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Lyrics disapeared

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Lyrics disapeared

Plan

Free

Country

Brazil

Device

Notebook

Operating System

Windows 10

 

My Question or Issue

Until last month, I was praticing my japanese using Japanese songs, like SCANDAL - Hon Wo Yomu, etc. And sudently, after the last Update, the app (the one that we download from mycrosoft store) don't show the lyrics buttons anymore. Not only for the Japanese songs, but all english songs as well. I'm sure that I had a Karaoke section with Imagine Dragons only, using this app sooner this year. 
Something happened with this function? Will it comeback?

Reply

Accepted Solutions
Marked as solution

Hi @RafalTD,

 

Thank you for keeping in touch.

 

Since you're getting this error on the Microsoft Store, have you tried installing it directly from our website as well? 

 

If not, please give it a shot and let us know how it goes.

 

Keep us posted.

MafeGModerator
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View solution in original post

3 Replies

Hey @RafalTD,

 

Thanks for reaching out about this in the Community!

 

We'd recommend running a clean reinstall of the app, following this Guide.

 

Let us know how things look after that.

 

 

 

 

AlexModerator
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Hi Alex, thanks for answer!!

Well, I tried the clean remove as you sugested. I Uninstall it, and removed  the folder in AppData. Now, after the restart, I cannot intall it again...

image.png
Marked as solution

Hi @RafalTD,

 

Thank you for keeping in touch.

 

Since you're getting this error on the Microsoft Store, have you tried installing it directly from our website as well? 

 

If not, please give it a shot and let us know how it goes.

 

Keep us posted.

MafeGModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

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