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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139211 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139211 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54939 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54939 Views
  • 0 replies
  • 33 likes

Superuser Contribution Can't log in to Spotify via Facebook

PlanFreeCountryLithuaniaDevice(Lenovo Ideapad 330)Operating System(Windows 10) My Question or IssueSo recently for some unknown reason I was logged out of Spotify, while I've been using Facebook login for most of the time for it. But now I can't log ...

  • Casual Listener
  • Plan Free Country Lithuania Device (Lenovo Ideapad 330) Operating System (Windows 10)   My Question or Issue So recently for some unknown reason I was logged out of Spotify, while I've...
  • Elena
  • Moderator
  • 274 Views
  • 1 replies
  • 1 likes
  • 274 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can I message other users from just having their account?

Hey, so I recently gained some new followers and I assume that they found a playlist of mine. I checked their account and liked their music taste and was curious: is there any way that I can message another user from their account? Maybe some kind of...

  • Visitor
  • Hey, so I recently gained some new followers and I assume that they found a playlist of mine. I checked their account and liked their music taste and was curious: is there any way that I can message ...
  • Ivan
  • Spotify Legend
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blocking and disliking artists and songs in Spotify for Windows

Plan: PremiumOS: Windows 10Who was the freaking genius who decided that the desktop app wouldn't have the option to dislike or block songs and artists, making it only available for mobile (Android and iOS) and making the setting device-specific, mean...

  • Casual Listener
  • Plan: Premium OS: Windows 10 Who was the freaking genius who decided that the desktop app wouldn't have the option to dislike or block songs and artists, making it only available for mobile (Andr...
  • Elena
  • Moderator
  • 252 Views
  • 1 replies
  • 4 likes
  • 252 Views
  • 1 replies
  • 4 likes

Superuser Contribution Spotify outputing audio in mono

I use my Acer laptop and M-Audio audio interface (over USB type C), and for some reason that configuration outputs the audio in mono, both via speakers and headphones. It works completely fine when listening over Bluetooth or onboard 3,5mm headphone ...

  • Newbie
  •   I use my Acer laptop and M-Audio audio interface (over USB type C), and for some reason that configuration outputs the audio in mono, both via speakers and headphones. It works completely fin...
  • Mihail
  • Spotify Legend
  • 1980 Views
  • 1 replies
  • 0 likes
  • 1980 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug with the play order of Liked songs

Firstly, this bug concerns also Mac version, and I have updated both Windows and Mac OS, and I have reinstalled Spotify to both OS several times with no effect. I have also contacted Spotify chat support and they did not find anything wrong with my a...

  • Newbie
  • Firstly, this bug concerns also Mac version, and I have updated both Windows and Mac OS, and I have reinstalled Spotify to both OS several times with no effect. I have also contacted Spotify chat sup...
  • Elena
  • Moderator
  • 629 Views
  • 1 replies
  • 0 likes
  • 629 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to stop playing an artist

Hi I am getting recommended an artist I HATE, and worse than that, he appears in my favourite albums picks? wth --- GET JACOB COLLIER OFF MY FEED his music is utter SH*T, thanks. ..... I mean there has to be some way to stop this

  • Casual Listener
  • Hi I am getting recommended an artist I HATE, and worse than that, he appears in my favourite albums picks? wth --- GET JACOB COLLIER OFF MY FEED his music is utter SH*T, thanks.  ..... I mean t...
  • Elena
  • Moderator
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files won't play on desktop

PlanPremiumCountryUnited StatesDeviceLaptop, PCOperating SystemWindows 10 Added some local files to my Spotify on my computer. Have done this before and they always work but this time they all upload but when I click on them they don't play and just ...

  • Visitor
  • Plan Premium Country United States Device Laptop, PC Operating System Windows 10   Added some local files to my Spotify on my computer. Have done this before and they always work but th...
  • Elena
  • Moderator
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Connect To A Device" Menu PIXELATION

PROBLEM + Connect To Device menu is PIXELLATED (see below) TROUBLESHOOTING + quit application+ restarted computer+ ran Disk Utility from Recovery Console+ uninstalled / reinstalled app TECH INFOPlan PremiumCountry USA Device Macbook Pro late 2016 Ope...

  • Visitor
  • PROBLEM   + Connect To Device menu is PIXELLATED (see below)   TROUBLESHOOTING   + quit application + restarted computer + ran Disk Utility from Recovery Console + uninstalled...
  • Alex
  • Moderator
  • 187 Views
  • 1 replies
  • 1 likes
  • 187 Views
  • 1 replies
  • 1 likes

Spotify Web App Not Downloading

PlanPremiumCountryCanadaDeviceHP 15 Notebook PCOperating SystemWindows 10 My Question or IssueSo I've recently switched to Spotify because of its great compatibility between devices. However, I was met with an error message trying to download the web...

  • Casual Listener
  • Plan Premium Country Canada Device HP 15 Notebook PC Operating System Windows 10   My Question or Issue So I've recently switched to Spotify because of its great compatibility between ...
  • Sebasty
  • Spotify Star
  • 348 Views
  • 4 replies
  • 0 likes
  • 348 Views
  • 4 replies
  • 0 likes

Superuser Contribution Its been years and spotify connect is still broken

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueThe problem with spotify connect connecting to random devices has been around for years and spotify still refuses to fix this problem. How hard is it to hav...

  • Casual Listener
  • Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue The problem with spotify connect connecting to random devices has been around fo...
  • kooljess702
  • Casual Listener
  • 364 Views
  • 2 replies
  • 1 likes
  • 364 Views
  • 2 replies
  • 1 likes

Solved!! Can't log in (Error code: accesspoint:39)

Hi! I can't log in on the Spotify Windows app. I can log in fine on the Android app, the macOS app and on the web player app (on Windows/Chrome), so obviously it's not an internet connectivity or password issue.I tried the following suggestions (foun...

  • Casual Listener
  • Hi!   I can't log in on the Spotify Windows app. I can log in fine on the Android app, the macOS app and on the web player app (on Windows/Chrome), so obviously it's not an internet connectivi...
  • Splo
  • Casual Listener
  • 10968 Views
  • 2 replies
  • 0 likes
  • 10968 Views
  • 2 replies
  • 0 likes

Superuser Contribution Alexa Echo not in device list on Windows app

PlanPremiumCountryBrazilDevicePC Intel i9Operating SystemWindows 10 Pro, Compilation 19041.508 / Version 2004 My Question or IssueAlexa is working/playing with Spotify and replying to all commands by voice.However, the spotify app in MS Win10Pro, ver...

  • Visitor
  • Plan Premium Country Brazil Device PC Intel i9 Operating System Windows 10 Pro, Compilation 19041.508 / Version 2004   My Question or Issue Alexa is working/playing with Spotify and re...
  • Ver
  • Spotify Legend
  • 891 Views
  • 1 replies
  • 2 likes
  • Alexa
  • 891 Views
  • 1 replies
  • 2 likes

Superuser Contribution dislike song in radio

PlanPremiumCountryEstoniaDevicePCOperating SystemWindows 10 My Question or IssueSpotify offers me the same track for the third time on the radio and I don't like it!Why there is no dislike button in a Radio?There is no button in the mobile applicatio...

  • Visitor
  • Plan Premium Country Estonia Device PC Operating System Windows 10   My Question or Issue Spotify offers me the same track for the third time on the radio and I don't like it! Why the...
  • Alex
  • Moderator
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

Not working on Smart TV, PS4 or Webplayer

PlanPremiumCountry Operating SystemWindows 10 My Question or IssueFor the last 2 months, I have not been able to get Spotify to work on Firefox. If it isn't having issues trying to load the homepage of Spotify, it has issues trying to loading the pla...

  • Visitor
  • Plan Premium Country   Operating System Windows 10   My Question or Issue For the last 2 months, I have not been able to get Spotify to work on Firefox. If it isn't having issues tr...
  • Starchild
  • Regular
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Long Podcast descriptions reset scrolling

PlanPremiumCountryUSA DeviceDesktop PCOperating SystemWindows 10 My Question or IssuePodcasts with long desciptions (example: Slow German) do not stay at their currently scrolled levels while that episode is playing. This makes following along with a...

  • Newbie
  • Plan Premium Country USA   Device Desktop PC Operating System Windows 10   My Question or Issue Podcasts with long desciptions (example: Slow German) do not stay at their current...
  • Mihail
  • Spotify Legend
  • 857 Views
  • 2 replies
  • 8 likes
  • bug
    Desktop
    podcast
  • 857 Views
  • 2 replies
  • 8 likes

[Desktop][Playlists] Length of Playlist

I can see how much time my playlist takes to listen too but it's not the right number, because is, hasn't changed whenever I add songs. How do I make it the correct number?

  • Visitor
  • I can see how much time my playlist takes to listen too but it's not the right number, because is, hasn't changed whenever I add songs. How do I make it the correct number?
  • 105 Views
  • 0 replies
  • 0 likes
  • Desktop
    Playlists
  • 105 Views
  • 0 replies
  • 0 likes

Superuser Contribution Trouble Shooting Windows 10 ERROR CODE

PlanPremiumCountryUSDevice Operating SystemWindows 10 My Question or IssueSpotify wont launch. If I try open as administrator I receive an error code "see attachment" Windows did update last night.

  • Casual Listener
  • Plan Premium Country US Device   Operating System Windows 10   My Question or Issue Spotify wont launch. If I try open as administrator I receive an error code "see attachment" Wi...
  • Elena
  • Moderator
  • 318 Views
  • 1 replies
  • 1 likes
  • 318 Views
  • 1 replies
  • 1 likes

Thanks for enabling DPI Awareness Per-Monitor (v2)

Thanks to the change, now when I move the Spotify Window to my secondary 4k 250% zoom monitor I can see the app text sharper than ever. Thanks.

  • Newbie
  • Thanks to the change, now when I move the Spotify Window to my secondary 4k 250% zoom monitor I can see the app text sharper than ever.   Thanks.
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

[Developer] Faster Start!

Spotify takes a long time to load. Similar to a big game. Other "office" applications starts faster. Also it continous to start on som computers although I have unchecked the box "start Spotify on system start". Very anoying.Please look into this and...

  • Visitor
  • Spotify takes a long time to load. Similar to a big game. Other "office" applications starts faster. Also it continous to start on som computers although I have unchecked the box "start Spotify on sy...
  • 96 Views
  • 0 replies
  • 0 likes
  • Developer
  • 96 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify too slow, can't handle large playlists

I have a playlist with 8,500 songs- When I try to search through this playlist it takes over 1 minute now. It also freezes my desktop client. When I want to pause a song while the search is performaning, it does not react and also takes a very long t...

  • Music Fan
  • I have a playlist with 8,500 songs- When I try to search through this playlist it takes over 1 minute now. It also freezes my desktop client. When I want to pause a song while the search is performan...
  • draybee
  • Visitor
  • 1635 Views
  • 4 replies
  • 8 likes
  • 1635 Views
  • 4 replies
  • 8 likes