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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 137065 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
  • 53286 Views
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Solved!! Windows 10 Spotify app can't use chrome cast because of google?

Hi all, PlanPremium DeviceWindows 10 PC connected over Lan. My Question or IssueI was looking for a way to cast directly from the Windows 10 Spotify app to my Chrome cast (I know all the workarounds. More in the end). I found this old forum post and ...

  • Music Fan
  • Hi all,   Plan Premium   Device Windows 10 PC connected over Lan.   My Question or Issue I was looking for a way to cast directly from the Windows 10 Spotify app to my Chrome ...
  • FlangeMonkey
  • Casual Listener
  • 2868 Views
  • 4 replies
  • 3 likes
  • App
    cast
    chromecast
    Desktop
    lan
    Windows 10
  • 2868 Views
  • 4 replies
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[Win10][BugReport] Speaker Icon disappears using Playlist Folder. (and annoying "bug")

So reporting a bug without authority seems impossible on your boards. I'll just post here and you can forward to whatever section. --- We use over 100 different playlists at my workplace, we decided to try out the folder option, but this is annoying ...

  • Music Fan
  • So reporting a bug without authority seems impossible on your boards. I'll  just post here and you can forward to whatever section.  ---    We use over 100 different playlists ...
  • 188 Views
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  • 188 Views
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Solved!! No internet connection, error code: 4

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueThe Windows Store app won't connect, even though I'm logged into my account in the app (somehow). Did a clean install through the windows store, no luck. The web version works...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue The Windows Store app won't connect, even though I'm logged into my account in the app (somehow).&n...
  • Nico
  • Community Legend
  • 351 Views
  • 1 replies
  • 1 likes
  • 351 Views
  • 1 replies
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Solved!! How to paste spotify links to a playlist?

Need a way to paste spotify links to a playlist, but ctrl-v doesnt seem to work nor does right clicking give a paste option on windows btw

  • Casual Listener
  • Need a way to paste spotify links to a playlist, but ctrl-v doesnt seem to work nor does right clicking give a paste option   on windows btw
  • Nico
  • Community Legend
  • 940 Views
  • 1 replies
  • 1 likes
  • 940 Views
  • 1 replies
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Spotify unresponsive after using search

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueAfter using "Search", Spotify becomes unresponsive. I cannot start/stop playing music, i cannot change the song and I can only terminate Spotify from the task manager.I h...

  • Casual Listener
  • Plan Premium Country Denmark Device PC Operating System Windows 10   My Question or Issue After using "Search", Spotify becomes unresponsive. I cannot start/stop playing music, i canno...
  • Sebasty
  • Spotify Star
  • 433 Views
  • 2 replies
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  • 433 Views
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Superuser Contribution The playlist keeps starting over

PlanFreeOperating SystemWindows 10 My IssueNo matter what song i start under "Liked Songs" the playlist starts over as soon as the song ends. I've tried to close the application and I tried to restart my computer, but the same thing keeps happening. ...

  • Visitor
  • Plan Free Operating System Windows 10   My Issue No matter what song i start under "Liked Songs" the playlist starts over as soon as the song ends. I've tried to close the application and ...
  • Xenia
  • Moderator
  • 5698 Views
  • 7 replies
  • 3 likes
  • 5698 Views
  • 7 replies
  • 3 likes

How to change lyrics theme

CountryIndonesiaDevicePCOperating SystemWindows 10 My Question or IssueHow do I change the theme of the lyric? cause on my screenshot you guys can see that it is black theme I wanna change the color brighter (sorry for bad English)

  • Visitor
  •   Country Indonesia Device PC Operating System Windows 10   My Question or Issue How do I change the theme of the lyric? cause on my screenshot you guys can see that it is  b...
  • Billy-J
  • Spotify Star
  • 3564 Views
  • 1 replies
  • 3 likes
  • 3564 Views
  • 1 replies
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Solved!! MSI Installer

Where can I obtain an MSI installer of spotify? If there is none, what is the arguments for the offline installer?

  • Casual Listener
  • Where can I obtain an MSI installer of spotify?   If there is none, what is the arguments for the offline installer?
  • sjefen5
  • Casual Listener
  • 10548 Views
  • 6 replies
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  • 10548 Views
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Solved!!Superuser Contribution Backup library for OS Upgrade

PlanPremiumCountryUSADeviceDesktop PCOperating SystemCurrently Windows 7, soon windows 10 My Question or IssueI would like to back up my Spotify data to an external drive so I will not loose my songs and playlist when I upgrade from Windows 7 to Wind...

  • Casual Listener
  •   Plan Premium Country USA Device Desktop PC Operating System Currently Windows 7, soon windows 10   My Question or Issue I would like to back up my Spotify data to an external d...
  • Alex
  • Moderator
  • 1034 Views
  • 3 replies
  • 0 likes
  • 1034 Views
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Solved!!Superuser Contribution How do l log into the Windows Spotify application with Apple ID?

PlanPremiumCountryAustraliaDeviceLenovo Yoga 920Operating SystemWindows 10 My Question or IssueI've set up my new Spotify account and I am using Apple ID. I am wondering if there is a way to sign in with my Apple ID?

  • Regular
  • Plan Premium Country Australia Device Lenovo Yoga 920 Operating System Windows 10   My Question or Issue I've set up my new Spotify account and I am using Apple ID. I am wondering if t...
  • opalakadewa
  • Visitor
  • 22641 Views
  • 7 replies
  • 0 likes
  • 22641 Views
  • 7 replies
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Superuser Contribution No sound before selecting This Computer (again) in Devices Available

PlanPremium (Duo)CountryDenmark, EuropeDevice + Operating SystemLenovo laptop, Windows 10 Pro, all the latest updatesIt might be linked to listing on my phone in the car via Bluetooth:OnePlus 5, Android 9, OxygenOS 9.0.10. My Question or Issue Hi Spo...

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  • Casual Listener
  • Plan Premium (Duo) Country Denmark, Europe Device + Operating System Lenovo laptop, Windows 10 Pro, all the latest updates It might be linked to listing on my phone in the car via Bluetoot...
  • Ver
  • Spotify Legend
  • 449 Views
  • 5 replies
  • 0 likes
  • 449 Views
  • 5 replies
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Spotify displays my phone with wrong name

I have an Oneplus 7T Pro but it's showed as a Galaxy Tab S6 5G in the "Connect to a device" interface. Can anyone help me?

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  • Newbie
  • I have an Oneplus 7T Pro but it's showed as a Galaxy Tab S6 5G in the "Connect to a device" interface. Can anyone help me?  
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Solved!! SpotifyWebHelper

SpotifyWebHelper disappeared in the latest spotify update and now I can not use musixmatch desktop app. How can I enable SpotifyWebHelper again?

  • Newbie
  • SpotifyWebHelper disappeared in the latest spotify update and now I can not use musixmatch desktop app.   How can I enable SpotifyWebHelper again?
  • user-removed
  • Not applicable
  • 1524 Views
  • 2 replies
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  • 1524 Views
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Solved!! listing song duration of songs on a playlist

PlanPremiumCountryUSa DeviceAcer Laptop Operating SystemWindows 10 My Question or IssueOn my screen when viewing a playlist you can see columns for title, artist, and date song was added to playlist. Is there a way to have song duration listed too?

  • Casual Listener
  • Plan Premium Country USa   Device Acer Laptop   Operating System Windows 10   My Question or Issue On my screen when viewing a playlist you can see columns for title, artis...
  • britcreel
  • Casual Listener
  • 335 Views
  • 3 replies
  • 0 likes
  • 335 Views
  • 3 replies
  • 0 likes

Spotify behaviour when on calls

Hi All, Couple of questions regarding the behaviour of spotify when I am making calls using microsoft teams on my laptop. If i make a call now using my bose headphones whilst music is playing, currently the music will just mute, but continue playing....

  • Newbie
  • Hi All,   Couple of questions regarding the behaviour of spotify when I am making calls using microsoft teams on my laptop.    If i make a call now using my bose headphones whilst ...
  • 312 Views
  • 0 replies
  • 1 likes
  • call
    pause
    phone
  • 312 Views
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Spotify desktop app immediately skips every song I try to play without playing it

PlanFree/PremiumCountryUnited StatesDeviceLenovo Legion Y-7000P-1060Operating SystemWindows 10 My Question or IssueDoes anyone know how to fix this? I think I've tried everything I can including reinstalling spotify, deleting cache, and setting my de...

  • Visitor
  • Plan Free/Premium Country United States Device Lenovo Legion Y-7000P-1060 Operating System Windows 10   My Question or Issue Does anyone know how to fix this?  I think I've tried ...
  • Axthorpe
  • Casual Listener
  • 250 Views
  • 2 replies
  • 2 likes
  • 250 Views
  • 2 replies
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Can't play anything on dekstop/smartphone

PlanFreeCountryFranceDeviceAsus ROG laptopOperating SystemWindows 10 My Question or IssueSooo, yesterday my spotify suddenly stopped working on BOTH my laptop and my phone. I thought it was my account, so I tried with another one but it didn't work e...

  • Visitor
  •   Plan Free Country France Device Asus ROG laptop Operating System Windows 10   My Question or Issue Sooo, yesterday my spotify suddenly stopped working on BOTH my laptop an...
  • Axthorpe
  • Casual Listener
  • 188 Views
  • 1 replies
  • 1 likes
  • 188 Views
  • 1 replies
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Superuser Contribution Volume Slider Glitch

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn the Desktop app for Spotify, when I slide the volume adjuster with my mouse, the slider wi...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue In the ...
  • Xenia
  • Moderator
  • 1800 Views
  • 3 replies
  • 0 likes
  • volume slider
  • 1800 Views
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Spotify local files not linked

PlanFreeCountryIndonesiaDevice(PC (1.0.85.257.g0f8531bd (Windows Store version)))Operating System(Windows 10 x64 1803) My Question or IssueHi. I have problems with Spotify not linking local files to Spotify database (all artist and albums are greyed ...

  • Regular
  • Plan Free Country Indonesia Device (PC (1.0.85.257.g0f8531bd (Windows Store version))) Operating System (Windows 10 x64 1803)   My Question or Issue Hi. I have problems with Spotify n...
  • AeroZ
  • Composer
  • 878 Views
  • 7 replies
  • 2 likes
  • local files
  • 878 Views
  • 7 replies
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Solved!! adjust the playlist recommendations songs

I have done a playlist containing many genres and sub genres . unfortunately only a few genres are showing in the list Is the any option to completely restart the songs recommendations? , meaning refresh the base of the recommendations so songs from ...

  • Casual Listener
  • I have done a playlist containing many  genres  and sub genres  . unfortunately only a few genres are showing in the list      Is the any option to completely res...
  • dinomight
  • Spotify Star
  • 356 Views
  • 3 replies
  • 0 likes
  • 356 Views
  • 3 replies
  • 0 likes