Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87025 Views

40 replies

68 likes

  • 87025 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

814816 Views

505 replies

64 likes

  • 814816 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29325 Views

30 replies

7 likes

  • 29325 Views
  • 30 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3451 Views

0 replies

4 likes

  • 3451 Views
  • 0 replies
  • 4 likes

Lyrics Musixmatch on Desktop

My Question or IssueHelloI live in one of the countries where the lyrics system (Musixmatch) has been launchedI can access the lyrics in the iOS app, but not on the desktop. Does that feature exist on the desktop? If so, how do I access it? PlanPremi...

Regular

My Question or Issue Hello I live in one of the countries where the lyrics system (Musixmatch) has been launched I can access the lyrics in the iOS app, but not on the desktop. Does that feature e...

MattSuda

Spotify Star

3175 Views

1 replies

10 likes

  • 3175 Views
  • 1 replies
  • 10 likes

Spotify is muted in sound mixer, and cant unmute.

PlanPremium DeviceLenovo Ideapad S340 Operating SystemWindows 11 My Question or IssueThe spotify app mutes after sometime. The song continues to play, but nothing is heard. Other apps can be heard with no issues. In the volume mixer, spotify is muted...

Newbie

Plan Premium   Device Lenovo Ideapad S340   Operating System Windows 11   My Question or Issue The spotify app mutes after sometime. The song continues to play, but nothing i...

Sebasty

Community Legend

2003 Views

1 replies

0 likes

audio
mute
not working on pc
Spotify
  • 2003 Views
  • 1 replies
  • 0 likes

Solved!! Spotify keeps Crashing on Iphone

Hey, Spotify keeps crashing on my iPhone 12 for some unknown reason!? I've tried everything to fix it and nothing works! I've reset the app, update the app, reset my phone, and even reset settings but nothing works. I thought it was because I was con...

Newbie

Hey, Spotify keeps crashing on my iPhone 12 for some unknown reason!? I've tried everything to fix it and nothing works! I've reset the app, update the app, reset my phone, and even reset settings bu...

AdamDamon

Community Legend

2544 Views

4 replies

4 likes

  • 2544 Views
  • 4 replies
  • 4 likes

Solved!!Superuser Contribution Bug: offline mode starts with black window

PlanPremiumCountryNetherlandsOperating SystemWindows 10 My Question or IssueWhen Spotify has not been used for about a day, and the player is started in offline mode, the window is black and will not show any information.It is possible to start the l...

Casual Listener

Plan Premium Country Netherlands Operating System Windows 10   My Question or Issue When Spotify has not been used for about a day, and the player is started in offline mode, the window ...

goatpimp

Gig Goer

1010 Views

4 replies

0 likes

  • 1010 Views
  • 4 replies
  • 0 likes

Superuser Contribution BROKEN: Cannot sync playlists across devices [Premium]

I have Spotify on several devices, including Windows 10 laptop and iOS iPhone.. both are on the latest updates. Sometime in the last few days, sync across these devices has broken: Playlists I update (add songs, rename, etc.) on one device don't alwa...

Roadie

I have Spotify on several devices, including Windows 10 laptop and iOS iPhone.. both are on the latest updates.   Sometime in the last few days, sync across these devices has broken:   ...

MafeG

Spotify Legend

1084 Views

3 replies

2 likes

  • 1084 Views
  • 3 replies
  • 2 likes

Superuser Contribution Songs will not sync across mobile and desktop

PlanPremiumCountry-Scotland, United Kingdom DeviceiPhone Xr (iOS 15.0.2) and Windows 10 x64 Home Edition (10.0.19043) My Question or IssueHello everyone, this is an issue i have been experiencing for about a week or so now. The subject itself sounds ...

Casual Listener

Plan Premium Country- Scotland, United Kingdom   Device iPhone Xr (iOS 15.0.2) and Windows 10 x64 Home Edition (10.0.19043)   My Question or Issue Hello everyone, this is an issue ...

MafeG

Spotify Legend

1100 Views

4 replies

3 likes

Mobile
Playlist issues
Sync issue
Windows 10
Windows 10 Application
  • 1100 Views
  • 4 replies
  • 3 likes

Superuser Contribution Play [Song] tooltip appears when not hovering over song

PlanPremiumCountryUnited StatesDeviceMultiple PCsOperating SystemWindows 10Spotify Version1.1.72.439 If I double-click a song to play it, the song begins to play, but the as long as that track is selected (even without my cursor over the track), a to...

Newbie

Plan Premium Country United States Device Multiple PCs Operating System Windows 10 Spotify Version 1.1.72.439   If I double-click a song to play it, the song begins to play, but the a...

MafeG

Spotify Legend

756 Views

1 replies

2 likes

  • 756 Views
  • 1 replies
  • 2 likes

Superuser Contribution Full screen

Full screen mode is great, and was working fine until this morning. Now, I have two windows with the full screen/exit toggle, and neither do anything. Not sure what happened ?

Music Fan

Full screen mode is great, and was working fine until this morning.  Now, I have two windows with the full screen/exit toggle, and neither do anything.  Not sure what happened ?

bmtrygar

Music Fan

586 Views

2 replies

0 likes

full screen
  • 586 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify can't play any song OR login after laptop resumes from sleep

PlanPremiumCountryNetherlandsDeviceDell XPS 15 9510Operating SystemWin 11 Pro My Question or IssueI'm getting more and more frustrated with Spotify on my laptop, because the laptop goes to sleep after being idle x minutes. When it resumes, spotify is...

