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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1743 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146355 Views

83 replies

27 likes

  • 146355 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131371 Views

294 replies

22 likes

  • 131371 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11017 Views

1 replies

6 likes

  • 11017 Views
  • 1 replies
  • 6 likes

Cover art quality decrease

PlanPremiumCountryCanadaDeviceDesktop PC Operating SystemWindows 10 My Question or IssueWith the new desktop update, all album covers are now super-downsampled. They look horrible, like 240x240 quality postage stamps.I like to have the album covers o...

Regular

Plan Premium Country Canada Device Desktop PC  Operating System Windows 10   My Question or Issue With the new desktop update, all album covers are now super-downsampled. They loo...

Billy-J

Spotify Star

1376 Views

6 replies

1 likes

  • 1376 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Who added a song on a collaborative playlist

PlanFreeCountryPhilippinesDeviceLenovo IdeapadOperating SystemWindows 10 My Question or IssueI can no longer see who added a song on a collaborative playlist. Is the feature hidden somewhere or was it removed on the new interface?

Casual Listener

Plan Free Country Philippines Device Lenovo Ideapad Operating System Windows 10   My Question or Issue I can no longer see who added a song on a collaborative playlist. Is the feature ...

kylamarcelo

Casual Listener

1307 Views

4 replies

2 likes

Desktop
  • 1307 Views
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Superuser Contribution Keyboard search

PlanPremiumCountrySwedenDeviceAll PC's, laptops & Macs.Operating SystemWindows Vista/7/8/10. MacOS My Question or IssueSo, the reason I use spotify instead of Soundcloud or Youtube or any other application like that is the accessibility, functionalit...

Newbie

Plan Premium Country Sweden Device All PC's, laptops & Macs. Operating System Windows Vista/7/8/10. MacOS   My Question or Issue So, the reason I use spotify instead of Soundcloud ...

CarlosE

Spotify Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
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Superuser Contribution Yes! Today's update returned old client! (v1.1.57.443)

As of yesterday, both my computers received a new Spotify update to v1.1.57.443 - and the old client is BACK! I'm haven't seen Spotify officially acknowledging this anywhere. Is the change for good? Or is maybe just a delay till the new client has re...

Regular

As of yesterday, both my computers received a new Spotify update to v1.1.57.443 - and the old client is BACK!   I'm haven't seen Spotify officially acknowledging this anywhere. Is the change f...

Novy

Moderator

1094 Views

1 replies

0 likes

Desktop Windows
rollback
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[Desktop][Playlists] Custom Order and Date added removal of order ticker (ascending/descending)

Hey I just noticed on playlists there's no way to change the descending/ascending order in which songs appear in a playlist (specifically my starred playlist). Can we get the date added (oldest to newest) and date added (newest to oldest) feature bac...

Newbie

Hey I just noticed on playlists there's no way to change the descending/ascending order in which songs appear in a playlist (specifically my starred playlist). Can we get the date added (oldest to ne...

698 Views

0 replies

1 likes

Desktop
Playlists
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  • 1 likes

Solved!!Superuser Contribution Missing favourite songs in desktop and android app

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueIn the spotify web player I've 500+ songs marked as favourite. But when I open my favourite library in the desktop or android app there are just about 30 songs in the lis...

Casual Listener

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue In the spotify web player I've 500+ songs marked as favourite. But when I open my favourite li...

CarlosE

Spotify Legend

868 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution My Homepage/Recently played has been bugged for a long time now.

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 7 My Question or IssueHi, I've been having this issue for a very long time now. Since my account was compromised like 2-3 months ago, my home page won't refresh. My 'Recently played' section ...

Casual Listener

Plan Premium Country Argentina Device PC Operating System Windows 7   My Question or Issue Hi, I've been having this issue for a very long time now. Since my account was compromised li...

Bruno70

Casual Listener

1113 Views

6 replies

2 likes

bug
Desktop
home page bugged
interface bug
recently played bug
recently played bugged
spotify desktop
  • 1113 Views
  • 6 replies
  • 2 likes

[Desktop][Playlists] Move your playlist

Ok, it doesn't seem like much, but all I want is for me to organize my playlists. As in, move the order of my playlists. I want my most listened playlist to be the front of the page and for all my other rarely listened to playlist to be in the back. ...

Casual Listener

Ok, it doesn't seem like much, but all I want is for me to organize my playlists. As in, move the order of my playlists. I want my most listened playlist to be the front of the page and for all my ot...

actualfangirl

Casual Listener

339 Views

2 replies

0 likes

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Solved!! Spotify Windows 10 desktop app's theme became High Contrast

PlanFree/PremiumDevicePCOperating SystemWindows 10Version1.1.57.443.ga029a6c4 My Question or IssueIn Windows 10, I'm using a High Contrast theme, which kind of gives me a proper dark theme in every application.Spotify desktop client comes with a very...

Casual Listener

Plan Free/Premium Device PC Operating System Windows 10 Version 1.1.57.443.ga029a6c4   My Question or Issue In Windows 10, I'm using a High Contrast theme, which kind of gives me ...

fpeti88

Casual Listener

228 Views

1 replies

2 likes

Theme
Windows 10 Application
  • 228 Views
  • 1 replies
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Superuser Contribution cant receive new design update

i deinstalled and reinstalled spotify for several times but i still dont have the new update. what am i doing wrong?

