Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • morefluff
  • Casual Listener
  • 35892 Views
  • 213 replies
  • 16 likes
  • 35892 Views
  • 213 replies
  • 16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2609 Views
  • 1 replies
  • 6 likes
  • 2609 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 141899 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 141899 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 57039 Views
  • 0 replies
  • 33 likes
  • Windows
  • 57039 Views
  • 0 replies
  • 33 likes

Superuser Contribution podcast video so large it's obscuring individual podcast titles

Can not see the list of Joe Rogan podcasts Because of the huge size of the video box, it's not possible to scroll through Joe's different episodes as can only glimpse one line of the description and title at a time.

  • Casual Listener
  •   Can not see the list of Joe Rogan podcasts  Because of the huge size of the video box, it's not possible to scroll through Joe's different episodes as can only glimpse one line of the d...
  • Novy
  • Moderator
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do i get rid of this damn thing

how do i get rid of this damn overlay its on top of everything so i cant play anything or watch anything without it being in the way and its now getting me really annoyed. its not even showing stuff from my account its showing stuff from my dads!!

Capture.PNG
  • Visitor
  • how do i get rid of this damn overlay its on top of everything so i cant play anything or watch anything without it being in the way and its now getting me really annoyed. its not even showing stuff ...
  • Ivan
  • Spotify Legend
  • 350 Views
  • 1 replies
  • 1 likes
  • 350 Views
  • 1 replies
  • 1 likes

Superuser Contribution Saving playlist name - always adding "2"

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueWhen I'm adding a new playlist, Spotify app is adding to the name of this playlist number "2". I know, that it should add "2" when the same name of playlist is already sav...

  • Casual Listener
  • Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue When I'm adding a new playlist, Spotify app is adding to the name of this playlist number "2". ...
  • blakers42
  • Music Fan
  • 798 Views
  • 3 replies
  • 1 likes
  • 798 Views
  • 3 replies
  • 1 likes

Superuser Contribution I can't change my offline storage location

PlanPremium CountryFrance DeviceComputer Operating SystemWindows 10 My Question or IssueHello, I have a problem. On my desktop app, with Windows 10, I can't change my location off my offline storage location. I just don't have the setting even in "Sh...

  • Regular
  • Plan Premium   Country France   Device Computer   Operating System Windows 10   My Question or Issue Hello, I have a problem. On my desktop app, with Windows 10, I ca...
  • Mihail
  • Spotify Legend
  • 641 Views
  • 5 replies
  • 0 likes
  • 641 Views
  • 5 replies
  • 0 likes

Superuser Contribution Does Anything Work?

My Question or IssueHaving to use the Windows 10 desktop app as the website as the Spotify web player ALWAYS states 'something has gone wrong'. At least the website allows you to use your robot to autofill complex passwords which the app doesn't. Log...

  • Newbie
  • My Question or Issue Having to use the Windows 10 desktop app as the website as the Spotify web player ALWAYS states 'something has gone wrong'. At least the website allows you to use your robot to ...
  • Jeremy
  • Spotify
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution The cache storage location does not change

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueUnable to change cache storage location. As a result, the application takes up a lot of space on the wrong disk! You can also clear the cache only by reinstalling the appl...

  • Newbie
  • Plan Premium Country Russia Device PC Operating System Windows 10   My Question or Issue Unable to change cache storage location. As a result, the application takes up a lot of space o...
  • Mihail
  • Spotify Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts Error from YOUR LIBRARY

Windows Ten:When I go to YOUR LIBRARY and click on Podcasts I get this standard Spotify Error Image and message "There was a problem displaying this page! This page either does not exist or an error occurred."  Any solutions?Thank youScott

spotify.PNG
  • Music Fan
  • Windows Ten: When I go to YOUR LIBRARY and click on Podcasts I get this standard Spotify Error Image and message "There was a problem displaying this page!  This page either does not exist or a...
  • Jeremy
  • Spotify
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search function not working at all

Since one of the recent updates the search function in my spotify desktop app is not working anymore.when i type in a word, the screen stays empty.no search result header or anything.just blank space.I know there are some more posts about this, but e...

  • Visitor
  • Since one of the recent updates the search function in my spotify desktop app is not working anymore. when i type in a word, the screen stays empty. no search result header or anything. just blank...
  • Treebie
  • Casual Listener
  • 1495 Views
  • 6 replies
  • 5 likes
  • 1495 Views
  • 6 replies
  • 5 likes

Superuser Contribution "Create similar Playlist" not creating any new playlists

My Question or IssueI like to use this feature almost always to discover new songs and form playlists, however it seems unresponsive in any instance. I am aware you cannot use this feature on playlists not formely created by you. I have also reinstal...

  • Regular
  • My Question or Issue I like to use this feature almost always to discover new songs and form playlists, however it seems unresponsive in any instance. I am aware you cannot use this feature on playl...
  • adesida
  • Regular
  • 4339 Views
  • 8 replies
  • 3 likes
  • create similar
    not creating
    similar playlist
  • 4339 Views
  • 8 replies
  • 3 likes

Superuser Contribution [Desktop][Playlists] Clicking on Album Art in a playlist does not work correctly after resorting

PlanPremiumCountryUSADeviceSurface Book 2Operating SystemWindows 10 My Question or IssueThis issue is caused by starting to play from a playlist (either shuffled or in order), then sorting the playlist in a different order or by a different column. P...

