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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84062 Views

40 replies

68 likes

  • 84062 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797286 Views

505 replies

64 likes

  • 797286 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24319 Views

25 replies

7 likes

  • 24319 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3087 Views

0 replies

4 likes

  • 3087 Views
  • 0 replies
  • 4 likes

Superuser Contribution Local Files Album Art

PlanFree Operating SystemWindows 10 My Question or IssueThe album art/cover isn't showing on local files. I already tried uninstalling and reinstalling my Spotify but it's still not showing.

Newbie

Plan Free   Operating System Windows 10   My Question or Issue The album art/cover isn't showing on local files. I already tried uninstalling and reinstalling my Spotify but it's sti...

Alex

Spotify Legend

452 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Offline Mode Not Working

Trying to play some Downloaded music on my computer while I don't have Internet connection. Spotify is giving me the "something went wrong try reloading page error" even while in Offline Mode. I've restarted the app/computer to now avail. Any idea's?...

Newbie

Trying to play some Downloaded music on my computer while I don't have Internet connection. Spotify is giving me the "something went wrong try reloading page error" even while in Offline Mode. I've r...

Kiril

Moderator

1495 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution crash in app spotify

PlanFreeCountryFrench Device HP laptopOperating SystemWindows 10 My Question or Issuewhen I have been using the spotify app for a while then it crashes when you want to change playlist or search for music. Yesterday I reinstalled the spotify app to f...

Composer

Plan Free Country French  Device  HP laptop Operating System Windows 10    My Question or Issue when I have been using the spotify app for a while then it crashes when y...

MafeG

Spotify Legend

1446 Views

6 replies

0 likes

crash in app
slow
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  • 6 replies
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Superuser Contribution something went wrong please refresh the page

it says something went wrong please refresh the page but refreshing doesnt work i tried a clean uninstall but i cant find spotify files in app data and i am gettnig the same problem when i open the web app please someone help me

Casual Listener

it says something went wrong please refresh the page but refreshing doesnt work i tried a clean uninstall but i cant find spotify files in app data and i am gettnig the same problem when i open the w...

Eni

Moderator

662 Views

3 replies

1 likes

  • 662 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify connect not working for windows app

PlanPremiumCountryLithuaniaDeviceiPhone 8 Plus, desktop computerOperating SystemWindows 10, iOS 13.3.My Question or IssueFor almost a year now my desktop version of spotify doesnt work properly. The connect to a device function does not find my phone...

Newbie

Plan Premium Country Lithuania Device iPhone 8 Plus, desktop computer Operating System Windows 10, iOS 13.3. My Question or Issue For almost a year now my desktop version of spotify doesnt w...

Ver

Spotify Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution No sound when playing via PC and installed speakers

PlanPremiumCountryUSADeviceLenovo Thinkpad Yoga X1Operating SystemWindows 10 Pro My Question or IssueStruggling to get sound. No sound when playing on my PC. I have sound from various other apps (MS Teams, Youtube etc). I have made random changes to ...

Newbie

Plan Premium Country USA Device Lenovo Thinkpad Yoga X1 Operating System Windows 10 Pro   My Question or Issue Struggling to get sound.  No sound when playing on my PC.  I ha...

Ver

Spotify Legend

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Win32 app v1.1.71 doesn't work

PlanPremiumCountrySwedenDevicePersonal ComputerOperating SystemWindows 10 (21H1 / 19043.1288) My Question or IssueWhen I tried to open Spotify today, nothing happened. Windows cursor just shows loading for a second then nothing. Did some troubleshoot...

Roadie

Plan Premium Country Sweden Device Personal Computer Operating System Windows 10 (21H1 / 19043.1288)   My Question or Issue When I tried to open Spotify today, nothing happened. Window...

Jumpy

Roadie

667 Views

2 replies

0 likes

  • 667 Views
  • 2 replies
  • 0 likes

Superuser Contribution Track Display Info - Windows 10 + Mac Desktop App

When in the main screen (Windows desktop app) and you enlarge the album cover by clicking on the bottom left, the album cover will go full screen it will show how the artist and track information for a few seconds before disappearing. Is there a way ...

Visitor

When in the main screen (Windows desktop app) and you enlarge the album cover by clicking on the bottom left, the album cover will go full screen it will show how the artist and track information for...

user-removed

Not applicable

2379 Views

4 replies

1 likes

  • 2379 Views
  • 4 replies
  • 1 likes

Superuser Contribution certain podcast shows doesn't play episodes anymore without special conditions

Hello everyone. Plan: PremiumCountry: GermanyDevice: desktop computerOperating System: Windows 10App Version: 1.1.67.586.gbb5ef64e My Issue:For a couple of days, I got problems with a specific podcast show BBC Global News Podcast, which I have subscr...

Casual Listener

Hello everyone.   Plan: Premium Country: Germany Device: desktop computer Operating System: Windows 10 App Version: 1.1.67.586.gbb5ef64e   My  Issue: For a couple of day...

ParentalControl

Composer

989 Views

5 replies

2 likes

  • 989 Views
  • 5 replies
  • 2 likes

Superuser Contribution Disable fullscreen song info and artwork fading out?

PlanPremiumCountryCatalonia DeviceWindows PCOperating SystemWindows 10 My Question or IssueHey, I was wondering if there was a way to disable the song title, author, album artwork... (bascally everything the fullscreen feature shows you before fading...