Casual Listener

i deinstalled and reinstalled spotify for several times but i still dont have the new update. what am i doing wrong?

AeroZ

Composer

625 Views

3 replies

0 likes

Update
Windows
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Superuser Contribution Playlists/local/Amazon Echo

PlanPremiumCountryGermanyDeviceIphone X Operating SystemiOS 10, Windows 10, My Question or IssueHello, is it possible to play playlists of local files located on my desktop with Amazon Alexa/Echo? It seems that it's not possible? If I want to play an...

Visitor

Plan Premium Country Germany Device Iphone X  Operating System iOS 10,  Windows 10,   My Question or Issue Hello, is it possible to play playlists of local files located on m...

Jeremy

Spotify Legend

390 Views

1 replies

0 likes

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Superuser Contribution Hard to locate Downloaded podcasts

PlanPremiumCountryTanzaniaDevice(PC)Operating System(Windows 10) My Question or IssueI downloaded random episodes from Joe Rogan and Conan O'Brien, and my problem now is to locate those episodes. So my problem is to locate those episodes easier rathe...

Newbie

Plan Premium Country Tanzania Device (PC) Operating System (Windows 10)   My Question or Issue I downloaded random episodes from Joe Rogan and Conan O'Brien, and my problem now is to l...

Mihail

Spotify Legend

577 Views

1 replies

0 likes

Downloaded Podcasts
podcast
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Superuser Contribution Please bring back the ability to create a playlist by dragging an album into a folder

I use playlists because Spotify allows me to organize playlists into folders.I used to be able to drag an album name into a folder, creating a playlist (with the artist name and album name) within the folder. Now, I need to click on the three dots, c...

Casual Listener

I use playlists because Spotify allows me to organize playlists into folders. I used to be able to drag an album name into a folder, creating a playlist (with the artist name and album name) withi...

Jeremy

Spotify Legend

405 Views

1 replies

1 likes

  • 405 Views
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  • 1 likes

Solved!!Superuser Contribution No more play Local Files?

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI used to be able to play my local files in Spotify so I can have all of my music from Spotify and my computer in one place. Now it's completely gone with this new UI ch...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue I used to be able to play my local files in Spotify so I can have all of my music from Spotif...

Jeremy

Spotify Legend

849 Views

3 replies

0 likes

Desktop
local files
Local files on Windows 10
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Superuser Contribution Win10 App Context Menu Pop Up

With the new update, the context menu pops up too easily on my Surface GO touch screen. The previous Spotify app did not do that, and none of my other apps ever did. Win10 app, version 1.1.56.595.g2d2da0de-a.

Music Fan

With the new update, the context menu pops up too easily on my Surface GO touch screen. The previous Spotify app did not do that, and none of my other apps ever did.  Win10 app, version 1.1.56.5...

Znitz

Regular

2631 Views

22 replies

5 likes

  • 2631 Views
  • 22 replies
  • 5 likes

Superuser Contribution album artwork missing from now playing bar -- windows desktop

United states premium member. Spotify window desktop app, windows 10. My “now playing” bar at the bottom of the screen does not include album artwork, only the artist and song names. If I expand it to full screen the artwork is there on the full scre...

Newbie

United states premium member. Spotify window desktop app, windows 10.   My “now playing” bar at the bottom of the screen does not include album artwork, only the artist and song names.  I...

Eni

Moderator

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
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Superuser Contribution Permanent fix to "the spotify application is not responding"?

I've been having the same problem outlined in this post. https://community.spotify.com/t5/Desktop-Windows/the-Spotify-application-is-not-responding/td-p/1051125#:~:text=Re%3A%20the%20Spotify%20application%20is%20not%20responding,-Mark%20as%20New&text...

Casual Listener

I've been having the same problem outlined in this post.    https://community.spotify.com/t5/Desktop-Windows/the-Spotify-application-is-not-responding/td-p/1051125#:~:text=Re%3A%20the%20S...

Novy

Moderator

3217 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Superuser Contribution Copy and paste songs (track IDs) into playlist (e.g. per shortcut)

PlanPremiumCountryGermanyDevice and Operating SystemLaptop and Windows 7My Question or IssueIt is not working for me to insert tracks with Strg+V anymore.As in spotify:track:76Je5Wklky23mVoxiRszcN for example. It is a shame because I used to create p...

Casual Listener

  Plan Premium Country Germany Device and Operating System Laptop and Windows 7 My Question or Issue It is not working for me to insert tracks with Strg+V anymore. As in spotify:track...

CarlosE

Spotify Legend

989 Views

1 replies

1 likes

  • 989 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Can't play current song on desktop app and webplayer

PlanPremiumCountryukDeviceDesktop pcOperating SystemWindows 10 My Question or IssueNo idea why the previous time posting this is got marked as fixed Link , its not its now worse.Music will play for anywhere from 5 seconds to 20 or not at all and just...

Regular

Plan Premium Country uk Device Desktop pc Operating System Windows 10   My Question or Issue No idea why the previous time posting this is got marked as fixed Link , its not its n...

Tellmental

Casual Listener

2532 Views

13 replies

1 likes

can't play current song
desktop app
WebPlayer
  • 2532 Views
  • 13 replies
  • 1 likes