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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84123 Views

40 replies

68 likes

  • 84123 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797987 Views

505 replies

64 likes

  • 797987 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24468 Views

26 replies

7 likes

  • 24468 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3097 Views

0 replies

4 likes

  • 3097 Views
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Superuser Contribution Local Files folder will not show up at all on Windows desktop application.

PlanPremium CountryUnited States DeviceDell Inspiron 11-3147 (2014) Operating SystemWindows 10 My Question or IssueSo a couple of months ago, for some reason I opened up the Spotify app on Windows and the local files folder was completely gone. First...

Casual Listener

  Plan Premium   Country United States   Device Dell Inspiron 11-3147 (2014)   Operating System Windows 10   My Question or Issue So a couple of months ago, for...

MafeG

Spotify Legend

768 Views

3 replies

0 likes

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Superuser Contribution Taking up 10GB of my C drive.

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueWhy is Spotify taking up 10GB of my C drive in the Local Appdata's 'Data' folder? I have instructed any downloaded music to store in a different location. I have searched the ...

Casual Listener

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue Why is Spotify taking up 10GB of my C drive in the Local Appdata's 'Data' folder? I have instructed...

Sbanger

Visitor

4319 Views

3 replies

0 likes

appdata
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Superuser Contribution I deleted the Local Files Playlist, now Spotify won't make a new one

PlanPremiumCountryAustraliaDeviceWindows ComputerOperating SystemWindows 10 My Question or IssueOut of frustration because my Local Files wasn't syncing, I deleted the Local Files playlist in the hopes Spotify would automatically create a new one and...

Regular

Plan Premium Country Australia Device Windows Computer Operating System Windows 10   My Question or Issue Out of frustration because my Local Files wasn't syncing, I deleted the Local ...

CarlosE

Spotify Legend

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

Solved!! Spotify unfollowing users/profiles

PlanPremium DeviceWindows PCMacbook ProOperating SystemWindows 10macOS Catalina My Question or IssueI recently noticed that the desktop apps are unfollowing users/profiles. I'm not sure if it just shows that a certain user profile is unfollowed or no...

Composer

Plan Premium   Device Windows PC Macbook Pro Operating System Windows 10 macOS Catalina   My Question or Issue I recently noticed that the desktop apps are unfollowing users/prof...

MattSuda

Spotify Star

6021 Views

9 replies

2 likes

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  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Discover weekly unavailable

Plan: PremiumCountry: FinlandDevice: PC/PhoneOperating System: Windows 10 Pro, Android 10 My Question or Issue: This week all of the songs on Discover weekly have been greyed out (=unavaible) on both devices. See image: Click!

Regular

Plan: Premium Country: Finland Device: PC/Phone Operating System: Windows 10 Pro, Android 10   My Question or Issue: This week all of the songs on Discover weekly have been greyed out (=u...

slebbeog

Regular

3660 Views

5 replies

0 likes

  • 3660 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Social] Remove "Connect with Facebook" banner on GUI.

Can you atleast make an option to remove the huge banner to "Connect with Facebook" ? For those that aren't using Facebook or don't want to connect their Spotify. It is taking up a huge part of the screen.

Visitor

Can you atleast make an option to remove the huge banner to "Connect with Facebook" ? For those that aren't using Facebook or don't want to connect their Spotify. It is taking up a huge part of the s...

CarlosE

Spotify Legend

701 Views

2 replies

1 likes

Social
  • 701 Views
  • 2 replies
  • 1 likes

Superuser Contribution PC Desktop version - search not working

Plan: PremiumCountry: USADevice; Lenovo laptopOperating System; Windows 10My Question or IssueSince the update of 9-8-2021, search is not working on my desktop version. Uninstalling and reinstalling the software does not resolve the issue.

Casual Listener

Plan: Premium Country: USA Device; Lenovo laptop Operating System; Windows 10 My Question or Issue Since the update of 9-8-2021, search is not working on my desktop version. ...

Eni

Moderator

995 Views

4 replies

1 likes

  • 995 Views
  • 4 replies
  • 1 likes

Superuser Contribution No songs will play (This content is not available.)

Premium CountryAustralia DevicePC app Operating SystemWin 10 My Question or IssueAll songs are now showing up greyed out regardless of where I find them (ie. either an artist page or my own playlist). When I try to play them it states that the conten...

Casual Listener

Premium   Country Australia   Device PC app   Operating System Win 10   My Question or Issue All songs are now showing up greyed out regardless of where I find them (i...

CarlosE

Spotify Legend

1001 Views

2 replies

0 likes

  • 1001 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Problem with removing current playing song from My playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.Those informations are not maybe i...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

Ver

Spotify Legend

1469 Views

7 replies

0 likes

  • 1469 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Playlist Organization

Let's say I want to listen to a genre of music like alt, for example, well then I'll have to make an alt playlist for happy alt music, sad alt music, alt alt music, and etc. So that's already 3 or more playlists for one genre taking up my screen. Wha...

Visitor

Let's say I want to listen to a genre of music like alt, for example, well then I'll have to make an alt playlist for happy alt music, sad alt music, alt alt music, and etc. So that's already 3 or mo...

Eni

Moderator

470 Views

1 replies

0 likes

Desktop
Playlists
  • 470 Views
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Superuser Contribution "Song Radio" from app or browser frequently does not work

From Android app, when I click "Go to song radio", it always works.From Chrome on Windows or the Full Spotify Windows app, when I right click a song, and select "Go to song radio", four different things may happen: #1Go to the song radio station (hal...

