Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39250 Views
75 replies
26 likes

39250 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
cour10e22
Regular
67327 Views
265 replies
21 likes

67327 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4704 Views
1 replies
6 likes

4704 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144692 Views
0 replies
26 likes
Mac
Windows

144692 Views
0 replies
26 likes

Solved!!Superuser Contribution Horrible new UI, bugs and missing features

"The UI is like a joke. If you need to explain it, it's not a very good one.."The new UI is terrible. 1. Very hard to find out which song is currently playing, because everything is gray and only the title is green. When scrolling on large lists I ca...

mihai331
Regular
"The UI is like a joke. If you need to explain it, it's not a very good one.." The new UI is terrible. 1. Very hard to find out which song is currently playing, because everything is gray a...
2021-05-04 3:48:51 PM
2021-05-12 12:00:01 PM
Ver
Spotify Legend
1329 Views
3 replies
6 likes

1329 Views
3 replies
6 likes

[Bug Report] Progress bar is inaccurate when entering full-screen mode

When entering fullscreen on Windows Desktop, the music progress bar starts at 0:00, regardless of your actual progress in the song. Pausing or resuming playback resyncs the time.

Sparky38
Visitor
When entering fullscreen on Windows Desktop, the music progress bar starts at 0:00, regardless of your actual progress in the song. Pausing or resuming playback resyncs the time.
2021-05-12 4:04:04 AM
2021-05-12 6:10:12 AM
AdamDam
Spotify Star
519 Views
1 replies
1 likes
bug

519 Views
1 replies
1 likes

Superuser Contribution Spotify Playlist jumbles itself when I want it to be in custom order

Spotify Desktop VersionFree Account I sorted my playlist in a custom order that I wanted however, after a few hours I see that the same order I put the playlist in has around 1/4th of the songs placed in random positions which I didn't put them in.Ha...

Arhxn
Newbie
Spotify Desktop Version Free Account I sorted my playlist in a custom order that I wanted however, after a few hours I see that the same order I put the playlist in has around 1/4th of the ...
2021-05-10 8:00:57 PM
2021-05-12 1:10:37 AM
Novy
Moderator
283 Views
1 replies
0 likes

283 Views
1 replies
0 likes

Superuser Contribution Default playlist name in new desktop UI

PlanPremiumCountrySwedenOperating SystemWindows 10 My Question or IssueWith the new desktop UI (Windows 1.1.58.820.g2ae50076-a) when creating a playlist from an album, the playlist name is set to the "Album" name. The old UI set it to "Artist - Album...

alipi
Music Fan
Plan Premium Country Sweden Operating System Windows 10 My Question or Issue With the new desktop UI (Windows 1.1.58.820.g2ae50076-a) when creating a playlist from an album, the playli...
2021-05-06 10:44:49 AM
2021-05-11 10:04:50 PM
Novy
Moderator
553 Views
3 replies
10 likes

553 Views
3 replies
10 likes

Superuser Contribution Add artist album as a new playlist - Incomplete

When adding an album to a new playlist it doesn't register like before:Artist name - album name. Now it registers only the album name. This means I have to write the artist name myself otherwise I will not find it when filtering by artist.

Vteinielle
Casual Listener
When adding an album to a new playlist it doesn't register like before: Artist name - album name. Now it registers only the album name. This means I have to write the artist name myself other...
2021-05-10 5:44:09 PM
2021-05-11 9:58:07 PM
Eni
Moderator
227 Views
1 replies
0 likes

227 Views
1 replies
0 likes

Superuser Contribution Not able to filter playlists by typing when adding to playlist

PlanPremiumCountryUSADeviceThinkPadOperating SystemWindows 10 My Question or IssueOn desktop, I used to be able to right-click -> add to playlist, and then start typing to filter my playlists so that I could easily find the one I wanted to add the so...

anomaly
Regular
Plan Premium Country USA Device ThinkPad Operating System Windows 10 My Question or Issue On desktop, I used to be able to right-click -> add to playlist, and then start typing to...
2021-05-10 5:29:57 PM
2021-05-11 8:46:09 PM
Eni
Moderator
239 Views
1 replies
2 likes

239 Views
1 replies
2 likes

Superuser Contribution Place in album list not saved

PlanPremiumCountryUSA DeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueI click on an album from "Your Library -> Albums". When I click the "back" button or type "alt back arrow", it takes me to the TOP of my Albums list rather than t...

