Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Tuesday
ipanasenko
Newbie
45346 Views
77 replies
26 likes

45346 Views
77 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
72181 Views
268 replies
21 likes

72181 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5069 Views
1 replies
6 likes

5069 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145113 Views
0 replies
26 likes
Mac
Windows

145113 Views
0 replies
26 likes

Superuser Contribution How can I get the old interface with the more respectful and non-paternalist "New Release" ?

Plan PremiumCountry CanadaOperating System Windows 10 My issue is that since a couple of month, my Spofity home screen has been obliterated with junk, "suggestion", and all kind of things that I am not interested in. Example, now, I have to scroll th...

arbours
Regular
Plan Premium Country Canada Operating System Windows 10 My issue is that since a couple of month, my Spofity home screen has been obliterated with junk, "suggestion", and al...
2021-06-10 1:54:25 AM
2021-06-11 8:46:40 AM
Jeremy
Spotify Legend
465 Views
2 replies
2 likes

465 Views
2 replies
2 likes

Superuser Contribution Spotify makes my League Of Legends fps low?

PlanPremium (family plan)CountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueWhen I'm in a game of League of Legends, I love playing music. Recently, when I start my music it lowers my FPS from 300 to 75-100 FPS, BUT only when the bla...

VadoseBat43
Casual Listener
Plan Premium (family plan) Country Canada Device PC Operating System Windows 10 My Question or Issue When I'm in a game of League of Legends, I love playing music. Recently, ...
2021-03-17 9:25:58 PM
2021-06-11 8:19:06 AM
Ivan
Spotify Legend
4835 Views
6 replies
2 likes

4835 Views
6 replies
2 likes

Shuffle plays first 10 songs

PlanPremiumCountryNew Zealand Operating SystemWindows 10 PC, Android phone. My Question or IssueEvery single playlist that I play on shuffle on my phone or my PC will always play the first 10 songs (shuffled) before ever playing any of the other song...

bookhouse
Regular
Plan Premium Country New Zealand Operating System Windows 10 PC, Android phone. My Question or Issue Every single playlist that I play on shuffle on my phone or my PC will alwa...
2021-04-04 7:40:16 AM
2021-06-11 1:43:55 AM
bookhouse
Regular
939 Views
6 replies
0 likes

939 Views
6 replies
0 likes

Superuser Contribution Artists removed from library

PlanPremiumCountryCanada, then USADeviceEvery device I use - primarily Windows Desktop on 2 main PCs, also an iPhoneOperating SystemWindows 8, 10, iOS My Question or IssueArtists who appear as followed on their page do not show up in the artists tab ...

charliebaranski
Regular
Plan Premium Country Canada, then USA Device Every device I use - primarily Windows Desktop on 2 main PCs, also an iPhone Operating System Windows 8, 10, iOS My Question or Is...
2020-11-14 5:38:57 AM
2021-06-11 1:21:56 AM
Novy
Moderator
1505 Views
13 replies
1 likes

1505 Views
13 replies
1 likes

Solved!!Superuser Contribution [Your Library][Albums] Slow album list loading, overall navigation issues

PlanPremiumCountryUkraineOperating SystemWindows 10 My Question or IssueMy experience is similar to the issue described here: https://community.spotify.com/t5/Desktop-Windows/Your-Library-Artist-Slow-loading-time-when-scrolling/td-p/5203729 Note that...

potatoes23
Roadie
Plan Premium Country Ukraine Operating System Windows 10 My Question or Issue My experience is similar to the issue described here: https://community.spotify.com/t5/Desktop-Windows/You...
2021-06-03 12:35:18 PM
2021-06-10 11:40:11 PM
TheGrailKnight
Visitor
812 Views
6 replies
1 likes
Albums
newUX

812 Views
6 replies
1 likes

Superuser Contribution Video Podcasts make the screen go black

I've tried with and whiteout hardware acceleration. every time i turn on joe rogan the whole screen goes black and i have to CTRL+ALT+Delete out of it. very annoying, basically i can't watch video podcasts on desktop for some reason PlanPremiumCountr...

berty4all
Regular
I've tried with and whiteout hardware acceleration. every time i turn on joe rogan the whole screen goes black and i have to CTRL+ALT+Delete out of it. very annoying, basically i can't watch vi...
2020-12-14 11:54:24 AM
2021-06-10 4:04:29 PM
Alex
Spotify Legend
6219 Views
12 replies
0 likes
black screen
Podcast Video

6219 Views
12 replies
0 likes

Superuser Contribution Issues with filtered playlists

CountrySpainVersion1.1.58.820.g2ae50076-aOperating SystemWindows 10 My Question or IssueHello, In the last version of Desktop app, something has changed when you play a song after filtering a playlist. Before this update, when you filtered a playlist...

Lousan92
Composer
Country Spain Version 1.1.58.820.g2ae50076-a Operating System Windows 10 My Question or Issue Hello, In the last version of Desktop app, something has changed when you play a ...
2021-05-03 5:03:33 PM
2021-06-10 10:39:19 AM
Ivan
Spotify Legend
2828 Views
20 replies
3 likes

2828 Views
20 replies
3 likes

Solved!!Superuser Contribution lyrics option doesnt show

PlanFreeCountryIndonesiaDeviceASUS laptop, iphone 6s +Operating SystemiOS 14.4.2, windows 10 My Question or Issuethe lyrics button doesnt show on both my iphone and laptop. Is this a bug or the took it out?

user-removed
Visitor
Plan Free Country Indonesia Device ASUS laptop, iphone 6s + Operating System iOS 14.4.2, windows 10 My Question or Issue the lyrics button doesnt show on both my iphone and laptop. I...
2021-06-09 6:12:33 AM
2021-06-10 9:29:03 AM
Alex
Spotify Legend
531 Views
1 replies
0 likes

531 Views
1 replies
0 likes

Superuser Contribution Playback does not start with one click

Plan : PremiumCountry : USADevice : LaptopOperating System : Windows 10My Question or Issue :Using the desktop client, when a song is playing, I search for another artist, click through to an album and press "play" on a song. I expect the current son...

mannes2111
Casual Listener
Plan : Premium Country : USA Device : Laptop Operating System : Windows 10 My Question or Issue : Using the desktop client, when a song is playing, I search for another artist, click throug...
2021-06-08 12:20:50 AM
2021-06-10 9:16:37 AM
Alex
Spotify Legend
289 Views
1 replies
0 likes

289 Views
1 replies
0 likes

Superuser Contribution Sound is distorted since latest update

PlanPremiumCountryNZDeviceHP laptopOperating SystemWindows 10 My Question or IssueEver since the latest update I have been unable to listen to any music as the sound is now horribly distorted after about 1 minute of playing time. It sounds like the m...

LXX25
Newbie
Plan Premium Country NZ Device HP laptop Operating System Windows 10 My Question or Issue Ever since the latest update I have been unable to listen to any music as the sound is now h...
2021-04-05 12:01:55 AM
2021-06-10 3:39:35 AM
aleeebaby
Newbie
1967 Views
6 replies
0 likes

1967 Views
6 replies
0 likes

Superuser Contribution Squelching While Playing Music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When logged in and playing music on Spotify I get a periodic squelch sound. It happens rando...

Robert319
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue&...
2021-06-08 9:23:44 PM
2021-06-09 10:09:53 PM
CarlosE
Moderator
356 Views
1 replies
0 likes

356 Views
1 replies
0 likes

Superuser Contribution Title bar buttons bogus when moving between different DPI screens

PlanPremium FamilyCountrySwedenDeviceLaptop PCOperating SystemWindows 10 My Question or IssueI have a laptop that I often move between a couple of different external monitors, having different Windows zoom levels (100 %, 125 %) and also the laptop's ...

Krilbe
Regular
Plan Premium Family Country Sweden Device Laptop PC Operating System Windows 10 My Question or Issue I have a laptop that I often move between a couple of different external ...
2021-04-14 10:22:11 AM
2021-06-09 3:46:43 PM
Barith
Casual Listener
566 Views
5 replies
1 likes

566 Views
5 replies
1 likes

Superuser Contribution Spotify for windows not working

PlanFreeCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueMy spotify has been consistently not working for the last 2 days and it always comes up with the error message 'something went wrong, try reloading the page'. Obvious...

mattdoom1
Regular
Plan Free Country United Kingdom Device PC Operating System Windows 10 My Question or Issue My spotify has been consistently not working for the last 2 days and it always com...
2021-06-05 11:43:16 AM
2021-06-09 12:54:07 PM
Ver
Spotify Legend
1227 Views
13 replies
1 likes

1227 Views
13 replies
1 likes

Superuser Contribution Discover Weekly album cover picture

Hello Spotify, i have just opened up spotify tonight and have noticed that my discover weekly album cover picture is a private picture that I did NOT give spotify permission to use, even for me.. how the **bleep** did they get it ? Im **bleep** at th...

bigk2hc
Casual Listener
Hello Spotify, i have just opened up spotify tonight and have noticed that my discover weekly album cover picture is a private picture that I did NOT give spotify permission to use, even for me.. how...
2021-06-08 10:24:26 AM
2021-06-09 11:40:28 AM
Alex
Spotify Legend
1248 Views
1 replies
0 likes

1248 Views
1 replies
0 likes

Superuser Contribution only some local files are downloading

I have done all of the required steps to transfer my local files to my phone, but it just isn't working. Ive turned off my fire fall and this and that, ect. it just will Not work. I feel like the reason is the fact not all of my local files are even ...

Misha7
Newbie
I have done all of the required steps to transfer my local files to my phone, but it just isn't working. Ive turned off my fire fall and this and that, ect. it just will Not work. I feel like the rea...
2021-06-08 9:05:53 AM
2021-06-09 11:30:54 AM
Jeremy
Spotify Legend
1293 Views
1 replies
0 likes

1293 Views
1 replies
0 likes

Superuser Contribution HORRIBLE new UI re selecting tracks and layout - Apr 2021

DeviceWindows PCOperating SystemWindows 10My Question or IssueThe new desktop UI experience is very degraded. I often multi-select tracks to copy or move to another playlist. In prior version, the tracks stayed selected so I could do more actions on ...

TRUTLEDGE801
Regular
Device Windows PC Operating System Windows 10 My Question or Issue The new desktop UI experience is very degraded. I often multi-select tracks to copy or move to another p...
2021-04-15 10:06:04 PM
2021-06-09 8:36:56 AM
EvC
Newbie
983 Views
7 replies
8 likes

983 Views
7 replies
8 likes

Superuser Contribution Does Spotify support the ability to have 3rd party UIs and are there any out there?

Does the Spotify API support any ability to log in from a third party app and search/play music. I recently moved from Google Music, but am now actively looking to switch away from Spotify because of its terrible UI.I understand this is purely subjec...

Kolichikov
Casual Listener
Does the Spotify API support any ability to log in from a third party app and search/play music. I recently moved from Google Music, but am now actively looking to switch away from Spotify because of...
2021-06-07 9:23:58 AM
2021-06-09 2:00:37 AM
Eni
Moderator
1462 Views
3 replies
0 likes

1462 Views
3 replies
0 likes

Solved!!Superuser Contribution Not all my playlists are visible on my android device

PlanPremiumCountryNetherlands Samsung Galaxy s10 plus Operating System(Android (newest version)My Question or IssueI recently updated the spotify app true the official play store, and now I am not seeing all my playlists on my android device. I have ...

Dirk666
Casual Listener
Plan Premium Country Netherlands Samsung Galaxy s10 plus Operating System (Android (newest version) My Question or Issue I recently updated the spotify app true the official play ...
2021-06-01 11:22:03 PM
2021-06-08 9:04:51 PM
CarlosE
Moderator
452 Views
3 replies
0 likes

452 Views
3 replies
0 likes

Superuser Contribution "Following" Disappeared

I no longer am able to access/see the 3,000+ artists/users I'm following. On Mac, "Following" is gone entirely. On iOS, when I click on "Following" in my user profile, I get "Something went wrong" error message. PremiumUSMac & iOS app

the_9000
Gig Goer
I no longer am able to access/see the 3,000+ artists/users I'm following. On Mac, "Following" is gone entirely. On iOS, when I click on "Following" in my user profile, I get "Something we...
2021-06-07 2:36:40 PM
2021-06-08 6:23:09 PM
CarlosE
Moderator
337 Views
1 replies
0 likes

337 Views
1 replies
0 likes

R.I.P old interface

Desktop now removes ui.experience_override="classic" if you add it to the prefs file. Seems we are stuck with this awful UI and no recognition from Spotify of the overwhelming amount of complaints raised against it. Time to look at what the competiti...

hamsteroj
Casual Listener
Desktop now removes ui.experience_override="classic" if you add it to the prefs file. Seems we are stuck with this awful UI and no recognition from Spotify of the overwhelming amount of complain...
2021-05-18 9:47:50 PM
2021-06-08 2:16:54 PM
sebasmart
Casual Listener
577 Views
5 replies
8 likes

577 Views
5 replies
8 likes

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