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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80216 Views

40 replies

68 likes

  • 80216 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

769578 Views

503 replies

64 likes

  • 769578 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16485 Views

17 replies

5 likes

  • 16485 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

  • 2712 Views
  • 0 replies
  • 4 likes

Superuser Contribution [Desktop][Browse] Application interface breakdown (windows 10)

Hello ! Everytime the ad shows up, the application is completely frozen ! I can't do anything for 1 minute until i close the ad. I don't bother having a discreet ad, but it's really annoying when the application is breaking down because of it. The so...

Visitor

Hello ! Everytime the ad shows up, the application is completely frozen ! I can't do anything for 1 minute until i close the ad. I don't bother having a discreet ad, but it's really annoying when the...

Novy

Moderator

553 Views

1 replies

1 likes

Browse
Desktop
  • 553 Views
  • 1 replies
  • 1 likes

Superuser Contribution What is wrong with my spotify app for windows?

Plan CountryPremiumDeviceRyzen 5 3600, GTX 1660 Super, 16GB DDR4, 1TB HDD, 1TB SSD.Operating SystemWindows 10 My Question or IssueFor the past two months, my Spotify has not been working at all. When I load up the app, my "Liked Songs" and all of my ...

Newbie

  Plan   Country Premium Device Ryzen 5 3600, GTX 1660 Super, 16GB DDR4, 1TB HDD, 1TB SSD. Operating System Windows 10    My Question or Issue For the past two months, ...

Mihail

Spotify Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution windows app black screen

PlanPremiumCountryhong kongDevicePC Operating Systemwindows10 pro ver.20H2 My Question or Issuemy account got hack this morning , so i log-out all driver which using my account and change my passwordstart spotify again balck screen like picture attac...

Casual Listener

Plan Premium Country hong kong Device PC  Operating System windows10 pro ver.20H2   My Question or Issue my account got hack this morning , so i log-out all driver which using my ...

Mihail

Spotify Legend

1015 Views

7 replies

0 likes

  • 1015 Views
  • 7 replies
  • 0 likes

"spotify not responding"

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or Issuespotify keeps crashing with an "application not responding" message every month or so, I delete and reinstall the app every

Newbie

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue spotify keeps crashing with an "application not responding" message every month or so, I...

Amay

Spotify Star

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Spotify can't play this right now. If you have the file on your computer, you can import it

PlanPremiumCountryNew ZealandDevicePCOperating SystemWindows 10 My Question or IssueI'm posting this to ask about the playback just stopping all together and giving this error message, "Spotify can't play this right now. If you have the file on your ...

Newbie

  Plan Premium Country New Zealand Device PC Operating System Windows 10   My Question or Issue I'm posting this to ask about the playback just stopping all together and giving t...

Sebasty

Community Legend

1378 Views

1 replies

2 likes

  • 1378 Views
  • 1 replies
  • 2 likes

Superuser Contribution [Desktop][Other] able to skip songs but not ads??

not sure if this is just me, but when an ad comes on, i'm usually able to skip it after 5 seconds or something like that, but now if i try to do that it comes up with "please try again after the ad"??? but i'm still able to skip songs...does anyone k...

Newbie

not sure if this is just me, but when an ad comes on, i'm usually able to skip it after 5 seconds or something like that, but now if i try to do that it comes up with "please try again after the ad"?...

Alex

Spotify Legend

539 Views

1 replies

0 likes

Desktop
Other
  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some keyboard shortcuts not working

PlanPremiumCountryNorwayDeviceWindowsOperating SystemWindows 10 My Question or IssueAlt-Left and Alt-Right doesn't work for me anymore. Other keyboard shortcuts, like Ctrl-Right and Shift-Right work fine. When deleting several tracks from a playlist,...

Casual Listener

Plan Premium Country Norway Device Windows Operating System Windows 10   My Question or Issue Alt-Left and Alt-Right doesn't work for me anymore. Other keyboard shortcuts, like Ctrl-Ri...

diegofilbal

Regular

4534 Views

6 replies

4 likes

keyboard shortcuts
  • 4534 Views
  • 6 replies
  • 4 likes

Superuser Contribution [Desktop][Podcasts] Spotify desktop app is really frustrating and unreponsive

When I try to listen to podcasts in the PC desktop app I am unable to scroll down to view the different podcasts in my collection. Nor am I able to choose the different episodes available. It gets stuck on the top section and I can't move down from t...

Visitor

When I try to listen to podcasts in the PC desktop app I am unable to scroll down to view the different podcasts in my collection. Nor am I able to choose the different episodes available. It gets st...

Kiril

Moderator

549 Views

1 replies

0 likes

Desktop
Podcasts
  • 549 Views
  • 1 replies
  • 0 likes

How do I remove an advertisement that is blocking my playlists?

I apologize if this is the wrong forum, but I could not find anywhere else to post. My left sidebar playlist is being obstructed by a "Sprint" ad. How do I remove this? Again, if this the wrong forum, please let me know where I can find this answer. ...

Music Fan

I apologize if this is the wrong forum, but I could not find anywhere else to post.  My left sidebar playlist is being obstructed by a "Sprint" ad.  How do I remove this? Again, if this the...

Jose_M

Spotify Star

869 Views

2 replies

0 likes

Music Exchange
  • 869 Views
  • 2 replies
  • 0 likes

Superuser Contribution Won't Stop Shuffling

I'm have Spotify Premium and am using the Desktop app for Windows 10.The songs always shuffle, even when I turn off the shuffle option. I've reinstalled the app twice and it will fix it for a day, but the problem returns.How can I fix this?

Visitor

I'm have Spotify Premium and am using the Desktop app for Windows 10. The songs always shuffle, even when I turn off the shuffle option.  I've reinstalled the app twice and it will fix it for a...

Alex

Spotify Legend

1079 Views

3 replies

0 likes

  • 1079 Views
  • 3 replies
  • 0 likes

Superuser Contribution Getting Ads in a Premium subscription

PremiumFRANCE DeviceDesktopOperating SystemAndroid Hi !It's been a long since i'm a premium user and i dont know if its recently but im getting Ads.Are we not supposed to be ads free when we are premium ? it's really annoying considering that you pay...

Visitor

Premium FRANCE   Device Desktop Operating System Android   Hi ! It's been a long since i'm a premium user and i dont know if its recently but im getting Ads. Are we not supposed t...

MafeG

Spotify Legend

765 Views

3 replies

0 likes

Premium
  • 765 Views
  • 3 replies
  • 0 likes

Superuser Contribution App has no sound

DevicePC - Windows 10 My Question or IssueApp doesnt play any sound. Correct audio device, streaming device and isnt muted from the little bar where you adjust the volume. There is no error message. Browser and Android app works fine on the same acco...

Casual Listener

Device PC - Windows 10   My Question or Issue App doesnt play any sound. Correct audio device, streaming device and isnt muted from the little bar where you adjust the volume. There is no er...

Alex

Spotify Legend

1004 Views

3 replies

0 likes

Troubleshooting
  • 1004 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Search function changes the queue

PlanPremiumCountry(should be irrelevant but) AustriaDevicePCOperating SystemWindows 10 Version 2004 (Build 19041.1237) My Question or IssueHi everyone, what I've noticed was since the new version of the spotify app on PC, when I search or "filter" fo...

Casual Listener

Plan Premium Country (should be irrelevant but) Austria Device PC Operating System Windows 10 Version 2004 (Build 19041.1237)   My Question or Issue Hi everyone,   what I've not...

Alex

Spotify Legend

2764 Views

3 replies

0 likes

  • 2764 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can friends see me listening to their collaborative playlist?

Plan: PremiumCountry: AustraliaDevice: Surface Pro 4 My Question or IssueMy friend has a private collaborative playlist between my friend and I. The playlist is private so I understand that no one else can listen to it but us, but when I am listening...

Visitor

Plan: Premium Country: Australia Device: Surface Pro 4   My Question or Issue My friend has a private collaborative playlist between my friend and I. The playlist is private so I under...

Alex

Spotify Legend

13053 Views

3 replies

0 likes

Collaborative playlist private public
collaborative playlists
Friend Activity
  • 13053 Views
  • 3 replies
  • 0 likes

Superuser Contribution Windows Apps Crashing on Login

Windows app randomly started crashing yesterday. Have tried everything. Clean reinstall (remove files and all registry entries I could find). Run in compatibility mode, logout from other devices. Windows update, graphics update. Can't figure it out. ...

Casual Listener

Windows app randomly started crashing yesterday. Have tried everything. Clean reinstall (remove files and all registry entries I could find). Run in compatibility mode, logout from other devices. Win...

Alex

Spotify Legend

991 Views

1 replies

0 likes

  • 991 Views
  • 1 replies
  • 0 likes

Basics about playlists

Please, can anyone tell me how to put the content in my playlist in alphabetical order in Windows 10? Impossilbe to find an answer it seems, which says a lot about Spotifys interface.

Casual Listener

Please, can anyone tell me how to put the content in my playlist in alphabetical order in Windows 10? Impossilbe to find an answer it seems, which says a lot about Spotifys interface.

AdamDamon

Community Legend

1464 Views

3 replies

0 likes

App & Features
  • 1464 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop][Other] Bring back number of plays on ALL songs, not just what Spotify deems most popular.

I just hopped on desktop Spotify for the first time in years and was HEAVILY disappointed to learn that, not only did Spotify do away with the little popularity bars that used to let you know how popular a song was, but they also did away with listen...

Newbie

I just hopped on desktop Spotify for the first time in years and was HEAVILY disappointed to learn that, not only did Spotify do away with the little popularity bars that used to let you know how pop...

CarlosE

Spotify Legend

800 Views

1 replies

0 likes

Desktop
Other
  • 800 Views
  • 1 replies
  • 0 likes

Superuser Contribution Up/Down Arrows

PlanFree/PremiumPremiumCountryUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Windows 10 laptopOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10 My Question or IssueMy up and down arrows won't let me scroll thro...

Casual Listener

Plan Free/Premium Premium Country United States   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Windows 10 laptop Operating System (iOS 10, Android Oreo, Windows 10,e...

Eni

Moderator

2338 Views

13 replies

3 likes

Desktop
keyboard
  • 2338 Views
  • 13 replies
  • 3 likes

Solved!!Superuser Contribution [Desktop][Connect] Remove the facebook panel

This is now mandatory for people who aren't interested in using it. Clicking the button opens a facebook login page which facebook uses to track, even if you are not a facebook member.My idea is to remove this forced feature from spotify. At the bare...

Regular

This is now mandatory for people who aren't interested in using it. Clicking the button opens a facebook login page which facebook uses to track, even if you are not a facebook member. My idea is to...

roosterooni

Newbie

60729 Views

64 replies

22 likes

Connect
Desktop
  • 60729 Views
  • 64 replies
  • 22 likes