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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2035 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150250 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138207 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11271 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Superuser Contribution Search history lost after the new desktop UI auto-update

PlanPremiumCountryHong Kong DeviceDesktop Operating SystemWindows 10 My Question or IssueAll my previous search history is lost after today's auto-update on desktop. Is there a way to recover them? I use the search history as a list for artist/ album...

Newbie

  Plan Premium Country Hong Kong  Device Desktop  Operating System Windows 10   My Question or Issue All my previous search history is lost after today's auto-update on...

Novy

Moderator

634 Views

1 replies

3 likes

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  • 1 replies
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Superuser Contribution Add to New Playlist not functional when music is not being played

PlanPremiumCountryCzech RepublicDevicePCOperating SystemWindows 10 My Question or IssueIf the player is not playing any music, function "Add to Playlist - New playlist" is not interactive. Repro steps:1) Stop player and Pick random album.2) Click Thr...

Casual Listener

Plan Premium Country Czech Republic Device PC Operating System Windows 10   My Question or Issue If the player is not playing any music, function "Add to Playlist - New playlist" is no...

Eni

Moderator

382 Views

1 replies

0 likes

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  • 1 replies
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Local Files Area Not Clear on Latest Update

PlanFreeCountryUSADeviceWindows PCOperating SystemWindows 10 My Question or IssueHi there; I may be an **bleep** and just not seeing where local files are on the latest Spotify update, but when I updated, the new UI just doesn't show local files on t...

Visitor

Plan Free Country USA Device Windows PC Operating System Windows 10   My Question or Issue Hi there; I may be an **bleep** and just not seeing where local files are on the latest Spoti...

user-removed

Not applicable

883 Views

2 replies

0 likes

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Superuser Contribution Update has ruined layout and made Spotify hard to use.

PlanPremiumCountryAUDeviceWindows PCOperating SystemWindows 10In artist view, new layout makes it impossible to view songs of artist without selecting a particular album.No list view available. Only tiles.Also still can not sort search results so no ...

Regular

Plan Premium Country AU Device Windows PC Operating System Windows 10 In artist view, new layout makes it impossible to view songs of artist without selecting a particular album. No list vie...

Eni

Moderator

860 Views

1 replies

8 likes

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Superuser Contribution After interface update: Missing artists column and jump to song in playlist fails

PlanPremiumCountryNetherlandsDeviceDesktop PCOperating System(Windows 10)1) Question: Can you please bring back the artists column? Via a setting in the preferences would be fine for me. The update makes it really hard to look for the artists under t...

Casual Listener

Plan Premium Country Netherlands Device Desktop PC Operating System (Windows 10) 1) Question: Can you please bring back the artists column? Via a setting in the preferences would be fine fo...

datsunlaurel

Roadie

2771 Views

11 replies

14 likes

  • 2771 Views
  • 11 replies
  • 14 likes

Superuser Contribution I cannot find anymore my listening history under the "My library" section of the menu

PlanPremiumCountryItalyDeviceWindows pcOperating SystemWindows 10 My Question or IssueAfter the last update I cannot see or find any longer the album listening history in the "my library" menu section. How it's possible to access it now?

Casual Listener

Plan Premium Country Italy Device Windows pc Operating System Windows 10   My Question or Issue After the last update I cannot see or find any longer the album listening history in the...

Mihail

Spotify Legend

527 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution New Update Does Not Adapt to Wider Aspect Ratios

PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10 My Question or IssueIn the older version prior to the major new update, my playlists, content and song information would flow towards the other end of the screen for my 32:9 a...

Casual Listener

  Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 10   My Question or Issue In the older version prior to the major new update, my playlists, conte...

Novy

Moderator

857 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Superuser Contribution couldn't find that page after recent update

PlanFreeCountryIndiaDeviceDellOperating System Windows 10 My Question or IssueAfter the recent update in my desktop and web player homepage it's showing couldn't find that page but the other things are working perfectly fine and my phone app too

Visitor

Plan Free Country India Device Dell Operating System  Windows 10   My Question or Issue After the recent update in my desktop and web player homepage it's showing couldn't find th...

Alex

Spotify Legend

2552 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Superuser Contribution [Desktop][Playlists] Fix layout on large desktop displays

Hello Spotify Team, Thank you for the latest UI update. I'm using Spotify on a large (27") display in a separate "desktop" in full-screen mode so I can easily access it with just one button. Previously the song information was easy to read and nicely...

Casual Listener

Hello Spotify Team,   Thank you for the latest UI update. I'm using Spotify on a large (27") display in a separate "desktop" in full-screen mode so I can easily access it with just one button....

solarsailer

Casual Listener

523 Views

2 replies

5 likes

Desktop
Playlists
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  • 2 replies
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Solved!! Can no longer see songs on Artist pages

PlanPremium - FamilyCountryUnited KingdomDeviceDesktop, PC & Huawei Mate 20 Lite Operating SystemWindows 10, Android 10 My Question or IssueSince the update I can no longer see songs separated by album on Artist pages. I'm only able to view the Top 1...

Casual Listener

Plan Premium - Family Country United Kingdom Device Desktop, PC & Huawei Mate 20 Lite  Operating System Windows 10, Android 10   My Question or Issue Since the update I ca...

catsmack80

Newbie

1981 Views

4 replies

7 likes

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  • 7 likes

Superuser Contribution New design

Hi,The new Spotify design popped up yesterday with no warning whatsoever. 'Suppose it has to OK. That said, navigating is now very shaky and slow, and quite frustrating to be honest. Really hope it is being addressed and fixed.

