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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83648 Views

40 replies

68 likes

  • 83648 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

793156 Views

503 replies

64 likes

  • 793156 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23353 Views

25 replies

7 likes

  • 23353 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3040 Views

0 replies

4 likes

  • 3040 Views
  • 0 replies
  • 4 likes

Superuser Contribution Opening browser context menu instead of Spotify context menu in Spotify Web

PlanFreeCountrySerbiaDevicePCOperating SystemWindows 10 (Web)My Question or IssueFirst of all, why isn't there a section for Web version of Spotify in the community forums?Is there a way to open browser context menu by right click instead of the one ...

Visitor

Plan Free Country Serbia Device PC Operating System Windows 10 (Web) My Question or Issue First of all, why isn't there a section for Web version of Spotify in the community forums? Is ther...

Alex

Spotify Legend

1456 Views

3 replies

0 likes

  • 1456 Views
  • 3 replies
  • 0 likes

Friend Activity Not Updating

PlanPremiumCountryUnited States of America DeviceDell Inpsirion 5410 Operating SystemWindows 10 Spotify Version"Spotify for Windows1.1.70.610.g4585142b" My Question or IssueNormally when I click on a different playlist for Spotify my friend's activit...

Newbie

Plan Premium Country United States of America   Device Dell Inpsirion 5410   Operating System Windows 10   Spotify Version "Spotify for Windows 1.1.70.610.g4585142b" &nbs...

Amay

Spotify Star

1332 Views

1 replies

1 likes

  • 1332 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why can't I remove or exclude an artist in the Windows 10 app or web browser versions?

Plan: PremiumCountry: AustraliaDevice: (Android phone, iPad 4, PCx2, laptop )Operating System: (Android 9.1, iOS, Windows 10 Pro x64 (x3)) My Question or IssueI mostly work from home these days (thanks to COVID) and as I live alone I generally have S...

Casual Listener

Plan: Premium Country: Australia Device: (Android phone, iPad 4, PCx2, laptop ) Operating System: (Android 9.1, iOS, Windows 10 Pro x64 (x3))   My Question or Issue I mostly work from home...

Alex

Spotify Legend

1214 Views

3 replies

1 likes

  • 1214 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Why I can't see a list of All Songs on each artist Artist page?

I want to see the list of all available tracks from an artist and not just the "most popular songs" on their albums. I recently return to Premium and I remember seeing the whole list of songs. Has this changed? Is there any way to see a list of all t...

Regular

I want to see the list of all available tracks from an artist and not just the "most popular songs" on their albums. I recently return to Premium and I remember seeing the whole list of songs. Has th...

MafeG

Spotify Legend

33324 Views

10 replies

2 likes

  • 33324 Views
  • 10 replies
  • 2 likes

Downloading Spotify.exe on PC won't work

I have used Spotify on my PC for around 2 years now and for some reason one day it just decided to stop working properly. Whenever I tried to open it it says that I already had a Windows Store version running. I knew that I never downloaded the Windo...

Visitor

I have used Spotify on my PC for around 2 years now and for some reason one day it just decided to stop working properly. Whenever I tried to open it it says that I already had a Windows Store versio...

OneByBoo

Roadie

787 Views

1 replies

0 likes

  • 787 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] can not play right now

I get often the message "Spotify can't play this right now. If you have the file on your computer you can import it".And the Spotify Connect plays it after all without any issue then

Roadie

I get often the message "Spotify can't play this right now. If you have the file on your computer you can import it". And the Spotify Connect plays it after all without any issue then

Eni

Moderator

510 Views

1 replies

0 likes

Desktop
Playlists
  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution repeat and shuffle

PlanPremiumCountrySwedenDeviceDesktopOperating SystemWindows 11 My Question or IssueI have noticed that since I upgraded to Win 11 the repeat and shuffle buttons are greyed out. Since they are "active" its no big deal for the moment. I almost always ...

Regular

Plan Premium Country Sweden Device Desktop Operating System Windows 11   My Question or Issue I have noticed that since I upgraded to Win 11 the repeat and shuffle buttons are greyed o...

MafeG

Spotify Legend

925 Views

3 replies

0 likes

  • 925 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Recent Windows 10 Update, now Spotify App won't play music

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueRecent update 2021-7 Cumulative Update for Windows 10 version 20H2 for x64 base system(7-16-2021), has affected my ability to use the Spotify App on my PC. It worked right bef...

Regular

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Recent update 2021-7 Cumulative Update for Windows 10 version 20H2 for x64 base system(7-16-2021), ...

Veedubs79

Regular

4885 Views

14 replies

0 likes

  • 4885 Views
  • 14 replies
  • 0 likes

Superuser Contribution [Desktop][Browse] Application interface breakdown (windows 10)

Hello ! Everytime the ad shows up, the application is completely frozen ! I can't do anything for 1 minute until i close the ad. I don't bother having a discreet ad, but it's really annoying when the application is breaking down because of it. The so...

Visitor

Hello ! Everytime the ad shows up, the application is completely frozen ! I can't do anything for 1 minute until i close the ad. I don't bother having a discreet ad, but it's really annoying when the...

Novy

Moderator

564 Views

1 replies

1 likes

Browse
Desktop
  • 564 Views
  • 1 replies
  • 1 likes

Superuser Contribution What is wrong with my spotify app for windows?

Plan CountryPremiumDeviceRyzen 5 3600, GTX 1660 Super, 16GB DDR4, 1TB HDD, 1TB SSD.Operating SystemWindows 10 My Question or IssueFor the past two months, my Spotify has not been working at all. When I load up the app, my "Liked Songs" and all of my ...

Newbie

  Plan   Country Premium Device Ryzen 5 3600, GTX 1660 Super, 16GB DDR4, 1TB HDD, 1TB SSD. Operating System Windows 10    My Question or Issue For the past two months, ...

Mihail

Spotify Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution windows app black screen

PlanPremiumCountryhong kongDevicePC Operating Systemwindows10 pro ver.20H2 My Question or Issuemy account got hack this morning , so i log-out all driver which using my account and change my passwordstart spotify again balck screen like picture attac...

Casual Listener

Plan Premium Country hong kong Device PC  Operating System windows10 pro ver.20H2   My Question or Issue my account got hack this morning , so i log-out all driver which using my ...

Mihail

Spotify Legend

1033 Views

7 replies

0 likes

  • 1033 Views
  • 7 replies
  • 0 likes

"spotify not responding"

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or Issuespotify keeps crashing with an "application not responding" message every month or so, I delete and reinstall the app every

Newbie

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue spotify keeps crashing with an "application not responding" message every month or so, I...

Amay

Spotify Star

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Spotify can't play this right now. If you have the file on your computer, you can import it

PlanPremiumCountryNew ZealandDevicePCOperating SystemWindows 10 My Question or IssueI'm posting this to ask about the playback just stopping all together and giving this error message, "Spotify can't play this right now. If you have the file on your ...

Newbie

  Plan Premium Country New Zealand Device PC Operating System Windows 10   My Question or Issue I'm posting this to ask about the playback just stopping all together and giving t...

Sebasty

Community Legend

1410 Views

1 replies

2 likes

  • 1410 Views
  • 1 replies
  • 2 likes

Superuser Contribution [Desktop][Other] able to skip songs but not ads??

not sure if this is just me, but when an ad comes on, i'm usually able to skip it after 5 seconds or something like that, but now if i try to do that it comes up with "please try again after the ad"??? but i'm still able to skip songs...does anyone k...

Newbie

not sure if this is just me, but when an ad comes on, i'm usually able to skip it after 5 seconds or something like that, but now if i try to do that it comes up with "please try again after the ad"?...

Alex

Spotify Legend

552 Views

1 replies

0 likes

Desktop
Other
  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some keyboard shortcuts not working

PlanPremiumCountryNorwayDeviceWindowsOperating SystemWindows 10 My Question or IssueAlt-Left and Alt-Right doesn't work for me anymore. Other keyboard shortcuts, like Ctrl-Right and Shift-Right work fine. When deleting several tracks from a playlist,...

Casual Listener

Plan Premium Country Norway Device Windows Operating System Windows 10   My Question or Issue Alt-Left and Alt-Right doesn't work for me anymore. Other keyboard shortcuts, like Ctrl-Ri...

diegofilbal

Regular

4628 Views

6 replies

4 likes

keyboard shortcuts
  • 4628 Views
  • 6 replies
  • 4 likes

Superuser Contribution [Desktop][Podcasts] Spotify desktop app is really frustrating and unreponsive

When I try to listen to podcasts in the PC desktop app I am unable to scroll down to view the different podcasts in my collection. Nor am I able to choose the different episodes available. It gets stuck on the top section and I can't move down from t...

Visitor

When I try to listen to podcasts in the PC desktop app I am unable to scroll down to view the different podcasts in my collection. Nor am I able to choose the different episodes available. It gets st...

Kiril

Moderator

564 Views

1 replies

0 likes

Desktop
Podcasts
  • 564 Views
  • 1 replies
  • 0 likes

How do I remove an advertisement that is blocking my playlists?

I apologize if this is the wrong forum, but I could not find anywhere else to post. My left sidebar playlist is being obstructed by a "Sprint" ad. How do I remove this? Again, if this the wrong forum, please let me know where I can find this answer. ...

Music Fan

I apologize if this is the wrong forum, but I could not find anywhere else to post.  My left sidebar playlist is being obstructed by a "Sprint" ad.  How do I remove this? Again, if this the...

Jose_M

Spotify Star

876 Views

2 replies

0 likes

Music Exchange
  • 876 Views
  • 2 replies
  • 0 likes

Superuser Contribution Won't Stop Shuffling

I'm have Spotify Premium and am using the Desktop app for Windows 10.The songs always shuffle, even when I turn off the shuffle option. I've reinstalled the app twice and it will fix it for a day, but the problem returns.How can I fix this?

Visitor

I'm have Spotify Premium and am using the Desktop app for Windows 10. The songs always shuffle, even when I turn off the shuffle option.  I've reinstalled the app twice and it will fix it for a...

Alex

Spotify Legend

1099 Views

3 replies

0 likes

  • 1099 Views
  • 3 replies
  • 0 likes

Superuser Contribution Getting Ads in a Premium subscription

PremiumFRANCE DeviceDesktopOperating SystemAndroid Hi !It's been a long since i'm a premium user and i dont know if its recently but im getting Ads.Are we not supposed to be ads free when we are premium ? it's really annoying considering that you pay...

Visitor

Premium FRANCE   Device Desktop Operating System Android   Hi ! It's been a long since i'm a premium user and i dont know if its recently but im getting Ads. Are we not supposed t...

MafeG

Spotify Legend

783 Views

3 replies

0 likes

Premium
  • 783 Views
  • 3 replies
  • 0 likes

Superuser Contribution App has no sound

DevicePC - Windows 10 My Question or IssueApp doesnt play any sound. Correct audio device, streaming device and isnt muted from the little bar where you adjust the volume. There is no error message. Browser and Android app works fine on the same acco...

Casual Listener

Device PC - Windows 10   My Question or Issue App doesnt play any sound. Correct audio device, streaming device and isnt muted from the little bar where you adjust the volume. There is no er...

Alex

Spotify Legend

1018 Views

3 replies

0 likes

Troubleshooting
  • 1018 Views
  • 3 replies
  • 0 likes