Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1215 Views

0 replies

2 likes

  • 1215 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144041 Views

83 replies

27 likes

  • 144041 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

128894 Views

294 replies

22 likes

  • 128894 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10831 Views

1 replies

6 likes

  • 10831 Views
  • 1 replies
  • 6 likes

Blank Local files locations on Windows 10

I'm on the latest version of Spotify on Windows 10 and I've been having problems with the local files option. In Spotify settings under Local Files, the location that all of my music is in has no name. I know what the file is, but I don't know why th...

Casual Listener

I'm on the latest version of Spotify on Windows 10 and I've been having problems with the local files option. In Spotify settings under Local Files, the location that all of my music is in has no nam...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Using Discord 'Listen Along' have delay in 46 sec with other user

PlanPremiumCountryRussiaOperating SystemWindows 10My Question or IssueHello. I've been experiencing a problem with the 'Listen Along' feature on Discord. I'm not sure if it's a specifically a Spotify or a Discord issue. My friend starts off listening...

Casual Listener

  Plan Premium Country Russia Operating System Windows 10 My Question or Issue Hello. I've been experiencing a problem with the 'Listen Along' feature on Discord. I'm not sure if it's a ...

him134

Visitor

19320 Views

16 replies

1 likes

  • 19320 Views
  • 16 replies
  • 1 likes

Solved!!Superuser Contribution Time remaining in song not sticking on close and reopen

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueYou open Spotify and play a song, to the right of the track length bar is a set of numbers that show the song length in minutes and seconds. When you click on it, it shows the...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue You open Spotify and play a song, to the right of the track length bar is a set of numbers that sho...

CarlosE

Spotify Legend

2194 Views

7 replies

0 likes

  • 2194 Views
  • 7 replies
  • 0 likes

Superuser Contribution Can't submit an idea on Spotify Community

PlanPremiumCountryGermanyDevice(LaptopOperating Windows 10 My Question or IssueWhen trying to post a suggestion, I get blocked because my content "was last auto-saved at xx.xx PM", the represented time being completely out of place. When trying to po...

Regular

PlanPremium Country Germany Device (Laptop Operating Windows 10   My Question or Issue When trying to post a suggestion, I get blocked because my content "was last auto-saved at xx.xx PM...

Alex

Spotify Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Cover art quality decrease

PlanPremiumCountryCanadaDeviceDesktop PC Operating SystemWindows 10 My Question or IssueWith the new desktop update, all album covers are now super-downsampled. They look horrible, like 240x240 quality postage stamps.I like to have the album covers o...

Regular

Plan Premium Country Canada Device Desktop PC  Operating System Windows 10   My Question or Issue With the new desktop update, all album covers are now super-downsampled. They loo...

Billy-J

Spotify Star

1353 Views

6 replies

1 likes

  • 1353 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Who added a song on a collaborative playlist

PlanFreeCountryPhilippinesDeviceLenovo IdeapadOperating SystemWindows 10 My Question or IssueI can no longer see who added a song on a collaborative playlist. Is the feature hidden somewhere or was it removed on the new interface?

Casual Listener

Plan Free Country Philippines Device Lenovo Ideapad Operating System Windows 10   My Question or Issue I can no longer see who added a song on a collaborative playlist. Is the feature ...

kylamarcelo

Casual Listener

1261 Views

4 replies

2 likes

Desktop
  • 1261 Views
  • 4 replies
  • 2 likes

Superuser Contribution Keyboard search

PlanPremiumCountrySwedenDeviceAll PC's, laptops & Macs.Operating SystemWindows Vista/7/8/10. MacOS My Question or IssueSo, the reason I use spotify instead of Soundcloud or Youtube or any other application like that is the accessibility, functionalit...

Newbie

Plan Premium Country Sweden Device All PC's, laptops & Macs. Operating System Windows Vista/7/8/10. MacOS   My Question or Issue So, the reason I use spotify instead of Soundcloud ...

CarlosE

Spotify Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Yes! Today's update returned old client! (v1.1.57.443)

As of yesterday, both my computers received a new Spotify update to v1.1.57.443 - and the old client is BACK! I'm haven't seen Spotify officially acknowledging this anywhere. Is the change for good? Or is maybe just a delay till the new client has re...

Regular

As of yesterday, both my computers received a new Spotify update to v1.1.57.443 - and the old client is BACK!   I'm haven't seen Spotify officially acknowledging this anywhere. Is the change f...

Novy

Moderator

1080 Views

1 replies

0 likes

Desktop Windows
rollback
  • 1080 Views
  • 1 replies
  • 0 likes

[Desktop][Playlists] Custom Order and Date added removal of order ticker (ascending/descending)

Hey I just noticed on playlists there's no way to change the descending/ascending order in which songs appear in a playlist (specifically my starred playlist). Can we get the date added (oldest to newest) and date added (newest to oldest) feature bac...

Newbie

Hey I just noticed on playlists there's no way to change the descending/ascending order in which songs appear in a playlist (specifically my starred playlist). Can we get the date added (oldest to ne...

