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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81190 Views

40 replies

68 likes

  • 81190 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776818 Views

503 replies

64 likes

  • 776818 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18264 Views

19 replies

5 likes

  • 18264 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2806 Views

0 replies

4 likes

  • 2806 Views
  • 0 replies
  • 4 likes

Superuser Contribution I don't want to receive editor's picks about Swiss German music

PlanPremiumCountry DevicePCOperating SystemWindows 10 I receive daily on my home page so called Editor's pick, usually all about Swiss German music, only because I'm based in Switzerland. Is there a way to correct thta. I really don't care for Swiss ...

Regular

Plan Premium Country   Device PC Operating System Windows 10   I receive daily on my home page so called Editor's pick, usually all about Swiss German music, only because I'm based...

Jeremy

Spotify Legend

872 Views

2 replies

1 likes

  • 872 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't scroll down enough in list

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueHello, I can't scroll down low enough to attain the last playlists when I want to add a new song. That is unless I click on the now playing playlist and then add the song ...

Casual Listener

Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue Hello, I can't scroll down low enough to attain the last playlists when I want to add a new son...

Eni

Moderator

996 Views

3 replies

0 likes

Playlist problem
  • 996 Views
  • 3 replies
  • 0 likes

Can't click on published playlist to play it on desktop app

PlanPremiumCountryCanadaDevicePC DesktopOperating SystemWindows 10 My Question or IssueCan't click on, play or open a friend's playlist through my pc desktop app. When I on it, nothing happens . Can only open it/play it when using mobile phone app an...

Newbie

Plan Premium Country Canada Device PC Desktop Operating System Windows 10   My Question or Issue Can't click on, play or open a friend's playlist through my pc desktop app. When I on i...

MauriceMV

Spotify Star

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Why is Spotify not playing on Chrome but it is on Firefox and Edge?

PlanFreeCountryUSADeviceDell laptopOperating SystemWindows 10 My Question or IssueWhy the **bleep** is Spoti**bleep** not playing at all on Chrome? I just closed the Spotify tab on Chrome while a song is playing and once I opened Spotify again on Chr...

Casual Listener

  Plan Free Country USA Device Dell laptop Operating System Windows 10   My Question or Issue Why the **bleep** is Spoti**bleep** not playing at all on Chrome? I just closed the ...

OneByBoo

Roadie

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

black add banner appearing on my spotify app

PlanPremium Operating SystemWindows 10 My Question or Issue I have purchased spotify premium but I still get a black banner (mostly without ads) on the bottom of my spotify. How do i get rid of that, cause that obviously shouldn´t be there. I tried c...

Newbie

Plan Premium   Operating System Windows 10   My Question or Issue   I have purchased spotify premium but I still get a black banner (mostly without ads) on the bottom of my spo...

OneByBoo

Roadie

993 Views

1 replies

1 likes

  • 993 Views
  • 1 replies
  • 1 likes

Song gets cut off by ads

PlanFreeOperating SystemWindows 10My Question or IssueThe song is not completely finished and abruptly playing the ads (with crossfade enabled).

Regular

Plan Free Operating System Windows 10 My Question or Issue The song is not completely finished and abruptly playing the ads (with crossfade enabled).

OneByBoo

Roadie

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player][Playlists] Autoplay for web player ON

Next time you randomly choose to turn features on/off, please change Spotify Web autoplay to ON. So that web player continues to play similar songs. On. Thanks. You could also add settings into the software, where an user can turn stuff on/off him or...

Casual Listener

Next time you randomly choose to turn features on/off, please change Spotify Web autoplay to ON. So that web player continues to play similar songs. On. Thanks.   You could also add settings i...

Eni

Moderator

561 Views

1 replies

0 likes

Playlists
Web Player
  • 561 Views
  • 1 replies
  • 0 likes

Cycling of playlists in Android app doesn't happen in the desktop version.

DeviceSamsungOperating SystemAndroid/Windows 10 My Question or IssueI mainly use Spotify on my phone but have recently been using it more on the my desktop. One feature I find particularly good on the Android app is the cycling of the most recently p...

Music Fan

Device Samsung Operating System Android/Windows 10   My Question or Issue I mainly use Spotify on my phone but have recently been using it more on the my desktop. One feature I find partic...

musicalhaggis

Music Fan

463 Views

2 replies

1 likes

  • 463 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't use spotify in native app for Windows 10 "Turn off offline mode and try again" accesspoint:39

PlanPremium FamilyCountry BrazilOperational SystemWindows 10 My question or problem:Hi! I'm having trouble using Spotify's native app for Windows 10. The music control bar is frozen, and when I try to play any song, nothing happens. When I click it m...

Casual Listener

Plan Premium Family Country Brazil Operational System Windows 10   My question or problem: Hi! I'm having trouble using Spotify's native app for Windows 10. The music control bar i...

MafeG

Spotify Legend

823 Views

3 replies

0 likes

  • 823 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Is there any way to remove the "Play 'songname' by 'Artist'" banner?

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or IssueI wasn't sure where to put this so hopefully it can get moved to the right place.Everytime I click on a song, then highlight another, there's a UI banner that appears above t...

Regular

Plan Premium Country UK   Device PC Operating System Windows 10   My Question or Issue I wasn't sure where to put this so hopefully it can get moved to the right place. Everytim...