Music Fan

From Android app, when I click "Go to song radio", it always works. From Chrome on Windows or the Full Spotify Windows app, when I right click a song, and select "Go to song radio", four different...

Jeremy

Spotify Legend

631 Views

3 replies

0 likes

  • 631 Views
  • 3 replies
  • 0 likes

Superuser Contribution [PC] Download not working

PlanPremiumDevicePcOperating SystemWindows 10My Question or IssueI'm trying to download a playlist but the progress bar for the download only progresses a little then stops. I've tried restarting the app, my computer and everything else I could think...

Newbie

Plan Premium Device Pc Operating System Windows 10 My Question or Issue I'm trying to download a playlist but the progress bar for the download only progresses a little then stops. I've tried ...

Mihail

Spotify Legend

759 Views

1 replies

0 likes

  • 759 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can't play this right now.

PlanPremiumCountryUnited StatesDeviceMackie Artist 1x2 (24b/196kHz)Operating SystemWin10 My Question or Issue"Spotify can't play this right now. If you have the file on your computer you can import it" Displays every time I try to play any song from ...

Casual Listener

Plan Premium Country United States Device Mackie Artist 1x2 (24b/196kHz) Operating System Win10   My Question or Issue "Spotify can't play this right now. If you have the file on your ...

Eni

Moderator

2217 Views

9 replies

1 likes

  • 2217 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Remove Current Song From Playlist

I mostly use the Desktop app to listen to music at work and when a song on my playlist plays, that I no longer want there, I try to use the 'Remove from this playlist" button on the "Now playing" bar at the bottom it doesn't seem to remove the song. ...

Newbie

I mostly use the Desktop app to listen to music at work and when a song on my playlist plays, that I no longer want there, I try to use the 'Remove from this playlist" button on the "Now playing" bar...

Mihail

Spotify Legend

1638 Views

1 replies

0 likes

App & Features
  • 1638 Views
  • 1 replies
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Solved!!Superuser Contribution Any way to customize the live tile?

PlanPremiumCountryUSA DeviceWindows PCOperating SystemWindows 10 My Question or Issue Is there a way to customize what is shown in start menu live tile? As a metalhead, all the pop/rap stuff that shows up is not only irrelevant, but annoying.

Newbie

Plan Premium Country USA   Device Windows PC Operating System Windows 10   My Question or Issue  Is there a way to customize what is shown in start menu live tile? As a meta...

ThingWizard

Casual Listener

5002 Views

4 replies

5 likes

  • 5002 Views
  • 4 replies
  • 5 likes

Solved!!Superuser Contribution I cannot use spotify on pc

PlanPremiumCountryItalyDevice(iPhone 8, Windows pc)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have premium family account on my iphone 8, everything works perfectly.I cannot use spotify on pc, neither the downloaded...

Casual Listener

Plan Premium Country Italy Device (iPhone 8, Windows pc) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have premium family account on my ipho...

MafeG

Spotify Legend

793 Views

3 replies

1 likes

  • 793 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Desktop][Podcasts] Played/Unplayed Filter Missing

PlanPremiumCountryUSADeviceHP LaptopOperating SystemWindows 7 My Question or IssueI'm assuming this is a result of the recent UI update for the Desktop app, but appears that the played/unplayed filter on Podcasts has disappeared.

Newbie

Plan Premium Country USA Device HP Laptop Operating System Windows 7   My Question or Issue I'm assuming this is a result of the recent UI update for the Desktop app, but appears that ...

krispysam

Music Fan

2904 Views

10 replies

24 likes

Podcasts
  • 2904 Views
  • 10 replies
  • 24 likes

[SOLVED] Pc spotify web player can't hear the music but it still plays

PlanPremiumCountryPolandDevicePcOperating SystemWindows 10 pro My Question or IssueHi, so I have this strange issue with listening to music on spotify web browser. At first when you play songs its nothing strange. Things get bad after like 9 seconds....

Newbie

  Plan Premium Country Poland Device Pc Operating System Windows 10 pro   My Question or Issue Hi, so I have this strange issue with listening to music on spotify web browser. At...

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Top result of any search always returns an album, an artist or a playlist. It never returns a song.

PlanFreeCountryAustraliaDeviceA Windows laptopOperating SystemWindows 10 My Question or IssueExactly one update ago, something about the search broke. No matter what I search, the top result is always a playlist or an album or an artist. Every single...

Gig Goer

Plan Free Country Australia Device A Windows laptop Operating System Windows 10   My Question or Issue Exactly one update ago, something about the search broke. No matter what I search...

circline

Gig Goer

2270 Views

6 replies

2 likes

  • 2270 Views
  • 6 replies
  • 2 likes

Superuser Contribution Playback unit changes after phone call

PlanPremiumCountrySweden Windows 10/Android 11 My IssueWhen I'm listening to Spotify on my laptop, connected to my bluetooth speaker,if I get a phone call and connect my bluetooth headset to my phone and answer, Spotify pauses. All good and well.Howe...

Newbie

Plan Premium Country Sweden   Windows 10/Android 11   My Issue When I'm listening to Spotify on my laptop, connected to my bluetooth speaker, if I get a phone call and connect my b...

Ver

Spotify Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes