Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84250 Views

40 replies

68 likes

  • 84250 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798882 Views

505 replies

64 likes

  • 798882 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24657 Views

26 replies

7 likes

  • 24657 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3107 Views

0 replies

4 likes

  • 3107 Views
  • 0 replies
  • 4 likes

Superuser Contribution Won't Stop Shuffling

I'm have Spotify Premium and am using the Desktop app for Windows 10.The songs always shuffle, even when I turn off the shuffle option. I've reinstalled the app twice and it will fix it for a day, but the problem returns.How can I fix this?

Visitor

I'm have Spotify Premium and am using the Desktop app for Windows 10. The songs always shuffle, even when I turn off the shuffle option.  I've reinstalled the app twice and it will fix it for a...

Alex

Spotify Legend

1100 Views

3 replies

0 likes

  • 1100 Views
  • 3 replies
  • 0 likes

Superuser Contribution Getting Ads in a Premium subscription

PremiumFRANCE DeviceDesktopOperating SystemAndroid Hi !It's been a long since i'm a premium user and i dont know if its recently but im getting Ads.Are we not supposed to be ads free when we are premium ? it's really annoying considering that you pay...

Visitor

Premium FRANCE   Device Desktop Operating System Android   Hi ! It's been a long since i'm a premium user and i dont know if its recently but im getting Ads. Are we not supposed t...

MafeG

Spotify Legend

786 Views

3 replies

0 likes

Premium
  • 786 Views
  • 3 replies
  • 0 likes

Superuser Contribution App has no sound

DevicePC - Windows 10 My Question or IssueApp doesnt play any sound. Correct audio device, streaming device and isnt muted from the little bar where you adjust the volume. There is no error message. Browser and Android app works fine on the same acco...

Casual Listener

Device PC - Windows 10   My Question or Issue App doesnt play any sound. Correct audio device, streaming device and isnt muted from the little bar where you adjust the volume. There is no er...

Alex

Spotify Legend

1021 Views

3 replies

0 likes

Troubleshooting
  • 1021 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Search function changes the queue

PlanPremiumCountry(should be irrelevant but) AustriaDevicePCOperating SystemWindows 10 Version 2004 (Build 19041.1237) My Question or IssueHi everyone, what I've noticed was since the new version of the spotify app on PC, when I search or "filter" fo...

Casual Listener

Plan Premium Country (should be irrelevant but) Austria Device PC Operating System Windows 10 Version 2004 (Build 19041.1237)   My Question or Issue Hi everyone,   what I've not...

Alex

Spotify Legend

2812 Views

3 replies

0 likes

  • 2812 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can friends see me listening to their collaborative playlist?

Plan: PremiumCountry: AustraliaDevice: Surface Pro 4 My Question or IssueMy friend has a private collaborative playlist between my friend and I. The playlist is private so I understand that no one else can listen to it but us, but when I am listening...

Visitor

Plan: Premium Country: Australia Device: Surface Pro 4   My Question or Issue My friend has a private collaborative playlist between my friend and I. The playlist is private so I under...

Alex

Spotify Legend

13300 Views

3 replies

0 likes

Collaborative playlist private public
collaborative playlists
Friend Activity
  • 13300 Views
  • 3 replies
  • 0 likes

Superuser Contribution Windows Apps Crashing on Login

Windows app randomly started crashing yesterday. Have tried everything. Clean reinstall (remove files and all registry entries I could find). Run in compatibility mode, logout from other devices. Windows update, graphics update. Can't figure it out. ...

Casual Listener

Windows app randomly started crashing yesterday. Have tried everything. Clean reinstall (remove files and all registry entries I could find). Run in compatibility mode, logout from other devices. Win...

Alex

Spotify Legend

1024 Views

1 replies

0 likes

  • 1024 Views
  • 1 replies
  • 0 likes

Basics about playlists

Please, can anyone tell me how to put the content in my playlist in alphabetical order in Windows 10? Impossilbe to find an answer it seems, which says a lot about Spotifys interface.

Casual Listener

Please, can anyone tell me how to put the content in my playlist in alphabetical order in Windows 10? Impossilbe to find an answer it seems, which says a lot about Spotifys interface.

AdamDamon

Community Legend

1490 Views

3 replies

0 likes

App & Features
  • 1490 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop][Other] Bring back number of plays on ALL songs, not just what Spotify deems most popular.

I just hopped on desktop Spotify for the first time in years and was HEAVILY disappointed to learn that, not only did Spotify do away with the little popularity bars that used to let you know how popular a song was, but they also did away with listen...

Newbie

I just hopped on desktop Spotify for the first time in years and was HEAVILY disappointed to learn that, not only did Spotify do away with the little popularity bars that used to let you know how pop...

CarlosE

Spotify Legend

830 Views

1 replies

0 likes

Desktop
Other
  • 830 Views
  • 1 replies
  • 0 likes

Superuser Contribution Up/Down Arrows

PlanFree/PremiumPremiumCountryUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Windows 10 laptopOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10 My Question or IssueMy up and down arrows won't let me scroll thro...

Casual Listener

Plan Free/Premium Premium Country United States   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Windows 10 laptop Operating System (iOS 10, Android Oreo, Windows 10,e...

Eni

Moderator

2418 Views

13 replies

3 likes

Desktop
keyboard
  • 2418 Views
  • 13 replies
  • 3 likes

Solved!!Superuser Contribution [Desktop][Connect] Remove the facebook panel

This is now mandatory for people who aren't interested in using it. Clicking the button opens a facebook login page which facebook uses to track, even if you are not a facebook member.My idea is to remove this forced feature from spotify. At the bare...

