Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1820 Views

0 replies

2 likes

  • 1820 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

147103 Views

83 replies

27 likes

  • 147103 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

132265 Views

294 replies

22 likes

  • 132265 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11090 Views

1 replies

6 likes

  • 11090 Views
  • 1 replies
  • 6 likes

Superuser Contribution Playlist Order mixed up

PlanPremiumCountryAustriaDevicePcOperating SystemWindows 10 My Question/IssueSo since the Big Update, I have the problem that when I add new songs(multiple) to a Playlist the order is not correct or mixed up on the Desktop app.You see in the Pictures...

Regular

Plan Premium Country Austria Device Pc Operating System Windows 10   My Question/Issue So since the Big Update, I have the problem that when I add new songs(multiple) to a Playlist the...

Xenia

Moderator

6591 Views

32 replies

13 likes

  • 6591 Views
  • 32 replies
  • 13 likes

Superuser Contribution Bug: 'Open Spotify' stopped allowing users to select / play from the 'Recommended' list

Premium, USA, Dell Desktop, WindowsISSUE:Perhaps it was yesterday ~4/28/2021, 'Open Spotify' stopped allowing users to play a song of their choice from the list of 'Recommended' songs. For example, my playlist 'Piano' has a 'Recommended' list at the ...

Newbie

Premium, USA, Dell Desktop, Windows ISSUE: Perhaps it was yesterday ~4/28/2021, 'Open Spotify' stopped allowing users to play a song of their choice from the list of 'Recommended' songs.  For ...

Eni

Moderator

441 Views

1 replies

0 likes

None
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountry Device(Laptop)Operating System(Windows 10) My Question or IssueI have uninstalled and reinstalled twice the Spotify app on the pc I still get the "Spotify can't play this right now. If you have the file on your computer you can imp...

Newbie

Plan Premium Country   Device (Laptop) Operating System (Windows 10)   My Question or Issue I have uninstalled and reinstalled twice the Spotify app on the pc I still get the "Spo...

Novy

Moderator

694 Views

5 replies

1 likes

  • 694 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Spotify unable to play songs (after 1st) from playlist + broken website

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10x64My Question or IssueActual behaviour:When I double click a playlist or open playlist and double click/select one of the songs and press "play", spotify plays songs outside of my playlist...

Casual Listener

...laylist before attempting to play similar songs, outside of the playlist. Broken website The second issue is that I cannot get to https://community.spotify.com/t5/forums/postpage/board-id/desktop_windows...

Elena

Moderator

1079 Views

3 replies

0 likes

  • 1079 Views
  • 3 replies
  • 0 likes

Superuser Contribution Search not working properly in new UI

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueHi Support, since the UI upgrade I have persistent issues with the search functionality. It times out and then returns "Oops, something went wrong while loading the artist". ...

Regular

  Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Hi Support, since the UI upgrade I have persistent issues with the search functionality. I...

leoals

Gig Goer

1308 Views

11 replies

0 likes

  • 1308 Views
  • 11 replies
  • 0 likes

Superuser Contribution How to turn on the new Layout of Spotify?

Plan: Family PremiumCountry: GermanyDevice: PCOperating System: Windows 10 My Question or IssueHello Community,i have a problem to find the beta switch or something like that.My Girlfriend got one day a Update and got a completely newLayout and behav...

Casual Listener

Plan: Family Premium Country: Germany Device: PC Operating System: Windows 10   My Question or Issue Hello Community, i have a problem to find the beta switch or something ...

AeroZ

Composer

1753 Views

3 replies

1 likes

Beta
Beta test
New Layout
  • 1753 Views
  • 3 replies
  • 1 likes

Superuser Contribution What is the proper/expected way to play podcasts so that they are played oldest to newest order?

DeviceLaptopOperating SystemWindows 10 My Question or IssueWhen listening to a podcast with many episodes, the Windows Spotify app plays them in the order of top to bottom, not oldest to newest. So the only way to listen to a podcast is to sort the e...

Regular

Device Laptop Operating System Windows 10   My Question or Issue When listening to a podcast with many episodes, the Windows Spotify app plays them in the order of top to bottom, not old...

MafeG

Spotify Legend

2380 Views

6 replies

2 likes

  • 2380 Views
  • 6 replies
  • 2 likes

Superuser Contribution Why can't I Listen to a few songs from local files when I'm in offline mode?

I can listen to almost all of my songs from local files except for a few, I can listen to these on my phone but not on windows. This started after I got a new Spotify update that looks like this

Newbie

I can listen to almost all of my songs from local files except for a few, I can listen to these on my phone but not on windows. This started after I got a new Spotify update that looks like this ...

Jeremy

Spotify Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error in the "Good morning" section

1. My playlist "Открытия (1)" I deleted 25.04.2021 (shown in the screenshot). 2. Today is 28.04.2021 after the Windows version is launched, I saw the update of the "Good morning" section.2.1 And there a remote playlist appeared "Открытия (1)" (shown ...

Visitor

1. My playlist "Открытия (1)" I deleted 25.04.2021 (shown in the screenshot).                   2. Today is 28.04.2021 after the Windows ver...

Ver

Spotify Legend

1366 Views

7 replies

0 likes

  • 1366 Views
  • 7 replies
  • 0 likes

Superuser Contribution On Win 10, Bluetooth going into standby causes paused Spotify to play again as audio device changes

PlanPremiumOperating SystemWindows 10 My Question or IssueI listen through a bluetooth speaker connected to my laptop. If I press pause in Spotify and leave it, after 10 minutes the speaker enters standby. When this happens Spotify detects a switch i...

