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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2509 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156441 Views

83 replies

27 likes

  • 156441 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

152920 Views

295 replies

22 likes

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  • 295 replies
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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11534 Views

1 replies

6 likes

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  • 1 replies
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Superuser Contribution Turn OFF Album Art?

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueIs there a way to turn off the album art tiles on the playlists that were just added? Because wow, I absolutely HATE THIS, it takes up too much space, I don't want to see ...

Casual Listener

Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue Is there a way to turn off the album art tiles on the playlists that were just added? Because w...

JasonDelta

Newbie

13829 Views

16 replies

30 likes

New Update
  • 13829 Views
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Superuser Contribution Bring back Artist Banner Animation (Zoom Animation)

Why I get no animation on the Banner when I open Artist Page just like old app before? this really sucks, I open Desktop App for that smooth, fine animation. why you guys gotta delete something beautiful

Newbie

Why I get no animation on the Banner when I open Artist Page just like old app before? this really sucks, I open Desktop App for that smooth, fine animation.   why you guys gotta delete someth...

Novy

Moderator

429 Views

1 replies

0 likes

Artist Banner Animation
  • 429 Views
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Solved!! New Update difficulties

PlanFreeCountryUSADeviceDell laptopOperating SystemWindows 10 My Question or IssueI made my Spotify accound around a year ago on my phone and when I got a new laptop last summer I installed the app there as well and everything worked fine. However, I...

Visitor

Plan Free Country USA Device Dell laptop Operating System Windows 10   My Question or Issue I made my Spotify accound around a year ago on my phone and when I got a new laptop last sum...

Sebasty

Community Legend

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Superuser Contribution MY spotify PC app is not updated to the latest UI

PlanFree/PremiumCountryINDONESIADevicePCOperating SystemWindows 10 My Question or IssueMy spotify is still on the old UI, I knew this from my brother's pc, he has the new UI version

Casual Listener

Plan Free/Premium Country INDONESIA Device PC Operating System Windows 10   My Question or Issue My spotify is still on the old UI, I knew this from my brother's pc, he has the new UI ...

rlzed

Regular

955 Views

4 replies

0 likes

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Solved!!Superuser Contribution Update Bug Can’t Search for playlists when adding a track to playlist by typing a letter

When adding a track to a playlist, I can no longer search for the playlist I’m looking for by typing the first letter of the playlist. PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or Issue

Regular

When adding a track to a playlist, I can no longer search for the playlist I’m looking for by typing the first letter of the playlist.   Plan Premium Country USA Device Desktop Operating...

antheia

Casual Listener

1010 Views

4 replies

15 likes

  • 1010 Views
  • 4 replies
  • 15 likes

Superuser Contribution Can't select multiple items in queue when using Connect

Shift+click to select multiple items in the queue works fine when just using the dekstop app.However when streaming to Connect it suddently stops working. Spotify Version 1.1.56.595

Regular

Shift+click to select multiple items in the queue works fine when just using the dekstop app. However when streaming to Connect it suddently stops working.   Spotify Version 1.1.56.595

CarlosE

Spotify Legend

780 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution New playlist does not contain default "Artist - Album" name

PlanPremiumCountryCzech RepublicDevicePCOperating SystemWindows 10 My Question or IssueWhen creating new playlist from an album, app does not use default "Artist name - Album name" format, instead picks only "Album name". This makes left panel confus...

Casual Listener

Plan Premium Country Czech Republic Device PC Operating System Windows 10   My Question or Issue When creating new playlist from an album, app does not use default "Artist name - Album...

bobogu

Newbie

847 Views

5 replies

8 likes

  • 847 Views
  • 5 replies
  • 8 likes

Superuser Contribution New design is awful

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI use Spotify since 2014 and this is absolutely the worst design ever. Almost every shortcut on sidebar is deleted. We're unable to scroll through all artists songs. Album...

Casual Listener

Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue I use Spotify since 2014 and this is absolutely the worst design ever. Almost every shortcut on...

CarlosE

Spotify Legend

785 Views

2 replies

7 likes

  • 785 Views
  • 2 replies
  • 7 likes

Superuser Contribution Search history lost after the new desktop UI auto-update

PlanPremiumCountryHong Kong DeviceDesktop Operating SystemWindows 10 My Question or IssueAll my previous search history is lost after today's auto-update on desktop. Is there a way to recover them? I use the search history as a list for artist/ album...

Newbie

  Plan Premium Country Hong Kong  Device Desktop  Operating System Windows 10   My Question or Issue All my previous search history is lost after today's auto-update on...

Novy

Moderator

651 Views

1 replies

3 likes

  • 651 Views
  • 1 replies
  • 3 likes

Superuser Contribution Add to New Playlist not functional when music is not being played

PlanPremiumCountryCzech RepublicDevicePCOperating SystemWindows 10 My Question or IssueIf the player is not playing any music, function "Add to Playlist - New playlist" is not interactive. Repro steps:1) Stop player and Pick random album.2) Click Thr...

Casual Listener

Plan Premium Country Czech Republic Device PC Operating System Windows 10   My Question or Issue If the player is not playing any music, function "Add to Playlist - New playlist" is no...

Eni

Moderator

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Local Files Area Not Clear on Latest Update

PlanFreeCountryUSADeviceWindows PCOperating SystemWindows 10 My Question or IssueHi there; I may be an **bleep** and just not seeing where local files are on the latest Spotify update, but when I updated, the new UI just doesn't show local files on t...