stone_in_focus
Casual Listener
Plan Premium Country USA Device Lenovo Laptop Operating System Windows 10 My Question or Issue I click on an album from "Your Library -> Albums". When I click the "back" b...
2021-05-10 3:58:45 AM
2021-05-11 9:18:19 AM
Ivan
Spotify Legend
237 Views
1 replies
0 likes

237 Views
1 replies
0 likes

Solved!!Superuser Contribution Streaming Quality is Ignored

PlanPremium (Family)CountryCanadaOperating SystemWindows 10 20H2Spotify Version1.1.53.608.g7ed9c03a (Microsoft Store version) My Question or IssueI've noticed that Spotify Desktop will ignore the Streaming Quality setting and will use Auto anyways. I...

Zoomguy
Casual Listener
Plan Premium (Family) Country Canada Operating System Windows 10 20H2 Spotify Version 1.1.53.608.g7ed9c03a (Microsoft Store version) My Question or Issue I've noticed that Spotify ...
2021-02-21 7:15:10 AM
2021-05-11 8:40:27 AM
Ivan
Spotify Legend
2867 Views
18 replies
0 likes

2867 Views
18 replies
0 likes

Solved!! The lyrics is not showing properly because of ad banner

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryIndiaDeviceLaptopOperating SystemWindows 10 My Question or IssueSome lyrics gets cut off or blocked by the ad banner ...

Anrg
Regular
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country India Device Laptop Operating System Windows 10 &nbsp...
2021-05-10 5:32:08 PM
2021-05-11 5:11:45 AM
Billy-J
Spotify Star
1040 Views
1 replies
0 likes

1040 Views
1 replies
0 likes

'This Content Is Not Available' - Greyed out playlist

I've been really liking the new UI of the latest update, it's simpler, cleaner, etc. However, I've been having a recurring problem where, if I click on any playlist/radio it will appear greyed out and attempting to double click a song to play, will p...

Bm0licious
Newbie
I've been really liking the new UI of the latest update, it's simpler, cleaner, etc. However, I've been having a recurring problem where, if I click on any playlist/radio it will appear greyed out an...
2021-05-10 11:11:55 PM
2021-05-11 5:11:09 AM
Billy-J
Spotify Star
901 Views
1 replies
1 likes

901 Views
1 replies
1 likes

Superuser Contribution "Recently Played" list

Thanks to this new ugly, horrible and useless update, we can't even edit our "recently played" list anymore ! Actually, those [snip - Community Moderator edit] Spotify devs removed this feature from the phone app a while ago, so everyone was asking t...

Grazzt
Roadie
Thanks to this new ugly, horrible and useless update, we can't even edit our "recently played" list anymore ! Actually, those [snip - Community Moderator edit] Spotify devs remo...
2021-05-09 7:42:11 AM
2021-05-10 1:03:37 PM
Mario
Spotify Legend
388 Views
3 replies
0 likes

388 Views
3 replies
0 likes

Superuser Contribution What happened to "Shadows" and "Backgrounds" in the New UI ?

Quite frankly, this new design - if what I'm seeing is the final product and not some kind of bug - is horrible. Sidebars are just a "black square" punching the eye, where in the middle there is an awful attempt at a "faded background" like we're bac...

NeoMod
Casual Listener
Quite frankly, this new design - if what I'm seeing is the final product and not some kind of bug - is horrible. Sidebars are just a "black square" punching the eye, where in the middle ther...
2021-05-08 7:13:20 PM
2021-05-09 10:59:39 PM
CarlosE
Moderator
322 Views
1 replies
0 likes
background
black
missing background
missing shadows
UI

322 Views
1 replies
0 likes

Multiple pause icons shown during advert

PlanFreeCountryUKDeviceHP All-in-OneOperating SystemWindows 10 Home My Question or IssueI was listening to music and switched to the discography view. After a few songs an advert came on which for some reason activated the green pause button icon for...

pixelprosoftwar
Visitor
Plan Free Country UK Device HP All-in-One Operating System Windows 10 Home My Question or Issue I was listening to music and switched to the discography view. After a few songs an ad...
2021-05-09 11:50:13 AM
2021-05-09 10:44:00 PM
Billy-J
Spotify Star
255 Views
1 replies
0 likes
bug

255 Views
1 replies
0 likes

I cant use spotify app

PlanFreeCountryBangladeshDevice Operating SystemWindows 10 My Question or IssueHello there! I cant open spotify app. I tried o download from microsoft and spotify.com, but it still doesn't work. It used to work before, this all started randomly.

