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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84047 Views

40 replies

68 likes

  • 84047 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796990 Views

505 replies

64 likes

  • 796990 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24227 Views

25 replies

7 likes

  • 24227 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3080 Views

0 replies

4 likes

  • 3080 Views
  • 0 replies
  • 4 likes

Superuser Contribution All contents are unavaliable after reopening my laptop

PlanPremiumCountryUnited StatesDeviceHP Envy 360xOperating SystemWindows 10 My Question or IssueHi! I'm using Spotify on my laptop with Windows 10. Everything was just fine until when my close my laptop without shutting it down. When I reopen it Spot...

Regular

Plan Premium Country United States Device HP Envy 360x Operating System Windows 10   My Question or Issue Hi! I'm using Spotify on my laptop with Windows 10. Everything was just fine u...

Kiril

Moderator

2610 Views

9 replies

1 likes

  • 2610 Views
  • 9 replies
  • 1 likes

Superuser Contribution Recently played artists won't update

PlanPremiumCountryItalyDeviceOppo Find X3 LiteOperating SystemWindows 10 My Question or IssueHi all, on my desktop version of Spotify the recently played artits are not updating anymore since the morning of saturday. Can you please solve the issue? H...

Roadie

Plan Premium Country Italy Device Oppo Find X3 Lite Operating System Windows 10   My Question or Issue Hi all, on my desktop version of Spotify the recently played artits are not updat...

Elena

Moderator

732 Views

1 replies

3 likes

  • 732 Views
  • 1 replies
  • 3 likes

Solved!! Is repeat 1 available when using a spotify connect device?

Premium on Windows 10 using the Spotify Desktop App Repeat 1 is available when 'Connect to a Device' is set to: 'This Computer'Repeat 1 is not available when 'Connect to a Device' is set to: 'LivingRoom'(note LivingRoom is a spotify connect device) 1...

Roadie

Premium on Windows 10 using the Spotify Desktop App   Repeat 1 is available when 'Connect to a Device' is set to: 'This Computer' Repeat 1 is not available when 'Connect to a Device' is set t...

slipstream422

Roadie

912 Views

2 replies

0 likes

  • 912 Views
  • 2 replies
  • 0 likes

Superuser Contribution Desktop Spotify Queue weird doubling bug when selecting multiple tracks

PlanFree/PremiumCountryUS, SeattleDeviceMSI LaptopOperating SystemWindows 10 My Question or IssueEver since the most recent desktop UI update I have experienced an issue when trying to reorganize my queue: https://media3.giphy.com/media/EbE3Id3Jpnycv...

Regular

Plan Free/Premium Country US, Seattle Device MSI Laptop Operating System Windows 10   My Question or Issue Ever since the most recent desktop UI update I have experienced an issue when...

Jeremy

Spotify Legend

924 Views

3 replies

1 likes

msi
PC
Win10
Windows
Windows 10
  • 924 Views
  • 3 replies
  • 1 likes

Solved!! Crossfade stopped working

PlanPremiumCountryUK DeviceWindows PCOperating SystemWindows 10 My Question or Issue Crossfade has suddenly just stopped working? listening to JMJ - Equinoxe Infinity and that really needs a crossfade but nothing i do seems to get it to work, yes it ...

Regular

  Plan Premium Country UK  Device Windows PC Operating System Windows 10   My Question or Issue  Crossfade has suddenly just stopped working? listening to JMJ - Equinox...

isaacdeem

Newbie

10557 Views

8 replies

1 likes

  • 10557 Views
  • 8 replies
  • 1 likes

Superuser Contribution Issues with Spotify Home Page

PlanPremiumCountryUkraineDeviceDesktop, phoneOperating SystemWindows 10, Android 11 My Question or IssueSince the UI update I am having troubles understanding the idea behind some of the sections of the home page, for it defies all logic. So much tha...

Roadie

Plan Premium Country Ukraine Device Desktop, phone Operating System Windows 10, Android 11   My Question or Issue Since the UI update I am having troubles understanding the idea behind...

Alex

Spotify Legend

3476 Views

18 replies

1 likes

  • 3476 Views
  • 18 replies
  • 1 likes

Superuser Contribution I don't want to receive editor's picks about Swiss German music

PlanPremiumCountry DevicePCOperating SystemWindows 10 I receive daily on my home page so called Editor's pick, usually all about Swiss German music, only because I'm based in Switzerland. Is there a way to correct thta. I really don't care for Swiss ...

Regular

Plan Premium Country   Device PC Operating System Windows 10   I receive daily on my home page so called Editor's pick, usually all about Swiss German music, only because I'm based...

Jeremy

Spotify Legend

884 Views

2 replies

1 likes

  • 884 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't scroll down enough in list

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueHello, I can't scroll down low enough to attain the last playlists when I want to add a new song. That is unless I click on the now playing playlist and then add the song ...

Casual Listener

Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue Hello, I can't scroll down low enough to attain the last playlists when I want to add a new son...

Eni

Moderator

1013 Views

3 replies

0 likes

Playlist problem
  • 1013 Views
  • 3 replies
  • 0 likes

Can't click on published playlist to play it on desktop app

PlanPremiumCountryCanadaDevicePC DesktopOperating SystemWindows 10 My Question or IssueCan't click on, play or open a friend's playlist through my pc desktop app. When I on it, nothing happens . Can only open it/play it when using mobile phone app an...

Newbie

Plan Premium Country Canada Device PC Desktop Operating System Windows 10   My Question or Issue Can't click on, play or open a friend's playlist through my pc desktop app. When I on i...

MauriceMV

Spotify Star

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Why is Spotify not playing on Chrome but it is on Firefox and Edge?

