Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83091 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
788358 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
21883 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
it says something went wrong please refresh the page but refreshing doesnt work i tried a clean uninstall but i cant find spotify files in app data and i am gettnig the same problem when i open the web app please someone help me
it says something went wrong please refresh the page but refreshing doesnt work i tried a clean uninstall but i cant find spotify files in app data and i am gettnig the same problem when i open the w...
Moderator
658 Views
3 replies
1 likes
PlanPremiumCountryLithuaniaDeviceiPhone 8 Plus, desktop computerOperating SystemWindows 10, iOS 13.3.My Question or IssueFor almost a year now my desktop version of spotify doesnt work properly. The connect to a device function does not find my phone...
Plan Premium Country Lithuania Device iPhone 8 Plus, desktop computer Operating System Windows 10, iOS 13.3. My Question or Issue For almost a year now my desktop version of spotify doesnt w...
Spotify Legend
553 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceLenovo Thinkpad Yoga X1Operating SystemWindows 10 Pro My Question or IssueStruggling to get sound. No sound when playing on my PC. I have sound from various other apps (MS Teams, Youtube etc). I have made random changes to ...
Plan Premium Country USA Device Lenovo Thinkpad Yoga X1 Operating System Windows 10 Pro My Question or Issue Struggling to get sound. No sound when playing on my PC. I ha...
Spotify Legend
302 Views
1 replies
0 likes
PlanPremiumCountrySwedenDevicePersonal ComputerOperating SystemWindows 10 (21H1 / 19043.1288) My Question or IssueWhen I tried to open Spotify today, nothing happened. Windows cursor just shows loading for a second then nothing. Did some troubleshoot...
Plan Premium Country Sweden Device Personal Computer Operating System Windows 10 (21H1 / 19043.1288) My Question or Issue When I tried to open Spotify today, nothing happened. Window...
Roadie
665 Views
2 replies
0 likes
When in the main screen (Windows desktop app) and you enlarge the album cover by clicking on the bottom left, the album cover will go full screen it will show how the artist and track information for a few seconds before disappearing. Is there a way ...
When in the main screen (Windows desktop app) and you enlarge the album cover by clicking on the bottom left, the album cover will go full screen it will show how the artist and track information for...
Not applicable
2377 Views
4 replies
1 likes
Hello everyone. Plan: PremiumCountry: GermanyDevice: desktop computerOperating System: Windows 10App Version: 1.1.67.586.gbb5ef64e My Issue:For a couple of days, I got problems with a specific podcast show BBC Global News Podcast, which I have subscr...
Hello everyone. Plan: Premium Country: Germany Device: desktop computer Operating System: Windows 10 App Version: 1.1.67.586.gbb5ef64e My Issue: For a couple of day...
Composer
980 Views
5 replies
2 likes
PlanPremiumCountryCatalonia DeviceWindows PCOperating SystemWindows 10 My Question or IssueHey, I was wondering if there was a way to disable the song title, author, album artwork... (bascally everything the fullscreen feature shows you before fading...
Plan Premium Country Catalonia Device Windows PC Operating System Windows 10 My Question or Issue Hey, I was wondering if there was a way to disable the song title, author, a...
Newbie
3135 Views
10 replies
4 likes
I just loaded the latest version of windows, and my desktop version of Spotify won't load. It just loads a black screen and stops. I've seen posts in other forums that the latest version of windows breaks Spotify. When will this be fixed and can we b...
I just loaded the latest version of windows, and my desktop version of Spotify won't load. It just loads a black screen and stops. I've seen posts in other forums that the latest version ...
Spotify Legend
612 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceDell LaptopOperating SystemWindows 10 My Question or IssueWhen searching for songs on Spotify and choosing to "see all", songs will not load after a certain point. If you scroll down, after 80 songs a loading whee...
Plan Premium Country United States Device Dell Laptop Operating System Windows 10 My Question or Issue When searching for songs on Spotify and choosing to "see all", songs will not l...
Music Fan
8381 Views
44 replies
7 likes
PlanPremiumCountryGermanyDeviceNotebookOperating SystemWindows 8.1 My Question or IssueHey, when you open an artist's page, at the very bottom you will find the information "Discovered in", where you can view playlists that contain music by the curre...
Plan Premium Country Germany Device Notebook Operating System Windows 8.1 My Question or Issue Hey, when you open an artist's page, at the very bottom you will find the info...
Spotify Legend
1039 Views
3 replies
1 likes
Hi, today I wanted to import my songs to local files in Spotify app on Windows. However when I imported songs, songs names were in chinese. But original names aren´t in chinese.I tried to reinstall app but it wont worked.
Hi, today I wanted to import my songs to local files in Spotify app on Windows. However when I imported songs, songs names were in chinese. But original names aren´t in chinese. I tried to reinstall...
Newbie
6544 Views
16 replies
1 likes
On Windows desktop, my paired speakers aren't appearing in the list of devices. They do appear in the android app and if I cast from there to the speakers, then the desktop app then shows the paired speakers. Is this a bug that the desktop doesn't sh...
On Windows desktop, my paired speakers aren't appearing in the list of devices. They do appear in the android app and if I cast from there to the speakers, then the desktop app then sh...
Spotify Legend
988 Views
5 replies
0 likes
If you click "Albums" or "Teosluettelo" on an artist, you get the tracks of the newest album, not the albums by that artist. For example, click Voces8 -> Näytä teosluottelo (show the albums) -> you get the tracks of the latest album Infinity. This ha...
If you click "Albums" or "Teosluettelo" on an artist, you get the tracks of the newest album, not the albums by that artist. For example, click Voces8 -> Näytä teosluottelo (show the albums...
Spotify Legend
351 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI can play spotify just fine with the web player, but when I open the Windows App, then I can't play music on the Windows App or the Web Player.On the Windows app, if I try t...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue I can play spotify just fine with the web player, but when I open the Windows App, then I can't pl...
Spotify Legend
1023 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,Windows 11 etc.) My Question or IssueHello, I have been having a problem with the spotify overlay on windows 11 and I h...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,Windows 11 etc.) My Question or Iss...
3822 Views
0 replies
0 likes
PlanPremiumCountryUSA Device(HP Pavilion 2020)Operating System(Windows 10) My Question or IssueWhen I start a Playlist, it plays one song and then reverts to the Queue, which has been (astoundingly) filled with a single artist whom I've only listened...
Plan Premium Country USA Device (HP Pavilion 2020) Operating System (Windows 10) My Question or Issue When I start a Playlist, it plays one song and then reverts to the Queue...
Spotify Legend
787 Views
1 replies
1 likes
PlanPremiumCountryFranceDeviceLaptopOperating SystemWindows 10 My Question or IssueWhen I click the "next song" (while playing screen1.png) button, it leave the current playlist even if the random next song in unselected (see screen2.png).
Plan Premium Country France Device Laptop Operating System Windows 10 My Question or Issue When I click the "next song" (while playing screen1.png) button, it leave the current playl...
Roadie
1569 Views
5 replies
0 likes
PlanFreeCountrySerbiaDevicePCOperating SystemWindows 10 (Web)My Question or IssueFirst of all, why isn't there a section for Web version of Spotify in the community forums?Is there a way to open browser context menu by right click instead of the one ...
Plan Free Country Serbia Device PC Operating System Windows 10 (Web) My Question or Issue First of all, why isn't there a section for Web version of Spotify in the community forums? Is ther...
Spotify Legend
1448 Views
3 replies
0 likes
PlanPremiumCountryUnited States of America DeviceDell Inpsirion 5410 Operating SystemWindows 10 Spotify Version"Spotify for Windows1.1.70.610.g4585142b" My Question or IssueNormally when I click on a different playlist for Spotify my friend's activit...
Plan Premium Country United States of America Device Dell Inpsirion 5410 Operating System Windows 10 Spotify Version "Spotify for Windows 1.1.70.610.g4585142b" &nbs...
Spotify Star
1330 Views
1 replies
1 likes
Plan: PremiumCountry: AustraliaDevice: (Android phone, iPad 4, PCx2, laptop )Operating System: (Android 9.1, iOS, Windows 10 Pro x64 (x3)) My Question or IssueI mostly work from home these days (thanks to COVID) and as I live alone I generally have S...
Plan: Premium Country: Australia Device: (Android phone, iPad 4, PCx2, laptop ) Operating System: (Android 9.1, iOS, Windows 10 Pro x64 (x3)) My Question or Issue I mostly work from home...
Spotify Legend
1211 Views
3 replies
1 likes
