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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2626 Views

0 replies

4 likes

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  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

158005 Views

83 replies

27 likes

  • 158005 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

156709 Views

297 replies

22 likes

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  • 297 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11595 Views

1 replies

6 likes

  • 11595 Views
  • 1 replies
  • 6 likes

Solved!! When streaming to Sonos through Spotify App Autoplay seems to default

This is just started happening recently but when I'm streaming to my Sonos system, regardless of the speaker or device, if I play an album it automatically adds other songs to the end of the queue after the album tracks. It doesn't do this if I play ...

Music Fan

This is just started happening recently but when I'm streaming to my Sonos system, regardless of the speaker or device, if I play an album it automatically adds other songs to the end of the queue af...

JalapenoMunich

Roadie

1870 Views

1 replies

2 likes

autoplay
  • 1870 Views
  • 1 replies
  • 2 likes

Solved!! Auto play on web app

PlanPremiumCountryUSADeviceWeb app in Google ChromeOperating SystemWindows 10 My Question or IssueRecently when I listen to albums through the web app, it acts like Auto Play is enabled. I listen to an album, then when the album ends it keeps playing...

Casual Listener

Plan Premium Country USA Device Web app in Google Chrome Operating System Windows 10   My Question or Issue Recently when I listen to albums through the web app, it acts like Auto Play...

JalapenoMunich

Roadie

714 Views

1 replies

1 likes

  • 714 Views
  • 1 replies
  • 1 likes

How do I enable chrome to auto open spotify links?

Accidently disable this and now the web player only loads. Any help appreciated!I'm using Windows 10.

Casual Listener

Accidently disable this and now the web player only loads. Any help appreciated! I'm using Windows 10.

abrassea

Casual Listener

3606 Views

3 replies

1 likes

Windows
  • 3606 Views
  • 3 replies
  • 1 likes

LImited playlist Share options

Hi,I'm using the Windows 10 Desktop app. I have a Premium subscription.When I go to share one of my playlists I only get two options:a) Copy link to playlistb) Embed playlist.What happened to all the others e.g. sharing to social media platforms?? (I...

Newbie

Hi, I'm using the Windows 10 Desktop app.  I have a Premium subscription. When I go to share one of my playlists I only get two options: a) Copy link to playlist b) Embed playlist. What hap...

OneByBoo

Roadie

555 Views

1 replies

0 likes

App & Features
  • 555 Views
  • 1 replies
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Superuser Contribution Friend Activity list missing several followed friends

PlanPremiumCountryAUOperating SystemWindows 11Spotify for Windows 1.1.71.560.gc21c3367 My Question or IssueMy Friend Activity list is missing several of my friends that I follow. Anyone else? Or just me? I've tried logging out and back in, restarting...

Regular

Plan Premium Country AU Operating System Windows 11 Spotify for Windows 1.1.71.560.gc21c3367   My Question or Issue My Friend Activity list is missing several of my friends that I follo...

MafeG

Spotify Legend

1070 Views

5 replies

0 likes

  • 1070 Views
  • 5 replies
  • 0 likes

[Desktop][Search] Found a new bug with the search facility

This bug refers to version 1.1.66.580.gbd43cbc9-aWhen I search for a name and select profiles and proceed to scroll down the list of profiles, after only a short distance down the list the whole search list just disappears. This never used to happen ...

Casual Listener

This bug refers to version 1.1.66.580.gbd43cbc9-a When I search for a name and select profiles and proceed to scroll down the list of profiles, after only a short distance down the list the who...

OneByBoo

Roadie

499 Views

1 replies

0 likes

Desktop
Search
  • 499 Views
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Superuser Contribution Lyrics go out of sync when Alt tabbed

PlanPremiumCountryBrazilDeviceWindows 10 (not Windows Store App)Operating SystemWindows 10My Question or IssueLyrics are always out of sync with the music and the progress bar finishes before the song is actually over (just a visual bug), like many s...

Casual Listener

Plan Premium Country Brazil Device Windows 10 (not Windows Store App) Operating System Windows 10 My Question or Issue Lyrics are always out of sync with the music and the progress bar f...

CarlosE

Spotify Legend

988 Views

1 replies

0 likes

bug
Glitch
Glitches
lyrics
  • 988 Views
  • 1 replies
  • 0 likes

Solved!! Can Find URI to Share

PlanFreeCountryUS DeviceiPhone 6, iMacOperating System(iOS 10, OS X Yosemite) My Question or IssueI have been looking for the URI which should be under share. However, when I right click on the dots, I only get "Start Radio, Remove from Favorite Song...

Casual Listener

Plan Free Country US    Device iPhone 6, iMac Operating System (iOS 10, OS X Yosemite)   My Question or Issue I have been looking for the URI which should be under share. Ho...

VibingCreator

Newbie

10522 Views

3 replies

0 likes

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  • 3 replies
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Ads despite having premium

PlanPremiumCountryIreland DeviceiPhone 12Operating SystemMost recent My account shows a premium, payment is all good, have uninstalled app and reinstalled, logged out and back in, restarted app numerous times and I am still getting ads! What is the p...

Newbie

Plan Premium Country Ireland   Device iPhone 12 Operating System Most recent   My account shows a premium, payment is all good, have uninstalled app and reinstalled, logged out an...

Sebasty

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Music not playing

So I keep trying to play music but it selects the song, and then skips through like, 5 songs and then starts an ad or just doesn’t play the song. Spotify is working perfectly fine on my phone, but the same account on a different device doesn’t work. ...

Newbie

So I keep trying to play music but it selects the song, and then skips through like, 5 songs and then starts an ad or just doesn’t play the song. Spotify is working perfectly fine on my phone, but th...

Bella_K

Composer

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Win 10 Black Screen

PlanFreeCountryUSADevicePCOperating SystemWindows 10 64bit My Question or Issuespotify was running slowly so I decided to update it, got the update from your site...than I logged in and got a black screen, I have no idea why this is still an issue, y...

Casual Listener

Plan Free Country USA Device PC Operating System Windows 10 64bit   My Question or Issue spotify was running slowly so I decided to update it, got the update from your site...than I lo...

Drinktheevil

Casual Listener

718 Views

1 replies

0 likes

  • 718 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Radio launched when playing a playlist or album

PlanPremiumCountryFROperating SystemWindows 10 My Question or IssueHi, since this morning, when I want to play an album or a custom playlist, it plays the first tile but then plays a random song (like radio feature) not the next song in my playlist.

Casual Listener

Plan Premium Country FR Operating System Windows 10   My Question or Issue Hi, since this morning, when I want to play an album or a custom playlist, it plays the first tile but then pla...

Jeremy

Spotify Legend

1186 Views

2 replies

0 likes

  • 1186 Views
  • 2 replies
  • 0 likes

Superuser Contribution All contents are unavaliable after reopening my laptop

PlanPremiumCountryUnited StatesDeviceHP Envy 360xOperating SystemWindows 10 My Question or IssueHi! I'm using Spotify on my laptop with Windows 10. Everything was just fine until when my close my laptop without shutting it down. When I reopen it Spot...

Regular

Plan Premium Country United States Device HP Envy 360x Operating System Windows 10   My Question or Issue Hi! I'm using Spotify on my laptop with Windows 10. Everything was just fine u...

Kiril

Moderator

2566 Views

9 replies

1 likes

  • 2566 Views
  • 9 replies
  • 1 likes

Superuser Contribution Recently played artists won't update

PlanPremiumCountryItalyDeviceOppo Find X3 LiteOperating SystemWindows 10 My Question or IssueHi all, on my desktop version of Spotify the recently played artits are not updating anymore since the morning of saturday. Can you please solve the issue? H...

Roadie

Plan Premium Country Italy Device Oppo Find X3 Lite Operating System Windows 10   My Question or Issue Hi all, on my desktop version of Spotify the recently played artits are not updat...

Elena

Moderator

718 Views

1 replies

3 likes

  • 718 Views
  • 1 replies
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Solved!! Is repeat 1 available when using a spotify connect device?

Premium on Windows 10 using the Spotify Desktop App Repeat 1 is available when 'Connect to a Device' is set to: 'This Computer'Repeat 1 is not available when 'Connect to a Device' is set to: 'LivingRoom'(note LivingRoom is a spotify connect device) 1...

Roadie

Premium on Windows 10 using the Spotify Desktop App   Repeat 1 is available when 'Connect to a Device' is set to: 'This Computer' Repeat 1 is not available when 'Connect to a Device' is set t...

slipstream422

Roadie

882 Views

2 replies

0 likes

  • 882 Views
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Superuser Contribution Desktop Spotify Queue weird doubling bug when selecting multiple tracks

PlanFree/PremiumCountryUS, SeattleDeviceMSI LaptopOperating SystemWindows 10 My Question or IssueEver since the most recent desktop UI update I have experienced an issue when trying to reorganize my queue: https://media3.giphy.com/media/EbE3Id3Jpnycv...

Regular

Plan Free/Premium Country US, Seattle Device MSI Laptop Operating System Windows 10   My Question or Issue Ever since the most recent desktop UI update I have experienced an issue when...

Jeremy

Spotify Legend

896 Views

3 replies

1 likes

msi
PC
Win10
Windows
Windows 10
  • 896 Views
  • 3 replies
  • 1 likes

Solved!! Crossfade stopped working

PlanPremiumCountryUK DeviceWindows PCOperating SystemWindows 10 My Question or Issue Crossfade has suddenly just stopped working? listening to JMJ - Equinoxe Infinity and that really needs a crossfade but nothing i do seems to get it to work, yes it ...

Regular

  Plan Premium Country UK  Device Windows PC Operating System Windows 10   My Question or Issue  Crossfade has suddenly just stopped working? listening to JMJ - Equinox...

isaacdeem

Newbie

10369 Views

8 replies

1 likes

  • 10369 Views
  • 8 replies
  • 1 likes

Superuser Contribution Issues with Spotify Home Page

PlanPremiumCountryUkraineDeviceDesktop, phoneOperating SystemWindows 10, Android 11 My Question or IssueSince the UI update I am having troubles understanding the idea behind some of the sections of the home page, for it defies all logic. So much tha...

Roadie

Plan Premium Country Ukraine Device Desktop, phone Operating System Windows 10, Android 11   My Question or Issue Since the UI update I am having troubles understanding the idea behind...

Alex

Spotify Legend

3317 Views

18 replies

1 likes

  • 3317 Views
  • 18 replies
  • 1 likes

Superuser Contribution I don't want to receive editor's picks about Swiss German music

PlanPremiumCountry DevicePCOperating SystemWindows 10 I receive daily on my home page so called Editor's pick, usually all about Swiss German music, only because I'm based in Switzerland. Is there a way to correct thta. I really don't care for Swiss ...

Regular

Plan Premium Country   Device PC Operating System Windows 10   I receive daily on my home page so called Editor's pick, usually all about Swiss German music, only because I'm based...

Jeremy

Spotify Legend

860 Views

2 replies

1 likes

  • 860 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't scroll down enough in list

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueHello, I can't scroll down low enough to attain the last playlists when I want to add a new song. That is unless I click on the now playing playlist and then add the song ...

Casual Listener

Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue Hello, I can't scroll down low enough to attain the last playlists when I want to add a new son...

Eni

Moderator

991 Views

3 replies

0 likes

Playlist problem
  • 991 Views
  • 3 replies
  • 0 likes