Drag and Drop up no longer works

[Boxster]

Operating System

Windows 10

My Question or Issue

You can't drag and drop a up, only down now with the new update.

There is a zone at the very bottom of the screen(just above the banner adbar) that when the song in a playlist is dragged over it to move it down in the play-order, will accelerate the scroll as you are dragging, but that same functionality is not available at the top of the screen.

[Jeremy]

Hey there @Boxster,

Thank you for your post here in the Community.

Can you let us know which version of the app you have?

It would also be great if you can send us a screen recording so we can have a closer look directly from your end?

We'll keep an eye out for your reply.

Take care!

[Boxster]

It's the latest version of the desktop app for windows, I realized it works on a playlist, just not on the queue, so I guess it's not that big of a deal after all. Just a bit tedious if you have a long queue that you can only drag it up to the top of what is currently visible and then repeat.

Now I'm not as sure as I was that you could do that in the old look-n-feel desktop app(before the recent upgrade.)

Should be easy to reproduce for anybody, let me know if you still need the screen recording.

[Eni]

Hey @Boxster, 

Thanks for getting back in touch. 

We understand where you're coming from. 

In this case, we suggest that you post your feedback on this thread which is being monitored by the right teams and it helps us to keep improving the app.

If you need help with anything else, just let us know 🙂

[thejebba]

I am having this issue within the playlists I have built. Windows 10, with app auto-updated so should be the newest version. When I try to drag a song upward, to the zone that used to start scrolling through the list, I get the slashed circle icon saying I can't drop them there and the list does not scroll. Please help as this makes it impossible to edit long playlists.

[CarlosE]

Hey there @thejebba,

Thanks for posting and welcome to the Community!

We're aware of this behavior and the right teams are currently working on it. We suggest adding your +Vote to this Ongoing Issue thread and making sure to keep the app updated.

If you have any questions, the Community is here for you.

Cheers 🙂