Visitor

Plan Premium Operating System Windows 10   My Question or Issue I listen through a bluetooth speaker connected to my laptop. If I press pause in Spotify and leave it, after 10 minutes the ...

Alex

Spotify Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Arranging Liked songs by dragging songs to a specific order

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueHi there...i'd like to know if there is a way to arrange Liked songs by dragging to a specific order. Similar to Winamp or any other media player. I have tried it and it doesn't s...

Regular

Plan Premium Country Canada Operating System Windows 10   My Question or Issue Hi there...i'd like to know if there is a way to arrange Liked songs by dragging to a specific order. ...

pekschef

Newbie

609 Views

3 replies

3 likes

  • 609 Views
  • 3 replies
  • 3 likes

Superuser Contribution Stop pausing

Stop randomly pausing music when I’m listening. It’s so fking annoying. I tried your article on randomly pausing and it doesn’t work.PlanFreeCountryUSA Operating SystemWindows 10 My Question or IssueStop randomly pausing while I’m listening. On web p...

Casual Listener

Stop randomly pausing music when I’m listening. It’s so fking annoying. I tried your article on randomly pausing and it doesn’t work. Plan Free Country USA   Operating System Windows 10 ...

Jeremy

Spotify Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot login to Spotify on PC

PlanFreeCountryUSADeviceLaptop 2016Operating SystemWindows 10 My Question or IssueCannot login to Spotify on PC app or browser.It says "Something went wrong, try reloading page"I tried reloading page, restarting PC, reinstalling Spotify, clearing cac...

Visitor

Plan Free Country USA Device Laptop 2016 Operating System Windows 10   My Question or Issue Cannot login to Spotify on PC app or browser. It says "Something went wrong, try reloading ...

Ver

Spotify Legend

4733 Views

1 replies

0 likes

browser
Login
PC
  • 4733 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Windows 10 latest app keeps crashing after 20-30 minutes

PlanPremiumCountryUSDeviceDesktop PCAMD Ryzen 7 380064GB RAMNvidia GTX 970Operating SystemWindows 10 64bit My Question or IssueThe app will play and operate fine for about 20 minutes or so and then will just crash. This happens every time I use it, a...

Gig Goer

Plan Premium Country US Device Desktop PC AMD Ryzen 7 3800 64GB RAM Nvidia GTX 970 Operating System Windows 10 64bit   My Question or Issue The app will play and operate fine for ab...

Isgaverno

Casual Listener

22216 Views

49 replies

5 likes

Crash
Windows 10
  • 22216 Views
  • 49 replies
  • 5 likes

Local Files tab will not show in new version of Desktop Application

Whenever I enable local tracks nothing changes in the sidebar, I really wish I had not/had the choice to update. Now I will not be able to listen to music I had ready to go before I opened Spotify. I have seen a few other members report this but I wa...

Casual Listener

Whenever I enable local tracks nothing changes in the sidebar, I really wish I had not/had the choice to update.  Now I will not be able to listen to music I had ready to go before I opened Spot...

AeroZ

Composer

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files not showing

PlanPremiumCountryUSADeviceAcer LaptopOperating System Windows 10 My Question or IssueLocal files menu not showing up on left. Ghost data source showing up under local files. I have tried toggling off. Restarting and even uninstalling. Nothing allows...

Newbie

  Plan Premium Country USA Device Acer Laptop Operating System  Windows 10   My Question or Issue Local files menu not showing up on left.  Ghost data source showing up...

Jeremy

Spotify Legend

335 Views

1 replies

1 likes

  • 335 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sort lists of playlist

PlanPremiumCountryGermanyDevice(Samsung Galaxy 9)Operating SystemWindows 10 My Question or IssueOn the Spotify desktop application (Windows 10) I would like to sort my playlists, e.g. alphabetically.Not the tracks within a playlist, but the playlists...

Visitor

Plan Premium Country Germany Device (Samsung Galaxy 9) Operating System Windows 10   My Question or Issue On the Spotify desktop application (Windows 10) I would like to sort my playli...

Ver

Spotify Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Pressing the favourite button while on the lyrics screen

Spoiler (Highlight to read)Spoiler (Highlight to read)How do i delete this spoiler How do i delete this spoiler PremiumSingapore Operating SystemWindows 10 My Question or IssueTo reproduce: View the lyrics of a song while it's playing.Click on the fa...

Casual Listener

  How do i delete this spoiler   Premium Singapore     Operating System Windows 10   My Question or Issue To reproduce:   View the lyrics of a song while...

Alex

Spotify Legend

594 Views

3 replies

0 likes

  • 594 Views
  • 3 replies
  • 0 likes

Superuser Contribution Jumps back to top of page after clicking back button

PlanPremiumCountryCanadaOperating System(Windows 10) My Question or IssueSince the latest update, using either the Windows desktop app or the web player in Chrome, every time I click the back button to go to the previous page I was on it jumps back t...

Newbie

Plan Premium Country Canada Operating System (Windows 10)   My Question or Issue Since the latest update, using either the Windows desktop app or the web player in Chrome, every time I c...

AeroZ

Composer

930 Views

2 replies

0 likes

  • 930 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Windows 10] cannot make other accounts' playlists secret or public

PlanPremiumCountryTurkeyOperating SystemWindows 10 My Question or IssueAfter the latest big update I cannot make other accounts' playlists secret or public for my account via desktop. It works on Android but I couldn't find any way to do that on Wind...

Casual Listener

Plan Premium Country Turkey Operating System Windows 10   My Question or Issue After the latest big update I cannot make other accounts' playlists secret or public for my account via des...

Jeremy

Spotify Legend

572 Views

1 replies

0 likes

Public
Windows
  • 572 Views
  • 1 replies
  • 0 likes