randomly.&...
  • Elena
  • Moderator
  • 3362 Views
  • 2 replies
  • 1 likes
  • 3362 Views
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Solved!!Superuser Contribution Song never listened to added to liked songs and plays instead of what has been queued

PlanPremium CountryU.K DeviceWindows (Desktop) Operating SystemWindows 10 (64 Bit) I started up spotify this morning and it showed a song I've never listened to as if it was being played (it was also added to my liked songs for no apparent reason), e...

  • Casual Listener
  • Plan Premium   Country U.K   Device Windows (Desktop)   Operating System Windows 10 (64 Bit)   I started up spotify this morning and it showed a song I've never listen...
  • Mario
  • Moderator
  • 556 Views
  • 10 replies
  • 1 likes
  • 556 Views
  • 10 replies
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Superuser Contribution Remove suggestions from Home

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueRecently, my Home page has gotten more and more cluttered with podcasts and recommendations about "popular" artists that I don't give two shits about. I wouldn't care as much...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Recently, my Home page has gotten more and more cluttered with podcasts and recommendations about ...
  • CxNNAMON
  • Newbie
  • 72505 Views
  • 29 replies
  • 287 likes
  • 72505 Views
  • 29 replies
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Solved!! Dropdown menu displaying username instead of profile name

My Question or IssueThe dropdown menu in the upper right corner of the application is showing the randomly generated username instead of the customizable profile name. I'm not sure if that's just because it couldn't fetch the profile name, but seeing...

  • Visitor
  • My Question or Issue The dropdown menu in the upper right corner of the application is showing the randomly generated username instead of the customizable profile name.   I'm not sure if that...
  • OneByBoo
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • UI Issue
  • 212 Views
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Superuser Contribution Autoplay doesn't work

Autoplay never has worked on my desktop app. For that reason and because I like a random playlist based on my likes, I listen always to Youtube Music. There you got "Your mix" that keeps on playing for hours. But I spotify, every playlist that I list...

  • Visitor
  • Autoplay never has worked on my desktop app. For that reason and because I like a random playlist based on my likes, I listen always to Youtube Music. There you got "Your mix" that keeps on playing f...
  • Ivan
  • Spotify Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify kann dies zur Zeit nicht abspielen

Hallo Community! Folgendes Setup:Spotify Premium Family (seit Jahren ohne Probleme auf allen anderen Geräten inkl Sonos, Android-Phone etc.),neuerdings Windows 10 Home Laptop mit Audio-Interface Focusrite Scarlett 6i6 und Aktivlautsprechern von Fame....

  • Casual Listener
  • Hallo Community!   Folgendes Setup: Spotify Premium Family (seit Jahren ohne Probleme auf allen anderen Geräten inkl Sonos, Android-Phone etc.), neuerdings Windows 10 Home Laptop mit Audio-I...
  • Alex
  • Moderator
  • 32197 Views
  • 7 replies
  • 1 likes
  • 32197 Views
  • 7 replies
  • 1 likes