Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • angrysptfyuser
  • Regular
  • 27257 Views
  • 195 replies
  • 16 likes
  • 27257 Views
  • 195 replies
  • 16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2169 Views
  • 1 replies
  • 6 likes
  • 2169 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 141309 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 141309 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 56572 Views
  • 0 replies
  • 33 likes
  • Windows
  • 56572 Views
  • 0 replies
  • 33 likes

Superuser Contribution Friend Activity

PlanPremiumCountryAmericaDeviceWindows DesktopOperating SystemWindows 10 My Question or IssueBefore the update, I could see friend activity just by following them but now it says I have to make a Facebook account in order to do that. Is it possible t...

  • Regular
  • Plan Premium Country America Device Windows Desktop Operating System Windows 10   My Question or Issue Before the update, I could see friend activity just by following them but now it ...
  • Eni
  • Moderator
  • 494 Views
  • 7 replies
  • 0 likes
  • 494 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Desktop][Search] Up accessibility for search, annoying new user experience.

used spotify for a while and one thing that is annoying is that its like 3 steps to search for a song/artist, which more or less is the base principle for you application introduce a short hand to get to the search quick. i know you need test new thi...

  • Casual Listener
  • used spotify for a while and one thing that is annoying is that its like 3 steps to search for a song/artist, which more or less is the base principle for you application introduce a short hand to ge...
  • Xenia
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • Desktop
    Search
  • 200 Views
  • 1 replies
  • 0 likes

When using a vertical dual monitor Spotify doesn't correctly fullscreen on 2nd monitor.

DevicePCOperating SystemWindows 10 My Question or Issue I run dual monitors in a Vertical layout so my main one is at the bottom and the 2nd one is above. I like to put Spotify on my 2nd monitor (Top) while working on my 1st monitor (Bottom). If I dr...

  • Regular
  • Device PC Operating System Windows 10   My Question or Issue   I run dual monitors in a Vertical layout so my main one is at the bottom and the 2nd one is above. I like to put Spotif...
  • dokterryconn
  • Regular
  • 639 Views
  • 1 replies
  • 1 likes
  • 639 Views
  • 1 replies
  • 1 likes

Superuser Contribution Full Screen button missing but using premium

PlanPremiumCountrySingaporeDeviceThinkpad X1 Extreme Gen 2Operating SystemWindows 10 My Question or IssueThe full screen button beside the volume slider is missing. I had it a while ago but recently it has disappeared. I have already tried reinstalli...

  • Regular
  • Plan Premium Country Singapore Device Thinkpad X1 Extreme Gen 2 Operating System Windows 10    My Question or Issue The full screen button beside the volume slider is missing. I h...
  • samuelzhang
  • Regular
  • 1341 Views
  • 7 replies
  • 1 likes
  • 1341 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify Connect Help

How do i remove my sound bar from spotify connect https://epic-gamer.life/sDRoHQKkYRq Screenshot ^^^^^^^^^^^^^^^^^^^^^

  • Newbie
  • How do i remove my sound bar from spotify connect   https://epic-gamer.life/sDRoHQKkYRq   Screenshot ^^^^^^^^^^^^^^^^^^^^^
  • Jeremy
  • Spotify
  • 318 Views
  • 1 replies
  • 0 likes
  • Connect
    support
  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist sorting

Is it possible to automatically sort the playlists in alphabetical order.

  • Casual Listener
  • Is it possible to automatically sort the playlists in alphabetical order.
  • Novy
  • Moderator
  • 7973 Views
  • 24 replies
  • 52 likes
  • 7973 Views
  • 24 replies
  • 52 likes

Superuser Contribution Left/right scroll not working in artist image gallery

PlanPremiumCountryUSADeviceLenovo ThinkpadOperating SystemWindows 10 My Question or IssueSpotify desktop app 1.1.47.684.g136419d9 Scrolling through artist image gallery does not work. Recreate:1. Go to an artist (e.g., Rush)2. Click "About"3. In Imag...

  • Casual Listener
  • Plan Premium Country USA Device Lenovo Thinkpad Operating System Windows 10   My Question or Issue Spotify desktop app 1.1.47.684.g136419d9   Scrolling through artist image gall...
  • Rappjc1254
  • Casual Listener
  • 997 Views
  • 10 replies
  • 2 likes
  • 997 Views
  • 10 replies
  • 2 likes

Client starts playing Casey Hesters - Bridges of Satisfaction (< 1000 plays) without my input

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi guys,My Win 10 Desktop client starts playing the same album which is new apparently and has a super low play c...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Hi guys, My Win 10 Desktop c...
  • AdamDam
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Second monitor goes black when video plays in app

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueAs title states, second monitor goes black when a video plays. I've turned off hardware acceleration and overlay within Spotify. Doesn't matter if the app is running on the m...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue As title states, second monitor goes black when a video plays. I've turned off hardware accelerati...
  • CarlosE
  • Moderator
  • 1165 Views
  • 3 replies
  • 0 likes
  • 1165 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify desktop app does not play songs in order

PlanFreeCountryUnited StatesDeviceDell Latitude 3180 LaptopOperating SystemWindows 10My Question or IssueThe Spotify desktop app is not playing songs in order. It starts with a random song in the album, and randomly mixes up songs.

  • Regular
  • Plan Free Country United States Device Dell Latitude 3180 Laptop Operating System Windows 10 My Question or Issue The Spotify desktop app is not playing songs in order. It starts with a rand...
  • Novy
  • Moderator
  • 1258 Views
  • 3 replies
  • 0 likes
  • 1258 Views
  • 3 replies
  • 0 likes

Edits causes posts/comments to be rejected as spam

This has happened to me time and time again. I post or comment and then I see a typo. I edit the text. Then I see another typo. I edit again. And now my post or comment has disappeared. It took quite a few times before I happened to notice the, laugh...

  • Roadie
  • This has happened to me time and time again. I post or comment and then I see a typo. I edit the text. Then I see another typo. I edit again. And now my post or comment has disappeared. It took quite...
  • AdamDam
  • Spotify Star
  • 1598 Views
  • 3 replies
  • 2 likes
  • 1598 Views
  • 3 replies
  • 2 likes

Spotify is making my computer lag

PlanFreeCountryU.S.ADevicehp laptop late 2015Operating Systemwindows 10 My Question or IssueMy issue is that whenever I open spotify everything gets really laggy, the best way i can describe it is i loose frames and refreshrate by at least half. No o...

  • Regular
  • Plan Free Country U.S.A Device hp laptop late 2015 Operating System windows 10   My Question or Issue My issue is that whenever I open spotify everything gets really laggy, the best wa...
  • le_mon
  • Regular
  • 6354 Views
  • 7 replies
  • 0 likes
  • 6354 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountryAustraliaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSpotify is giving the error message "Spotify can't play this right now. If you have the file on your computer you can import it." whenever I try to play any son...

  • Casual Listener
  • Plan Premium Country Australia Device Desktop PC Operating System Windows 10   My Question or Issue Spotify is giving the error message "Spotify can't play this right now. If you have ...
  • Jeremy
  • Spotify
  • 779 Views
  • 3 replies
  • 1 likes
  • 779 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Audio lags when online

PlanPremiumCountryAustria/GermanyDevice2 Desktop DevicesOperating SystemWindows 10 ProMy Question or IssueToday i decided to get pretty angry:Since 1y or so my spotify on win10 Desktop Client startet to lag/stutter/clutter/clitch sometimes. I thought...

  • Regular
  • Plan Premium Country Austria/Germany Device 2 Desktop Devices Operating System Windows 10 Pro My Question or Issue Today i decided to get pretty angry: Since 1y or so my spotify on win1...
  • CarlosE
  • Moderator
  • 1496 Views
  • 2 replies
  • 0 likes
  • 1496 Views
  • 2 replies
  • 0 likes

Spotify on my computer stops playing after 3 seconds into the song

It used to randomly stop on my spotify app on my phone too but it hasn't recently or not that ive been aware of, but my computer hasn't allowed me to play music and it always stops playing after 3 seconds, but it only shows the blue banner saying the...

  • Visitor
  • It used to randomly stop on my spotify app on my phone too but it hasn't recently or not that ive been aware of, but my computer hasn't allowed me to play music and it always stops playing after 3 se...
  • 155 Views
  • 0 replies
  • 1 likes
  • 155 Views
  • 0 replies
  • 1 likes

Solved!! Cannot report offensive Spotify In Solidarity content

PlanPremium (now free, since I cancelled my premium account over Spotify pushing politics)CountrySouth Africa DevicePC, Windows Desktop ClientOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUsually, users may report offens...

  • Roadie
  • Plan Premium (now free, since I cancelled my premium account over Spotify pushing politics) Country South Africa   Device PC, Windows Desktop Client Operating System (iOS 10, Android&nbs...
  • DarylA
  • Casual Listener
  • 4284 Views
  • 26 replies
  • 53 likes
  • BackOffWithPolitics
    broken
    fault
    offensive
    platform
    report
    technical
  • 4284 Views
  • 26 replies
  • 53 likes

Superuser Contribution Frequent, sporadic, random pausing. Unable to prevent.

Frequent, sporadic, random pausing. Unable to prevent. PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueMy Spotify desktop player routinely pauses for seemingly no reason. It may run for minutes up to hours, but a...

  • Visitor
  • Frequent, sporadic, random pausing. Unable to prevent.   Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue My Spotify desktop playe...
  • Mihail
  • Spotify Legend
  • 536 Views
  • 1 replies
  • 0 likes
  • pause
    pausing
  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Chromebook] Songs stop randomly

PlanPremiumCountryUSADeviceChromebookOperating SystemChrome OS My Question or IssueEvery time I launch the app on Chromebook, it seems fine for about 2-3 minutes. Then it stops for a few seconds, and continues. Once it stops the first time, it contin...

  • Newbie
  • Plan Premium Country USA Device Chromebook Operating System Chrome OS   My Question or Issue Every time I launch the app on Chromebook, it seems fine for about 2-3 minutes. Then it sto...
  • Novy
  • Moderator
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files stuck at 20000songs.

PlanFree/PremiumCountry Device Operating SystemWin10 My Question or Issueis there a limit for my local files which only shows 20000 songs?

  • Visitor
  • Plan Free/Premium Country   Device   Operating System Win10   My Question or Issue is there a limit for my local files which only shows 20000 songs?
  • CarlosE
  • Moderator
  • 337 Views
  • 1 replies
  • 0 likes
  • Song limit local files 20000
  • 337 Views
  • 1 replies
  • 0 likes

[Desktop] play and shuffle all songs by an artist

I would be great to select an artist and then be able to listen to and shuffle, all songs by that artist.

  • Visitor
  • I would be great to select an artist and then be able to listen to and shuffle, all songs by that artist.
  • 225 Views
  • 0 replies
  • 0 likes
  • Desktop
  • 225 Views
  • 0 replies
  • 0 likes