CarlosE

Spotify Legend

513 Views

1 replies

0 likes

UI
  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists greyed out

Hi, I am a UK user running Spotify Premium on a Windows 10 desktop and as of yesterday (18.09.21), every single track in my playlists are greyed out and marked as 'content not available'. I have discovered that if I connect to a North America proxy v...

Regular

Hi, I am a UK user running Spotify Premium on a Windows 10 desktop and as of yesterday (18.09.21), every single track in my playlists are greyed out and marked as 'content not available'. I have disc...

Ver

Spotify Legend

1577 Views

7 replies

2 likes

  • 1577 Views
  • 7 replies
  • 2 likes

Superuser Contribution Cant share multiple songs since update.

Before the update you could share multiple songs by selecting them with ctrl the share. This doesn't work anymore, please fix.

Regular

Before the update you could share multiple songs by selecting them with ctrl the share. This doesn't work anymore, please fix.

Jeremy

Spotify Legend

1413 Views

10 replies

1 likes

  • 1413 Views
  • 10 replies
  • 1 likes

Superuser Contribution Bad Links - Albums & See Discography

When under a specific artist, clicking 'Albums', or 'See Discography' does not show all available albums, instead it launches the track list for the most recently released album. There is something wrong with the embedded links not directing to the r...

Casual Listener

When under a specific artist, clicking 'Albums', or 'See Discography' does not show all available albums, instead it launches the track list for the most recently released album.  There is somet...

CarlosE

Spotify Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution One pixel gap at the bottom of maximized window

PlanPremiumCountryArgentinaDeviceThinkpad X1 CarbonOperating SystemWindows 11 My Question or Issue When I maximize Spotify a 1px gap appears at the bottom of the window, which is specially visible when there is a light window behind it. I've tried cl...

Regular

Plan Premium Country Argentina Device Thinkpad X1 Carbon Operating System Windows 11   My Question or Issue   When I maximize Spotify a 1px gap appears at the bottom of the windo...

Kiril

Moderator

3405 Views

4 replies

16 likes

  • 3405 Views
  • 4 replies
  • 16 likes

Superuser Contribution Local Files Album Art

PlanFree Operating SystemWindows 10 My Question or IssueThe album art/cover isn't showing on local files. I already tried uninstalling and reinstalling my Spotify but it's still not showing.

Newbie

Plan Free   Operating System Windows 10   My Question or Issue The album art/cover isn't showing on local files. I already tried uninstalling and reinstalling my Spotify but it's sti...

Alex

Spotify Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline Mode Not Working

Trying to play some Downloaded music on my computer while I don't have Internet connection. Spotify is giving me the "something went wrong try reloading page error" even while in Offline Mode. I've restarted the app/computer to now avail. Any idea's?...

Newbie

Trying to play some Downloaded music on my computer while I don't have Internet connection. Spotify is giving me the "something went wrong try reloading page error" even while in Offline Mode. I've r...

Kiril

Moderator

1478 Views

1 replies

0 likes

  • 1478 Views
  • 1 replies
  • 0 likes

Superuser Contribution crash in app spotify

PlanFreeCountryFrench Device HP laptopOperating SystemWindows 10 My Question or Issuewhen I have been using the spotify app for a while then it crashes when you want to change playlist or search for music. Yesterday I reinstalled the spotify app to f...

Composer

Plan Free Country French  Device  HP laptop Operating System Windows 10    My Question or Issue when I have been using the spotify app for a while then it crashes when y...

MafeG

Spotify Legend

1424 Views

6 replies

0 likes

crash in app
slow
  • 1424 Views
  • 6 replies
  • 0 likes

Superuser Contribution something went wrong please refresh the page

it says something went wrong please refresh the page but refreshing doesnt work i tried a clean uninstall but i cant find spotify files in app data and i am gettnig the same problem when i open the web app please someone help me

Casual Listener

it says something went wrong please refresh the page but refreshing doesnt work i tried a clean uninstall but i cant find spotify files in app data and i am gettnig the same problem when i open the w...

Eni

Moderator

649 Views

3 replies

1 likes

  • 649 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify connect not working for windows app

PlanPremiumCountryLithuaniaDeviceiPhone 8 Plus, desktop computerOperating SystemWindows 10, iOS 13.3.My Question or IssueFor almost a year now my desktop version of spotify doesnt work properly. The connect to a device function does not find my phone...

Newbie

Plan Premium Country Lithuania Device iPhone 8 Plus, desktop computer Operating System Windows 10, iOS 13.3. My Question or Issue For almost a year now my desktop version of spotify doesnt w...

Ver

Spotify Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution No sound when playing via PC and installed speakers

PlanPremiumCountryUSADeviceLenovo Thinkpad Yoga X1Operating SystemWindows 10 Pro My Question or IssueStruggling to get sound. No sound when playing on my PC. I have sound from various other apps (MS Teams, Youtube etc). I have made random changes to ...

Newbie

Plan Premium Country USA Device Lenovo Thinkpad Yoga X1 Operating System Windows 10 Pro   My Question or Issue Struggling to get sound.  No sound when playing on my PC.  I ha...

Ver

Spotify Legend

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes