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PgUp / PgDn buttons don't work in playlist

PgUp / PgDn buttons don't work in playlist

Windows 10

 

After selecting a track in a playlist, the Page Up and Page Down buttons only work once or twice. After that the current selected track no longer changes.

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3 Replies

Hey @kwebble,

 

Thanks for the post!

 

Sorry to hear that you're having such an experience with the app.

 

We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

 

If that doesn't fix the issue, let us know the exact version of your Spotify app.

 

 

Keep us posted on how you get on with this.

 

Cheers.

AlexModerator
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The software often updates itself so I assume the version, Spotify for Windows
1.1.74.631.g0b24d9ad, is current.

I'm not uninstalling, cleaning folders, restart the computer just for a bug in a the user interface.

Hi @kwebble,

 

Thank you for keeping in touch.

 

Since we haven't been able to reproduce the issue from our end, we ask you to perform some basic troubleshooting steps to narrow down the issue as much as possible. 

 

Please let us know if you notice any difference after running the clean reinstall with the steps shared by @Alex, this way we can get more insights about this and keep assisting you.

 

We'll be on the lookout.

MafeGModerator
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