PlanFreeCountryUSADeviceDell laptopOperating SystemWindows 10 My Question or IssueWhy the **bleep** is Spoti**bleep** not playing at all on Chrome? I just closed the Spotify tab on Chrome while a song is playing and once I opened Spotify again on Chr...

Casual Listener

  Plan Free Country USA Device Dell laptop Operating System Windows 10   My Question or Issue Why the **bleep** is Spoti**bleep** not playing at all on Chrome? I just closed the ...

OneByBoo

Roadie

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

black add banner appearing on my spotify app

PlanPremium Operating SystemWindows 10 My Question or Issue I have purchased spotify premium but I still get a black banner (mostly without ads) on the bottom of my spotify. How do i get rid of that, cause that obviously shouldn´t be there. I tried c...

Newbie

Plan Premium   Operating System Windows 10   My Question or Issue   I have purchased spotify premium but I still get a black banner (mostly without ads) on the bottom of my spo...

OneByBoo

Roadie

1003 Views

1 replies

1 likes

  • 1003 Views
  • 1 replies
  • 1 likes

Song gets cut off by ads

PlanFreeOperating SystemWindows 10My Question or IssueThe song is not completely finished and abruptly playing the ads (with crossfade enabled).

Regular

Plan Free Operating System Windows 10 My Question or Issue The song is not completely finished and abruptly playing the ads (with crossfade enabled).

OneByBoo

Roadie

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player][Playlists] Autoplay for web player ON

Next time you randomly choose to turn features on/off, please change Spotify Web autoplay to ON. So that web player continues to play similar songs. On. Thanks. You could also add settings into the software, where an user can turn stuff on/off him or...

Casual Listener

Next time you randomly choose to turn features on/off, please change Spotify Web autoplay to ON. So that web player continues to play similar songs. On. Thanks.   You could also add settings i...

Eni

Moderator

572 Views

1 replies

0 likes

Playlists
Web Player
  • 572 Views
  • 1 replies
  • 0 likes

Cycling of playlists in Android app doesn't happen in the desktop version.

DeviceSamsungOperating SystemAndroid/Windows 10 My Question or IssueI mainly use Spotify on my phone but have recently been using it more on the my desktop. One feature I find particularly good on the Android app is the cycling of the most recently p...

Music Fan

Device Samsung Operating System Android/Windows 10   My Question or Issue I mainly use Spotify on my phone but have recently been using it more on the my desktop. One feature I find partic...

musicalhaggis

Music Fan

470 Views

2 replies

1 likes

  • 470 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't use spotify in native app for Windows 10 "Turn off offline mode and try again" accesspoint:39

PlanPremium FamilyCountry BrazilOperational SystemWindows 10 My question or problem:Hi! I'm having trouble using Spotify's native app for Windows 10. The music control bar is frozen, and when I try to play any song, nothing happens. When I click it m...

Casual Listener

Plan Premium Family Country Brazil Operational System Windows 10   My question or problem: Hi! I'm having trouble using Spotify's native app for Windows 10. The music control bar i...

MafeG

Spotify Legend

842 Views

3 replies

0 likes

  • 842 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Is there any way to remove the "Play 'songname' by 'Artist'" banner?

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or IssueI wasn't sure where to put this so hopefully it can get moved to the right place.Everytime I click on a song, then highlight another, there's a UI banner that appears above t...

Regular

Plan Premium Country UK   Device PC Operating System Windows 10   My Question or Issue I wasn't sure where to put this so hopefully it can get moved to the right place. Everytim...

CarlosE

Spotify Legend

521 Views

1 replies

0 likes

UI
  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists greyed out

Hi, I am a UK user running Spotify Premium on a Windows 10 desktop and as of yesterday (18.09.21), every single track in my playlists are greyed out and marked as 'content not available'. I have discovered that if I connect to a North America proxy v...

Regular

Hi, I am a UK user running Spotify Premium on a Windows 10 desktop and as of yesterday (18.09.21), every single track in my playlists are greyed out and marked as 'content not available'. I have disc...

Ver

Spotify Legend

1607 Views

7 replies

2 likes

  • 1607 Views
  • 7 replies
  • 2 likes

Superuser Contribution Cant share multiple songs since update.

Before the update you could share multiple songs by selecting them with ctrl the share. This doesn't work anymore, please fix.

Regular

Before the update you could share multiple songs by selecting them with ctrl the share. This doesn't work anymore, please fix.

Jeremy

Spotify Legend

1458 Views

10 replies

1 likes

  • 1458 Views
  • 10 replies
  • 1 likes

Superuser Contribution Bad Links - Albums & See Discography

When under a specific artist, clicking 'Albums', or 'See Discography' does not show all available albums, instead it launches the track list for the most recently released album. There is something wrong with the embedded links not directing to the r...

Casual Listener

When under a specific artist, clicking 'Albums', or 'See Discography' does not show all available albums, instead it launches the track list for the most recently released album.  There is somet...

CarlosE

Spotify Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution One pixel gap at the bottom of maximized window

PlanPremiumCountryArgentinaDeviceThinkpad X1 CarbonOperating SystemWindows 11 My Question or Issue When I maximize Spotify a 1px gap appears at the bottom of the window, which is specially visible when there is a light window behind it. I've tried cl...

Regular

Plan Premium Country Argentina Device Thinkpad X1 Carbon Operating System Windows 11   My Question or Issue   When I maximize Spotify a 1px gap appears at the bottom of the windo...

Kiril

Moderator

3428 Views

4 replies

16 likes

  • 3428 Views
  • 4 replies
  • 16 likes