Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50904 Views
77 replies
27 likes

50904 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
rednblu
Roadie
76414 Views
271 replies
21 likes

76414 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5365 Views
1 replies
6 likes

5365 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145524 Views
0 replies
26 likes
Mac
Windows

145524 Views
0 replies
26 likes

Superuser Contribution [BUG] win 10 64 close button shifted to other screen on maximize

Plan:PremiumCountry:LTDevice:Lenovo T490Operating System:Windows 10 64My Question or Issue:In expanded window, button group of 3 (minimize, close, and middle one) are shifted by one button to right and appears on other screen.STEPS TO RECREATE:1. pre...

hannadorosh
Casual Listener
Plan: Premium Country: LT Device: Lenovo T490 Operating System: Windows 10 64 My Question or Issue: In expanded window, button group of 3 (minimize, close, and middle one) are shif...
2021-08-06 9:58:19 PM
2021-08-09 1:51:26 AM
Eni
Moderator
448 Views
1 replies
0 likes

448 Views
1 replies
0 likes

Solved!!Superuser Contribution "I don't like this song" no longer working

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueClicking on "I don't like this song" in my Discover Weekly playlist no longer works. It skips to the next song but the selected track is not greyed out and will end up bein...

ohseriously
Casual Listener
Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue Clicking on "I don't like this song" in my Discover Weekly playlist no longer works. It skips to...
2021-08-07 2:35:32 PM
2021-08-08 9:30:10 PM
CarlosE
Moderator
466 Views
1 replies
1 likes

466 Views
1 replies
1 likes

Solved!!Superuser Contribution Full Screen Issue When Controlling Remotely

When Spotify windows client is in full screen mode playing music, if i play a new album or song from a different device via spotify connect, the full screen cover art does not update. It stays on the last songs cover art until spotify is closed and r...

alferz
Music Fan
When Spotify windows client is in full screen mode playing music, if i play a new album or song from a different device via spotify connect, the full screen cover art does not update. It stays on the...
2020-07-26 9:15:09 PM
2021-08-08 6:49:40 PM
CarlosE
Moderator
579 Views
4 replies
0 likes

579 Views
4 replies
0 likes

Superuser Contribution does not close online contact form

PlanPremiumCountryLTDevicestationary computerOperating SystemWindows 10 64 My Question or Issue does not close online contact formSTEPS TO RECREATE:1. Go to the online contact form.2. click on the button to close the form3. confirm closing by clickin...

hannadorosh
Casual Listener
Plan Premium Country LT Device stationary computer Operating System Windows 10 64 My Question or Issue does not close online contact form STEPS TO RECREATE: 1. Go to the on...
2021-08-06 10:49:55 PM
2021-08-08 6:45:21 PM
CarlosE
Moderator
348 Views
1 replies
0 likes

348 Views
1 replies
0 likes

why did i have to Google how to ask a question?

Had to google "how to ask a question in Spotify community" in order to get a link to page. It's the most unhelpful 'help' I've seen!

Pridepark1997
Regular
Had to google "how to ask a question in Spotify community" in order to get a link to page. It's the most unhelpful 'help' I've seen!
2021-08-08 6:44:19 PM
196 Views
0 replies
0 likes

196 Views
0 replies
0 likes

Superuser Contribution "Re;ated artosts" has completely disappeared

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu WHAT HAS HAPPENED TO RELATED ARTISTS???? I've tried searching the web, but all I can find is ...

AllFusion
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu &nbs...
2021-08-04 6:29:26 AM
2021-08-08 7:45:50 AM
AllFusion
Casual Listener
430 Views
4 replies
0 likes

430 Views
4 replies
0 likes

Superuser Contribution Local files detected but can't download

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueI have a couple local files on my desktop that I'd like to be able to play on spotify with the end goal of being able to play them on my phone. I've immediately run into an issue ...

Moose6
Newbie
Plan Premium Device Desktop Operating System Windows 10 My Question or Issue I have a couple local files on my desktop that I'd like to be able to play on spotify with the end goal of ...
2021-08-05 10:06:55 PM
2021-08-07 3:43:28 PM
Xenia
Moderator
364 Views
1 replies
0 likes

364 Views
1 replies
0 likes

No gapless playback?

When listening to an album on desktop, there's an annoying half second skip - this doesn't seem to affect mobile. This is really jarring on some albums that are designed for one song to lead into another. A quick google suggests that Spotify supports...

randomtime
Music Fan
When listening to an album on desktop, there's an annoying half second skip - this doesn't seem to affect mobile. This is really jarring on some albums that are designed for one song to lead...
2016-01-18 5:03:40 PM
2021-08-06 2:24:19 AM
Osss2021
Visitor
15275 Views
18 replies
8 likes
Windows

15275 Views
18 replies
8 likes

Superuser Contribution Error code : auth 15

PlanFreeCountry DevicePc with WindowsOperating SystemWindows 10 My Question or IssueMy brother disconnected me from spotify, and now when I try to connect, it says there is a fire wall who can block spotify. I already tried to disable my Fire wall, a...

Arconium
Casual Listener
Plan Free Country Device Pc with Windows Operating System Windows 10 My Question or Issue My brother disconnected me from spotify, and now when I try to connect, it sa...
2020-04-11 6:42:30 PM
2021-08-06 1:30:52 AM
MafeG
Spotify Legend
18369 Views
19 replies
6 likes

18369 Views
19 replies
6 likes

Solved!!Superuser Contribution Cannot add to queue

PlanDuo PremiumCountryUSADevicePCOperating SystemWindows 10 64-bit My Question or IssueFor month of May Spotify intermittently will not add to the queue. I can play music, but when I click the 3-dot menu and select "Add to queue" for an album/song, I...

pilchbo
Music Fan
Plan Duo Premium Country USA Device PC Operating System Windows 10 64-bit My Question or Issue For month of May Spotify intermittently will not add to the queue. I can play music, bu...
2021-06-01 11:45:34 PM
2021-08-05 8:08:05 PM
CarlosE
Moderator
8613 Views
15 replies
1 likes

8613 Views
15 replies
1 likes

Superuser Contribution [Desktop][Podcasts] Podcast episode sorting does not work

Sorting the episodes of a specific podcast by date has been requested and implemented - but the feature does not work properly on the desktop application. When opening the page for a podcast show, the default episode sorting seems to be by data ('New...

apt2b
Visitor
Sorting the episodes of a specific podcast by date has been requested and implemented - but the feature does not work properly on the desktop application. When opening the page for a podcast show, th...
2021-07-12 6:07:53 PM
2021-08-05 7:31:34 PM
Novy
Moderator
254 Views
1 replies
0 likes
Desktop
Podcasts

254 Views
1 replies
0 likes

Superuser Contribution [Desktop] Application becomes unplayable after every Android mobile update release

PlanPremiumCountryPhilippinesDeviceLaptop: HPMobile: Sony Xperia iiOperating SystemMobile: Android 11Laptop: Windows 10 Enterprise My Question or IssueSpotify desktop application is unplayable after every mobile update release. Upon clicking the icon...

angelakrysta
Regular
Plan Premium Country Philippines Device Laptop: HP Mobile: Sony Xperia ii Operating System Mobile: Android 11 Laptop: Windows 10 Enterprise My Question or Issue Spotify desktop app...
2021-07-22 9:18:39 AM
2021-08-05 7:30:57 PM
angelakrysta
Regular
678 Views
8 replies
0 likes

678 Views
8 replies
0 likes

Superuser Contribution Spotify Feature Suggestion for Windows

I think the app is going pretty well. But I would like to suggest a feature for the Windows version which is shuffle play the playlist. I like using it pretty much on my mobile devices. It would be great to have this feature around on my laptop.

ileyimo42
Newbie
I think the app is going pretty well. But I would like to suggest a feature for the Windows version which is shuffle play the playlist. I like using it pretty much on my mobile devices. It would be g...
2021-07-15 3:42:54 PM
2021-08-05 6:29:19 PM
Eni
Moderator
195 Views
1 replies
1 likes

195 Views
1 replies
1 likes

Superuser Contribution Drag and drop songs into playlist Windows app no longer works.

You used to be able to drag and drop a song into a playlist by dragging it into the list of songs in that playlist to add it to the playlist, that no longer works. I keep thinking I've added a song to a playlist only to find it didn't actually get ad...

jt663
Visitor
You used to be able to drag and drop a song into a playlist by dragging it into the list of songs in that playlist to add it to the playlist, that no longer works. I keep thinking I've added...
2021-07-11 3:11:21 PM
2021-08-04 12:40:52 AM
CarlosE
Moderator
244 Views
1 replies
0 likes

244 Views
1 replies
0 likes

Superuser Contribution [Desktop] Show other album releases on desktop

The desktop version of Spotify doesn't show the alternate releases of albums, which is very frustrating. The web player shows the other releases as a dropdown under the album, like the old Spotify did, but the desktop doesn't.

ratchet303
Visitor
The desktop version of Spotify doesn't show the alternate releases of albums, which is very frustrating. The web player shows the other releases as a dropdown under the album, like the old Spotify di...
2021-07-13 2:18:07 AM
2021-08-04 12:25:41 AM
CarlosE
Moderator
185 Views
1 replies
0 likes
Desktop

185 Views
1 replies
0 likes

Superuser Contribution Spotify on Windows 10 freezes randomly

Spotify with Window 10 freezes very, very often. Mostly when changing a song. The only "solution" is to kill the Spotify instances (there a several) with the task manager and then to restart Spotify - until it freezes again. Spotify can hardly be use...

vht4rfpvqz6olr6
Newbie
Spotify with Window 10 freezes very, very often. Mostly when changing a song. The only "solution" is to kill the Spotify instances (there a several) with the task manager and then to restart Spotify ...
2020-12-24 2:48:29 PM
2021-08-04 11:29:00 PM
MafeG
Spotify Legend
2582 Views
3 replies
0 likes

2582 Views
3 replies
0 likes

Solved!!Superuser Contribution Cannot search artists or songs [Webplayer]

PlanFreeCountryUSADevice(Desktop)Operating System( Windows 10 ) My Question or IssueI have noticed that the search feature works on my web browser when I'm not logged in, but will not work when logged in to spotify. The computer App has the same issu...

Ruanation
Regular
Plan Free Country USA Device (Desktop) Operating System ( Windows 10 ) My Question or Issue I have noticed that the search feature works on my web browser when I'm not logged in, but...
2020-05-04 1:09:53 AM
2021-08-04 9:34:02 PM
liperat
Gig Goer
3909 Views
7 replies
0 likes

3909 Views
7 replies
0 likes

Superuser Contribution Last playlist not shown when scrollbar overflows

PlanPremiumCountrySweden VersionSpotify 1.1.64.561.g71bd09eb-a Windows 11 IssueWhen the scrollbar showing playlists to the left overflows the last item is not shown even when you scroll to the bottom. To trigger this issue resize the window size. Wor...

alipi
Music Fan
Plan Premium Country Sweden Version Spotify 1.1.64.561.g71bd09eb-a Windows 11 Issue When the scrollbar showing playlists to the left overflows the last item is not shown even w...
2021-08-03 11:14:08 AM
2021-08-04 8:31:51 PM
MafeG
Spotify Legend
598 Views
6 replies
0 likes

598 Views
6 replies
0 likes

Superuser Contribution Take me to the same place where i was, when I use the "go-back" button.

When i click on a podcast in a list to read more about the title and want to "go back" to the overall list i click the "go-back" button. However, that takes me to the top of the site/list and i have to scroll down again to where i was.That is very an...

rfd2
Visitor
When i click on a podcast in a list to read more about the title and want to "go back" to the overall list i click the "go-back" button. However, that takes me to the top of the site/list and i have ...
2021-07-11 11:40:26 AM
2021-08-04 6:05:32 PM
CarlosE
Moderator
160 Views
1 replies
0 likes

160 Views
1 replies
0 likes

Superuser Contribution [Desktop][Other] Bring back keyboard shortcuts for track scrubbing

You used to be able to scrub the track through the arrows left/right and jump a few second back or forward. Why was this removed? You cannot even use the Home key to jump to the start of the track (although the media keys can do this, not all keyboar...

eirine1834
Casual Listener
You used to be able to scrub the track through the arrows left/right and jump a few second back or forward. Why was this removed? You cannot even use the Home key to jump to the start of the track (a...
2021-08-04 8:51:11 AM
2021-08-04 11:41:35 AM
eirine1834
Casual Listener
698 Views
2 replies
0 likes
Desktop
Other

698 Views
2 replies
0 likes

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