694 Views

0 replies

1 likes

Desktop
Playlists
  • 694 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Missing favourite songs in desktop and android app

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueIn the spotify web player I've 500+ songs marked as favourite. But when I open my favourite library in the desktop or android app there are just about 30 songs in the lis...

Casual Listener

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue In the spotify web player I've 500+ songs marked as favourite. But when I open my favourite li...

CarlosE

Spotify Legend

838 Views

3 replies

0 likes

  • 838 Views
  • 3 replies
  • 0 likes

Superuser Contribution My Homepage/Recently played has been bugged for a long time now.

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 7 My Question or IssueHi, I've been having this issue for a very long time now. Since my account was compromised like 2-3 months ago, my home page won't refresh. My 'Recently played' section ...

Casual Listener

Plan Premium Country Argentina Device PC Operating System Windows 7   My Question or Issue Hi, I've been having this issue for a very long time now. Since my account was compromised li...

Bruno70

Casual Listener

1093 Views

6 replies

2 likes

bug
Desktop
home page bugged
interface bug
recently played bug
recently played bugged
spotify desktop
  • 1093 Views
  • 6 replies
  • 2 likes

[Desktop][Playlists] Move your playlist

Ok, it doesn't seem like much, but all I want is for me to organize my playlists. As in, move the order of my playlists. I want my most listened playlist to be the front of the page and for all my other rarely listened to playlist to be in the back. ...

Casual Listener

Ok, it doesn't seem like much, but all I want is for me to organize my playlists. As in, move the order of my playlists. I want my most listened playlist to be the front of the page and for all my ot...

actualfangirl

Casual Listener

327 Views

2 replies

0 likes

  • 327 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Windows 10 desktop app's theme became High Contrast

PlanFree/PremiumDevicePCOperating SystemWindows 10Version1.1.57.443.ga029a6c4 My Question or IssueIn Windows 10, I'm using a High Contrast theme, which kind of gives me a proper dark theme in every application.Spotify desktop client comes with a very...

Casual Listener

Plan Free/Premium Device PC Operating System Windows 10 Version 1.1.57.443.ga029a6c4   My Question or Issue In Windows 10, I'm using a High Contrast theme, which kind of gives me ...

fpeti88

Casual Listener

228 Views

1 replies

2 likes

Theme
Windows 10 Application
  • 228 Views
  • 1 replies
  • 2 likes

Superuser Contribution cant receive new design update

i deinstalled and reinstalled spotify for several times but i still dont have the new update. what am i doing wrong?

Casual Listener

i deinstalled and reinstalled spotify for several times but i still dont have the new update. what am i doing wrong?

AeroZ

Composer

612 Views

3 replies

0 likes

Update
Windows
  • 612 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlists/local/Amazon Echo

PlanPremiumCountryGermanyDeviceIphone X Operating SystemiOS 10, Windows 10, My Question or IssueHello, is it possible to play playlists of local files located on my desktop with Amazon Alexa/Echo? It seems that it's not possible? If I want to play an...

Visitor

Plan Premium Country Germany Device Iphone X  Operating System iOS 10,  Windows 10,   My Question or Issue Hello, is it possible to play playlists of local files located on m...

Jeremy

Spotify Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hard to locate Downloaded podcasts

PlanPremiumCountryTanzaniaDevice(PC)Operating System(Windows 10) My Question or IssueI downloaded random episodes from Joe Rogan and Conan O'Brien, and my problem now is to locate those episodes. So my problem is to locate those episodes easier rathe...

Newbie

Plan Premium Country Tanzania Device (PC) Operating System (Windows 10)   My Question or Issue I downloaded random episodes from Joe Rogan and Conan O'Brien, and my problem now is to l...

Mihail

Spotify Legend

558 Views

1 replies

0 likes

Downloaded Podcasts
podcast
  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please bring back the ability to create a playlist by dragging an album into a folder

I use playlists because Spotify allows me to organize playlists into folders.I used to be able to drag an album name into a folder, creating a playlist (with the artist name and album name) within the folder. Now, I need to click on the three dots, c...

Casual Listener

I use playlists because Spotify allows me to organize playlists into folders. I used to be able to drag an album name into a folder, creating a playlist (with the artist name and album name) withi...

Jeremy

Spotify Legend

394 Views

1 replies

1 likes

  • 394 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution No more play Local Files?

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI used to be able to play my local files in Spotify so I can have all of my music from Spotify and my computer in one place. Now it's completely gone with this new UI ch...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue I used to be able to play my local files in Spotify so I can have all of my music from Spotif...

Jeremy

Spotify Legend

833 Views

3 replies

0 likes

Desktop
local files
Local files on Windows 10
  • 833 Views
  • 3 replies
  • 0 likes

Superuser Contribution Win10 App Context Menu Pop Up

With the new update, the context menu pops up too easily on my Surface GO touch screen. The previous Spotify app did not do that, and none of my other apps ever did. Win10 app, version 1.1.56.595.g2d2da0de-a.

Music Fan

With the new update, the context menu pops up too easily on my Surface GO touch screen. The previous Spotify app did not do that, and none of my other apps ever did.  Win10 app, version 1.1.56.5...

Znitz

Regular

2554 Views

22 replies

5 likes

  • 2554 Views
  • 22 replies
  • 5 likes