Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
12265 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1476 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
3756 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryTurkeyDeviceComputerOperating SystemWindows 10 My Question or IssueI talked to Discord before I came to get your help, and I did everything they said, but the problem wasn't solved, so I think the problem is not about discord, but a...
Plan Premium Country Turkey Device Computer Operating System Windows 10 My Question or Issue I talked to Discord before I came to get your help, and I did everything they sai...
Spotify Legend
385 Views
1 replies
0 likes
Bug in the Windows software: when you scroll a playlist, the track information overlaps with the column headers. See attachment for example.
Bug in the Windows software: when you scroll a playlist, the track information overlaps with the column headers. See attachment for example.
Moderator
810 Views
3 replies
0 likes
In the Windows software you can't reverse sort a playlist on the manual order the tracks were put in. When you have someone else's playlist and want to play those tracks in the reverse order that is not possible.
In the Windows software you can't reverse sort a playlist on the manual order the tracks were put in. When you have someone else's playlist and want to play those tracks in the reverse order...
Spotify Legend
854 Views
4 replies
0 likes
Windows 10 After selecting a track in a playlist, the Page Up and Page Down buttons only work once or twice. After that the current selected track no longer changes.
Windows 10 After selecting a track in a playlist, the Page Up and Page Down buttons only work once or twice. After that the current selected track no longer changes.
Spotify Legend
683 Views
3 replies
0 likes
PlanPremiumCountryCanadaDeviceCustom Desktop, Ryzen 5 3600, RTX 3060 TiOperating SystemWindows 11---I might not have noticed this before but is this title bar(?)(not sure of the actual terminology) supposed to be completely transparent? It looks a bi...
Plan Premium Country Canada Device Custom Desktop, Ryzen 5 3600, RTX 3060 Ti Operating System Windows 11 --- I might not have noticed this before but is this title bar(?)(not sure of the act...
Casual Listener
2681 Views
5 replies
0 likes
PlanPremiumCountryUKDeviceAll devicesOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify used to show the names of the Available devices now it just shoes a string of numbers for devices that aren't PCs ie Amazon Echo ...
Plan Premium Country UK Device All devices Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify used to show the names of the Available devices ...
Moderator
4968 Views
9 replies
1 likes
Pretty self-explanatory but I think it would be really useful to have a feature that lets you duplicate an existing playlist, for example if you want to preserve a playlist you have the way it is but also create a very similar one with a few songs ch...
Pretty self-explanatory but I think it would be really useful to have a feature that lets you duplicate an existing playlist, for example if you want to preserve a playlist you have the way it is but...
Moderator
600 Views
1 replies
0 likes
PlanPremiumCountryUnited States DevicePC, desktop app.Operating SystemWindows 10 My Question or IssueDaily Mixes go 1, 3, 4, 5, 6. There is no Daily Mix 2 on the main view. The only way to see Daily Mix 2 is to go to "see all".
Plan Premium Country United States Device PC, desktop app. Operating System Windows 10 My Question or Issue Daily Mixes go 1, 3, 4, 5, 6. There is no Daily Mix 2 on the main ...
Moderator
1196 Views
1 replies
0 likes
PlanPremium DuoCountryusaDeviceNew Dell LaptopOperating SystemWindows 10 My Question or IssueI'm using my work computer, and I work on my computer all day as an analyst. For years I've used spotify to listen to music and podcasts while I work. Then t...
Plan Premium Duo Country usa Device New Dell Laptop Operating System Windows 10 My Question or Issue I'm using my work computer, and I work on my computer all day as an analyst. ...
Spotify Legend
785 Views
1 replies
0 likes
Device/OSWindows 10, Firefox, Web Player(Apologies for posting this in the wrong forum, but there doesn't seem to be a specific forum for the web player.) My Question or IssueThe top bar (black or purple, depending on page) uses the pointer-events: n...
Device/OS Windows 10, Firefox, Web Player (Apologies for posting this in the wrong forum, but there doesn't seem to be a specific forum for the web player.) My Question or Issue The top b...