SOULisCOOl
Visitor
Plan Free Country Bangladesh Device Operating System Windows 10 My Question or Issue Hello there! I cant open spotify app. I tried o download from microsoft and spotify.com, b...
2021-05-09 10:24:39 PM
2021-05-09 10:41:23 PM
Billy-J
Spotify Star
233 Views
1 replies
0 likes

233 Views
1 replies
0 likes

Superuser Contribution Can't play any music, maybe the problem is my pc, I don't know

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 My Question or IssueSo my pc has a problem: it randomly stops counting time. I've tried everything to fix it but I'm pretty sure the problem is in the hardware (maybe a dead battery), n...

Ugabuba
Newbie
Plan Premium Country Portugal Device Laptop Operating System Windows 10 My Question or Issue So my pc has a problem: it randomly stops counting time. I've tried everything to fix it ...
2021-05-08 5:12:39 PM
2021-05-09 9:11:04 PM
CarlosE
Moderator
376 Views
1 replies
0 likes

376 Views
1 replies
0 likes

Solved!!Superuser Contribution "Similar artists" is missing since UI update

PlanPremium Operating SystemWindows 10 My Question or IssueSince the new UI update which was installed automatically on my work laptop today the feature "Similar artists" is gone which was displayed at an artists page on the right corner of the site....

burph
Casual Listener
Plan Premium Operating System Windows 10 My Question or Issue Since the new UI update which was installed automatically on my work laptop today the feature "Similar artists" is g...
2021-05-04 1:40:51 PM
2021-05-09 7:42:57 PM
T1964
Newbie
1449 Views
6 replies
0 likes

1449 Views
6 replies
0 likes

Superuser Contribution Radio recommendations always play the same 20 songs for years

I've been a spotify premium subscriber since shortly after the service came to USA. For several years i used the radio features to discover dozens of new artists i had never heard of and it was one of the most valuable features in spotify for me. for...

goddestroyer
Casual Listener
I've been a spotify premium subscriber since shortly after the service came to USA. For several years i used the radio features to discover dozens of new artists i had never heard of and it was one o...
2019-11-22 8:45:46 PM
2021-05-09 3:56:22 PM
Mario
Spotify Legend
3972 Views
7 replies
4 likes
algorithm
bug
Radio

3972 Views
7 replies
4 likes

Adding Album Art to Local Files

PlanPremiumCountry India DeviceSamsung Galaxy M02Operating SystemAndroid Oreo My Question or IssueHow can I add album art to the MP3 files that I have imported on to my "Local Files" folder? I am a Windows and Android v10 user

Chetanwalawalka
Gig Goer
Plan Premium Country India Device Samsung Galaxy M02 Operating System Android Oreo My Question or Issue How can I add album art to the MP3 files that I have im...
2021-05-09 8:56:24 AM
2021-05-09 12:56:28 PM
AeroZ
Composer
1194 Views
3 replies
0 likes

1194 Views
3 replies
0 likes

Superuser Contribution Play all tracks from folder

PlanPremiumCountry SwedenDevicePC and AndroidOperating SystemWindows 10 and Android My Question or Issue Hi, Recently you have removed the ability to play all tracks from a folder of two levels. I have a folder that contained subfolders that had trac...

Hugol0l
Music Fan
Plan Premium Country Sweden Device PC and Android Operating System Windows 10 and Android My Question or Issue Hi, Recently you have removed the ability to play ...
2018-09-12 9:58:12 PM
2021-05-09 11:01:06 AM
Hugol0l
Music Fan
1165 Views
10 replies
3 likes

1165 Views
10 replies
3 likes

Solved!!Superuser Contribution Don't have the option to download albums on desktop

I have Premium and can download albums using my iPhone but I dont see the download option on desktop. My only option is to SAVE. I updated my version to the most recent, Reinstalled it and it still isn't giving me a download option. Plan$9.99 Premium...

Terrapin90
Casual Listener
I have Premium and can download albums using my iPhone but I dont see the download option on desktop. My only option is to SAVE. I updated my version to the most recent, Reinstalled it and...
2019-02-05 2:59:23 AM
2021-05-09 3:22:20 AM
AadityakiranS
Gig Goer
13583 Views
28 replies
15 likes

13583 Views
28 replies
15 likes

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