Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
23291 Views
10 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
905219 Views
540 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
45157 Views
40 replies
8 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I have problem with PC application on Windows 10. We are using Family plan. The problem start when another use from family plan (my wife) connect her mobile to android auto my PC application start to play on her phone. I have only this problem on PC ...
I have problem with PC application on Windows 10. We are using Family plan. The problem start when another use from family plan (my wife) connect her mobile to android auto my PC appl...
Spotify Legend
419 Views
1 replies
0 likes
Spotify uses extreme amounts of Ram, and it gets worse the more I use it. I'm thinking some of the reason is because I'm running a 32bit app on a 64bit device, Changing Hardware Acceleration, restarting my laptop, reinstalling spotify, logging out an...
Spotify uses extreme amounts of Ram, and it gets worse the more I use it. I'm thinking some of the reason is because I'm running a 32bit app on a 64bit device, Changing Hardware Acceleration...
386 Views
0 replies
1 likes
PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI can't find My playlists of 2021 years. I know, that there are created playlists with songs, which are listened in a year. I don't know, what is name of this...
Plan Premium Country Slovakia Device Dell Inspiron Operating System Windows 10 My Question or Issue I can't find My playlists of 2021 years. I know, that there are created pl...
Spotify Legend
687 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI have a problem with My Spotify for Win...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
Spotify Legend
769 Views
3 replies
0 likes
PlanPremiumCountry Canada Operating SystemWindows 10Internet ProviderVideotron My Question or IssueSpotify will not stream any song that is not on the local disc or cached and the web player doesn't work. There is a now playing icon on the song but t...
Plan Premium Country Canada Operating System Windows 10 Internet Provider Videotron My Question or Issue Spotify will not stream any song that is not on ...
Moderator
13754 Views
6 replies
0 likes
Running the latest build of Windows 1909, I recently "upgraded" to the UWP version of Spotify from the Microsoft Store. It looks and acts identically, but uses 60-70% of my CPU and the UI is super slow. For reference, the version downloaded from Spot...
Running the latest build of Windows 1909, I recently "upgraded" to the UWP version of Spotify from the Microsoft Store. It looks and acts identically, but uses 60-70% of my CPU and the UI is super sl...
Not applicable
3348 Views
1 replies
3 likes
PlanPremiumCountryFinland DeviceDesktop, Galaxy S10Operating SystemWindows 10 Pro, Android 11Spotify VersionSpotify for Windows 1.1.72.439.gc253025e (desktop), 8.6.80.1014 (phone) My Question or IssueWhen a song is played manually, its lyrics are syn...
Plan Premium Country Finland Device Desktop, Galaxy S10 Operating System Windows 10 Pro, Android 11 Spotify Version Spotify for Windows 1.1.72.439.gc253025e (desktop), 8.6.80.1014 (p...
Spotify Legend
885 Views
1 replies
0 likes
PlanFreeCountryPolandDeviceSamsung Galaxy A50/PCOperating SystemAndroid 11/Win 10My Question or IssueHello, i recently got my account here and i didnt upgrade it to the premium or free trial, but despite that i didnt get any ads (on phone and PC whil...
Plan Free Country Poland Device Samsung Galaxy A50/PC Operating System Android 11/Win 10 My Question or Issue Hello, i recently got my account here and i didnt upgrade it to the premium or f...
Casual Listener
1508 Views
2 replies
0 likes
Windows home 10 fully updated. Internet connection on monday - Spotify client updated and playlists synced to be available when no internet connection.Wednesday and i get the full black screen with no interent connection. What gives? I guess I can cl...
Windows home 10 fully updated. Internet connection on monday - Spotify client updated and playlists synced to be available when no internet connection. Wednesday and i get the full black screen with...
Music Fan
2153 Views
5 replies
0 likes
PlanPremiumCountryKenyaDeviceHP LaptopSpotify Version1.1.58.820.g2ae50076-aOperating SystemWindows 10 Kindly enable lyrics for Kenya. Prior to Spotify being available in Kenya, my Spotify had lyrics enabled, though I had a US subscription. However, t...
Plan Premium Country Kenya Device HP Laptop Spotify Version 1.1.58.820.g2ae50076-a Operating System Windows 10 Kindly enable lyrics for Kenya. Prior to Spotify being ava...
Spotify Star
2762 Views
6 replies
0 likes
This is a problem: more and more, spotify has been playing advertisement between the songs. This is how it's going in my account:Song playedAdvertisementSong playedAdvertisement.And so on and on. It's an abuse, in my perspective, since I use the plat...
This is a problem: more and more, spotify has been playing advertisement between the songs. This is how it's going in my account: Song played Advertisement Song played Advertisement. And so on a...
387 Views
0 replies
0 likes
When I add the Spotify Web Player to a Tab Group in Chrome and collapse it, playback ends at the end of the current track.
When I add the Spotify Web Player to a Tab Group in Chrome and collapse it, playback ends at the end of the current track.
Spotify Legend
1678 Views
1 replies
0 likes
Hello guys, I tried my best to find a similiar problem to mine, but couldn't find anything remotely related. Quite a strange problem: Whenever I play music via Spotify on PC, if I try to change the song through my phone by selecting manually from my ...
Hello guys, I tried my best to find a similiar problem to mine, but couldn't find anything remotely related. Quite a strange problem: Whenever I play music via Spotify on PC, if I t...
Spotify Legend
4915 Views
3 replies
0 likes
PlanPremium CountryDeviceOperating SystemWindows 11 Pro 64-bitMy Question or IssueI am unable to use the Spotify desktop app after I login.When I first install the app the login screen does open, but after logging in the screen goes black.This can be...
Plan Premium Country Device Operating System Windows 11 Pro 64-bit My Question or Issue I am unable to use the Spotify desktop app after I login. When I first install th...
Not applicable
1565 Views
1 replies
0 likes
PlanPremiumCountryVietnam DevicePCOperating SystemWindows 10 My Question or IssueI have just set up my new desktop PC, however, Spotify keeps having the error code accesspoint:39. If I try to log out and log back in again, it sends the error, prevent...
Plan Premium Country Vietnam Device PC Operating System Windows 10 My Question or Issue I have just set up my new desktop PC, however, Spotify keeps having the error code acc...
Spotify Legend
1547 Views
1 replies
0 likes
My Question or IssueRight now, i can't use the sound on my computer because Spotify is lagging... In the past, I downloaded and deleted the spotify program on my computer several times because after a while using the program, it would stop working, i...
My Question or Issue Right now, i can't use the sound on my computer because Spotify is lagging... In the past, I downloaded and deleted the spotify program on my computer several times bec...
Spotify Legend
1163 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevice2015 Lenovo Y50-70 (resolution 1920x1080@125% scaling)Operating SystemWindows 10 My Question or IssueWhen I'm using the lyrics feature... the lyrics shifts on and off center based on lyrics length, is it possible to set ...
Plan Premium Country Canada Device 2015 Lenovo Y50-70 (resolution 1920x1080@125% scaling) Operating System Windows 10 My Question or Issue When I'm using the lyrics feature... t...
Spotify Legend
2547 Views
1 replies
0 likes
this is something I’ve wished for for years and maybe it’s a sign that I have too many playlists lol. but I would love a feature where you can click the ellipse (…) on a playlist and have the option to “add to playlist”, just like how you can with an...
this is something I’ve wished for for years and maybe it’s a sign that I have too many playlists lol. but I would love a feature where you can click the ellipse (…) on a playlist and have the option ...
Moderator
1711 Views
1 replies
1 likes
PlanFreeCountryGermanyDeviceOffice PCOperating SystemWindows 10 My Question or IssuePretty much the title. I'm using the web player to play music, but even when i play single songs, Spotify generates an entire playlist in the queue. If i try to remov...
Plan Free Country Germany Device Office PC Operating System Windows 10 My Question or Issue Pretty much the title. I'm using the web player to play music, but even when i play single...
Roadie
2990 Views
13 replies
6 likes
PlanPremiumCountryDenmark DeviceMacbook pro Operating SystemMacOs MontereyMy Question or Issue Hey, I just followed a new playlist on my phone and I can see that it doesn't appear on my PC. This is something that happed more than once.
Plan Premium Country Denmark Device Macbook pro Operating System MacOs Monterey My Question or Issue Hey, I just followed a new playlist on my phone and I can see tha...
Spotify Legend
607 Views
3 replies
0 likes