675 Views
0 replies
0 likes
Surely shuffle is supposed to be random? Mine definitely is not. It plays the same songs over and over, and the more I listen to one artist, the more it seems to play that artist. I have so many songs in my library that never get a listen. Is there a...
Surely shuffle is supposed to be random? Mine definitely is not. It plays the same songs over and over, and the more I listen to one artist, the more it seems to play that artist. I have so many song...
Music Fan
7199 Views
21 replies
9 likes
PlanPremiumCountryRussiaOperating SystemWindows 10My Question or IssueHello I have 700+ song in "liked songs playlist". But then I start play, only ~40 songs placed in queue and they are cycled. I want to play all my liked songs in random or in order...
Plan Premium Country Russia Operating System Windows 10 My Question or Issue Hello I have 700+ song in "liked songs playlist". But then I start play, only ~40 songs placed in queue and they ar...
Moderator
1100 Views
3 replies
0 likes
PlanPremiumCountryThe Netherlands DeviceAcer laptopOperating SystemWindows 10 My Question or IssueThe friend activity is not working. I can't see what my friends are listening to. It looks like I have a setting turned off, but I can't find which one....
Plan Premium Country The Netherlands Device Acer laptop Operating System Windows 10 My Question or Issue The friend activity is not working. I can't see what my friends are...
Spotify Legend
1207 Views
1 replies
0 likes
PlanDuoCountry - The Netherlands Operating SystemWindows 10 My Question or IssueFriend activity completely empty and greyed out and claiming I must "enable my listening activity" to see what my friends are listening to. I have that setting enabled ...
Plan Duo Country - The Netherlands Operating System Windows 10 My Question or Issue Friend activity completely empty and greyed out and claiming I must "en...
Roadie
676 Views
3 replies
1 likes
Plan Premium Country BR Device (PC) Operating System (Windows 10) My Question or Issue My radio just doesn't work, and my "friends activity" doesn't work either, i have already reinstalled but it didn't solve my problem.
Plan Premium Country BR Device (PC) Operating System (Windows 10) My Question or Issue My radio just doesn't work, and my "friends activity" doesn't work eit...
Moderator
2094 Views
6 replies
0 likes
PlanPremiumCountrySwedenDeviceDesktop PCOperating SystemWindows 10 64-bit My Question or IssueUsing the "Search in playlist" feature (Ctrl+F) and searching for characters such as " " (blank space) will cause all further songs clicked by the user to r...
Plan Premium Country Sweden Device Desktop PC Operating System Windows 10 64-bit My Question or Issue Using the "Search in playlist" feature (Ctrl+F) and searching for characters suc...
Moderator
844 Views
5 replies
0 likes
There was a discussion that was recently closed about missing people on the Friend Activity feed (Desktop version). Spotify explained the new privacy settings. There may still be debate about if this is the right fix; for example, I can search for fo...
There was a discussion that was recently closed about missing people on the Friend Activity feed (Desktop version). Spotify explained the new privacy settings. There may still be debate about if this...
499 Views
0 replies
0 likes
Please ensure your cover work of Black female artists is accurate. The playlist "are & Be" states that the cover photo is of Alicia Keys. It is not.
Please ensure your cover work of Black female artists is accurate. The playlist "are & Be" states that the cover photo is of Alicia Keys. It is not.
Moderator
599 Views
1 replies
1 likes
hi guys! how to change the output device in 2020 today. all the old post talking about the changing output device is no longer support. you guys changed the setting in some reason. Please resume the "play back device" function!!!
hi guys! how to change the output device in 2020 today. all the old post talking about the changing output device is no longer support. you guys changed the setting in some reason. P...
Regular
171034 Views
5 replies
8 likes
PlanFreeCountryUSAOperating SystemWindows 10 Friends Activity is only showing two friends and won't update when I unfollow/refollow the missing ones. I know all the missing friends are active and have activity sharing on because I was able to see all...
Plan Free Country USA Operating System Windows 10 Friends Activity is only showing two friends and won't update when I unfollow/refollow the missing ones. I know all the missing friends...
Spotify Legend
6726 Views
11 replies
6 likes
