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[Windows][Desktop] Spotify-created playlists playing in random order

[Windows][Desktop] Spotify-created playlists playing in random order




United States



Operating System

Windows 10 Pro 21H2

My Question or Issue

Spotify-created playlists are playing songs in a random order. (No, shuffle is not turned on. I checked several times.)

If I turn shuffle on, I can see the songs reordered in the queue. When I turn shuffle off, the queue returns to the random order, never the set order of the playlist.

I found that liking the playlist appears to fix the order of the songs in the queue. But then after playing the first song, the songs play in a random order again. Once again, if I turn on shuffle, the queue is shuffled. But turning off shuffle goes back to the random order.


1 Reply

Hey there, glad you asked in the community. I see you are having issues with the shuffle function. Here are a few steps to troubleshoot the same.

  • Log out, close the Spotify App and Log in again
  • Restart your system and see if it works
  • Perform a clean install of the Spotify Desktop Application*
  • Make sure you are not using any kind of VPN or DNS on your system
  • Update your Spotify Desktop App to the latest version either from the Microsoft Store or from the 3 Dots on the top left -> Help -> About

*Installing the Application again will remove all your offline content. You will need to download them again. For more details about a clean install, visit this guide. For FAQs about Spotify Desktop (Windows), do take a look here.


Try these out and let us know how it goes. Happy to Help!

AmayySpotify Star
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Note: I'm not a Spotify employee.

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