  • Casual Listener
  • Plan Premium Country USA Device Surface Book 2 Operating System Windows 10   My Question or Issue This issue is caused by starting to play from a playlist (either shuffled or in order)...
  • spenat28
  • Casual Listener
  • 916 Views
  • 7 replies
  • 8 likes
  • 916 Views
  • 7 replies
  • 8 likes

Superuser Contribution Desktop spotify keeps going 'Offline" but wifi constantly on

PlanPremiumCountryAustraliaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify keeps going "offline" "Error Code 4" on my desktop and says it will reconnect when...

  • Visitor
  • Plan Premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify k...
  • Jeremy
  • Spotify
  • 893 Views
  • 5 replies
  • 2 likes
  • 893 Views
  • 5 replies
  • 2 likes

Superuser Contribution Windows10 Store replaces installation

Whenever I run spotify after i.e. system has started, the application looks like this: And I would like to have this version:(Notice: different UI buttons: browse, radio, etc.) The version from second screenshot contains more albums, works better and...

Untitled.png Spotify-Devices-options.png
  • Newbie
  • Whenever I run spotify after i.e. system has started, the application looks like this:   And I would like to have this version: (Notice: different UI buttons: browse, radio, etc.) ...
  • Ivan
  • Spotify Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution open.spotify not usable anymore

What happened to open.spotify?I use firefox - there are only giant pictures in it, it is terrible to search for anything, where are my playlist? This is not possible to do anything with this new design!

  • Music Fan
  • What happened to open.spotify? I use firefox - there are only giant pictures in it, it is terrible to search for anything, where are my playlist? This is not possible to do anything with this ne...
  • Mihail
  • Spotify Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution An issue with Workout genre on My Spotify for Windows

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI haven't see any playlists in workout c...

  • Roadie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
  • Ver
  • Spotify Legend
  • 364 Views
  • 3 replies
  • 0 likes
  • Browse
    genres
    Spotify for Windows
  • 364 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't change place for cache

PlanPremiumOperating SystemWindows 10,etc Question or IssueI would like to move the place for offline and cache, but I don't have that option under advanced settings. I just reinstalled spotify after resetting my computer. where can I find that setti...

  • Casual Listener
  •   Plan Premium Operating System Windows 10,etc  Question or Issue I would like to move the place for offline and cache, but I don't have that  option under advanced settings. I j...
  • Alex
  • Spotify Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • Cache
  • 362 Views
  • 1 replies
  • 0 likes

[Desktop] Spotify Download Error

Spotify kept pausing every few seconds so I uninstalled it and am trying to reinstall it. My internet works completely fine (can stream video and music from other places) on my computer (is plugged in via ethernet) and other devices. When I try to re...

  • Visitor
  • Spotify kept pausing every few seconds so I uninstalled it and am trying to reinstall it. My internet works completely fine (can stream video and music from other places) on my computer (is plug...
  • 163 Views
  • 0 replies
  • 0 likes
  • Desktop
  • 163 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Playlist suggestions (Add)

PlanPremiumOperating SystemWindows 10 My Question or IssueYesterday (18 Jan 2021), I was listening to a playlist I created a while back and to my surprise, there was a new section at the bottom of the playlist with suggestions of similar artists and ...

Mr_Ty_0-1611065362901.png
  • Casual Listener
  • Plan Premium Operating System Windows 10   My Question or Issue Yesterday (18 Jan 2021), I was listening to a playlist I created a while back and to my surprise, there was a new section at...
  • Alex
  • Spotify Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stalling

PlanFreeCountryUnited StatesDeviceSpotify for WindowsOperating SystemWindows 10 My Question or IssueWhen playing the app in Windows 10 (Both on Desktop and on my Surface Tablet) it plays fine til it hits commercials then every couple days when a comm...

  • Visitor
  • Plan Free Country United States Device Spotify for Windows Operating System Windows 10   My Question or Issue When playing the app in Windows 10 (Both on Desktop and on my Surface Tabl...
  • Ivan
  • Spotify Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not all local files showing

PlanPremium DuoCountryUK DevicePCOperating SystemWindows 10 My Question or IssueHi there, Not all of my local files show in spotify.I have attatched screenshots showing the problem.I have tried:- removing and re-adding the local folder- removing the ...

  • Visitor
  •   Plan Premium Duo Country UK   Device PC Operating System Windows 10   My Question or Issue Hi there,   Not all of my local files show in spotify. I have attatched...
  • Alex
  • Spotify Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution Drop down menu dissapears when you disable show friend activity in the windows app.

Hello, I've encountered a very simple and annoying problem with Spotify windows app. When show friends activity is enabled the arrow with the drop-down menu is accessible, but when you disable friend activity it automatically disappears. This does no...

Thakeriile_1-1611023195499.png Thakeriile_2-1611023218778.png
  • Visitor
  • Hello, I've encountered a very simple and annoying problem with Spotify windows app. When show friends activity is enabled the arrow with the drop-down menu is accessible, but when you disable friend...
  • Ivan
  • Spotify Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • bug
    settings
    windows app
  • 343 Views
  • 1 replies
  • 0 likes