Music Fan

Plan Premium Country Catalonia   Device Windows PC Operating System Windows 10   My Question or Issue Hey, I was wondering if there was a way to disable the song title, author, a...

bbez56

Newbie

3164 Views

10 replies

4 likes

  • 3164 Views
  • 10 replies
  • 4 likes

Solved!!Superuser Contribution Spotify desktop on the latest version of windows

I just loaded the latest version of windows, and my desktop version of Spotify won't load. It just loads a black screen and stops. I've seen posts in other forums that the latest version of windows breaks Spotify. When will this be fixed and can we b...

Music Fan

I just loaded the latest version of windows, and my desktop version of Spotify won't load.  It just loads a black screen and stops.  I've seen posts in other forums that the latest version ...

CarlosE

Spotify Legend

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution "See All" songs in search stop loading

PlanPremiumCountryUnited StatesDeviceDell LaptopOperating SystemWindows 10 My Question or IssueWhen searching for songs on Spotify and choosing to "see all", songs will not load after a certain point. If you scroll down, after 80 songs a loading whee...

Casual Listener

Plan Premium Country United States Device Dell Laptop Operating System Windows 10   My Question or Issue When searching for songs on Spotify and choosing to "see all", songs will not l...

HeliTahvanainen

Music Fan

8418 Views

44 replies

7 likes

  • 8418 Views
  • 44 replies
  • 7 likes

Solved!!Superuser Contribution Discovered in listing

PlanPremiumCountryGermanyDeviceNotebookOperating SystemWindows 8.1 My Question or IssueHey, when you open an artist's page, at the very bottom you will find the information "Discovered in", where you can view playlists that contain music by the curre...

Gig Goer

Plan Premium Country Germany Device Notebook Operating System Windows 8.1   My Question or Issue Hey,   when you open an artist's page, at the very bottom you will find the info...

MafeG

Spotify Legend

1053 Views

3 replies

1 likes

  • 1053 Views
  • 3 replies
  • 1 likes

Superuser Contribution Local Files Names Issue

Hi, today I wanted to import my songs to local files in Spotify app on Windows. However when I imported songs, songs names were in chinese. But original names aren´t in chinese.I tried to reinstall app but it wont worked.

Casual Listener

Hi, today I wanted to import my songs to local files in Spotify app on Windows. However when I imported songs, songs names were in chinese. But original names aren´t in chinese. I tried to reinstall...

PaveI

Newbie

6566 Views

16 replies

1 likes

  • 6566 Views
  • 16 replies
  • 1 likes

Solved!!Superuser Contribution Some devices not visible to Windows desktop app

On Windows desktop, my paired speakers aren't appearing in the list of devices. They do appear in the android app and if I cast from there to the speakers, then the desktop app then shows the paired speakers. Is this a bug that the desktop doesn't sh...

Casual Listener

On Windows desktop, my paired speakers aren't appearing in the list of devices.   They do appear in the android app and if I cast from there to the speakers, then the desktop  app then sh...

MafeG

Spotify Legend

993 Views

5 replies

0 likes

  • 993 Views
  • 5 replies
  • 0 likes

Superuser Contribution "Albums" path is broken

If you click "Albums" or "Teosluettelo" on an artist, you get the tracks of the newest album, not the albums by that artist. For example, click Voces8 -> Näytä teosluottelo (show the albums) -> you get the tracks of the latest album Infinity. This ha...

Visitor

If you click "Albums" or "Teosluettelo" on an artist, you get the tracks of the newest album, not the albums by that artist.  For example, click Voces8 -> Näytä teosluottelo (show the albums...

Ver

Spotify Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop app won't play, can't add to queue.

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI can play spotify just fine with the web player, but when I open the Windows App, then I can't play music on the Windows App or the Web Player.On the Windows app, if I try t...

Regular

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue I can play spotify just fine with the web player, but when I open the Windows App, then I can't pl...

Alex

Spotify Legend

1029 Views

3 replies

0 likes

  • 1029 Views
  • 3 replies
  • 0 likes

Spotify Overlay not Working in Windows 11 fix.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,Windows 11 etc.) My Question or IssueHello, I have been having a problem with the spotify overlay on windows 11 and I h...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,Windows 11 etc.)   My Question or Iss...

3838 Views

0 replies

0 likes

  • 3838 Views
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Superuser Contribution [Desktop][Premium] Queue Interrupts Playlist, Can't Be Cleared

PlanPremiumCountryUSA Device(HP Pavilion 2020)Operating System(Windows 10) My Question or IssueWhen I start a Playlist, it plays one song and then reverts to the Queue, which has been (astoundingly) filled with a single artist whom I've only listened...

Newbie

Plan Premium Country USA   Device (HP Pavilion 2020) Operating System (Windows 10)   My Question or Issue When I start a Playlist, it plays one song and then reverts to the Queue...

MafeG

Spotify Legend

787 Views

1 replies

1 likes

Desktop
Interrupting
interrupts
queue
Same Artist
  • 787 Views
  • 1 replies
  • 1 likes

Solved!! Next song button exit the current playlist

PlanPremiumCountryFranceDeviceLaptopOperating SystemWindows 10 My Question or IssueWhen I click the "next song" (while playing screen1.png) button, it leave the current playlist even if the random next song in unselected (see screen2.png).

Casual Listener

Plan Premium Country France Device Laptop Operating System Windows 10   My Question or Issue When I click the "next song" (while playing screen1.png) button, it leave the current playl...

OneByBoo

Roadie

1572 Views

5 replies

0 likes

  • 1572 Views
  • 5 replies
  • 0 likes