Regular

Hi, The new Spotify design popped up yesterday with no warning whatsoever. 'Suppose it has to OK. That said, navigating is now very shaky and slow, and quite frustrating to be honest. Really hope it...

Alex

Spotify Legend

423 Views

1 replies

1 likes

  • 423 Views
  • 1 replies
  • 1 likes

Superuser Contribution Some issues of new update

PlanFree Country : No Matter Device(PC) Operating System(Windows 10) My Question or Issue I have an issue with new features of updated Spotify.First, this is an option that was previously only available for Spotify Premium users, I previously used it...

Casual Listener

Plan Free   Country : No Matter   Device (PC)   Operating System (Windows 10)   My Question or Issue   I have an issue with new features of updated Spotify. ...

Mihail

Spotify Legend

450 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Search Bar is no longer visible at top

PlanPremiumCountry DevicePC 2560x1440Operating SystemWindows 10 My Question or Issue I can no longer see the search bar at the top of the screen. Instead, I have to click search to display it. Surely this isn't intentional? That would seriously degra...

Casual Listener

Plan Premium Country   Device PC 2560x1440 Operating System Windows 10   My Question or Issue   I can no longer see the search bar at the top of the screen. Instead, I have ...

Hurricaneport

Newbie

1047 Views

2 replies

4 likes

  • 1047 Views
  • 2 replies
  • 4 likes

Superuser Contribution Friend Glitch

PlanPremiumCountryUSADeviceHP Windows 10 laptopOperating SystemWindows 10 My Question or IssueOne of my friends that I follow on Spotify suddenly appears as "1299660894" and their profile picture is blank. What does this mean?

Roadie

Plan Premium Country USA Device HP Windows 10 laptop Operating System Windows 10   My Question or Issue One of my friends that I follow on Spotify suddenly appears as "1299660894" and ...

Mihail

Spotify Legend

791 Views

3 replies

0 likes

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Superuser Contribution Desktop Updated - Media Buttnos not working anymore.

After the newest update the media buttons on the keyboard and mouse has stopped working when Spotify is not the main application.So I.E, I turn on spotify and put some music on, start a game, and while in the game I can't Play/Pause or Previous/Forwa...

Casual Listener

After the newest update the media buttons on the keyboard and mouse has stopped working when Spotify is not the main application. So I.E, I turn on spotify and put some music on, start a game, and...

Jeremy

Spotify Legend

392 Views

1 replies

0 likes

buttons
media
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Superuser Contribution Desktop and cell phone don't syncronize

PlanPremiumCountryBrazilDevice(Desktop - Windows 10 Pro) My Question or IssueI can't connect my desktop with my phone. I'm able to listen to two different songs at the same time.I reinstalled Spotify in both devices, logged out and relogged in and no...

Casual Listener

Plan Premium Country Brazil Device (Desktop - Windows 10 Pro)   My Question or Issue I can't connect my desktop with my phone. I'm able to listen to two different songs at the same time....

CarlosE

Spotify Legend

837 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Multiple problems with latest update: no guard against multiple songs in playlists and more

PlanFree/PremiumDeviceHP ElitebookOperating SystemWindows 10 My Question or IssueJust got the latest auto-update on PC desktop app. Major changes in how things are displayed. I don't like it and it causes me some problems: 1) There is no warning agai...

Casual Listener

Plan Free/Premium Device HP Elitebook Operating System Windows 10   My Question or Issue Just got the latest auto-update on PC desktop app. Major changes in how things are displayed. I d...

Eni

Moderator

506 Views

1 replies

7 likes

  • 506 Views
  • 1 replies
  • 7 likes

Superuser Contribution [Desktop][Your Library] Date song was added to list removed

My laptop app just updated and I can no longer see the date a song was added to my playlist. You can still sort the songs in a list by date added, but the date is not visible and I don't see it as a tab or column you can add in the view. Is there a w...

Casual Listener

My laptop app just updated and I can no longer see the date a song was added to my playlist. You can still sort the songs in a list by date added, but the date is not visible and I don't see it as a ...

Novy

Moderator

4328 Views

8 replies

23 likes

Desktop
Your Library
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  • 23 likes

Superuser Contribution Playlist Sorting: Date Added descending

When I use spotify I like to sort my "To Check" playlist by Date Added descending, so that the most recently added music will always be at the top of the playlist. The new Windows app update has meant that it is no longer possible to sort playlists t...

Casual Listener

When I use spotify I like to sort my "To Check" playlist by Date Added descending, so that the most recently added music will always be at the top of the playlist. The new Windows app update has mean...

MafeG

Spotify Legend

11047 Views

19 replies

17 likes

  • 11047 Views
  • 19 replies
  • 17 likes

Superuser Contribution Spotify keeps pausing randomly every couple of minutes

PlanPremiumCountryUSA DeviceDesktop PCOperating SystemWindows 10 My Question or IssueSo this afternoon, Spotify started randomly pausing on its own after a couple of minutes. Never been an issue before and now can't even get through a whole song with...

Newbie

  Plan Premium Country USA   Device Desktop PC Operating System Windows 10   My Question or Issue So this afternoon, Spotify started randomly pausing on its own after a cou...

CarlosE

Spotify Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes