Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9813 Views
98 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
982 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
2167 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryNorwayDeviceDesktopOperating SystemWindows 10 My Question or IssueAfter the latest update of the desktop app, I can no longer use the mouse to scroll songs upwards in my playlist. I can only move them up in what is shown in the page...
Plan Premium Country Norway Device Desktop Operating System Windows 10 My Question or Issue After the latest update of the desktop app, I can no longer use the mouse to...
Moderator
833 Views
3 replies
4 likes
PlanPremiumCountryRussia DeviceHP Probook G5 (desktop) + Edge + Chrome Operating SystemWindows 10 My Question or IssueMusic interrupts without my intervention, see the attached video. I can't play. The same behavior is observed on Edge and Chrome bro...
Plan Premium Country Russia Device HP Probook G5 (desktop) + Edge + Chrome Operating System Windows 10 My Question or Issue Music interrupts without my intervention, se...
Spotify Legend
754 Views
3 replies
0 likes
PlanPremiumCountrySpainDeviceLaptopOperating SystemWindows 10 My Question or IssueI tried to use the app in Chrome browser and desktop. None of them work. In browser, I am not able to even log in (after this step the "something went wrong" appears) a...
Plan Premium Country Spain Device Laptop Operating System Windows 10 My Question or Issue I tried to use the app in Chrome browser and desktop. None of them work. In browser, I am no...
Casual Listener
499 Views
1 replies
0 likes
PlanFreeCountrybrazilDevicecomputerOperating Systemwindows 10 My Question or Issuei already turned on the local files option and selected the music source, but my local files DOESNT show up in my albuns or in the music library. I already checked and ...
Plan Free Country brazil Device computer Operating System windows 10 My Question or Issue i already turned on the local files option and selected the music source, but my loc...
Moderator
1899 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePC I've been fighting with this for weeks now. I've disconnected then reconnected the two apps, logged out of all devices through the Spotify website, cleared the caches, and even uninstalled and reinstalled both apps and s...
Plan Premium Country USA Device PC I've been fighting with this for weeks now. I've disconnected then reconnected the two apps, logged out of all devices through the Spotify website, cl...
Spotify Legend
742 Views
1 replies
0 likes
PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or Issuethe top bar in playlists is transparent when it shouldn't (zrzut ekranu 104817)my friends activity isn't showing (zrzut ekranu 104829)when moving songs in a playlist it do...
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue the top bar in playlists is transparent when it shouldn't (zrzut ekranu 104817) my friends act...
Spotify Legend
1139 Views
3 replies
0 likes
Operating SystemWindows 10 My Question or IssueYou can't drag and drop a up, only down now with the new update. There is a zone at the very bottom of the screen(just above the banner adbar) that when the song in a playlist is dragged over it to move ...
Operating System Windows 10 My Question or Issue You can't drag and drop a up, only down now with the new update. There is a zone at the very bottom of the screen(just above the b...
Spotify Legend
1995 Views
5 replies
5 likes
PlanPremiumCountryTurkeyDeviceComputerOperating SystemWindows 10 My Question or IssueI talked to Discord before I came to get your help, and I did everything they said, but the problem wasn't solved, so I think the problem is not about discord, but a...
Plan Premium Country Turkey Device Computer Operating System Windows 10 My Question or Issue I talked to Discord before I came to get your help, and I did everything they sai...
Spotify Legend
381 Views
1 replies
0 likes
Bug in the Windows software: when you scroll a playlist, the track information overlaps with the column headers. See attachment for example.
Bug in the Windows software: when you scroll a playlist, the track information overlaps with the column headers. See attachment for example.
Moderator
806 Views
3 replies
0 likes
In the Windows software you can't reverse sort a playlist on the manual order the tracks were put in. When you have someone else's playlist and want to play those tracks in the reverse order that is not possible.
In the Windows software you can't reverse sort a playlist on the manual order the tracks were put in. When you have someone else's playlist and want to play those tracks in the reverse order...
Spotify Legend
838 Views
4 replies
0 likes
Windows 10 After selecting a track in a playlist, the Page Up and Page Down buttons only work once or twice. After that the current selected track no longer changes.
Windows 10 After selecting a track in a playlist, the Page Up and Page Down buttons only work once or twice. After that the current selected track no longer changes.
Spotify Legend
676 Views
3 replies
0 likes
PlanPremiumCountryCanadaDeviceCustom Desktop, Ryzen 5 3600, RTX 3060 TiOperating SystemWindows 11---I might not have noticed this before but is this title bar(?)(not sure of the actual terminology) supposed to be completely transparent? It looks a bi...
Plan Premium Country Canada Device Custom Desktop, Ryzen 5 3600, RTX 3060 Ti Operating System Windows 11 --- I might not have noticed this before but is this title bar(?)(not sure of the act...
Casual Listener
2665 Views
5 replies
0 likes
PlanPremiumCountryUKDeviceAll devicesOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify used to show the names of the Available devices now it just shoes a string of numbers for devices that aren't PCs ie Amazon Echo ...
Plan Premium Country UK Device All devices Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify used to show the names of the Available devices ...
Moderator
4905 Views
9 replies
1 likes
Pretty self-explanatory but I think it would be really useful to have a feature that lets you duplicate an existing playlist, for example if you want to preserve a playlist you have the way it is but also create a very similar one with a few songs ch...
Pretty self-explanatory but I think it would be really useful to have a feature that lets you duplicate an existing playlist, for example if you want to preserve a playlist you have the way it is but...
Moderator
573 Views
1 replies
0 likes
PlanPremiumCountryUnited States DevicePC, desktop app.Operating SystemWindows 10 My Question or IssueDaily Mixes go 1, 3, 4, 5, 6. There is no Daily Mix 2 on the main view. The only way to see Daily Mix 2 is to go to "see all".
Plan Premium Country United States Device PC, desktop app. Operating System Windows 10 My Question or Issue Daily Mixes go 1, 3, 4, 5, 6. There is no Daily Mix 2 on the main ...
Moderator
1190 Views
1 replies
0 likes
PlanPremium DuoCountryusaDeviceNew Dell LaptopOperating SystemWindows 10 My Question or IssueI'm using my work computer, and I work on my computer all day as an analyst. For years I've used spotify to listen to music and podcasts while I work. Then t...
Plan Premium Duo Country usa Device New Dell Laptop Operating System Windows 10 My Question or Issue I'm using my work computer, and I work on my computer all day as an analyst. ...
Spotify Legend
768 Views
1 replies
0 likes
Device/OSWindows 10, Firefox, Web Player(Apologies for posting this in the wrong forum, but there doesn't seem to be a specific forum for the web player.) My Question or IssueThe top bar (black or purple, depending on page) uses the pointer-events: n...
Device/OS Windows 10, Firefox, Web Player (Apologies for posting this in the wrong forum, but there doesn't seem to be a specific forum for the web player.) My Question or Issue The top b...
668 Views
0 replies
0 likes
Surely shuffle is supposed to be random? Mine definitely is not. It plays the same songs over and over, and the more I listen to one artist, the more it seems to play that artist. I have so many songs in my library that never get a listen. Is there a...
Surely shuffle is supposed to be random? Mine definitely is not. It plays the same songs over and over, and the more I listen to one artist, the more it seems to play that artist. I have so many song...
Music Fan
7147 Views
21 replies
9 likes
PlanPremiumCountryRussiaOperating SystemWindows 10My Question or IssueHello I have 700+ song in "liked songs playlist". But then I start play, only ~40 songs placed in queue and they are cycled. I want to play all my liked songs in random or in order...
Plan Premium Country Russia Operating System Windows 10 My Question or Issue Hello I have 700+ song in "liked songs playlist". But then I start play, only ~40 songs placed in queue and they ar...
Moderator
1087 Views
3 replies
0 likes
PlanPremiumCountryThe Netherlands DeviceAcer laptopOperating SystemWindows 10 My Question or IssueThe friend activity is not working. I can't see what my friends are listening to. It looks like I have a setting turned off, but I can't find which one....
Plan Premium Country The Netherlands Device Acer laptop Operating System Windows 10 My Question or Issue The friend activity is not working. I can't see what my friends are...
Spotify Legend
1201 Views
1 replies
0 likes
