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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2084 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150729 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138705 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11285 Views

1 replies

6 likes

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Superuser Contribution Please bring back the ability to create a playlist by dragging an album into a folder

I use playlists because Spotify allows me to organize playlists into folders.I used to be able to drag an album name into a folder, creating a playlist (with the artist name and album name) within the folder. Now, I need to click on the three dots, c...

Casual Listener

I use playlists because Spotify allows me to organize playlists into folders. I used to be able to drag an album name into a folder, creating a playlist (with the artist name and album name) withi...

Jeremy

Spotify Legend

415 Views

1 replies

1 likes

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Solved!!Superuser Contribution No more play Local Files?

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI used to be able to play my local files in Spotify so I can have all of my music from Spotify and my computer in one place. Now it's completely gone with this new UI ch...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue I used to be able to play my local files in Spotify so I can have all of my music from Spotif...

Jeremy

Spotify Legend

871 Views

3 replies

0 likes

Desktop
local files
Local files on Windows 10
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Superuser Contribution Win10 App Context Menu Pop Up

With the new update, the context menu pops up too easily on my Surface GO touch screen. The previous Spotify app did not do that, and none of my other apps ever did. Win10 app, version 1.1.56.595.g2d2da0de-a.

Music Fan

With the new update, the context menu pops up too easily on my Surface GO touch screen. The previous Spotify app did not do that, and none of my other apps ever did.  Win10 app, version 1.1.56.5...

Znitz

Regular

2694 Views

22 replies

5 likes

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Superuser Contribution album artwork missing from now playing bar -- windows desktop

United states premium member. Spotify window desktop app, windows 10. My “now playing” bar at the bottom of the screen does not include album artwork, only the artist and song names. If I expand it to full screen the artwork is there on the full scre...

Newbie

United states premium member. Spotify window desktop app, windows 10.   My “now playing” bar at the bottom of the screen does not include album artwork, only the artist and song names.  I...

Eni

Moderator

473 Views

1 replies

0 likes

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Superuser Contribution Permanent fix to "the spotify application is not responding"?

I've been having the same problem outlined in this post. https://community.spotify.com/t5/Desktop-Windows/the-Spotify-application-is-not-responding/td-p/1051125#:~:text=Re%3A%20the%20Spotify%20application%20is%20not%20responding,-Mark%20as%20New&text...

Casual Listener

I've been having the same problem outlined in this post.    https://community.spotify.com/t5/Desktop-Windows/the-Spotify-application-is-not-responding/td-p/1051125#:~:text=Re%3A%20the%20S...

Novy

Moderator

3239 Views

4 replies

1 likes

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Superuser Contribution Copy and paste songs (track IDs) into playlist (e.g. per shortcut)

PlanPremiumCountryGermanyDevice and Operating SystemLaptop and Windows 7My Question or IssueIt is not working for me to insert tracks with Strg+V anymore.As in spotify:track:76Je5Wklky23mVoxiRszcN for example. It is a shame because I used to create p...

Casual Listener

  Plan Premium Country Germany Device and Operating System Laptop and Windows 7 My Question or Issue It is not working for me to insert tracks with Strg+V anymore. As in spotify:track...

CarlosE

Spotify Legend

1029 Views

1 replies

1 likes

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Solved!!Superuser Contribution Can't play current song on desktop app and webplayer

PlanPremiumCountryukDeviceDesktop pcOperating SystemWindows 10 My Question or IssueNo idea why the previous time posting this is got marked as fixed Link , its not its now worse.Music will play for anywhere from 5 seconds to 20 or not at all and just...

Regular

Plan Premium Country uk Device Desktop pc Operating System Windows 10   My Question or Issue No idea why the previous time posting this is got marked as fixed Link , its not its n...

Tellmental

Casual Listener

2570 Views

13 replies

1 likes

can't play current song
desktop app
WebPlayer
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New interface that is currently implemented issue

So currently using the new desktop version and i mostly love it until i noticed that if the app starts playing music from a generated list based on your last finished playlist, before you could click the image of the album/song on the bottom left and...

Visitor

So currently using the new desktop version and i mostly love it until i noticed that if the app starts playing music from a generated list based on your last finished playlist, before you could click...

217 Views

0 replies

0 likes

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Superuser Contribution Seen the songs in albums in artest view

Is it just me, or has the ability to see the songs inside a album gone without first clicking on it?I used to be able to go to a artist and scroll down. Listed in a nice way where all the albums by that artist with the songs (see screenshot). I cant ...

Casual Listener

Is it just me, or has the ability to see the songs inside a album gone without first clicking on it? I used to be able to go to a artist and scroll down. Listed in a nice way where all the...

Jeremy

Spotify Legend

394 Views

2 replies

0 likes

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Solved!!Superuser Contribution Problem with 2 acc in the same pc

PlanPremium Operating SystemWindows 10 My Question or IssueHey, idk if is an "issue", but basically, when I access the account H (updated w the new UI) appears the new UI for me, and when I access the account J doesn't appear the new UI, and appears ...

Casual Listener

  Plan Premium   Operating System Windows 10   My Question or Issue Hey, idk if is an "issue", but basically, when I access the account H (updated w the new UI) appears the new...

Jeremy

Spotify Legend

438 Views

1 replies

0 likes

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Solved!!Superuser Contribution "open.spotify" links stopped working entirely

PlanFreeCountryCataloniaDevicePCOperating SystemWindows 10 Hello!So some weeks ago I came across an issue that's been driving me crazy since a while ago.I like sharing and receiving songs. The problem is that recently all open.spotify links are not w...

Music Fan

Plan Free Country Catalonia Device PC Operating System Windows 10   Hello! So some weeks ago I came across an issue that's been driving me crazy since a while ago. I like sharing and ...

CarlosE

Spotify Legend

26355 Views

9 replies

1 likes

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Solved!!Superuser Contribution Error "Spotify cant Play this right now ..." Because of Soundquality above 192000Hz

PlanFreeCountryGermanyDevicePC(FiiO K5 Pro over usb + DT 990 Pro)Operating SystemWindows 10 Pro20H2 (Build 19042.928) My Question or IssueFirst of all this issue got already solved but since then Spotify didn't do anything to fix it. https://communit...

Visitor

Plan Free Country Germany Device PC (FiiO K5 Pro over usb + DT 990 Pro) Operating System Windows 10 Pro 20H2 (Build 19042.928)   My Question or Issue First of all this issue got alre...

CarlosE

Spotify Legend

2163 Views

1 replies

1 likes

bug
plsfix
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Solved!!Superuser Contribution remove playlist

PlanFreeCountryColombiaDevicePhone: Xiaomi A3/ PC: Windows 10Operating System Windows 10 My Question or IssueBorre algunas playlist de Spotify y aún así siguen apareciendome en inicio y en recomendados, pero solo sucede en mi computadora, no en mi ce...

Visitor

Plan Free Country Colombia Device Phone: Xiaomi A3/ PC: Windows 10 Operating System  Windows 10   My Question or Issue Borre algunas playlist de Spotify y aún así siguen aparecien...

Eni

Moderator

690 Views

6 replies

0 likes

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Superuser Contribution Playlist folder view

PlanPremiumCountryBelgiumDeviceDell Latitude 5501Operating SystemWindows 10 My Question or IssueRecently, the desktop interface (both web and app) of spotify has changed. Since then, my playlist subfolders are not displayed anymore, but directly the ...

Music Fan

Plan Premium Country Belgium Device Dell Latitude 5501 Operating System Windows 10   My Question or Issue Recently, the desktop interface (both web and app) of spotify has changed. Sin...

OllNoll

Casual Listener

3276 Views

10 replies

7 likes

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Solved!!Superuser Contribution Can't share songs on any social media

PlanPremiumCountrySpainDeviceDesktop Operating SystemWindows 10 My Question or IssueHey! I spotted yesterday that, when trying to share a song on Spotify, all the social media options have disappeared and now I can only copy the song link or the embe...

Casual Listener

Plan Premium Country Spain Device Desktop  Operating System Windows 10   My Question or Issue Hey! I spotted yesterday that, when trying to share a song on Spotify, all the social...

CarlosE

Spotify Legend

2883 Views

3 replies

0 likes

Social Media
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Superuser Contribution minimizes games from full screen to windowed mode

Plan:PremiumCountry: Device: PCOperating System:Windows 10 My Question or IssueWhen I open an application in one screen or just use it, the game on the other screen just goes from full-screen mode to windowed mode and**bleep** happens ONLY WITH SPOTI...

Casual Listener

Plan:Premium Country:   Device: PC Operating System:Windows 10   My Question or Issue When I open an application in one screen or just use it, the game on the other screen just goes ...

CarlosE

Spotify Legend

586 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify Won't Update

Hi, I am trying to update my Spotify desktop app (Microsoft Store) for a month now because I really liked the new UI but here is the thing: I can't get the new update and so the new UI. I tried to uninstall Spotify and installed from Spotify website ...

Newbie

Hi, I am trying to update my Spotify desktop app (Microsoft Store) for a month now because I really liked the new UI but here is the thing: I can't get the new update and so the new UI. I tried to un...

Mihail

Spotify Legend

3991 Views

2 replies

1 likes

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Superuser Contribution Can't log in

Can't log in at all. None of the buttons work. "Log in" and "Continue with Facebook/Google/Apple" do nothing when clicked. On Windows 10.

Roadie

Can't log in at all. None of the buttons work. "Log in" and "Continue with Facebook/Google/Apple" do nothing when clicked. On Windows 10.

Jeremy

Spotify Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Install

I just bought a new PC and I can't install Spotify because it says to install it on a regular account and not an admin account. I have no desire to create another user on my PC for no reason other to install Spotify.

Roadie

I just bought a new PC and I can't install Spotify because it says to install it on a regular account and not an admin account. I have no desire to create another user on my PC for no reason other to...

Jeremy

Spotify Legend

406 Views

1 replies

1 likes

  • 406 Views
  • 1 replies
  • 1 likes

Superuser Contribution POP UP/WIDGET DISAPPEARED

PlanPremiumCountryMexico Operating SystemWindows 10Version1.1.57.443.ga029a6c4-a My Question or IssueMy Pop Up to change or pause the song I'm listening to just disappeared. I know that there's an option to visualize it or not (preferences), but I do...

Visitor

Plan Premium Country Mexico  Operating System Windows 10 Version 1.1.57.443.ga029a6c4-a   My Question or Issue My Pop Up to change or pause the song I'm listening to just disappea...

Mihail

Spotify Legend

1142 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes