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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2194 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

152400 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140905 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11359 Views

1 replies

6 likes

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Superuser Contribution Can't continue to listen to podcast episode after switch, can't listen to all albums of artist

My Question or Issue:Since the last update when I listen to a Podcast, stop and listen to something else and click the episode again it starts all over again, before the update it would resume the podcast episode where I stopped. Another problem is b...

Regular

My Question or Issue: Since the last update when I listen to a Podcast, stop and listen to something else and click the episode again it starts all over again, before the update it would resume the ...

Metaltop

Regular

3564 Views

13 replies

1 likes

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  • 1 likes

Superuser Contribution Title bar buttons bogus when moving between different DPI screens

PlanPremium FamilyCountrySwedenDeviceLaptop PCOperating SystemWindows 10 My Question or IssueI have a laptop that I often move between a couple of different external monitors, having different Windows zoom levels (100 %, 125 %) and also the laptop's ...

Regular

  Plan Premium Family Country Sweden Device Laptop PC Operating System Windows 10   My Question or Issue I have a laptop that I often move between a couple of different external ...

Barith

Casual Listener

880 Views

5 replies

1 likes

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Superuser Contribution The main page of the application is not loading!

PlanFreeCountryRussiaOperating SystemWindows 10Hello!The main page of the application does not work, I tried to do a clean installation using the local guide, it helped until the first restart of the application.The home page in the web app doesn't w...

Newbie

Plan Free Country Russia Operating System Windows 10 Hello! The main page of the application does not work, I tried to do a clean installation using the local guide, it helped until the firs...

Elena

Moderator

491 Views

1 replies

0 likes

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Superuser Contribution Please restore the ability to copy and paste into specific locations in playlists

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueAs of the latest update to the Spotify desktop client, I am no longer able to use Ctrl+C and Ctrl+V to copy and paste songs into particular locations in playlists. This is an...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue As of the latest update to the Spotify desktop client, I am no longer able to use Ctrl+C and Ctrl+...

CarlosE

Spotify Legend

511 Views

1 replies

0 likes

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Solved!! Can't find URI after Spotify desktop update

PlanPremiumOperating SystemWindows 10 My Question or IssueAfter the Spotify Desktop update I can't find the playlist URI option? It isn't under the "share" option like it used to be.

Visitor

Plan Premium Operating System Windows 10   My Question or Issue After the Spotify Desktop update I can't find the playlist URI option? It isn't under the "share" option like it used to be....

NiteCyper

Newbie

10801 Views

2 replies

1 likes

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Superuser Contribution Album track list now reversed when sorting from newest to oldest in playlists

I sort my playlists by having the most recently added songs at the top. Before the most recent update, all albums I added to the playlist would order themselves in correct order from start to finish (despite whether I ordered the playlist oldest to n...

Casual Listener

I sort my playlists by having the most recently added songs at the top. Before the most recent update, all albums I added to the playlist would order themselves in correct order from start to finish ...

CarlosE

Spotify Legend

490 Views

1 replies

3 likes

  • 490 Views
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Superuser Contribution Podcast progress bar missing

Windows 10 - Desktop AppThe new UI removed podcast progress bars, except when they are being played. This makes finding the episode that comes next unnecessarily difficult. The way podcasts are handled was already bad enough, unfortunately this is no...

Newbie

Windows 10 - Desktop App The new UI removed podcast progress bars, except when they are being played. This makes finding the episode that comes next unnecessarily difficult. The way podcasts are han...

Eni

Moderator

661 Views

1 replies

3 likes

Desktop
Podcasts
UI
UI Issue
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Superuser Contribution Bitrate 160kpbs even with High Quality setting

PlanPremium FamilyCountryItalyDeviceHP laptopOperating SystemWindows 10 Running Spotify Win 10 app from CMD, and using the --show-console switch, I can see in the log that the quality is 160kbps, despite the Streaming Quality is set to "Very High" (s...

Regular

Plan Premium Family Country Italy Device HP laptop Operating System Windows 10   Running Spotify Win 10 app from CMD, and using the --show-console switch, I can see in the log that the ...

AeroZ

Composer

3052 Views

16 replies

0 likes

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Superuser Contribution Mix playlists get updated unexpectedly

PlanPremiumCountryRussian FederationDevicePCOperating SystemWindows 10 Pro 20H2 (build 19042.870)Client version1.1.56.595.g2d2da0de (Microsoft Store version) Hello. For a couple of weeks, I've been having this issue when playlists from 'Made for you ...

Regular

Plan Premium Country Russian Federation Device PC Operating System Windows 10 Pro 20H2 (build 19042.870) Client version 1.1.56.595.g2d2da0de (Microsoft Store version)   Hello. For a c...

Jeremy

Spotify Legend

1213 Views

13 replies

0 likes

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Superuser Contribution Albums are not available offline

PlanPremiumOperating SystemWindows 10 My Question or IssueAlbums are not available offline, even while online I had previously downloaded them. This only happens in Windows, on Android the same albums downloaded, at the same time, can be accessed nor...

Visitor

Plan Premium Operating System Windows 10   My Question or Issue Albums are not available offline, even while online I had previously downloaded them. This only happens in Windows, on Andro...

Eni

Moderator

443 Views

1 replies

0 likes

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Solved!!Superuser Contribution Right click menu on Playlists is cut off

 Windows 101.1.56.595.g2d2da0de-a Hi,as you can see, when right clicking a playlist at the bottom of the list, the menu just gets cut off, at the bottom border of the Spotify window. I feel like, this menu should extend over the border of the window.

Regular

  Windows 10 1.1.56.595.g2d2da0de-a       Hi, as you can see, when right clicking a playlist at the bottom of the list, the menu just gets cut off, at the bottom border of the S...

hiasiboy

Regular

1925 Views

6 replies

3 likes

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Superuser Contribution Discover Menu option no longer available after recent update

PlanPremiumCountry DevicePCOperating System( Windows 10) My Question or IssueAfter the latest update for the desktop version the Browse menu option is no longer available. I used this option all the time. Please can you look into this and add it back...

Casual Listener

  Plan Premium Country   Device PC Operating System ( Windows 10)   My Question or Issue After the latest update for the desktop version the Browse menu option is no longer ...

Woode

Casual Listener

865 Views

3 replies

0 likes

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Superuser Contribution Didn't get the new Update?

PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSo as I already mentioned I didn't get the Update.My friend got it, and when I googled it I only found posts from 2014 and 2018, I couldn't install a update, rest...

Casual Listener

Plan Premium Country Germany Device Desktop PC Operating System Windows 10   My Question or Issue So as I already mentioned I didn't get the Update. My friend got it, and when I...

Elena

Moderator

739 Views

3 replies

0 likes

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Superuser Contribution Content Not Available, but only for pc

PlanPremiumCountryUSA DevicePC, Mac, iPhoneOperating System(iOS 10, OSX, Windows 10 My Question or Issue All of a sudden, all the music on my pc App is blanked out and it says "This content is not available" when I try to play a song. However if I lo...

Newbie

Plan Premium Country USA   Device PC, Mac, iPhone Operating System (iOS 10,  OSX, Windows 10       My Question or Issue   All of a sudden, all the music on...

Novy

Moderator

2223 Views

2 replies

3 likes

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Superuser Contribution LET ME TURN OFF THE MEDIA KEY OVERLAY

LET ME TURN OFF THE MEDIA KEY OVERLAY Spotify, please, please, stop butchering your already functioning app on windows, and at the same time stop annoying the **bleep** out of us loyal paying customers. You have a couple of weeks, then I'm spending m...

Newbie

LET ME TURN OFF THE MEDIA KEY OVERLAY   Spotify, please, please, stop butchering your already functioning app on windows, and at the same time stop annoying the **bleep** out of us loyal payin...

Novy

Moderator

411 Views

1 replies

2 likes

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Superuser Contribution Moving multiple songs difficult since 2021 update

PlanPremiumCountryUKDeviceHP Envy TouchsmartOperating SystemWindows 10 My Question or IssueAs much as I like the aesthetic of the new Premium accounts that show album art in playlists, I've noticed that moving multiple songs (albums) around is tricky...

Music Fan

Plan Premium Country UK Device HP Envy Touchsmart Operating System Windows 10   My Question or Issue As much as I like the aesthetic of the new Premium accounts that show album art in ...

wayvox

Music Fan

484 Views

2 replies

0 likes

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Superuser Contribution Hating the new update April 2020

I HATE the new update!* I can no longer hide played episodes of podcasts* It's not possible to sort by played/unplayed* The automatic play queue is totally random. Podcast episodes are not played in any order! * I no longer have the mini list of what...

Newbie

I HATE the new update! * I can no longer hide played episodes of podcasts * It's not possible to sort by played/unplayed * The automatic play queue is totally random. Podcast episodes are not play...

CarlosE

Spotify Legend

1150 Views

1 replies

10 likes

  • 1150 Views
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Solved!!Superuser Contribution Spotify can't play anything

PlanPremiumCountryCzech RepublicDeviceAsus ZenbookOperating SystemWindows 10 My Question or IssueHello everybody, Spotify App started writing to me (when I want to play normal music on Spotify) "We can't play this file, please import this file to Spo...

Casual Listener

Plan Premium Country Czech Republic Device Asus Zenbook Operating System Windows 10   My Question or Issue Hello everybody, Spotify App started writing to me (when I want to play norma...

Mihail

Spotify Legend

646 Views

2 replies

0 likes

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Rest in peace sweet prince

Edit: Accidentally edited old post. Read comment below. RIP good old "new client". Last week the "Peak Spotify Client™", version 0.8.5 if you don't remember, stopped breathing. Many features had stopped working over the years, a slow death. Most cruc...

Gig Goer

...yepBcWJR2wEZaCXTwF81o   Farewell note: Old thread that was closed: https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/desktop_windows/page/1/thread-id/12263

mnsc

Gig Goer

634 Views

1 replies

0 likes

eulogy
  • 634 Views
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Solved!! Spotify can't play this right now...

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI am getting the error "Spotify can't play this right now. If you have the file on your computer you can import it" when trying to use the desktop app on my PC. So far I have...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue I am getting the error "Spotify can't play this right now. If you have the file on your computer y...

Mister_Wrecked

Casual Listener

544 Views

1 replies

0 likes

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