Regular

This is now mandatory for people who aren't interested in using it. Clicking the button opens a facebook login page which facebook uses to track, even if you are not a facebook member. My idea is to...

roosterooni

Newbie

61207 Views

64 replies

22 likes

Connect
Desktop
  • 61207 Views
  • 64 replies
  • 22 likes

Superuser Contribution Play Spotify music in Foobar?

I bought a Spotify premium subscription because it has some music I was struggling to find for sale elsewhere. However, migrating my existing collection to the Spotify player is proving to be impossible. I'm trying to migrate a ~13,000 song playlist,...

Newbie

I bought a Spotify premium subscription because it has some music I was struggling to find for sale elsewhere.    However, migrating my existing collection to the Spotify player is provin...

gonzalojp76

Regular

26547 Views

9 replies

15 likes

Windows
  • 26547 Views
  • 9 replies
  • 15 likes

Joe Rogan Experience #1713 Mike Baker - stops playing around 49 min mark and get ads

Listening to "Joe Rogan Experience #1713 Mike Baker" and it stops playing around 49 min mark. Then some random ads for podcasts start even though I have Premium. Same thing happens on two different PCs (both Windows 10 and using Spotify App). How can...

Casual Listener

Listening to "Joe Rogan Experience #1713 Mike Baker" and it stops playing around 49 min mark. Then some random ads for podcasts start even though I have Premium. Same thing happens on two different P...

nilsman73

Casual Listener

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify can't play music

PlanFree Operating System Windows 10 My Question or IssueFew days ago, my Spotify show the message that "Please turn off offline mode and try again" whenever I try to play any song. I don't have a premium account and have never use the offline mode f...

Casual Listener

Plan Free   Operating System  Windows 10   My Question or Issue Few days ago, my Spotify show the message that "Please turn off offline mode and try again" whenever I try to pla...

MafeG

Spotify Legend

2223 Views

4 replies

0 likes

  • 2223 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Album list not shown in search

PlanPremium CountryThe Netherlands/Happens in English and Dutch interface language. DeviceMS Surfacebook 2Processor Intel(R) Core(TM)**bleep** 2.11 GHzInstalled RAM 16,0 GBSystem type 64-bit operating system, x64-based processorOperating SystemEditio...

Regular

Plan Premium   Country The Netherlands/ Happens in English and Dutch interface language.    Device MS Surfacebook 2 Processor Intel(R) Core(TM)**bleep** 2.11 GHz Installed RA...

Jeremy

Spotify Legend

1961 Views

8 replies

0 likes

album list
Search
  • 1961 Views
  • 8 replies
  • 0 likes

Superuser Contribution [Desktop] "Remove from this playlist" by right-clicking on the song played does not work

PlanFree/PremiumCountryGermany DeviceWindows PCOperating SystemWindows 10 My Question or IssueIf you right-click on the song that is playing at the moment, the option "Remove from this playlist" pops up. If you choose to click on it, nothing happens....

Casual Listener

Plan Free/Premium Country Germany   Device Windows PC Operating System Windows 10   My Question or Issue If you right-click on the song that is playing at the moment, the option ...

Mihail

Spotify Legend

1910 Views

13 replies

2 likes

  • 1910 Views
  • 13 replies
  • 2 likes

Solved!!Superuser Contribution [Desktop][Other] get rid of the Facebook **bleep** that appears on the u/i

need to find a way to get rid the Facebook **bleep**, friend activity, etc. that appears on the right hand side of the PC app U/I

Regular

need to find a way to get rid the Facebook **bleep**, friend activity, etc. that appears on the right hand side of the PC app U/I

DomPajot

Regular

933 Views

3 replies

1 likes

Desktop
Other
  • 933 Views
  • 3 replies
  • 1 likes

Superuser Contribution Unable to delete buggy playlist from Home Page.

  I added a playlist long ago from 'Dune', but I want to get rid of it, however I am unable to delete it. Whenever I try to delete it in the desktop app, it says "Ooops, something went wrong". If I try to delete it on the Web Player it says it was de...

Regular

     I added a playlist long ago from 'Dune', but I want to get rid of it, however I am unable to delete it. Whenever I try to delete it in the desktop app, it says "Ooops, something went ...

Ver

Spotify Legend

2271 Views

10 replies

2 likes

  • 2271 Views
  • 10 replies
  • 2 likes

Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumDevicePCOperating SystemWindows 10My Question or IssueI keep getting the above message whenever I try and play a song on the desktop app (it works fine on web browsers and my phone).I have reinstalled, changed speaker options, disabled har...

Newbie

Plan Premium Device PC Operating System Windows 10 My Question or Issue I keep getting the above message whenever I try and play a song on the desktop app (it works fine on web browsers and my...

DonKombot

Visitor

4696 Views

11 replies

2 likes

  • 4696 Views
  • 11 replies
  • 2 likes

Solved!! [Solved] Why does spotify's windows search icon look bugged/glitched?

Hello , Updated Spotify (windows store edition) recently and when I searched for it from the windows start menu, it looked something like this (see attachment). Does anybody know why?Any info is appreciated. DeviceHP Laptop OS VersionWindows 10 20H2

Casual Listener

Hello 👋,   Updated Spotify (windows store edition) recently and when I searched for it from the windows start menu, it looked something like this (see attachment).   Does anybody know ...

Loxer

Community Legend

1375 Views

5 replies

0 likes

Windows
  • 1375 Views
  • 5 replies
  • 0 likes