Visitor

Plan Free Country USA Device Windows PC Operating System Windows 10   My Question or Issue Hi there; I may be an **bleep** and just not seeing where local files are on the latest Spoti...

user-removed

Not applicable

925 Views

2 replies

0 likes

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Superuser Contribution Update has ruined layout and made Spotify hard to use.

PlanPremiumCountryAUDeviceWindows PCOperating SystemWindows 10In artist view, new layout makes it impossible to view songs of artist without selecting a particular album.No list view available. Only tiles.Also still can not sort search results so no ...

Regular

Plan Premium Country AU Device Windows PC Operating System Windows 10 In artist view, new layout makes it impossible to view songs of artist without selecting a particular album. No list vie...

Eni

Moderator

878 Views

1 replies

8 likes

  • 878 Views
  • 1 replies
  • 8 likes

Superuser Contribution After interface update: Missing artists column and jump to song in playlist fails

PlanPremiumCountryNetherlandsDeviceDesktop PCOperating System(Windows 10)1) Question: Can you please bring back the artists column? Via a setting in the preferences would be fine for me. The update makes it really hard to look for the artists under t...

Casual Listener

Plan Premium Country Netherlands Device Desktop PC Operating System (Windows 10) 1) Question: Can you please bring back the artists column? Via a setting in the preferences would be fine fo...

datsunlaurel

Roadie

2874 Views

11 replies

14 likes

  • 2874 Views
  • 11 replies
  • 14 likes

Superuser Contribution I cannot find anymore my listening history under the "My library" section of the menu

PlanPremiumCountryItalyDeviceWindows pcOperating SystemWindows 10 My Question or IssueAfter the last update I cannot see or find any longer the album listening history in the "my library" menu section. How it's possible to access it now?

Casual Listener

Plan Premium Country Italy Device Windows pc Operating System Windows 10   My Question or Issue After the last update I cannot see or find any longer the album listening history in the...

Mihail

Spotify Legend

554 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution New Update Does Not Adapt to Wider Aspect Ratios

PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10 My Question or IssueIn the older version prior to the major new update, my playlists, content and song information would flow towards the other end of the screen for my 32:9 a...

Casual Listener

  Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 10   My Question or Issue In the older version prior to the major new update, my playlists, conte...

Novy

Moderator

883 Views

3 replies

1 likes

  • 883 Views
  • 3 replies
  • 1 likes

Superuser Contribution couldn't find that page after recent update

PlanFreeCountryIndiaDeviceDellOperating System Windows 10 My Question or IssueAfter the recent update in my desktop and web player homepage it's showing couldn't find that page but the other things are working perfectly fine and my phone app too

Visitor

Plan Free Country India Device Dell Operating System  Windows 10   My Question or Issue After the recent update in my desktop and web player homepage it's showing couldn't find th...

Alex

Spotify Legend

2636 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Superuser Contribution [Desktop][Playlists] Fix layout on large desktop displays

Hello Spotify Team, Thank you for the latest UI update. I'm using Spotify on a large (27") display in a separate "desktop" in full-screen mode so I can easily access it with just one button. Previously the song information was easy to read and nicely...

Casual Listener

Hello Spotify Team,   Thank you for the latest UI update. I'm using Spotify on a large (27") display in a separate "desktop" in full-screen mode so I can easily access it with just one button....

solarsailer

Casual Listener

566 Views

2 replies

5 likes

Desktop
Playlists
  • 566 Views
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Solved!! Can no longer see songs on Artist pages

PlanPremium - FamilyCountryUnited KingdomDeviceDesktop, PC & Huawei Mate 20 Lite Operating SystemWindows 10, Android 10 My Question or IssueSince the update I can no longer see songs separated by album on Artist pages. I'm only able to view the Top 1...

Casual Listener

Plan Premium - Family Country United Kingdom Device Desktop, PC & Huawei Mate 20 Lite  Operating System Windows 10, Android 10   My Question or Issue Since the update I ca...

catsmack80

Newbie

2037 Views

4 replies

7 likes

  • 2037 Views
  • 4 replies
  • 7 likes

Superuser Contribution New design

Hi,The new Spotify design popped up yesterday with no warning whatsoever. 'Suppose it has to OK. That said, navigating is now very shaky and slow, and quite frustrating to be honest. Really hope it is being addressed and fixed.

Regular

Hi, The new Spotify design popped up yesterday with no warning whatsoever. 'Suppose it has to OK. That said, navigating is now very shaky and slow, and quite frustrating to be honest. Really hope it...

Alex

Spotify Legend

435 Views

1 replies

1 likes

  • 435 Views
  • 1 replies
  • 1 likes

Superuser Contribution Some issues of new update

PlanFree Country : No Matter Device(PC) Operating System(Windows 10) My Question or Issue I have an issue with new features of updated Spotify.First, this is an option that was previously only available for Spotify Premium users, I previously used it...

Casual Listener

Plan Free   Country : No Matter   Device (PC)   Operating System (Windows 10)   My Question or Issue   I have an issue with new features of updated Spotify. ...

Mihail

Spotify Legend

500 Views

3 replies

0 likes

  • 500 Views
  • 3 replies
  • 0 likes