Regular

Plan Premium Country Netherlands Device Dell XPS 15 9510 Operating System Win 11 Pro   My Question or Issue I'm getting more and more frustrated with Spotify on my laptop, because the ...

Jeremy

Spotify Legend

1590 Views

12 replies

0 likes

sleepmode
unavailable
win11
  • 1590 Views
  • 12 replies
  • 0 likes

Superuser Contribution Desktop local files not showing up on mobile playlists

I add songs from PC local files to a playlist that's downloaded on both platforms but it doesn't show up on mobile, I was told to go to settings > local files and turn on sync to desktop but there is no such option there.

Roadie

I add songs from PC local files to a playlist that's downloaded on both platforms but it doesn't show up on mobile, I was told to go to settings > local files and turn on sync to desktop but there...

Jeremy

Spotify Legend

697 Views

2 replies

1 likes

Issues
  • 697 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Desktop will crash after logging in

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueSo when I open Spotify from either the website download or the Microsoft store version, it automatically crashes after logging in. If it's already logged in, i...

Casual Listener

Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue So when I open Spotify from either the website download or the Microsoft store vers...

Jeremy

Spotify Legend

1173 Views

7 replies

0 likes

  • 1173 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Desktop][Discover] Album preview & album view should be consistent

Why are my album recommendations on the home screen different from the album screen? That makes no sense. Please make this consistent.

Regular

Why are my album recommendations on the home screen different from the album screen? That makes no sense. Please make this consistent.    

Eni

Moderator

531 Views

1 replies

0 likes

Desktop
  • 531 Views
  • 1 replies
  • 0 likes

A firewall may be blocking spotify (Error Code:auth:3)

PlanFreeCountry USA DevicePCOperating SystemWindows 10 My Question or IssueTrying to solve my won't play any track past 5s problem so I uninstalled, cleaned, reinstalled (again) and now I can't even log in. Says there's a firewall problem, Error Code...

Casual Listener

  Plan Free Country USA   Device PC Operating System Windows 10   My Question or Issue Trying to solve my won't play any track past 5s problem so I uninstalled, cleaned, r...

Plomoparejo

Newbie

20007 Views

5 replies

1 likes

  • 20007 Views
  • 5 replies
  • 1 likes

Superuser Contribution [Desktop][Friend Feed] Add button to quick show/hide Friend Activity

I sometimes use the "Friend Activity" feature, but I don't like it displayed all the time, and so I find it a bit inconvenient to have to go through two menus each time I feel like checking. I think it would be useful to have an easy toggle button so...

Casual Listener

I sometimes use the "Friend Activity" feature, but I don't like it displayed all the time, and so I find it a bit inconvenient to have to go through two menus each time I feel like checking.  &...

komakino

Casual Listener

695 Views

4 replies

0 likes

Desktop
Friend Feed
  • 695 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist not loading

PlanPremiumCountryAustraliaDevice(Asus Rog Zephyrus G14)Operating System(Windows 10) My Question or IssueI am constantly editing playlists, when i go back and forth between viewing albums and then back to my playlist I find that the playlist refuses ...

Music Fan

  Plan Premium Country Australia Device (Asus Rog Zephyrus G14) Operating System (Windows 10)   My Question or Issue I am constantly editing playlists, when i go back and forth b...

Jeremy

Spotify Legend

591 Views

4 replies

0 likes

  • 591 Views
  • 4 replies
  • 0 likes

Spotify wont play on my laptop

Spotify has stopped playing on my laptop. The elapsed time shows its moving through the song but remaining time doesnt change. No sound comes out of speakers yet Windows Media Player functions perfectly as do Teams meetings etc. Spotify will work on ...

Newbie

Spotify has stopped playing on my laptop.  The elapsed time shows its moving through the song but remaining time doesnt change.  No sound comes out of speakers yet Windows Media Player func...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Superuser Contribution How to change location of cache data?!

I'm using spotify app on Windows 7 and after few days Spotify folder in AppData grows up to 8 GB. How to change it's location or move to another drive?

Regular

I'm using spotify app on Windows 7 and after few days Spotify folder in AppData grows up to 8 GB. How to change it's location or move to another drive?

MafeG

Spotify Legend

1211 Views

3 replies

0 likes

  • 1211 Views
  • 3 replies
  • 0 likes

Spotify window management some time not work correctly on Windows 11

I had a problem that might long time ago since Windows 10 until now, it not resolved yet. Such as: minimize, maximize, or close. Some time, window management not work correctly, it little bit annoying. I try enabled or disable hardware acceleration, ...

Newbie

I had a problem that might long time ago since Windows 10 until now, it not resolved yet.  Such as: minimize, maximize, or close.  Some time, window management not work correctly, it littl...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Superuser Contribution Name the Playlist when creating it not after.

When I want to create a new playlist, the system always automatically creates the that list with the default name of 'New Playlist.' I then have to manually edit it to give it the intended name. I think it would be helpful, similar to when editing a ...

Roadie

When I want to create a new playlist, the system always automatically creates the that list with the default name of 'New Playlist.' I then have to manually edit it to give it the intended name. I th...

Alex

Spotify Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't drag currently playing song to currently viewing Collaborative playlist

If I'm looking at list Collaborative list X, and trying to drag a currently playing song to it, it does not work. However if I'm looking at list any list Y, and then drag the currently playing song to the Collaborative list X on the left list-of-list...

Roadie

If I'm looking at list Collaborative list X, and trying to drag a currently playing song to it, it does not work. However if I'm looking at list any list Y, and then drag the currently playing song t...

Ver

Spotify Legend

733 Views

3 replies

0 likes

bug
  • 733 Views
  • 3 replies
  • 0 likes