Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • TJT73
  • Casual Listener
  • 34023 Views
  • 74 replies
  • 24 likes
  • 34023 Views
  • 74 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • pat_lafont
  • Casual Listener
  • 63486 Views
  • 263 replies
  • 21 likes
  • 63486 Views
  • 263 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3997 Views
  • 1 replies
  • 6 likes
  • 3997 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143855 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143855 Views
  • 0 replies
  • 26 likes

Superuser Contribution Can't log in

Can't log in at all. None of the buttons work. "Log in" and "Continue with Facebook/Google/Apple" do nothing when clicked. On Windows 10.

  • Roadie
  • Can't log in at all. None of the buttons work. "Log in" and "Continue with Facebook/Google/Apple" do nothing when clicked. On Windows 10.
  • Jeremy
  • Spotify Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Install

I just bought a new PC and I can't install Spotify because it says to install it on a regular account and not an admin account. I have no desire to create another user on my PC for no reason other to install Spotify.

  • Roadie
  • I just bought a new PC and I can't install Spotify because it says to install it on a regular account and not an admin account. I have no desire to create another user on my PC for no reason other to...
  • Jeremy
  • Spotify Legend
  • 241 Views
  • 1 replies
  • 1 likes
  • 241 Views
  • 1 replies
  • 1 likes

Superuser Contribution i cant update my spotify

for some reason I cant install the latest update on my laptop and computer, I have logged into another account and that account has the newest update but once i logged back to my main account it went back to the old update. everything else works fine...

  • Visitor
  • for some reason I cant install the latest update on my laptop and computer, I have logged into another account and that account has the newest update but once i logged back to my main account it went...
  • Jeremy
  • Spotify Legend
  • 241 Views
  • 1 replies
  • 1 likes
  • 241 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Local files

PlanFree Operating SystemWindows 10My Question or IssueHi, today I found the add local files feature on spotify settings. I enabled it, added a path were I have mp3 music files and then I searched for the music in spotify and nothing. According to th...

  • Newbie
  •   Plan Free   Operating System Windows 10 My Question or Issue Hi, today I found the add local files feature on spotify settings. I enabled it, added a path were I have mp3 musi...
  • CarlosE
  • Moderator
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Separating the albums on new desktop version

Hello.I must say that I dont like the new desktop version at all. I used to like the desktop version because I could acess the tracks of the artist directly on his page, allowing me to listen album after album automatically. The way that works now ma...

  • Visitor
  • Hello. I must say that I dont like the new desktop version at all. I used to like the desktop version because I could acess the tracks of the artist directly on his page, allowing me to listen a...
  • Eni
  • Moderator
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Clicking and pasting a song in playlists doesn't work anymore...

When I copy a song, open a playlist, and click a song in the playlist to paste the song below it, the song is automatically pasted at the bottom of the playlist. I want the song to go to where I selected but it doesn't anymore. I used to be able to d...

Before.jpg Now.jpg
  • Music Fan
  • When I copy a song, open a playlist, and click a song in the playlist to paste the song below it, the song is automatically pasted at the bottom of the playlist. I want the song to go to where I sele...
  • LemonAid
  • Music Fan
  • 548 Views
  • 2 replies
  • 1 likes
  • paste
    Playlists
    songs
  • 548 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Friend Activity not showing specific people

PlanPremiumCountryCzech RepublicDeviceLenovo Ideapad laptopOperating SystemWindows 10 My Question or IssueMy Friend Activity's been bugging for a while now. At first, it wasn't showing most of the people I follow, so I gave it some time and most peop...

  • Casual Listener
  • Plan Premium Country Czech Republic Device Lenovo Ideapad laptop Operating System Windows 10   My Question or Issue My Friend Activity's been bugging for a while now. At first, it wasn...
  • CarlosE
  • Moderator
  • 1199 Views
  • 3 replies
  • 1 likes
  • 1199 Views
  • 3 replies
  • 1 likes

Superuser Contribution Unknown settings for Local Files

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueIf I turn on Local Files in settings, I see a second toggle for each local source that doesn't have a label. What are these toggles for?

Nate237_0-1618071307212.png
  • Casual Listener
  • Plan Premium Country USA Operating System Windows 10   My Question or Issue If I turn on Local Files in settings, I see a second toggle for each local source that doesn't have a label. W...
  • Eni
  • Moderator
  • 321 Views
  • 3 replies
  • 0 likes
  • 321 Views
  • 3 replies
  • 0 likes

Superuser Contribution Mouse back/forward shortcut buttons no longer work in new UI update

PlanPremiumCountryUSADeviceRazer Black Pro '17 2017Operating SystemWindows 10 My Question or IssueI love the new UI update, but the mouse shortcut buttons for forward and back on my OG model wired Logitech G502 Hero no longer work in the Spotify app....

  • Visitor
  • Plan Premium Country USA Device Razer Black Pro '17 2017 Operating System Windows 10   My Question or Issue I love the new UI update, but the mouse shortcut buttons for forward and bac...
  • Novy
  • Moderator
  • 314 Views
  • 1 replies
  • 1 likes
  • 314 Views
  • 1 replies
  • 1 likes

Superuser Contribution [DESKTOP] New UI has broken top part of the screen in full screen

PlanPremiumCountryUnited StatesOperating SystemWindows 10 My IssueThe top part of my Spotify desktop app is broken and is acting like it isn't there. It works fine in windowed mode, but when I put it to full screen, it's the top couple of inches that...

  • Regular
  • Plan Premium Country United States Operating System Windows 10   My Issue The top part of my Spotify desktop app is broken and is acting like it isn't there. It works fine in windowed mo...
  • CarlosE
  • Moderator
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Alternate album releases / "1 more release" not available after update

PlanPremiumCountryUSDevicePCOperating SystemWindows 10Spotify Version1.1.56.595.g2d2da0de-a My Question or Issuei am no longer able to toggle between alternate releases of any given album. there used to be a dropdown selector at the bottom of album p...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10 Spotify Version 1.1.56.595.g2d2da0de-a   My Question or Issue i am no longer able to toggle between alternate releases o...
  • rusteford
  • Casual Listener
  • 1373 Views
  • 2 replies
  • 0 likes
  • 1373 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Windows 10 - No sound from spotify

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 Hi, I'm a long time user of Spotify. I'm currently using Windows 10 to run Spotify and I'm using the desktop version. A few days ago, I stopped getting any sound out of Spotify I first ...

lpinho_3-1617792598599.png
  • Regular
  • Plan Premium Country Portugal Device Laptop Operating System Windows 10   Hi,  I'm a long time user of Spotify.  I'm currently using Windows 10 to run Spotify and I'm using ...
  • lpinho
  • Regular
  • 1472 Views
  • 8 replies
  • 0 likes
  • 1472 Views
  • 8 replies
  • 0 likes

Superuser Contribution Connect to a device won't work

Windows 10 enterprise 20H2Spotify and Sonos new installation.Premium family account.Netherlands and I'm a Dutch native speaker.Because I experienced next problems I reinstalled both Spotify and Sonos, after deleting them thoroughly, again. Same probl...

  • Casual Listener
  • Windows 10 enterprise 20H2 Spotify and Sonos new installation. Premium family account. Netherlands and I'm a Dutch native speaker. Because I experienced next problems I reinstalled both Spotify a...
  • Mihail
  • Spotify Legend
  • 1332 Views
  • 8 replies
  • 0 likes
  • 1332 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify pc recommended song not showing

PlanPremiumCountryUSADeviceWindows PCOperating System Windows 10 My Question or IssueSo every so often the recommended sections just disappears and in order to see it again i have to make a new playlist. Theres times though where it wont show up on m...

  • Casual Listener
  • Plan Premium Country USA Device Windows PC Operating System  Windows 10   My Question or Issue So every so often the recommended sections just disappears and in order to see it ag...
  • Ivan
  • Spotify Legend
  • 434 Views
  • 5 replies
  • 0 likes
  • 434 Views
  • 5 replies
  • 0 likes

Superuser Contribution Weird reverb effect happening only on Spotify

So I have this issue only on my main desktop. I use Spotify on like 5 other devices and I don't have this issue. Using Spotify Premium 1.0.43.123.g80176796 on Windows 10 1607. This issue does not happen on Spotify on Chrome 57.0.2936.0.

  • Newbie
  • So I have this issue only on my main desktop. I use Spotify on like 5 other devices and I don't have this issue. Using Spotify Premium 1.0.43.123.g80176796 on Windows 10 1607.   This issu...
  • Novy
  • Moderator
  • 2121 Views
  • 6 replies
  • 3 likes
  • Windows
  • 2121 Views
  • 6 replies
  • 3 likes

Bitrate quality when streaming to "another device"

Sadly, Spotify on the web tops at 256kbps, but in the desktop app it can do 320kbps.If I control everything in the web app, but I make it so it reproduces in the desktop app, will the bitrate quality be the one from the web app or the desktop app?

  • Visitor
  • Sadly, Spotify on the web tops at 256kbps, but in the desktop app it can do 320kbps. If I control everything in the web app, but I make it so it reproduces in the desktop app, will the bitrate quali...
  • user-removed
  • Not applicable
  • 416 Views
  • 1 replies
  • 0 likes
  • bitrate
    Connect
    web app
  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Windows 10 "Made For You" library sections cut off

PlanPremiumCountryAustriaDeviceAcer Predator Helios 300Operating SystemWindows 10 20H2 (Build 19042.867)Spotify Build1.1.54.592.gc0b20638 My Question or IssueEvery time I open the "Made For You" library, a weird bug occurs. The "Uniquely Yours" secti...

  • Regular
  • Plan Premium Country Austria Device Acer Predator Helios 300 Operating System Windows 10 20H2 (Build 19042.867) Spotify Build 1.1.54.592.gc0b20638   My Question or Issue Every time I...
  • Novy
  • Moderator
  • 793 Views
  • 13 replies
  • 0 likes
  • 793 Views
  • 13 replies
  • 0 likes

Superuser Contribution Songs, playlists gone & cant listen along to friends on discord

PlanPremiumCountryUSADeviceDell G3 15Operating SystemWindows 10 My Question or IssueI decided to clean up my laptop and deleted all my Spotify files thinking that if i reinstall Spotify it will be fine but when i did my songs and play list were missi...

  • Casual Listener
  •   Plan Premium Country USA Device Dell G3 15 Operating System Windows 10   My Question or Issue I decided to clean up my laptop and deleted all my Spotify files thinking that if ...
  • Ivan
  • Spotify Legend
  • 415 Views
  • 3 replies
  • 0 likes
  • 415 Views
  • 3 replies
  • 0 likes

Superuser Contribution Every time I unpause a song, it plays but with no sound.

PlanPremiumCountryUnited States DeviceHP Pavilion x360 Touchscreen 2-in-1Operating SystemWindows 10 My Question or IssueIt seems as though after the last forced Windows 10 update, my Spotify app has been having a slight issue. When I first open the a...

  • Newbie
  • Plan Premium Country United States  Device HP Pavilion x360 Touchscreen 2-in-1 Operating System Windows 10   My Question or Issue It seems as though after the last forced Windows ...
  • Mario
  • Spotify Legend
  • 978 Views
  • 1 replies
  • 0 likes
  • 978 Views
  • 1 replies
  • 0 likes